Revised PWS LAIRCM Task Order.pdf

PERFORMANCE WORK STATEMENT (PWS)

For The

Japan KC-46A Aircraft

Contract No: FA8638-19-D-0001 TO FA8638-26-F-BXXX

DRAFT 2 Sep 26

Large Aircraft Infrared Countermeasures

(LAIRCM) Field Service Representative (FSR)

PREPARED BY

LARGE AIRCRAFT SURVIVABILITY (LAS) PROGRAM OFFICE (AFLCMC/ESYL)

AIR FORCE LIFE CYCLE MANAGEMENT CENTER

(AFLCMC)

1981 MONOHAN WAY, BLDG. 12

WRIGHT-PATTERSON AIR FORCE BASE, OHIO 45433

DESCRIPTION OF SERVICES

1.1 Japan KC-46A LAIRCM Program

The United States Government requires contractor support to provide the Japan Air Self- Defense Force, hereafter referred to as the Foreign Military Sales Customer, with in-country Large Aircraft Infrared Countermeasures System Field Service Representative.

1.2 Government Organization

The Air Force Life Cycle Management Center, Large Aircraft Survivability Program Office, hereafter referred to as the Government or United States Government, is responsible for administration of this contract.

1.3 Scope

The Contractor shall provide one qualified, in-country LAIRCM System Field Service Representative to support organizational-level LAIRCM maintenance activities, technical troubleshooting, fault isolation, inspections, training, spares monitoring, logistics coordination, configuration management, test support, program management, risk management, and reporting requirements.

The Contractor shall furnish all personnel, management, supervision, administrative support, normal communications, supplies, and incidental services necessary to perform this Performance Work Statement, except for Government-furnished items or services expressly identified in the contract.

PERIOD OF PERFORMANCE

2.1 Base Period

The base period of performance shall begin on the date of contract award and continue for 12 months.

2.2 Option Year 1

Option Year 1 shall begin immediately after expiration of the base period and continue for 12 months, if exercised by the Contracting Officer.

2.3 Option Year 2

Option Year 2 shall begin immediately after expiration of Option Year 1 and continue for 12 months, if exercised by the Contracting Officer.

2.4 Option Exercise

The Government may exercise option periods only in sequence. The Government is not obligated to exercise either option period.

The Contracting Officer shall provide written notice of option exercise in accordance with the applicable contract option clause.

Exercise of an option period is contingent upon the Government’s continuing requirement, availability of funds, satisfactory contractor performance, and the Contractor’s ability to furnish an accepted primary FSR or Contracting Officer-approved replacement FSR who meets the requirements of this PWS and the parent IDIQ.

GENERAL REQUIREMENTS

3.1 Field Service Representative Support

3.1.1 LAIRCM System FSR

• The Contractor shall provide one in-country LAIRCM System FSR for the base period and any exercised option period.

• The FSR shall perform duties at the host country AFB unless otherwise directed.

• The FSR is designated as key personnel.

• The Contractor shall select, employ, supervise, and retain responsibility for the primary FSR and alternate FSR. The Government will determine whether the Contractor’s proposed personnel meet the objective qualification, access, authorization, mobilization, and task-order requirements stated in this PWS.

• The Contractor shall identify one primary FSR and one alternate FSR. Both personnel shall meet the minimum qualification, training, approval, access, and authorization requirements established by this contract and applicable Government program-office requirements.

• The primary FSR and alternate FSR shall remain available for performance throughout the applicable period of performance, subject to approved leave, emergency circumstances, or Contracting Officer-approved substitution.

• The Contractor shall ensure the primary FSR is in place no later than 30 calendar days after contract award.

• During the mobilization period, the Contractor shall provide remote technical reach-back and coordination support, as needed and within the scope of the contract.

• The Contractor shall not allow the primary FSR or alternate FSR to independently perform LAIRCM-specific support until the Contracting Officer has notified the Contractor that the required staffing package review has been completed and all required Government approvals, access, and authorizations have been satisfied.

