DCAA SCORM PWS.docx

DEFENSE CONTRACT AUDIT AGENCY

SHARED CONTENT OBJECT REFERENCE MODEL

PERFORMANCE WORK STATEMENT

I. INTRODUCTION

A. BACKGROUND

Defense Contract Audit Agency (DCAA) is a dedicated steward of taxpayer dollars that delivers high quality contract audits and services to ensure that warfighters get what they need at fair and reasonable prices. The agency’s primary function is to conduct contract audits and provide related financial services for the Department of Defense (DoD) and other federal entities responsible for acquisition and contract administration. Specifically, DCAA helps determine whether costs are allowable, allocable, and reasonable. DCAA provides recommendations to government officials regarding contractor cost assertions for specific products and services. With these recommendations, contracting officers are better able to negotiate prices and settle contracts for major weapon systems, services, and supplies.

DCAA operates under the authority, direction, and control of the Under Secretary of Defense (Comptroller)/Chief Financial Officer. The agency consists of about 4,500 employees at over 300 locations in the United States, Europe, Middle East, Asia, and the Pacific. DCAA’s organizational structure consists of three geographic regions, a field detachment to conduct classified work, and four corporate auditing directorates (CADs).

The Defense Contract Audit Agency Institute (DCAI), the training arm of DCAA, is the main provider of training for DCAA’s assigned personnel. DCAI’s audit and leadership academies provide both live and computer-based training (e-learning) to meet the technical (primarily 0511) and leadership (all occupational series) initial and continuous learning requirements across the workforce. To fully integrate the workforces’ career development opportunities, DCAI created an interactive real time TRAINext learning management system (LMS)/individual development plan (IDP) system to automate career management functions. The LMS provides for the administration, documentation, tracking, reporting, and delivery of educational courses or training programs. The integrated IDP tool assists employees in career and personal development through the identification of developmental goals matched to training activities; technical and leadership competency self-assessments; automated course registration, enrollment, tracking, and management functions; submission of external training (SF182) requests; tracking of auditor mandated certification (Generally Accepted Government Auditing Standards (GAGAS), Defense Acquisition Workforce Improvement Act (DAWIA), and Financial Management (FM) compliance requirements; processing internal/external developmental assignment nominations; and displaying training data through user and supervisory dashboards to manage career development progress and opportunities.

The Council on Occupational Education (COE), as recognized by the U.S. Department of Education, accredits DCAI’s audit and leadership curricula. DCAI has adopted the Continuing Professional Education (CPE) standards of the National Association of State Board of Accountancy (NASBA) for the development, presentation, measurement, and reporting of CPE programs.

B. OBJECTIVES

DCAA’s overarching goal is to design training, development, and talent management strategies that support and encourage employee growth and career progression in accordance with the agency’s mission and strategic plan. Specific objectives are to:

· Accomplish the agency’s mission.

· Improve operational efficiency.

· Promote lifelong learning for employees to acquire new-job related knowledge and skills.

· Develop a well-rounded staff, which possesses interpersonal, team, technical, management, and leadership skills.

· Plan, establish, and maintain career programs that will attract, develop, and provide an incentive for the retention of personnel.

C. SCOPE

The contractor will provide the necessary management, services, personnel, and documentation required to accomplish the tasks described within this performance work statement (PWS).

The contractor must write code, export training certificates/transcripts, transition data from all previous training systems to the new training system, cleanse the Defense Acquisition Workforce Improvement Act (DAWIA) data and ensure it is exportable in the required format, export coaching pairs/matching into new system, cleanse all data, and ensure the new system has the required evidence/artifacts to support auditors and auditor certificates.

The contractor will provide consulting and software programming, system maintenance, Shared Content Object Reference Model (SCORM) maintenance, and training tutorial support for DCAA on all system components. System components are to support the agency’s auditor and professional staff workforce. The LMS is installed on a government-owned server located in Millington, TN. The government program support office is located in Atlanta, GA.

D. COMPLIANCE REQUIREMENTS

The contractor must meet the below listed NARA compliance requirements:

Preparing records for a retention period of 50 years for Employee Certification Files and Documents related to Employee training records, National Association of State Boards of Accountancy, NASBA/GAGAS Accreditation, and similar accreditation. Disposition authority NC-372-75-1.

II. PERFORMANCE REQUIREMENTS

Unless otherwise specified, all references to days are considered business days. The contractor will perform actions as necessary to accomplish the objectives stated above as well as the following tasks and deliverables.

