DQ QAAA 2026000360 - Amendment 03.docx
DOCX document 3 MB Posted
- Solicitation number
- DQ1 QAAA 2026000360 4
- Issued by
- Arapahoe County, Colorado
About this file
This document is a Questions and Answers (Q&A) Amendment 03 for a Documented Quote (DQ) solicitation issued by the Colorado Department of Early Childhood (CDEC) for eLearning and training materials translation services. CDEC seeks a vendor to translate training content from English into Spanish and Arabic for the US market, specifically targeting Latin American Spanish dialects and Modern Standard Arabic. The scope includes translating approximately 5-7 hours of eLearning content annually, developed in Articulate Storyline 360, along with 100-200 pages of text-based documents and 100-200 slides in presentation decks. Each hour of eLearning content typically contains approximately 15,000 words requiring translation. The vendor must provide voiceover recording and audio production services, with preference given to proposals offering both human narration and AI-generated options. The expected turnaround time for a one-hour eLearning course is 2-3 months, inclusive of review periods. The initial contract term is one year, with options to renew for up to two years depending on various factors. Work will be assigned on an ongoing basis according to a predetermined training development schedule, with anticipated award to a single vendor.
Pricing should be based on the average annual translation needs described above, and vendors may structure pricing as either fixed price per course or unit-based rates (per word, per hour, or blended models). The State has not disclosed an upper budget limit, preferring competitive proposals. Vendors are responsible for securing their own Articulate 360 licenses, with associated costs eligible for inclusion in project quotes. The vendor must maintain WCAG 2.1 Level AA accessibility compliance in translated content and translate alt text on images, though the English source files are already accessibility-remediated. Subcontractors are permitted with CDEC vetting and approval. All solicitation information, including pricing submissions, is subject to public disclosure under the Colorado Open Records Act. Vendors must be registered with Bidnet and/or VSS to receive automatic notifications of amendments; unregistered vendors must manually check for updates. Resident bidder preferences apply per Colorado Revised Statutes 24-103-906, with nonresident bidders subject to comparable percentage disadvantages based on their home state's bidding preferences.
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DQ QAAA 2026000360 - Q&A
1. What is the target audience for Spanish being requested? Our assumption is that the Spanish will be developed for the US market. Please confirm.
Answer: This is correct, we need training content translated into Spanish for a US market that mostly uses Latin American Spanish.
2. Please explain CDEC’s vetting process for subcontractors assigned to the project.
Answer: CDEC reserves the right to vet and approve any subcontractors on the project. See Section 14: Subcontracts of the Purchase Order Terms and Conditions for information.
3. The DQ document states that “A preference will be applied to organizations that include detailed options to use human narrators.” Can you clarify whether CDEC’s preference is for the selected vendor to use human narrators, or whether preference is for the vendor to offer detailed options to using human narrators?
Answer: The latter, the preference is to have the detailed options for using human narrators presented. It is acceptable to also include AI-generated narration options as well.
4. Should translation of external assets (PDFs, Job Aids, Web pages, etc.) linked in the sample course provided be included in the project scope?
Answer: The majority of external assets will NOT be included in project scope. However, a small number of internally developed assets will be included in the project scope based on project need. For eLearning translation, on average we will request translation of up to five pages of assets per each one hour of content. These assets will generally be in the form of job aids, resource lists, or .pdfs. A similar number of assets on average will be included in project scope per 50 slides in a slidedeck. Note that eLearning translation will include translation of the eLearning module and a text version of the module’s narration, which is used as an accessibility tool (see sample course files for reference).
5. Will any of the information provided in our response to the DQ, including our pricing information, become public information even if we are not the selected vendor?
Answer:
a. Yes, per Colorado Open Records Act all information related to this solicitation including any awards made off of this solicitation are subject to public disclosure.
b. Please reference section 9, subsection VII. Confidentiality of the DQ for detailed information.
