Draft PWS (6-15-20).docx

A. This Section provides general information relating to the conditions of operation and general requirements relating to support to DLA Aviation and Navy Commander Fleet Logistics Centers (NAVCOMFLTCEN).

B. DLA Aviation is the aviation demand and supply manager for more than 3800 civilian and military personnel in 18 locations across the US supporting more than 1700 major weapons systems. DLA Aviation retail support includes six industrial support activities located at Fleet Readiness Centers East Cherry Point, NC, Southeast NAS Jacksonville FL, and Southwest NAS Coronado CA (San Diego area); and Air Logistics Complexes Robins AFB GA, Hill AFB Ogden UT, and Tinker AFB Oklahoma City OK. DLA Aviation provides industrial support – maintaining retail supply and storage in direct support of aircraft maintenance depot production lines. DLA Aviation plays a pivotal role in supporting Soldiers, Marines, Sailors, Airmen, Coast Guardsmen and other customers by providing targeted solutions and full spectrum of logistical support.

C. Chemical Management Services (CMS) is a business model in which DLA Aviation and the industrial maintenance activities are purchasing chemical services rather than just chemicals. These services encompass all aspects of the chemical management lifecycle including procurement, inventory management, delivery/distribution, use (including chemical substitute research), collection, monitoring and reporting, training, disposal, and continual process efficiency; each which poses its own costs and risks.

D. This is not a supply contract where the Contractor is just serving as a middle entity buying HM – it encompasses the entire cradle to grave program that eliminates the risk on the Government. The Contractor shall:

1. Continuously seek opportunities to reduce chemical use, risk, waste, and lifecycle costs.

2. Ensure dependable, on time supply of quality chemicals required by the FRCs.

3. Rationalize a large, diverse supply base, and develop strategic alliances.

4. Reduce purchases and inventory costs.

5. Standardize materials and processes.

6. Sustain accurate HM data management

7. Continuously optimize resources to save costs.

8. Reduce hazardous wastes through an innovative approach to minimizing HM.

9. Recognize the practices that are impacting the waste streams and execute corrective actions.

1.1. SCOPE OF WORK

A. DLA Aviation requires a third-party logistics (3PL) service provider to provide Chemical Management Services in support of their retail industrial direct support of aircraft maintenance depot and production lines. Objectives for this contract are aligned with the DLA Strategic Plan strengthening service and combatant command readiness and lethality.

B. Under this contract, the Contractor is accountable for the quality and quantity of services provided that reduce chemical lifecycle costs, risks, and environmental impacts, not just on the volume of material sold. The Contractor accepts all risks associated with the 3PL inventory that includes accurate inventory leveling, procurement, management, storage and handling, shelf-life management, and waste disposal.

C. The Contractor shall manage the effort to the same objectives as the DLA Aviation customer to reduce chemical use, costs, and waste. The Contractor shall be capable and willing to invest in the inventory, objectives to reduce inventory costs; maintaining a proactive approach to providing positive customer support; maintaining a continuous workforce training program that includes all aspects of CMS and employees who are qualified and are held accountable for the successful performance of this contract.

E. The objectives for managing the CMS Program include, but are not limited to:

1. Decreasing purchase and waste disposal costs.

2. Reducing compliance and liability burden on the Government.

3. Proactive customer satisfaction and corporate image.

4. Reducing customer wait time.

5. Purchasing HM in appropriate volumes.

6. Centralizing purchasing, maintaining visibility across all sites to avoid duplicated purchases.

7. Lowering inventory management costs.

8. Maintaining an accurate inventory and ensuring HM containers are clearly identified and tracked accurately by serial number (cradle to grave).

9. Sustaining accurate data management.

10. Maintaining visibility of HM in-transit.

11. Storing and issuing IAW First-In, First Out (FIFO) procedures.

12. Redistributing excess HM to avoid disposal costs

13. Sustaining regulatory compliance

1.2. GENERAL OPERATING CONDITIONS

1.2.1. PLACES OF PERFORMANCE

A. The places of performance will be:

1. DLA Aviation Cherry Point located on Marine Corps Air Station (MCAS) Cherry Point North Carolina and supporting Fleet Readiness Center East (FRCE)

2. DLA Aviation Jacksonville located on Naval Air Station (NAS) Jacksonville FL and supporting Fleet Readiness Center Southeast (FRCSE)

3. DLA Aviation North Island located on Naval Air Station (NAS) Coronado CA and supporting Fleet Readiness Center Southwest (FRCSW). Support also includes FRCSW Field Teams located at MCAS Miramar CA, Marine Corps Base (MCB) Camp Pendleton CA, NAS Whidbey Island, WA, Marine Corps Base Hawaii (formerly Marine Corps Air Station Kaneohe Bay), NAS Lemoore CA.

4. DLA Aviation Jacksonville located at Naval Base Norfolk VA and NAS Oceana VA and supporting Fleet Readiness Center Mid-Atlantic (FRCMA).

