Attachment

MINIMUM QUALIFICATION REQUIREMENTS

FOR CONTRACTOR PERSONNEL

Lead Project Manager

(a) Responsibilities/Duties. The Lead Project Manager is a senior level Project Manager with responsibilities for coordinating the efforts of several Project Managers, either on one mammoth project, or for large numbers of projects typically at a Document Center. The Lead Project Manager will usually work out of a Government-funded Document Center, although there may be situations in which the Lead Project Manager works out of a Contractor-provided facility. Extraordinarily large, multi-facility "Document Centers" may require more than one such Lead Project Manager; small Document Centers may not require any Lead Project Managers. The Lead Project Manager generally reports directly to the Division Contract Director or to a Deputy. The Lead Project Manager directs and coordinates all Document Center resources, including subordinate Project Manager staff and other staff resources. In Document Centers which support more than one case, the Lead Project Manager must carry his/her own caseload, in addition to performing lead/coordinating duties. In addition to Project Manager responsibilities, as described below under Project Manager, the Lead Project Manager consults with the COR and Government Case Managers concerning overall Document Center operations, scheduling, work assignments, staffing, progress reporting, security, etc. The Lead Project Manager is responsible for overall quality assurance and timeliness of delivery for all work performed out of the Document Center. The Lead Project Manager also performs overall coordinating functions with other Contractor components.

(b) Qualifications. At least six years of progressively more responsible experience in major litigation support projects, including at least one year of Project Manager experience or equivalent. Demonstrated ability to manage numerous complex and time-critical litigation support activities simultaneously, including technical/data processing support activities. Demonstrated ability to interact with attorneys on complex support activities. Requires expert knowledge of litigation support; outstanding writing skills; outstanding oral communication skills; outstanding management skills. Strong technical background as demonstrated through user level knowledge of e-discovery tools and data management. Demonstrated working knowledge of the Government’s and Contractor’s IT environment in which the work is to be performed, as well as Contractor’s “standard solutions” for e-discovery, e.g., Clearwell, Content Analyst, Relativity, etc. Must be able to anticipate litigation support needs and develop and execute detailed plans for addressing needs. Requires knowledge of the Government's data processing environment in which the work is to be performed, including office automation networks, PC-based databases and other applications, and internet and server-based databases and other applications, such as Oracle, Concordance, Summation, Trial Director, etc. Should have knowledge of the Government’s office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems. Undergraduate degree required. Law degree, advanced technical certification, or other pertinent graduate degree valued. Substantial significant experience may in some cases be substituted for degree requirement.

Project Manager

(a) Responsibilities/Duties. The Project Manager is the Contractor manager with primary responsibility for all support provided to a particular case. Project Managers will generally be responsible for more than one active case at a time; a caseload of six to ten "moderately active, moderately-sized" cases will be typical, with several of the cases possibly in the discovery and/or document coding stage, one case in trial, several in the deposition preparation/witness binder stage, etc. Extremely large or active cases may reduce the number of other cases handled by a Project Manager. In mammoth cases, involving, for example, more than 10 million pages, more than one Project Manager may be assigned to a case. The Project Manager is the Government's primary point of contact for all support for the case. The Project Manager will have frequent contact with the COR, Government Case Managers, trial attorneys, client agency staff, and sometimes even opposing counsel. The Project Manager is responsible for planning and managing all support for the case, including monitoring work flow, progress reporting, identifying and assigning staff, budget development and tracking, coordinating technical/data processing support, and obtaining other required resources. Performs an active quality assurance role to ensure high quality work delivered on time. Ensures that proper security is maintained overall project materials, in accordance with Department security procedures. Coordinates with other Contractor components to deliver project support. When operating out of a Document Center, the Project Manager's work may be subject to coordination or direction by the Lead Project Manager.

(b) Qualifications. At least four years of progressively more responsible supervisory and management experience on major litigation support projects, including proven capabilities and communication skills to successfully interact with clients and attorneys. Demonstrated ability to manage numerous complex and time-critical litigation support activities simultaneously, including technical/data processing support activities. Requires expert knowledge of litigation support; outstanding writing skills; excellent oral communication skills; and excellent management skills. Must be able to anticipate litigation support needs and develop and execute detailed plans for addressing those needs. Requires knowledge of the Government's data processing environment in which the work is to be performed, including office automation networks, PC-based databases and other applications, and internet and server-based databases and other applications, such as but not limited to Oracle, Concordance, Summation, and Trial Director. Should be an expert user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems. Undergraduate degree required. Law degree, advanced technical certification, or other pertinent graduate degree preferred. Substantial significant experience may in some cases be substituted for degree requirement.

