CWMS 2.0 RFP Attachment 4 - Pricing Template DRAFT.xlsx

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DRAFT SOLICITATION - Cellular Wireless Managed Services (CWMS)
Solicitation number
70RTAC20R00000025
Issued by

About this file

This is a draft request for proposal for a Department of Homeland Security-wide indefinite delivery, indefinite quantity contract to provide cellular wireless managed services. The contractor shall offer a comprehensive commercial solution, including a customized web portal for device ordering and management, cellular and data services, mobile device management, project management, in-building coverage enhancement services, and an optional service desk. The goal is to reduce wireless costs and increase efficiencies across DHS components by providing streamlined billing, inventory management, and reporting capabilities. Interested offerors must submit any questions by June 10, 2020 regarding this draft RFP, with the final version anticipated for release in June 2020. Pricing shall be submitted using the attached template, and offerors must demonstrate their proposed portal solution per the instructions provided.

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Core

CORE

Core Services (SOW 2.1 Core Services)
Contract TypeIDIQ Pricing TierTotal Managed Lines of Service across DHSCLINBase Period Monthly Unit Price Per DeviceCLINOption Period 1 Monthly Unit Price Per DeviceCLINOption Period 2 Monthly Unit Price Per DeviceCLINOption Period 3 Monthly Unit Price Per DeviceCLINOption Period 4 Monthly Unit Price Per Device
FFPPrice Tier 10 - 14,9990001A1001A2001A3001A4001A
FFPPrice Tier 215,000 - 44,9990001B1001B2001B3001B4001B
FFPPrice Tier 345,000 - 75,9990001C1001C2001C3001C4001C
FFPPrice Tier 476,000 +0001D1001D2001D3001D4001D

Instructions: Complete the yellow highlighted cells below. Pricing for Core services shall be established as is a monthly unit price per device. Pricing is provided at the IDIQ contract level and the tier pricing will be used consistently among to all DHS components for their IDIQ task orders. As new components are added to the total lines of service managed under the IDIQ contract and the total managed counts move up to a higher tier level, all components will receive the Tiered pricing achieved. Core services include the below requirements listed in the SOW.

1. Cellular Wireless Management Portal

2. Program Management

3. Performance Management and Accountability

4. Transition in/out Services

5. Service Support Program

6. Telecommunications Management Services

DRAFT

MDM

MDM Optional Service

MDM Services (SOW 2.7.2 Mobile Device Management/Mobile Application Management/Mobile Security)
Contract TypeIDIQ Pricing TierTotal Managed Lines of Service across DHSCLINBase Period Monthly Unit
Price Per DeviceCLINOption Period 1 Monthly Unit Price Per DeviceCLINOption Period 2 Monthly Unit Price Per DeviceCLINOption Period 3 Monthly Unit Price Per DeviceCLINOption Period 4 Monthly Unit Price Per Device
MDM Tier 1 Support
FFPPrice Tier 10 - 4,9990002A1002A2002A3002A4002A
FFPPrice Tier 25,000 - 14,9990002B1002B2002B3002B4002B
FFPPrice Tier 315,000 - 24,9990002C1002C2002C3002C4002C
FFPPrice Tier 425,000 - 39,9990002D1002D2002D3002D4002D
FFPPrice Tier 540,000 -75,9990002E1002E2002E3002E4002E
FFPPrice Tier 676,000 +0002F1002F2002F3002F4002F
MDM Tier 2 Support
FFPPrice Tier 10 - 4,9990002G1002G2002G3002G4002G
FFPPrice Tier 25,000 - 14,9990002H1002H2002H3002H4002H
FFPPrice Tier 315,000 - 24,9990002I1002I2002I3002I4002I
FFPPrice Tier 425,000 - 39,9990002J1002J2002J3002J4002J
FFPPrice Tier 540,000 -75,9990002K1002K2002K3002K4002K
FFPPrice Tier 676,000 +0002L1002L2002L3002L4002L
MDM Tier 3 Support - Priced at the IDIQ Task Order Level based on specific component requirements
FFP/T&M/LHSpecific task orders may include a combination of FFP/T&M or FFP/LH. Hourly Labor Rates found on the Labor tab will be used for quotation for individual orders.

Instructions: Complete the yellow highlighted cells below. Pricing for the MDM optional services shall be established as a monthly unit price per device cost. MDM services include the below services by tier support in which the higher tier support include all services under the lower tier support. Detailed tier requirements are outlined in section 2.7.2 Mobile Device Management/Mobile Application/Mobile Security.