B. Support to additional sites could be added to this contract. Advance notice will be provided to the Contractor and an adequate transition period.

1.2.2. HOURS OF WORK AND FEDERAL HOLIDAYS

A. Work schedules are site specific and will be established by the Government to coincide with the scheduled times and workdays at each location. The Contractor shall adhere to the days and hours identified in PWS Section C-5. The Contractor shall adjust work schedules to meet all operational commitments. Situations that may require the Contractor to adjust work schedules include, but are not limited to production surges, contingency operations, or weather emergencies. Such scheduling may require work to be accomplished at times other than normal working hours.

B. The Contractor shall work weekends, Federal holidays, and outside of normal work hours when operational requirements dictate and as determined by the KO or designee. The Contractor shall provide a call-back roster with contact information. The Contractor shall include this contact information in the Customer Relationship Plan (See CDRL A001). The Contractor shall respond to any request for support from the KO or designee outside normal duty hours within two (2) hours of the notification.

C. When necessary to work outside of normal working hours, the Contractor shall notify the TPOC in sufficient time to notify the appropriate Security Office, if required.

D. When unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall have the option to reschedule the work to be performed on the following workday or reschedule the work on any day acceptable to the Government. Installation closures or curtailment of activities may include, but are not limited to natural disasters, inclement weather, and heightened security conditions. Base or installation closure notification is provided by radio, television, or base telephone information systems.

E. In the event the Government issues notification during the workday that production work will cease due to inclement weather, the Contractor’s Site Manager shall immediately notify the TPOC to obtain instructions.

F. Federal holidays generally observed by the Government include New Years’ Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

G. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the KO or designee will determine and advise the Contractor on whether services are required for that day. The DLA Aviation TPOC will notify the COR should the customer require services. The customers do not have the contractual authority to direct the Contractor to work or not work.

1.2.3. INTERACTIONS WITH GOVERNMENT ORGANIZATIONS

A. The Contractor’s primary interaction with the Government shall be through the DLA Contracting Officer (KO), Acquisition Specialist, Contracting Officer’s Representative (COR), and the Technical Point of Contact (TPOC) at each location.

B. The TPOC is the primary Government contact at the site who is responsible for the day-to-day oversight of the Contractor’s performance to assess performance IAW the terms and conditions of the contract. The TPOC will:

1. Serve as the primary interface between the Contractor and the DLA Aviation customers and installation organizations. DLA Aviation is the face to the customers.

2. Provide general instructions on limitations or deadlines and additional instructions on unusual assignments that vary from established procedures.

3. Perform spot-checks and quality assurance (QA) surveillances of the Contractor’s work for adherence to procedures, accuracy, completeness of work, and compliance with the Acceptable Performance Levels (APL).

4. Provide orientation to the PM and Site Manager prior to beginning work on the contract that will cover topics such as familiarization with the operations, facilities, location, equipment usage, assigned parking, and issuance of building and flight line passes.

5. Assist the Contractor with personnel clearances, obtaining DoD Common Access Cards, badges, and systems access.

C. Interactions with other Government organizations may include but are not limited to the DLA Aviation Commander and Deputy and their staff, Government Environmental Office and Safety Officer, and Naval Facilities (NAVFAC).

D. All observations made by persons other than the KO or designee strictly advisory and shall not influence the Contractor’s operations. The Contractor shall notify the KO or designee before acting on any direction from the customers. The Contractor shall not engage the customers regarding new or additional support requirements that change the scope of the contract without the knowledge and approval by the KO and modification to the contract. When approached by a customer to provide new or additional support, the Contractor shall immediately notify the COR who will contact the KO for guidance.

1.3. CONTRACTOR PERSONNEL

A. The Contractor shall provide staffing commensurate with the size of the operation, type and quantity of HM being managed and required service hours to support the customer. The Contractor’s PM shall begin recruiting and hiring actions to the staffing levels proposed in the Technical Proposal NLT 15 business days after contract award. The Contractor shall submit a Monthly Labor Report. This report is a compilation of employee hours worked each month for all site employees, both prime and subcontractor. (CDRL A002) The Contractor shall track the percentage of employees who leave the organization through voluntary resignation, dismissals, and retirement and report the metric in the Monthly Status Report (MSR). (CDRL A017) B. The Contractor shall provide qualified supervisory, technical, and administrative personnel to accomplish all work and services required by the PWS. The Contractor shall ensure employees hired possess the relevant knowledge, skills, and abilities necessary to carry out responsibilities and contract requirements performance. The Government has identified the required labor categories that are appropriate for this effort in TE 1.3 Key Personnel and TE 1.4 Personnel Experience and Qualifications. The Contractor shall not deviate from the labor categories required in TE 1.3 and 1.4 Personnel Experience and Qualifications or the Service Contract Act Directory of Occupations for those positions that are covered under the Service Contract Act.

