DRAFT_J Percy Priest OM Requirements Performance Work Statement_11 Sep 2025_DRAFT.pdf

DRAFT PERFORMANCE WORK STATEMENT [SECTION C-1 THROUGH C-12]

11 SEPTEMBER 2025

C-1 - PWS

PERFORMANCE WORK STATEMENT

SECTION C-1

General C-1.1 PROJECT INFORMATION. The Nashville District U.S. Army Corps of Engineers (USACE) anticipates a requirement for a firm fixed-price requirements contract with a base and four (4) option years for operation and maintenance services at J. Percy Priest Lake.

J. Percy Priest Lake is located on the Stones River, 14 miles east of Nashville, Tennessee. The areas of work are in Davidson, Rutherford and Wilson counties of Tennessee. Principal cities in the areas are Nashville, LaVergne and Smyrna Tennessee.

C-1.2 SCOPE OF WORK. The Contractor shall furnish all necessary management, supervision, inspection, personnel, materials, supplies, parts, tools, tool related hardware, equipment, transportation, vehicles, and fuel except as otherwise provided herein, required to perform mowing, cleaning, janitorial, and other maintenance services at the J. Percy Priest Lake project recreation areas, as specified and in strict accordance with all Terms, Conditions, General, Specific and Technical Provisions, Drawings, Exhibits, Tables, etc., contained herein or incorporated by reference. Incorporation by reference shall include all mandatory provisions required by the Federal Acquisition Regulation (FAR) whether it is referenced or not referenced, current at time of award.

Estimated quantities and/or the work to be performed is described herein and listed on separate sheets as Exhibits. These quantities are approximate and are provided as information only to assist in the preparation of proposals. Variation in these estimated quantities shall not be justification for modification of the contract or request for additional payment. The services required in this contract are in addition to the routine operation and maintenance performed by Government personnel, however, the Government reserves the right to perform any or all of the services described herein with its own personnel or volunteers. Increased or decreased visitation shall not justify a price increase. The Contractor’s work and responsibility shall include, but shall not be limited to, all planning, programming, administration and management necessary to assure that all services are conducted in accordance with the contract and all applicable laws, regulations, codes, or directives. The Contractor shall ensure that all work meets or exceeds critical reliability rates or tolerances specified or included in referenced documents. The Contractor shall perform all related contractor administrative services necessary to perform the work such as supply, Procurement, quality control, work scheduling, contractor financial control, and maintenance of accurate and complete records and files.

It is emphasized that the work described in this contract is a critical part of the Corps mission. The work described will be performed in public recreation areas. The Corps is committed to "Customer Care" and providing quality professional service. Minor repair, renovation, or lack of funds may cause the temporary or permanent closing of some portions or all of some public use areas.

Visitation may increase or decrease; such events will not be a basis for a claim under this contract.

The Contractor’s work schedule shall be sufficiently flexible to meet these changing needs.

List of Exhibits Exhibit A: QASP Exhibit B: Performance Requirements Summary Exhibit C: Definitions Exhibit D: List of areas Exhibit E: Accident Prevention Plan and Activity Hazard Analysis Exhibit F: Estimated Quantities Exhibit G: Task Order Cost Estimate Exhibit H: Task Order Form Example Exhibit J: Maps

C-1.3 TASK ORDERS. All work under this contract will be ordered by issuance of individual Task Orders (DD FORM see Exhibit H). No work shall be performed under this contract before an individual Task Order has been issued by the Contracting Officer (KO). Only the KO, by issuance of a modification, may make any change to a Task Order. The Task Order will list those items from the price schedule that are to be performed or used to perform the work.

C-1.4. NEGOTIATION. Task Orders that are to be performed on an hourly basis (e.g., using items from C-5 of the price schedule) will be agreed upon by negotiation between the Contractor and the Contracting Officer (KO). The KO will be identified during the pre-performance conference. This process is outlined in Section C-5 of this document.

C-1.5 WORKING HOURS.

a. Normal Working Hours. Normal working hours and days, except as otherwise specified herein, shall be Monday through Friday, 5 am to 5 pm (Central Time) and for recreational area requirements shall include Saturday through Sunday between 5 am to 5 pm, or as specified on the Task Order. Work that interferes with other ongoing functions at the project shall be scheduled around normal working hours, as specified by the Contracting Officer Representative (COR). Refer to individual sections of this specification for specific schedules of work.

b. Holiday Work. The Eleven Federal holidays observed are:

• New Year's Day (January 1st)

• Martin Luther King Day (3rd Monday in January)

• President's Day (3rd Monday in February)

• Memorial Day (Last Monday in May)

• Juneteenth (June 19th)

• Independence Day (July 4th)

• Labor Day (1st Monday in September)

• Columbus Day (2nd Monday in October)

• Veterans Day (November 11th)

• Thanksgiving Day (4th Thursday in November)

• Christmas Day (December 25th)

When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on Saturday, the preceding Friday is observed as a holiday. Work shall be scheduled around the above listed Federal holidays except as specified herein or as approved by the COR.