Tier 1:Tier 2:Tier 3:
Basic helpdesk supportAdvanced helpdesk supportEngineering and deployment support

The tier pricing will be used consistently among all DHS Components for their task orders. As new components are added to the total lines of service under MDM Optional Service and the total serviced counts across DHS move up to a higher price tier level within the support tier level (e.g., MDM Tier 1 Support or MDM Tier 2 Support), all components will receive the Tiered pricing achieved within the Tier support.

DRAFT

Licensing Licensing

Licensing (SOW 2.7.3.4 Licenses)
Contract TypeIDIQ Pricing TierTotal Licenses RequiredCLINBase Period

Monthly Price

Per Device/UserCLINOption Period 1 Monthly Price
Per Device/UserCLINOption Period 2 Monthly Price
Per Device/UserCLINOption Period 3 Monthly Price
Per Device/UserCLINOption Period 4 Monthly Price

Per Device/User

AirWatch WS1 FedRAMP Approved - Yellow Suite - AGDYMSP12PT0-F1S-2
FFPPrice Tier 10 - 4,9990003B-AA1003B-AA2003B-AA3003B-AA4003B-AA
FFPPrice Tier 25,000 - 14,9990003B-AB1003B-AB2003B-AB3003B-AB4003B-AB
FFPPrice Tier 315,000 - 24,9990003B-AC1003B-AC2003B-AC3003B-AC4003B-AC
FFPPrice Tier 425,000 - 39,9990003B-AD1003B-AD2003B-AD3003B-AD4003B-AD
FFPPrice Tier 540,000 -75,9990003B-AE1003B-AE2003B-AE3003B-AE4003B-AE
FFPPrice Tier 676,000 +0003B-AF1003B-AF2003B-AF3003B-AF4003B-AF
Apple Care for Enterprise - Top Tier
FFPPrice Tier 10 - 4,9990003B-BA1003B-BA2003B-BA3003B-BA4003B-BA
FFPPrice Tier 25,000 - 14,9990003B-BB1003B-BB2003B-BB3003B-BB4003B-BB
FFPPrice Tier 315,000 - 24,9990003B-BC1003B-BC2003B-BC3003B-BC4003B-BC
FFPPrice Tier 425,000 - 39,9990003B-BD1003B-BD2003B-BD3003B-BD4003B-BD
FFPPrice Tier 540,000 -75,9990003B-BE1003B-BE2003B-BE3003B-BE4003B-BE
FFPPrice Tier 676,000 +0003B-BF1003B-BF2003B-BF3003B-BF4003B-BF
BlackBerry Secure UEM and Productivity Suite - Freedom - User License - Premium Support - UEM.FS.SU.PM-2
FFPPrice Tier 10 - 4,9990003B-CA1003B-CA2003B-CA3003B-CA4003B-CA
FFPPrice Tier 25,000 - 14,9990003B-CB1003B-CB2003B-CB3003B-CB4003B-CB
FFPPrice Tier 315,000 - 24,9990003B-CC1003B-CC2003B-CC3003B-CC4003B-CC
FFPPrice Tier 425,000 - 39,9990003B-CD1003B-CD2003B-CD3003B-CD4003B-CD
FFPPrice Tier 540,000 -75,9990003B-CE1003B-CE2003B-CE3003B-CE4003B-CE
FFPPrice Tier 676,000 +0003B-CF1003B-CF2003B-CF3003B-CF4003B-CF
Lookout Mobile Security for Enterprise
FFPPrice Tier 10 - 4,9990003B-DA1003B-DA2003B-DA3003B-DA4003B-DA
FFPPrice Tier 25,000 - 14,9990003B-DB1003B-DB2003B-DB3003B-DB4003B-DB
FFPPrice Tier 315,000 - 24,9990003B-DC1003B-DC2003B-DC3003B-DC4003B-DC
FFPPrice Tier 425,000 - 39,9990003B-DD1003B-DD2003B-DD3003B-DD4003B-DD
FFPPrice Tier 540,000 -75,9990003B-DE1003B-DE2003B-DE3003B-DE4003B-DE
FFPPrice Tier 676,000 +0003B-DF1003B-DF2003B-DF3003B-DF4003B-DF
Zimperium Mobile Security for Enterprise
FFPPrice Tier 10 - 4,9990003B-EA1003B-EA2003B-EA3003B-EA4003B-EA
FFPPrice Tier 25,000 - 14,9990003B-EB1003B-EB2003B-EB3003B-EB4003B-EB
FFPPrice Tier 315,000 - 24,9990003B-EC1003B-EC2003B-EC3003B-EC4003B-EC
FFPPrice Tier 425,000 - 39,9990003B-ED1003B-ED2003B-ED3003B-ED4003B-ED
FFPPrice Tier 540,000 -75,9990003B-EE1003B-EE2003B-EE3003B-EE4003B-EE
FFPPrice Tier 676,000 +0003B-EF1003B-EF2003B-EF3003B-EF4003B-EF