C. The Contractor’s PM shall identify as a minimum three (3) personnel at each site to complete HMIEMA training during transition and then provide training to all other employees in a train-the-trainer environment. This team shall be designated as the Training Cadre to provide all future training during contract performance. All employees shall receive training during transition to ensure the most current release is being used and is understood. The designated Training Cadre members shall participate in Users Acceptance Training (UAT) for all future HMIEMA releases.

D. The Contractor shall notify the KO or designee within 24 hours of any changes to an employee’s status to include, but not limited to, termination, convictions/arrests, adverse actions taken on the job for any reason, or any other documented misbehavior that may affect, or have the potential to affect, security standing in terms of access to Federal facilities or IT systems. Personnel absences and terminations do not relieve the Contractor of the responsibility to perform tasks and requirements under this contract timely and accurately.

E. The Contractor shall prepare and submit a contingency plan to address the Contractor’s need to respond to sudden personnel changes to avoid compromising contract performance. (See A003 Contingency Staffing Plan) F. While employment of Military or Government personnel is not prohibited, the Contractor’s PM shall seek appropriate legal advice before offering employment to an applicant. The Contractor’s PM shall provide the KO or designee documentation indicating that the applicant has received legal advice and concurrence from their respective service ethics counselor. (See Section H-4 Employment of US Government Personnel Restricted) G. The Contractor shall identify all employees who are members of the Reserve Components of the US Armed Forces and provide the KO or designee a contingency plan for replacing an employee with Reserve Component status who may be called to serve on active military duty or deployed for longer than five (5) business days. (See CDRL A003 Contingency Staffing Plan). A lack of a contingency plan does not relieve the Contractor from performance of the PWS requirements and meeting the Performance Standards and Acceptable Performance Levels (APL).

H. Contractor personnel are employees of the Contractor and under the administrative control and supervision of the Contractor. The Contractor, through its personnel, shall perform the tasks prescribed in the PWS. The Contractor shall select, supervise, and exercise control and direction over its employees under this contract. The Contractor shall not supervise, direct, or control the activities of the Government personnel or the employee of any other contractor, except any subcontractor employed by the Contractor on this contract. The Government will not exercise any supervision or control over the Contractor and its personnel in the performance of contractual services under this contract. The Contractor is accountable to the Government for the actions of its personnel. (See Section I-173 Management of Contractor Personnel) I. All Contractor personnel attending meetings, answering Government telephones, corresponding by e-mail, and working in situations where their Contractor status is not obvious to their parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. The Contractor is not authorized to make decisions or speak on behalf of the Government. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing, above the waist, and shall identify themselves as Contractors while in the workplace.

J. The Contractor shall furnish apparel that clearly identifies the company’s name and this clothing shall be worn during the working hours (e.g., polo shirts, t-shirts, caps, or safety vests).

K. The Contractor shall ensure that all employees present a professional appearance that is appropriate for their position. The KO or designee reserves the right to determine the acceptability of any clothing worn. For safety purposes, the Site Project Manager shall ensure that all Contractor employees wear the appropriate clothing for the tasks being performed. Contractor employees’ attire shall be clean and neat upon arrival for work and shall present a professional appearance that will avoid disruptions in the workplace due to the nature of an employee’s attire. Contractor employees shall not wear jewelry, wristwatches, bracelets, rings, earrings, necklaces, loose scarves, neckties, etc. when wearing such items will violate established foreign object damage (FOD) regulations or expose the employee to possible injury while performing the requirements in this contract. If an employee has religious practices that affect the clothing requirement, allowances shall be made as long as a professional appearance is maintained, and safety is not jeopardized.

L. The Site Project Manager shall ensure that employees wear PPE while working within the boundaries of the work area, including all fire lanes.

1.3.1. KEY PERSONNEL

A. Certain experienced, professional, and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These are defined as “Key Personnel” and are those persons whose resumes are submitted to the KO or designee for determination of acceptability. Candidates for these positions shall meet the qualifications and experience requirements stated in TE 1.1 Key Personnel Requirements before starting work on this contract. (See DLAD Procurement Note C05: Changes to Key Personnel (OCT 2016)). The COR and TPOC shall be notified when Key Personnel are on leave.

B. The Contractor shall not make any substitutions or additions to Key Personnel during the first 120 days of the contract performance period unless such substitutions or additions are necessitated by an individual’s sudden illness, death, or termination of employment. (See Section H3 – Substitution or Additional of Key Personnel). However, it is the Government’s desire that there be no substitutions of Key Personnel during the first period of performance to avoid any disruptions to the mission and negative impacts to performance. Key Personnel who do not meet the qualifications and experience requirements in TE 1.3 Key Personnel Requirements will not be approved. The Government will not accept Key Personnel on contingency to be trained or mentored to meet the qualifications in TE 1.3 Key Personnel Requirements.

