SOW - Cab Shade Cleaning - 4.4.17 (3).3

PART I - SECTION C

SCOPE OF WORK

C.l GENERAL REQUIREMENTS: The Contractor must be familiar and experienced in the maintenance and cleaning of Air Traffic Control Tower PV-128, Plastic View Shades, and familiar with Solar-Screen manufacturer cleaning specifications for the towers that may have this type of shade. The Contractor shall provide all labor, equipment, tools, supplies, suspension, transportation and other items or services necessary to provide complete cab shade cleaning services in accordance with this specification for the following 22 Air Traffic Control Towers:

Facility Santa Ana ATCT

Fullerton ATCT

Palm Springs ATCT

Brown ATCT Chino ATCT

Montgomery ATCT

Riverside ATCT

Ontario ATCT

Santa Monica ATCT

Torrance ATCT

Van Nuys ATCT

Burbank ATCT

Long Beach ATCT

LAX ATCT

Lindbergh ATCT

Brackett ATCT

Gillespie ATCT

El Monte ATCT

Palomar ATCT

Camarillo CMA ATCT

Oxnard ATCT

Santa Barbara ATCT

C.2 DESCRIPTION OF SERVICES: Cab window shade cleaning services shall be performed in accordance with the required Service Requirements for each facility (list below). Window shades shall be cleaned in accordance with the Scope of Work for the 'Clean-ln-Place method (SEE ATTACHMENT B). Window shades must be spotless and particle-free for complete visibility of airport approach and runways. After window shades have been cleaned, traces of film, dirt, smudges, water and other foreign matter shall be removed from the frames, casings, mounting and nearby glass surfaces. The Contractor shall ensure that all cords, pulleys and locks are in the same working order as they were prior to the cleaning service.

CJ SERVICE REQUIREMENTS:

a

Facility Frequency of Cleaning # of Shades Per Facility POC

Santa Ana ATCT (3 times per year) 24 shades Kim Nguyernphuoc (310) 562-596-4623

Fullerton ATCT (2 times per year) 21 shades Rene Holiday (714) 525-1623

Palm Springs ATCT (2 times per year) 20 shades Plastic View Barry (760) 322-7550

Brown ATCT (2 times per year) 6 shades

Chino ATCT (4 times per year) 18 shades Solar Screen Brian Childers (909) 597-1703 x22

Montgomery ATCT (2 times per year) 20 shades Plastic View Tom Dray (858) 277-5601

Riverside ATCT (2 times per year) 10 shades Ben Ortega (909)605 -0047

Ontario ATCT (3 times per year) 20 shades Ben Ortega (909)605 -0047

Santa Monica ATCT (2 times per year) 17 shades Maurice Montoya (310)7256950

Torrance ATCT (2 times per year) 22 shades Maurice Montoya (310)7256950

Van Nuys ATCT ( 3 times per year) under refurbishment

20 shades Rudy Robles (818) 841-0728

Burbank ATCT (4 times per year)

21 shades Plastic View (new) SolarView (old) *Issues with damaged shades via vendor paid $704.00 for new shades

(SSC) Rudy Robles (818) 841-0728

Long Beach ATCT (4 times per year) 20 shades Plastic View Kim Nguyernphuoc (310) 562-596-4623

LAX ATCT (3 cleanings per year) 32 shades Maurice Montoya (310)7256950

Lindbergh ATCT (2 times per year) 21 shades Plastic View Rick Savage (619) 299-1945

Brackett ATCT (2 times per year) 20 shades Solar Screen James Foster (909) 593-2530 x10

Gillespie ATCT (3 times per year) 24 shades- Damaged shades has hole Tom Hayes (619) 448-1449 ex 401.

El Monte ATCT (4 times per year) 12 shades Plastic view

Palomar ATCT (4 times per year) 12 shades Ann Leonard (760) 438-4969 x 10 or Eric K.

