Attachment 7(B) Section J Annual Training.pdf

DJM-13-A32-R-0003

ANNUAL TRAINING

Attachment 7 (B)

The Contractor shall develop and present 16 hours of annual training to all Court Security Officers (CSO). The annual training hours shall include coverage of the training material, to include questions and answers, interactive hands-on training, and a review and written examination of the training material. The training material and written examination questions shall be taken from existing United States Marshals Service policies and procedures, post orders, screening equipment user manuals and/or operational guides, and be conducted in accordance with the Government approved training plan.

The Contractor shall evaluate each CSO’s progress in comprehending and applying the concepts and materials taught. The Contractor shall notify the Government when students are not adequately mastering the subject matter being taught. Non-mastery of the subject matter indicates that the CSO may not be suitable for holding a position as a CSO under this contract.

16 HOURS

SUBJECT SCOPE

Hand-held Metal Detector (HHMD) Contractor shall train every CSO on the make/model of each HHMD used in the respective district. At a minimum, the following core areas shall be covered: safety considerations, functional testing, operational functions and features, visual and audible alarm features, and proper screening procedures. CSOs shall be able to discuss and demonstrate the proper use of each HHMD.

Walk-through Metal Detector (WTMD) Contractor shall train every CSO on the make/model of each WTMD used in the respective district. At a minimum, the following core areas shall be covered: WTMD settings, safety considerations, functional testing/verification of calibration, operational functions and features, visual and audible alarm features, and proper screening procedures. CSOs shall be able to discuss and demonstrate the proper use of each WTMD.

X-ray Machine Contractor shall train every CSO on the make/model of each X-ray machine used in the respective district. At a minimum, the following core areas shall be covered: safety considerations, functional testing/calibration, operational functions and features, advanced auto detection features (X-ACT, HDA, HI- SPOT, Target, Shield), proper screening procedures, Operator Training System/Program and Threat Image Projection.

CSOs shall be able to discuss and demonstrate the proper use of each X-ray machine.

X-ray Image Interpretation Contractor shall train every CSO on how to interpret X-ray images to find prohibited and weapons threat. At a minimum, the following core areas shall be covered: HI-MATplus, Crystal Clear, organic, non-organic, metallic materials, weapon component identification, and shielding. The use of OTS/OTP shall be used during this section of instruction as well.

CSOs shall be able to correctly interpret the meaning of each color displayed and identify fully-assembled and disassembled weapons and prohibited items.

Explosive Trace Detection (ETD) Contractor shall train every CSO on the make/model of each ETD used in the respective district. At a minimum, the following core areas shall be covered: safety considerations, functional testing/calibration, maintenance, operational functions and features, visual and audible alarm features, proper screening procedures, and alarm resolution procedures. CSOs shall be able to discuss and demonstrate the proper use of each

ETD.

Pat-Down Procedures and Special Screening Considerations

The Contractor shall provide knowledge and legal applications used to conduct pat-downs and special screening considerations (e.g.

medical, religious). Instructor-led training, including hands-on demonstration of procedures and techniques for conducting pat-downs and special screening procedures.

Physical Inspection/Searches of Hand-carried Items

The Contractor shall provide knowledge and legal applications used to conduction physical inspections or searches. Instructor-led training, including hands-on demonstration of procedures and techniques for physical inspections and searches.

Vehicle Screening Contractor shall train every CSO on vehicle screening procedures if conducted in the respective district. At a minimum, the following core areas shall be covered: types of threats, screening tools, screening levels, moderate screening, high-risk screening, screening large vehicles, and officer safety.

CSOs shall be able to discuss and demonstrate the proper procedures for conducting vehicle screening.

Mail Screening Instruction shall cover all aspects of mail screening. At a minimum, the following core areas shall be covered: suspicious letters, packages, screening procedures and techniques, and hazardous/suspicious material containment and local emergency procedures.

Control Room Operations Contractor shall train every CSO in all aspects of control room operations to include, but not limited to, use of all physical security equipment, radio communications, duress alarms, access control systems, local emergency responses and procedures, etc.

CSOs shall be able to demonstrate proficiency on the use of all equipment and knowledge of all procedures.

Post Order Review Contractor shall ensure every CSO is knowledgeable of and has read the post orders for each post. CSOs shall be very familiar with all post order requirements and procedures.

Local Emergency Procedures Contractor shall ensure every CSO has read and is familiar with the local emergency procedures for each facility. At a minimum, the Occupant Emergency Plan, Continuity of Operations Plan, and local fire/evacuation plans shall be covered.

Sexual Harassment Contractor shall ensure every CSO trained in workplace sexual harassment laws.

Performance Standards Contractor shall track PSVs and ensure every

CSO is trained annually on PSVs that are problematic or performance problems that appear to be trending towards repeated or new violations.

Review & Examination Contractor shall administer both a practical proficiency demonstration of skills and ability;

and a written examination that demonstrates their full knowledge and understanding of the subject matter.