DRAFT PWS (9-11 Exhibit)_13AUG25.docx

Performance Work Statement (PWS) For Design, Fabrication, and Installation for 9/11 Exhibit at the National Museum of the United States Army

PART C.1.

GENERAL REQUIREMENTS

C.1.1 Description of Services/Introduction The contractor shall provide all personnel, equipment, tools, materials, supervision, and non-personal services necessary to perform design, fabrication, and installation as defined in this PWS. The National Museum of the United States Army (NMUSA) is the premier military museum of the United States Army. The location of NMUSA is at Fort Belvoir, Virginia, approximately 20 miles south of Washington, DC. Its mission and vision is to educate, excite, inspire, and entertain visitors of all ages on the history and culture of the United States Army.

C.1.2 Background The National Army Museum requires the design, fabrication, and installation of a new exhibit on the Corps of Engineers to honor the 25th Anniversary of September 11th, 2001. The exhibit will be installed in the Museum’s 800 sq. ft. temporary Gallery on the third floor.

C.1.3. Objectives C.1.3.1 The contractor shall provide all labor and materials/services for the design, detailing, engineering, fabrication, storage, delivery and installation, set-up and operational testing of museum quality exhibits for the NMUSA. All work, including fabrication, shall be of superior quality. The contractor shall be responsible for all phases of design, fabrication, and installation to include the design drawings, fabrication/shop drawings, samples, materials, prototype reviews, design adjustments, and oversight during exhibit design, fabrication, installation, set-up, operational testing and acceptance. The design and fabrication methods must be consistent with the level and quality of work that already exists within the museum’s main galleries. The contractor’s production warehouse must be local to reduce travel and per diem costs and to provide direct labor support on a consistent basis.

C.1.3.2 Project Management: The contractor shall schedule, coordinate, oversee, and manage work procured and fabricated under this contract. The contractor shall provide an experienced project manager (who has experience in managing exhibits related to a national level museum) to coordinate all required activities under this contract. The contractor shall perform the overall task management activities, including regular updates of project status, routine communication with NMUSA, and procurement and management of their subcontractors.

C.1.3.3 Project Management Plan: The contractor shall prepare a Work Plan/Project Management Plan (PMP) for work in this PWS. In Accordance With (IAW) CDRL A001. The PMP shall describe the contractor’s approach and sequence to efficiently and effectively complete all work activities for work in the PWS. The PMP shall define the approach for all required coordination with all stakeholders. The PMP shall provide an organizational chart showing the roles and responsibilities of all key team members. The contractor’s proposed method for coordination of team members and subcontractors with the Army and the Army contractors shall be clearly defined. The contractor shall utilize the secure File Transfer Protocol (FTP) site created for NMUSA for sharing formal project design submittals within their team and with the Army and the Army’s contractors working on the NMUSA project. For other submittals, alternate forms of file sharing may be used, as long as any FTP site is secure. The PMP shall include a summary of the technical approach and resources required for the planning, execution, and completion of all tasks. As an appendix to the PMP, the contractor shall provide a detailed design schedule in accordance with C.5.1.1.

C.1.4 Period of Performance will be cited within the contract.

C.1.5 Type of Contract. The Government will award a Firm Fixed Price (FFP) contract.

C.1.6 General Information

C.1.6.1 Quality Control Plan (QCP): The contractor shall develop and maintain an effective QCP (IAW CDRL A002) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan is the means by which the contractor complies with the requirement of the contract. At a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary” after the acceptance of the quality control plan, the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to this QCP system.

C.1.6.2 Quality Assurance: The Government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

C.1.6.3 Recognized Holidays

Independence Day

C.1.6.4 Hours of Operation: The contractor is responsible for conducting delivery, installation of exhibit components, installation of historic objects and final focusing of lights between the hours of 8am to 5pm (Eastern Standard Time), Monday-Friday except Recognized Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. This shall be specified in the contract..

C.1.6.5 Place of performance is the NMUSA, Fort Belvoir, VA.