Project Supervisor

(a) Responsibilities/Duties. Works under the direction of the Project Manager. For very large cases, may be directly responsible for all work in a major task area. For example, on a case involving document discovery of millions of pages, a Project Supervisor may be responsible for all document discovery/document collection activities for the case. For a case involving an out of town trial, a Project Supervisor may be the individual in charge of the out of town trial support center. Alternatively, may assist several Project Managers on a multitude of smaller cases simultaneously. For example, the Project Supervisor may be responsible for coordinating delivery of document coding in one case, while simultaneously overseeing production of witness binders in another. Requires direct supervision of a variety of Contractor staff, including clerical staff and first line supervisors. May require frequent contact with Government COR, Case Managers, trial attorneys, client agency staff, etc., as well as with other Contractor components.

(b) Qualifications. At least three years of progressively more responsible experience on major litigation support projects, including at least one year of supervisory experience, including proven capabilities and communication skills to successfully interact with clients and attorneys. Demonstrated ability to oversee and coordinate numerous complex and time-critical litigation support activities simultaneously, including technical/data processing support activities. Requires in-depth knowledge of litigation support; excellent writing skills; and excellent oral communication skills. Must be able to anticipate litigation support needs and develop and execute detailed plans for addressing needs. Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, and internet and server-based databases and other applications, such as Oracle, Concordance, Summation, Trial Director, etc. Should be an expert user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems. Undergraduate degree required. Law degree, technical certification, or other pertinent graduate degree preferred. Paralegal experience helpful. Substantial significant experience may in some cases be substituted for degree requirement.

Task Supervisor

(a) Responsibilities/Duties. First line supervisor for discovery, pre-trial, and trial support activities such as document acquisition, witness binder preparation, exhibit preparation and duplication, case file set up and maintenance, trial-site/courtroom support assignments, screening/discovery efforts, etc. Reports to Project Supervisor or Project Manager. Supervises and directs Document Management Analysts, Document Management Technicians, paralegals, and other clerical support staff to accomplish tasks. Reports to Project Supervisor or Project Manager on task progress; troubleshoots task issues; performs quality control spot-checking as necessary to ensure that work is of high quality and meets contract requirements; coordinates with other Contractor support staff, including data processing support staff; and documents the work performed.

(b) Qualifications. At least two years of experience on major litigation support projects. Broad experience in a variety of areas (e.g. document center, coding shop, field discovery, etc.) - is preferable to limited experience in one area only. Demonstrated ability to work independently in a team environment. Excellent writing skills and oral communication skills. Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, internet and server-based databases and other applications, such as Oracle, Concordance, Summation, Trial Director, etc. Should be a knowledgeable user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems. Undergraduate degree required. Substantial significant experience may in some cases be substituted for degree requirement.

Document Management Analyst II

(a) Responsibilities/Duties. In addition to performing functions of Document Management Technician, as described below, performs moderately complex litigation support tasks, including, for example, detailed review and analysis of case materials in a broad range of subject matters, such as financial records, health care materials, and other litigation files; detailed indexing of case files; drafting procedures for accomplishing litigation support assignments; document acquisition related tasks; screening for privilege documents; conducting database searches; and performing e-discovery culling. Proofreads and edits deliverable products. Sometimes serves as "team leader" for larger group of Document Management Technicians and clerical support staff. Often works with minimal supervision. Reports to Task Supervisor or Project Supervisor.

(b) Qualifications. Three years of experience on major litigation support projects or undergraduate degree. Certain assignments may require experience or substantial undergraduate coursework in, for example, finance/accounting, health care, or substantial experience in the legal environment or in information technology. Demonstrated ability to work independently in a team environment. Must have excellent writing skills and oral communication capabilities. Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, internet and server-based databases and other applications, such as Oracle, Concordance, Summation, Trial Director, etc. Should be a knowledgeable user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems.

