DRAFT FASTC Staffing SOW.pdf

DS/T/FASTC – 2023 FASTC Staffing Solicitation SECTIONS B, C, & H

B. SUPPLIES OR SERVICES PRICES

B.1 PRICING SUMMARY

This is a non-personal services contract, as defined by Federal Acquisition Regulation (FAR)

37.101. The Contractor shall provide, in accordance with issued Task Orders (TO), professional service employees as defined in 29 CFR 541 to meet the Department of State (DoS) Bureau of Diplomatic Security performance objectives on an Indefinite Delivery-Indefinite Quantity (IDIQ) basis. Task Orders will provide Fixed, Burdened Hourly Labor Rates that include, but are not limited to direct labor, applicable indirect expenses, and profit. The rates must also reflect expenses for contract management and program management, including the preparation of invoices, price and technical proposals, contract status reports, etc., but must exclude travel, other direct costs, and associated General and Administrative (G&A) expenses. Other than travel and material costs, the government will not recognize any additional costs which are not made a part of the fully burdened labor rates. The DoS Office of Acquisition Management A/LM/AQM) will issue Time and Materials (T&M) or Labor-Hour (LH) TOs in accordance with FAR Part

16.5 and the procedures set forth in Sections G, H, and I.

B.2 TRAVEL COSTS

(a) Except as otherwise provided herein, the Contractor shall be reimbursed for its reasonable actual travel costs in accordance with its usual accounting practices consistent with FAR Subpart 31.2, specifically FAR 31.205-46. Travel must be directly related to and required for performance of this contract and authorized in advance and in writing by the Contracting Officer (CO) or the Contracting Officer Representative (COR). In no event shall costs associated with employee commuting be reimbursable as direct cost under this contract.

(b) Travel costs shall not be burdened with any indirect costs unless specifically allowable in accordance with the Contractor’s usual accounting practices consistent with FAR Subpart

31.2. In no event shall travel costs be burdened with fee/profit.

(c) The Contractor shall include a breakout of all authorized travel expenses as an attachment to his invoices. Administrative support (coordination of travel arrangements, etc.) will be the responsibility of the Contractor.

(d) Should any Contractor personnel be requested to perform in any area which has been determined by the Department of State to be a hazardous duty area, hazardous duty premium pay if and to the extent requested and allowed, will be payable at the same rate as would be given to Department of State direct-hire employees pursuant to Chapter 650 of the U.S.

Department of State Standardized Regulations (Government Civilians, Foreign Areas).

Hazardous duty premium pay shall not be burdened with any indirect costs (e.g., overhead, G and A) or fee/profit.

(e) When local travel between the Contractor employee’s regular place of performance and other locations is specifically authorized by the COR, transportation expenses shall be allowable costs under this contract. For purposes of this clause, local travel means travel within a fifty miles radius of the Contractor employee’s regular place of performance and does not include daily commuting or associated costs.

(f) For travel authorized by the COR that is outside a fifty miles radius of the Contractor employee’s regular place of performance and the employee is away from the regular place of performance for more than 12 hours, the Contractor employee will be entitled to per diem expenses. (41 CFR 301-11.1)

(g) For travel where use of personal automobile has been specifically authorized by the COR, reimbursement shall be computed based on actual miles travelled from starting point to destination. Other related miscellaneous expenses, such as tolls and parking fees, incurred in the performance of tasks authorized under this contract, will be reimbursed. Car rentals require advance approval of the COR and will be authorized only when consistent with good business practice. Allowable costs shall not exceed the actual cost of renting a compact automobile (a maximum of one for four Contractor personnel), unless extenuating circumstances (e.g., excess baggage) require other arrangements and subsequent COR approval is obtained.

(h) The Government will reimburse the Contractor for Contractor employee’s travel time to or from other authorized work locations in accordance with 29 CFR 785.33 - 785.41.

(i) Consistent with 5 U.S.C. 6101(b)(2), the Contractor shall, to the maximum extent practicable, schedule the time a Contractor employee spends in travel status within the employee's regularly scheduled workweek.

B.3 POST HARDSHIP DIFFERENTIAL PAY AND DANGER PAY

Post Hardship Differential Pay and Danger Pay, which are forms of incentive compensation, will be generally allowable. If incurred, they shall be allocated separately. However, Government payment of such costs is contingent on the Contractor meeting all the following requirements:

(a) Paying Post Hardship Differential Pay and Danger Pay is part of the Contractor’s established incentive compensation plan or policy, or employer/employee agreement, pursuant to FAR 31.205-6(f) (Bonuses and Incentive Compensation).

(b) Payment of such costs is otherwise consistent with FAR Part 31.

(c) Payment will be made only for areas identified as Post Hardship Differential Pay areas and/or

Danger Pay areas in Section 920 of the Department of State Standardized Regulations

(DSSR).