C.1.6.6 Security Requirements: The contractor shall pre-screen employees working at the NMUSA using the E-verify Program (http://www.dhs.gov/E-Verify) website to meet the established employment eligibility requirements. The contractor and all associated sub-contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures as accessible on the Fort Belvoir Website. The contractor shall be permitted access during normal scheduled working hours, and if work is scheduled after normal working hours, the contractor shall be provided access during those times, as approved by the Contracting Officer Representative (COR). Prior notification must be provided to the COR and the Security Guard Force for access to the NMUSA after normal business hours. The contractor shall not be authorized to escort visitors. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete the Anti-Terrorism (AT) Level I awareness training within 30 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: HTTP://jko.jfcom.mil.

C.1.6.7 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 calendar days of contract award and within 14 calendar days of new employees commencing performance with the results reported to the COR not later than (NLT) 21 calendar days after contract award. Training may be obtained at http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

C.1.6.8 Parking. Vehicle owners and those who work at the NMUSA are responsible for parking in accordance with the NMUSA Parking Policy. Contractor employees are expected to be aware of the contents of the parking policy, obey signs posted to identify the various parking rules, and inquire of the security force when there is doubt. Strict enforcement of parking procedures will be enforced to control violations. Contractor employees who park in unauthorized parking spaces will be issued a traffic citation. Contractor employees who collect three traffic violations within a one year period shall be removed. Vehicles will be subject to towing for the following reasons: parking in violation of the complex’s policies; constituting safety or security hazards; driving illegally on the NMUSA campus; the arrest of the owner/driver for a criminal violation; leaving a disabled vehicle on the complex for more than 24 hours without notifying proper authorities. Towed vehicles and their contents remain the owner’s responsibility.

C.1.6.9 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND PROCEDURES

(a) The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and area commander installation and facility access and local security policies and procedures (provided by the Government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9 “Personal Identity Verification of Contractor Personnel”) as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, shall the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

(b) For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05, The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six (6) months or more. At the discretion of the sponsoring activity, an initial CAC may be issued on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personal Management.

(c) For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractor employees shall comply with adjudication standards, and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures elsewhere in Section C; Non-disclosure Statement; for OCONUS locations, refer to the Status of Forces Agreement and other theater regulations.

C.1.6.10 Special Qualifications: Each of the contractor personnel performing the delivery and installation of the exhibit components is required to possess a valid Government issued photo Identification for entry onto NMUSA. The contractor shall be prepared to provide information on personnel performing the delivery and installation at the NMUSA in Fort Belvoir, Virginia.

C.1.6.11 Meetings and Conference Calls: The contractor shall participate in progress meetings and conference calls as necessary for coordination of all efforts on this PWS.

C.1.6.11.1 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any on site post award/ kick off meeting conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. In addition, the Contracting Officer, COR, and other Government personnel, as appropriate, may meet twice per month with the contractor to review the contractor's performance. These meetings shall be via video or tele conference. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

C.1.6.12 Contract Manager: The contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the Contract Manager is absent shall be designated in writing to the Contracting Officer and COR. The Contract Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

C.1.6.13 Identification of Contractor Employees: All contract personnel attending meetings, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Personnel will be required to obtain required documentation for entry onto the base each day.

PART C.2

DEFINITIONS & ACRONYMS

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

Defective Service. A service output that does not meet the standard of performance associated with it in the PWS.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the Government to assure services meet the requirements of the PWS.

PART C.3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

C.3.1 The Government will provide exhibit design and production ready graphic files at the contract kick off meeting.

C.3.2 Services:

C.3.2.1 Utilities. All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities.

C.3.3 The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS. At the close of each work period, the workspace shall be cleaned and secured by the contractor.

PART C.5

SPECIFIC TASKS

C.5.1 Basic Services. The contractor shall provide services for:

C.5.1.1 Exhibit Design: The contractor is responsible for providing a comprehensive exhibit design by hiring a professional exhibit design company with credible experience in working with large-scale museum projects. The contractor is required to develop a conceptual design that highlights key design elements and structure for an 800 sq. ft. exhibit space. It’s important for the contractor to have a strong working relationship/experience with the designer where they have partnered on significant military exhibits.