A. RECORDS MANAGEMENT

· Preserve records: Ensure that all TRAINext historical records are retrievable and usable for as long as needed to conduct agency business and meet NARA-approved disposition to avoid records lost due to media decay or technology obsolescence (including EIS upgrades).

· Declare records: Provide unique identifiers to records (File Code).

· Capture records: Collect and properly maintain records that were created, imported, and/or manually entered into the system or link to other systems.

· Organize records: Associate records with approved records schedules and disposition instructions.

· Maintain records security: Prevent unauthorized access, modification, or deletion of records and ensure that an audit function is in place to track use of any actions on records (e.g., modification deletion).

· Manage access and retrieval: Establish appropriate user access rights for records search and retrieval.

· Export Records: Establish an appropriate, easy to use export of records as needed

· Design, Develop, and Implement a TRAINext Records Transition Management Plan

B. PRESERVE HISTORY

· Preserving Historical Records: Individual Development Plans. Capture, organize, secure, manage and make easily accessible, learner’s records of their history of their professional goals, leadership and technical competencies, training planned and completed (both inside DCAI and outside), and a summary of all professional certifications and credentials.

· Preserving Historical Records: Professional Competencies. Capture, organize, secure, manage and make easily accessible, learner’s records of their history of demonstrating meeting both leadership and technical competencies for their GS level.

· Preserving Historical Records: Audit Logs of SF182 Changes. Capture, organize, secure, manage and make easily accessible, administrative records of the eight year history of changes made to the SF182 form as it moves through the approval process.

· Preserving Historical Records: GAGAS Certification. Capture, organize, secure, manage and make easily accessible, learner’s records of their history of demonstrating they have met their required training for GAGAS compliance.

· Preserving Historical Records: DAWIA Certification. Capture, organize, secure, manage and make easily accessible, learner’s records of their history of demonstrating they have met their required training for DAWIA certification.

· Preserving Historical Records: FM Certification. Capture, Organize, Secure, Manage and make easily Accessible, Learner’s records of their history of demonstrating they have met their required training for FM certification.

· Preserving Historical Records: Mentoring. Work with administrators to capture, organize, secure, manage and make easily accessible, all historical mentoring records.

· Preserving Historical Records: Coaching. Work with administrators to capture, organize, secure, manage and make easily accessible, all historical coaching records.

· Preserving Historical Records: SCORM. Provide system support to capture, audit, and reconcile SCORM DATA, including completion and assessment results.

C. SPECIAL SYSTEMS TRANSITION SUPPORT

· Prepare for the transition of the online mentoring platform as it currently exists for migration to another system.

· Prepare for the transition of the online coaching platform as it currently exists for migration to another system.

· Prepare for the transition of SF-182 records platform as it currently exists for archiving to another system.

D. RECORDS MANAGEMENT SUPPORT

· The contractor must provide system administrator support via phone and email during the hours of 7:00 a.m. to 4:00 p.m. central time, Monday through Friday (excluding Federal holidays), responding to requests for assistance within one hour of notification providing a plan of action to remedy the situation. Emergency services must take precedence and the contractor must assign a properly trained person(s) to work on the problem within one hour of the initial contact.

· The contractor must be available to provide assistance via phone or e-mail. Services include answering questions on software updates, configuration settings, troubleshooting installation errors, placement of files, etc.

· Design, build, and deliver online support for all new processes or procedures necessary for staff for the successful operation of Records Management.

E. TRAINEXT RECORDS SUPPORT

· The contractor must preserve the following historical actions in TRAINext taken by a supervisor:

· Approve an auditor’s request to be enrolled in a DCAA class

· Approve an auditor to be enrolled in an outside class

· Approve an auditor’s request to be marked complete in a class

· Approve a coach

· Assign or remove a coach

· Approve a mentor

· Assess an auditor’s skills

· The contractor must be in compliance with regulation when completing these tasks

F. INSTRUCTOR HISTORY RECORDS

· The contractor must preserve the following historical actions taken by an instructor:

· Where the instructor marked the students present or absent for each of the class days.

· Where the instructor marked the student’s completion of classroom activities.

· When instructor’s set policy and rules for that class.

· When instructor approved uploaded assignments from the students in class.