(d) Payment will be made only for eligible employees. “Eligible employees” are employees:

i. whose country of citizenship is not in the place of performance; and

ii. whose primary residence is in an area not identified in Section 920 of the DSSR, or an area identified in Section 920 of the DSSR with an applicable DSSR percentage that is less than the respective applicable DSSR percentage for the place of performance.

(e) Payment for a given workweek for an eligible employee will not exceed the dollar amount resulting from multiplying the applicable DSSR percentage by the employee’s basic compensation for the given workweek.

(f) The applicable DSSR percentage will be the DSSR percentage effective at the time of performance.

(g) An eligible employee’s basic compensation for a given workweek is the dollar amount attributable to the employee as a result of the employee’s productive hours and paid-time-off (e.g., sick, vacation, holiday) hours for the given workweek. It is the employee’s base salary/unloaded compensation for the given workweek. However, such compensation must:

i. benefit the contract; and/or

ii. be an equitable amount that is necessary to the overall operation of the business, although a direct relationship to any cost objective (e.g., contract) cannot be shown.

(h) The number of hours included in an eligible employee’s basic compensation for a given workweek cannot exceed the number of hours in the employee's normal workweek. A normal workweek is defined as 40 hours.

(i) Basic compensation will consist of actual incurred base salary/unloaded compensation.

(j) An eligible employee may receive Post Hardship Differential Pay and Danger Pay during paid-time-off only when the employee takes paid-time-off in the place of performance or in another Post Hardship Differential Pay and Danger Pay area, respectively. When an eligible employee takes paid-time-off in another Post Hardship Differential Pay and/or Danger Pay area, payment will be based on the applicable DSSR percentage(s) for the place of performance.

(k) Payment of Post Hardship Differential Pay for an eligible employee will not commence until the eligible employee has served forty-two calendar days in the place of performance.

Payment will commence on the first productive or non-productive day after day forty-two, and not be retroactive for the previous days, unless otherwise authorized in the DSSR. The forty-two calendar days are not required to be consecutive, and “served” consists of productive time, paid-time-off, and time otherwise spent in the place of performance.

(l) Payment of Post Hardship Differential Pay for an eligible employee will conclude when the eligible employee departs the place of performance, unless such departure is to another Post Hardship Differential Pay area during paid-time-off.

(m) For Post Hardship Differential Pay, when an eligible employee has not yet served forty-two calendar days and returns to the place of performance after an absence from the place of performance, the number of days served resumes on the day of return. For example, if an eligible employee served thirty calendar days in the place of performance and departed the place of performance for 14 days, the day of return (day 44) will be considered day thirty-one of days served.

(n) Payment of Danger Pay for an eligible employee will commence on the day of arrival in the place of performance and conclude on the day of departure from the place of performance, unless such departure is to another Danger Pay area during paid time off.

B.4 PERFORMANCE PERIOD

Base Period: 01 October 2024 to 30 September 2025 Option Year 1: 01 October 2025 to 30 September 2026 Option Year 2: 01 October 2026 to 30 September 2027 Option Year 3: 01 October 2027 to 30 September 2028 Option Year 4: 01 October 2028 to 30 September 2029

C. PERFORMANCE WORK STATEMENT

C.1 BACKGROUND

DoS, Bureau of Diplomatic Security (DS) is responsible for the protection of U.S. personnel, official facilities, and residences domestic and overseas at over two hundred sixty (260) Foreign Service posts worldwide. The Assistant Director for Training (DS/T) manages and directs the formulation, planning, coordination, implementation, and evaluation of programs which promote the training and professional development of the DS personnel; specialized security training for other DoS employees, foreign affairs agencies, and their eligible family members; and training activities for certain foreign government security and law enforcement personnel.

The Foreign Affairs Security Training Center (FASTC) conducts formal courses of instruction and briefings, manages full-time and adjunct instructors, and provides analysis, development, and evaluation to support standardization and accreditation of applicable DS training programs.

FASTC provides guidance and resources to train on subject areas such as domestic security, special skills, overseas security, counter threat, high threat operations. FASTC administrative support services include course registration, student record administration, resource management, fleet management, student travel and lodging, and property and inventory management. FASTC develops and manages training policies and procedures, accreditation, curriculum, distance learning and interactive courseware, and associated training materials.

Current FASTC operations are located at Fort Barfoot in Blackstone, Virginia. The Contractor shall provide professional personnel in accordance with the listed labor categories and descriptions and the timeline established by the Government.

C.2 PURPOSE

The purpose of this Indefinite Delivery Indefinite Quantity (IDIQ) contract is to provide DoS/DS with necessary Contractor personnel and equipment to effectively support the Diplomatic Security Training at FASTC in Blackstone. The Contractor shall provide program management and administrative support in accordance with the labor categories outlined and descriptions offered as required by DoS to support current Department requirements via Task Orders as needed.

C.3 SCOPE

Contractor support will focus on the FASTC area of responsibility and will consist of operational, programmatic, and administrative support services. These services consist of FASTC specific requirements and include, but are not limited to: Management and Administration, Administrative Support Services, Instructional Systems Support, Security and Law Enforcement Training Support.

