D.5 Attachment 5 - Past Performance Questionnaire.pdf
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- Solicitation number
- 36C26326R0003
About this file
This document is a Past Performance Questionnaire template issued by Network Contracting Office 23 (NCO23) in St. Paul, Minnesota, for evaluating contractor performance on Perfusion Services for Minneapolis, MN.
Section A requires prospective contractors to provide their company information, point of contact, phone number, contract number, description of services, contract award date and amount, period of performance or delivery date, and authorization to release information to NCO23. Section B requires respondents to provide their name, title, organization, phone number, and address. The questionnaire uses a five-point rating scale (Exceptional, Very Good, Satisfactory, Marginal, Unsatisfactory, and Neutral) to evaluate contractor performance across three categories: Quality of Service (two questions covering contractual compliance and overall service quality), Schedule (two questions addressing timely delivery and schedule conformance), and Business Relations (five questions assessing management relationships, report/invoice accuracy and timeliness, customer complaint responsiveness, and overall business relations). The survey includes a final section asking respondents whether they would award another contract to the contractor, with five response options ranging from "would not hesitate" to "would not award." All unsatisfactory or marginal ratings must include written explanations. Completed surveys must be submitted by email to Daniel Vagts at daniel.vagts@va.gov no later than February 23, 2026.
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D.5 Attachment 5
PAST PERFORMANCE QUESTIONNAIRE
SUBJECT: Past Performance Questionnaire for Perfusion Services for Minneapolis, MN.
FOR PROVIDERS OF PAST PERFORMANCE INFORMATION
Network Contracting Office 23, St. Paul, Minnesota, has issued a solicitation to provide Perfusion Services for Minneapolis, MN.
Past performance information will be used to evaluate quotes received. Section A of the enclosed survey lists the contractor who has identified your office as a source to evaluate their past performance. Section A also authorizes release of this information to NCO23 St. Paul, MN.
An individual knowledgeable of the contractor’s quality of supplies and services rendered should complete the survey, providing comments wherever applicable.
However, supplemental information from others in your organization is encouraged. If evaluating more than one contract for the same contractor, use a separate survey for each contract being evaluated.
Because this information is critical to the evaluation process, your time and effort in providing it is greatly appreciated. The survey should be completed as soon as possible but not later than 02/23/2026. Send by e-mail Attention to Daniel Vagts daniel.vagts@va.gov, NCO 23 Contracting, St. Paul, MN.
Please return by e-mail to Daniel Vagts February 23, 2026.
e-mail daniel.vagts@va.gov mailto:daniel.vagts@va.gov mailto:daniel.vagts@va.gov mailto:daniel.vagts@va.gov
Please return by e-mail to Daniel Vagts by February 23, 2026. e-mail daniel.vagts@va.gov
PAST PERFORMANCE SURVEY
SECTION A: Contractor Information (to be completed by the contractor for who past performance information is being collected, prior to forwarding to respondent)
1. Prospective Government Contractor’s Name and Address:
2. Contractor Point of Contact:
3. Phone number (with area code):
4. Contract number:
5. Description of Services provided under contract referenced in item 4:
6. Contract award date: Contract award amount:
7. Period of Performance or Delivery Date:
8. Authorization is hereby granted to provide the information requested in this survey to NCO23, St. Paul, MN.
(Signature)
(Name and Title of Authorizing Official) (Date)
SECTION B: Respondent Information (to be completed by respondent)
(Signature) (Date)
(Typed or Printed Name) (Organization Name)
(Title)
(Phone Number) (Organization Address)
Respondent should complete survey and submit No later than: 02/23/2026
The following Rating Scale provides the definitions for the Past Performance ratings to be assessed:
E EXCEPTIONAL
Past performance has met contractual requirements and has exceeded many to the respondent's benefit. Contractual performance was accomplished with few minor problems for which corrective action(s) taken by the contractor were highly effective.
V VERY GOOD
Past performance has met contractual requirements and has exceeded some to the respondent's benefit. Contractual performance was accomplished with some minor problem(s) for which corrective action(s) taken by the contractor were effective.
S SATISFACTORY
Past performance has met contractual requirements. Contractual performance contains some minor problem(s) for which corrective action(s) taken by the contractor appear or where satisfactory.
M MARGINAL
Past performance has not met some contractual requirements. Contractual performance reflects a serious problem for which either the contractor has not yet identified correction action(s), or the proposed corrective action(s) appear only marginally effective or were not fully implemented.
Please return by e-mail to Daniel Vagts by February 23, 2026.
e-mail daniel.vagts@va.gov
U UNSATISFACTORY
Past performance has not met most contractual requirements, and recovery did not occur or was not in a timely manner. Contractual performance contains serious problem(s) for which the contractor's corrective action(s) appear or were ineffective.
N NEUTRAL
No performance record identifiable; unknown performance.
The questions on the survey shall be rated in accordance with the definitions provided in the Rating Scale. Any unsatisfactory or marginal rating shall be supplemented with an explanation in the space provided.
QUALITY OF SERVICE
1. Rate the contractor’s compliance with contractual requirements.
E V S M U N
2. Overall rating of contractor quality of service. E V S M U N
COMMENTS:
SCHEDULE
1. Delivery of service was within required time period specified by contract requirements.
E V S M U N
2. Overall rating of contractor conformance to schedule.
E V S M U N
E V S M U N
COMMENTS:
BUSINESS RELATIONS
1. Rate the working relationship between contractor’s management, your company and your designated representatives (to include inspection personnel).
Please return by e-mail to Daniel Vagts by February 23, 2026.
e-mail daniel.vagts@va.gov
Please return by e-mail to Daniel Vagts by February 23, 2026. e-mail daniel.vagts@va.gov
2. Rate the contractor’s ability to submit reports E V S M U N and/or invoices. Are they complete and accurate?
3. Rate the contractor's ability to submit required E V S M U N reports and/or invoices in a timely manner.
4. Rate the contractors responsiveness to customer E V S M U N complaint resolution.
5. Overall rating of contractor’s business relations. E V S M U N
COMMENTS
How would you feel about awarding another contract to this contractor?
Would not hesitate to award another contract to this contractor.
Would most likely award another contract to this contractor.
Would think twice about awarding another contract to this contractor, but would do so if no better alternative existed.
Do not wish to award another contract to this contractor.
Would not award another contract to this contractor.
COMMENTS
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