The contractor is responsible for developing content outline options, storyline development, and suggested image types. They will work closely with NMUSA curators and project managers on the overall development of the exhibit’s storyline. The contractor shall use existing architectural considerations as they relate to the current exhibit space, visitor engagement opportunities, and existing exhibit elements within the permanent galleries.

a. Design Reviews: Contractor shall allow a three-week (21 calendar days) Government review period after each design submission and two weeks (14 calendar days) for each batch of graphic mechanicals.

b. Design Schedule: Contractor shall provide a detailed schedule for completion, which identifies key submittals, key meetings, comment resolution, Government review periods, and major tasks associated with the effort (IAW CDRL A003).

c. Design Submissions: Design shall provide a sufficient level of detail so that the stakeholders can ensure the design intent has been sufficiently captured and the materials and workmanship of the elements are consistent with the rest of the museum’s exhibits. Design shall include plans, specifications, cost estimate and basis of design, and be provided for each submittal at an appropriate level of completion. The schedule must come in design phases (35%, 65%, 95%, and 100%) for levels of completion.

d. Exhibit Design Package: Upon completion and Government acceptance of all design elements, the contractor shall issue a complete 100% design package for the exhibit drawings, specifications, Audio Visual (AV) components, and artifact case layouts.

C.5.1.2 Build Custom Made Case for Pentagon Flag: To commemorate the 25th Anniversary of 9/11, the Museum desires to display the American Flag that hung off the Pentagon after the attack on 9/11.

C.5.1.3 Remove Existing Exhibit (Nisei Soldier Experience): To allow space for this exhibit, the existing display needs to be removed to include all artifacts, graphic panels, artifact labels, and imagery.

C.5.1.4 Exhibit Text Graphic Mechanicals: The contractor shall produce Graphic Mechanicals associated with exhibit text and image panels. The exact text/content wording and scanned images with appropriate resolution will be approved by the Government. Contractor shall provide requirements for image resolution, word count and lead art direction and shall coordinate any new illustrations. Upon approval, contractor shall provide Portable Document Format (PDF) files of the approved graphic mechanicals. Electronic files of the Mechanicals will be provided to the Fabricator and shall assume a two-week Government review period of these graphic mechanicals. Three reviews of each graphic mechanical will be required, and then contractor shall make revisions and submit final graphic mechanicals for a final review.

C.5.1.5 Artifact Label Graphic Mechanicals: Contractor shall provide graphic mechanicals for new artifact labels. Graphic Mechanicals for the artifact labels do not have a Graphic prefix but are identified/grouped with their associated artifact case. Exact text/ content wording for these labels shall be researched, written, and produced by the contractor, but it must be approved by the Government. Contractor will provide requirements for word count. The contractor is required to collaborate on rights and reproductions for high-res images and the rights to use them. Three reviews of each graphic mechanical will be required, and then contractor will make revisions and submit the final graphic mechanicals. Upon approval, contractor shall provide PDF files of the approved graphic mechanicals to the Government. Electronic files of the Mechanicals will be provided to the Fabricator, and shall include all approved color, graphic elements, and text. The contractor is not responsible for evaluating how the new/revised labels are informed by selection of artifacts in the case. While the Government plans on providing the exact changes to make and assumes responsibility for any inconsistencies the new text may create, task does include time for the contractor to review proposed edits for blatant errors. All the Graphic Mechanicals described above shall be provided to the Government via PDF files (IAW CDRL A004).

C.5.1.6 Copy Editor: The contractor shall provide (1) professional copy editor to review all written materials to include text panels, artifact labels, and photo captions for every element within the exhibit. These reviews will occur periodically throughout the project to ensure proper grammar, usage, and word count are met based on established guidelines by the client. The copy editor will abide by the style guide provided by the Army. C. 5.1.7 Artifact Case Layouts: The contractor shall design artifact case layouts based on information provided by the Government. This will include an artifact list, complete with dimensions, weights for artifacts that exceed 40 lbs., and images. Any special display requirements that need to be considered shall be provided. The contractor shall evaluate information provided by the Government and coordinate with them to ensure that requested revisions can be accommodated in the case. It is assumed there will be one round of reviews for each revised artifact case layout, and any revisions will be made and submitted to the Government electronically for another review and approval.

C. 5.1.8 Artifact/Exhibit Cases: The contractor shall fabricate (1) custom-made artifact wall case (with internal lighting) based off the artifact layout and information provided by the Government. They will also reuse existing casework in the space.