The Contractor will provide professional and management support service employees, as defined in 29 CFR 541, as needed to meet the performance objectives and business requirements of the DoS, DS. The Contractor shall furnish all necessary personnel and services specified in each Task or Delivery Order as required. The Contractor employees under this effort may make specific and detailed recommendations concerning policy, implementation, program execution, human resources, technical security, administrative management and or allocation of resources, however they cannot obligate the Government to support and implement those recommendations.

Anticipated services include, but are not limited to, the following activities:

Management and Administration

• Perform the essential management and administration of the contract services. This includes providing the necessary personnel to ensure proper staffing of all task orders.

• Provide regular reporting on the task order status to include, but not limited to expenditures, invoicing status, task order status, personnel status, staffing, and security.

• Coordinate the receipt, approval, and execution of contractual actions to include initiations, modifications, reporting/deliverables, reconciliation, and close-out.

• Provide effective cost/finance management which includes providing accurate and timely invoicing, travel approval/reconciliation, budgeting, estimating, and invoicing.

• Support travel requirements for Contractor employees in support of training program.

• Establish, monitor, measure, and report on quality control/quality assurance initiatives.

Administrative Support Services

• Support the Registrar with course registration and student records administration.

• Provide budget support to include budget formulation, analysis, guidance, and monitoring of program funds.

• Provide procurement support in pre-award, post-award, and close-out activities.

• Provide support services to include fleet management, courier services, property disposition and accountability, equipment and supply orders, and facility maintenance.

• Support coordination of travel and lodging logistics for students and staff.

• Provide administrative, executive, office management, and clerical support.

Instructional Systems Support

• Provide support in the instructional design, development, revision, and evaluation of course curriculum and materials.

• Support the standardization procedures and accreditation process for DS training programs through the Federal Law Enforcement Training Accreditation (FLETA).

• Support the design, development, and deployment of distance learning training and interactive courseware.

Security and Law Enforcement Training Support

• Support course coordination and provide subject matter expertise for the development, instruction, and delivery of DS security and law enforcement training areas including but not limited to:

• Basic Special Agent Course (BSAC)

• Protective Security

• Criminal Investigations

• Overseas Security

• Personnel Recovery Management

• Foreign Affairs Counter Threat (FACT)

• Defensive Tactics and Room Entry Tactics

• Firearms Training and Qualification

• Security Driver Tactics and Defensive Driving

• Explosive Countermeasures

• High Threat Operations and Tactics

• Operational Medicine

Food Service Operations

• Provide a qualified Foodservice Contractor to operate a dining service program offering innovative and unique approaches to dining and sustainability. Fully operate food service operation at the established FASTC dining facility, Monday-Friday/ 0700-1500hrs, except for holidays observed by the Federal Government. Provide a food service manager and workers to offer food that provides a wide variety to all customers, including but limited to vegetarian, vegan, organic, cultural, and religious needs. Provide a means to preorder hot and cold meals. Maintain all café Government Furnished Equipment (GFE) and the dining facility to include daily cleaning and maintenance.

Refer to Contract Section J, List of Attachments (Attachment 2), and titled "Bureau of Diplomatic Security Management Professional Service Employee Job Descriptions" for more details on the professionals required to support Diplomatic Security’s training programs.

C.4 GENERAL REQUIREMENTS

Prior to the start of services, the Contractor shall have:

Personnel with the ability to utilize computer hardware and software programs for the management of reports, timesheets and other data processing procedures required under the specific job position description. The Government shall hold exclusive data and/or copyrights to all materials, reports, databases, systems, curriculums, standards, or projects developed under this contract by Contractor support via Task or Delivery Orders.

C.5 RIGHT OF FIRST REFUSAL OF EMPLOYMENT

Consistent with the efficient performance of this contract, the Contractor and its subcontractor’s shall, except as otherwise herein, in good faith offer those professional service employees employed under the predecessor contract whose employment will be terminated as a result of award of this contract or the expiration of the contract under which the employees were hired, a right of first refusal of employment under this contract in positions for which employees are qualified.

The Contractor must have the flexibility to respond quickly to changing political and budget priorities, which in DS, is often the norm and not the exception. Inherent to this solicitation is the Government's reliance upon the Contractor to provide personnel having the qualifications specified in individual Task Orders. The Contractor, however, will not continue employment of persons working under these task orders, if such employees are identified to the Contractor, by the CO, as a potential threat to the health, safety, security, general well-being or operational mission of the institution or installation and its population. The Government has the right, through the agreement of the COR or Government Technical Monitor (GTM), to prevent that employee from supporting any further tasks under the contract.

