Draft SOW_Siemens Overnight.docx

Statement of Work Preventive Maintenance and Repair For Siemens Overnight Hours - MRI Lebanon Veterans Affairs Medical Center (VAMC) 1700. S. Lincoln Avenue Lebanon, PA 17042 A. Background:

The Lebanon VAMC Health Technology Management (HTM) department has a requirement for maintenance and repair services for the Siemens MRI equipment during “overnight” hours to avoid urgent clinical disruption of the radiology equipment, as listed in Schedule A – Equipment List. Lebanon VAMC currently holds a preventive maintenance and repair service contract for Siemens equipment that occurs during standard business hours until 6pm, therefore a “wrap-around” contract for after-hours is required to ensure 24x7 operational readiness.

B. Scope of Work:

The contractor shall provide all out-of-contract coverage labor necessary for the following work: maintenance and repair of the radiology equipment, listed in Schedule A. The contractor shall provide factory-trained and Original Equipment Manufacturer (OEM) certified field service engineers to perform non-routine, or corrective maintenance on the designated MRI scanner. All work shall be performed outside of Lebanon VAMC’s annually occurring preventive maintenance and repair Siemens MRI contract (36C24423F0206) hours, specifically during the pre-approved overnight or weekend windows.

Place of Performance:

C. Hours of Performance:

Approved Coverage Window for “Overtime”: Monday – Friday 6pm-8am and all day Saturday until 5pm Approved Coverage Window for “Double OT”: Saturday – Monday 5pm-8am, and on Siemens holidays D. Specific Tasks and Deliverables:

Diagnostics: Run complete system diagnostics and log evaluations to identify hardware or software issues.

Repairs and Maintenance: Conduct necessary hardware replacement, software upgrades, or cryogen management during times of zero-to-low clinical volume to reduce disruption to patient care.

Testing: Perform baseline and post-repair system tuning, calibration, and image-quality testing before clearing the scanner for patient use.

Deliverables: Provide a detailed Field Service Report (FSR) upon completion of the shift, outlining all work done, parts utilized, and final operational status of the MRI unit.

E. General Responsibilities:

Lebanon VAMC HTM shall ensure safe, and unrestricted access to the MRI scanner room and control room during the approved overnight shift, and provide an HTM escort or clinical liaison, if required by facility policy. Lebanon VAMC shall ensure the area complies with safety protocols (e.g., magnetic safety zone) prior to the engineer’s arrival.

F. Acceptance Criteria The work shall be deemed complete and accepted by the facility when:

1. The Siemens field engineer successfully completes all repairs/maintenance.

2. The MRI system passes all OEM-prescribed quality assurance and safety checks.

3. The facility receives the signed Field Service Report.

G. Period of Performance:

A base year plus two (2)-year options:

Schedule A – Equipment List