PART C.6

DELIVERABLES

C.6.1 The contractor shall be responsible for the following deliverables:

C.6.1.1Conceptual Design

a. Review of existing materials (artifact list, images, content, etc.)

b. Review and report of existing gallery spaces

c. Content evaluation

d. Content/experience bubble diagrams

e. Experience narratives

f. Circulation studies

g. Options for digital engagement throughout

h. Look/feel images and studies, include loose sketches

i. Lighting design

j. Recommendations for media including comparable experiences

k. Updated project schedule C.6.1.2 Final Design Using the approved Conceptual Design, the contractor shall develop and produce a final design based on all the design approaches, concepts, visitor experience and exhibition components. The exhibit and graphic designs must be based on the exhibit’s storyline and interpretive plan. The fabricator will refine the content outlines and work with NMUSA to finalize scripts.

The contractor shall be responsible for the following deliverables:

a. Developed exhibit design documents included scaled plans, sections and elevations of each exhibit element.

b. Typical exhibit case elevations including artifact groupings

c. Graphic Design documents numbered, keyed and integrated into exhibit design documents

d. Graphic design specifications

e. Materials and finishes suggestions

f. Draft and final content scripts

g. Image research and selection matrix

h. Media content deliverables

· Content Audit

· Content Matrix (including suggested word counts, types of assets)

· Draft Content (copy and visuals)

· Revised content samples based on prototype testing and client feedback

· Estimated content production time

· Catalog of all potential media elements for use including, but not limited to client-owned video, photography, digital assets and branding material

· Revised content samples for each interactive--based on user testing and client feedback

i. Media User Experience

· Feature set per experience

· User flow experience

· Wireframes per experience

j. Media Visual Design

· Moodboards, Visual Guidelines

· High Fidelity Mockups: Create and translate approved Look and Feel visual elements (colors, fonts, iconography, and imagery)

k. Linear Media

· Refined Scope of Work with Production Schedule and Milestones

· Initial Film Treatments for each experience

· On camera identified

· Develop story-plans for each film with initial style frames and user flow

l. Provide AV/Media/Film creative treatments

m. Preliminary AV/Media hardware schedule and systems design summary

n. Create a media package based on concepts and technical assumptions

o. Gallery space preparation package that will include partition plans and wall type information, ceiling information, specialty conditions, flooring, lighting and electrical/data locations for media and interactive programs.

p. Specifications for a line-item cost estimate for fabrication, production and installation of exhibits

PART C.7

GENERAL GUIDELINES

The contractor must meet the following guidelines:

a. For actual fabrication and installation of display casework components, use only personnel who are thoroughly trained and experienced in the required crafts and products involved for the fabrication and installation of this work and are completely familiar with the specific requirements and methods needed for the proper performance of the work of this Section.

b. Products used in the work of this Section shall be procured from manufacturers regularly engaged in manufacture of similar items and with a history of successful production.

c. The “Quality Standards” of the Architectural Woodwork Institute (AWI) shall apply. Any reference to the Premium, Custom, or Economy in this specification shall be as defined in the latest edition of the AWI “Quality Standards” found at ANSI/AWI 0641-2019 Introduction | Architectural Woodwork Institute (awinet.org). Any item not given a specific quality grade shall be custom grade as defined in the latest edition of the AWI “Quality Standards.” All lumber provided shall bear an official grade mark specifying the species or species grouping, grade, grading agency, mill number or name and condition of seasoning at the time of manufacture. All lumber, wood, trim, plywood, and composite substrate, and all other wood products used in this project shall be fire treated. Softwood plywood panels shall bear the appropriate American Plywood Association grade mark indicating type, grade and class of the panel.

d. Each artifact case will be secured with an independent alarm system that is tied to the museum’s main control room in the Security area.