C.6 OPERATIONAL REQUIREMENTS

The Contractor shall furnish necessary personnel, equipment, tools, materials, administrative supervision and other items or services as required to perform the duties set forth in this solicitation, in conjunction with each Task or Delivery Order and the Contractor’s offered proposals. The Contractor shall be responsible for providing professional personnel and integrated services in accordance with the listed labor categories and descriptions (which are not all inclusive) included in this solicitation. This includes professional personnel with proven expertise in law enforcement, security, administrative support, subject matter experts, instructors, executive management personnel, human resources personnel, Government acquisitions support, analysts, consultants, technical writers, food service manager and workers, other combinations thereof as described herein, to meet the operational training needs of the DoS, and Bureau of Diplomatic Security along with other offices identified with the U.S. Department of State at the time of the Task Order. All positions shall comply with position descriptions provided on each individual Task Order. All work shall be completed in accordance with standards, procedures and guidelines provided in the solicitation, Task or Delivery Orders or other standards as provided by the United States Government (USG) COR, Technical Managers (TM), and/or GTMs.

C.7 PROGRAM OFFICE APPROVAL AND ACCEPTANCE OF EMPLOYEES

The Contractor must have the ability to quickly recruit using diverse sources and methods and provide the required personnel for interviews. When a vacancy is authorized, the Contractor will be asked to provide resumes of potential candidates for a particular position. The Government reserves the right to review resumes of potential candidates and participate in candidate interviews. The COR and Program Office must approve all employees.

H. SPECIAL CONTRACT REQUIREMENTS

H.1 TRANSITION

The Contractor may consult with the incumbent Contractor to approach incumbent Contractor employees who are performing under the current contract for employment openings under the follow-on contract for which they are qualified.

Prior to issuing a formal notice to proceed, the CO in cooperation with the incumbent Contractor will provide the awardee a list of any incumbent employees who are being adversely affected or separated from their employer as a result of this contract. The Government, incumbent Contractor, and awardee with establish a mutually agreeable time and day for negotiation to occur by the awardee for transitioning incumbent personnel. The awardees Facility Security Officer (FSO) must cooperate with DS/IS/IND requests to be notified via Visitor Access Request (VAR) changes along with DD-254 form.

H.2 QUALITY CONTROL PLAN (QCP)

The Contractor shall provide a QCP, including standard operating procedures to manage contract performance.

The QCP shall describe how the Contractor will ensure the quality and contract compliance of the security services for all locations where performance will occur. The Contractor’s QCP shall apply to all supplies and services provided to the DoS. The QCP shall describe:

(a) Any industry certifications, e.g., ISO 9000, that apply to quality control/quality assurance and how they will be instrumental in said capacity.

(b) The means and process used by the Contractor to monitor and document contract performance and compliance. Identify what corrective action thresholds are established and the existing remedies. Prescribe documentation of corrective action and what mitigation steps were implemented to prevent reoccurrence. Identify when a corrective action will be initially implemented, and how corrective action will be continuously implemented and used to prevent recurrences.

(c) Outline the roles and responsibilities within the organization of the different levels of management and supervision in the quality review system.

(d) Discuss the means in which quality standards process is created, implemented, and maintained. How will quality systems/procedures will be documented/archived and transformed into lessons learned.

(e) How will Contractor communications and records be integrated with the quality control system.

(f) Outline the safeguards in place to ensure all employees are in compliance with the physical requirements.

(g) A QCP must include performance metrics, standards of performance, and methods of review employed to meet the specifications and requirements of the contract.

(h) Detail mitigation strategies and anticipated resolution times for shortfalls. Include how the Contractor will ensure that services are performed in accordance with the SOW and COR direction.

(i) Include a method of proactively discovering deficiencies in the services performed. Report, what, if any, process improvements strategies are employed.

(j) Include a description of how deficient performance will be followed up with corrective action. Outline the process for discovering, documenting, resolving, and reporting deficiencies.

(k) Identify how records documenting inspections and any corrective actions will be maintained throughout the life of the contract. Describe records maintenance to include the methodology, inspection schedule and corrective action documentation.

(l) Describe how the Contractor will ensure that equipment is properly issued, stored, controlled, and maintained for accountability.

(m) It is important to define the distinction in terminology between the QCP and the Quality Assurance Surveillance Plan (QASP). The Contractor, and not the Government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The Contractor develops and submits his QCP for Government approval in compliance with contract deliverables. Once accepted, the Contractor then uses the QCP to guide and to rigorously document the implementation of the required management and quality control actions to achieve the specified results. The QASP on the other hand, is put in place to provide Government surveillance of the Contractor’s quality control efforts to assure that they are timely, effective, and are delivering the results specified in the contract.

H.3 DEPARTMENT OF STATE PERSONAL IDENTIFICATION CARD ISSUANCE AND

PARKING PERMIT PROCEDURES

(a) The Contractor shall comply with the DoS Personal Identification Card Issuance Procedures for all employees performing under this contract who require frequent and continuing access to DoS facilities, or information systems. The Contractor shall insert this clause in all subcontracts when the subcontractor’s employees will require frequent and continuing access to DoS facilities, or information systems.