C. The Contractor’s PM shall implement positive business practices in selecting, retaining, supporting, and replacing (when necessary) Key Personnel. The Contractor’s PM shall have a contingency plan that includes assignment of responsibilities if a Key Personnel position is vacated without advance notice. (See CDRL A003) D. The Key Personnel for this contract are the:

1. Program Manager (PM)

2. Inventory Management Program Manager

3. Site Project Manager

4. Quality Management Evaluator

5. Safety Compliance Specialist

6. Procurement Specialist (Senior Buyer III)

1.3.2. SECURITY – PERSONNEL CLEARANCES

A. All Contractor personnel requiring regular physical access to a DoD installation and facilities or access to Government Information Technology (IT) systems shall require a personnel clearance. This contract requires all Contractor employees have a favorable National Agency Check with Local Agency Check and Credit Check (NACLC). All Contractor employees shall have a favorable NACLC or waiver from DLA Intelligence before beginning work on the contract. No Contractor employee shall begin work on this contract before the Government has confirmed the favorable NACLC or a temporary waiver is granted. (See I-174 DLAD 52.204-9000 Contractor Personnel Security Requirements (July 2015) for instructions).

B. The Contractor shall perform an initial background check on all potential applicants before submitting a DLA Form 1728 to the TPOC. Any employee transferring to the incoming Contractor’s employment from the incumbent’s employment shall have their personnel clearance revalidated before beginning work on this contract.

C. The Contractor is responsible for ensuring timely completion of the eQIP record and obtaining electronic fingerprinting.

1.3.3. DOD COMMON ACCESS CARD (CAC)/ACCESS IDENTIFICATION BADGES (ID BADGES)

A. Every Contractor employee requiring regular and recurring physical access to an installation or access to Government IT systems shall obtain and possess a DoD Common Access Card (CAC). The Contractor’s PM shall prepare and submit a monthly report of all employees who currently possess a CAC. (See CDRL A004). The report is used to validate the Contractor CAC Log and to assist the KO or designee in determining whether CACs that are no longer needed have been properly turned in. A retired Military CAC is not acceptable for working on this contract.

B. A DoD CAC is issued when:

1. The Contractor requires both physical access to a DoD facility and access, via logon, to DoD Networks and applications on-site or remotely.

2. Access to DoD network requires the use of a computer with Government-controlled configuration.

3. The Contractor requires physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of DoD on a recurring basis for a period of six months or more. The frequency of “recurring basis” shall be at least two times per week or eight times per month. Contractor personnel not meeting these requirements shall submit the appropriate sponsorship request to the TPOC at least 14 business days prior to any site visits.

4. The Contractor is performing contract requirements where performance will occur at a Service or other Federal facility where a CAC is the only acceptable form of identification for installation entry control or physical access to facilities or buildings.

C. The Contractor shall safeguard CAC and ID Badges furnished to them. Contractor employees shall not share CAC or ID Badges. Personnel may be challenged and removed from the work area or denied access to the installation if the CAC/ID Badge is not worn.

D. In the event that a Contractor employee damages or loses his or her CAC and/or ID Badge, the Contractor shall report the lost or damaged CAC within one (1) working hour of damage or loss to the KO or designee who will arrange for a replacement.

E. The Contractor’s PM shall return all Government-Provided CAC and ID Badges to the TPOC either within 12 hours of the completion of the contract or upon termination of an individual’s employment, whichever comes first. Contractor personnel failing to return their DoD CAC or ID Badge are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701. The Contractor’s PM is accountable for retrieving the CAC and ID Badges within 12 hours of an employee’s termination or resignation.

1.3.4. FLIGHT LINE AND RESTRICTED AREA PASSES

A. Contractor personnel requiring access to a flight line at shall have the appropriate screening and/or security clearance and shall complete the required training.

B. Contractor personnel requiring routine access to restricted areas shall wear special badges authorizing access to those areas. Contractor personnel shall not enter restricted or controlled areas or facilities unless specifically authorized in the performance of their duties.

1.4. OTHER SECURITY REQUIREMENTS

A. The Contractor or any representative of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to installation requirements.

B. The Contractor shall ensure the physical security of all Government property to assure that any accountable property or information in this contract is secured and protected against theft, sabotage, and other acts constituting illegal destruction. The Contractor and its personnel shall comply with the security-related regulatory guidance identified in Section C-6 of this PWS. The Contractor’s PM shall report any security violations to the KO or designee within one (1) hour of discovery. Contractor personnel shall not enter an installation possessing alcohol, drugs, or firearms.

1.4.1. FACILITY SECURITY

A. The Contractor shall control access by locking and unlocking the areas or facilities provided for the Contractor’s use in the performance of the contract requirements. The Contractor shall lock all doors and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any business day. The Contractor shall lock all external and personnel doors when not in use.

B. The Contractor shall establish and maintain a Key and Lock Control Program IAW the DLA Physical Security Manual. (See CDRL A005). The Contractor shall:

1. Perform key inventories. The Contractor shall perform an inventory jointly with the Government on the last day of transition and again on the first day of full performance.

2. Perform a semi-annual inventory of all assigned keys or more often if discrepancies are identified by the Government.

3. Report any deviations from the rules or lost keys to the KO or designee within one (1) hour of discovery of occurrence and submit a detailed written report by COB the same day. The Contractor shall not duplicate keys or allow their use by unauthorized Contractor or Government personnel.