Document Management Analyst I

(a) Responsibilities/Duties. In addition to performing functions of Document Management Technician, as described below, performs moderately complex litigation support tasks, including, for example, detailed review and analysis of case materials in a broad range of subject matters, such as financial records, health care materials, and other litigation files; detailed indexing of case files; drafting procedures for accomplishing litigation support assignments; document acquisition related tasks; screening for privilege documents; conducting database searches; and performing e-discovery culling. Proofreads and edits deliverable products. Sometimes serves as "team leader" for larger group of Document Management Technicians and clerical support staff. Often works with minimal supervision. Reports to Task Supervisor or Project Supervisor.

(b) Qualifications. One year of experience on major litigation support projects or undergraduate degree. Certain assignments may require experience or substantial undergraduate coursework in, for example, finance/accounting, health care, or substantial experience in the legal environment or in information technology. Demonstrated ability to work independently in a team environment. Must have excellent writing skills and oral communication capabilities. Requires hands-on familiarity with the Government's office and network environment, including but not limited to, data processing environments, including office automation networks, PC-based databases and other applications, internet and server-based databases and other applications, such as Oracle, Concordance, Summation, Trial Director, etc. Should be a knowledgeable user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and hardware systems.

Document Management Technician

(a) Responsibilities/Duties. Under the direction of Task Supervisor or Document Management Analyst, performs the following tasks while complying with established procedures for: filing, retrieving, and copying case file materials; creating witness binders; preparing deposition and trial exhibits; entering data on-line to case files and other databases; proofreading, editing, correcting OCR'd text files; retrieving and blowing back documents from microfilm and digital image media; tabbing, numbering, labeling, assembling documents; filling out log sheets and reporting on task progress; and performing quality control on the work of peers in all of these areas. Prepares documents for image scanning; performs other document collection related activities, including document screening, and labeling of files to be scanned. Performs simple database searches.

(b) Qualifications. Ability to perform detailed work consistently, accurately, and under pressure extremely important. Must be able to read and follow instructions. Must be able to understand task, task objectives, and the context of the task in the litigation support effort as a whole. Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). Must have typing/keyboarding skills and good communication skills. Must be knowledgeable user of the Government's office and network environment, including but not limited to, word processing, database, spreadsheet, imaging, and telecommunications systems. Undergraduate degree preferred. Litigation support experience valued.

Supervisory Paralegal

(a) Responsibilities/Duties. Directs and supervises the work of paralegals and other support staff, particularly on major paralegal support efforts, such as large legal research projects or major in-courtroom support. Monitors work and reports on progress. Responsible for ensuring that paralegal and support staff work meets contract and attorney requirements and is delivered on time. Troubleshoots and performs quality control spot-checks. Must be able to formulate administrative and technical procedures for getting the work done. Reports to Project Supervisor or Project Manager; may also have significant contact with COR, Government Case Manager, trial attorneys and staff, client agency staff, and opposing counsel. Performs complex legal and factual research. Designs and develops systems and procedures for tracking, controlling, and managing case files, exhibits, and other case-specific materials. Assists trial staff in coordination with expert witnesses and litigation consultants. Arranges for access to appropriate DOJ libraries and other legal research facilities. Coordinates with other Contractor support components, including data processing support staff, in order to accomplish work.

(b) Qualifications. Requires paralegal certificate. An equivalent level of legal training may be substituted with the approval of the COR. At least three years of litigation paralegal experience, including trial experience. At least one year of experience in automated litigation support. Must have supervisory experience, including proven capabilities and communication skills to successfully interact with clients and attorneys. Requires sound working knowledge of federal and state court system, legal research procedures, and legal research resources. Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging. Familiarity with ESI tools and knowledge of e-discovery procedures and resources preferred. Ability to consistently deliver highest quality work under extreme pressure will be very important.

Law Clerk II

(a) Responsibilities/Duties. Works under the direction of a Supervisory Paralegal or Project Manager performing complex legal research; preparing draft legal documents, such as motions, briefs, memoranda of law, etc.; reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation. Acts independently and/or as a team leader on larger projects. Responsibilities may include acting as primary interface with trial attorneys, experts, and other client staff.

