Draft Performance Work Statement (PWS)-Annex A.pdf

Performance Work Statement (PWS)- Annex A

Base Operations- Fire Prevention &

Protection Systems Maintenance & Repairs Service Contract

Annex A (Overarching Base Operations PWS) to OPORD 18-011: IMCOM Enterprise Base Operations (BASOPS) Performance Work Statement (PWS)

Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 Federal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR/ACOR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.1.13 Warranties…………………………………………………………….…………9

2.1.14 Monthly Invoices……………...…………………………………………………9

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.6.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

4.3 Additional Performance Requirements……………………………………………..…..19

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

7.3 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

Introduction. This is a non-personal services contract to provide Maintenance Services to the Fire Protection Systems, in Fort Buchanan, Puerto Rico. The Government shall not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

Background. Fort Buchanan currently has a fire protection systems maintenance contract that started in September 15, 2020 and is active until September 14, 2025 with a 6-month extension, until March 2026. Fort Buchanan is a U.S. Army Reserve installation in Puerto Rico located in the Municipality of Guaynabo, within the San Juan metropolitan area and consists of approximately 756 acres and 98 buildings. The population base consists of approximately 130,000 military, Government civilian, and Contactor personnel, as well as resident family members. It serves under direct control of the Installation Management Command, Atlantic Region. Its mission is to synchronize, integrate, and deliver installation services and facilities in support of Senior Commanders to enable a ready and resilient Army.

Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The contractor shall provide Fire Prevention & Protection Systems Maintenance, Inspection, Testing and Repairs by Replacement Services to Ft. Buchanan, Puerto Rico. The requirement is for Fire Alarm & Detection System, including Mass Notification. Fire Suppression System, including Fire Suppression Risers, Sprinkler Systems, fire kitchen hood suppression systems, Fire Pump Rooms, Clean Agent Systems (CO2, NOVEC and FM-200) and exit signs.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Fort Buchanan fire protection systems and their component needs, emphasizing innovation and commercial best practices. Basics services include maintain, inspect, repair by replace and services calls.

1.3 Climatic Conditions. The average annual rainfall is 88 inches; with the wettest months being April- October. The average annual maximum and minimum temperatures are approximately 74- and 87-degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 71 degrees in the month of March to a high of 88 degrees in the month of August. Summer temperatures often reach 90 degrees Fahrenheit, while sub-freezing weather is not common during the winter months.

1.4 Facility Access. The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. The Contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets.

Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government.

The COR/ACOR will decide on the method of restoration for trees or whether damaged trees will be removed.

1.8 Dust Suppression. The Contractor shall perform dust suppression as directed by the COR/ACOR.

2.0 Requirements.

2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area

(FA).

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (POP). The POP consists of One (1) base period, and Four (4) Option periods. The POP is as follows:

Base Period 15 Mar 2026 to 14 Mar 2027 Option Period I 15 Mar 2027 to 14 Mar 2028 Option Period II 15 Mar 2028 to 14 Mar 2029 Option Period III 15 Mar 2029 to 14 Mar 2030 Option Period IV 15 Mar 2030 to 14 Mar 2031

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at US Army Garrison Fort Buchanan, at the locations listed in Technical Exhibit

(TE) 8.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 –

1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

ROUTINE REPAIR/REPLACEMENT WORK: Contractor is responsible to performed repairs and replacement work during regular duty hours without interrupting Fort Buchanan community hours of operations. If contractor identified that work might impact Fort Buchanan hours of operations, contractor shall be responsible to provide a written explanation of the situation and the recommended hours to perform work for Government consideration and approval at least 1 week prior to proposed date of execution.

Contractor shall not perform at any time any work outside normal duty hours until properly approved by the Government in writing.

The following exceptions applies:

a) Federal holidays

b) Closure of Government facility due to;

1) Local or national emergencies

2) Administrative closings- shall be provided officially in writing by the Contracting Officer. Example: Executive Order issued to honor Former President George Bush on Dec 5, 2018.

