Draft - Delta MCU-8 SOW.docx

Statement Of Work

For the Delta Electronics MCU-8 CG Matrix Control Unit

Conversion of eight (9) remote units to local units.

Installation of Flat Panel Display Factory Modification Kits.

Upgrade of circuit cards to current versions.

Updated technical manuals. Provide one (1) paper and one (1) electronic copy.

Provide two (2) copies of updated diagnostic software.

The contractor shall provide a 1 year warranty.

Provide spare circuit cards and display.

REPAIR OF ELECTRONIC EQUIPMENT AND MODULES

1 SCOPE

1.1 General. This specification covers the requirements for the modification and repair of electronic equipment and those aspects of the maintenance processes, which are applicable to electronic equipment. It establishes uniform standards and procedures to be used in the modification and repair process, for example, receipt and evaluation, maintenance procedures, selection and use of parts and material, marking, preservation, and packing for shipment.

1.2 Types of equipment/components. The repairs of the following types of equipment/components are included in this specification:

2. APPLICABLE DOCUMENTS

2.1 General. The documents listed in this section are specified in sections 3, 4, and 5 of this specification. This section does not include documents cited in other sections of this specification or recommended for additional information or as examples. While every effort has been made to ensure completeness of this list, document users are cautioned that they must meet all specified requirements documents cited in sections 3, 4, and 5 of this specification, whether or not they are listed.

2.2 Government documents.

2.2.1 Specifications and standards. The following specifications and standards form a part of this document to the extent specified herein. Unless otherwise specified, the issues of these documents are those listed in the issue of the Department of Defense Index of Specifications and Standards (DoDISS) cited in the solicitation.

STANDARDS

MILITARY

MIL-STD-129P Change 4, Sept 2007 Marking for Shipment and Storage MIL-STD-2073-1E, May 2008, Standard Practice for Military Packaging

(Unless otherwise indicated, copies of the above specifications and standards are available from the Defense Printing Service Detachment Office, Bldg. 4D (NPM-DODSSP), 700 Robbins Avenue, Philadelphia, PA 19111-5094.)

NON-GOVERNMENT STANDARDS

ASTM-D3951-98 2004 Packing, Commercial

2.3 Non-Government publications. The following documents form a part of this document to the extent specified herein. Unless otherwise specified, the issues of the documents that are DOD adopted are those listed in the issue of the DoDISS cited in the solicitation. Unless otherwise specified, the issues of the documents not listed in the DoDISS are the issues of the documents cited in the solicitation.

AMERICAN SOCIETY FOR QUALITY CONTROL

ANSI/ASQC-C1-1996 Specification of General Requirements For a Quality Program

(Application for copies should be addressed to the American Society for Quality Control (ASQC), 611 East Wisconsin Avenue, Milwaukee, Wisconsin 53202.)

2.4 Order of precedence. In the event of a conflict between the text of this document and the references cited herein, the text of this document takes precedence. Nothing in this document, however, supersedes applicable laws and regulations unless a specific exemption has been obtained.

3. REQUIREMENTS

3.1 General Requirements

3.1.1 Incoming Physical Inspection Report. Incoming Physical Inspection Report (paragraph 3.2.2.1.a) shall be returned within 5 working days if any shipping damage is noted.

3.1.2 Equipment Overhaul and Repair Turn Around Time. No work shall be performed until Contracting Officer has approved the Incoming Physical Inspection Report. Once approval is granted by Contracting Officer repairs shall not exceed 40 days per unit.

3.1.3 Overhaul. Equipment shall be upgraded as follows:

a. Installation of newest version of circuit cards and power supply.

b. Installation of newest version of front panel display assembly.

c. Conversion to dual serial output if not already installed.

3.1.4 Repair. The contractor shall perform the level of repair required to return the repairable equipment or module to a ready for issue (RFI) condition from a non-ready for issue (NRFI) condition. The following are the minimum processes:

a. Disassembly and cleaning required to facilitate the equipment repairs.

b. Repair or replacement of parts that have failed or are of marginal quality due to wear, deterioration, or damage so as to return the item to ready for issue (RFI) condition.

c. Install all applicable field changes, modifications and firmware upgrades.

d. Re-assembly, alignment, and testing.