DS Identification Services tool for scheduling badge appointments is now online: ABR - Automated Badge Request (state.sbu).

• This user-friendly tool will walk users through a three-step process to schedule an on-line appointment. Appointments can also be made for ID Units at FASTC, HST, Columbia Plaza (SA-1), and SA-15.

https://abr.ds.state.sbu/badge-request/list https://abr.ds.state.sbu/badge-request/list

• Users can also schedule on-line appointments for new personnel. Walk-In applicants without an appointment may experience longer wait times.

• For assistance or questions, please contact the ID Unit Customer Service Center at (202) 647-1775 or by email at IDservicescsc@state.gov.

• The FASTC Badging Unit is located on the first floor of A1, room 103. To submit a request for a badge, individuals must use the ABR and complete form DS-1838 (Request for Building Pass Identification Card) following the guidance provided on the website or form.

• Before new employees can be issued a badge indicating that they hold a security clearance, they must attend a mandatory security briefing. To make an appointment contact FASTC Training Resource Facility Support (TRFS) Admin at DS-FASTC-TRM- Admin@groups.state.gov or request the virtual security briefing materials by sending the following information to DSAPD@state.gov from a personal email account.

o Full Name o Bureau and Office assigned.

o Contracting Company

• Confirmation must be sent to APD before the new hire’s badging appointment can be scheduled. The badging office will receive verification from APD. After notifying APD their virtual security briefing is complete, new hires can be scheduled for a badging appointment.

• State Department-issued identification badges must be openly displayed by staff while on campus at FASTC but removed when leaving campus. 12 FAM 371.4. d states that identification is to be worn "outside their outer garment on the upper torso front with the photograph on the building pass clearly visible."

(b) FASTC PARKING PERMITS

• Each vehicle must be registered with TRFS and display a valid parking permit to park at FASTC. Parking permits specify the appropriate parking zone and the type of venue access. They are issued in the following categories:

• Employee Privately Owned Vehicle (POV)

• Motorcycle

• Temporary

• Parking Permit Request form found on the TRFS Dashboard. Otherwise, individuals can contact TRFS at (434) 298-3322 or DS-FASTC-TRM-Admin@groups.state.gov.

• Visitor parking spaces are allocated only for individuals visiting FASTC on a short-term, intermittent basis.

• All parking permits must be fully displayed in the front windshield with the information side of the permit facing out.

• Permits may not be loaned and must be returned to TRFS as part of FASTC out-processing or when no longer required.

• Individuals are personally responsible for keeping their permit safe. The loss of a permit must be reported to TRFS immediately.

mailto:IDservicescsc@state.gov mailto:DS-FASTC-TRM-Admin@groups.state.gov mailto:DS-FASTC-TRM-Admin@groups.state.gov mailto:DSAPD@state.gov http://fam.a.state.sbu/fam/12FAM/12FAM0370.html#M371_4 mailto:DS-FASTC-TRM-Admin@groups.state.gov

H.4 FACILITY SECURITY REQUIREMENTS

(a) A facility security clearance at the TOP SECRET level is required for contract performance in accordance with the DD Form 254, Department of Defense Contract Security Classification Specification, attached to this contract.

(b) Since it will be necessary for some Contractor personnel to have access to classified material and/or to enter areas requiring a security clearance, each Contractor employee requiring such access must have an individual security clearance commensurate with the required level of access prior to contract performance. Individual clearances shall be maintained for the duration of employment un-der this contract, or until access requirements change.

(c) The Contractor shall obtain a Department of State building pass for all employees performing under this contract who require frequent and continuing access to Department of State facilities in accordance with Bureau of Diplomatic Security Instructions.

(d) Performance of this contract shall be in accordance with the attached DD Form 254, Department of Defense Contract Security Classification Specification and FAR 52.204-2

"SECURITY REQUIREMENTS."

(e) Classified material received or generated in the performance of this contract shall be safeguarded and disposed of in accordance with the National Industrial Security Program Operating Manual (DOD 5220.22-M).

Additional Requirements:

All personnel performing under this contract shall be U.S. citizens with a security clearance at the SECRET or TOP SECRET (TS) level. Specific TS-cleared personnel, if required by their position and assignment, will be required to be indoctrinated to Sensitive Compartmented Information (SCI).

H.5 3RD PARTY CONTRACTOR EMPLOYEE IDENTIFICATION AND DISCLOSURE

OF EMPLOYER

Contract performance may require Contractor personnel to attend meetings with government personnel and the public, work within government offices, and/or utilize government email.

Contractor personnel must take the following actions to identify themselves as non-federal employees:

• Use an email signature block that shows name, the office being supported and company affiliation (e.g., “John Smith, Office of Human Resources, ACME Corporation Support Contractor”).

• Clearly identify themselves and their Contractor affiliation in meetings.

• Identify their Contractor affiliation in Departmental e-mail and phone listings whenever

Contractor personnel are included in those listings; and

• Contractor personnel may not utilize Department of State logos or indicia on business cards.