6. Does the CDEC anticipate additional accessibility functionality implemented by the vendor beyond translating the existing English content? Is our assumption correct that the English source content has been developed in accordance with the accessibility requirements as outlined in the DQ, and that no additional functionality be required as part of the translation project. Please confirm.
Answer: Correct. The English version would already be set up to be accessible. The one exception would be if there is an image with alt text; we would include that alt text translation as part of what we hope to have translated. This tends to be a fairly small percentage of the overall translation.
7. What is the anticipated volume per year in number of courses, and will these courses be similar in scope to the sample courses provided with the DQ?
Answer: This varies year to year. On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic, and yes, these courses will be similar in scope to the sample courses provided in the DQ. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain 15,000 words of text that require translation into Spanish and Arabic.
8. Will vendors be alerted as to any changes in the DQ process on Bidnet and VSS, or is the burden on the vendors to periodically check the sites for potential changes?
Answer: CDEC will publish any changes in the DQ process via an amendment and post it on Bidnet and VSS. Vendors that are registered with Bidnet and/or VSS will receive notifications from the system. Vendors that are not registered with Bidnet and/or VSS will need to check for potential changes. Please note that CDEC will communicate out information regarding any changes outside of Bidnet and VSS.
9. The DQ mentions the potential for translation of additional languages in the future. Can you identify which languages may be contemplated?
Answer: This determination is based on the needs of the early childhood workforce in Colorado. Currently, we are only seeking a vendor to support the translation of training materials from English to Spanish and Arabic. If the CDEC is able to determine a third language for translation in the future, this will be shared publicly, but for now, the scope of this documented quote solicitation should only be for Spanish and Arabic translations of training materials.
10. Pricing Evaluation: Since cost is identified as the primary evaluation factor, could CDEC clarify how proposed pricing will be evaluated and compared across vendors given that Exhibit A does not define quantities or specific volume metrics? Specifically, how will pricing be assessed to ensure consistency and comparability when vendors may propose different unit‑based pricing structures?
Answer: On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain 15,000 words of text that require translation into Spanish and Arabic. Based on this average need, we will determine the most cost-effective options to assess and ensure consistency and comparability when vendors propose different unit-based pricing structures. We encourage vendors to provide estimates based on CDEC’s average translation needs described previously.
11. Storyline Source Files and Transcripts: Based on the pre‑quote conference, it is our understanding that the awarded vendor will be provided access to the Articulate Storyline source files for existing English courses, and that editable course text (e.g., on‑screen text, captions, or scripts included in Storyline) will be available for export and translation. Could CDEC please confirm whether transcription of audio‑only source files is outside the scope of this solicitation?
Answer: Yes, the transcription of audio-only source files is outside the scope of this solicitation.
12. Access to Slides and Text‑Based Content: Could CDEC confirm whether all eLearning slide content and associated text (excluding video narration) will be accessible directly within the provided Articulate Storyline files, or whether any portions of the content will be provided through a separate delivery method? Specifically, the 100-200 pages and 100-200 slides.
Answer: Yes, all eLearning slide content, narration, and text will be accessible directly with the provided Articulate Storyline files. The 100-200 pages and 100-200 slides will be separate translation needs that are NOT eLearning/Storyline files. These text pages would be provided in Microsoft Word or Google Doc formats, and slides would be Power Point or Google Slides.
13. AI and Human Voiceover Options: Could CDEC confirm whether vendors may propose both AI‑generated and human voiceover options as part of their response, with the understanding that the State may select the preferred approach on a per‑project basis?
Answer: Yes, confirmed, vendors may propose both AI-generated and human voiceover options.
14. Pricing Voiceover Options in Exhibit A: If vendors are permitted to offer both human and AI voiceover options, could CDEC provide guidance on how these options should be reflected in Exhibit A pricing? Specifically, how should vendors present alternate unit rates without implying that both options would be used concurrently or without presenting an inaccurate projected total?