4. Reimburse the Government for all costs associated with replacing locks or re-keying and replacement keys.

1.5. REGULATIONS, DIRECTIVES, AND INSTRUCTIONS COMPLIANCE

A. The Contractor shall become familiar and comply with all publications identified in Section C-6. The PWS contains specific instructions regarding methods and procedures applicable to the services required under this contract shall take precedence over those stated the references in C-6 in cases of conflict, ambiguity, or both. Periodically, new publications will be introduced by the Government to cover changes in existing requirements. The Contractor shall ensure that this new information is passed on to the Contractor’s employees to ensure tasks performed comply with the publication.

1.6. TRANSITION

A. The Contractor shall participate in a period of transition for a period not to exceed 120 calendar days. The incumbent Contractor will continue to perform the work until the last day of transition. The Contractor shall assign a Transition Lead to manage the transition activities IAW the Transition Plan submitted with the Technical Proposal. The Contractor shall:

1. Update and execute the Transition Plan of Action and Milestones (POAM) submitted with the Technical Proposal NLT five (5) business days after contract award. (See CDRL A006). The Contractor’s PM shall monitor the POAM tasks and dates and immediately report to the KO or designee any problems that negatively impact the dates proposed.

2. Submit the contact information for the Transition Lead and the Contractor’s representative at each site to oversee transition activities. The Contractor shall provide a representative, preferably the proposed Site Manager, at each site to perform transition activities and be onsite for the duration of transition.

3. Participate in a weekly conference call with the KO or designee.

4. Prepare and submit a Weekly Transition Status Report by COB each Friday during transition. (See CDRL A007) B. The Contractor shall maximize the efforts to purchase demand supported 3PL HM from the incumbent Contractor. The KO or designee will provide a listing of the available inventory on hand; however, negotiation of agreements to purchase shall be between the successor and predecessor contractors. Any agreement(s) to purchase the predecessor’s 3PL HM shall be completed NLT 30 days prior to the start of full performance. The Contractor is responsible for physically accounting for all HM procured from the incumbent Contractor to ensure availability. If the successor Contractor purchases any of this available HM at a lower price, the lower price shall be charged for any future issues under this contract. The Contractor shall provide a list of the HM purchased to the KO or designee indicating the prices that are paid NLT the start date of full performance. (See CDRL A008) C. The Contractor shall be prepared to begin placing procurement orders for HM with long lead time delivery dates NLT 60 days prior to the start of full performance to avoid gaps in customer support. In addition, the KO or designee will provide a listing of any HM ordered by the predecessor, but not received by the end of Transition for establishing an agreement with the predecessor Contractor to purchase or cancel.

D. Prior to completion of the transition period, the KO or designee will assess the Contractor’s ability to perform the contract requirements and ensure the Contractor has completed all transition tasks and is prepared to begin full performance. If the Contractor fails to successfully complete all tasks required under Transition, the KO reserves the right to extend Transition until all tasks are completed.

2. DEFINITIONS AND ACRONYMS

2.1. GENERAL DEFINITIONS AND ACRONYMS

A. General definitions for terms and acronyms found throughout this document are located in TE 2.1 Definitions and Acronyms.

3. GOVERNMENT-PROVIDED FACILITIES, EQUIPMENT, TRAINING, AND SERVICES

3.1. GOVERNMENT CONTRACT PROPERTY

A. The Government will provide the existing conforming storage facilities and maintenance and repair of those facilities at no cost to the Contractor unless repairs are otherwise caused by the Contractor’s negligence All of the facilities and equipment provided to the Contractor to perform the requirements in the contract shall be treated as Government-Provided and managed IAW DoDI 4161.02, Accountability and Management of Government Contract Property, DoDI 5000.64 Accountability and Management of DoD Equipment and Other Accountable Property, the Federal Acquisition Regulation (FAR) and the Defense Federal Acquisition Regulations (DFARS) as required in Section I Contract Clauses.

B. The Contractor shall not use Government facilities or other Government property for personal or other business not related to this contract. Any off-site space and equipment used by the Contractor shall be at the Contractor’s expense.

C. The Contractor’s use of any of the available property or services offered in carrying out the requirement of this contract does not relieve the Contractor of the responsibility for providing resources and material necessary to perform the contract requirements. The Contractor is responsible for the appropriate use, maintenance, and care of available property IAW the contract requirements.

D. The Contractor shall conduct a facilities assessment during Transition to document the conditions of the facilities and identify any environmental degradation that includes, but is not limited to, damages to doors and racks, damages from leaking containers or spills, damages to equipment. If the Contractor desires to take photographs, a request shall be submitted to the KO or designee 10 business days prior to the planned walk-through of the facilities. (See CDRL A009) E. The Government will provide a list of Government-Provided equipment during Transition. The Contractor shall physically inventory each piece of equipment and confirm the description, quantities and any serial numbers on the list. Office furniture will not be inventoried. Once confirmed, the Contractor shall update the listing, validate with the KO or designee, sign the list as having accounted for the equipment, and provide to the KO or designee. (See CDRL A010).