3.1.2 FSR Qualifications

The primary FSR and alternate FSR shall possess the following:

a. Experience supporting LAIRCM or equivalent aircraft survivability equipment.

b. Experience performing or supporting organizational-level maintenance, troubleshooting, fault isolation, and inspection activities.

c. Experience interpreting maintenance procedures, technical documentation, wiring diagrams, and test results.

d. Experience supporting line replaceable unit removal, installation, accountability, and transportation preparation.

e. Experience providing hands-on maintenance training or on-the-job instruction.

f. Required program-office approvals, training, authorization, and system access required for contract performance.

g. Ability to meet applicable deployment, installation-access, Government, and host-nation requirements.

h. Ability to communicate effectively in English.

i. The proposed primary FSR shall have a minimum of [INSERT NUMBER] years of relevant aircraft survivability equipment, avionics, or LAIRCM maintenance and support experience.

j. The proposed alternate FSR shall have a minimum of [INSERT NUMBER] years of relevant aircraft survivability equipment, avionics, or LAIRCM maintenance and support experience.

k. The primary FSR and alternate FSR shall demonstrate prior experience with fault isolation, BIT review, LRU removal and installation, technical documentation, and maintenance training relevant to the services required by this PWS.

l. The primary FSR and alternate FSR shall obtain and maintain all Government-required program-office approvals, access, authorizations, and installation-access credentials before independently performing LAIRCM-specific support.

m. The primary FSR and alternate FSR shall be capable of meeting applicable Japan deployment, access, business, and host-nation requirements.

The primary FSR and alternate FSR shall demonstrate experience relevant to the specific duties in Paragraph 3.1.6, including fault isolation, review of Built-In Test information, LRU removal and installation, system inspection support, maintenance training, spares management, and technical documentation.

3.1.3 Staffing Package

Within five business days after task-order award, the Contractor shall submit a staffing package for the primary FSR and alternate FSR to the Contracting Officer and COR.

The staffing package shall include the following:

• Resume.

• Documentation of relevant qualifications and experience.

• Required training and authorization records.

• Documentation demonstrating ability to meet deployment and installation-o access requirements.

• Signed letter of commitment from the primary FSR and alternate FSR.

• Mobilization and deployment timeline.

The Contracting Officer, with technical support from the program office and other appropriate Government personnel, will review the staffing package to determine whether the Contractor’s proposed personnel meet the task-order requirements. The Contracting Officer will communicate the Government’s contractual determination to the Contractor.

Government review of the staffing package does not create an employer-employee relationship between the Government and Contractor personnel. The Contractor remains responsible for all employer functions, including supervision, work assignment, compensation, leave, performance management, and disciplinary action.

3.1.4 Substitution of Key Personnel

The Contractor shall not replace, reassign, or remove the primary FSR without prior written approval from the Contracting Officer, except in an emergency that prevents continued performance.

If the Contractor cannot provide a replacement FSR who meets or exceeds the stated requirements within the timeframe directed by the Contracting Officer, the Government may take appropriate contractual action, including withholding payment for unperformed services, declining to exercise an option, requiring transition support, or exercising other remedies available under the task order and LAIRCM IDIQ.

For an emergency substitution, the Contractor shall:

• Notify the Contracting Officer and Contracting Officer’s Representative within one business day.

• Provide the accepted alternate FSR or another qualified replacement.

• Submit a complete staffing package for the replacement FSR within five business days.

• Replacement personnel shall meet or exceed the qualifications of the originally accepted FSR.

Reported direct labor hours are for contract administration, workload monitoring, and compliance with the annual ceiling. Reported hours are not the basis for payment under the monthly firm-fixed-price FSR CLINs.

If the Contractor cannot provide a replacement FSR who meets or exceeds the stated requirements within the timeframe directed by the Contracting Officer, the Government may take appropriate contractual action, including withholding payment for unperformed services, declining to exercise an option, requiring transition support, or other remedies available under the contract.