Answer: We suggest providing two pricing options, one that utilizes human voiceover and one that utilizes AI voiceover.
15. Will it be possible to get any sample file for reference? We find reviewing a sample file is the best way to provide an accurate quote. However, we completely understand this might not be possible.
Answer: Please see Section 3. viii. bullet point 4 of the solicitation.
16. We noted your preference for US Spanish or alternatively Mexican Spanish for the Spanish translation. Do you have any preferences for the Arabic translation? Specifically, do you have a specific dialect you would prefer the translation to be in?
Answer: Regarding the Spanish translation, the preference is for a Spanish USA version, though the team indicated that including pricing for Mexican Spanish would also be acceptable, as both dialects have been used in the past. For Arabic, we are currently using Modern Standard Arabic, although if the most prevalent dialects spoken in Colorado shift, we may update that in the future.
17. To ensure the highest accuracy in our quote/proposal, it would be greatly appreciated if you could provide a bit more information on the total number of videos and total number of images for all courses.
Answer: These numbers will vary based on project need, and from year to year. To assist with proposals, though, on average one hour of eLearning content will contain up to 8 minutes of video and approximately 70 images. The majority of these images will not require alt text. For other types of training materials, document/page-based files will have minimal images and no video. Slide-based files (PowerPoint, GoogleSlides) will have 1-2 images per slide and an average of up to 8 minutes of video per 50 slides.
18. Regarding accessibility requirements, can you clarify whether existing English-language course content within the LMS has already been assessed and remediated to comply with WCAG 2.1 Level AA, and if so, whether documentation or audit results can be shared as a baseline upon project kick-off; additionally, please confirm expectations for multilingual content, including whether full accessibility remediation for screen reader compatibility is required within scope and how any resulting differences in LMS behavior or user experience should be addressed or evaluated.
Answer: Yes, English source files have already been assessed and remediated to comply with WCAG 2.1 Level AA. CDEC can share available documentation upon project kickoff. For multilingual content, full accessibility remediation is not required if the source English files are updated/modified to create translated versions, with the exception of translation of any alt text on images. If translated files are created from scratch, then accessibility remediation would be necessary.
19. Regarding SAM.gov verification requirements, can you confirm whether alternative background checks or compliance screening processes are acceptable in lieu of, SAM.gov checks, and if so, what specific standards, certifications, or documentation would be considered equivalent for demonstrating eligibility and compliance?
Answer: No, there is nothing in lieu of checking SAM.gov.
20. Regarding the nonresident bidder provision, can you clarify how the “comparable percentage disadvantage” is applied in practice, specifically whether out-of-state vendors are systematically disadvantaged based on their home state’s bidding preferences, how this adjustment impacts scoring or pricing evaluation, and whether there are any scenarios in which a nonresident bidder would not be subject to this disadvantage?
Answer: Please reference Colorado Revised Statutes 24-103-906 C.R.S. Bid preference – state contracts that states:
(1) (a) Except as provided in subsection (1)(b) of this section and in sections 24103-907 and 24-103-907.5, when a contract for commodities or services is to be awarded to a bidder, a resident bidder is allowed a preference against a nonresident bidder equal to the preference given or required by the state in which the nonresident bidder is a resident.
If a nonresident bidder preference is being applied CDEC will communicate this preference with the awardee during the contracting process.
21. Regarding organizational experience requirements, can you clarify whether experience from subcontractors may be included in the response to demonstrate experience with Colorado audiences, particularly in cases where the prime contractor has extensive experience outside Colorado but is partnering with a subcontractor that has relevant in-state expertise?
Answer: Yes, this is acceptable.
22. Is there a budget allocated to this contract? If yes, how much?
Answer: There is no disclosed upper limit for the budget, as the CDEC prefers to receive the most competitive proposals, and applicants should submit their best numbers. The budget submission should be created with only one year in mind, as the initial contract is for one year, although there is an option to renew it for up to two years depending on various factors.
