DHW - Juvare 9-25-2026.pdf

Request Form to Division of Purchasing (DOP)

Exemption from Competition - EFC

If you have any questions please contact us at DOPHelpDesk@adm.idaho.gov

Form ID 24298

Generated after Receipt by DOP

Year

Requestor Information

Agency Name* Department of Health and Welfare

Agency Acronym*

DHW

Requestor Name* JP Brady

Phone* 208-334-5999

E-mail* JP.Brady@dhw.idaho.gov

Property Being Purchased:* Juvare EMSystems software for emergency preparedness

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Type of Exemption Check all that apply

Type of Exemption*

A solicitation has been completed and my Agency wishes to award contracts to multiple vendors for the same or smilar property (Multiple Award Authorization)

My Agency wishes to administer or award a solicitation at a dollar amount above its normal Delegated Purchasing Authority (Limited/One-Time DPA)

The property required is available on one or more open contracts, but my Agency wishes to purchase from a different vendor. (Note: if total value is over $10,000, Agency must also check the box for exemption from competition if requesting to pruchase from a specific vendor). (Utilization of Open Contract).

A solicitation is being developed (by my Agency under its DPA or in conjunction with DOP) and my Agency wishes to limit responses to a specific manufacturer/brand name (I.e. no substitutions). (Note: this option assumes that multiple vendors can offer the identified brand name; otherwise, select the option for exemption from competition to request a Sole Source Authorization (Brand Name Only)

A solicitation has been completed and there is a need to negotiate with one or more vendors. (Authorization to Negotiate)

My Agency is seeking to purchase directly from an identified vendor without completing a solicitation OR wishes to perform a level of competition that is less formal than would typically be required. (Various exemptions-additional questions to follow) mailto:JP.Brady@dhw.idaho.gov

Additional Questions*

There is an immediate threat to public health, safety, or welfare (Emergency Purchase Authorization)

The required property can only be procured from a single supplier (sole manufacturer and distributor) (Sole Source Authorization)

There is an existing Policy Directive on the DOP website which requires authorization to be utilized (Utilization of Policy Directive)

It would be impractical, unreasonable, or disadvantageous to complete the required competitive process under the circumstances (Exemption from Competition)

Exemption from Competition

IDAPA 38.05.01.042.05 provides that the administrator may exempt an acquisition from competitive procurement if the administrator determines that bidding is impractical, disadvantageous or unreasonable under the circumstances. Examples include, but are not limited to:

special market conditions; property requiring special contracting procedures due to uniqueness; and services for which competitive solicitation procedures are impractical.

Proposed Supplier* Enter Unknown if supplier is not known

Juvare EMSystems

Duration*

One-Time purchase Ongoing

Anticipated Total Cost* $459,864.60

Background* Describe the circumstances

The Department maintains Juvare EMSystems software for emergency preparedness, originally procured competitively in 2018 (ITB18000761).

The system supports Idaho hospitals, medical centers, and volunteers with critical data including hospital bed availability, ventilator capacity, ICU status, EMS availability, and PPE inventory. This software was used extensively during COVID-19 response and is required for federal compliance.

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Justification* Why would the competition be impractical, unreasonable, or disadvantageous under the circumstances?

Competition is not possible for ongoing support, maintenance, and licensing of the existing Juvare EMSystems platform. The software is proprietary with unique technical architecture, source code, and integration requirements that only Juvare can service without voiding the warranty. While competition was feasible for the original software selection in 2018, ongoing maintenance and support services are inherently sole-source due to the proprietary nature of the system. Alternative vendors cannot provide equivalent maintenance services for Juvare's specific platform, making this a true sole-source situation for continued operations.

Therefore, the Department requests a three (3) year exemption from competition for annual support, periodic upgrades, and licensing of the EMSystems software, as competitive bidding would be impractical given the proprietary nature of the system and would create unacceptable risks to Idaho's emergency preparedness mission.

Description* Describe the extent to which competition is possible

The EMSystems programs (CORES Responder Management System, EMResource Per Capita, EMResource API/ADU, and EMResource HHS Reporting Interface) support Idaho's hospitals, medical centers, and medical corps volunteers. This service is unique—no other company provides this same program. Data includes critical-care, medical/surgical-staffed, and tele-staffed hospital bed availability, ventilator and ICU capacity, emergency medical services availability, personal-protective-gear inventory, and monoclonal antibody supply. The software is critical for Strategic National Stockpile administration and was extensively used during COVID-19 response.

The system meets required federal mandates in statute and annual grant guidance. Failure to maintain the system results in loss of federal grant funds and inability to meet federal performance standards. Any procurement delay or service interruption would jeopardize federal compliance and risk losing critical Public Health Emergency Preparedness and Hospital Preparedness Program funding. The system provides daily situational awareness of hospital resources and enables the Department to pre-identify, register, credential, deploy, and demobilize volunteer health professionals during disasters.

Agency Certification*

The information provided above is true and accurate to the best of my knowledge,and supports the need for a direct procurement of the described goods or services, in the best interest of the State.

https://adminrules.idaho.gov/rules/current/38/380501.pdf

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Req_One_Time_Exemption_DHW_EM Systems.pdf 209.16KB

Juvare Invoice_INVSYST4954.pdf 11.13KB

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Agency Representative* Date of Submittal* 2026-09-24

Approval - EFC

Administrator Intends to approve (pending legal notice).*

Yes No

Optional Posting?* This exemption will be sent for posting before final approval.

Yes No

Notes Public View

Support, Maintenance & Upgrades of Juvare EMSystems

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File Upload

Maximum File Size 250 MB

Date Time* 2026-09-25