The Contractor shall provide written notice to the Contracting Officer and COR when cumulative direct FSR labor hours reach 75 percent, 90 percent, and 95 percent of the applicable annual ceiling.

3.1.5 Deployment Documentation

The Contractor shall complete all deployment documentation and data entry required to support FSR travel and performance in Japan, including Synchronized Pre-Deployment and Operational Tracker Plus requirements, as applicable.

The Government will sponsor the FSR for Common Access Card eligibility and will assist the Contractor with applicable Japanese business requirements.

The Contractor remains responsible for timely completion of all required actions, documentation, and personnel readiness requirements.

3.1.6 FSR Duties

The Contractor shall provide on-site support and assistance with organizational-level maintenance for the LAIRCM system.

The Contractor shall ensure FSR duties include the following:

• Troubleshooting technical issues.

• Fault isolation.

• LAIRCM technical systems guidance.

• Assistance with removal and installation of Group B hardware.

• Hands-on training when required.

• Support to completion of required system inspections.

• Review of Built-In Test logs before removal of line replaceable units.

• Monitoring of LRU spares at the main operating base.

• Sustainment support, including preparation of documentation for transportation of LRUs.

• Programming and test support necessary to maintain authorized system configuration control and performance.

• Documentation of technical issues, actions taken, and unresolved items.

• Identification of issues requiring Government, program-office, engineering, or OEM reach-back.

• Participation in required meetings, technical reviews, and reporting activities.

The Contractor shall not convey, release, transfer, export, or otherwise distribute data or software outside the scope of this contract without written authorization from the Procurement Contracting Officer and any other required Government approval.

The FSR is not required to deploy with aircraft. Any support outside Miho Air Base requires written authorization from the Contracting Officer.

3.1.7 FSR Hours

The Contractor shall not exceed 2,080 direct FSR labor hours during each 12-month base or option period.

The Contractor shall report the following:

• Direct FSR hours worked during the reporting month.

• Cumulative direct FSR hours worked during the applicable 12-month period.

• Estimated hours remaining before reaching the annual limitation.

• Forecasted workload.

• Anticipated circumstances that may require surge support.

Reported direct labor hours are for contract administration, workload monitoring, and compliance with the annual ceiling. Reported hours are not the basis for payment under the monthly firm-fixed-price FSR CLINs.

The Government is not obligated to pay for work exceeding the 2,080-hour limitation unless the Contracting Officer authorizes the additional effort through a written contract modification.

Unused hours shall not carry over from the base period to an option period or from one option period to another.

The Contractor shall provide written notice to the Contracting Officer and COR when cumulative direct FSR labor hours reach 75 percent, 90 percent, and 95 percent of the applicable 2,080-hour annual ceiling.

3.1.8 FSR Activity Report

The Contractor shall submit a monthly FSR Activity Report in accordance with CDRL A052, Contract Field Service Report, DI-MGMT-81238, as applicable.

The report shall include the following:

• Reporting period.

• FSR name and duty location.

• Summary of work performed.

• Technical issues and maintenance support provided.

• Troubleshooting and fault-isolation support.

• Training conducted.

• Inspections supported.

• BIT-log reviews and LRU actions supported.

• Current LRU spares status.

• Material shortages and projected supply risks.

• Open actions requiring Government, program-office, engineering, or OEM disposition.

• Monthly and cumulative direct FSR labor hours.

• Forecasted activities, meetings, risks, and support requirements for the next reporting period.

• Recommended corrective actions.

• Primary FSR and alternate FSR availability status for the next 90 calendar days.

• Projected month in which the Contractor expects to reach the applicable annual labor-hour limitation, if applicable.

• Any anticipated requirement for surge support, replacement personnel, or Government action.

• Primary FSR and alternate FSR availability status for the next 90 calendar days.