The Contractor shall have available the appropriate workforce to perform timely preventive maintenance uninterrupted during normal duty hours. Contractor shall submit a schedule plan and comply with the required services as defined within the PWS unless an exemption applies.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103). When an work exception to the rule is required, works may be required to be performed during weekend’s timeframe, unless otherwise required by the government. The Contractor must always maintain an adequate work force for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Work outside regular working hours will require prior approval from the Contracting Officer. A written request shall be provided to the Contracting Officer for approval, 14 calendar days prior to commencement.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

Juneteenth

2.1.4.1 The Contractor shall provide personnel support within the next working day of notification as required, to support the Directorate of Public Works (DPW) mission. In case of requiring to performance services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Contract Manager shall be available during normal hours of operation to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.3 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within 2 hours. The Contractor shall resume operations with KO approval.

2.1.5 Travel/Temporary Duty. Not Applicable.

2.1.6 Emergency Services.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Contract Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.)

Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.1.7.4 Data Rights. The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

2.1.8 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) fifteen (15) business days after award. The Contractor shall provide and maintain a QCP that is acceptable to the KO.

Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.10 Subcontract Management. Any subcontractor requires to be certified for the task/system to be worked. A submittal with credentials and background experience shall be provided and accepted by the government. All tests shall be supervised by main contractor.

2.1.11 Contractor Employees.

2.1.11.1 Key Personnel.

2.1.11.1.1 The Contractor shall provide a Contract Manager who is responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Contract Manager shall be provided by the Contractor to the KO. In case the Contract Manager is unavailable, an alternate shall be provided. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. Contractor personnel performing work under this contract shall have and maintain an accepted background check at time of the contract start date and for the life of the contract. The Contract Manager and any individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The contract manager shall be the person providing all required electronic deliverables repairs, work orders, schedules, services, tables and all documentation related to the contract. For emergency situations during non-duty hours the contract manager may receive an email or text of the situation by the COR or alternate and shall coordinate to be attended NLT 90 minutes of the next working day.

2.1.11.1.2 The Contractor shall develop, maintain, and provide to the COR an updated roster which shall include names and positions of all Contractor personnel. The Contractor shall submit initial roster to the COR within ten (10) calendar days after commencement of base period of performance.

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.1.11.1.4 Qualification Standards. The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

2.1.11.1.5 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.6.1 Smoking The Contractor shall comply with AR 600-63, Army Health Promotion which prohibits smoking in all federal workplaces. The COR, however, shall establish designated outside smoking areas. Smoking areas shall be at least 50 feet away from occupied public spaces.

2.1.11.6.2 Medical Marihuana- Cannabis: Federal Government prohibits the use of any illegal drugs at Fort Buchanan including medical marihuana. Contractor is responsible to instruct employees to avoid any used or distribution on Fort Buchanan premises.

Contractor will be responsible. If any employee is practicing this action, they will be prosecuted as required by the applicable Federal laws at Fort Buchanan.

2.1.11.1.7 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.11.1.8 Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 2 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.1.13 Warranties. The Contractor shall warrantee all parts and material associated with work the Contractor has performed or authorized to be performed for a minimum period of a one year starting the day the work and materials are accepted by the COR.

2.1.13.1 Warranty Records: The Contractor shall develop and maintain records on all parts and equipment containing warranties that are purchased, and utilized under this contract. Records shall identify the item, nature, and expiration date of the warranty, and the name and location of the firm to be contacted regarding warranty entitlements. The Contractor shall provide a copy of these warranties to the COR and records shall be made available to the COR upon request.

2.1.14 The Contractor shall submit monthly invoices for reimbursement citing the appropriate CLIN. Copies of receipts shall be attached to the invoice to support charges.

Original receipts shall be maintained by the Contractor and made available to Government auditors upon request. Actual ODC expenses shall be submitted within five

(5) working days after the material is finished.