All Contractor personnel attending meetings, answering Government telephones, and/or working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public, of other government personnel or Congress that they are Government officials.

Contractor personnel must also ensure that all documents or reports produced by them are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. This direction shall be adhered to unless otherwise waived, in writing, by the cognizant CO. At no time will any Contractor utilize letterhead for any correspondence between the Contractor and any other entity depicting or intimating that the Contractor is a member/employee of the USG, either as an individual or as a company/corporation. For example: Using the Department of State Seal (or any other Government's agency seal) in their letterhead.

H.6 KEY PERSONNEL

The Contractor shall identify the persons selected to fill the roles of Contractor’s PM, part-time DPM, and Contract Administrator for the base IDIQ contract. These individuals shall represent the Contractor as points-of-contact for the CO to help resolve issues and perform other functions that may arise relating to the base IDIQ contract and task/delivery orders under the base contract.

The Contractor shall ensure that the CO has current point-of-contact information for both the PM, DPM, and Contract Administrator.

PM and DPM costs shall be incurred as an overhead rate added after profit and before total hourly price in the fully loaded direct labor rate. This ensures achievement of successful recruitment and retention of these critical positions and properly scales management costs to the size of the program. The Program Office COR and CO retain final hiring approval and the authority to remove persons in these positions for the entire contract commensurate with this special billing procedure. Contract Administrator costs shall be accumulated in the usual G&A pool.

The Contractor agrees that a partial basis for award of this contract is the personnel proposed.

Accordingly, the Contractor agrees to assign to this contract those persons whose resumes were submitted with the proposal necessary to fulfill the requirements of the contract. No substitution shall be made without prior notification to and concurrence of the CO. During the first ninety days of performance, the Contractor shall make no substitutions of PM, DPM, and Contract Administrator personnel unless the substitution is necessitated by illness, death, or termination of employment.

All proposed substitutes shall meet or exceed the qualifications of the person to be replaced.

The CO shall be notified in writing of any proposed substitution at least forty-five days, or ninety days if a security clearance is to be obtained, in advance of the proposed substitution.

Such notification shall include:

(1) An explanation of the circumstances necessitating the substitution.

(2) A complete resume of the proposed substitute.

(3) Any other information requested by the CO to enable them to judge whether the

Contractor is maintaining the same high quality of personnel that provided the partial basis for award.

H.6.1 PROGRAM MANAGER (PM)

The FASTC PM will oversee and ensure delivery of all performance under the contract and subordinate task orders. The PM will be responsible to the CO, COR, and GTMs for performance and delivery. PMs will directly supervise and oversee all site managers, and ensure quality recruiting, hiring, personnel management, training, and support of all personnel/positions under the contract. Place of performance will be FASTC, with frequent onsite presence at SA-11, SA-7, and other USG facilities.

Responsibilities:

• Serve as focal point for all Contractor functions that pertain to performance under the contract and subordinate task orders.

• Interact on a daily/weekly basis with the CO, COR, and GTMs to ensure performance across all contract tasks.

• Supervise, oversee, and direct ongoing strategy to mitigate risk and maintain continuity of operations in accordance with the requirements specified in the contract and task orders.

• Advise and assist regarding the technical scope of the contract.

• Accomplish human resource objectives by overseeing and ensuring effective recruiting, selecting, orienting, developing, counseling, and disciplining employees.

• Plan, establish, and review compensation actions, enforce policies and procedures.

• Ensure timely and accurate reporting, provision of qualified personnel for each task order, and timely and accurate implementation of the requirements of the contract sow and subordinate task order requirements.

• Ensure all aspects of planning, scheduling, organizing, managing, and assessing performance of all personnel under this contract.

• Ensure professional development training as required for personnel.

• Oversees on-time delivery of requirements, invoicing, and other fiscal management functions.

• Review, assess, manage, and correct any behavior by Contractor personnel that would reflect poorly on the Department of State.

Minimum Qualifications:

• U.S. Citizen.

• Bachelor’s degree in a business, management, or security related field.

• Must have at least 30 years of professional experience.

• Must have at least 15 years of experience managing large government programs.

• Must have at least five (5) years of experience as a PM as a Contractor responsible for meeting contract requirements.

• Must have at least 15 years of leadership/supervisory experience.

• Demonstrated ability managing contracts in excess of $30 million annually and a workforce of over 250+ personnel.

• Experience with DoS policies and procedures.

• Experience with the function, policies, and procedures associated with security operations of us embassies and consulates abroad.

• Ability to conduct all the responsibilities listed above and demonstrated leadership and supervisory skills.

• Demonstrated experience in planning, evaluating, analyzing, and implementing government programs.

• Experience as an instructor or manager of adult education programs for security professionals.

• Excellent oral and written communication skills, including ability to communicate solutions effectively to both technical and non-technical audiences.

• Ability to function effectively in challenging situations.

• Must possess and maintain a TOP SECRET security clearance.