• Projected month in which the Contractor expects to reach the applicable annual labor-hour limitation, if applicable.

• Any anticipated requirement for surge support, replacement personnel, or Government action.

The Contractor shall submit the report no later than the fifth business day after the end of each reporting month.

GENERAL INFORMATION

4.1 Program Management

4.1.1 Program Management

The Contractor shall establish and maintain a program-management function responsible for planning, scheduling, technical coordination, performance monitoring, corrective action, and communication with the Government.

The program manager shall be responsible for maintaining visibility of primary FSR and alternate FSR availability, monitoring compliance with the annual labor-hour limitation, coordinating required staffing actions, and notifying the Government of anticipated staffing or schedule risks.

The Contractor shall designate a program manager as the primary non-FSR point of contact for contractual, staffing, schedule, technical-reach-back, and management issues.

The Contractor shall provide meeting minutes and presentation materials when required by the Government in accordance with applicable Contract Data Requirements Lists.

4.1.2 Logistics Program Management

The Contractor shall provide logistics and supportability expertise necessary to control, prepare for shipment, document, and protect LAIRCM assets within the scope of this contract.

The Contractor shall:

• Monitor LRU spares status.

• Identify material shortages and repair-cycle risks.

• Prepare or assist with preparation of transportation and return documentation.

• Coordinate authorized shipment actions.

• Identify logistics risks to aircraft availability.

• Report logistics status in the monthly FSR Activity Report.

4.1.3 Configuration Management

The Contractor shall use an established configuration-management process to manage hardware and software products addressed under this contract.

The Contractor shall maintain records of authorized programming, testing, configuration changes, hardware changes, and technical dispositions performed under this PWS.

The Contractor shall not implement configuration changes without required Government authorization.

4.1.4 Data Management

The Contractor shall provide to the Government all LAIRCM-specific integration, verification, testing, maintenance, logistics, and configuration-control documentation generated under this PWS when required by a CDRL or directed by the Contracting Officer.

• Prepare, maintain, and track contract-data status.

• Maintain a schedule for required data deliveries.

• Ensure timely delivery of required data.

• Use the Government-controlled delivery method identified in the contract or applicable CDRL.

• Use an alternate Government-approved delivery method when the primary method is unavailable.

• Ensure personnel responsible for data submission maintain required access credentials and training.

The Contractor shall deliver electronic data using the Government-directed system identified in the applicable CDRL. When the primary delivery system is unavailable, the Contractor shall use the Government-approved alternate delivery method.

4.2 Meetings and Reviews

4.2.1 Program Status Telecoms

The Contractor shall conduct monthly program-status telecoms with the Government.

Each telecom shall provide the following:

• KC-46A LAIRCM aircraft status.

• Open technical issues.

• LRU and spares status.

• Configuration-management actions.

• FSR staffing status.

• Current and projected labor-hour status.

• Risks and mitigation actions.

• Planned maintenance, testing, inspections, training, and meetings.

• Government decisions or support required.

The Contractor shall provide meeting minutes and presentation materials when required by the Government.

4.2.2 Technical Interchange Support to FSR

The Contractor shall provide timely technical reach-back support to the FSR outside planned meetings and reviews.

The Contractor shall ensure technical issues are addressed in a timely manner and that proposed corrective actions are coordinated with the Government before implementation when Government authorization is required.

4.3 Program Risk Management

The Contractor shall maintain and use a risk-management process to identify, assess, track, communicate, and mitigate programmatic, technical, logistics, staffing, schedule, and performance risks.

• Notify the Government within 48 hours after identification of a potential risk or adverse change in an existing risk.

• Provide a recommended solution or mitigation plan within five business days after risk identification.

• Track risk status, mitigation actions, ownership, and projected resolution dates.

• Include current risk status in monthly reports and program-status telecoms.

• Brief significant risk metrics during program and technical meetings when requested by the Government.

