Loan_Level_Solicitation_Questions_with_GNMA_Responses_11-20-12.xlsx

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DU100G-12-R-0006
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Loan Level Accounting - Solicitation (DU100G-12-R-0006) Questions October 03, 2012
Question No.QuestionRFP ReferenceResponding OfficeResponse
1Page 14, C.3.1.1 states that the LLA will post “whole loans, foreclosures, short sales and REOs directly to the general ledger (PeopleSoft) on a monthly basis.” Based on this statement, we interpret that the desired functionality would be as follows: a. The LLA will import data from the sub-servicers and post to the LLA’s general ledger at a loan level on a daily basis. b. The LLA will then transmit all general ledger postings to PeopleSoft monthly at a portfolio level.

Is this interpretation is correct?

C.3.1.1GNMAa. No, The Master Subservicer's will send a monthly data file for all loan level transactions as well as cash receipts and disbursement files when applicable. The LLA system will upload these files when received and edit them appropriately. b. Yes, The LLA system will aggregate loan level transaction detail to the portfolio level and create the journal entries with an automated feed to the PeopleSoft general ledger.
2Pages 14 - 15, C3.1.3, please clarify what would be the offer or's role vs. the data center’s role for items 11, 12, 13 and 14. Often many of these tasks are supported primarily by the hosting provider, rather than the application provider.C.3.1.3GNMAItems 4 ,11 and 14 are the responsibility of the Managed Data Center. 12,, 13 and 15 are shared responsibilities between the successful bidder and the Managed Data Center.
3Page 17, C.3.2.7, please clarify what you mean by “independent assessment.” Will the assessor be designated by Ginnie Mae, or is the offer or expected to retain an independent party to perform an assessment?C.3.2.7GNMAThe Offeror is expected to retain an independent party to perform an assessment.
4Draft Loan Level Accounting Functional Requirements Document, section 1.1 states that “The Software solution will determine the available development toolkits and programming language.” However, on page 8, the labor category description for Application Systems Analyst – Senior states that “the SASA/P will be familiar in the use of various Web and application development tools.” We would suggest this is changed to the “…familiar in the use of the development tools required for the proposed COTS solution and platform.”B.6GNMARFP was updated to reflect the change. See amendment
5Draft Loan Level Accounting Functional Requirements Document, section 1.1 states that “The Software solution will determine the available development toolkits and programming language.” However, on page 8, the labor category description for Software requires “Experience with Windows operating system and SQL server database. Working knowledge of C+, JavaScript (including JQuery), ASP.net and MVC.” We would suggest this is changed to the “…with the development tools required for the proposed COTS solution and platform.B.6GNMARFP was updated to reflect the change. See amendment
6Draft Loan Level Accounting Functional Requirements Document, section 1.2 refers to “XYZ.” Does XYZ refer to Ginnie Mae, or the offer or? It references activities currently performed by XYZ, which implies this is referring to Ginnie Mae. However, some activities sound like future activities an offer or might assume. Please clarify.Attachment 1GNMAAll references to XYZ were only in documents posted in the RFI stage. Please refer to the Loan Level Accounting Solicitation. (DU100G-12-R-0006)
7Draft Loan Level Accounting Functional Requirements Document, section 2.2.1, requirement 2.1.7, refers to the ability to display cash transactions. Please explain the source(s) of the cash transactions, i.e., will they be sent to LLA by a feeder system, from the reports from the Master Subservicer's, or would any cash transactions be processed or generated within the LLA itself?Attachment 1GNMAAll cash receipts transactions will be received from the Master sub-servicer in a data file and loaded into the LLA system.
8Draft Loan Level Accounting Functional Requirements Document, section 2.2.1, requirement 2.1.8, refers to the ability to display disbursement data. Please explain the source(s) of the disbursement transactions, i.e., will they be sent to LLA by a feeder system, from the reports from the Master Subservicer after the fact, or would they be generated within the LLA itself (would the LLA need to generate payment files to be sent to Treasury for claims)?Attachment 1GNMAAll disbursements transactions will be received from the Master sub-servicer in a data file and loaded into the LLA system. No, the LLA will not need to generate payment files to be sent to the Treasury for claims.
9Page 4 of 82 – The RFP states, “The Purpose of this contract/solicitation is for a contractor to provide state of the art financial services and software products that service the loan financial sector.” Yet on page 12 of 82 the RFP states “All licensing (database and applications) pertaining to the Loan Level Accounting system will be purchased via Ginnie Mae’s managed data center.” And again on Page 12 of 82 the RFP states “The contractor is responsible for the operation and maintenance of the Government Furnished Information Technology System, the government is responsible for the procurement, via the contractor.” Will the contractor purchase requisite application and database software for the government Loan Level Accounting and will we include it as part of our price proposal?C.2GNMANo, Ginnie Mae is responsible for the purchasing of licensing,software etc. No, the licensing software cost is covered under a separate contract and is not included in this requirement.