23. Approximately how many eLearning courses and instructor-led training materials are expected to be translated during the contract period?
Answer: On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic.
24. What is the average size of a course (e.g., number of slides, duration, or word count)?
Answer: For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic. Most eLearning courses are 1 hour long, although they may be longer or shorter.
25. Will work be assigned on an ongoing basis, or released in batches?
Answer: Work will be assigned on an ongoing basis, based on a pre-determined training development schedule.
26. What is the expected turnaround time per course?
Answer: Expected turnaround time for a one-hour eLearning course is generally 2-3 months, inclusive of all review periods. Turnaround time for other files (such as documents or slide decks) will vary based on file length and can be mutually agreed upon.
27. Are Spanish and Arabic required for all courses, or will languages vary by project?
Answer: It is anticipated that all projects will be translated into both Spanish and Arabic. There is an occasional need for only one language, but this is uncommon.
28. How will updates and maintenance be handled after initial translation?
Answer: CDEC will assume responsibility for all updates and maintenance after initial translation and receipt of deliverables.
29. Regarding translation workflow and integration, can you confirm whether the LMS supports the use of plugins, APIs, or other automation mechanisms to facilitate the export of source content and the import of translated content, including support for ongoing updates and version control, and whether there are any technical constraints or preferred tools that should be considered for this approach?
Answer: Plugins, APIs, and other automation mechanisms are not used by CDEC at this time. Content will not be exported or imported into the LMS, but instead developed and updated as standalone files that are published, installed, or otherwise distributed based on project need. So, no technical constraints or tools need to be considered for LMS export/import.
30. Regarding scope and volume, can you provide details on the expected content volume, including the number of modules, courses, or other assets in scope for translation?
Answer: On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic.
31. Payment Schedule – Level of Detail. The Payment Schedule included in Exhibit A appears to be a blank template with monthly “Description” and “Amount” fields. Is the State’s intent that pricing remain fully bundled, without service‑level or language‑level breakouts?
Answer: Breakout pricing that demonstrates how any monthly pricing amounts are calculated is appreciated.
32. Service Volumes. The solicitation does not provide estimated word counts, number of courses, or file volumes.
a. Should vendors base their pricing assumptions on the provided samples (Item 3, Section 6.0 – Quote Content)?
b. If available, can the State provide estimated annual or project‑level volumes to support more accurate pricing?
Answer:
a. Yes
b. On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic.
33. Turnaround Times (TAT) and Expedited Requests. The solicitation does not define standard or expedited turnaround times. Does the State have baseline expectations for delivery timelines?
Answer: Expected turnaround time for a one-hour eLearning course is generally 2-3 months, inclusive of all review periods. Turnaround time for other files (such as documents or slide decks) will vary based on file length and can be mutually agreed upon.
34. Cancellation and Minimum Fees. The solicitation does not address service‑level cancellation terms or minimum fees. Is the State open to vendors describing proposed minimum fees and cancellation terms within the narrative response?
Answer: Yes
35. Are vendors permitted to submit a proposal for this solicitation if they have another active, unawarded bid currently pending with the Department of Early Childhood DQ1 QAAA 2026000263? Or does having a prior pending procurement with the same department affect eligibility for this bid?
Answer: Vendors are not prohibited from submitting a proposal for any open solicitation.
36. Regarding the use of Articulate 360 for this project: Is the vendor expected to use a state-provided license, or is the vendor responsible for securing their own license? If the vendor must provide their own license, should the associated licensing cost be included in the project quote?
Answer: The vendor is responsible for securing their own licenses. This expense may be included in the project quote.
37. Scope and Volume: Can the State provide estimated annual volumes (e.g., word count, number of courses, and number of files) across:
a. eLearning (Articulate Storyline)
b. Instructor-led materials
c. Supporting documentation
Answer: On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic.
38. Scope and Volume: How many courses/modules are anticipated annually, and what is the typical length (words/minutes) per course?