· The contractor must be in compliance with regulation when completing these tasks

G. ADMINSTAR RECORDS

· The contractor may need to preserve TRAIN’s (AdminSTAR) historical records. This may include capture, organize, secure, manage, and make historical records easily accessible.

· The contractor must be in compliance with regulation when completing these tasks

H. REGULAR RECURRING MEETINGS

Regular recurring meetings will be held for the contract. The COR will determine the date, time, place, agenda, and meeting forum for regular recurring planning meetings.

The contractor must schedule a kick-off meeting within 10 business days of contract award. The contractor must include the COR, KO, and CS as part of the kick-off meeting. Slides must be provided at least one business day prior to the scheduled meeting.

I. DELIVERABLES

The contractor is required to create and maintain all documentation, records, and schedules described within this PWS, which become the property of the government to include any/all draft documentation.

All deliverables will be inspected for conformance to contract requirements. At the discretion of the government, inspection may include validation of information or testing of the deliverables as specified in the task order PWS.

The government requires a period not to exceed 10 business days after receipt of deliverable item(s) for inspection, acceptance, or rejection.

The government will use the following as criteria for accepting deliverables:

· The basis for acceptance will be compliance with the requirements set forth in this PWS.

· Reports and document deliverables will be accepted when all discrepancies, errors, or other deficiencies identified in writing by the government have been corrected to the government’s satisfaction.

· The contractor will submit all deliverables electronically to the COR, CS, and KO. The electronic copies must be compatible with Microsoft Office or other applications as appropriate and mutually agreed to by the parties. All documents must be editable by the government.

· For new items or for those where the government has not provided a format, the contractor will propose a best commercial practice and submit for government approval.

· All of the government's comments on deliverables must be adjudicated within review timelines.

For all deliverables, government review will be within 10 business days and resubmission by the contractor within 10 business days after receiving comments. Timelines are based on the receipt of the email. Any email received before noon EST is considered day one of the review period. For example, a deliverable submitted on Monday, January 27, 2020 before noon must have comments received by 5pm EST Friday, February 7, 2020. Emails received after noon EST will have review period starting the following day. Using the same example, a deliverable submitted on Monday, January 27, 2020 after noon EST will have comments required by COB Monday, February 10, 2020. System delays/lag time are not within control of the contractor or government personnel. Deliverables/comments will not be considered late if the emails are timestamped within the appropriate timeframes regardless of when they are actually received on the recipient’s system. For example, if a deliverable is shown to have been sent by 5pm EST on the due date; however, it does not show up in the government’s system until that evening or the next day, the deliverable is considered to be on time.

If government acceptance is not provided in writing within 10 business days, the deliverable is considered ‘accepted’. The government can request additional time for review/comment for initial deliverables only; however, the additional time cannot exceed 10 business days (20 business days total from receipt of the initial deliverable), and the request must be submitted/agreed to in writing prior to the expiration of the initial 10-day review period. The government will have five business days to review deliverable resubmissions. If the government does not provide written acceptance of the resubmittal within five business days, the deliverable is considered ‘accepted’. There will only be one resubmission per deliverable unless agreed upon between the government and the contractor using the following escalation procedures.

Any disagreements between the government and the contractor regarding deliverable acceptance should be escalated to the KO as soon as possible (preferably within the comment/resubmission period). If the COR or contractor has reason to believe a deliverable will not be accepted, or will require multiple resubmissions, the KO should be notified immediately. Issues with deliverables that cannot be resolved between the contractor, COR, and KO will require a meeting that includes the COR’s supervisor and the HQ CPI PM. The KO will provide final disposition on the deliverable based on the outcome of the meeting.

J. DELIVERY SCHEDULE

All “days” identified in this contract are business days unless otherwise specified. If deliverables are inadvertently scheduled for a weekend/holiday, then the due date becomes the next business day. The end-of-day for deliverables is 5pm eastern time.

K. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

In fulfillment of this effort, the contractor will provide the deliverables identified in the task orders. All deliverables must be submitted to the COR, CS, and KO. The government QASP will be used as the basis for reviewing each deliverable.

Final inspection and acceptance of all work performed, reports, and other deliverables will be performed at the place of delivery by the COR. The format for the individual deliverables will be determined through negotiation between the COR and the contractor, or as specified in the PWS. Products that reflect the contractor’s analysis and opinion (e.g., studies, analyses, etc.) may be in contractor format, except where the government has provided a preferred format. Electronic documents will be provided in the appropriate Microsoft Office format (e.g., Word or PowerPoint). If appropriate, the government may ask that they be provided in compressed or PDF format.

