D.1 PERFORMANCE REQUIREMENTS.pdf

D.1 PERFORMANCE REQUIREMENTS SUMMARY:

Task Performance Requirement(s)

PWS

Reference(s)

Acceptable Quality Level(s) Monitoring Method(s)

Sampling, Testing and Analysis

Conduct routine sampling or provide sample containers and conduct sample pickup and laboratory delivery services for requesting VA facilities within specified timeframes

2.1.d 95% of sample collection services meet specified timeframes

Direct observation and 100% inspection

Provide preliminary and final laboratory analytical results with written certificates of analysis within specified time frames

2.1.f and h, 4.b

95% of required sample result reports are received within specified timeframes

100% of sample results are accompanied by certificate of analysis

External audits/ inspections of SAAs and records

Validated facility complaints

Provide complete Chain-of-Custody documentation for all samples submitted for laboratory analysis

2.1.i, 4.b 100% of required documentation provided as required

Documents are 98% error free

PWS

Waste Management, Removal and Disposal

Visit each SAA at required frequency to move hazardous/non-hazardous waste to the designated MAA. If unable to access, notify

GEMS

Coordinator and document.

2.2.b 98% of movement conducted within required timeframe

100% of movement conducted within two (2) calendar days of end of required timeframe periodic inspection

Conduct weekly SAA inspections (and weekly

MAA

inspections if requested) and document findings.

Document and correct all deficiencies.

Provide electronic copies of all

SAA

inspections.

2.2.c 100% of inspections conducted within required timeframe

100% of deficiencies corrected within 24 hours of identification

No repeat discrepancies at same location within contract period of performance

Removal and Disposal

Label hazardous/non-hazardous waste correctly for storage in

MAA.

2.2.b, c and e 95% of labeling performed correctly

100% of deficiencies corrected at time of identification

No repeat discrepancies at same location within contract period of performance

PWS

Schedule shipment of material within 7 calendar days of written/oral request

2.2.g 95% of shipments scheduled within 7 calendar days

Direct observation and 100% inspection

Make pickup of material within 14 calendar days of written/oral request

2.2.g 95% of waste pickups made within 14 calendar days

Direct observation and 100% inspection

Provide notification to GEMS PM or designee and the COR within 24 hours of determination that pickup cannot be scheduled as requested or made as scheduled

2.2.g 100% notification within required timeframe

Direct observation

When requested provide electronic copies of manifests no later than 48 hours prior to providing onsite services

2.2.i 95% of manifests are received within specified timeframe

PWS

Removal and Disposal

Prior to removal and transport of hazardous, universal, and non-hazardous waste generated by the VA, obtain approval and signature for each manifest from the VA facility’s GEMS PM or designee and provide copies of all manifests, land bans and lab pack documentation

2.2.i and j, 4.c

100% compliance Direct observation and

Signed Designated Facility copy of each waste manifest returned to generator within 30 calendar days of date waste is accepted by initial transporter

2.2.j, 4.c 95% of signed designated facility copies returned within 30 calendar days

100% of signed designated facility copies returned within 45 calendar days

Removal and Disposal

Provide Certificates of Disposal/ Recycling for the contents of each container received at the TSDF to the generator within 375 calendar days of shipment date

2.2.m, 4.c 90% of Certificates of Disposal/Recycling provided to generator within 375 calendar days of shipment date

100% of Certificates of Disposal/Recycling provided to generator within 390 calendar days

PWS

Provide waste management and disposal reports in accordance with specified content requirements and timeframes

4.g and h 95% of reports and related documents provided within specified timeframes

Training

Provide all requested training within 60 calendar days of receiving request

2.3.a 95% of training provided within required timeframe

Direct observation and 100% inspection

Provide draft and final training plans for requested training within specified timeframes.

4.d 95% compliance for draft training plans and related documents

100% compliance for final training plans and related documents

Emergency Response

Respond within two (2) hours of notification to spill incidents at each medical center and

CBOC.

2.4.b 100% of responses within required response times

PWS

Provide documentation of all emergency response actions taken and pricing for emergency services rendered within twenty-four (24) hours of termination of emergency response-related activities

2.4.e 95% of manifests are received within specified timeframe

Minimization

Evaluate the VA’s waste streams annually for opportunities for waste management efficiency and minimization and provide the VA with a written report.

2.5, 4.h 95% compliance for draft reports and related documents

100% compliance for final reports and related documents

Direct observation and 100% inspection

Removal and Disposal

Emergency Response

Provide daily timesheets for all onsite work performed at each VA facility to the facility GEMS PM or designee by the end of the business day in which the work took place

4.e 95% of daily timesheets meet specified timeframes