Instructions: Complete the yellow highlighted cells below. License pricing should be at the price in which it can be procured to include any markup.

The tier pricing will be used consistently among all DHS components for their task orders. As new components are added to the total lines of service under a given Licensing product and the total accumulative licensing counts across DHS move up to a higher price tier level, all components that will purchase the same product will receive the Tiered pricing achieved. The components that already procured the same product before the total accumulative licensing counts changed, those components will receive the new updated Tiered pricing for an option period.

DRAFT

Labor Onsite and Offsite Labor Support

Labor (To Support Optional Services)
Labor CategoryEducation/ExperienceCLINBase Period

Offsite Hourly Labor Rate CLIN Base Period Onsite Hourly Labor Rate CLIN Option Period 1 Offsite Hourly Labor Rate CLIN Option Period 1 Onsite Hourly Labor Rate CLIN Option Period 2 Offsite Hourly Labor Rate CLIN Option Period 2 Onsite Hourly Labor Rate CLIN Option Period 3 Offsite Hourly Labor Rate CLIN Option Period 3 Onsite Hourly Labor Rate CLIN Option Period 4 Offsite Hourly Labor Rate CLIN Option Period 4 Onsite Hourly

Labor RateRoles and Responsibility
Administration/Clerical (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Responsible for developing, drafting, writing and editing reports, briefs, proposals, and other documents in support of a client’s requirements.
(b)Interfaces with personnel to coordinate meetings, maintain logs, records and files, provides end-user support, and performs general administrative duties.
(c)Assists in budgetary, billing, and financial management.
(d)Responsible for preparing and/or maintaining systems, programming and operations documentation, procedures and methods, including user reference manuals.
Administration/Clerical (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Administration/Clerical (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Developer (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications.
(b)Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software.
(c)Addresses problems of systems integration, compatibility, and multiple platforms.
(d)Consults with project teams and end users to identify application requirements.
(e)Performs feasibility analysis on potential future projects to management.
(f)Assists in the evaluation and recommendation of application software packages, application integration and testing tools.
(g)Resolves problems with software and responds to suggestions for improvements and enhancements.
(h)Acts as team leader on projects.
(i)Instructs, assigns, directs, and checks the work of other software developers on development team.
(j)Participates in development of software user manuals.
Mobile Applications Developer (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Developer (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Developer (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Systems Analyst (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Formulates/defines system scope and objectives.
(b)Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results.
(c)Prepares detailed specifications for programs. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications.
(d)Works with project managers, developers, and end users to ensure application designs meet business requirements.
(e)Formulates/defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer.
(f)Designs, codes, tests, debugs, and documents those programs.
(g)Provides overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages.
(h)Assists all phases of software systems programming applications.
(i)Evaluates new and existing software products.
Mobile Applications Systems Analyst (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Systems Analyst (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Applications Systems Analyst (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Onsite TechnicianCellular Device Certification, A+