Routine services shall be performed on some holidays (Memorial Day, Juneteenth, Independence Day and Labor Day) as scheduled in the specifications or as approved by the COR. Refer to the individual sections of this contract for specific Section of work.

c. Inclement Weather Work. The Contractor shall maintain the schedule of services regardless of inclement weather. Exceptions may be approved by the COR when severe conditions make it impractical or dangerous to perform the work.

Emergency and/or After-Hours Work. Work may be required on holiday periods during heavy visitation, emergencies, or for other reasons as determined by the COR. Additional personnel may be required to handle the additional workload during holiday periods because of heavy visitation.

The COR will notify the Contractor of the actual work requirements. Emergency Repair work ordered under Section C-5 may be required 24 hours per day and/or seven days per week.

C-1.6 CONTRACTOR SUBMITTALS. Unless otherwise specified, the Contractor shall submit the following information to the COR prior to the pre-work conference for this contract:

• Quality Control Plan. This plan must be approved by the COR prior to start of work and becomes a part of the awarded contract.

• Contractor Quality Control Inspectors. List of Quality Control Inspectors (minimum of two required).

• Contractor Representatives. List of names of Contractor Representatives. (Ex.

Superintendent)

• Accident Prevention Plan (APP). A suggested outline for the Contractor’s Accident Prevention Plan is in Exhibit E. See Section C-1.9 for APP requirements.

• Emergency Contacts. A prioritized list, including phone numbers, of those persons (normally Contractor Representatives) to call in case of emergencies.

• Operators. A list of names of qualified equipment/vehicle operators, including experience, training and qualification to operate specific equipment.

• Certificate of Insurance – See Section H

• Performance Bond (where applicable) – See Section I

• Security Requirements – Section H

• Inspection Forms for all services/areas covered in this contract.

C-1.7 PERMITS AND LICENSES. The Contractor shall, at their own expense, obtain any licenses, permits, or certifications required to perform all aspects, requirements, and work under this contract. The Contractor shall comply with all current Federal, State, and local laws and regulations and shall comply with any subsequent changes. The government shall pay for utility permit cost and fees charged by the utility company.

C-1.8 IDENTIFICATION OF CONTRACT EMPLOYEES AND VEHICLES. The Contractor shall furnish their employees, other than office and clerical personnel, standardized uniforms (shirt-pants) with a company patch or embroidered identification on the breast pocket or on the sleeve at the top of the arm, within 30 days after notice of award of the contract. Any employee hired 30 calendar days after award of the Contract shall be in the required uniform within 14 calendar days of the date of hire. Contractor uniforms shall not resemble U.S. Army Corps of Engineers uniforms. Contractor employees and subcontractors shall always wear these uniforms they are performing work under this contract. Exceptions may be granted by the COR for short term workers, or during disasters, emergencies, wildfire suppression, or special circumstances specified by the COR. Stained or faded uniforms shall not be worn.

All vehicles used by the Contractor to perform work under this contract shall be identified with the company name prominently displayed on the outside of both front doors of each vehicle in a professional manner to provide an attractive and readily visible means of identification. Logos shall not be used in lieu of the above-described vehicle identification.

The Contractor may require his employees to report in their own vehicles to the project, but these personal vehicles must be parked at a site designated by the COR. All vehicles used in performance of work must be marked.

Vehicles used by the Contractor to perform administrative functions such as morning meetings or crew supervision must also be marked.

The contractor shall provide a list of employees, their address, telephone contact information, and nationality of all Employees who may perform work under this contract. The contractor shall notify the COR of any personnel changes and provide an updated list within two workdays.

C-1.9 SAFETY AND SECURITY REQUIREMENTS.

a. General. If the Contractor fails or refuses to promptly comply with safety and security requirements as specified herein, the COR or any other project employee may stop all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such work stoppage shall be made subject to any claims for extension of time or for excess costs or damages sustained by the Contractor. Also, the Contractor will not be paid for work not performed as a result of the stop order.

The Contractor shall comply with the Occupational Safety and Health Act (OSHA), the Corps of Engineers Manual, EM 385-1-1 https://www.usace.army.mil/Missions/Safety-and-Occupational-https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and-Health-Requirements-Manual/

Health/Safety-and-Health-Requirements-Manual/ and as otherwise stated herein. There is also an app that can be downloaded to your smart phone for the EM 385-1-1.

Special attention shall be given to the requirements for safety meetings. The Contractor shall inform the COR a minimum of 7 days prior to a Contractor monthly safety meeting, to permit a Government representative to attend.

b. Accident Prevention Plan (APP). The Contractor shall prepare an Accident Prevention Plan to assure that requirements of the safety program are provided as specified. This plan must be accepted by the Contracting Officer prior to commencement of any work. One copy of the Accident Prevention Plan shall be provided to the Contracting Officer and the COR one week prior to the pre-work conference. The Accident Prevention Plan must be in the outline and form prescribed in Appendix A of EM 385-1-1.

c. Activity Hazard Analysis.