3.1.5 Documentation. Provide updated technical manuals for each unit (C5I DET TISCOM, RCF Boston, COMMCOM, RCF Miami, RCF New Orleans, RCF Point Reyes, RCF Honolulu and COMMDET Kodiak. as follows:

a. For each MCU8-CG to reflect changes to newest version of circuit cards and diagnostic software for each assigned unit.

b. For each installed SLS-4 part number.

3.1.6 Diagnostic Software. Provide updated diagnostic software for each unit to work with upgraded circuit cards and firmware.

3.1.7 Spares. Provide the following spare cards:

c. 1 spare dual serial ready equipment chassis.

3.1.8 Government furnished equipment. Defective equipment, modules, or items will be shipped to the Contractor from the USCG Command, Control, Communications, Computers, Cyber & Intelligence Service Center (C5ISC).

3.1.9 Defective item lot size. Equipment or items will be shipped as single items or in lots. Lot size will be based on Coast Guard needs.

3.1.10 Obsolete parts/processes. In the event certain parts or processes become obsolete, the Contractor shall notify the Contracting Officer and submit 1) rationale and verification of any obsolete part or process, and 2) a written estimate of the cost required to make the repair. The Contractor shall not proceed until firm fixed price and delivery schedules are negotiated and authorization to proceed is received from the Contracting Officer.

3.1.11 Unusually damaged items. Repair requirements do not include equipment or components received which indicate obvious misuse, cannibalization, and severe damage due to mishandling, fire, or submersion. In the event that severely damaged or cannibalized equipment or components are received, the Contractor shall notify the Contracting Officer and submit 1) a description of the condition of the equipment or component as received, 2) an estimate of the probable cause of the condition, and 3) a written estimate of the cost required to make the repair. The Contractor shall not proceed until a firm, fixed price for repair and a delivery schedule are negotiated and authorization to either proceed with repairs, or disposal instructions have been received from the Contracting Officer.

3.1.12 Limitation of repair. The price in the schedule is the cost of repair unless otherwise authorized. Repairs will not normally be authorized if the cost of repair exceeds 65% of the acquisition cost of the item. In the event that the repair costs will exceed 65% of the item acquisition cost, the Contractor shall notify the Contracting Officer. The Contracting Officer will make the determination whether to repair the item or will provide disposal instructions.

3.2 Detailed requirements.

3.2.1 Materials. The Contractor shall provide all spare parts, components, current technical manuals, discrete components and consumable materials needed for the repair and overhaul of the items.

3.2.1.1 Selection of Parts and Materials. The Contractor shall utilize parts and materials specified in the latest design specifications. Original Equipment Manufacturers (OEM) parts or equivalent that is equal to the performance and tolerance characteristics of the current design. Any part which would change the form, fit, and/or function of the equipment or module shall not be used. Requests to utilize nonstandard (non-OEM or direct equivalent) parts shall be submitted to the Contracting Officer for approval after review by the Contracting Officer’s Representative (COR).

3.2.2 Repair and Overhaul process.

3.2.2.1 Inspection. In the course of repairs and overhaul, three levels of inspection shall be performed, as follows:

a. Incoming inspection. This inspection shall be performed at the point of receipt of the repair material to detect damage in transit. The items shall be inspected for completeness, for model type per contract or work order, and for obvious flaws and defects. If the equipment or module is received incomplete or damaged in transit, the Contracting Officer shall be immediately notified of the discrepancy. The Contractor shall identify and record the damaged property by its nomenclature; serial number (if applicable), NSN, manufacturer's part number, date of receipt, quantity, number inspected, number defective or damaged, contract number, nature of the defect, circumstances of discovery, and estimated repair cost. See attachment 1.

b. In-process inspections. These inspections shall be performed during repair and overhaul in order to ensure completeness of work and conformance to equipment technical requirements. Examples of such inspections are 1) adherence to fault isolation and test procedures, 2) proper application of coatings and treatments, and 3) proper mounting and connection of piece parts. The results of all in process inspections shall be recorded and provided with equipment upon return to the Coast Guard.

c. Final inspection. This inspection shall consist of 1) a visual inspection of workmanship, assembly and fit, mechanical and electrical safety and marking, materials, parts, and finish, and, treatment for prevention of corrosion and 2) verification of all operations specified in the equipment technical requirements. All final inspection observations and measurements shall be recorded, certified on contractor provided form and provided with equipment.