Certification, or AA degree in information technology/

2 yr exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004BUnder close supervision, performs routine duties involving the installation, provisioning, distribution, and management of cellular wireless devices and or electronic equipment such as microcomputers, and communication systems. Maintains related records (e.g., work orders, logs, etc.). Maintains parts inventory and related records. Possess great customer relationship skills. Works well with others
Business Process ConsultantBachelors and 10 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Analyzes process and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment.
(b)Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams.
(c)Recommends and facilitates quality improvement efforts.
Computer ScientistPhD and 10 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Acts as a senior consultant in complex or mission critical client requirements.
(b)Develops, modifies, and applies computer modeling and programming applications to analyze and solve mathematical and scientific problems affecting system and program performance.
(c)Participates in all phases of scientific and engineering projects such as research, design, development, testing, modeling, simulating, training, and documentation.
Computer Forensic and Intrusion AnalystBachelors and 4 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides knowledge in computer and network forensics.
(b)Conducts vulnerability assessments/penetration tests of information systems.
(c)Develops, researches and maintains proficiency in tools, techniques, countermeasures, and trend in computer and network vulnerabilities, data hiding, and encryption.
(d)Identifies, deters, monitors, and investigates computer and network intrusions.
(e)Provides computer forensic support to high technology investigations in the form of evidence seizure, computer forensic analysis, and data recovery.
Telecommunication TechnicianAA in Computer Science or networks or Certification in Network, Wireless, or Telecommunication/2 yr exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004BExperience with Installation/service wireless network end points. Good experience with network technologies to include TCP/IP configuration, end user device configuration for connectivity to wireless networks, and computer skills . Strong attention to detail, excellent organization skills & strong work ethics.
Configuration Management Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides configuration management planning.
(b)Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits.
(c)Regulates the change process so that only approved and validated changes are incorporated into product documents and related software.
Configuration Management Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Configuration Management Specialist (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Wireless Frequency AnalystMasters or Bachelor's (Information Technology, Computer Science) or Advance Certifications in Network, Wireless, and Frequencies/4-6 yr exp0004A0004B1004A1004B2004A2004B3004A3004B4004A4004BPerforms research and technical analysis of frequency authorization requests, available spectrum assets and applicable regulations to determine availability and acquire spectrum resources. Conducts regulatory compliance assessments of radio frequency operations and issues frequency authorization memos.
Data ArchitectBachelors and 6 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Designs and builds relational databases. Performs data access analysis design, and archive/recovery design and implementation.
(b)Develops strategies for data acquisitions, archive recovery, and implementation of a database.
(c)Works in a data warehouse environment, which includes data design, database architecture, and metadata repository creation.
(d)Translates business needs into long-term architecture solutions.
(e)Defines, designs, and builds dimensional databases.
(f)Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems.
(g)Reviews and develops object and data models and the metadata repository to structure the data for better management and quicker access.
Database Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
(a)Provides all activities related to the administration of computerized databases.
(b)Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.
(c)Designs, creates, and maintains databases in a client/server environment.
(d)Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.
(e)Advises users on access to various client/server databases.
(f)Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.
(g)Applies knowledge and experience with database technologies, development methodologies, and front-end (e.g., COGNOS)/back-end programming languages (e.g., SQL). Performs database programming and supports systems design.
(h)Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.
Database Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Database Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Database Specialist (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Disaster Recovery Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery.
(b)Oversees and reviews the testing and implementation of software, data systems, and data networks to ensure that the integrity and security of all electronic data and data systems are adequately protected.
(c)Facilitates the preparation of an organization-wide business resumption plan.
(d)Assists in the coordination and establishment of disaster recovery programs and business resumption planning across mainframe and client server platforms.
(e)Coordinates and monitors simulation testing across all platforms.
(f)Designs and administers programs to include policies, standards, guidelines, training programs, and a viable quality assurance process for disaster recovery.
Disaster Recovery Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Enterprise ArchitectBachelors and 6 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides high-level architectural expertise to managers and technical staff.
(b)Develops architectural products and deliverables for the enterprise and operational business lines.
(c)Develops strategy of system and the design infrastructure necessary to support that strategy.
(d)Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Sets standards for the client/server relational database structure for the organization (SQL, ORACLE, SYBASE, etc.).
(e)Advises of feasibility of potential future projects to management.
Financial AnalystBachelor in Finance, Accounting, Business Administration/2 yr exp0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides support in the areas of budget, billing, reporting, and financial management for IT initiatives.
GIS Analyst/ProgrammerBachelors and 3 yr. exp0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Demonstrates proficiency in GIS analysis and data modeling.
(b)Demonstrates and maintains proficiency with current and developing technologies and software related to geographic analysis.
(c)Coordinates, manages, administers, and develops the Geographic Information Systems.
(d)Develops various types of GIS maps and related data sets.
(e)Designs and implements GIS analytical procedures.
(f)Performs analysis and maintenance of GIS systems.
Graphics SpecialistBachelors and 2 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Produces graphic art and visual materials for promotions, advertisements, films, presentations, packaging, and informative and instructional material through a variety of media outlets such as websites and CD-ROMs.
(b)Generates, manipulates, and integrates graphic images, animations, sound, text and video generated with automated tools into consolidated and seamless multimedia programs.
Hardware Engineer (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides analysis related to the design, development, and implementation of hardware for products.
(b)Develops test strategies, devices, and systems.
(c)Performs stress and performance tests on a variety of computer hardware including circuit boards, processors and wiring.
Hardware Engineer (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Hardware Engineer (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Hardware Engineer (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Helpdesk Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Responds to and diagnoses problems through discussion with users.
(b)Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps.
(c)Supervises operation of help desk and serves as focal point for customer concerns.
(d)Provides support to end users on a variety of issues.
(e)Identifies, researches, and resolves technical problems.
(f)Responds to telephone calls, email and personnel requests for technical support.
(g)Documents, tracks, and monitors the problem to ensure a timely resolution.
(h)Provides second-tier support to end users for either PC, server, or mainframe applications or hardware.
(i)Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
(j)Simulates or recreates user problems to resolve operating difficulties.
(k)Recommends systems modifications to reduce user problems.
Helpdesk Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Helpdesk Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Information Assurance/Security Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Determines enterprise information assurance and security standards.
(b)Develops and implements information assurance/security standards and procedures.
(c)Coordinates, develops, and evaluates security programs for an organization. Recommends information assurance/security solutions to support customers’ requirements.
(d)Identifies, reports, and resolves security violations.
(e)Establishes and satisfies information assurance and security requirements based upon the analysis of user, policy, regulatory, and resource demands.