SECURITY, DATA HANDLING, AND FOREIGN DISCLOSURE

5.1 General Security Requirements

The Contractor shall comply with all applicable contract security requirements, Government program-office guidance, DD Form 254 requirements, installation-access requirements, and applicable Government security procedures.

5.2 Program Protection

The Contractor shall execute program-protection requirements in accordance with Government-provided program-protection guidance and any applicable plans or annexes.

The Contractor shall submit requests for clarification of Government-furnished protection guidance within 30 calendar days of receipt, unless another timeline is directed by the Government.

5.3 Controlled Unclassified Information

The Contractor shall comply with the exact Controlled Unclassified Information marking, dissemination, protection, safeguarding, and training requirements provided in the contract and applicable Government guidance.

The Contractor shall train its personnel before they access or handle Government-provided information requiring special handling.

5.4 Freedom of Information Act

The Contractor shall comply with applicable Department of Defense Freedom of Information Act requirements.

The Contractor shall protect Government information not approved for public release in accordance with applicable contract requirements and Government guidance.

5.5 Operational Security

The Contractor shall apply operational-security requirements throughout contract performance.

The Government may provide critical-information guidance and may conduct operational-security assessments. The Contractor shall support those assessments and promptly address identified deficiencies.

5.6 Foreign Government Information and Foreign Disclosure

The Contractor shall comply with applicable Government direction, Foreign Military Sales case requirements, foreign-disclosure requirements, export-control requirements, and authorized Government procedures for information, technical data, defense services, and articles associated with this contract.

The Contractor shall coordinate foreign-disclosure or export-related questions through the Procurement Contracting Officer and applicable Government offices before taking action.

5.7 Safeguarding Media and Components

The Contractor shall safeguard Government-provided media, components, equipment, and related materials in accordance with the handling requirements supplied in the contract, DD Form 254, Government security guidance, and applicable program-office direction.

The Contractor shall seek Government direction when handling requirements are unclear.

GOVERNMENT-FURNISHED SUPPORT

The Government will provide, as applicable:

• Sponsorship for Common Access Card eligibility and installation access.

• Assistance with required Government and host-nation administrative processes.

• Access to Government-furnished facilities, equipment, technical data, maintenance documentation, and support equipment, as authorized.

• Identification of the Contracting Officer, Contracting Officer’s Representative, and other authorized Government points of contact.

• Coordination with the applicable program office for actions requiring Government authorization or disposition.

• Access to Government systems required for performance, subject to applicable authorization and access requirements.

Government assistance with access, sponsorship, documentation, host-nation coordination, or program-office actions does not relieve the Contractor of responsibility for timely staffing, mobilization, and performance. The Contractor shall promptly notify the Contracting Officer of any Government action or inaction that materially affects the Contractor’s ability to perform.

Government support does not relieve the Contractor of responsibility for complying with this PWS.

CONTRACTOR PERSONNEL RESPONSIBILITIES

The Contractor shall retain responsibility for supervision, work assignment, compensation, leave, performance management, and all employer responsibilities for contractor personnel.

Government personnel may establish priorities within this PWS, identify technical requirements, inspect completed work, identify deficiencies, and accept deliverables.

Government personnel shall not supervise contractor personnel as Government employees.

The Contractor shall ensure that only its authorized supervisors direct the daily work of contractor personnel. Government personnel may communicate requirements, priorities, acceptance criteria, technical observations, and performance deficiencies through the Contracting Officer, COR, or other authorized Government channels.

CONTINUITY OF SERVICES AND TRANSITION

The Contractor shall support an orderly transition to a Government-designated successor contractor, Government activity, or other authorized entity.

The Contractor shall submit a Transition and Phase-Out Plan no later than 60 calendar days before expiration of the final period of performance, unless otherwise directed by the Contracting Officer.

The plan shall include the following:

• Open technical actions.

• Current maintenance and troubleshooting status.

• LRU and spares accountability status.

