D - Past Performance Questionnaire.docx
DOCX document 58 KB Posted
- Solicitation number
- 70RFPW23QW9000002
About this file
This document contains a past performance questionnaire and related federal contract opportunity solicitation. The past performance questionnaire is seeking input on a contractor's previous installation of a video surveillance system, to be considered for a new video surveillance system installation project in Las Vegas, NV. It requests descriptions of the previous project scope and the contractor's performance quality, customer service, problem resolution, staffing and supervision, response to issues, and project management. The related federal contract opportunity is a solicitation for a video surveillance system installation at the United States Courthouse in Los Angeles, CA. It provides details on the required purchase and installation of a network video management system, with installation services to be provided through a firm-fixed price contract. The NAICS code listed is 561621 and small businesses are encouraged to compete. The period of performance for installation is 60 business days from notice to proceed.
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Other files
| File | Type | Posted |
|---|---|---|
| 70RFPW23QW9000002 - AM3.pdf | ||
| 70RFPW23QW9000002 - AM2.pdf | ||
| 70RFPW23QW9000002 - AM1.pdf | ||
| C - Past Performance Form.pdf | ||
| E - Contractor Quotation Checklist.docx | DOCX document | |
| 70RFPW23QW9000002 - Solicitation.pdf |
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Text version
Federal Protective Service Western Consolidated Contracting Group 400 15th St. SW Auburn, WA 98001
PAST PERFORMANCE QUESTIONNAIRE
Solicitation: 70RFPW23QW9000002
NAME OF CONTRACTOR REQUESTING THE REFERENCE:
The purpose of this questionnaire is to obtain information regarding the quality of the above named Contractor’s past performance relative to a contract, completed or in progress, at your company/agency. The Federal Protective Service is considering this Contractor for the installation of a Video Surveillance System (VSS) in Las Vegas, NV. We would greatly appreciate your input regarding the quality of the Contractor’s past performance.
Handwritten or typed responses are sufficient. It is requested that the individual(s) responsible for the administrative oversight of the project (e.g. security specialist, COR, COTR, etc.) respond to this questionnaire. More than one copy of the questionnaire may be submitted if responses from more than one individual are appropriate.
Upon completion of the survey, PLEASE EMAIL to Rachel Kalac at Rachel.D.Kalac@fps.dhs.gov. If you have any questions, please submit in writing to both addresses listed. We appreciate your efforts on our behalf.
CONTRACT NO. OR PROJECT TITLE: PERIOD OF PERFORMANCE:
TOTAL PROJECT VALUE (TO DATE): NAME:
TITLE: COMPANY: TELEPHONE: EMAIL:
ATTACHMENT
E
March
Version
PERFORMANCE
QUESTIONS:
)Please provide a brief description of the scope of this project so that we may determine any similarities to this contract:
Please provide your comments on the Contractor’s performance in the following areas:
1. Discuss the Contractor’s overall level of professionalism and attentiveness. Comments:
2. ( 3.
Discuss the
Contractor’s quality control over the entirety of the installation.
How effective was the )Discuss the Contractor’s overall level of customer service and responsiveness. Comments:
3. Contractor in identifying and resolving problems—was the Contractor proactive or reactionary? Comments:
4. Discuss the Contractor’s ability to provide sufficient supervision/staffing to ensure effective and successful performance.
Comments:
5. How effectively does the Contractor respond to problems presented to them by owner and tenant representatives?
6. Discuss the Contractor’s overall management of the project. Comments:
7. Please describe any special, unique and/or complex requirements of the project, and how well the Contractor was able to handle those complex requirements.
8. If you had a choice, would you hire this Contractor again? Why or why not? Comments:
9. In summary, would you describe the quality of the Contractor's services and overall performance as:
| a. | Highly Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is substantially less than the level expected from a competent vendor. |
| b. | Acceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is no more than the level expected from a competent vendor. |
| c. | Unacceptable – Based on the contractor’s performance under this project, the level of risk associated with this vendor is greater than the level normally expected from a competent vendor. |
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