Travis ATM

Camarillo CMA ATCT (2 times per year) Plastic View Michael A. Ballard

Oxnard (2 times per year) Plastic View Michael A. Ballard

Santa Barbara (2 times per year) Plastic View Michael A. Ballard

b. Holidays observed by Government employees during the term of this contract are as follows:

New Year's Day Memorial Day Columbus Day Christmas Day

President's Day MLK Jr. Day

Fourth of July Labor Day Veteran's Day Thanksgiving Day

Any holiday as declared by the President shall also be observed. A skeleton crew of on-site FAA personnel will consist of essential safety related positions only, on the holidays listed above.

C.4 CONTRACTOR PERSONNEL:

a. Management: The Contractor shall manage the total work effort associated with the cab shade cleaning services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control.

The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

DTFASA-17-R-006380

b. Project Manager: The Contractor shall provide a Project Manager (PM)/Supervisor who shall be responsible for the performance of the work. The name of this person and an alternate(s), who shall act for the contractor when the manager is absent, shall be designated in writing to the Contracting Officer (CO) prior to contract start date. The manager and assistant manager shall be knowledgeable and in complete control of the contract office files and records.

(1) The PM shall have full authority to act for the contractor on all matters relating to daily functions of the contract.

(2) The PM or alternate shall be available during normal duty hours to meet with the Contracting

Officer's Representative (COR) to discuss immediate problems. The PM or alternate shall respond within 2 hours after notification. The Contractor shall provide a telephone number for the PM.

(3) The PM shall be able to read, write, speak and understand the English language.

c. Work Control: The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule to assure material, labor, and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. In addition, one trip document showing that all ATCT cab windows shades have been cleaned will be submitted to the COR for each ATCT date of service. The invoices shall be forwarded to the COR who will certify that the work was completed as contracted, and then forward to the Contracting Officer for processing for payment.

d. Interference with Government Business: The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

e. Protection of Government Property: During execution of the work, the Contractor shall take special care to protect Government property including shades, furniture, walls, baseboards, and other surfaces from damage.

Accidental damage shall be repaired immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, and/or replacement, if necessary.

f. Contract Employees - The government reserves the right to restrict the employment of any contractor prospective contract employee, who is identified as a potential threat to the health, safety, security, general well being, operational mission of the installation and its population. Employees of the contractor, in the performance of this contract, are subject to security investigation as specified within Section C.5.

(I) The Contractor shall furnish the Contracting Officer's Representative (COR) a list of the names of personnel who will be performing work in the building. Only authorized personnel will be permitted in the area. Keys shall be released only to personnel approved by the COR. This list must be maintained and kept current to include new hires or terminated employees.

(2) Contractor personnel shall be physically able to do their assigned work and shall be free of communicable diseases. They shall present a neat appearance and be easily recognized. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges which contain the company name and employee name.

(3) The Contractor shall not employ any person who is an employee of the United States Government is the employment of that person would create a conflict of interest.

(4) Neglect of duties shall not be condoned; sleeping on duty, unreasonable delay or failure to carry out assigned tasks, conducting personal affairs during duty hours, or use telephones, copy machines, or other equipment provided for official Government use for other than official busi11es.s

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(5) 1l1e Contractor and his/her employees shall be subject to all rules and regulations relative to entering and leaving the facility.

(6) Contractor employees will report fires and hazardous conditions to the COR Items in need of repair, such as flickering or non-operating lights , leaky faucets, toilet stoppages, etc. shall be reported to the COR.

C.5 SECURITY REQUIREMENTS:

a. The Contractor and each of his/her employees engaged in work under this contract shall execute and submit on original forms to the Civil Aviation Security Office: (See Part 11, Section I, 3.14-2 Contractor Personnel Suitability Requirements) FD-258 Fingerprint Card, SF85P Questi_onnaire for Public Trust Position,s and (where required) DOT F 1681 Identification Card/Credential Application to include 2 color photos for each employee with names printed legibly on back. Pictures must be taken at eye level with full face view and be large enough to be trimmed to 1-1/4" x 1 5/8". These forms must be received completed by the Civil Aviation Security Office not later than 30 calendar days from the first day of work. Original forms shall be provided by the CO.

b. Employees without properly executed forms will not be allowed access to any work site.

c. All Contractor personnel who receive favorable security clearances will be allowed to continue to perfom1 work under the contract. Any individual who is found to be otherwise unsuitable will be removed from work under the contract.