The QASP may be updated from time to time as necessary. In accordance with the QASP, the government will assign a monthly performance rating to the contractor per the table below. Based on the performance rating, the government reserves the right to reduce invoice payments.

NOTE: The application of these performance ratings or failure of the government to apply these performance ratings does not waive any of the government’s rights to damages under this contract.

Disincentives will be applied for ratings of “Marginal” and “Unsatisfactory” as follows:

Satisfactory = 100% payment

Marginal = -20% disincentive

Unsatisfactory = Payment will be withheld pending resolution of TODR(s) and/or cure notice(s). When payment is made, a -30% disincentive will apply. Termination for cause may result.

Note: Contractors will be required to rework deliverables that do not meet contract requirements. The performance standards/ratings will be used in evaluating performance and for determining the amount of the payment owed to the contractor upon satisfactory resolution of any TODR(s) and/or cure notice(s) issued. These ratings will only apply to the FFP CLINs on the contract.

L. MONTHLY STATUS REPORTS

Monthly status reports are required for each individual task order. The contractor will document the efforts performed in the completion of each task in a detailed monthly status report due to the COR on the 5th of each month. A copy of the report must also be submitted to the CS and KO. The written monthly status report must include, at a minimum:

1. Progress for the period: detailed progress report of activities and accomplishments during the reporting period, variance analysis, and summary of work accomplished during the reporting period.

2. Resource status: detailed report of any staffing issues/turnover.

3. Government-furnished equipment: detailed list of any/all equipment provided (including CACs) to include assigned personnel and serial numbers.

4. Strategy revisions: recommended changes to include any lessons learned (may include a description of prior month’s progress in summary and by task).

5. Review of problems encountered: identification of any problems, issues, or delays and recommendation of resolution, and any corrective action that was taken to correct identified problems that may affect the completion of planned projects, schedule, or funding.

6. Identification of risks and mitigation plan.

7. Activities planned for the next reporting period as well as the status of any deliverables including planned delivery dates and actual delivery dates.

8. If necessary, a weekly review between contractor representatives and the COR, CS, and KO may be held to discuss program status and potential problems that may adversely impact program cost or schedule.

M. CONTRACTOR PERSONNEL REQUIREMENTS

This contract is a non-personal services contract as defined in FAR 37.101. The contractor and the contractor’s employees: (1) will perform the services specified herein as independent contractors, not as employees of the government; (2) will be responsible for their own management and administration of work required and bear sole responsibility for complying with any and all technical, schedule, or financial requirements or constraints in performance of this contract; (3) will be free from supervision or control by any government employee with respect to the manner or method of performance of the services specified; but (4) must, pursuant to the government’s right and obligation to inspect, accept, or reject the work, comply with such general direction of the KO or COR to ensure accomplishment of the contract requirements.

The contractor must provide skilled, experienced, professional, and/or technical personnel for successful accomplishment of the work to be performed under this PWS. All personnel performing under this PWS must be US citizens and cannot have citizenship of any other countries (e.g., dual or tri citizenship).

The government estimates approximately four personnel as programmers/coders and developers for a total of approximately 7,520 hours.

Note: The hours listed for the labor categories are only approximations; it is the contractor’s responsibility to determine the appropriate labor mix to ensure successful performance.

When contractor personnel attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as contractors to avoid creating the impression that they are government employees. Further, signature blocks of contractors should identify that they are contractors and when contractors send out emails on behalf of government personnel during this engagement then those emails must be marked “Sent on behalf of name of government personnel”. Additionally, all email communications sent by contractors to government personnel must copy the COR, CS, and KO unless otherwise directed by the KO.

Contractor personnel will be required to take online training courses such as anti-terrorism training, privacy act training, or information assurance training. The training requirements are subject to change. Training courses and associated timelines/frequencies will be directed by either the COR or KO. The contractor management is responsible for ensuring all contractor employees comply with required training. Training requirements and tracking should be included in the monthly status reports.

N. PERSONNEL ISSUES

Removal by the government:

Contractor personnel do not work for the government; however, the government may request removal (permanent or temporary) of personnel from performance for security, safety, or health reasons; upon discovery of fraudulent qualification documentation; or when contractor personnel behave in an unprofessional manner that would be considered unacceptable by a reasonable person. If the COR via the KO requests removal of contractor personnel, this must be accomplished within 20 business days, which will allow for knowledge transfer to occur.