• Pending shipments, repairs, returns, or replacements.

• Status of unresolved engineering or program-office actions.

• Proposed turnover schedule.

• Required successor orientation or turnover training.

• Risks to uninterrupted support.

SERVICES SUMMARY

Performance Objective

PWS

Paragraph

Performance Threshold

FSR staffing 3.1.1-3.1.4 Contractor provides accepted primary or alternate FSR throughout the applicable period of performance.

FSR report quality 3.1.8 Required reports are accurate, complete, and submitted in the required format. Correct rejected reports within seven calendar days of Government notification.

FSR report timeliness

3.1.8 No more than one late monthly report per contract

year. Contractor shall notify the Government at least 10 business days before any anticipated late submission.

Hour limitation 3.1.7 Contractor does not exceed 2,080 direct FSR labor hours during any 12-month period without written Contracting Officer authorization.

Risk notification 4.3.1 Contractor notifies the Government within 48 hours after risk identification or adverse risk-status change.

Risk mitigation 4.3.1 Contractor provides recommended mitigation action within five business days after risk identification.

Technical reach-back

4.2.2 Contractor provides timely reach-back support and

coordinates corrective action with the Government when required.

Data delivery 4.1.4 Contractor delivers required data in accordance with the applicable CDRL and Government-directed delivery method.

Transition support 8 Contractor submits a complete transition plan and supports orderly turnover at the end of performance.

Appendix A CLIN Structure

The monthly FSR CLINs are firm-fixed-price units for one month of FSR coverage and performance in accordance with this PWS. The contractor shall not invoice for work outside the scope of the applicable funded CLIN.

Performance Threshold: The Contractor submits a complete transition plan and supports orderly turnover at the end of performance.

CLIN Description Unit Quantity 0001 Mobilization, deployment documentation, in-processing, and initial FSR qualification package Lot 1

0002AA–0002AL LAIRCM System FSR support—monthly FFP CLINs for base period

Month 12

0003 Phase-out, turnover, and transition support Lot 1

0004 Government-directed surge FSR support Hour or support block

[INSERT]

Option One

Surge support shall not be performed unless specifically authorized in writing by the Contracting Officer. Each surge authorization shall identify the authorized scope, period of performance, labor hours or support blocks, applicable CLIN, and funding limitation.

APPENDIX B

REQUIRED DELIVERABLES

Deliverable Frequency Due Date Recipient Key Personnel Staffing Package

After task-order award and upon substitution

Within five business days after task-order award;

within five business days after emergency substitution

Contracting Officer and COR

Mobilization Status Report

Every 10 business days until FSR arrival

First report due 10 business days after award

COR

Monthly FSR Activity Report

Monthly Fifth business day after reporting month

COR

FSR Hour Report Monthly With Monthly FSR Activity Report

COR

0101 Continuation documentation or remobilization, if required

Lot 1

0102AA–0102AL LAIRCM System FSR support—monthly FFP CLINs for Option Year 1

Month 12

0103 Phase-out, turnover, and transition support Lot 1

0104 Government-directed surge FSR support Hour or support block

Option Two

0201 Continuation documentation or remobilization, if required

Lot 1

0202AA–0202AL LAIRCM System FSR support—monthly FFP CLINs for Option Year 2

Month 12

0203 Phase-out, turnover, and transition support Lot 1

0204 Government-directed surge FSR support Hour or support block

Spares and LRU Status

Monthly With Monthly FSR Activity Report

COR

Program Status Telecom

Monthly Coordinate with COR Government and Contractor

Meeting Minutes Monthly Coordinate with COR and Contracting Officer

Government and Contractor

Presentation Materails

As requried by Gov't

As specified by CDRL Contracting Officer and COR

Transition and Phase-Out Plan

One time 60 calendar days before final period expiration

Contracting Officer and COR

Final FSR Activity Report

One time 10 business days after end of performance

Contracting Officer and COR