F. The Contractor shall conduct an inventory of all Government-Provided Equipment at the beginning of each option year and provide the inventory to the KO or designee.

3.2. GOVERNMENT-PROVIDED SERVICES

A. The Government will provide standard building utilities such as HVAC, electricity, and water; building repair and maintenance; copiers, telephone equipment and access to Government lines for services; trash removal from Government-Provided dumpsters; and maintenance and repair of Government-Provided MHE.

B. The Government is not obligated to provide laboratory testing for Contractor-Owned HM unless approved by the KO or designee. Approval to use the Government-Provider laboratory testing may be granted for HM identified in TE 5.9, TE 5.10, or TE 5.11 Never Out List up to the Authorized Government quantities and certain NSN/LSNs that require testing before the material can be receipted and issued to the artisans. The KO or designee may approve laboratory testing for some 3PL HM when there is adequate demand or an emergent requirement for the material. (See CDRL A011).

3.3. INFORMATION TECHNOLOGY ASSETS AND GOVERNMENT DATA SYSTEMS

A. The Government will provide IT hardware and software, access to the network, and printers required to perform the requirements in the PWS. Government provided IT assets will not be used to conduct personal business nor maintain data of a personal nature.

B. All Government business shall be conducted using Government Data Systems (GDS) and Government Equipment such as IT hardware/software, LAN connectivity, internet access, and facsimile (fax) capability.

C. Access to all DoD information systems shall be based on a demonstrated need-to-know and granted IAW applicable laws and DoD 5200.2-R (reference (n)) for background investigations, special access and IT position designations and requirements. An appropriate security clearance and non-disclosure agreement are also required for access to classified information in accordance with DoD 5200.1-R (reference (o)). Authorized users who are contractors shall always have their affiliation displayed as part of their e-mail addresses.

D. All Contractor employees requiring access to the Government network and GDSs must complete CyberAwareness Challenge and Personally Identifiable Information (PII) training before submitting the DD Form 2875 Systems Access Request (SAR). Training can be completed at https://securityawareness.usalearning.gov/. The Contractor shall submit the training completion certificates with the DD Form 2875.

E. All Contractor employees who perform data entry and query functions on this contract shall be capable of acquiring an IT Level II eligibility. IT Level II requires a favorable National Agency Check with Local Check and Credit Check (NACLC). (See C-1.3.2 Security – Personnel Clearance).

F. The Contractor shall use Government-Provided Government Data Systems (GDS) in the performance of the contract requirements. Training to use these GDSs shall be completed NLT the first day of full contract performance. Government Data Systems (GDS) used in the performance of this contract include, but are not limited to:

1. Hazardous Materials Management System (HMMS) – is a web-based automated data management system used at the FRCs to monitor and prove compliance with all Federal, State, and local regulations and statutes for managing and tracking HM and HW. HMMS is the Program of Record (POR) for all new material, inventory management, transfers of HM, and waste disposal. The Contractor shall register for access to the Sphera Customer Network at https://scn.spherasolutions.com/client/login.aspx for submitting trouble tickets and obtaining other information regarding HMMS.

2. Enterprise Environmental, Safety, and Occupational Health Management Information System (EESOH-MIS) – is a web-based automated data management system used at the Air Force Logistics Complexes.

3. Hazardous Materials Information Resource System (HMIRS)-H2 – is a DoD automated system developed and maintained by the DLA. HMIRS is the enterprise program of record and repository for Safety Data Sheets (SDS) IAW DoDI 6050.05 DoD Hazard Communications Program and FED-Standard 313, Material Safety Data, Transportation Data and Disposal Data for Hazardous Materials Furnished to Government Activities. Access to HMIRS-H2 is obtained by submitting a request using the instructions in TE 1.5 External Account Management and Provisioning System (AMPS) Instructions. Training videos can be accessed by registering for access to the Sphera Customer Network at https://scn.spherasolutions.com/client/login.aspx.

4. WEB Federal Logistics Information System (WEBFLIS) – provides read only access to cataloging and supplier information on more than 15 million active and inactive supply items used by the US Government and NATO allies. WEBFLIS Training Webinars are conducted periodically through the Defense Collaboration Services (DCO). Schedules and instructions for participation are available on the WEBFLIS homepage https://fp.logisticsinformationservice.dla.mil/webflis.login.

5. 4. Shelf-Life Extension System (SLES) – a system that supports the extension of shelf-life material managed by a DoD Material Manager. There are two parts to SLES – Material Quality Control Storage Standards (MQCSS) that provides the visual inspection and laboratory testing criteria necessary to extend material and the Quality Status Listing (QSL) provides the results of material that has been laboratory tested and has either passed or failed testing. Access to SLES is requested through the Account Management and Provisioning System (AMPS) using

6. https://www.shelflife.dla.mil/.