Personnel Replacement/Substitution or Turnover.

If it should become necessary to replace/move personnel, the contractor will notify the COR, CS, and KO in writing of any intent to replace personnel immediately (within one business day of the employee advising the contractor of his/her intent to leave), and no less than 15 calendar days before personnel’s departure from the project (unless unusual and compelling circumstances are present). Additionally, the contractor will provide a replacement candidate’s resume and supporting credentials to the COR, CS, and KO for review and approval no less than five business days before replacement is to happen.

Efficient and effective communication is critical during transitions. At a minimum, the contractor written notification must include the information discussed above along with what management corrective action will be taken to ensure mission completion. The contractor will ensure that replacements/substitutions meet the minimum qualifications as proposed for the affected position.

III. OTHER PERFORMANCE REQUIREMENTS

A. DoD COMMON ACCESS CARDS (CACs) Performance under this contract may require the contractor to obtain a CAC. If CACs are issued under this contract, the contractor will complete and comply with the following steps to obtain, control, and turn-in government-issued CACs as well as establish procedures to control and account for contractor CACs at all times. This process is only for the issuance and accountability of CACs. Contractors may be required to provide additional forms and follow additional procedures for other forms of access and/or background/security checks depending on local site/installation requirements.

1. The contractor must have each contractor employee requiring a CAC complete and sign Sections I and II of the DD Form 1172-2. The instructions for completing the DD Form 1172-2 are located at http://www.cac.mil/docs/1172-2-Instructions.pdf. For Section II, Block 22, if the contractor employee signs the DD Form 1172-2 it is then forwarded by the contractor. This provides verification for the employee information. If the contractor is submitting a DD Form 1172-2 for him/herself (e.g., the owner), with no higher authority above them for verification, then the signature in Block 22 must be notarized to verify identity.

2. The contractor forwards the DD Form(s) 1172-2 (individually or as a group) via hand-carry, secure mail, or encrypted email to the COR.

3. Each contractor employee must verify his/her account information upon receipt of an email from the government containing a username and password for the trusted agent sponsorship system (TASS). The web link for TASS is included in the email.

4. Each contractor employee will receive an email via TASS when his/her account has been approved. The email will notify the employee to obtain a government-issued CAC from the nearest Real-Time Automated Personnel Identification System (RAPIDS) office. The email will also provide a link that identifies the locations of RAPIDS offices.

5. Each contractor employee must obtain his/her issued CAC from the RAPIDS office.

6. The contractor, within one business day of issuance, provides written notice via email to the COR for each contractor CAC issued identifying the contractor employee’s name, DoD ID number, the date of issuance, and the date of expiration of the CAC. This notification may be made individually for each contractor employee or together for a group of contractor employees.

7. The contractor must establish procedures to control and account for government-issued CACs at all times to include the following:

· Ensure contractor CACs issued for this contract are only used for the purpose of performing under this contract.

· Ensure contractor CACs are secured in a manner that precludes unauthorized use and that recognizes the CAC is the property of the U.S. Government.

· Ensure contractor employees do not abuse or place holes in their CACs.

· Ensure contractor employees do not display their CACs in public.

8. If a contractor CAC is lost or stolen:

· The contractor employee must immediately notify the contractor that the contractor CAC has been lost or stolen.

· The contractor will immediately notify the COR and KO detailing the circumstances regarding the lost or stolen contractor CAC as follows:

a. In person, followed within one business day by a written notice via email, or

b. In writing, via email, or

c. By telephone, followed within one business day by a written notice via email.

· The contractor will report the lost or stolen CAC to the local DCAA police/host installation police, who will provide the contractor a police report. If there is not a local DCAA police department/host installation police department, or no police report is provided, the contractor will provide information to the COR/KO detailing the circumstances of how the CAC was lost or stolen. The COR/KO will provide a memorandum for the contractor employee to support issuance of new CAC.

· The contractor has the contractor employee bring the report/memorandum to the nearest RAPIDS office. If the CAC can be reissued within 24 hours, bring the report/memorandum to the nearest CAC office for reissue. If the CAC cannot be reissued in 24 hours, follow the steps for a new CAC, beginning at Step 1.