H.6.2 DEPUTY PROGRAM MANAGER (DPM)

The FASTC DPM will assist the FASTC PM managing the Contractor processes that enable performance under the contract and subordinate task orders. The DPM will report directly to the PM, and coordinate with the CO, COR, and GTMs when as assigned by PM to do so. DPM will function as the principal interface between the PM (who is located at gov’t site) and the Contractor/PMO (located at Contractor site). Place of performance will be at Contractor/PMO site with visits to SA-11, SA-7, and other USG facilities as needed.

Responsibilities:

• Serve as back-up focal point for all Contractor functions that pertain to performance under the FASTC contract and subordinate task orders.

• DPM will act on behalf of the PM during PM absences.

• Maintain weekly employee FASTC roster and status report to track filled CLINS, new hires, vacancies, resignations, terminations, CLIN changes, PSC conversions.

• Coordinate direct company billing for unit travel needs across domestic and international, in addition to miscellaneous contract expenses.

• Organize and produce contract deliverable documents for pm review and submission.

• Plan, coordinate, and oversee professional development training as required for contract personnel.

• Support PM in new policy development and implementation.

• Coordinate Human Resource (HR) issues and incidents, ensuring company responsiveness to requests for leave, pay issues other HR support needs of contract personnel.

• Coordinate recruiting needs, coordinate and/or conduct pre-screen interviews for initial candidate selections.

• Coordinate with security to meet all contract security clearance requirements.

• Perform contract data analytics to detect trends and collect more accurate appraisals of various issues.

• Proactively communicate and collaborate with Department of State (DoS) and all

Contractor employees to analyze needs for information and analysis on an ongoing basis.

• Work with DPM on corporate budgeting and contract reporting requirements.

• Ensure compliance with company policies, procedures, and practices.

Minimum Qualifications:

• U.S. Citizen.

• Bachelor’s degree minimum. Master’s degree preferred.

• Recent (5 years or less) relevant experience working with FASTC.

• Must have at least 10 years of professional experience.

• Must have at least 3 years of experience supporting government programs/contracts.

• At least one-year prior experience as a DPM or as a management analyst supporting a government program/contract.

• Demonstrated experience coordinating HR and/or recruiting needs.

• Ability to conduct all the responsibilities listed above and demonstrated communication and coordination skills.

• Demonstrated experience in planning, evaluating, analyzing, and implementing government contract requirements.

• Demonstrated excellent organizational and coordination skills.

• Excellent Microsoft Word, Excel, and SharePoint skills.

• Ability to function effectively in complex situations with multiple stakeholders.

• SECRET clearance and ability to potentially obtain TOP SECRET (TS) security clearance.

H.6.3 CONTRACT ADMINISTRATOR

The position of Contract Administrator requires expertise in acquisition regulations, the Basic Contract’s terms and conditions, Order procedures, proposal preparation, negotiations, and Basic Contract/Order administration. The Contract Administrator must coordinate with the PM on all reporting requirements under the Basic Contract.

H.6.4 EMERGENCY PERSONNEL

Personnel performing on this contract may be required to be designated as an Emergency Employee. Emergency Employees are required to remain at or report to work during emergency situations in order to support Department operations, operate facilities, maintain the critical infrastructure, or provide security for the Department. As an emergency employee, they will be required to report for, or remain at work in emergency situations in accordance with their regular work schedule to perform normal duties in support of Department Operations, or if directed, other functions related to the office’s mission, unless excused in advance by a Government supervisor. Early dismissal or closure announcements do not apply to Emergency Employees unless they are instructed otherwise.

Personnel designated as Emergency Personnel are required to always remain in contact with their bureaus during emergency situations and should be prepared to report to work as directed to support and sustain agency operations in an emergency. If the employee is unable to report to work because of imminent danger or other impassable local travel conditions, s/he is to immediately contact his or her manager for guidance.

H.7 NONPAYMENT FOR UNAUTHORIZED WORK

No payments will be made for any unauthorized supplies or services or for any unauthorized changes to the work specified herein or which the Contractor does in "good faith", without a written notification from the Contracting Office. The Contractor is required to notify the CO and COR if any work or changes which has financial impacts are requested by a Government Official outside of the scope of this contract or on the Task/Delivery order, all such instances will be considered an unauthorized commitment, and the Contractor will be performing at their own risk without any further compensation.

H.8 ORGANIZATIONAL CONFLICT OF INTEREST

GENERAL:

(a) The Contractor warrants that, to the best of its knowledge and belief, there are no relevant facts or circumstances which would give rise to an organizational conflict of interest, as defined in FAR Subpart 9.5, or that the Contractor has disclosed all such relevant information.

(b) The Contractor agrees that if an actual or potential organizational conflict of interest is discovered after award, the Contractor will make a full disclosure in writing to the CO. This disclosure shall include a description of actions which the Contractor has taken or proposes to take to avoid or mitigate the actual or potential conflict.

