D-2 QASP.pdf
PDF 201 KB Posted
- Solicitation number
- 127EAT24Q0082
- Issued by
-
Department of Agriculture Forest Service
About this file
This document is a Quality Assurance Surveillance Plan (QASP) that outlines the government's plan for monitoring and evaluating the contractor's performance on a janitorial services contract. The QASP includes details on the inspection methods, performance standards, and incentives/disincentives for various cleaning tasks such as floor maintenance, restroom cleaning, surface cleaning, trash removal, vacuuming, window cleaning, and carpet cleaning. It specifies the frequency of inspections, ranging from daily visual checks to annual deep cleaning inspections. The QASP will serve as a guide to ensure the government and tenants receive the contracted services.
The related federal contract opportunity is for janitorial services at the Monterey Ranger District on the Las Padres National Forest. This is a 100% small business set-aside under NAICS 562720 with a $22M size standard. The contract period is for a base year from September 15, 2024 to December 14, 2024, with four 12-month option years. Quotes are due by September 6, 2024, and the award will be based on technical capability and price.
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Other files
| File | Type | Posted |
|---|---|---|
| Questions and Answers.pdf | ||
| 127EAT24Q0082 0003.pdf | ||
| D-1 PWS Amend 0003.pdf | ||
| 127EAT24Q0082 0002.pdf | ||
| D-1 PWS Amend 0002.docx | DOCX document | |
| 127EAT24Q0082 0001.pdf | ||
| D-1 PWS updated 8202024.docx | DOCX document | |
| D-4 Experience and Past Performance Questionnaire.pdf | ||
| D-3 Wage Determination No 2015-5633.pdf | ||
| 127EAT24Q0082.pdf | ||
| D-1 PWS.pdf | ||
| D-6 Monterey DO FLoor Plan B.pdf | ||
| D-5 Monterey DO FLoor Plan A.pdf |
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Text version
D-2 Quality Assurance Plan
The contractor’s performance will be evaluated based upon the Governments Quality Assurance Plan (QASP), which includes the written inspections, customer surveys, service call logs, contractor/tenant meetings, and review of reports and logs.
The QASP will service as a guide for all parties involved ensuring that tenants and the Government receive the service paid for and specified in this contract. A sample of 25% of daily cleaning will be inspected daily. A Random sample of approximately 50% of weekly cleanings will be inspected weekly. And 100% of Quarterly, Semiannual and annual cleaning will be inspected.
Random visual inspection will occur daily. Below is a checklist of scheduled inspection areas and frequency.
PWS Reference Performance Objective Performance Standard Frequency Method of Surveillance
Incentive/Disincentive
PWS Para. 22.3 Sweep/Mop Floors Non-Carpet The floors shall be clean and free of dirt, water streaks, mop marks, string, gum, grease, tar, dark scuff marks. All surfaces shall be dry and the corners free of debris and dirt. Water shall be poured into the floor drains.
Daily Visual Customer
Complaints
Rework at no cost.
Reduction in payment.
Positive Performance Rating.
PWS Para. 22.4 Restroom cleaning: Clean all fixtures, including metal and chrome, water closets, urinals, shower stalls, lavatories, mirrors, waste receptacles, floor baseboards, soap and towel dispensers.
Porcelain and metal surfaces and fixtures (lavatories, urinals, toilets, shower stalls, mirrors, etc...) shall be disinfected with FS approved products.
There shall be no dust, spots, water spots, stains, rust, mold, mineral deposits, soap scum, Soap residue, and excess moisture.
Daily Visual Customer
PWS Para. 22.8 Clean all Surfaces/horizontal (Desk, tables, benches, railings, work partitions, doors, etc.)
And vertical walls/doors, etc., partitions/cubicle and bathroom).
Free of smudges, marks, or spots, soil, dust, dirt.
Quarterly Visual Customer
PWS Para. 22.3 Service all product dispensers including: paper towels, soap, toilet paper, and seat covers.
Service waste receptacles
Waste receptacles/sanitary napkins shall be empty, clean and disinfected with FS Approved product. All waste receptacles shall have clean liners. All dispensers shall be filled.
Daily Visual Customer
PWS Para. 22.3 Maintain all vinyl and tile floors Floors shall be free of streaks, mop strand marks, and skipping areas.
Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. The finished surface shall have a uniform luster.
Daily Visual Customer
Includes all open office areas, private offices, cubicles, storage rooms, conference rooms, stairways, hallways, mail room, and restricted offices.1
PWS Para. 22.3 Collected Trash removal.
Daily place in outdoor trash receptacles belonging to FS.
No trash remains in bldg.. Daily Visual Customer
PWS Para. 22.3 Vacuum and Clean traffic patterned areas/spot clean other areas
Shall be free of obvious dirt, dust and other debris larger than a paper hole.
About a ¼” in circumference. Free of dirt and debris from around and under furniture.
Daily Visual Customer
PWS Para. 22.8 Remove dust on bookshelves, desks, storage cabinets and computers, tables and window treatments
Free of dust. Quarterly Visual Customer
PWS Para. 22.8 Remove all cobwebs. Free of cobwebs on walls, desk areas, entrances, ceilings, corners, behind door and anywhere cobwebs collect on the interior of the building and entrances on the exterior.
Quarterly Visual Customer
PWS Para. 22.9 Empty/Clean wastebaskets Wastebaskets are clear of trash, free of dust, debris, and residue. Plastic liners shall not be torn, worn, or contain residue. Replace liners as necessary to maintain a clean appearance.
Daily Visual Customer
PWS Para. 22.9 Empty office recycle containers to larger outside pick up containers.
Units located in office common areas. Paper shall be placed to paper bins and cardboard to cardboard bin located next to dumpster on the west end of building. Do not remove items on desks, batteries, and bottle and can containers.
Recycle containers in office are empty.
Recycle material is placed in appropriate container outside.
Daily Visual Customer
PWS Para. 22.3 Clean and polish all interior and exterior metal doors, door handles, push bars, kick plates and other metal surfaces including elevator interior.
Metal surfaces shall be free of smears, stains, debris, finger marks. They shall be clean, bright and polished to a uniform luster.
Daily Visual Customer
PWS Para. 22.3 Clean inside and outside surfaces of all entry glass doors, vestibule windows and frames.
Free of smudges, streaks, debris, and dirt to include sills and frames.
Daily Visual Customer
PWS Para. 22.6 Clean counter tops and tables, sink, microwaves, and glass surfaces.
Area shall be free of all paper, trash, empty bottles and cans, and other discarded materials. The sink, counter, and tabletops, Microwaves will be disinfected in addition to free of dust, spots, stains, food, and streaks.
Refrigerators shall free of dust, spots, stains, and streaks.
Daily Visual Customer
PWS Para. 22.9 Window cleaning for both interior and exterior of all windows.
Windows shall be free of streaks, debris, water spots to include sill or frames quarterly.
Semi-Annual Visual Customer
PWS Para. 22.10 Steam clean all carpet areas.
Steam clean with extraction method all carpeted areas
Carpets are clean and free of stains and spots with the exception of permanent stains.
Annual Visual Customer
PWS Para. 22.3 Spot clean carpet areas Carpets are clean and free of stains and spots with the exception of permanent stains.
Daily Visual Customer
PWS Para. 22.3 Sweep storage rooms or vacuum carpeted storage rooms.
Floors shall be free of obvious dirt and debris. No dirt in corners, crevices, or floor.
Daily Visual Customer
File details come from the government source that posted it. Updated .