9. If the expiration date for a contractor CAC is prior to completion of the contract and the contractor employee is to continue working under the contract and still requires a CAC, the contractor must notify the COR as follows:

· In person, followed within one business day by a written notice via email, or

· In writing, via email, or

· By telephone, followed within one business day by a written notice via email.

· No less than two weeks prior to the current CAC expiration date, completes and complies with the steps above beginning with Step 2 for issuance of a new contractor CAC for the employee.

· Brings the expiring CAC to the RAPIDS office for turn-in and receives new CAC.

· Notifies the COR once a new CAC has been issued.

10. The contractor/contractor employee turns in any found CACs immediately, via hand-carry, to the nearest federal law enforcement office.

11. The contractor immediately collects all contractor CAC(s) from the contractor employee(s) at:

· Contract completion or termination

· Termination/reassignment of an employee (this includes any reason the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC)

12. The contractor:

· For contract completion or termination – within one business day after collecting the contractor CAC(s), arranges for turn-in via one of the below methods:

i. If the COR is co-located or near enough that in-person transfer of CACs can be arranged, the contractor:

a. Arranges to meet the COR to turn-in the collected contractor CAC(s).

b. Hand-carries all collected contractor CACs for turn-in to meet the COR.

c. Completes and signs the government-issued contractor CAC turn-in receipt with the COR.

ii. If in-person transfer of CAC cannot be arranged, the contractor:

a. Sends, via certified mail, the CACs to the COR. The contractor includes in the package the government-issued contractor CAC turn-in receipt, with signed acknowledgement of contractor turn-in.

b. Notifies COR that CACs have been sent via certified mail.

c. Receives a completed copy of the receipt from the COR once the COR has received the CACs.

· For termination/reassignment of an employee:

i. Immediately notifies the COR that the employee is no longer working for the contractor under the contract or otherwise no longer requires a CAC, as follows:

a. In person, followed within one business day by a written notice via email, or

b. In writing, via email, or

c. By telephone, followed within one business day by a written notice via email.

ii. Follows the turn-in procedures above for contract completion or termination, as applicable.

Contractor Reporting Requirements: The contractor is required to submit a monthly report to the COR, CS, and KO of all employees working on the contract who have been issued CACs and a verification of whether each listed employee still requires a CAC. The report must note where changes have occurred (additions or deletions) since the previous month. Contractor employees who already have a CAC related to another DCAA or DoD contract must be included in the monthly report. Contractor will note the issuing organization and the CAC expiration date. The contractor is still responsible for notifying the COR/CS/KO when the individual is no longer working under the subject contract.

Contractors are advised that failure to comply with any of the above requirements will be considered a violation of the terms and conditions of the contract and the KO may take action to remedy such violations. Specifically, failure to safeguard, follow these procedures including reporting requirements, or turn-in CACs within the established timeframes may result in the following actions, which are in addition to other actions the KO may take under governing law and regulation and the terms and conditions of the contract:

· Immediate work stoppage (issuance of a stop work order), not to be lifted until resolution of CAC issue

· Disapproval of invoices and delay of payment

· Withholding of final payment

· Documentation of CAC non-compliance in CPARS

Note: CAC requirements are subject to change. The COR will advise the contractor of any changes and provide any updated policies, instructions, SOPs, etc.

B. GOVERNMENT-FURNISHED EQUIPMENT (GFE)

The contractor will be furnished pertinent information and documentation to carry out the PWS tasks. The government anticipates providing laptops and CACs as required.

DCAA may provide DCAA accounts, email addresses, and virtual private network (VPN) access if required. These provisions will be addressed at the task order level if determined necessary.

The government reserves the right of access to the government-furnished property. Contractor liability for joint use property will be restricted to validated damage, theft, or negligence resulting from contractor performance.

The contractor will submit monthly inventory listings from the start of the performance period. Throughout the performance period, the contractor will ensure that the property inventory listing is current, complete, and accurate.

The government will provide access and logon IDs as required for the DCAA network and other applications. Note: the government's provision of these services does not confer government civilian personnel status on contractor recipients.

The contractor will notify the COR, CS, KO, and the installation’s police department within one hour of discovery of theft/loss/damage to government equipment, supplies, CACs, and property. The contractor will provide the necessary security and precautions to safeguard and protect all government equipment, property, and supplies. At the end of normal duty hours, all government facilities, equipment, and materials must be secured. The contractor, at no cost to the government, must replace any lost or stolen items. Replacement equipment must be identical in quality to that which was originally furnished by the government and must meet all consumer product safety commission standards.