(c) If the Contractor was aware of a potential organizational conflict of interest prior to award or discovered an actual or potential conflict after award and did not disclose or misrepresented relevant information to the CO, the Government may terminate the contract for default.

(d) The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts.

SPECIFIC:

(a) Purpose: The primary purpose of this clause is to aid in ensuring that the Contractor (1) is not biased because of its past, present, or currently planned interests (financial, contractual, organizational, or otherwise) which relate to the work under this contract, and (2) does not obtain any unfair competitive advantage over other parties by virtue of its performance of this contract.

(b) Scope: The restrictions described herein shall apply to performance or participation by the Contractor and any of its affiliates or their successors in interest (hereinafter collectively referred to as "Contractor") in the activities covered by this clause as a prime con- tractor, subcontractor, co-sponsor, joint venture, consultant, or in any similar capacity.

(i) Technical consulting and management support services: The Contractor shall be ineligible to participate in any capacity in Department contracts, subcontracts, or proposals therefor (solicited or unsolicited) which stem directly from the Contractor's Performance of Work (POW) under this contract for a period of three years after completion of this contract.

Furthermore, unless so directed in writing by the CO, the Contractor shall not perform any technical consulting or management support services work under this contract on or relating to any of its products or services or the products or services of another firm if the Contractor is or has been substantially involved in their development or marketing.

(ii) If the Contractor under this contract prepares a complete or essentially complete statement of work or specifications to be used in a competitive acquisition, the Contractor shall be ineligible to participate in any capacity in any contractual effort which is based on such statement of work or specifications for a period of three years after completion of this contract. The Contractor shall not incorporate its products or services in such statement of work or specifications unless so directed in writing by the CO, in which case the restriction in this subparagraph shall not apply.

(iii)Access of information: If the Contractor, in the performance of this contract, obtains access to information such as Department plans, policies, reports, studies, financial plans, internal data protected by the Privacy Act of 1974 (Pub. L. 93-579), or data which has not been released or otherwise made available to the public; the Contractor agrees that without prior written approval from the CO it shall not:

1. Use such information for any private purpose unless the information has been released or otherwise made available to the public.

2. Compete for work for the Department based on such information for a period of six months after either the completion of this contract or until such information is released or otherwise made available to the public, whichever occurs first, technical consulting and management support services.

3. Submit an unsolicited proposal to the Government which is based on such information until one year after such information is released or otherwise made available to the public.

4. Release such information unless such information has previously been released or otherwise made available to the public by the Department.

5. In addition, the Contractor agrees that to the extent it receives or is given access to proprietary data, data protected by the Privacy Act of 1974, or other confidential or privileged technical, business, or financial information under this contract, it shall protect this in- formation from unauthorized use or disclosure for as long as it remains proprietary and refrain from using the information for any purpose other than that for which it was furnished.

6. The Contractor shall have, subject to patent, data, and security provisions of this contract; the right to use technical data it first produces under this contract.

7. Non-disclosure forms, if requested by the COR, or the CO must be signed and submitted by Contractor employees where the Government determines potential OCI or perceptions of OCI are possible, any disagreement or non-cooperation by Contractor employees are grounds for potential removal or partial terminations of effort.

(c) Disclosure after award:

(i) The Contractor agrees that if an actual or potential organizational conflict of interest is discovered after award, the Contractor will make a full disclosure in writing to the CO.

This disclosure shall include a description of actions which the Contractor has taken or proposes to take to avoid or mitigate the actual or potential conflict.

(ii) If the Contractor was aware of a potential organizational conflict of interest prior to award or discovered an actual or potential conflict after award and did not disclose or misrepresented relevant information to the CO, the Government may terminate the contract for default.

(d) Subcontracts: The Contractor shall include the substance of this clause, including this paragraph (d), in all subcontracts of any tier which involve performance or work of the type specified in subparagraph (b)(1) of this clause or access to information of the type covered in subparagraph (b)(2) of this clause. The Contractor shall obtain for the Department an Organizational Conflict of Interest Disclosure Statement or Representation from each intended subcontractor or consultant. The Contractor shall not enter into any sub-contract nor engage any consultant unless the CO shall have first notified the Contractor that there is little or no likelihood that an organizational conflict of interest exists or that despite the existence of a conflict of interest the award is in the best interest of the Government.

(e) Remedies: For breach of any of the above restrictions or for nondisclosure or misrepresentation of any relevant facts required to be disclosed concerning this contract, the Government may terminate the contract for default, disqualify the Contractor for subsequent related contractual efforts and pursue such other remedies as may be permitted by law or this contract.

(f) Waiver: Requests for waiver under this clause shall be directed in writing to the CO and shall include a full description of the requested waiver and the reasons in support thereof. If it is determined to be in the best interests of the Government, the CO shall grant such a waiver in writing.

(g) Modifications: Prior to any contract modification (except for the exercise of options) which

(1) modifies the statement of work to add new work, (2) significantly increases the period of performance, or (3) changes the parties to the contract, the Contractor…