10Please provide additional information on the GNMA Managed Data Center technology, security, and networking specs? reference C.2 (A) 2C.2 (A) 2GNMAGinnie Mae Managed Data Center provides an end to end technology platform and an infrastructure. The successful bidder is responsible for providing connectivity from its location to the managed data center
11What is to be included in the COTS Implementation in section B3, page 5?B.3GNMAThe pricing for the implementation of a Commercial off the Shelf software product in accordance with C.3.1.5.
12Where on the pricing schedule do we indicate the License Fees that the GNMA Managed Data Center is purchasing?C.2GNMAThe pricing for the License Fees are on a separate contract with the Managed Data Center and is not included in this requirement.
13Where is the Annual Maintenance Fee represented on the pricing schedule?B.3GNMAThe Government will not dictate pricing strategies. Therefore, it is at the Offerors discretion.
14What is the volume of transactions per month or year?GeneralGNMAThere is no correlation between the number of pooled and non-pooled loans and the number of transactions. Therefore, the system needs to be scalable for any number of transactions, as an accurate estimation cannot be provided.
15In some places, 20 concurrent users are referenced. Is that the number we should use for pricing estimates and sizing? If not, what number should we use?C.3.1.6GNMASOW has been updated to reflect at least 40 concurrent users. See amendment
16In section B5, are the Labor Category/Rate Tables the hours what GNMA expects to purchase for support of their own maintenance staff or is the contractor to provide all Applications Maintenance and support for the solution?B.5GNMAYes, the contractor shall provide all application maintenance and support. The rate table in section B.5 are estimates only and apply to the Additional Requirement CLIN.
17Is on-site application support desired during and after implementation? If so, will workspace be provided by GNMA for that staff?GeneralGNMAWork space will be available on-site if needed.
18Section 3.2.5 (Disaster Recovery Plan) – #7 Page 16 or 82 Requirements state Contractor shall provide Awareness and training to GNMA staff, I would like clarification on what type of training they require (whether its DR or COOP related, or application related).C.3.2.5GNMATraining on the DR and COOP application and operations plan shall be provided by the vendor IAW SOW. See amendment
19Page 68, L.8.3: Please confirm that the offeror's pricing should not include hosting services, since HUD’s managed data center will provide hosting for the chosen LLA solution.L.8.3GNMAThat is correct, hosting services is covered under a separate contract.
20Page 66, L.7.1, Loan Level accounting functionality: Please confirm that any corrections made in the LLA will not impact data submitted from the Master Subservicer's, i.e., the Master Subservicer's will remain the system of record for all pooled and non-pooled loans sent to the LLA.L.7.1GNMAYes, Corrections and on-top adjustments must be available in LLA as a separate transaction. The data from the Master Sub-Servicer will not be changed.
21Draft Loan Level Accounting Functional Requirements Document, section 2.1 refers to an Appendix A containing a list of data elements and definitions. The Appendix is an essential component of mapping input from Master Subservicer's to various reports required to be produced from LLA. Instead Appendix A only has general ledger information. It appears the Appendix mentioned was not included in the Functional Requirements. Please provide a copy this Appendix.GeneralGNMAAppendix A LLA_XML_Specification Document will be added to the RFP via an amendment.
22Draft Loan Level Accounting Functional Requirements Document, section 2.1, paragraph 2 describes a process by which Master Subservicer's export data to the LLA system, and by which the Subservicer's receive error files of rejected data. Will the interface process be controlled by a ‘secured file transfer protocol’ external to the LLA system?GeneralGNMAYes
23Draft Loan Level Accounting Functional Requirements Document, section 2.1, paragraph 2 states “Imported loan level data will be validated to verify that the data file is in an acceptable format. Appropriate personnel shall be notified of any file processing exceptions so they can be followed up for resolution. If a file is rejected, a replacement file will need to be resent for reprocessing within a specified timeline.” Please confirm that this means if a file fails validations, the file will be rejected and will need to be resubmitted by the Master Subservicer after making the appropriate adjustments – i.e. the Master Subservicer would be responsible for timely resubmission for reprocessing.GeneralGNMAYes, the file will be rejected and will need to be resubmitted. The Master sub-servicer will be responsible for timely resubmission of corrected data files for reprocessing.
24Draft Loan Level Accounting Functional Requirements Document, section 2.2.2, Table 6, requirement number 2.2.1 states “the system shall provide the ability to use Treasury Account Symbols (TAS) and Business Event Type Code (BETC) code.” The implication we take from this requirement is that the LLA may be required for downstream Treasury interfaces. Please confirm if the GFAS (not the LLA) will continue to represent the system of record for Treasury disbursements, cash collections and central reporting to Treasury.GeneralGNMAYes, GFAS will continue to represent the system of record for Treasury disbursements and cash collections.
25Functional Requirements, section 2.2.2, Table 6, requirement number 2.2.4: Please confirm that the general ledger interface to PeopleSoft from the LLA will run monthly and will be one-way only.GeneralGNMAYes, the general ledger interface to PeopleSoft from the LLA will run monthly and will be one-way only.