(b) Qualifications. Must have law degree or, for some tasks, comparable combination of education and experience may be acceptable. Must have at least two to three years of progressively more responsible experience on litigation support projects including proven capabilities and communication skills to successfully interact with clients and attorneys. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging. Role also requires hands-on familiarity with ESI tools and knowledge of e-discovery procedures and resources.

Law Clerk I

(a) Responsibilities/Duties. Works under the direction of a Supervisory Paralegal or a Project Supervisor. Performs complex legal research for the trial staff. Assists in preparing draft legal documents, such as motions, briefs, memoranda of law, etc. reviewing documents for relevance and privilege; and assisting attorneys with all phases of litigation.

(b) Qualifications. Law degree, or currently attending an ABA-accredited law school, having completed at least one year of study. Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging. Role also requires hands-on familiarity with ESI tools and knowledge of e-discovery procedures and resources.

Senior Paralegal

(a) Responsibilities/Duties. Works under the direction of a Supervisory Paralegal or a Project Supervisor. Work products are reviewed prior to submission; however, often develops these products with minimal direct supervision other than written guidelines. In addition to functions performed by Paralegals, described below, performs moderately complex legal research; synopsizes transcripts of hearings and oral arguments for attorney use; reviews case related materials and, for example, identifies potentially conflicting statements or areas requiring further investigation; writes preliminary drafts of simple legal memoranda and correspondence. Contact mostly with other Contractor staff, but occasional contact with trial staff may be required.

(b) Qualifications. Requires paralegal certificate. An equivalent level of legal training may be substituted with the approval of the COR. At least two years of litigation paralegal experience required; trial experience very helpful. At least one year of experience in automated litigation support. Requires sound working knowledge of federal and state court system, legal research procedures, and legal research resources. Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. Role also requires hands-on familiarity with ESI tools and knowledge of e-discovery procedures and resources. Ability to consistently deliver highest quality work under extreme pressure will be very important.

Paralegal

(a) Responsibilities/Duties. Works under the direction of Supervisory Paralegal or Project Supervisor. Performs the following tasks while complying with established procedures: compiles, prepares, and summarizes relevant materials for use by attorneys in discovery and in preparation of motions, briefs and other legal documents; summarizes depositions and other transcripts; maintains case files; performs simple legal research; indexes, tracks and controls document discovery (including documents produced and received in discovery); indexes, tracks and exhibits and other materials at depositions and at trial. Prepares exhibit cross-references. Assists attorneys in courtroom. Reviews documents for relevance and privilege according to established guidelines and criteria. Other examples of the types of work to be performed include compilation of documents for FOIA, production requests, Congressional inquiries, etc.

(b) Qualifications. Requires paralegal certificate. An equivalent level of legal training may be substituted with the approval of the COR. At least one year of litigation paralegal experience required; trial experience very helpful. Automated litigation support experience valued. Must have basic legal knowledge, including knowledge of standard legal citation to cite check legal motions and memorandum and must have sufficient experience with legal research tools such as LEXIS and Westlaw to perform basic legal research. Requires excellent written and oral communication skills, thorough knowledge and hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, imaging, and hardware systems. Role also requires basic familiarity with ESI tools and knowledge of e-discovery procedures and resources. Ability to consistently deliver highest quality work under extreme pressure will be very important.

Supervisory Clerical

(a) Responsibilities/Duties: Directs and supervises clerical staff in performing support functions such as photocopying, courier/delivery services, document retrieval, faxing information, etc. Performs quality control and ensures timely delivery of all specified deliverables. Tracks progress of all clerical activities and reports status to appropriate Contractor manager. Arranges routine and emergency service and maintenance of office equipment. Oversees the organization and maintenance of correspondence files.

(b) Qualifications: Ability to operate a variety of office equipment, including PCs, printers, photocopiers, scanners, telephone systems, fax machines, numbering and binding equipment, etc. Must be able to write and print clearly. Must have typing/keyboarding skills and good communication skills. Attention to detail very important. Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). Ability to work well in a team environment and ability to read and follow instructions very important. Must be able to prioritize and manage work for a number of people. High school diploma or GED required.