3.2.2.2 Disassembly. The degree of disassembly on any equipment or module processed by the Contractor shall be commensurate with the level of repair required.

3.2.2.3 Cleaning. Items requiring cleaning during repair shall be cleaned prior to or during the pre-induction inspection and disassembly, whichever is deemed more practical by the Contractor. Final cleaning shall be conducted to ensure the component is free of obvious defects and corrosion, soil, grease, residue, fingerprints, perspiration, or other acid or alkali residues. All temporary markings and tags, to include the CG-5236 Serviceable/Unserviceable Tag shall be removed.

3.2.2.4 Overhaul. Each part number shall be upgraded as per the OEM’s recommendation for circuit cards, power supply and display.

3.2.2.5 Testing. In the course of repair, the Contractor will perform two types of testing:

a. Operational tests. These tests shall be for the purpose of verifying operation and to identify areas requiring fault isolation.

b. Final performance and acceptance testing. A dynamic test will be conducted to confirm acceptability of alignment and function. This must be accomplished using a fully operational equipment mock-up, or the use of Automated Test Equipment (ATE) with the ability to emulate live circuit conditions. The qualifying performance standard for the equipment shall be the test criteria contained in the equipment technical requirements.

3.2.2.6 Fault isolation. Troubleshooting of electronic equipment and modules shall recognize the fault symptom, identify the circuit responsible, and isolate the defective component(s) or sub assembly. After a fault has been localized, but prior to corrective action, ascertain that the specific fault is actually the cause of the malfunction rather than a symptom of some other malfunction. The Contractor shall be responsive to the troubleshooting procedures as indicated in the applicable technical documentation or established test procedures.

3.2.2.7 Marking - Contractor identification. The Contractor shall affix a permanent vendor identification decal that is traceable by the Coast Guard to the Contractor, date of repair and the contract under which the repair was accomplished.

3.2.2.8 Technical specifications. Except where otherwise indicated, the Coast Guard will not provide the current technical specifications, manuals, or other technical data or diagnostics for repair of the items covered by this specification. The Contractor is responsible for obtaining the required technical manuals or data. This information shall remain the property of the Contractor but must be available for inspection by the Coast Guard.

3.2.2.9 Repair diagnostics. The Contractor shall develop repair diagnostics and test procedures to effectively troubleshoot problems with the components and repair the components to meet the requirements of this specification. The diagnostics and test procedures shall be in accordance with current technical specifications (see paragraph 3.2.2.9).

3.2.2.10 Test and diagnostic equipment. The Contractor shall provide all test and diagnostic equipment required to repair and test the items during the repair process.

3.2.2.11 Documentation. All rework performed and parts replaced on each item shall be documented. The record sheet shall contain all operations, including; inspection, initial testing, probable cause of failure, repair, alignment, cleaning, final testing, and inspection that have been performed.

3.2.2.12 Test data record sheet. A record of the data obtained during tests performed (see 3.2.2.5.b) shall be made on a test data record sheet. The Contractor is responsible for preparing and maintaining the documents. A copy of the applicable test data record shall be included with each item.

3.3 Deliverables. The contractor shall provide upon completion of repairs/overhaul the following with each unit:

a. Technical manual. The updated technical manual shall reflect all changes to the chassis part number and diagnostic software operation. Contractor shall provide one paper copy and one Adobe PDF copy on Compact Disc (CD) or Digital Video Disc (DVD) for viewing on a Microsoft Windows 10 based computer.

b. Diagnostic Software. Provide updated diagnostic software for each chassis part number. Software shall be compatible with a Windows 10 based computer.