7. Access to the applications below can be obtained by submitting a Systems Access Request (SAR) for each application at https://www.transactionservices.dla.mil/daashome/homepage.asp

a) WEB Supply Discrepancy Reporting (WEBSDR) – a web-based access-controlled Supply Discrepancy Reporting system that allows the input of shipping and packaging SDRs on line and provides an effective means to report, resolve, and measure discrepancies for material managed by NSN.

b) WEB Visual Logistics Information Processing System (WEBVLIPS) – a web-based access-controlled query system that is used to track requisitions from their release into the DoD pipeline until the material is received by the customer.

c) WEB Requisitioning (WEBREQ) – Allows a user with WEB access to submit requisitions and receive status transactions; requisitions can be submitted interactively from the Web or input via ASCII File.

4. CONTRACTOR-PROVIDED MATERIAL SUPPORT, SERVICES, EQUIPMENT, TRAINING

4.1. CONTRACTOR-PROVIDED MATERIAL SUPPORT AND OPERATING SUPPLIES

A. Except for items identified as Government-Provided, the Contractor shall provide all materials and supplies to perform the requirements of this contract. The KO or designee may inspect Contractor-Provided items for adequacy and compliance with contract requirements. Items determined inadequate or unsafe shall be removed or replaced by the Contractor at no cost to the Government.

B. The Contractor shall be responsible for providing all material to perform the work requirements of the contract except as otherwise specified.

C. The Contractor shall use GSA Advantage to procure operating supplies, unless better prices can be obtained from other commercial sources. The Contractor shall make every effort to consolidate purchases for like operating supplies used by all three sites (i.e., HMIEMA barcode labels).

D. The Contractor shall obtain written acceptance from the COR before procuring operating supplies and equipment. Operating supplies and equipment are for the sole use on this contract and shall not be procured for customer use. (See CDRL A012 Request for Operating Supplies). The Contractor shall invoice for ODCs NLT 45 calendar days from the date the cost was incurred or the invoice was received. The Contractor shall prepare and submit CDRL A013 (e.g., Operating Supplies, Equipment, Freight) along with copies of supporting documentation (i.e., invoices) with the invoice in WAWF.

E. Approved equipment purchases, freight, cylinder, or bulk gas tank rentals, testing and certification, outbound shipping, HM permits, and fees shall be charged to the designated CLIN in Section B.

4.1.1. CONTRACTOR-PROVIDED SERVICES

A. Except where identified in Section C-3 Government-Provided Services, the Contractor shall provide all other services required to perform the requirements in this contract.

4.1.2. CONTRACTOR-PROVIDED EQUIPMENT

A. The Contractor shall provide all delivery vehicles necessary for the performance of this contract. The Contractor shall ensure that all vehicles used in this contract are operated in a proper manner, and that the interior and exterior are always properly maintained. The Contractor shall ensure that all vehicles have adequate insurance and provide for general and routine vehicle maintenance (e.g., tune-ups, oil changes, brake adjustments, etc.) necessary to maintain satisfactory operation and performance. The company name shall be displayed on each of the Contractor’s vehicles in a manner and size that is clearly visible. All drivers/users of these vehicles shall be properly licensed. Employees delivering HM shall have the appropriate CDL with HM endorsement and shall have completed Transportation of HM training.

B. The Contractor shall be responsible for purchasing equipment and supplies necessary to accomplish dispensing processes that includes, but is not limited to, dispensing tools, containers, bottles, spill kits, spill pallets, ventilation equipment, and PPE. All equipment and materials shall comply with the applicable environmental and safety standards.

4.1.3. CONTRACTOR-PROVIDED TRAINING

A. The Contractor shall provide the training identified in TE 4.1 Contractor-Provided Training and any other training not identified as Government-Provided, but may be required for Contractor personnel to comply with the contract requirements and Federal, State, and local environmental, safety, and transportation regulations. All employees shall have completed training NLT the first day of full contract performance. Previous training from another source will not be accepted by the Government as having met the training requirements of this contract. In addition to the training identified in TE 4.1 Contractor-Provided Training, all Contractor employees shall be provided basic supply, warehousing, and HM management, storage, and handling training.

B. The Contractor shall:

1. Be responsible for all costs associated with training.

2. Maintain copies of training records, designation letters, and training certificates for the duration of the contract and provide to the KO or designee upon request.

3. Review all training requirements quarterly to ensure Contractor personnel are current with training.

4. When group training is provided such as safety training, provide a roster of all attendees that includes the name of course or topic, name and signature of employee, source of the training, description of the training provided and the date the employee successfully completed the training. The Contractor shall provide to the KO or designee NLT five (5) business days upon completion of the training.

C. The Contractor shall establish and execute a training and information program for all new employees and continual training for all other employees.

5. SPECIFIC TASKS

5.1. PROGRAM MANAGEMENT

A. The Contractor’s Program Manager (PM) shall manage the total work effort associated with the services required herein to meet the performance objectives and standards. Such management includes, but is not limited to planning, scheduling, coordination, and interface with the Government, cost accounting, report preparation, establishing and maintaining plans, and quality management.