Clerical

(a) Responsibilities/Duties. Under the supervision of Task Supervisor, performs routine document center support functions such as photocopying; delivering items; generating blowback; assembling notebooks, including pulling file copies of documents, tabbing binders, numbering, binding, labeling, re-filing documents and shelving; packing boxes and preparing them for shipment; bates stamping; ordering supplies; retrieving case materials; completing log sheets; answering phones; logging messages; faxing information, etc. Prepares documents for imaging/scanning. Assembles/disassembles documents as required, taking care to ensure that original documents are reassembled exactly to their original state. Maintains inventory/control records. Performs simple typing assignments using word processing equipment.

(b) Qualifications. Ability to operate a variety of office equipment, including PCs, printers, photocopiers, scanners, telephone systems, fax machines, numbering and binding equipment, etc. Must be able to write and print clearly. Must have typing/keyboarding skills and good communication skills. Attention to detail very important. Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective). Ability to read and follow instructions very important. High school diploma or GED required.

Office Applications Specialist

(a) Responsibilities/Duties. Works under the supervision of a Task Supervisor or Project Supervisor. In addition to performing functions of Senior Word Processor, see below, provides user services and support at an advanced level for specific office application packages, particularly word processing, graphics/presentation, and spreadsheet packages. Provides tips and assistance to other users in best use of these packages.

(b) Qualifications. At least three years word processing experience; at least one year experience in the specific office automation environment required (e.g., JCON 2a, MS Word Office 12/Microsoft Office 2003 and 2007). Litigation support experience valued. Should be an expert user of the Government's office and network environment, including but not limited to, word processing, spreadsheet, imaging, and telecommunications systems. Must work well under pressure. Must be able to type at a minimum rate of 65 wpm with an accuracy rate of 95%. High school diploma or GED required. Excellent oral and written communication skills required. Excellent interpersonal skills required.

Senior Word Processor

(a) Responsibilities/Duties. Works under the supervision of a Task Supervisor. Types, edits, corrects, etc. documents, charts, tables, etc. as required. Proofreads, edits, and corrects OCR'd text files. Responsible for routine file maintenance, including maintaining backup copies of original files, as well as working files. Performs quality control over own work and work of peers. Performs simple maintenance on office machines such as copiers and fax machines. Organizes and maintains correspondence files. Works fairly independently; does not require constant, close supervision. May serve in a coordinating role for a pool of Word Processors, monitoring workload and progress, and performing quality control.

(b) Qualifications. At least two years of word processing experience, including one year in the specific office automation environment required (e.g., JCON 2a, MS Word Office 12/Microsoft Office 2003). Must be able to type at a minimum rate of 65 wpm with an accuracy rate of 95%. High school diploma or GED required. Excellent oral and written communication skills required. Ability to produce highest quality work under extreme pressure very important.

Word Processor

(a) Responsibilities/Duties. Works under the supervision of a Task Supervisor. Types, edits, corrects, etc. documents, charts, tables, etc. as required. Proofreads, edits, and corrects OCR’d text files. Responsible for routine file maintenance, including maintaining backup copies of original files, as well as working files. Performs quality control over own work and work of peers. Performs simple maintenance on office machines such as copiers and fax machines. Answers phones.

(b) Qualifications. At least one year of word processing experience including experience in the specific office automation environment required (e.g., JCON 2a, MS Word Office 12/Microsoft Office 2003 and 2007). Must be able to type at a minimum rate of 65 wpm with an accuracy rate of 95%. High school diploma or GED required. Excellent oral and written communication skills required. Ability to produce highest quality work under extreme pressure very important.

Receptionist

(a) Responsibilities/Duties. Works under the supervision of a Task Supervisor typically at a large document center. Answers telephones, greets visitors, and maintains sign-in logs and visitor badges. Performs typing/word processing and other clerical support functions.

(b) Qualifications. At least one year of word processing experience including familiarity with the specific office automation environment (e.g., JCON 2a, MS Word Office 12/Microsoft Office 2003). Must be able to type at a minimum rate of 65 wpm with an accuracy rate of 95%. Excellent oral and written communication skills required. High school diploma or GED required. Pleasant telephone manner and pleasant manner in greeting visitors extremely important.