1.) The Contractor shall use Activity Hazard Analyses (AHA’s) as one of many tools to insure safe performance of work. It is the Contractor’s responsibility to prepare the AHA. An approved AHA must be prepared by the Contractor for each Task Order issued by the Government. Sample AHA’s may be available at the project office for review and use by the Contractor to assist in the development of sites specific Activity Hazard Analyses prior to the Contractor performing the job.

The Contractor is encouraged to revise or add to these sample AHA’s as necessary to address changing conditions. Prior to performing jobs with inherent hazards, the Contractor shall review, at a “Toolbox” safety meeting, the approved AHA’s with those employees who shall perform that work each time the work is ordered. The Government may request advanced notification of the time and date of the above AHA Toolbox safety meeting for Contractor employees so that the Government may attend such reviews.

Work may be required on holiday periods during heavy visitation, emergencies, or for other reasons as determined by the COR. Additional personnel may be required to handle the additional workload during holiday periods because of heavy visitation. The COR will notify the Contractor of actual work requirements. Emergency Repair work ordered under Section C-5 may be required 24 hours per day and/or seven days per week.

2.) A copy of an approved AHA is required for each Task Order issued by the Government. A copy of the approved AHA’s shall always be available to workers at each associated job site and a copy shall be provided to the Government.

d. Public Safety. The Contractor shall ensure that reasonable precautions are always taken to protect the public where work is being performed. The Contractor shall immediately report to the COR any potential hazards found by his employees on the project. The Accident Prevention Plan shall include procedures to be taken to provide for public safety. Additionally, the Contractor shall not allow any persons, except employees, into work areas that are not otherwise open to the public; nor shall the Contractor transport in Contractor work vehicles any persons, except employees, during times the Contractor is on the project performing work under a Task Order.

https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and-Health-Requirements-Manual/

e. Personal Protective Apparel and Equipment. Protective apparel and equipment, as identified in the AHA, shall be provided to eliminate or minimize hazards to personnel. As a minimum, each employee shall wear a short-sleeved shirt (as detailed in C-1.8), long trousers, and appropriate footwear during all contract work. Face shields, spectacles with side-shields, or goggles, and hearing protection shall be worn by employees when required by safety manual. Contractor personnel involved in handling or application of pesticides or herbicides shall use all protective apparel per manufacturer's recommendations. Fire extinguisher(s) and first aid kit(s) meeting the Safety Manual standards shall also be provided and easily accessible to all employees.

f. Contractor Employees Certified in First Aid & CPR. The Contractor shall schedule employees, so the appropriate numbers of certified personnel are on duty to administer First Aid and CPR as required by the Safety Manual. Copies of their certification shall be provided to the COR. Two people per crew shall be trained in First Aid and CPR. Individuals working alone shall be trained in First Aid.

g. Hazard Communication Program. The Contractor shall be responsible for implementing a hazard communication program for Contractor employees, as required by the Safety Manual. The Contractor shall provide Safety Data Sheets (SDS) and/or Safety Data Sheets (SDS) for review by the COR prior to use of any hazardous substance on the project and provide a plan for the proper handling, transportation, storage and usage of hazardous substances on the project.

h. Security. All contractor and subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each applicable contract employee and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training by all contract personnel. AT Level I Awareness Training is available at the following https://tadlp.tradoc.army.mil/jko.html. Each contract employee must take the training individually to receive a training certificate.

All contractor and associated sub-contractor employees shall comply with all applicable project and local security policies and procedures (provided by the district representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by the District Security Management Office. Contractor workforce must comply with all personal identity verification requirements (FAR Clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

Investigation Requirements: The investigation requirements could vary, depending on whether the contractor will be working within a controlled area (such as janitorial personnel cleaning offices, https://tadlp.tradoc.army.mil/jko.html etc.,) or if the contractor will ONLY be working in areas open to the General public (such as cleaning campgrounds, etc.).

Guidance and forms for the background investigation requirements are available on the Nashville District Public Website:

http://www.lrn.usace.army.mil/BusinessWithUs/ContractSecurityRequirements.aspx

Working Within Controlled Area - Background investigations for U.S. Citizens who will work (a) within a control area, (b) on a government information system and/or (c) have access to government funds will be submitted in accordance with the appropriate level in Category B. More than likely this contract will include individuals that need access for more than 6 months. Work being done within a controlled area for more than six months; the investigations requirements fall under Category B3 for US Citizens and Category C for Foreign Nationals. Controlled Area's also include individual offices or any area the general public is not allowed to navigate freely unsupervised.