B. The PM shall be available to the KO or designee during the Government’s regular business hours and shall respond to any communications within one (1) hour of notification.

C. The PM shall meet the qualifications and experience requirements in TE 1.3 Key Personnel before beginning work on the contract. The PM shall be responsible for the integration and coordination of all activities needed to execute the contract; identifying and applying resources required to meet scheduled requirements; assigning responsibilities for tasks and actions required by the contract; communicating appropriate information to affected program elements in a timely manner. The PM shall travel to each of the sites at least quarterly (one site per month) to verify positive contract performance. The PM shall be responsible and accountable for the following requirements that include but are not limited to:

1. Continuously seeking opportunities to improve through process management and innovation to achieve best value logistics solutions.

2. Assessing problem areas, developing, and executing effective corrective actions plans.

3. Implementing agile processes and balancing priorities and risks, increasing efficiencies in all areas of performance.

4. Successfully executing the Contractor’s Transition Plan to Full Operating Capability.

5. Managing personnel recruiting programs, interviewing, and hiring. The Contractor shall take advantage of using Job Fairs, Military Transition Offices, local employment offices, and any resources available to recruit candidates for positions.

6. Compliance with all contract clause requirements, reporting requirements, and Federal, State, and local regulations, directives, and instructions.

7. Managing contract costs and identifying key factors affecting costs that includes, but is not limited to, continual monitoring of HM prices, documenting cause for increases and providing rationale why cost savings cannot be realized, documenting best practices that resulted in cost under-runs, and reporting during a PMR.

8. Managing employee training development and execution of training and cross-training programs.

9. Developing, executing, and compliance with a robust Quality Management System Program.

10. Executing effective demand analysis and inventory leveling that consistently meets the APLs and continuously satisfies the customer’s requirements.

11. Executing procurement practices that consistently meet the APLs.

12. Seeking opportunities to improve HM supply availability

13. Fostering a cost-conscious and process-oriented culture to ensure efficient, effective, and reliable operations.

14. Creating and refining business processes emphasizing end to end supply chain management and cradle to grave management of HM to include HW. The PM shall develop and submit Site Specific Standard Operating Procedures. (See CDRL A014).

15. Maintaining a positive inventory posture and the accuracy of the inventory, systems data integrity, proper warehousing processes and procedures, and a robust shelf-life management program.

16. Effective development and timely submission and revisions of required plans and execution of those plans. The PM shall be responsible for the content and accuracy of the plans.

17. Effective development and timely submission of required contract deliverables. The PM shall be responsible for the content and accuracy of all reports.

18. Execution and compliance with all Safety and Environmental Compliance Programs.

19. Conducting a visit to each site at least quarterly and preparing and submitting a Trip Report to the KO or designee. (See CDRL A015)

20. Preparing and submitting a Monthly Status Report (MSR) reflecting the month’s workload performance, APLs compliance, personnel, situations affecting cost control, and monthly and future events. (See CDRL A017)

21. Participating in quarterly Performance Management Reviews (PMR) and face-to-face meetings with the Government.

5.1.1. KEY PERSONNEL TRAVEL

A. Contractor Key Personnel may be required to travel in support of this contract. All travel by Contractor employees shall be approved by the KO or designee and be IAW Federal Acquisition Regulation (FAR) Part 31.205-46 and the Joint Travel Regulations (JTR). The PM shall submit travel requests within a minimum of 30 days prior to the travel commencement date. (See CDRL A016).

B. Upon return from travel paid by the Government, the Contractor shall submit a detailed trip report within five (5) business days of completion describing the objectives and outcomes from the trip. (See CDRL A015).

5.1.2. COST CONTROL BUSINESS PRACTICES

A. The Contractor’s cost control business practices shall be effective in forecasting, managing, and controlling contract costs within the estimates determined in Section B of the contract. The Contractor shall make a good faith effort to meet the Government’s needs within the estimated costs.

B. The Contractor’s PM shall:

1. Consistently update forecasts according to any changes that includes, but are not limited to, increased or decreased sales of HM, accelerated or reduced weapons systems production schedules, instability of product markets affecting prices for HM procured on the open market manufacturer’s material availability, and material availability through the Federal Supply System (FSS).

2. Continuously improve demand projections to enhance material availability, buying power and pinpointing improvement opportunities.

3. Develop and implement standardized procurement processes that result in consistent prices for same HM used by all sites.

4. Report any cost growth to the KO or designee, addressing the root cause(s) and proposed solutions.

5. Immediately report to the KO or designee any changes to requirements, production schedules, new customer requirements that may affect the cost estimates in Section B of the contract – increased high dollar products; volatility in the market; changes to the market, and changes in procurement strategy.

6. Report any innovations implemented that are projected to result in cost savings.

7. Confirm invoices and required supporting documentation and information are current, accurate, and complete before submission.

8. Obtain approval from the KO or designee before using overnight or priority modes of shipment for…