26Draft Loan Level Accounting Functional Requirements Document, section 2.2.3, Table 7, requirement number 2.3.1 states “the system shall provide the ability to create journal entries ready to post in XYZ upon approval by re-identified XYZ financial user.” Please confirm this is referring to manual journal entries made for correction purposes, since general ledger updates due to interfaced transactions should be automatic.Attachment 1GNMANo, manual journal entries are not limited to corrections only. It also includes non-loan transactions journal entries.
27Appendix A General Ledger, Table 16 has two columns labeled “Acct. Codes,” and the data in these columns are seven characters long. Are these account codes meant to represent general ledger account numbers? U.S. Standard General Ledger (SGL) accounts typically use six characters – four for the main accounts and two for the sub accounts. Please clarify.Attachment 1GNMAYes, These account codes represent general ledger accounts.
28Appendix A General Ledger, Table 16 seems to be showing sets of debits and credits for specific types of transactions – such as Transfer to FL. However, in some of these examples, the number of debits do not equal the number of credits. Please clarify.Attachment 1GNMAThe numbers in the table are not dollar amounts but are general ledger account numbers and therefore the number of debits do not equal the number of credits.
29Appendix A General Ledger, Table 16 shows a column titled “Act Type,” which has values ranging from 1 through 9. Please explain what this data element represents.Attachment 1GNMAThese values represent account type codes that are references in the PeopleSoft General Ledger.
30Page 10, Section C. Is Ginnie Mae looking for an installed solution or a hosted solution? Is either acceptable?GeneralGNMABoth, Ginnie Mae is looking for an installed system hosted at Navisite.
31Page 10, Section C.1, paragraph 2. In addition to PeopleSoft Financials (GFAS), are there other legacy Ginnie Mae systems that will be maintained or that must be integrated into the solution?C.1GNMANo, Not in this Phase of the project. Ginnie Mae hopes to integrate into Ginnie Mae downstream systems in the future.
32Page 10, Section C.1, paragraph 3. Can HUD please provide additional details regarding the types of transactions that are provided by the Master Subservicer's to be processed in the solution?Attachment 1GNMAThe types of transaction are included in Attachment 1, Appendix C General Ledger Table 21.
33Page 10, Section C.1, paragraph 4. The RFP indicates that data is received from the Master Subservicer's on Ginnie Mae’s defaulted portfolio. Does the solution need the capability to process accounting transactions on performing loans?C.1GNMAYes, the system needs to provide Ginnie Mae the ability to record transactions fon performing loans.
34Page 10, Section C.1. Approximately how many Master Subservicer's provide data to Ginnie Mae each month? Are the Master Subservicer's able to provide loan-level transaction detail and if so, is the data received in a consistent format from each Master Subservicer?C.1GNMAThere will be approximately 1-5 Master Subservicer's. The Master Subservicer's will be required to provide loan level detail in an XML format.
35Page 11, C.2.A, paragraph 2. The RFP indicates that the contractor will need to implement new accounting standards and requirements into the system. Please provide an overview of Ginnie Mae’s current accounting policy structure and requirements.C.2.AGNMAGinnie Mae's accounting policies are consistent with GAAP.
36Page 23, E.3. Since the second paragraph does not identify objective standards for contractor performance, would HUD consider replacing the second paragraph with “The Contract shall perform its services in accordance with applicable AICPA standards” ?E.3GNMANo
37Page 23, Section E.5, gives Ginnie Mae (or a contractor designated by Ginnie Mae) audit rights which are broader than the usual broad access rights the Government obtains in its contracts in that “the contractor shall provide all relevant information including proprietary data, sensitive source selection data and all relevant information to Ginnie Mae’s inspector as appropriate.” A) If another contractor performs this inspection, that contractor should be required to sign a Non-Disclosure Agreement since it will have access to proprietary data. Therefore, would HUD add “(after signing a Non-Disclosure Agreement with Contractor)” in the second line of section E.5 so that it will state “contractor performing Ginnie Mae work (after signing a Non-Disclosure Agreement with Contractor)? B) Please clarify why “sensitive source selection data” is included in section E.5. Does HUD intend the contractor to assist Ginnie Mae with contractor source selection?OCPOHUD does not intend for any contractors to assist with the source selction. Sensitive source selection data is corrected to read sensitive loan data. See amendment.
38Page 28, Section H.9, states, “Notwithstanding anything to the contrary in this contract, the Contractor agrees that all work products (including the advice, whether oral or written) arising from or associated with this contract is derived and intended solely for the use and benefit of Ginnie Mae. The Contractor acknowledges that all work products (including, but not limited to opinions, advice, data, documentation and non-commercial software) is the property of Ginnie Mae and shall be returned to Ginnie Mae upon the termination or expiration of this contract. The Contractor agrees that it will not assert lien rights against any such work product.” The Contractor must be able to retain a complete copy of our work papers and delivers so would HUD consider modifying the second sentence to state: “The Contractor acknowledges that all work products (including, but not limited to opinions, advice, data, documentation and non-commercial software) is the property of Ginnie Mae and shall be returned to Ginnie Mae upon the termination or expiration of this contract; provided, however, that the Contractor may retain a complete copy of its working papers and deliverables.”?H.9OCPO/GNMANo, the Contractor may not retain a complete copy of its working papers and deliverables.