3.3 Security. Contractor employee access to sensitive but unclassified (for-official-use-only) information is not required under this contract.

4. VERIFICATION

4.1 General. The Contractor shall maintain an inspection system in accordance with ANSI/ASQC-C1, which shall insure each item that is offered to the procuring activity for acceptance or approval conforms to contract requirements. The inspection system shall be documented and available for review and approval by the procuring activity.

4.2 Responsibility for inspection. Unless otherwise specified in the contract or purchase order, the Contractor is responsible for the performance of all inspection requirements as specified herein. Except as otherwise specified, the Contractor may use his own or any commercial facilities acceptable to the Government.

4.2.1 Records. The Contractor shall maintain records of all inspections and tests. These records shall available for viewing upon request.

4.3 Calibration. Test equipment utilized during repair shall be calibrated in accordance with ANSI/ASQC-C1-1996 using standards traceable to the National Bureau of Standards.

4.4 Submission of test plans. If the equipment is being repaired by other than an OEM authorized / certified repair facility Test Plans shall be submitted for review by the Equipment Specialist(s) prior to the award via the Contracting Officer.

5. PREPARATION FOR DELIVERY

5.1 Unit pack. All items repaired shall be individually packaged and returned in the same container that it was received in. If contractor deems packaging to be unusable for return shipment contractor shall provide new suitable return packaging. Remove any old shipper markings from the containers prior to applying the new markings.

Required items for return in shipment container:

a. A copy of the test data record sheet (see 3.2.2.13).

b. Paper technical manual and electronic copy.

c. Diagnostic software

5.2 Electronic parts susceptible to damage by environmental field forces. Sensitive electronic devices and other items susceptible to environmental field force damage (electrostatic fields, electromagnetic fields, or magnetic fields, or combinations of these fields) shall be protected in accordance with MIL-STD-2073-1E.

5.3 Intermediate and exterior packing. Unit packs shall be packed in exterior shipping containers, meet common carrier acceptance and provide safe delivery to destination.

5.4 Marking. No special markings required. Items will be shipped to Coast Guard field units for installation. Surface Forces Logistics Center (SFLC) Marking and Packaging instructions will not apply to this contract.

5.5 Return Shipping Locations. Coast Guard unit shipping location shall be provided at time of initial delivery for repair/overhaul. See attachment 2 for locations.

INCOMING INSPECTION REPORT

1. Condition of exterior packaging. _________________________________________

2. Suitability for reuse of packaging _________________________________________

3. Physical damage to exterior of equipment chassis. ____________________________

4. Physical damage to interior of equipment chassis. ____________________________

5. Additional comments

Attachment 1

(RCF Point Reyes) USCG TRACEN Petaluma ESD Novato 599 Tomales Rd.

Petaluma, CA 94952 415 669 2011

(COMMDET Kodiak) CG Base Kodiak C4IT Department (ESD) Bldg 576 Aviation Loop Rd.

Kodiak, AK. 99619 907 487 5313

(RCF Boston) USCG ESD Cape Cod 3456 Turpentine Road Buzzards Bay, MA 02542

OPFAC: 31-31125

508 968 6441

(RCF Miami) USCG ESD Miami 100 Macarthur Causeway Miami Beach, FL 33139 305 535 4345

(RCF New Orleans) ESD New Orleans Base New Orleans C4IT Department 1790 Saturn Blvd New Orleans, LA 70129 504 253 4571

(RCF Honolulu) ESD Honolulu

BASE HONOLULU C4IT DEPARTMENT

400 SAND ISLAND PARKWAY

HONOLULU, HI 96819-

(COMMCOM)

ESDD Chesapeake 4720 Douglas A. Munro RD Chesapeake, VA 23322 757 421 6213

TISCOM

C5ISC Alexandria Det

US COAST GUARD

7323 Telegraph RD STOP 7360 Alexandria VA 20598-7360

Attachment 2