Working Only in Areas Open to the General Public/Access Not Restricted - The background investigation requirements for those U.S. Citizens who will not work (a) within a control area, (b) on a government information system and/or (c) have access to government funds is provided in Category A.

Contract employees are not authorized to begin work on the contract until the investigation requirements as appropriate have been completed and notification has been made by the COR or the District Security Office.

Foreign National Contractors: Follow the guidance on the website specified in Category C – Foreign National Contractors

Convict Labor: For the work that is being performed in a restricted area, there are restrictions on use of persons either imprisoned or previously convicted of a felony. The Contractor shall not employ in the performance of this work any person undergoing a sentence of imprisonment imposed by any court of a State, the District of Columbia, Puerto Rico, the Northern Mariana Islands, American Samoa, Guam, or the U.S. Virgin Islands, or the US Federal Government. The Contractor shall not employ in the performance of this work any person who has been convicted of a felony imposed by any court of a State, the District of Columbia, Puerto Rico, the Northern Mariana Islands, American Samoa, Guam, the U.S. Virgin Islands, or the US Federal Government.

Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, See Something, Say Something)

- applies. Please use the revised wording below instead of the Proposed Language because it provides the web address to access the district-specific training on the LRN public website):

The contractor and all associated sub-contractors shall receive training on the local Suspicious Activity http://www.lrn.usace.army.mil/BusinessWithUs/ContractSecurityRequirements.aspx

Reporting Program. This locally developed training will inform employees of the types of behavior to watch for and provide guidance on who to contact to report suspicious activity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training." The iWatch training for contractors is available on the Nashville District Public Website: (Reporting Program. This locally developed training will inform employees of the types of behavior to watch for and provide guidance on who to contact to report suspicious activity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training." The iWatch training for contractors is available on the Nashville District Public Website:

(https://usace.dps.mil/sites/INTRA- LRN/SecurityManagementOffice_Antiterrorism_Toolbox/Forms).

Additional Optional Information Regarding Suspicious Activity Reporting is available at: iWatch http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx; Eye On Kentucky program (report anonymously suspicious criminal or terrorist activity) http://homelandsecurity.ky.gov/Pages/Eye-on- Kentucky.aspx ; Tennessee Suspicious Activity Report http://www.tennessee.gov/safety/topic/report_susp_act; and Homeland Security “See Something Say Something” https://www.dhs.gov/see-something-say-something.

All new contractor employees will complete Level 1 OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC Awareness Training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the Contracting Officer (if a COR is not assigned), within 5 calendar days after completion of training. OPSEC Awareness Training is available at the following website: http://cdsetrain.dtic.mil/opsec/index.htm.

All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-Verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

Reports of Crime: Please ensure ALL reports of theft, suspected theft, vandalism, or ANY crime of Government OR Contractor property, OR crime against/by Contractor personnel is forwarded to the District Security Office. This information is critical for threat and risk assessments and may assist in obtaining funds for additional security measures.

https://usace.dps.mil/sites/INTRA-LRN/SecurityManagementOffice_Antiterrorism_Toolbox/Forms https://usace.dps.mil/sites/INTRA-LRN/SecurityManagementOffice_Antiterrorism_Toolbox/Forms https://www.dhs.gov/see-something-say-something http://cdsetrain.dtic.mil/opsec/index.htm

C-1.10 ACCIDENT REPORTING

The Contractor shall report all accidents to the Contracting Officer’s Representative (COR) immediately. Prompt action must be taken to ensure immediate and appropriate medical treatment. The Contractor shall maintain accurate records of all accidents in the manner and on the forms prescribed by the COR. For property damage accidents of $2,000 or more, the Contractor shall complete and submit a copy of ENG Form 3394 to the COR. The Contractor shall maintain an OSHA 300 Log of on-the-job injuries and first aid treatments.

C-1.11 DAMAGE REPORTS

All instances of damage to Government materials, supplies, property, or equipment shall be reported to the COR immediately. When damage is caused by contract employees, the Contractor shall submit a written report detailing the incident and extent of damage to the COR within two workdays (excluding weekends and holidays) of the occurrence. For property damage accidents of $2,000 or more, the Contractor shall complete and submit a copy of ENG Form 3394 to the COR. If the Contractor’s failure to exercise reasonable care causes damage to or loss of Government property, the Contractor shall replace or repair the damaged property at no cost to the Government, as directed by the COR. If the Contractor fails or refuses to make such repairs or replacements, the Contractor shall be liable for the costs, which will be deducted from the contract price.