(f)Supports customers at the highest levels in the development and implementation of doctrine and policies.
(g)Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures.
(h)Performs analysis, design, and development of security features for system architectures.
(i)Analyzes and defines security requirements for computer systems which may include mainframes, workstations, and personal computers.
(j)Designs, develops, engineers, and implements solutions that meet security requirements.
(k)Provides integration and implementation of the computer system security solution.
(l)Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems.
(m)Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.
(n)Ensures that all information systems are functional and secure.
Information Assurance/Security Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Information Assurance/Security Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Information Assurance/Security Specialist (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Information Specialist/Knowledge EngineerBachelors and 7 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004BDevelops information retrieval solutions to support client requirements for specified domain subjects, using information retrieval software languages and automated text analysis and extraction techniques
Network Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides technical guidance for directing and monitoring information systems operations. Designs, builds, and implements network systems.
(b)Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions.
(c)Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
(d)Manages the purchase, testing, installation, and support of network communications, including LAN/MAN/WAN systems.
(e)Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications.
(f)Plans large-scale systems projects through vendor comparison and cost studies.
(g)Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment.
(h)Provides quality assurance review and the evaluation of new and existing software products.
(i)Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/MAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations.
(j)Provides input to policy level discussions regarding standards and budget constraints.
(k)Supervises all personnel engaged in the operation and support of network facilities, including all communications equipment on various platforms in large scale or multi-shift operations.
(l)Supervises complex operations that involve two or more additional functions such as, but not limited to, network operations, systems security, systems software support, and production support activities.
(m)Monitors and responds to hardware, software, and network problems.
(n)Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals).
(o)Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.
(p)Troubleshoots network systems when necessary and makes improvements to the network
Network Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Network Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Network Specialist (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Program Manager (without Top Secret Clearance)Masters and 2 yr. exp with a PMP certification0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks.
(b)Manages teams of contract support personnel at multiple locations.
(c)Maintains and manages the client interface at the senior levels of the client organization.
(d)Meets with customer and contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs.
Program Manager (with Top Secret Clearance)Masters and 2 yr. exp with a PMP certification0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Project ManagerBachelors and 6 yr. exp with a PMP certification0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Leads team on large projects or significant segment of large complex projects.
(b)Analyzes new and complex project related problems and creates innovative solutions involving finance, scheduling, technology, methodology, tools, and solution components.
(c)Provides applications systems analysis and programming activities for a Government site, facility or multiple locations.
(d)Prepares long and short-range plans for application selection, systems development, systems maintenance, and production activities and for necessary support resources.
(e)Oversees all aspects of projects.
Quality Assurance Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides development of project Software Quality Assurance Plan and the implementation of procedures that conforms to the requirements of the contract.
(b)Provides an independent assessment of how the project's software development process is being implemented relative to the defined process and recommends methods to optimize the organization's process.
(c)May be responsible for all activities involving quality assurance and compliance with applicable regulatory requirements.
(d)Conducts audits and reviews/analyzes data and documentation.
(e)Develops and implements procedures and test plans for assuring quality in a system development environment which supports large databases and applications.
Quality Assurance Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Quality Assurance Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Quality Assurance Specialist (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Subject Matter Expert (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Serves as subject matter expert, possessing in-depth knowledge of a particular area, such as business, computer science, engineering, mathematics, or the various sciences.
(b)Provides technical knowledge and analysis of highly specialized applications and operational environments, high-level functional systems analysis, design, integration, documentation and implementation advice on exceptionally complex problems that need extensive knowledge of the subject matter for effective implementation.
(c)Participates as needed in all phases of software development with emphasis on the planning, analysis, testing, integration, documentation, and presentation phases.
(d)Applies principles, methods and knowledge of the functional area of capability to specific task order requirements, advanced mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other scientific applications to arrive at automated solutions.
Subject Matter Expert (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Subject Matter Expert (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Systems EngineerBachelors and 5 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides analysis related to the design, development, and integration of hardware, software, man-machine interfaces and all system level requirements to provide an integrated IT solution.
(b)Develops integrated system test requirement, strategies, devices and systems.
(c)Directs overall system level testing.
Technical WriterBachelors and 2 yr. exp.0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.
(b)Coordinates the display of graphics and the production of the document.
(c)Ensures content is of high quality and conforms with standards.
Test Engineer (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Evaluates, recommends, and implements automated test tools and strategies.
(b)Designs, implements, and conducts test and evaluation procedures to ensure system requirements are met.
(c)Develops, maintains, and upgrades automated test scripts and architectures for application products. Also writes, implements, and reports status for system test cases for testing. Analyzes test cases and provides regular progress reports.
(d)Serves as subject matter specialist providing testing know-how for the support of user requirements of complex to highly complex software/hardware applications.
(e)Directs and/or participates in all phases of risk management assessments and software/hardware development with emphasis on analysis of user requirements, test design and test tools selection.
Test Engineer (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Test Engineer (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Training Specialist (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculums, and other state of the art technologies related to training and behavioral studies.
(b)Identifies the best approach training requirements to include, but not limited to hardware, software, simulations, course assessment and refreshment, assessment centers, oral examinations, interviews, computer assisted and adaptive testing, behavior-based assessment and performance, and team and unit assessment and measurement.
(c)Develops and revises training courses. Prepares training catalogs and course materials.
(d)Trains personnel by conducting formal classroom courses, workshops, and seminars.
Training Specialist (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Training Specialist (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Communications Engineer (Entry Level)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B(a)Provides technical direction and engineering knowledge for communications activities including planning, designing, developing, testing, installing and maintaining large communications networks.
(b)Ensures that adequate and appropriate planning is provided to direct building architects and planners in building communications spaces and media pathways meet industry standards.
(c)Develops, operates, and maintains voice, wireless, video, and data communications systems.
(d)Provides complex engineering or analytical tasks and activities associated with one or more technical areas within the communications function.
Mobile Communications Engineer (Journeyman)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Communications Engineer (Senior)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
Mobile Communications Engineer (Master)See Instructions Above0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B
0004A0004B1004A1004B2004A2004B3004A3004B4004A4004B