d. All Contractor personnel shall comply with guidelines for access to Federal installations as coordinated through the COR. All changes of personnel shall be coordinated with the Security office prior to entry onto any FAA leased and/or owned property. The Contractor is required to comply with all security regulations and directives as identified herein, and other security requirements as are shown elsewhere in this contract.

e. The Contractor shall furnish to the Civil Aviation Security Office the following information:

1. Complete name of each employee

2. Current address

3. Date of birth

This information is required a minimum of seven (7) days prior to execution of work. This list must be kept current.

f. Contractor personnel are not authorized access to any area where classified information is used, stored, or processed. lf visual, aural, or physical access to classified materials is made, even inadvertently by contractor personnel, they are required to be debriefed by the Control Point Manager.

g. All Contractor employees shall wear nametags furnished by the Contractor with a minimum of the employees' last name. In addition, the nametags worn by the PM and supervisors shall indicate their job titles.

C.6 LOST AND FOUND PROPERJY:

a. [t is the responsibility of the Contractor to ensure that all articles of possible personal or monetary value found by the Contractor's employees are turned in to an office designated by the COR. ·

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C.7 KEY CONTROL:

a. Keys will be given to personnel approved by the COR. Final payment will be withheld until all keys have been returned as verified by the COR.

b. Keys issued to the contractor by the Government shall not be duplicated.

c. The Contractor shall report the occurrence of a lost key to the COR not later than the next workday.

d. The Contractor may be required to reimburse the Government for replacement of locks or re-keying as a result of contractor loss of keys. In the event a master key is lost or duplicated all lock sand keys for that system shall be replaced by the Government at the total cost deducted from the monthly payment due the Contractor.

C.8 MATERIALS:

The Contractor shall furnish all supplies, materials, and equipment necessary for contract work.

NOTES: All materials which the Contractor proposes to use shall be as specified based on manufacturer ations. The Contractor shall furnish the COR with Product Data and Material Safety Data Sheets for all chemicals stored on site.

C.9 EQUIPMENT AND TOOLS:

a. Within 48 hours after receipt of award, the Contractor shall submit to the COR for approval, a complete list of the equipment to be used as deemed necessary to properly perform the work defined in this contract.

b. Equipment shall include, but is not limited to, wet and dry lift and necessary attachments, ladders, buckets, cloths, brushes, squeegees, etc; unless otherwise provided for.

c. Equipment used shall be in safe operating condition and suitable grade for purpose intended.

d. All equipment shall have bumpers and g1.1ards to prevent marking or scratching of fixtures, furnishings, or building surfaces.

e. All electrical equipment used by the Contractor shall meet all safety requirements of this contract and shall be UL approved. This equipment must operate using existing building circuits and shall not be operated from critical power circuits. It shall be the responsibility of the contractor to prevent the operations or attempted operation of electrical equipment, or combination of equipment which require power exceeding the capacity of existing building circuits.

C.IO UTILITIES: Electrical power will be furnished by the Government at existing power outlet for the operation of equipment that is necessary to perform building maintenance. Hot and cold water will also be available for performance of the work.

C.11 CONSERVATION OF UTILITIES: The Contractor shall be responsible for instructing employees in utilities conservation practices. The Contractor shall be responsible for conserving utilities, which shall include, but not necessarily be limited to:

a Lights shall be used only in areas where md at the time when work is actually being performed unless otherwise directed by the COR.

b. Mechanical equipment controls for heating, ventilation and air conditioning systems will not be adjusted by contract employees.

c. Water faucets or valves shall be turned off after the required usage has been accomplished.

C.12 STORAGE SPACE. JANITOR'S CLOSETS ANDLOCKER ROOMS:

a. Space may be assigned to the Contractor by the COR for storage of bulk supplies and equipment used in performance of the work.

b. The Government will not be responsible for damage and/or loss to contractor's stored supplies, materials, equipment, or the personal belongings of contractor's employees occasioned by fire, theft, accident, or otherwise.

c. Failure to keep any of the facilities described above in a clean and orderly condition, unsatisfactory to the COR, may result in the withdrawal of the privilege of using them.

