Dome Visual System - Past Performance Survey 2024.2.23.docx

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Dome Visual System
Solicitation number
6973GH-24-R-00068
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This document includes a past performance survey for a contractor and a solicitation for a Dome Visual System. The solicitation seeks a configuration, delivery, installation, setup, testing, and support for a Dome Visual System to support flight simulators for the Federal Aviation Administration located at the FAA Mike Monroney Aeronautical Center in Oklahoma City, Oklahoma. Interested parties must be registered in SAM.gov and respond with any questions by March 18, 2024 to allow adequate time for response prior to proposals being due on March 25, 2024 at 2:30 PM Central Time to Nia Glover at nia.glover@faa.gov. The past performance survey collects information and ratings on quality, timeliness, cost control, program management, and customer relationship for an unnamed contractor to support an evaluation. The Federal Aviation Administration is the contracting agency.

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SOURCE EVALUATION PLAN (LPTA)

DOME VISUAL SYSTEM

Announcement #:

ATTACHMENT 3

PAST PERFORMANCE SURVEY

PART I (TO BE COMPLETED BY OFFEROR REQUESTING THE REFERENCE)

A. OFFEROR INFORMATION

Offeror Name:

Offeror Address:

B. CONTRACT IDENTIFICATION

Project Title:

Contract Number:

Agency/Customer:

Agency/Customer POC Name:

Agency/Customer POC Email Address

Contract/Order/Subcontract/Other:

Contract Type:

Contract Purpose (e.g., Service, Supply, Development/First Article, R&D)?

Contract Award Date:

Period of Performance

Total Contract Value:

Value of Offeror’s Share

Was the Offeror a Prime Contractor?

Yes

No

Was the Offeror a Sub Contractor?

Yes

No

Competitive Award?

Yes

No

Program Title and nature of the effort (i.e., describe the scope of the effort, the type of tasks involved, labor skills used, and products/support delivered).

PART II (TO BE COMPLETED BY RESPONDENT)

Please answer each of the following questions with a rating that is based on objective measurable performance indicators to the maximum extent possible. Commentary to support very high or very low rating should be noted on page 5.

Assign each area a rating of, 4 (Outstanding), 3 (Good), 2 (Satisfactory), and 1 (Unsatisfactory). Use the attached Rating Guidelines which is provided as Exhibit 1 as guidance in making these evaluations. Circle the appropriate rating.

A. IDENTIFICATION OF RESPONDENT

Name:

Title:

Telephone Number:

Address:

Email:

B. EVALUATION

QUALITY OF SERVICE:

#
Category
Rating
1
2
3
4
N/A
1
Compliance with contract requirements
2
Accuracy of reports
3
Level of knowledge, experience, and training of personnel
4
Capability of personnel to perform required services
5
Effectiveness of personnel in performing required services
6
Overall quality of service

TIMELINESS OF PERFORMANCE:

#
Category
Rating
1
2
3
4
N/A
1
Reliability
2
Responsive to technical direction
3
Meets contract delivery schedules and/or task deadlines

COST CONTROL:

#
Category
Rating
1
2
3
4
N/A
1
Current, accurate and complete billings
2
Relationship of negotiated costs to actuals
3
Cost effectiveness

PROGRAM MANAGEMENT:

#
Category
Rating
1
2
3
4
N/A
1
Adequate and complete management plan
2
Specific management team dedicated to this project
3
Indications that the provided team had experience in subcontractor management and surveillance
4
Process, or metrics, for the evaluation of their own overall management performance

CUSTOMER RELATIONSHIP:

#
Category
Rating
1
2
3
4
N/A
1
Effective management, including subcontracts
2
Reasonable/cooperative behavior
3
Responsive to contract requirements
4
Notification of problems
5
Flexibility
6
Proactive vs. reactive

OVERALL CUSTOMER SATISFACTION:

#
Category
Response
Yes
No
1
The contractor is committed to customer satisfaction:

a. Contractor Management Personnel

b. Contractor Onsite Facility Personnel

ADDITIONAL COMMENTS:

Rating Guidelines Use the following definitions in your assessment of contractor performance.

RATING
QUALITY OF PRODUCT OR SERVICE
COST CONTROL
TIMELINESS OF PERFORMANCE
BUSINESS RELATIONS
4-Outstanding
Contractor is in compliance with contract requirements and/or delivers quality products/services
Contractor is effective in managing costs and submits current, accurate, and complete billings
Contractor is effective in meeting milestones and delivery schedules
Response to inquiries, technical/service/

administrative issues is effective

3-Good
Minor inefficiencies/errors have been identified
Contractor is usually effective in managing costs
Contractor is usually effective in meeting milestones and delivery schedules
Response to inquiries, technical/service/administrative issues is usually effective
2-Satisfactory
Some problems have been encountered
Contractor is having some problems in managing costs effectively
Contractor is having some problems meeting milestones and delivery schedules
Response to inquiries, technical/service/administrative issues is somewhat effective
1-Unsatisfactory
Contractor is not in compliance and is jeopardizing achievement of contract objectives
Contractor is unable to manage costs effectively
Contractor delays are jeopardizing performance of contract objectives
Response to inquiries, technical/service/administrative issues is not effective

Past Performance Survey | 14

Source Selection Sensitive “This document may contain information considered sensitive unclassified information (SUI) and would merit protection from unauthorized disclosure under 5 U.S.C, Section 552(b)(4). No information shall be released except as authorized by the Contracting Officer.”

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