E-Discovery Project Coordinator

(a) Responsibilities/Duties. The e-Discovery Project Coordinator is a senior level position and is responsible for coordinating all technical aspects and assisting with strategic and legal aspects for all assigned projects and matters involving electronic discovery. Serves as the primary point of contact throughout the discovery lifecycle, applying in-depth knowledge and experience to provide expert consultation and advice on technology and best practices. Consults with case teams to effectively develop and apply technical strategies, requirements and goals in order to develop and implement project plans, including data collection, processing, document production and trial. Acts as the primary point of contact and liaison for electronic discovery issues between the legal team and the contractor(s) to ensure proper communication between the parties. Advises legal team on technology options to respond to specific discovery needs including but not limited to recommendations for products to perform early case assessment, document search, and document reviews in the most efficient, timely, and cost effective manner. Participates in legal proceedings, i.e. 26(f) conferences, prepares affidavits, and testifies as to the defensibility of the government’s e-discovery process. Ensures standard procedures for electronic discovery and litigation support projects are consistently applied across the life of the case. Develops cost estimates and advises on maximizing efficiencies and cost reductions. Oversees the creation of statistical reports providing information on collection, filtering, processing, review and productions. Delegates appropriate workflow tasks, including data management, processing, production and quality control. Coordinates efforts of others in response to discovery requests and provides regular reports and metrics as to the status of each phase of the project. Stays abreast of emerging electronic discovery litigation support technology and processes. Maintains current knowledge of available software applications and in area(s) of expertise. Conducts regular briefings on new technology and process improvements with regard to electronic discovery.

(b) Qualifications. Minimum 5 years’ experience providing eDiscovery services and litigation support on complex and large cases involving complex eDiscovery challenges. Must have demonstrated exceptional written and verbal communication skills. Must possess detailed planning and organizational skills and have a thorough understanding of processes at each stage of eDiscovery lifecycle. Candidate must possess solid, broad knowledge of Information Technology infrastructures including networks and other sources of data. Prior knowledge and experience managing eDiscovery projects and related technologies required. Advanced experience planning eDiscovery efforts, managing client expectations, and working with clients to minimize their risk exposure. Must be proficient in a wide range of technologies and be knowledgeable as to eDiscovery industry “best practices” including an understanding of multiple tools and processes associated with large scale complex eDiscovery response. Must establish compliance with all directives for secured handling of documents. Must have proven ability to work in a fast-paced production environment while maintaining proper priorities and scheduling on extremely tight deadlines. Must work as part of a team be able to manage complex relationships with all stake-holders. Must be well organized, a strong communicator, detail oriented, demonstrate good judgment, be confident working independently. Undergraduate degree required. Law degree, technical certification, or other pertinent graduate degree strongly preferred. Certification in eDiscovery program also preferred.

Document Coder

(a) Responsibilities/Duties. Extracts bibliographic and/or subjective information from documents, invoices, phone records or other source material and records the extracted information onto a DCF or directly inputs the information into a data entry screen.

(b) Qualifications. High school diploma or GED certificate required. Undergraduate degree preferred. Must have demonstrated ability to analyze documents to extract appropriate level of information. Must have typing skills and familiarity with office automation systems, especially data entry programs. Must be detail oriented and must understand oral and written instructions, and follow instructions explicitly and consistently.

Data Entry Technician

(a) Responsibilities/Duties. Enters data into variety of computer systems. Enters data in prescribed format for subsequent processing. Reviews error messages and makes corrections during data entry. Maintains operating records. Logs and controls documents.

(b) Qualifications. One to two (1-2) years of general data entry experience to include experience operating an alphanumeric keyboard. Experience in a litigation support environment preferred. Must have high school diploma or GED certificate. Must have experience operating a variety of office automation equipment and personal computers. Must have ability to work independently and be detail oriented.

Scanner Operator - CFE

(a) Responsibilities/Duties. Operates digital image scanning equipment to capture images and generate associated OCR text. Under this CLIN, the Contractor must provide use of Contractor-owned equipment, as well as any necessary supplies, as part of the CLIN rate. Follows established scanning and quality control procedures in producing digital files in specified format for further processing. May be required to prepare documents for scanning (including determining logical breaks and unitization of hard copy documents) by disassembling prior to scanning and reassembling afterward. May be required to record file-level information and physical attachment information during the scanning process. Performs routine maintenance on relevant equipment. Maintains scanning and task logs as well as equipment maintenance logs.