C-1.12 CONTRACT EMPLOYEES’ CONDUCT AND COMPETENCY

All contract employees shall conduct themselves in a proper and courteous manner at all times. As most work is performed in the presence of the general public, employee conduct is critical and will be closely monitored. Contract employees shall comply with all provisions of Title 36, Chapter III, Part 327, Code of Federal Regulations, and obey all posted signs and regulations while performing work under this contract. Contractors shall not carry or possess firearms in the parks while on or off duty. Objects considered weapons shall not be displayed at any time during the term of this contract. The Contractor and contract employees shall not engage in the unlawful manufacture, sale, distribution, dispensation, possession, or use of alcohol or illegal substances, nor be under the influence of illegal substances. The Contractor and contract employees shall follow legal prescription and over-the-counter drug manufacturer recommendations and limitations when operating mobile equipment or engaging in other on-the-job activities. Contractors and their employees shall not smoke inside Government buildings or within 50 feet of Government buildings.

This restriction includes the use of e-cigarettes and vaping.

The Contractor agrees to dismiss any employee or subcontractor whose continued employment is deemed by the COR to be inconsistent with the best interests of the public or the U.S. Army Corps of Engineers. The Contracting Officer (KO) or COR may require the Contractor to immediately remove from the worksite any employee or subcontractor who is incompetent, endangers persons or property, or whose physical or mental condition impairs their ability to perform the work satisfactorily. Notification to the Contractor will be provided in writing if time and circumstances permit; otherwise, verbal notification will be confirmed in writing as soon as possible. All criminal activity or conduct unbecoming resulting in an employee’s dismissal shall be reported to the COR.

No removal shall reduce the Contractor’s obligation to perform all work required under this contract, nor shall it be the basis for a time extension. The Contractor shall immediately replace any removed employee.

C-1.13 DAMAGE OR LOSS OF CONTRACTOR’S SUPPLIES AND PROPERTY

The Contractor is responsible for taking necessary actions to protect Contractor supplies, materials, equipment, and personal property of Contractor employees from loss, damage, or theft.

The Government assumes no responsibility for theft or damage to such items. All incidents of theft (or suspected theft) of Contractor materials, supplies, or equipment from project lands shall be reported to the COR.

C-1.14 SUPERVISION

The Contractor or a Contractor Representative shall personally supervise the work, be onsite while work is performed, and be readily available by phone or other communication means to address any contract issues that arise during work. The Contractor Representative(s) shall coordinate overall management and serve as the central point of contact with the Government for all work under the contract.

Each Contractor Representative shall have full authority to commit the Contractor to prompt action on all matters pertaining to contract administration and shall be the onsite employee responsible for safety. In addition to Contractor Representative(s), the Contractor shall appoint Quality Control Inspectors (QCIs) to implement the Contractor’s Quality Control Program. QCIs shall be responsible for executing the Contractor’s Accident Prevention Plan and shall have the authority to determine when work is ready for Government inspection and to decide on re-performance when necessary. A QCI shall be appointed for each work crew. For work performed outside normal working hours, a Contractor Representative or QCI shall be present at the worksite.

The COR and Government Inspectors will deal directly with QCIs or Contractor Representatives for normal day-to-day contract administration. The names and telephone numbers of all individuals authorized to act as Contractor Representatives shall be submitted in writing to the COR before work begins.

The Contractor shall maintain copies of contract work requirements, specifications, Activity Hazard Analyses, and other relevant documents at each worksite, ensuring employees review and comprehend them before initiating work.

C-1.15 ENVIRONMENTAL PROGRAMS

The Contractor shall comply with all Federal, State, and local environmental laws, regulations, and standards. All environmental protection matters shall be coordinated with the COR. Facilities operated by the Contractor may be inspected by the COR or other Federal, State, or local officials without advance notice, and access for inspection shall be granted upon request.

Citations issued against Government facilities operated by the Contractor for non-compliance with environmental standards are a matter for resolution between the Government and the issuing office. The Government will pay fines or penalties associated with such citations. However, if citations result from faulty operation or maintenance practices by the Contractor, the KO or COR will deduct the fine from any monies due the Contractor.

The Contractor shall conduct all operations and maintenance activities to prevent contamination of Government land and property. The Contractor shall ensure that lubricants, petroleum products, paints, cleaning materials, or other hazardous substances are not spilled, leaked, or disposed of on Government property and are disposed of in accordance with environmental regulations. If spills or contamination occur, the Contractor shall be responsible for cleanup and associated costs in accordance with Federal, State, and local laws. Such spills shall be reported to the COR immediately.

C-1.16 CONTRACT DISCREPANCY REPORT (CDR)

A Contract Discrepancy Report (CDR) is a formal document used by the Government to address defects in services. When issued, the CDR describes the discrepancy or problem and is discussed with the Contractor or their representative. The Contractor shall provide a written response on the CDR form within 24 hours of issuance, identifying:

a. The cause and corrective action taken, and

b. Actions to prevent recurrence.

The KO or COR will evaluate the Contractor’s response and take appropriate action, which may include deductions. Upon finalization, the Contractor and COR shall sign the CDR form, and the Contractor will receive a copy. If the Contractor disagrees with any decision, they may submit a written request for a final decision by the KO. The KO monitors all CDRs, which serve as principal evidence for determining Government contract actions, such as termination or decisions not to exercise options.