PART C.9

EXECUTION

a. Inspection and Surface Conditions –Contractor shall examine the areas and conditions under which miscellaneous metal items are to be installed, and correct conditions detrimental to the proper and timely completion of the work. Do not proceed until unsatisfactory conditions have been corrected. The contractor shall carefully inspect the installed work of all other trades and verify that all such work is complete to the point where this portion of the work may commence. The contractor shall verify that display casework may be fabricated and installed in complete accordance with the original design, approved shop drawings, and reference standards. The contractor shall take all necessary measurements in the field to ensure proper dimensions for the work of this Section. In the event of discrepancy, immediately notify the COR. The contractor shall not proceed with fabrication or installation in areas of discrepancy until all such discrepancies have been fully resolved.

b. Preparation – The contractor shall furnish setting drawings, diagrams, templates, instructions and directions for installation of anchorage, such as concrete inserts, anchor bolts and miscellaneous items having integral anchors, which are to be embedded in concrete inserts, anchor bolts and miscellaneous items having integral anchors, which are to be embedded in concrete construction. The contractor shall coordinate delivery of such items to project site.

c. Shop Assembly -- Casework shall be shop assembled in as large sections as can be brought to the site. Field joints and connectors shall be arranged at least conspicuous locations within the finished work as installed. The contractor shall prepare all openings, clearances, shelves, electrical isolation, heat insulation, optical or other technical installation within the case work prior to disassembly and transport to the site. Extensive rework of casework to accommodate mechanical and electrical equipment will not be permitted at the job site.

d. Fabrication -- All finished work shall be constructed in the most careful and thorough manner in accordance with details and approved shop drawings; all exposed surfaces and edges shall be finished smooth and free from marks, blemishes or defacements of any kind caused by workmanship or manufacturing. All exposed edges shall be rounded and finished so as to assure safety of exhibit components. All joints shall be neatly and accurately made, fitted tightly, blocked from behind or otherwise supported, and pulled together to prevent opening due to movement. Mortise and tenon joints shall be set in glue under pressure. Shop miters four inches or greater shall be glued or doweled or locked with metal splice. Miters less than four inches shall be glued and splined with the spline concealed. All exposed sides and ends of plywood shall be edged with solid strip of matching hardwood, at least 1/2" thick, and the full width of the plywood edge, unless indicated otherwise. Miter edge strips at corner.

e. Exposed finish nails shall be set and filled with matching plastic wood. Woodwork shall be properly framed, closely fitted and accurately set to the required lines and levels and shall be rigidly secured in place. All finish work shall be sanded at field joints where required by installation and shall be left in perfect condition for finishing. All floor-mounted displays and panels shall have built-in leveling devices which shall be concealed as much as possible. Plastic laminate for casework shall be pressure laminated to the substrate in the shop. All exposed right-angle edges of High-Pressure Laminates (HPL) work will be beveled slightly by filing after fabrication. The COR to approve extent of edge filing on sample “corner.”

f. Acrylic and Polycarbonate -- Plastic components shall be installed carefully and accurately to line levels and dimensions shown, squarely aligned, and plumbed, securely and rigidly fastened in place with attachments as detailed on shop drawings. All finished work shall be constructed in the most careful and thorough manner in accordance with details and approved shop drawings; all exposed surfaces and edges shall be finished smooth and free from marks, blemishes or defacements of any kind caused by workmanship or manufacturing. All holes drilled through plastics for the passage of fasteners shall be oversized to allow for expansion and contraction. The contractor shall polish the inside surfaces of all holes drilled in plastics. Cement adjacent pieces of acrylic and polycarbonate where noted shall use adhesives and methods recommended by manufacturer. All joints shall be neatly and accurately made, fitted tightly, and pulled together to prevent opening due to movement. The PS-30 method of joining acrylic to form the corners for acrylic cases is the preferred method. All joints in acrylic and polycarbonate work shall be transparent and free of bubbles. Protective paper shall be left on acrylic and polycarbonate as long as possible during fabrication and installation. All display vitrines shall use UF-4 clear acrylic or Army-approved equal.

g. Glass -- All materials shall be free of defects impairing strength, durability and appearance. All compounds, sealants, and tapes shall be used in strict accordance with the manufacturer’s recommendations. It shall be the responsibility of the contractor to provide glazing materials which are compatible with each other and also compatible with the material used for setting blocks and space shims. The contractor shall install glass according to manufacturer’s written instructions, including the proper spacing and quantity of glazing points, clips, channels, shims and setting blocks. All exposed edges shall be polished and beveled. All glass shall be laminated glass as indicated in the shop drawings unless noted otherwise.