2.2 Work Management. Applicable only for CLS 411.

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). N/A

2.3 As-Builts and Geospatial Information System (GIS). N/A

2.4 Historic Property or Archaeological Site. N/A

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within 15 working days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building 504. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

a. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

b. Approved access are provided annually. Once the Contracting Officer execute the Option Period a new DD Form 369 is required to renew the access for another year. Any background that comes with remarks needs to be address by the correspondent employee and resubmit for clearance. Failure to pass background check will deny access to Fort Buchanan automatically. Waivers are not allowed under this section.

The latest version DD Form 369 for each personnel shall be submitted to the Contracting Officer in order to obtain a temporary pass/access NLT 10 days after contract award.

This pass is valid for the duration of project.

All non-us garrison ID card applicants will provide a valid and original form of id (state driver’s license, passport, and so forth, which complies with public law 109-13 (the real id act of 2005)). This is to prove identity (for enrollment into the id database if available) and issue a visitor pass or card. Security personnel processing an applicant will screen documents for evidence of tampering, counterfeiting, or other alteration.

A check of records through the national crime information center (NCIC) interstate identification index (iii) is the army minimum baseline background check for entrance onto army installations for non-CAC holders to include entrance of visitors. The FBI permits the use of NCIC iii for vetting visitors to ensure the security of military installations.

Procedures: the NCIC-iii and “persons” files checks are accomplished by using the “QWI” inquiry under the purpose code c. the QWI is an NCIC inquiry message which provides the authorized user with the capability to access both the NCIC-iii (for criminal history) and NCIC persons files simultaneously with one inquiry. the NCIC persons files includes wanted persons, known or appropriately suspected terrorist (KST) list, missing person file, foreign fugitive, wanted person, gang, protection order, immigration violator, identity theft, supervised release, violent person, protective interest files and the national sex offender registry. This requirement applies to all unaffiliated personnel (visitors) not in possession of one of the ID cards real id: contractor personnel shall possess a valid real ID (ex. PR driver license with the star) to request access at fort Buchanan. This is mandatory after October 1, 2020. Contractor is responsible to ensure all employees driving or requesting access at fort Buchanan possess a valid real ID.”

2.5.1.5 Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period.

The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.

2.5.2 Security Training.

2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training module provided within the Army OneSource website: http://myarmyonesource.com/default.aspx (Please search the tab -featured programs, Links and Tools).

2.5.2.2 For Contracts that Require OPSEC Training. All new contractor employees will complete Level I OPSEC Training within 30 calendar days of their reporting for duty.

Additionally, all contractor employees must complete annual OPSEC awareness training.

The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC awareness training is available at the following websites:

http://myarmyonesource.com/default.aspx https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum. (Provision 7)

2.5.2.3 All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 05 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: http://jko.jten.mil.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within fifteen (15) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required.

2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated subcontractors are certified or licensed in the specific areas required by the State of Puerto Rico. The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.3.1 Applicable Pollution Prevention Publications and Standards:

• USDA-Designated Bio based Products

• Environmentally Preferable Products

• EPEAT-Registered Products

• Water Sense or Other Water Efficient Products

• Non or Lower Ozone Depleting Substances (SNAP)

2.5.5.3.2 Chemical Products Approval. The Contractor shall submit a list of all chemical product Safety Data Sheets (SDS) to be used in conjunction with this requirement (if any), to the COR, for approval by the DPW Environmental Division. Product SDS’s shall be submitted within 10 calendar days of contract award and prior to use of new product replacements. Contractor is responsible to obtain the proper approval from the Government before using any chemical product at Fort Buchanan.

2.5.5.3.3 Storm Protection. Should warnings of winds of gale force or stronger be issued, the Contractor shall take every practicable precaution to minimize dangers to persons, to the work, and to adjacent property. These precautions shall include removing all loose materials, tools, and/or equipment from exposed locations, and removing or securing other temporary work.