C-1.17 MEETINGS

a. General. The Contractor or their authorized representative shall report each workday (Monday through Friday, at a schedule and location determined by the COR) to discuss contract work items.

Topics may include issuing task orders, requests for estimates, negotiations, inspections, quality control, and upcoming work. If a CDR is issued, mutual efforts will be made to resolve identified problems to prevent recurrence. The COR may alter the reporting schedule, method, time, or place if mutually agreed with the Contractor.

b. Performance Evaluation Meetings. The Contractor, Superintendent, or both shall meet with the COR (or designated representative) monthly or as determined by the COR. A meeting shall be held no later than one workday after a CDR is issued. Mutual efforts shall be made to resolve all identified problems.

C-1.18 QUALITY CONTROL

The Contractor shall implement a Quality Control Program to ensure contract requirements are met as specified. The program shall include, but not be limited to:

• An inspection system covering all services in the contract specifications, including weekend services (e.g., cleaning, non-routine work orders, and subcontractor work). It shall specify areas to be inspected on a scheduled or unscheduled basis and designate responsible individuals.

• A method for identifying and correcting deficiencies before performance becomes unacceptable.

• A file of all inspections conducted and corrective actions taken, available for COR inspection upon request.

• A method to ensure employees understand work assignments and utilize appropriate technical expertise.

• A method to coordinate each work crew’s activities with the COR or inspector.

• A written schedule of recurring work under each contract section, updated monthly or as needed with COR approval. The schedule shall allow Government inspection of all work under Sections C-3 and C-4, including during winter months when work may be less frequent.

• Quality Control Inspectors (QCIs) shall have no other duties within their inspection area and shall meet the minimum requirements in C-1.14. The COR or Government personnel may contact QCIs regarding cleaning, mowing, or safety issues in recreation areas. QCIs or the Superintendent shall ensure all discrepancies are addressed and corrected.

• A daily record of Quality Control Inspection Reports, signed by the QCI and submitted to the COR by close of business each day. The record shall cover all scheduled work items and include, at a minimum:

o Inspector’s name o Park or Area o Date o Weather o Time in/out of park area o Items inspected o Defects encountered o Corrective actions taken o Safety violations o List of damaged, inoperable, or vandalized facilities

A signed Quality Control Plan, including Contractor-specific information, shall be provided to the KO and COR and accepted prior to the Pre-Work Conference. Updates to the plan shall be provided as changes occur. Failure to maintain appropriate quality control may result in a CDR or contract termination.

C-1.19 QUALITY ASSURANCE

The Government will monitor the Contractor’s performance in each functional area using a Quality Assurance Surveillance Plan (QASP) but reserves the right to alter the plan at its discretion. The QASP is provided as Exhibit A for information only and is not part of the contract. Deductions for deficiencies will be calculated per the “Inspection of Services” clause in Section E, rather than the payment analysis method in the QASP, as appropriate.

The Government will record all public complaints regarding Contractor performance. Upon receiving a written complaint, the Government will attempt to verify it and provide the Contractor with a copy of the findings. If nonperformance is verified, a CDR may be issued. Only Government employees identified as Inspectors to the Contractor, Contractor Representative, or QCI may act as Inspectors. No Inspector is authorized to change contract specifications without written KO authorization, and the presence or absence of an Inspector does not relieve the Contractor of contract requirements.

Defects and deficiencies in Contractor performance will be addressed per the Government’s QASP. Performance will be evaluated monthly and at the end of the performance period, with interim evaluations as needed in the Government’s best interest.

C-1.20 DEFICIENCIES

If the Contractor fails to perform or if performance is deemed unsatisfactory by the COR, the Government will take corrective action. If services do not conform to contract requirements, the Government may require re-performance at no cost to the Government. When defects cannot be corrected by re-performance or within the specified timeframe, the Contractor shall respond to a CDR (see C-1.16), and deductions will be determined per the “Inspection of Services” clause in Section E and the QASP.

C-1.21 INTERRUPTIONS TO SYSTEMS

All work that may interrupt project operations, support systems, or disrupt building occupants or the public shall be coordinated and approved in advance by the COR. Interruptions shall be minimized, and repairs or replacements of equipment or components shall be completed efficiently.

C-1.22 GOVERNMENT-FURNISHED MATERIALS AND EQUIPMENT

a. Government-Furnished Facilities. Suitable space will be provided for the Contractor’s use as listed below. The Contractor shall maintain such space or grounds to the same or higher standards as similar Government-occupied areas and assume responsibility for their safekeeping. These facilities shall not be used as a place of habitation. Upon contract completion, all facilities and equipment shall be returned to the Government in the same condition as received, except for reasonable wear and tear. The Contractor shall be responsible for repair costs caused by negligence. Modifications to facilities require prior written COR approval and shall be at the Contractor’s expense. Provided facilities include space within secure fenced areas. The Contractor shall maintain physical security for Government-furnished facilities and property. If the Contractor rejects any Government-furnished facilities, they shall provide necessary facilities at no cost to the Government. Government-furnished facilities shall be used only for contract work.