Instructions: Complete the yellow highlighted cells below. The labor categories listed below will be used to support any of the Optional Services described in the SOW. Please include the corresponding hourly rate for offsite and onsite services for the base and each option period. The Offeror may include additional labor categories, in the purple fields. Please note that for all positions the following rules for equivalency apply:

1. Advanced Degree (Masters or Above) may be substituted with additional 4 years of relevant experience

2. Bachelors Degree may be substituted with additional 4 years of relevant experience

3. Associates Degree may be substituted with additional 2 years of relevant experience

Entry-Level An Entry-Level labor category has up to 3 years experience and a BA/BS degree. Applies fundamental concepts, processes, practices, and procedures on technical assignments. Performs work that requires practical experience and training. Work is performed under supervision.

Journeyman A Journeyman labor category has 3 to 10 years of experience and a BA/BS or MA/MS degree. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable.

Senior A Senior labor category has over 10-15 years of experience and a MA/MS degree. Possesses and applies a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.

Master A Master labor category has over 15 years of experience and a doctorate degree. Provides technical/management leadership on major tasks or technology assignments. Establishes goals and plans that meet project objectives. Has domain and expert technical knowledge. Directs and controls activities for a client, having overall responsibility for financial management, methods, and staffing to ensure that technical requirements are met. Interactions involve client negotiations and interfacing with senior management. Decision making and domain knowledge may have a critical impact on overall project implementation. May supervise others.