2.5.5.3.4 Special Permits. The Contractor shall notify Fire Department daily in the event “hot work” is to be performed. A DA Form 5383-R (Hot Work Permit) authorizes open flame, welding operations, grinding or other hazardous potential fire actions. Contractor shall furnish his own portable fire extinguishers as required minimum weight 10 lbs.) to comply with the Fire Department instructions.

Fire/Ambulance Service Emergency number: (787) 707-5911 / 4911

2.5.5.4 Spill Plan. The Contractor shall notify the COR/ACOR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification. The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.6 Contingency Plans.

2.5.6.1 General. The Contractor shall establish, maintain, and implement contingency plans for mobilization, disaster, and labor dispute contingencies. The plans shall assume no Government support to the Contractor workforce. The Contractor shall, within thirty

(30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for approval.

2.5.6.2 Mobilization Contingency Plan. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment or sudden build-up of military forces. The Contractor shall submit a Mobilization Contingency Plan within (30) days of contract award.

2.5.6.3 Disaster Contingency Plan. This plan shall establish procedures, identify personnel, document essential PWS disaster services and identify the means of maintaining essential PWS services during disasters. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. The Contractor shall submit a Disaster Contingency Plan within thirty (30) days of contract award.

2.5.6.4 Dispute Contingency Plan. N/A

2.5.6.5 Plan Updates. The Contractor shall update these plans as changes occur and shall submit a copy of the proposed plan to the KO for approval at least thirty (30) days prior to the proposed effective date of the updated plan.

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. Applicable only for CLS 411.

2.6.1 Project Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition. The Contractor shall furnish all labor, materials, and equipment to perform the repair work including cultivating and applying seed, sprigging, or placing sod. The Contractor shall maintain all turf repair work to ensure successful growth.

3.1.1.1.2 Damage Report. The Contractor shall submit a monthly damage report to the COR/ACOR that annotates the damage, corrective action, and date corrected.

3.2 Transition (Phase In/Phase Out). N/A

3.2 Contractor Manpower Reporting Application (CMRA)- See PART 36 of PWS Annex H

Attachment #1.

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Incentive (Positive and/or

Negative) # 1.

Contractor shall ensure all work accomplished meets all maintenance and repair standards listed in Attachment #1 Fac Maint Verical and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in Section 7, Related Documents.

The Contractor shall provide services IAW Annex H- Attachment #1, Part 29.

2% Deviation from performance Standard;

% calculated by dividing the number of defects by the number of observations.

Random Sampling and Customer Complaints;

Inspections and complaint validations performed by the COR/ACOR.

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR System;

Contractor shall re-perform the service.

# 2.

The Contract Manager may be contacted after normal duty hours to serve as the central point of contact for Contractor coordination only. No works are required after duty hours.

The Contractor shall provide a central point of contact IAW Annex H- Attachment #1, para. 29.1.1.3.2

Zero Deviation from performance standard

100% daily and verification/confirmation by the COR/ACOR.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

#3.

The Contractor shall develop and maintain a Quality Control Plan approved by the KO.

The Contractor shall provide a

QCP IAW

Annex A, PWS para, 4.2.

Zero Deviation from performance standard.

Review and acceptance by the by the KO on submission of QCP and each revised QCP.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

# 4.

The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW Annex A, PWS para. 2.1.11.1.6.

Zero Deviation from standard.

The COR/ACOR will review 100% of Contractor reported occurrences of Contractor employee misconduct, including but not limited to violations of any provision indicated at 41 U.S.C. 423, and/or security violation to ensure the offending employee is removed from the job site.

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential equitable adjustment by the Contracting Officer.

#5.

Damages caused by Contractor employees shall be repaired at no cost to the Government.

The Contractor shall notify the

COR/ACOR

and return the damaged area to its previous condition IAW Annex A- PWS para. 7.1.1.41

Zero Deviation from standard

COR/ACOR will review 100% of damage reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative.