The contractor is required to comply with DFARS Part 245 – Government Property and all applicable clauses as identified in the solicitation and resulting awards.

C. CONTRACTOR INTERFACES

As part of the performance of this contract, the contractor will be required to work with other contractors working for the government. Such other contractors will not direct this contractor in any manner, nor will this contractor direct the work of any other contractors in any manner.

D. DATA USE, DISCLOSURE OF INFORMATION, AND HANDLING OF SENSITIVE INFORMATION

Performance of this contract and any resulting task orders may require the contractor to have access to controlled unclassified information (CUI). The contractor will maintain, transmit, retain in strictest confidence, and prevent the unauthorized duplication, use, and disclosure of information. The contractor will provide information only to its employees, government personnel, and subcontractors having a need to know such information in the performance of their duties for this project.

The contractor will not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as required in the performance of this effort. Nothing herein precludes the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the government between the contractor and the data owner that provides for greater rights to the contractor.

Information made available to the contractor by the government for the performance or administration of this effort must only be used for those purposes and must not be used in any other way without the written agreement of the KO.

If non-public information is provided to the contractor for use in performance or administration of this effort, the contractor may not use such information for any other purpose without the written permission of the KO. If the contractor is uncertain about the availability or proposed use of information provided for the performance or administration, the contractor will consult with the KO regarding use of that information for other purposes. The contractor agrees to assume responsibility for protecting the confidentiality of government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed must be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

All personnel performing under this IDIQ will be required to sign a non-disclosure agreement (NDA). The contractor must provide copies of all NDAs to the COR, CS, and KO unless otherwise directed by the KO. NDAs must be updated on an annual basis.

E. LIMITED USE OF DATA

Performance of this effort may require the contractor to access and use data and information propriety to a government agency or government contractor that is of such a nature that its dissemination or use, other than in performance of this effort, would be detrimental to the interests of the government and/or others. Contractor and contractor personnel must not disclose or release data or information developed or obtained in performance of this effort until made public by the government except to authorized government personnel or upon written approval of the KO.

F. PAYMENTS FOR UNAUTHORIZED WORK

No payments will be made for any unauthorized supplies or services or for any unauthorized changes to the work specified herein. This includes any services performed by the contractor of their own volition or at the request of an individual other than a duly appointed KO. Only a duly appointed KO is authorized to change the specifications, terms, and conditions under this effort.

G. SECURITY REQUIREMENTS

1. All requirements in this PWS and the resultant contract will flow down and be applicable to the prime and all subcontractors.

2. Some of the work on this project may require an IT II approval. If DCAA’s security office cannot verify an IT II approval within 60 calendar days, then the IT II request will be withdrawn, and the contractor will submit another candidate. The government anticipates a 60-day timeframe between task order award and performance start date to allow for contractor staffing (not withstanding urgent requirements that cannot provide for this timeframe). If the contractor is unable to fully staff the task order within that timeframe, the task order will be terminated at no cost to the government. Government-caused delays in security processing will not result in task order termination.

3. Contractor personnel or any representative of the contractor will abide by all security regulations and may be subject to security checks. Contractor personnel and property are subject to search and contraband/banned items are subject to seizure upon entering, while on, and upon leaving federal property pursuant to installation regulations.

4. Contractor personnel must conduct themselves in acceptable business decorum at all times. The contractor will remove any individual from the site whose continued presence or employment on this contract is deemed by the government to be contrary to the public interest; deemed to adversely affect health, morale, welfare, or good order and discipline on the installation; or inconsistent with the best interests of national security.

5. The contractor will provide to the COR, CS, and KO the name(s) and telephone number of the responsible management personnel authorized to act for the contractor. No employee or representative of the contractor will be admitted to the site of work unless s/he furnishes satisfactory proof of United States citizenship. Dual-status citizens are not authorized to work under this contract.

6. The contractor will ensure the physical security of all GFE for the performance of this contract. This includes the assurance that all accountable property inventory is secured and protected against theft or sabotage or other acts constituting illegal destruction. The government will not be responsible in any way for damage to the contractor's supplies, materials, equipment, and property or to contractor employees' personal belongings that are damaged or destroyed by fire, theft, accident, or other disaster.