Answer: On average, each year, we translate about five to seven hours of eLearning content into both Spanish and Arabic. In addition, each year, 100-200 pages of text-based documents and 100-200 slides in slide decks. For an hour of eLearning content, our courses typically contain about 15,000 words of text that require translation into Spanish and Arabic.
39. Languages: Is the initial scope limited to Spanish and Arabic, or should vendors anticipate additional languages during the contract term?
Answer: The initial scope is limited to Spanish and Arabic. Additional languages would only be a potential factor during any years that funding is renewed.
40. Languages: If additional languages are introduced, should pricing be pre-established or quoted as needed?
Answer: Pricing may be quoted as needed should an additional language be introduced in any years that funding is renewed.
41. Multimedia and Voiceover: Does the scope include voiceover recording and audio production, or is it limited to script translation and narration syncing?
Answer: Yes, the scope includes voiceover recording or generation and audio production.
42. Multimedia and Voiceover: If voiceover is required, are there preferred standards (e.g., human vs. AI-generated, voice profiles, accessibility requirements)?
Answer: Preference is for proposals that include the option for human-voiced narration. Voice profile is female-sounding and conversational. Accessibility requirements are limited to appropriate pacing.
43. Technical Scope (Articulate Storyline): Will editable Articulate Storyline source files (.story) be provided?
Answer: Yes
44. Technical Scope (Articulate Storyline): Are vendors expected to perform full engineering within Storyline (including publishing), or return translated assets only?
Answer: Vendors are not expected to publish Storyline files, but should return translated assets in a final format that is ready for publication.
45. Technical Scope (Articulate Storyline): Are there established formatting or technical standards to follow?
Answer: Yes. However, please note that these standards will already be established in all source English files. The vendor will be expected to maintain but not establish these standards.
46. Accessibility: What level of WCAG compliance is required (e.g., AA, AAA)?
Answer: AA
47. Accessibility: Are vendors responsible for accessibility remediation, or only for maintaining existing accessibility features?
Answer: Vendors are responsible for maintaining existing accessibility features, with the exception of translating and updating any alt text assigned to images. Please note that most images in our products are decorative only and do not have alt text assigned.
48. Turnaround Expectations: Are there defined turnaround times for standard and expedited requests?
Answer: Expected turnaround time for a one-hour eLearning course is generally 2-3 months, inclusive of all review periods. Turnaround time for other files (such as documents or slide decks) will vary based on file length and can be mutually agreed upon. If an expedited request is necessary, it will be schedule based on mutually agreeable timelines, and other projects may be adjusted to allow for expedited priority.
49. Turnaround Expectations: What proportion of work is typically expected to be rush or time-sensitive?
Answer: The majority of work will be performed on standard timelines per predetermined schedules. However, due to the nature of government work, a small percentage of less than 10% of total work may be needed on a time-sensitive or rush basis. These projects are typically short updates to existing content to align with new state or federal regulations.
50. Workflow and Systems: How will content be distributed to vendors (e.g., email, platform, LMS/PDIS)?
Answer: Content will be distributed to vendors by use of a shared Google Drive, as many files will be too large to distribute via email. CDEC is open to other file sharing systems that are mutually agreed upon with the vendor.
51. Workflow and Systems: Are there any required workflows for file naming, version control, or QA processes?
Answer: When different file names are needed to distinguish file versions, CDEC uses conventions such as “draft” and “final” and/or the use of a date incorporated into the file name. For QA processes for translation, CDEC follows an alpha and final model.
52. Pricing Structure: Should pricing be structured as fixed price per course/module or unit-based (e.g., per word, per hour)?
Answer: Either option is acceptable.
53. Pricing Structure: How should vendors account for engineering, formatting, and QA activities within pricing?
Answer: Vendors may account for these tasks in a manner of their choosing (ie flat rate, hourly rate, percentage of translation cost, etc).