39Page 62, FAR 52.227-15. Would HUD consider negotiating FAR 52.227-15 (page 62) upon contract award? GNMA this is about data rights; will you have data that you would want the Government to take control of?GNMANo, There will be no negotiations on data rights. Ginnie Mae will own all data.Ginnie Mae doesn’t allow them to keep copies of anything because of PII data and privacy per OMB and FISMA.
40On Page 13 of the RFP, Sec C.3.1.6, the RFP states at the end of Phase 1, the system should support a minimum of 20 concurrent users. How many total named users does Ginnie Mae anticipate for the Loan Level Accounting System once in full Production?C.3.1.6GNMASOW has been updated to reflect at least 40 concurrent users. See amendment
41Does Ginnie Mae currently own a business intelligence/reporting tool that would be leveraged for reporting out of the Loan Level Accounting system? If yes, please provide name of tool(s).GNMANo
42Where is the data stored/accessed for the Ginnie Mae reports referenced in Sec 2.3.1 in the Functional Requirements document? Does Ginnie Mae have a data warehouse/repository in place?GNMAThe data is stored and accessed at Ginnie Mae's Managed Data Center.
43How many Business Intelligence/Reporting users does Ginnie Mae anticipate?GNMAAt least 40 Business Intelligence/Reporting users. See amendment
44Is any Loan Level related data (as opposed to accounting) stored in GFAS (PeopleSoft Financials)?GNMANo
45Will Ginnie Mae require the Loan Level Accounting system to be hosted at Navisite or will Ginnie Mae consider other physical hosting locations?GNMANo, The LLA system will be hosted at Navisite.
46Are the “standard canned reports” referenced in the Functional Requirements document (Sec 2.3.1) already developed and used by Ginnie Mae? If yes, what reporting tool is utilized? If no, is the expectation for these reports to be developed as part of the implementation as opposed to being “delivered”?Attachment 1GNMANo, the standard canned reports referenced in the Functional Requirements document are not already devloped. The standard canned reports need to be developed in the implementation.
47Page 12 of 81 of the RFP states “2. All licensing (database and applications) pertaining to the Loan Level Accounting system will be purchased via Ginnie Mae’s managed data center.” We assume Ginnie Mae will acquire the COTS licenses for the Loan Level Accounting system. Please confirm. What CLIN is to be utilized for COTS software license costs?GNMAGinnie Mae will purchase the COTS licenses with a separate contract. No CLIN is required.
48Pg 10 of 82 of the RFP states “The Contractor shall provide state of the art financial services and software products that service the loan servicing financial sector. The Contractor, at a minimum, shall meet the requirements of the Office of Management & Budget (OMB), Federal Information Security Management Act (FISMA), the Financial Systems Integration Office (FSIO), and all applicable laws and regulations…”. Our interpretation is the Loan Level Accounting system needs to meet FSIO requirements. Does the Loan Level Accounting system need to meet the Credit Reform Act as well?C.2 (A)GNMANo
49Is the GFAS (PeopleSoft Financials) system running on an Oracle database? If yes, what version of Oracle Database is Ginnie Mae currently running on?GNMAYes, Oracle 8.9
50What is the current platform GFAS is currently running on? (i.e. database, OS version, Hardware)
GNMADatabase is Oracle 8.9, OS is Windows Server 2003 and the hardware is HP DL380.
51Will Ginnie Mae accept responses from non-GSA Schedule holders?GeneralGNMAYes, this is not a GSA acquisition.
52Does Ginnie Mae have a standard tool for Data Extract-Transform-Load (ETL) that can be leveraged?GeneralGNMANo
53Does Ginnie Mae have security standards in place to enable the automated transfer of files from Master Servicers?GeneralGNMAYes, Secure File Transfer Protocol (SFTP)
54On Requirement 2.4.1 (Pg 8 of 25) in the Functional Requirements document, “The system shall provide the ability to reconcile transactions”. "Reconcile" is an activity to make corrections between 2 data sources. Is this requirement to reconcile between XYZ Accounting reports and Master Servicer data transmissions? Or is it reconciliation between loan level and other "Hierarchy" levels within the Master Servicer data sets. (NOTE: We believe the intention was to provide the ability to identify and correct variances between hard copy reports and Master Servicer data files - but would like confirmation)Attachment 1GNMANo, the system shall provide the ability to reconcile the subledger data with the rolled up accounting journal entries before they are posted to PeopleSoft.
55On Requirement 2.1.3, (Pg 5 of 25) is the expectation to collect all loan transactions, or a summation of loan level transactions?Attachment 1GNMAYes, the expectation is to collect all loan transactions.
56For requirement 2.1.12 (Pg 6 of 25) - (“The system shall provide the ability to capture items capitalized as principal, interest, Taxes and Interest (T&I), or Miscellaneous expenses.”) – Regarding the captured loan level transactions, would each miscellaneous expense transaction be listed, or would it be an aggregation of miscellaneous expense transactions?Attachment 1GNMAYes, each miscellaneous expense transaction will be lsited per loan.
57The Travel listed for Base Years Two and Three shows a 5k
ceiling. Is that 5k per year or is that combining both Base years?B.3OCPO/GNMAPer B.3 the NTE amounts for travel for the base period is as state din CLIN 005 and for option periods are correct. Bothe NTEs are ceiling amounts for travel.
58The RFP states that there “is no table for Base Year 1”. Does
this mean that the ceiling for Base Year 1 is not specified?B.5GNMAYes the table represents the entire 3 year base period and the ceiling NTE amt also represents all 3 years.
59The RFP references 20 accounting procedures and processes