(b) Qualifications. One year experience working with image scanning and conversion equipment, including hands-on experience with the specific equipment being used. Must be able to set up, operate, and perform routine maintenance on these machines. Attention to detail extremely important. Ability to produce high quality work under adverse conditions and time pressures extremely important. Previous litigation support experience highly valued. Good oral and written communication skills needed. Undergraduate degree preferred.

Scanner Operator - GFE

Same as C.6.8.20, Scanner Operator - CFE, except that under this CLIN, user equipment and supplies will be provided by the Government.

Trial Consultant

(a) Responsibilities/Duties. Senior level individual, with substantial, very specialized expertise, who can provide innovative, case-specific solutions. Consults with the trial team, including attorneys, paralegals, expert witnesses, and the Case Manager, to conceptualize and develop strategies, appropriate graphics and other media for presenting evidence at trial or at hearings, including oversize charts for display in the courtroom, computer-generated graphics for projection or display on computer monitors, animations, simulations, multi-media slide shows, audio and video clips, etc. Recommends effective presentation formats, color schemes, scripting, and sequencing. Oversees and coordinates production of highly technical and complex items such as computer simulations and animations which may require a production studio. This labor category will only be required very rarely; it will not be required for most trials.

(b) Qualifications. Demonstrated ability to recommend and produce high-quality graphics and other presentation media, using computer tools and other professional graphics and multi-media development tools. Must be fully trained in the tools used. Demonstrated ability to evaluate the effectiveness of graphic and multi-media presentations, and to make constructive suggestions for improving. Must be able to understand the attorneys’ needs and arguments to be supported by the graphic materials, and be able to translate that understanding into effective media presentations. Must have outstanding oral communications skills for discussing case and exhibits with the trial team, including expert witnesses. Three years’ experience in the trial support environment is required, as is familiarity with standard courtroom presentation packages such as Trial Director and Sanction.

Courtroom Presentation Specialist

(a) Responsibilities/Duties. Works with the trial team, including expert witnesses, to develop plans for trial or hearings using a courtroom presentation system. Prepares exhibit images for particular uses (e.g. zooming in on or highlighting a particular paragraph, or setting up two exhibits side by side on the screen). Develops simple graphic images/exhibits using standard off-the-shelf software packages. Advises attorneys on the effectiveness of certain exhibits or sequences of exhibits. Is responsible for the smooth operation of the presentation system in the courtroom. Digitizes audio and video clips. Synchronizes clips with written transcripts. Note that, for most trials, even including most large trials, we expect that the Courtroom Presentation Specialist will be the only contractor staff member needed to work with the attorneys in preparing for trial and in presenting materials in the courtroom. That is, the services of the Trial Consultant and the Graphics Specialist will be required only very rarely. The Courtroom Presentation Specialist needs to be a "jack-of-all-trades" capable of performing all trial and courtroom support functions, including equipment set up and troubleshooting, scripting, advising on graphics presentations, and courtroom operation of equipment.

(b) Qualifications. Demonstrated ability to work effectively with a trial team through the entire pretrial and trial cycle, identifying and scanning exhibits, scripting with the attorneys, setting up the courtroom, operating and troubleshooting the system in the courtroom. Must be thoroughly familiar with standard courtroom presentation packages such as Trial Director and Sanction. Must have excellent oral communication skills. Must be able to work effectively as a team member in an extremely pressured environment. Must be able to travel for long periods of time. Must be able to work long hours for an extended period of time. Trial experience required. Familiarity with DOJ office automation environment helpful. Other automated litigation support experience valued.

Graphics Specialist

(a) Responsibilities/Duties. Demonstrated ability to produce high-quality graphics, complicated exhibits, mounting art to foam boards, and other presentation media, using computer tools and other professional graphics and multi-media development tools. Must be fully trained in the tools used. This labor category will only be required very rarely; it will not be required for most trials.

(b) Qualifications. Demonstrated ability to work effectively with a trial team in developing graphics for hearings and trials. Must be fully trained with standard courtroom graphics presentation software such as Photoshop and Google Earth. Must be familiar with the state of the art tools for creating a high-quality presentation. Must have excellent oral communication skills. Must be able to work effectively as a team member in an extremely pressured environment. Must be able to work long hours for an extended period of time.