7. Dismissal of contractor personnel for security reasons will not be an excuse for failure to perform on the contract.

H. CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

1. In accordance with DoD Regulation 5200.2- R, Personnel Security Programs, all DoD contractor personnel who have access to federally-controlled information systems must be assigned to positions that are designated at one of three information technology (IT) levels, each requiring a certain level of investigation and clearance, as follows:

a. IT-I for an IT position requiring a single scope background investigation (SSBI) or SSBI equivalent,

b. IT-II for an IT position requiring a NACLC or NACLC equivalent; and

c. IT-III for an IT position requiring a NACI or equivalent. Note: IT levels will be designated according to the criteria in DoD 5200.2-R.

2. Previously completed security investigations may be accepted by the government in lieu of new investigations if determined by DCAA HQ Security to be essentially equivalent in scope to the contract requirements. The length of time elapsed since the previous investigation will also be considered in determining whether a new investigation is warranted. To assist the government in making this determination, the contractor must provide the following information to DCAA HQ Security immediately upon receipt of the contract. This information must be provided for each contractor employee who will perform work on a federally-controlled facility and/or will require access to federally- controlled information systems:

a. Full name with middle name, as applicable, with social security number.

b. Citizenship status with date and place of birth.

c. Proof of the individual’s favorably adjudicated background investigation or NACI, consisting of identification of the type of investigation performed, date of the favorable adjudication, and name of the agency that performed the investigation, company name, address, phone, and fax numbers with email address.

d. Location of on-site workstation or phone number if off-site (if known by the time of award); and

e. Delivery order or contract number and expiration date; and name of the contracting officer.

3. The COR will ensure that the contractor is notified as soon as the assigned or cognizant DCAA HQ Security regarding acceptance of the previous investigation and clearance level makes a suitability determination.

4. If a new investigation is deemed necessary, the respective DCAA HQ Security will notify the contractor and COR after appropriate checks in DoD databases have been made.

5. If the contractor employee requires access to classified information and currently does not have the appropriate clearance level and/or an active security clearance, DCAA HQ Security will relay this information to the contractor and COR for further action.

6. The COR will ensure that the respective DCAA HQ Security initiates the investigation for the required clearance level(s) of the contractor personnel.

7. It is the contractor’s responsibility to ensure that adequate information is provided, and that each contractor employee completes the appropriate paperwork as required either by the COR or by DCAA HQ Security to begin the investigation process for the required clearance level.

8. The contractor is responsible for ensuring that each contractor employee assigned to the position has the appropriate security clearance level.

9. The contractor must submit each request for IT access and investigation through the COR to the assigned or cognizant DCAA HQ Security. Requests must include the following information and/or documentation:

a. Standard Form (SF) 85, Questionnaire for Non-Sensitive Positions, or the SF 86, Questionnaire for National Security Positions (see note below).

b. Proof of citizenship (e.g., an original or a certified copy of a birth certificate, passport, or naturalization certificate); and

c. Form FD-258, fingerprint card (fingerprinting can be performed by the cognizant DCAA HQ Security).

10. An investigation request is facilitated through use of the SF85 or the SF86. These forms with instructions as well as the Optional Form (OF) 306, Declaration for Federal Employment, which is required with submission of the SF85 or SF86, are available at the Office of Personnel Management’s (OPM) system called Electronic Questionnaires for Investigations Processing (e-QIP). Hard copies of the SF85 and SF86 are available at OPM’s website, www.opm.gov, but hard copies of the forms are not accepted.

11. Required documentation, listed above, must be provided by the contractor as directed by the COR to the cognizant DCAA HQ Security at the time of fingerprinting or prior to DCAA HQ Security releasing the investigation to the Office of Personnel Management.

12. Upon completion of the appropriate investigation, the results of the investigation will be forwarded by the office performing the investigation to either the appropriate adjudication facility for eligibility determination or DCAA HQ Security for review and determination regarding the applicant’s suitability to occupy an unescorted entry position in performance of the contract. Contractor personnel cannot commence work on this effort until the investigation has been favorably adjudicated or has been waived into the position pending completion of adjudication. DCAA HQ Security will ensure that results of investigations will be sent by the office performing the investigation to the Defense Industrial Security Clearance Office (DISCO) or DCAA HQ Security.

13. A waiver for an IT-I or IT-II position to allow assignment of an individual contractor employee to commence work prior to completion of the investigation may be granted in emergency situations when it is determined that a delay would be harmful to national security.