manuals as well as manuals. Does this mean 20 copies or are there distinct documents requested? If distinct, could more details be provided as to the nature of the requested

deliverables?C.3.1.8GNMAThe required documents are all required HUD life cycle system documents, one accounting policy and technical requirements mapping document, 20 accounting procedures and process manuals and 20 desktop manuals which reflect systems and processes implemented.
60The RFP references ‘the implementation of COTS software as

defined in Phase I and functional requirements document.’ Is the expectation that the contractor limit implementation to the baseline, COTS solution at the Managed Data Center in Phase I? Or, is the expectation that the contractor would implement the

total solution at the Managed Data Center within Phase 1?C.3.1.5GNMAThe expectation is that the contractor would implement the total solution at the Managed Data Center within Phase I.
61The RFP states that the software would have the capability to

produce all standard financial reports listed in the functional requirements document. Would you define the standard financial

reports?C.3.1.5GNMAPlease refer to the Functional Requirements Document, Attachment 1 for defintions of all standard financial reports.
62The Fit Gap Analysis indicates that COTS software may not

align precisely with Ginnie Mae’s requirements and that functionality would be implemented at a later date. The RFP references the need to develop a strategy to resolve gaps. Are gaps expected to be addressed during the Base Years or would

they be addressed at a future date at the discretion of the GTR?C.3.1.2GNMAThe Gaps are to be addressed during Phase I. With in 21 calendar days of contract award per the SOW.
63RFQ states: “Travel Costs (IAW 3.5) (T&M) NTE $10,000”

Question: Please clarify what is included in the provided

amountC.3.5GNMATravel Costs include transportation, hotel and Per Diem rates necessary to carryouit this requirement.
64RFQ states: “Other Direct Costs (IAW 3.6) (T&M) NTE $5,000”

Question: Please clarify what is included in the provided

amount.C.3.6GNMAOther direct costs (e.g., incidental services for which there is not a labor category specified in the contract,computer usage charges, computer services, consultant services, etc)
65RFQ states: “Additional Requirements (Optional IAW 3.4)(T&M) NTE $102,003”Question: Please clarify what is included in the provided amount.C.3.4GNMAThe tasks identified in the solicitation page 17 C.3.4 Additional Requirements.
66RFQ states: “NOTE: There is no table for Base Year 1.

