D.5 ATTACHMENT E - PAST PERFORMANCE QUESTIONAIRE (PPQ).docx

DOCX document 23 KB Posted

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VA Mobile Shredding Services
Solicitation number
36C10X24R0068
Issued by

About this file

This document is a Past Performance Questionnaire (PPQ) for a Department of Veterans Affairs (VA) contract opportunity for mobile shredding services to destroy confidential and sensitive paper records.

The PPQ requests information on the contractor's past performance, including overall quality/satisfaction, delivery performance, service quality, problem resolution, personnel quality, and whether any adverse performance issues or terminations have occurred. The contract opportunity is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside with a Firm Fixed Price (FFP) single award Blanket Purchase Agreement (BPA) for mobile shredding services. The incumbent contractor is not named. The contract period of performance and dollar value are requested. The agency is the Department of Veterans Affairs (VA) Strategic Acquisition Center in Frederick. Respondents are instructed to submit the completed PPQ to the Contracting Officer.

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D.2 ATTACHMENT B: PAST PERFORMANCE QUESTIONNAIRE (PPQ)

Request for Proposal (RFP) No.: 36C10X24R0068 Title: VA Records Destruction Containing PII/PHI - Mobile Shredding Services.

TO: Michael Silva, Contracting OfficerAGENCY: VA, SAC-F
PHONE: (202) 820-4025E-MAIL: michael.silva3@va.gov

INFORMATION REQUEST: PAST PERFORMANCE

The Department of Veterans Affairs is currently in the process of awarding a competitive service contract. [CONTRACTOR NAME] has provided this Questionnaire to you for a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT #].

Send completed questionnaires to michael.silva3@va.gov and maribel.fratina@va.gov.

NOTE TO OFFERORS: If the Questionnaire is provided for subcontractor’s reference, the offeror’s name below must include both the prime and subcontractor names (e.g. contractor X, who is a subcontractor to offeror Y for this solicitation).

Contractor’s Name:

Name of Person Completing the Evaluation:

Telephone: E-mail:

Title:

Company/Organization:

Please rate the contractor in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.

· Not Applicable: N/A

· 1: Performance clearly below the contract performance standard or requirement

· 2:Performance occasionally does not meet minimum contract performance standard or requirement
· 3:Performance that meets the minimum contract performance standard or requirement
· 4:Performance that meets and occasionally exceeds the contract performance standard or requirement
· 5:Performance that almost always exceeds the contract performance standard or requirement
1. Overall quality/satisfaction
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Overall satisfaction with the Contractor’s performance.

2. Delivery performance
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.

3. Satisfaction with the quality of service delivered
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.

4. Satisfaction with problem resolution
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

This includes the contractor’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.

5. Satisfaction with the quality of contractor personnel
N/A |_|
1 |_|
2 |_|
3 |_|
4 |_|
5 |_|

Rate the quality of the contractor’s staff in executing the project work scope.

6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years?

|_| Yes |_| No If Yes, please explain.

7. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.

8. Based on the contractor’s overall performance, would you award them another contract?

|_| Yes |_| No If No, please explain.

9. Have you discussed any adverse past performance problems with the Contractor and given them an opportunity to comment? |_| Yes |_| No Please explain.

10. Do you file past performance information in a database that the Contracting Officer may search?|_| Yes |_| No Please explain.

11. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.

12. What was the contract period of performance (i.e., when were services provided)?

13. What was the dollar value of the contract performed by the contractor?

14. Provide a brief description of the services provided by the contractor for this contract.

Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Contractor’s past performance by the evaluator. Please provide information on any adverse performance by the contractor and the corrective actions taken.

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