Technical_Exhibit_1_-_Performance_Requirement_Summary.pdf

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Attached to
FINANCIAL SERVICES Federal contract opportunity
Solicitation number
DOL131RP21617
Issued by
Department of Labor Office of the Assistant Secretary for Administration and Management

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Technical Exhibit I - Performance Requirement Summary.

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TECHNICAL EXHIBIT 1: PERFORMANCE REQUIREMENTS SUMMARY

Required Services

(Tasks)

Performance

Standards

Acceptable

Quality

Levels

Methods of

Surveillance

Submit a PM report of scheduled, completed, and outstanding tasks monthly (SOW Section

C.3)

Administer quality control program including subcontractor management in accordance with QCP

Submit management reports as required

100% of reports accurately depict current status

Contractor is in compliance with

QCP 97% of the time

99%

95%

File reviews, periodic inspections, and random, observations, customer complaints

File reviews, periodic inspections, and random, observations, customer complaints

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