Contractor to provide estimated hours and loaded hourly rates for each labor category at the not to exceed amount listed for each year) Question: Please clarify if the provided amounts of hours are

for 12 months or 36 months of the Base Period.B.5GNMAThere is no table for Base Year 1 as these are all fixed priced CLINS and do not include an Additional Requirements T&M CLIN. However, estimated labor hours for Base Year 2 and 3 are represented and are for the two years after implementation of phase I & II. See amendment.
67Could you define Ginnie Mae Government Furnished

Information Technology System Applications (GFITSA) and non- Government Furnished Information Technology System

Applications (non-GFITSA)?C.2GNMAGFITSA is all of the software, hardware, communications and infrastructure that is provided at the Managed Data Center. NON-GFITSA is contractor specific provided software and hardware. See amendment.
68Page 14, C.3.1.1 states “the contractor shall review the established Loan Level Accounting Functional Requirements Document (Attachment 1).” The Functional Requirements document referenced is not posted to FedBizOpps.gov (FBO). Is the government going to post a final Loan Level Accounting Functional Requirements Document (Attachment 1) to FBO?C.3.1.1OCPOAttachment 1 Functional Requirement document will be added toRFP via an amendment.
69Will the government consider changing the NAICS code to 541512 to more appropriately reflect the nature of the specified work?SF 1449OCPONo, NAICS code 541512 is industry comprises establishments primarily engaged in planning and designing computer systems that integrate computer hardware, software, and communication technologies.
70Page 28, H.8, the list of key personnel labor categories is inconsistent with the labor category descriptions provided on pages 7 and 8, B.5. Please clarify.H.8OCPOThe Labor Categories listed in H.8 will be removed and it will be the contractors responsibility to list their Key Personnel. See amendment.
71Page 4 of 82 – under the Pricing of Labor Rate, the RFP stats that “The use of uncompensated overtime is not allowed.” Does this include exempt, salaried employees that are not eligible for overtime?B.2OCPOOvertime is not authorized under this requirement.
72Page 10 of 82 – Under the Financial Services Requirements, the RFP states that “The Contractor, at a minimum, shall meet the requirements of the Office of Management & Budget (OMB), Federal Information Security Management Act (FISMA), the Financial Systems Integration Office (FSIO), and all applicable laws and regulations.” Must this system meet Federal Credit Reform regulations and corresponding credit-reform accounting requirements?C.2 (A)GNMANo
73Same reference. Must the Loan Level Accounting system be FSIO compliant/certified software solution?C.2 (A)GNMAYes
74Page 5 of 82 – Within the Pricing Schedule the RFP identifies the period of performance for CLIN 1 (Loan Level Accounting Services – Phase 1) as 6 months (months 1-6). Page 19 of 82 presents the deliverables and schedule for the tasks identified in Section 3. In the table Task 3.1.5 Implement COTS software structured in Phase I plan is to be delivered fully operational based on the Project Plan. Is the POP 6 months? If not, is there an expectation for the implementation phase of the Loan Accounting system?B.3GNMAThe Government estimated a 6 month period for implementation. This is an estimate not an expectation.
75If modification to the hours listed on section B5, Labor Category/Rate Tables, is required, how should we indicate that?B.5OCPOPlease develop your own spreadsheet with your proposal.
76Page 7, B.5 states “there is no table for Base Year 1.” Please confirm that this refers to the first 12 months of the 36-month base period.B.5OCPOThere is no table for Base Year 1 as these are all fixed priced CLINS and do not include an Additional Requirements T&M CLIN. However, estimated labor hours for Base Year 2 and 3 are represented and are for the two years after implementation of phase I & II. See amendment.
77Page 7, B.5: The Base Period table appears to relate to CLIN 0104 on page 6, B.3. However, the NTE amount in CLIN 0104 is $102,003.00 and the NTE amount in B.5 Base Period table is $204,027.00. Please confirm which NTE amount is correct.B.5OCPOThe NTE amount for CLIN 0104 has been updated. See amendment.
78Page 7, B.3 states that “The Not-To-Exceed amount established is the Government’s current estimate of the maximum amount that may be expended.” However, page 7, B.5 states that the “Contractor to provide estimated hours and loaded hourly rates for each labor category at the not to exceed amount listed for each year.” Does the NTE amount at the bottom of each table reflect the government’s ceiling for T&M work for each year (e.g. $204,027 for Base Year, $102,003 for Option Year 1 and $102,046 for Option Year 2), or is it the Government’s expectation that the sum of the estimated hours times the proposed hourly rate for each labor category equal the NTE amount at the bottom of each table? Please clarify as the latter interpretation impacts hourly rates, which in turn impacts the quality of personnel that can be proposed for the program.B.3GNMAYes, the NTE amount at the bottom of each table reflects the government’s ceiling for T&M work for that period. The estimated hours for labor categories are just estimates and each offeror shall formulate their own labor hours necessary to perform the requirement and still be within the NTE amounts.
79Pages 7 and 8, B.5: Since there is only one Base Period table, is it the Government’s expectation that the hourly labor rate will be constant for the base period 13 months – 36 months (e.g. no escalation)?B.5GNMAThere is no table for Base Year 1 as these are all fixed priced CLINS and do not include an Additional Requirements T&M CLIN. However, estimated labor hours for Base Year 2 and 3 are represented and are for the two years after implementation of phase I & II. See amendment.