54. Pricing Structure: Will blended pricing models be considered?
Answer: Yes
55. Subcontracting & Qualifications: Are vendors permitted to utilize subcontractors?
Answer: Yes, although CDEC reserves the right to vet and approve subcontractors.
56. Subcontracting & Qualifications:Are there specific certification or qualification requirements for linguists or voice talent (if applicable)?
Answer: Preference is for native speakers of the language.
57. Evaluation Criteria: Can the State share the evaluation criteria and weighting for this solicitation?
Answer: Please reference Section 7.0 How Quotes are Evaluated in the Solicitation. Please note that with Documented Quotes, price is the primary evaluation factor.
58. Evaluation Criteria: Will there be a Best and Final Offer (BAFO) stage?
Answer: That is dependent on the quotes that are received and assessments made during the evaluation process. Please reference Section 7.0 How Quotes are Evaluated for this provision.
59. AI & Technology Use: Does the State permit or encourage the use of AI-assisted translation or voice technologies?
Answer: AI-assisted translation is permitted as long as the use and specific technology is disclosed, and all AI-translation is human reviewed. CDEC reserves the right to request the use of a different AI tool if a tool presents security risks. AI generated voice technology is permitted if the generated voice is of sufficient quality. Preference will be given to vendors that include the option for human narration.
60. AI & Technology Use: Are there any restrictions or guidelines regarding AI usage?
Answer: AI-assisted translation is permitted as long as the use and specific technology is disclosed, and all AI-translation is human reviewed. CDEC reserves the right to request the use of a different AI tool if a tool presents security risks. AI generated voice technology is permitted if the generated voice is of sufficient quality.
61. At the pre-bid meeting held last Friday, April 17, it was mentioned that presentations are of around 30 minutes each. Do you have an average number of slides per presentation? Can these vary depending on each presentation?
Answer: If this question is referencing eLearning modules, most eLearning courses are one hour, although they may be shorter or longer. The number of slides in a course will vary, although one hour of eLearning content on average has about 15,000 words and 70 images.
62. What are the volumes? Can you please reconfirm the average number of slides and average number of text heavy pages for translation per year?
Answer: There will be an average of 100-200 pages of document/text-heavy files, and 100-200 slides, for translation each year (in addition to 5-7 hours of eLearning content).
63. Is this an exclusive contract? And how many vendors will this be awarded to?
Answer: We anticipate awarding this to one vendor. The award will be exclusive for the projects entailed in the statement of work, although CDEC may have other separately funded translation projects.
64. How many vendors does Colorado work with currently?
Answer: CDEC will refrain from answering this question.
65. Some buttons in the course take you to a Google drive link but it’s not open to check the material. Is this out of scope for the quote or will we receive them for quoting?
a. Ex:
Answer: Some resources linked within the sample course files are restricted. These files do not need to be referenced for submission of a vendor bid. Should any supplemental files need to be translated in conjunction with eLearning content, these files will be provided as needed, and will be included in the average of 100-200 pages of files translated each year. For eLearning translation, on average we will request translation of up to five pages of assets per each one hour of content.
66. The course has buttons that it seems that should take you to another part but it doesn’t. If we check the .story file the trigger doesn’t have any setting either but it might have to lead to another part.
a. Example:
Course:
Story:
Answer: Some functionality is restricted in the sample course files, but please rest assured that it does not impact the translation needs of the files.
67. If approved, should we check these cases with your team and we/your team fixes them or leave them as in the source file?
Answer: Should any errors or apparent errors be found in source files that are provided for translation, the vendor is requested to communicate these instances to CDEC so that a mutually agreed upon plan for remediation can be developed. For major errors CDEC will assume responsibility for remediation and provide an updated file. For minor errors of minimal scope (for example, a typo on one slide) the vendor may be requested to remediate the instance.
68. In this case we can see in the story file these layers but not in the Articulate review link course:
Those files seem to be local in the computer of the original designer:
a. Are they in scope? Will you be sending them for the quote?