Restroom facilities for contract employees are the Contractor’s responsibility. The Contractor may use public restroom facilities unless closed. Limited Government-owned facilities will be provided, inspected during the pre-price conference, with limitations noted. The Contractor shall contain vehicles, equipment, and supplies within allotted areas, with additional space requests subject to COR approval. Current provisions include:

• Area for tools and equipment storage

• Designated parking (not used by the Government) for vehicles and equipment

• Office with utilities for administration

b. Utilities. The Government will provide available utilities for specified work. At remote locations, the Contractor shall supply their own utilities (e.g., water). The Contractor shall conserve utilities and comply with Government energy conservation regulations. Government-furnished utilities shall be used only for contract work. Where water or electricity is unavailable, the Contractor shall obtain them from other sources at no cost to the Government. The Contractor shall provide all necessary telephones, communication systems, and services for Contractor functions at no cost to the Government, including at least one telephone in the Contractor’s office for COR communications.

c. Forms. All required Department of Defense forms will be provided by the Government during the contract period. The Government reserves the right to modify or supersede these forms.

d. Keys. The Contractor will be furnished keys to buildings and areas necessary for contract work, as determined by the COR or their representative. Neither the Contractor nor contract/subcontractor employees shall duplicate Government keys. Additional keys will be provided by the COR or their representative. The Contractor shall participate in semi-annual “show-me” key inventories conducted on a schedule set by the COR or their representative. The Contractor is responsible for losses due to negligence and for replacing compromised locks (e.g., due to lost or duplicated keys). Failure to maintain key security or loss/damage will result in deductions of $50.00 per lost or damaged key, plus recombination costs charged by the manufacturer per lock, including installation costs based on a Civil Engineer Technician/Contract Representative pay rate.

e. Safety Manual. Prospective Contractors may review the Safety and Health Requirements Manual (EM 385-1-1) at the Project Office. One copy will be provided to the Contractor during the pre-work conference.

C-1.23 CONTRACTOR-FURNISHED ITEMS

a. General. Unless otherwise specified, the Contractor shall furnish all personnel, facilities, vehicles, small tools, equipment, operators, supplies, and materials necessary to perform required services. All Contractor-furnished items shall comply with Federal, Department of Defense, Department of the Army, State, and local laws and regulations. A partial list of required equipment is included in each section. Personal property on the project requires prior COR approval.

Company property not used at the J. Percy Priest Lake Project shall not be stored on the project.

b. Equipment. The Contractor shall provide adequate equipment to perform work within specified timeframes. Equipment adequacy (e.g., mowing equipment, vehicles) will be determined prior to contract award. All equipment must meet safety requirements in EM 385-1-1. Unless otherwise specified, for Task Order services, the Contractor shall provide all necessary “tools of the trade,” including vehicles to transport incidental Government-furnished items, materials, supplies, equipment, craft hand tools, common industry power tools, tapes, glues, and Contractor personnel to and from the jobsite.

c. Service Vehicle. The Contractor shall provide service or work vehicles capable of transporting employees, equipment, tools, materials, and supplies that can reasonably be carried in a standard 1/2-ton truck with a 4’ x 8’ bed to and from jobsites. Contractor work trucks must be in good/fair condition and be labeled with the contractor business name placards so they can be easily identified.

d. Contractor Equipment and Supply Inspection. The apparent Contractor shall make available for inspection all service equipment, tools, and supply samples proposed for use, along with proof of ownership or lease agreement, within seven working days of COR notice. Only inspected and approved equipment and supplies shall be used. Subsequently procured equipment requires Government inspection and approval prior to use.

e. Contractor Office. The Contractor shall establish and maintain an office in the provided building for day-to-day contract administration, equipped with Contractor-provided telephones and services.

C-1.24 SAFEGUARDING GOVERNMENT PROPERTY

The Contractor shall cooperate with Government personnel to safeguard Government property, promptly reporting all acts of vandalism, larceny, pilferage, or malfunctioning equipment to the COR. The Contractor shall establish security procedures compatible with AR 190-51 (Security of Unclassified Army Property) to protect equipment, materials, supplies, tools, and other resources.

The Contractor shall assist during Government audits, usage checks of expendable property, and inventories of nonexpendable property under their control. Found items of value shall be turned over to the COR for return to the owner, if identifiable. The Contractor shall report any information received from the public about lost or found items.