80Page 24, F.4: The Delivery Schedule description of deliverables do not map to the SOW (Pages 14 through 22, Sections C.3 Tasks and C.4 Schedule and Deliverables). Please clarify.C.3OCPOThe RFP will be update and the delivery schedule on page 24 will be deleted . The delivery schedule can be found in section C. See amendment.
81Page 28, H.8: The list of key personnel do not match the list of key personnel on page 49, .2452.237-70, or the labor categories listed in the labor category rate tables on pages 7 and 8, B.5. Please clarify.H.8OCPOThe list of Key personnel has been deleted from H.8 will be refelceted in amendment to RFP. It is the contractors responsibility to list the Key Personnel.
82Page 65, L.4: We respectfully request that resumes and the Subcontractor Plan be excluded from the 50-page limit.L.4OCPOResumes and Subcontracting Plands are excluded from the page count. Please refer to Section L.4 in the RFP. See Amendment
83Page 65, L.3, Paragraph c) references “volumes I, II, & III.” The table on page 65, L.5 lists Part I (Technical Proposals) and Part II (Price Proposals). Additionally, pages 66 through 68, L-7 and L.8 reference these as “Part I – Technical Proposal,” and “Part II – Business Proposal.” Does the Government want the offer or to submit only “Volume I: Technical Proposal” and Volume II: Business Proposal” (no Volume III)? Please specifically confirm how many volumes the Government expects the offer or to submit, and the corresponding names.L.3OCPOAll references to volume has been removed. Offeror shall submit a Part I and Part II in accordance with the RFP. See amendment.
84Page 76, M.2.3 states “HUD will consider the proposal that shall identify three (3) accomplishments related to the offer or's past performance that are the same as or similar to the services required in the Statement of Work during the three (3) years immediately prior to the date of this solicitation.” Does the government expect to see three accomplishments for each of the five past performances, or three overarching accomplishments for all five of the past performances?M.2.3GNMAThe Government expects to see 3 accomplishments. See amendment.
85Pages 80, 81: The Government has included a Past Performance Evaluation Survey but it is not mentioned within Sections L and M of the RFP requirements. Will the surveys be submitted and obtained from the references by the Government (i.e. will the Government will manage its own reference checking process?), or are these surveys supposed to be submitted to the references by the offer or? Please clarify, and provide any applicable instructions for submissions, including the deadline.L.7.3OCPOInstruction in reference to Past Performance Evaluation Survey has been added to Section L and M of the RFP. See amendment.
86Section L refers to Volumes I, II, III, but not clear what is to be included in III, is that the small business plan?L.3OCPOAll references to volume has been removed. Offeror shall submit a Part I and Part II in accordance with the RFP. See amendment.
87Page 14, C.3.1.1. The RFP indicates that there is a functional business requirements document as an Attachment 1. Is that document available?Attachment 1OCPOAttachment 1 Functional Requirement document will be attached to RFP with an amendment.
88Page 4, B.1. “…The period of performance is three (3) year base..” Please confirm that the base year consists of 3 years.B.1OCPOConfirmed the base year is a 3 year period.
89Page 41, Section K. Would HUD allow offertory to submit the website link of its Online Representations and Certifications in System for Award Management (www.SAM.gov) in lieu of a hardcopy Section K?Section KOCPONo Representation and Certifications must be printed out and included in your proposal.
90Page 64, Section L.3.a states “Proposals shall be submitted in two parts, Section L.3.c (page 65) states “Proposals shall be submitted …(volumes I, II, & III)” and L.5 indicates “The proposal shall be limited to the following submissions…Part I Technical Proposals and Part II Price Proposals” yet on page 67, Instruction for Part II indicates this is a Business Proposal. Also on page 78 Section M.2.5 Factor 5 Price is not included in Section L instructions. Please identify each Volume, clarify in which Volume to include the Price Proposal and where to address Factor 5 Price.L.3OCPOPrice is including in Part II . See amendment
91Page 67, Section L.7.2, including Section H.8 (page 28) and Section I. 2452.237-70 (page 49). A) Please clarify which labor categories constitute Key Personnel since Section H.8 is inconsistent with Key Personnel in other Sections. B) May offertory propose additional labor categories? C) May offertory provide resumes in an appendix in the Technical volume?H.8OCPOThe list of Key personnel has been deleted from H.8 will be refelceted in amendment to RFP. It is the contractors responsibility to list the Key Personnel. Thus additioanl labor categories can be proposed. See L.4 Resumes are not part of the page count but have a limit of 3 pages.
92Page 80, Past Performance Evaluation Survey, was not included in Section J list of attachments and no instruction were provided in Section L. Please confirm if the survey is to be completed by references and when the survey should be returned.Section JOCPOThe Past Performance Evaluation Survey is included in the RFP as Attachment 2. Past performance has been added to Section L and Section M. See amendment.
93Page 23, Section E.1. Because there are only fixed price and T&M line items, would HUD consider deleting FAR 52.246-5, Inspection of Services-Cost Reimbursement?E.1OCPOClause is deleted and 52.246-4 added to the RFP via an amendment.
94Page 62. We respectfully request that HUD delete FAR 52.223-4, Recovered Product Certification, consistent with FAR 23.406(c), since this RFQ is seeking the acquisition of commercially available off-the-shelf products/services.Section KOCPOFAR 52.223-4 has been deleted.
95Section L.7.4 indicated “HUD has established a subcontracting