DRAFT

Carrier Services Carrier Services

Carrier Services (SOW 2.7.3 Cellular Wireless Devices, Accessories, and Service)
CarrierPlan TypeService Plan/Feature
RequirementGSA Schedule
Carrier PricingCLINBase Period
Discount RateBase Period

Monthly Unit

Price Per DeviceCLINOption Period 1 Discount RateOption Period 1 Monthly Unit
Price Per DeviceCLINOption Period 2 Discount RateOption Period 2 Monthly Unit
Price Per DeviceCLINOption Period 3
Discount RateOption Period 3

Monthly Unit

Price Per DeviceCLINOption Period 4 Discount RateOption Period 4 Monthly Unit Price Per Device
AT&TVoicePool Plan: 0 Minutes0005-AA$0.001005-AA$0.002005-AA$0.003005-AA$0.004005-AA$0.00
AT&TVoicePool Plan: 500 Minutes0005-AB$0.001005-AB$0.002005-AB$0.003005-AB$0.004005-AB$0.00
AT&TVoicePool Plan: 1,000 Minutes0005-AC$0.001005-AC$0.002005-AC$0.003005-AC$0.004005-AC$0.00
AT&TVoicePooling Overages (Per Minute)0005AD$0.001005-AD$0.002005-AD$0.003005-AD$0.004005-AD$0.00
AT&TVoiceUnlimited Minutes0005-AE$0.001005-AE$0.002005-AE$0.003005-AE$0.004005-AE$0.00
AT&TData Add-OnUnlimited Domestic Data0005-AF$0.001005-AF$0.002005-AF$0.003005-AF$0.004005-AF$0.00
AT&TData Add-OnUnlimited International Data0005-AG$0.001005-AG$0.002005-AG$0.003005-AG$0.004005-AG$0.00
AT&TData OnlyUnlimited Domestic Data0005-AH$0.001005-AH$0.002005-AH$0.003005-AH$0.004005-AH$0.00
AT&TData Only250 MB International Data0005-AI$0.001005-AI$0.002005-AI$0.003005-AI$0.004005-AI$0.00
AT&TData Only500 MB International Data0005-AJ$0.001005-AJ$0.002005-AJ$0.003005-AJ$0.004005-AJ$0.00
AT&TData Only1,000 MD International Data0005-AK$0.001005-AK$0.002005-AK$0.003005-AK$0.004005-AK$0.00
AT&TFeatureUnlimited Hotspot/Tethering0005-AL$0.001005-AL$0.002005-AL$0.003005-AL$0.004005-AL$0.00
AT&TFeaturePush to Talk0005-AM$0.001005-AM$0.002005-AM$0.003005-AM$0.004005-AM$0.00
AT&TFeatureInternational Dialing0005-AN$0.001005-AN$0.002005-AN$0.003005-AN$0.004005-AN$0.00
VerizonVoicePool Plan: 0 Minutes0005-BA$0.001005-BA$0.002005-BA$0.003005-BA$0.004005-BA$0.00
VerizonVoicePool Plan: 500 Minutes0005-BB$0.001005-BB$0.002005-BB$0.003005-BB$0.004005-BB$0.00
VerizonVoicePool Plan: 1,000 Minutes0005-BC$0.001005-BC$0.002005-BC$0.003005-BC$0.004005-BC$0.00
VerizonVoicePooling Overages (Per Minute)0005-BD$0.001005-BD$0.002005-BD$0.003005-BD$0.004005-BD$0.00
VerizonVoiceUnlimited Minutes0005-BE$0.001005-BE$0.002005-BE$0.003005-BE$0.004005-BE$0.00
VerizonData Add-OnUnlimited Domestic Data0005-BF$0.001005-BF$0.002005-BF$0.003005-BF$0.004005-BF$0.00
VerizonData Add-OnUnlimited International Data0005-BG$0.001005-BG$0.002005-BG$0.003005-BG$0.004005-BG$0.00
VerizonData OnlyUnlimited Domestic Data0005-BH$0.001005-BH$0.002005-BH$0.003005-BH$0.004005-BH$0.00
VerizonData Only250 MB International Data0005-BI$0.001005-BI$0.002005-BI$0.003005-BI$0.004005-BI$0.00
VerizonData Only500 MB International Data0005-BJ$0.001005-BJ$0.002005-BJ$0.003005-BJ$0.004005-BJ$0.00
VerizonData Only1,000 MD International Data0005-BK$0.001005-BK$0.002005-BK$0.003005-BK$0.004005-BK$0.00
VerizonFeatureUnlimited Hotspot/Tethering0005-BL$0.001005-BL$0.002005-BL$0.003005-BL$0.004005-BL$0.00
VerizonFeaturePush to Talk0005-BM$0.001005-BM$0.002005-BM$0.003005-BM$0.004005-BM$0.00
VerizonFeatureInternational Dialing0005-BN$0.001005-BN$0.002005-BN$0.003005-BN$0.004005-BN$0.00