#6.

The Contractor will ensure that the licenses or certificates and training of Contractor personnel are kept current. Copies of these licenses or certifications will be provided to the

COR/ACOR.

The Contractor shall perform IAW Annex H- Attachment #1, para. 29.1.1.0

Zero Deviation from performance standard (Risk assessed high risk)

100 Percent Inspection of copies of these licenses or certifications

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

#7 Contractor shall provide services IAW established standards, principles and ethics of the profession and applicable professional specialty organizations, applicable DoD, Army specific regulations, NFPA’s, directives, and policies, procedures, and related job descriptions.

Compliance with standards, manufacturer’s specifications and contract procedures.

Contractor shall provide copy of all technician certifications.

Monitor performance to include documentation of inspection, testing, maintenance, replacement or repairs provided.

Contractor shall perform IAW Annex H- Attachment #1 para. 29.1.1.0.1

100% of the time the contractor and contract service technicians shall comply with standards, rules and procedures.

Validated customer complaint received by COR. Random inspection conducted by the COR.

Contractor reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

#8 Qualified personnel to conduct inspecting, testing, repairs and maintenance of all fire alarm systems, sprinkler systems, mass, clean agents and pumps;

possess current Department of Motor Vehicles driver’s license.

All Technicians are qualified for each specific system and all installed brands and shall possess a current driver’s license. The Contractor shall perform IAW Annex A- PWS para. 2.5.1.2

100% of all systems Technicians will require to be qualified in the respective areas of expertise and possess a valid driver’s license.

Validated Customer complaint received by COR. Random inspection conducted by DES.

Certifications.

Non-conforming services will result in Non- Conforming Reports issued and a potential narrative

#9 Contractor shall provide a Fire Alarm technician personnel different from the fire suppression technician, to conduct inspection, testing, repairs and maintenance of all systems 5 days per wk; 8 hrs per day. For mass notification, fire pump and clean agent, personnel providing services will be required specialized certification.

Adequate staffing available to provide fire protection program coverage as required per codes.

Contractor shall perform IAW Annex H- Attachment #1, para. 29.1.1.2

100% compliance Contractor shall provide technicians to provide maintenance/ repair program coverage days per wk;

8 hrs per day.

Validated Customer Complaint received by COR. Random inspection conducted by the COR.

Contractor reports.

Certifications.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

#10 Contractor POC communications, i.e.

(cellular phones) shall be conducted at all times.

Monitor alarm technician(s) with pertinent entries in dispatch log.

Use Fire department radios during work for direct communication with the fire department.

Annex H- Attachment #1, para. 4.3.12

98% coverage of calls service lines.

Validated Customer Complaint received by COR. Random inspection conducted by the COR.

Service calls.

Non-conforming services will result in Non- Conforming Reports issued and a potential negative CPARS narrative

#11 The Contractor performs initial system check or inspection.

Prior provide any routine service, the contractor verifies systems operation to determine and provide cost estimates for needed corrective actions, perform initial systems tests and perform initial corrective repairs as needed and as approved. Initial system check shall be conducted within 90 days of Notice to Proceed. IAW Annex H- Attachment #1, para. 29.1.1.1

Contractor performs initial system check with a tolerance of no more than 150 days after

NTP.

Direct monitoring from COR on contractor’s scheduled event and actions. Reports.

Non-conforming services will result in Non- Conforming Reports issued and a potential narrative

#12 The Contractor provides emergency, urgent or routine services.

The Contractor provides services according to the necessity and as accorded in this PWS for routine, urgent and emergency services.

Contractor shall perform IAW Annex H- Attachment #1, para. 29.1.1.3.

Contractor responds to the service call within the required time standard. There will be no deviation from the standard.

Direct monitoring from COR on time of service call and response time from contractor to fix problem.

Reports.

Non-conforming…