The Contractor shall ensure Government-furnished equipment, property, or items are used only for contract purposes. Upon contract completion or termination, all Government-furnished equipment, keys, and unused materials or supplies shall be returned in the same condition as received, except for fair wear and tear. Discrepancies, damages, or deficiencies (beyond fair wear and tear) will be charged to the Contractor.

C-1.25 NOTIFICATION OF WORK TO BE DONE

The Contractor will be notified of work via Task Orders. Under normal conditions, Task Orders require a response within 24 hours of receipt and must be completed by the delivery date in block 10 of the Task Order Form. Except for emergency work requiring immediate action, no work shall begin without a Task Order.

C-1.26 MINIMUM MANPOWER REQUIREMENTS

The Contractor shall provide sufficient fully qualified personnel to perform the specified work.

Personnel for emergency situations shall be available on call 24 hours a day, 7 days a week.

C-1.27 MINIMUM PERSONNEL QUALIFICATIONS

a. General. Employees, technical personnel, subcontractors, and consultants shall have the education, experience, or knowledge (evidenced by licenses, certificates, diplomas, etc.) to comprehensively understand the systems, components, equipment, vehicles, and facilities serviced, operated, maintained, repaired, renovated, or constructed under this contract. Only qualified mechanics and operators may service, operate, maintain, or repair heating, air conditioning, electrical systems, water and sewage treatment systems, equipment, and vehicles.

Only trained and qualified employees or subcontractors shall perform contract work. All workers shall comply with applicable Government regulations, including safety qualifications and use of required safety equipment and clothing per EM 385-1-1. Individuals found to be intoxicated, under the influence of illegal non-prescription drugs, or incapacitated by prescription drugs will not be permitted on the worksite.

The Contractor shall maintain a file of each employee’s and subcontractor’s qualifications (education, experience, certifications, licenses) and submit it to the COR or their representative for evaluation. If the COR determines an employee is unqualified, the Contractor shall immediately provide qualified personnel or subcontract the work to a specialist. No one under 18 years of age may perform contract work.

b. Operators for Government-Furnished Equipment or Trucks. The Contractor shall provide qualified operators for Government-furnished equipment or trucks specified in Task Orders. The Contractor shall submit to the COR a list of potential operators, including documentation of their experience, training, and qualifications. Updates to this list shall be provided as new operators are hired. The COR may prohibit any listed employee from operating Government-furnished equipment or trucks.

C-1.28 COOPERATION WITH OTHER CONTRACTORS, LESSEES, AND VOLUNTEERS

The Government may award other contracts or have lessees or volunteers perform work, including tasks that could be issued as Task Orders under this contract. The Contractor shall fully cooperate with other Contractors, lessees, volunteers, and Government employees and shall not commit or permit acts that interfere with their work. The Contracting Officer may adjust work schedules of the Contractor, other Contractors, lessees, volunteers, or Government employees to avoid conflicts.

Such changes (or failure to make changes) shall not be the basis for a Contractor claim.

C-1.29 REPORTS

The Contractor shall accurately and promptly prepare all required reports, forms, permits, etc., including but not limited to:

• Supplies Furnished and Used

• Contractor Portion of Any CDR

• Quality Control Inspection Checklists

• Worksheet (ENG Form 5007-R)

• Vehicle Operational Record Form (ENG Form 3662)

• Activity Hazard Analysis (AHA)

• Contractor Manpower Reporting Application (CMRA)

C-1.30 APPLICABLE PUBLICATIONS

The Contractor shall perform technical work in accordance with applicable publications, including but not limited to:

• Manufacturer’s Recommendations:

o Operating Manuals o Repair Manuals o Maintenance Manuals

• Industrial Standards and Codes (Latest Editions):

o Underwriters Laboratories, Inc.

o National Electrical Code o National Warm Air & Air Conditioning Association o National Association of Fan Manufacturers o National Fire Protection Association o American Society of Heating, Air Conditioning & Refrigeration Institute o Sheet Metal Manufacturers o Air Moving and Conditioning Association o American Welding Society o American National Standards Institute o American Concrete Institute o Portland Concrete Association o Asphalt Institute o American Institute of Steel Construction o National Association of Architectural Metal Manufacturers o Architectural Aluminum Manufacturers Association o The Aluminum Association o American Society for Testing and Materials o Flat Glass Marketing Association o American Association of Nurserymen, Inc.

o OSHA Safety Standards

C-1.31 DEFINITIONS

The following terms, as used in this specification and Exhibit B, have the meanings below:

a) Bi-Annual. Perform the event twice annually.

b) Bi-Weekly. Perform the event every two weeks.

c) Blaze. A cut into the cambium layer of a tree, about five feet above the ground, 3 to 4 inches wide and 6 to 8 inches long.

d) Clean. Free of dirt, impurities, or extraneous matter. The act of removing all dirt, impurities, or extraneous matter without damage to the surface, resulting in a uniform appearance free of streaks, stains, spots, smudges, or soil. Cleaning furniture includes under and between cushions.