TECHNICAL SUPPORT PERSONNEL

(a) The personnel described below are contractor technical support personnel who will provide much of the support for the litigation support applications used by the DOJ divisions. For example, these will be the personnel who convert and load data files produced in discovery into appropriate computer applications; or who administer the application servers used to support particular instances of litigation; or who set up customized programs and applications to manage, retrieve, and manipulate data to meet the specific needs of the cases supported.

(b) The Government views the Systems Manager, Technical Analyst, and Network Analyst/Engineer as very high level technical personnel, to be employed only rarely, as, for example, on very large and complex projects, or to find solutions to exceedingly difficult technical problems, or to develop innovative, alternative approaches to traditional litigation support methods and procedures. It further views them as being at approximately equivalent levels of seniority, although with different skills and areas of expertise. So, for example, on a very large project, it might be that a Technical Analyst and a Network Analyst/Engineer report to a Systems Manager, similar to a consultant. They would be viewed as peers of the Systems Manager within their particular areas of technical expertise.

(c) The other technical support personnel can be grouped into three general areas: systems analysis (which may be thought of as primarily software/application oriented, and which concentrates chiefly on data manipulation via database management, programming, etc.); system administration (which may be thought of as primarily hardware and system-oriented, and concentrates chiefly on server administration, storage management, network administration, etc.); and user support. The Government views the relative levels of seniority across these other positions as follows (although specific skills will obviously be different for the different groups):

Database Administrator

Electronic Files Specialist

Help Desk/User Support Specialist

PC Technician

(d) The maintenance of system and data security will be a rigorously enforced requirement on all work performed under this contract. Accordingly, the Government considers the appropriate level of security awareness and of active security enforcement to be among the inherent responsibilities and duties of every technical position at every level. This being so, the requirement is stated here as a general requirement, rather than being separately reiterated for every position. Technical personnel will be considered responsible under the contract not only for knowing and observing Government and contract security requirements, but also for ensuring a high level of security awareness among their co-workers, and for promptly reporting any security lapses or violations. Security awareness and practice will be among the factors the Government will consider in evaluating personnel for new or higher technical positions and on their performance in those positions. Work and proposals that otherwise appear to exhibit higher levels of skill and attainment, but that do not also exhibit the corresponding levels of security practice or incorporate the appropriate security measures, will to that extent be considered technically deficient.

Systems Manager

(a) Responsibilities/Duties. Technical manager responsible for all technical aspects of very large projects, particularly those with unique and/or complex requirements. For example, for reasons of security, or location, or because of specialized software requirements or telecommunications access needs, some projects may require establishing a separate, dedicated local area network, with a dedicated database server. Other projects may require setting up a large number of specialized databases or customized applications for analyzing case data. IT support staff may need to be dedicated to the maintenance of these systems. In such instances, the Government may order the services of a Systems Manager to manage all of the IT resources for the project, from hardware and software, to staffing, to coordination and interconnection with other already existing systems. The Systems Manager typically reports to the Contract IT Manager or to the Lead Project Manager or Deputy Division Director for the project. The Systems Manager must take a very proactive, leadership role in managing the IT aspects of the project, including actively coordinating with a variety of Government representatives, other contractors, and other project and Contractor components, anticipating problems, hiring and training staff, etc. Manages user help desk support, system and user documentation, system and user training. Oversees development of configuration management, risk analysis, and disaster recovery solutions. Ensures that system and data security are adequately implemented and enforced. Consults with COR regarding scheduling of work, personnel assignments, priorities and progress reporting; plans, staffs, schedules, and develops cost estimates for work to be performed; and reports on progress. Directs and supervises staff; ensures conformance to functional requirements, technical design, and work standards; ensures successful completion of work, timeliness of deliverables, and quality control.

(b) Qualifications. This is a very senior level position, and candidates must demonstrate substantial, in-depth skills and experience specific to the requirements of the system/installation. For example, if the system involves a Sun Solaris Oracle application, to be made available across the JCON network, this individual would need to have at least three years of hands-on experience in actually doing the work of setting up Sun servers, and in installing, running, and maintaining Oracle applications, in a large scale office automation network. Other systems and installations will require different sets of skills: Windows based systems will require more specific hands-on experience setting up and running those systems and applications; browser based systems will require extensive hands-on experience setting up and maintaining browser based applications. At least several years of first line management experience will also be required. Experience in implementing user support help desks extremely helpful; experience developing and deploying new applications to an established user group extremely helpful.