h. Plastic Laminate -- Insofar as possible, all plastic laminate shall be installed in the shop. Shop made joints in high pressure laminate will be allowed only when required lengths exceeds laminate length obtainable. All plastic laminate pieces 8" wide or less to be laid using semi-rigid set adhesive. Larger panels may be bonded using contact adhesive with a 2" perimeter strip being masked off for semi-rigid adhesive application prior to laying up of laminate on substrate. Evenly clamp work along edges during adhesive setting period in accordance with adhesive manufacturer’s recommendations. Joints shall butt tightly throughout their length and be flush.

i. Display/Artifact Cases -- All lighting within display casework will be shop tested and approved by the COR prior to final installation to verify light levels, intensity, color, balance, and actual placement. A dimmer is required to make necessary adjustments to light levels based on the type of artifacts within the case. NMUSA will have the final say on how the internal lights are to be adjusted for the overall protection of the artifacts and visibility within the case. The contractor shall provide adequate venting as required to eliminate heat build-up: all vents to be light-tight baffles and provide whisper fan(s) if necessary to facilitate air movement/venting. All fabrication materials must be reviewed by the COR. Interiors of all display cases shall use exterior grade poplar plywood (or other approved substrate with phenolic resin glue), sealed with three coats of waterborne urethane ("Sand Cure" by Dexter Brothers or equal) and smoothly finished with two coats of eggshell finish latex paint. All casework finishes will be allowed to cure and be air-dried (degassed) for a minimum of two weeks prior to installation at the NMUSA. All construction is of premium "museum quality": substrate will be MDF, shop grade birch or poplar plywood (for interior casework), other premium material submitted and approved by the COR: luan plywood will not be allowed. All edges and corners of fabricated elements shall be eased or radiused. No formaldehyde-emitting materials shall be used in the construction and finishing of the display cases in this project. All display vitrines will use UF-4 clear acrylic or clear white laminated glass (as noted in Contract Drawings) or Army-approved equal Installation.

j. Installation – The contractor shall coordinate installation schedule with the schedules of other trades to ensure orderly and timely progress of the total work. Erect and install all miscellaneous metal in strict accordance with the Contract Drawings, the approved Shop Drawings, and the referenced standards. Fastening to in-place construction: provide appropriate anchorage devices and fasteners where necessary for securing miscellaneous metal fabrications to in place construction including threaded fasteners for concrete inserts, toggle bolts, through-bolts, wood screws, and other connectors as required. The contractor shall perform cutting, drilling, and fitting required for installation of miscellaneous metal fabrications. The contractor shall set work accurately in location, alignment, and elevation, and make plumb, level, true and free from rack, measured from established lines and levels. Fit exposed connections accurately together to form tight hairline joints.

k. Immediately after fabrication, or installation, the contractor shall clean welds, bolted connections, and abraded areas of shop paint, and paint exposed areas with the same material as used for shop painting. The contractor shall apply by brush or spray to provide minimum dry film thickness of 0.015mm (2.0 mils.) The contractor shall ensure that all parts, fasteners and installation techniques will be used/installed to prevent any unwanted chemical reactions between unlike metals in any exhibit or in adjacency to any existing or planned architectural element. All exhibit cases must be off-gassed two weeks prior to artifact installation.

l. Final Inspection -- Upon completion of installation of finished items, the contractor shall inspect all finished joints and materials to assure proper fit, uniform finish and proper function. The contractor shall adjust or touch up as required to make a defect-free installation. Upon completion of the installation of finished hardware and as a condition of its acceptance, the contractor shall inspect all hardware, clean it and place it in optimum working condition. The contractor shall deliver to the Government one complete set of adjustment tools and one set of maintenance manuals for locksets, latch sets, and closers. The contractor shall provide special installation templates if required. Upon completion of the installation, the contractor shall visually inspect each installed item, thoroughly clean all surfaces by using the cleaning material recommended by the manufacturer of the finish being cleaned, and carefully adjust all operating components for optimum operation. All surfaces shall be left clean and unscratched. The contractor shall use only cleaners recommended by the product manufacturer and thoroughly clean all glass and remove all labels, paint spots, putty and other defacements.