Answer: These Storyline files are samples only, and some external links and functionality are limited. These layers do not need to be included in any vendor submission. Should any supplemental files need to be translated in conjunction with eLearning content, these files will be provided as needed, and will be included in the average of 100-200 pages of files translated each year. For eLearning translation, on average we will request translation of up to five pages of assets per each one hour of content.
69. The information button on the “Why RBPD?” slide has a link to 2 PDFs (one shows error and not the PDF). Are these in scope too? If yes, should we send you the PDFs so that you can provide the new link for the course or should we embed them in the course?
Answer: These are sample files for reference only. Should any supplemental files need to be translated in conjunction with eLearning content, these files will be provided as needed, and will be included in the average of 100-200 pages of files translated each year. For eLearning translation, on average we will request translation of up to five pages of assets per each one hour of content.
70. The “Virtual leaning tips” slides leads you a Cornerstone page where you are asked for your credentials to enter, would this fall under the “website” category and therefore is out of scope or does it lead you to a document that needs to be translated?
Answer: This is a website that is out of scope.
71. There are several images that are screenshots of guides, websites, courses, etc. should those be translated as well? Do you have them translated already so that we can create new images for the translated course or should those remain in English?
Answer: No, screenshots will not need to be translated, although any associated alt text will need to be translated. If the screenshot features a website, course, guide, or so on that is already available in the target language, a replacement screenshot may be used.
72. The course has a link to the “Training and Technical Assistance Glossary”, is this in scope too?
Answer: This is out of scope.
73. Due to client confidentiality, source files and/or review links to previously localized materials may not be available. We will attempt to gather samples if possible, however most likely these may only be able to be shown on a video call with CDEC. We are planning to provide a sample translation of some of your current content as a showcase of our capabilities. Would this suffice?
Answer: Unfortunately, we cannot hold one on one calls with any organization as this is a competitive opportunity with a fair and transparent bidding process.
If you want to include any classified information with your submission and you do not want it to become public record, please follow the guidelines listed in Section 9.0, vii. Confidentiality section of the DQ.
74. Are you happy with the way Arabic courses have been handled in the past? Specifically, the Arabic fonts used and how the layout was reversed. If you would you like to carry any part of a previous Arabic course design over, can we see an example Storyline file?
Answer: Yes, we are happy with previous Arabic courses and translation. We are happy to share previous files with the selected vendor to ensure consistency of formatting, fonts, and so on.
75. Section 6, point 5.a) in the DQ states: “Provide at least three sample Articulate Storyline 360 files, course transcripts, and/or other similar training materials translated into Spanish and Arabic, including the original English version and the translated products. A preference will be given to organizations that have 3 or more years of experience. Note: Please reference the sample training materials in the additional resources section above.”
Please explain what is meant by “Please reference the sample training materials in the additional resources section above.” and where is the additional resources section?
Answer: Please see Section 3. viii. bullet point 4 of the solicitation.
76. The following information was communicated during the Pre-Bid call:
“Annually, the work typically involves translating 5 to 7 hours of e-learning content,100 to 200 pages of text-based documents, and 100 to 200 slides into both Spanish and Arabic.”
a. Should vendors include pricing for the above scope, or should we restrict pricing information to the sample course provided?
b. If we are to include pricing for the above scope, can we assume the 5-7 hours of eLeaning content equate to 5 to 7 separate courses?
c. If we are to include pricing for the above scope, can CDEC provide sample documents and slides on which we can base our pricing?
Answer:
a. Please provide pricing for the above scope, using the sample course files provided as reference for reading level, text and file complexity, and so on.
b. In general, eLearning courses are one hour in length, however they may be longer or shorter. It is safe to assume that the 5-7 hours of eLearning content per year would consist of multiple courses, rather than one long 5-7 hour course.
c. Please see Section 3. viii. bullet point 4 of the solicitation.
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