C.13 COORDINATION WITH OTHER CONTRACTORS ANDGOVERNMENT EMPLOYEES: The Government may undertake or award other contracts for additional work. It is the responsibility of the contractor to coordinate his/her efforts with other work going on in the area. lf for any reason the contractor is prohibited or substantially delayed from performing, the contractor is to immediately notify the COR.

C.14 QUALITY CONTROL: The Contractor shall establish and maintain a complete Quality Control Program (QCP) to ensure the requirements of the contract are provided as specified. One copy of the Contractors Quality Control Program shall be provide.cl to the Contracting Officer (CO)/Contracting Officer's Representative (COR) not later than the Pre- Performance Conference. An updated copy must be provided to the CO/COR CO/COR not later than the Pre-Performance Conference. An updated copy must be provided to the CO/COR on the contract start and as changes occur. The plan shall include, but not be limited to, the following:

a A scheduling system, based on the services indicated in the task and frequency for cleaning, and the indicated time frames shown in the remarks column. The schedule shall show, by building and area, the day and shift when tasks will be accomplished. The contractor shall comply with the submitted schedules approved by the CO/COR.

b. The methods used, for identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.

c. On-site records of all inspections conducted by the contractor, and necessary corrective actions taken, shall be made available to the Government during the term of the contract.

C.15 QUALITY ASSURANCE: The Government will monitor the Contractor's performance under this contract using the quality assurance procedures specified in the Quality Assurance Surveillance Plan (QASP).

a. Performance Evaluation Meetings: The Project Manager shall meet with the Quality Assurance Engineer (QAE)/COR during the first month of the contract. Meetings will be held as often as necessary thereafter, as determined by the QAE/COR, and whenever a Contract Discrepancy Report (CDR) is issued. A mutual effort will be made to resolve all problems identified and written minutes of these meetings will be signed by the Contractors Project Manager and QAE/COR. Should the contractor not concur with the decisions in the minutes, the contractor shall state areas of non-concurrence to the Contracting Officer in writing.

C.16 UNFORSEEN FACILITY CLOSURES: When an unforeseen facility closure occurs on a regularly scheduled day of work, the Government shall have the following options:

a To require the Contractor to perform the work on the following day unless the following day is a Saturday and routine work is not scheduled for Saturday or Sunday.

b. To forego the work and reduce payment due to the Contractor accordingly for work not performed on a prorated basis.

c. To reschedule the work on any day satisfactory to both parties.

C.17 CONTRACTOR'S EMPLOYEES:

a. Shall be subjected to all Federal rules and regulations relative to entering and leaving the building(s).

b. Shall be physically able to do their assigned work shall be free from any communicable disease.

c. Shall not disturb paper on desks, open desk drawers or cabinets or use Government telephones.

C.18 SAFETY AND FTRE PREVENTION: The Contractor shall be responsible for instructing his/her employees in appropriate safety measures. Housekeeping employees must not place mops, brooms, machines and other equipment in traffic lanes or other locations in such a manner as to create safety hazards. Appropriate, neat appearing, well-kept signs to indicate "Danger Hazardous Floors, Walk Left or Walk Right", as applicable, shall be provided by the Contractor and approved by the COR prior to use. Such sig ns shall be displayed at all times in all areas where cleaning operations are in progress which necessitate the use of any equipment or supplies such as buckets, wires, ladders, water, wax, etc., which cause a traffic obstruction or personnel hazard. Contractor's employees shall be required to interrupt their work to allow passage of personnel, equipment or carts. When the cleaning of a public traffic area (i.e. lobbies and corridors) results in the temporary hazard of wet/slippery floors, housekeeping personnel will use parallel wet-mopping or cleaning procedures.

C.19 PERSONNEL -TRAINING: The Contractor will be responsible for the training of his/her employees in the following areas:

a. Proper use and handling of contract specified and approved detergents, supplies, and equipment.

b. Care and maintenance of Contractor and Government famished property.

c. Familiarization with fire prevention and safety procedures.

d. Familiarization with applicable FAA policies and regulations and their effect on housekeeping services.