goal of up to 55% of the total amount Subcontracted” while section M.2.4 indicate “The Offer or's proposed subcontracting plan will also be evaluated on the extent to which it will meet or exceed HUD’s own small business subcontracting goals, up to 55%.” Please confirm that the 55% goal is a percentage of the

total subcontracted amount and not total contract value.L.7.4 and M.2.4OCPOConfirmed it is 55%, as a percentage of the subcontracted value.
96Please confirm if GSA Schedule pricing is acceptable for

proposal submissions? If affirmative, must GSA IT 70 Schedule

pricing be used?B.2OCPOThis is a Open Market requirement. This requirement was not solicitated via GSA.
97The RFP references the Loan Level Accounting Functional

Requirements Document (Attachment 1) Is this document

located on FedBizOpps or elsewhere?C.3.1.1OCPOAttachment 1 Functional Requirement document will be added to RFP vai an amendment to RFP.
98Could you define the CLINS that are Firm Fixed Price and those
that are Time & Materials?B.3OCPOAll CLIN's will be updated via amendment with either FP or T&M designation.
99Pages 1 and 2, SF1449: It is our understanding that the current size standard for NAICS code 541219 was recently updated from $8.5M to $19M. If this procurement is still classified under NAICS code 541219, should the SF1449 be updated to reflect $19M?OPCOThe size standard has been updated to $19M and amend to RFP will incorporate change.
1006.H, Page 13 – CMMI Level II – Where in section B should we include the cost for completing the CMMI Level II certification?GNMAAll potential contractors are required to have a CMMI Level II certification prior to submitting the bid. The cost should not be included in the proposal.
101C.3.1.1 Page 14 –Financial Systems Review - Refers to Functional Requirements Document Attachment 1: We have not located the Functional Requirements Document Attachment 1. Will it be provided?OCPOThis document has already been provided on FBO.
102General – Will Master Subservicer personnel require access to the system and are they included in the 20 seats? If not can you provide information regarding the number of Master Subservicers and users?GNMAOnly Ginnie Mae personnel will require access to the system. The 20 seats is an approximate number for Ginnie Mae personnel and does not include potential contractor. Access to the Loan Level Accounting System will include contractor and Ginnie Mae personnel.
103General – Can you provide an estimate of loan volume by loan type that is anticipated?GNMAAs of September 30, 2012, there were approximately 60,000 loans serviced by the Single Family Master Subservicer. The estimated loan volume by type is as follows: Foreclosed Loans - 6,188, Short Sales - 326, Real Estate Owned (REO) -2, Whole Loans - 53,095.
104General – Given that the Functional Requirements document wasn’t included, will you provide another QA period to address any questions regarding the functional requirements?OCPOThere will be no additional Q & A period.
105C.3.2.3 Ad Hoc Reports – Can you please clarify and expand on what is needed. The requirement indicates there is a separate Labor Hour CLIN for Ad Hoc Reporting, however we don’t see this in Schedule B. Also, please clarify, are you requiring ad hoc query capability or just for the contractor to provide reports on an ad hoc basis?C.3.2.3GNMAWe are requiring ad hoc query capability and reports on an ad hoc basis. The ad hoc queries and reports will be used for additional analysis and inquiries from outside sources such as the independent auditors, Contractor Assessment Reviews, and/or Office of Management and Budget (OMB) A-123 Internal Control Assessments.
106C.3.4.3 and C.3.4.4 – Refers to Accounting and Financial Research and Special Projects to be conducted as part of CLIN 0004 Additional Requirements. Can you confirm these services are to be included in CLIN 0004 and if so, what labor categories are you anticipating to complete this work?C.3.4.3 & C.3.4.4GNMAThe Accounting and Financial Research and Special Projects should be included in CLIN 004. Potential contractors should propose equivalent labor categories.

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