C.9.5 Artifact Mounts: The contractor shall fabricate custom-made artifact mounts for the artifacts that reside in the display/artifact cases. The artifacts will be measured, fitted, painted, and adjusted at NMUSA or the Museum Support Center – Belvoir (MSC-B). All mounts shall be painted to match the artifact, supporting at the area closest to and/or where it contacts the artifact. The contractor shall make the mounts per the latest approved artifact case layout book. The contractor shall adjust the existing mount or make a new mount for each artifact that requires a changed mount. There may also be new artifacts in the Artifact Case Layout book that were not previously included or replace an artifact whose mount has already been made. Assume 300 artifacts require new or modified mounts. No weapons will be brought to the contractor’s facility. The contractor shall travel to the MSC-Belvoir or NMUSA to measure all artifacts including weapons and acquire all information necessary to fabricate the weapon mount. The mounts shall be placed in storage at Fabricator’s facility and/or own facility until ready for installation into NMUSA.

C.9.6 Artifact Conservation: The contractor is responsible for providing conservation work on artifacts designated by Army curators. All types and levels of conservation work are needed for textiles, weapons, and paper items. This work shall be done prior to the artifact being installed in the exhibit. For certain objects, the conservator shall be responsible for creating an artifact mount and/or work closely with the mount makers.

C.9.7 Artifact Support: The contractor shall be responsible for the packing, crating, and delivery of artifacts from the borrowing entity. Also, the contractor is responsible for procuring key artifact support items to include, but not limited to, equipment, accoutrements related to historic objects, reproduction items, and various types of miscellaneous exhibit support props.

C.9.8 Artifact Installation: The contractor shall be responsible for installing all artifacts on the mounts within the cases as specified in the artifact case layout. This also includes the pick-up, delivery, and installation of all artifacts.

C.9.9 Audiovisual (AV) Systems Development: The contractor shall design, produce, and program (2) interactive AV pieces (images/video) to be displayed on existing kiosks. They will also design, produce, and program (1) introductory video on the history of 9/11. They will provide all the AV equipment needed for these displays to include hardware, mounting brackets, cabling, and software.

C.9.10 Storage: The exhibit fabricator shall be responsible to provide an adequate controlled storage facility for exhibits fabricated until ready for delivery and installation to NMUSA, based on the integrated schedule. The contractor shall also be responsible to provide an adequate controlled storage facility for the exhibits for delivery and installation to NMUSA, based on the integration schedule. The contractor shall be responsible for determining the appropriate method for and execution of the safe, clean, adequately controlled storage of the exhibits until delivery. Any additional crating or safety controls for storage/shipping/transportation of all stored items shall be included in this task order.

C.9.11 Miscellaneous Professional Services/Support: The contractor shall answer questions, assist with various project tasks, review documents, and provide general professional services including fabrication beyond those specified elsewhere under this task order. All requests under this task shall be coordinated through the COR prior to the contractor performing any work under this task that will require more than 8 person-hours of effort. The contractor shall keep a log of all activities performed under this task and shall provide this with each monthly status report.

C.9.12 Contractor shall be responsible for maintaining the exhibit space for cleanliness for the duration of the installation.

C.9.13 Exhibit Removal: The contractor shall uninstall and remove the exhibit. This task shall be coordinated through the COR prior to contractor performing any work.

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PRS # 1 Project Management Plan

(IAW CDRL A001) PWS paragraph C.1.3.3

PRS # 2 Quality Control

(IAW CDRL A002) PWS paragraph C.1.6.1

PRS # 3 Design Schedule

(IAW CDRL A003) PWS paragraph C.5.1.1(b)

PRS # 4 Graphic Mechanicals

(IAW CDRL A004) PWS paragraph C.5.1.5

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Contractor shall develop a Project Management Plan document.

IAW paragraph C.1.3.3 of the PWS and IAW CDRL A001

Contractor shall provide a Quality Control Plan

IAW paragraph C.1.6.1 of the PWS and IAW CDRL A002

Contractor shall provide a Design Schedule

IAW paragraph C.5.1.1(b) of the PWS and IAW CDRL A003

Contractor shall provide Graphic Mechanicals

IAW paragraph of C.5.1.5 and IAW CDRL A004