T-MobileVoicePool Plan: 0 Minutes0005-CA$0.001005-CA$0.002005-CA$0.003005-CA$0.004005-CA$0.00
T-MobileVoicePool Plan: 500 Minutes0005-CB$0.001005-CB$0.002005-CB$0.003005-CB$0.004005-CB$0.00
T-MobileVoicePool Plan: 1,000 Minutes0005-CC$0.001005-CC$0.002005-CC$0.003005-CC$0.004005-CC$0.00
T-MobileVoicePooling Overages (Per Minute)0005-CD$0.001005-CD$0.002005-CD$0.003005-CD$0.004005-CD$0.00
T-MobileVoiceUnlimited Minutes0005-CE$0.001005-CE$0.002005-CE$0.003005-CE$0.004005-CE$0.00
T-MobileData Add-OnUnlimited Domestic Data0005-CF$0.001005-CF$0.002005-CF$0.003005-CF$0.004005-CF$0.00
T-MobileData Add-OnUnlimited International Data0005-CG$0.001005-CG$0.002005-CG$0.003005-CG$0.004005-CG$0.00
T-MobileData OnlyUnlimited Domestic Data0005-CH$0.001005-CH$0.002005-CH$0.003005-CH$0.004005-CH$0.00
T-MobileData Only250 MB International Data0005-CI$0.001005-CI$0.002005-CI$0.003005-CI$0.004005-CI$0.00
T-MobileData Only500 MB International Data0005-CJ$0.001005-CJ$0.002005-CJ$0.003005-CJ$0.004005-CJ$0.00
T-MobileData Only1,000 MD International Data0005-CK$0.001005-CK$0.002005-CK$0.003005-CK$0.004005-CK$0.00
T-MobileFeatureUnlimited Hotspot/Tethering0005-CL$0.001005-CL$0.002005-CL$0.003005-CL$0.004005-CL$0.00
T-MobileFeaturePush to Talk0005-CM$0.001005-CM$0.002005-CM$0.003005-CM$0.004005-CM$0.00
T-MobileFeatureInternational Dialing0005-CN$0.001005-CN$0.002005-CN$0.003005-CN$0.004005-CN$0.00
T-MobileFeatureCircuit Switch Data0005-CO$0.001005-CO$0.002005-CO$0.003005-CO$0.004005-CO$0.00
Satellite CarrierServiceMetered Voice0005-EA$0.001005-EA$0.002005-EA$0.003005-EA$0.004005-EA$0.00
Pager CarrierServiceAlpha/Numeric0005-FA$0.001005-FA$0.002005-FA$0.003005-FA$0.004005-FA$0.00
Devices (SOW 2.7.3 Cellular Wireless Devices, Accessories, and Service)
Ceiling amount for devices will be established as Other Direct Cost at the IDIQ contract level.

Instructions: Complete the yellow highlighted cells below. For the GS Schedule Carrier Pricing, use the rate published on GSA website. For Base Period and Option Periods discount rate, provide a discount rate in the form of %. In the event the unit price on the carrier's GSA schedule change during the life of the contract, the Offeror is requested to apply the same discount rate offered for each option period in this proposal.

Carrier Terms and Conditions: All listed service plans shall comply with the below carrier terms and conditions.

1. Voice plans shall include unlimited, pooled, and add a line service offerings for both domestic and international service plans. No charges for domestic roaming agreements and reduced cost for all suspended devices. Peak hours includes free mobile to mobile, nights and weekends, and friends and family.

2. Data plans shall include metered and unlimited service offerings for both domestic and international service plans

3. Device Offerings shall be treated as an ODC, determined at the order level and have no early termination fees, all warranty and device exchanges will not be returned to the carrier, 10 to 18 month refresh schedule, and provide a low or zero cost smartphone device. Device must be no older than 1 iteration behind the current manufacturer device offerings

4. All pricing at a minimum meet GSA Schedule 70 pricing from the carriers, assuming that the pricing below will work for every pricing tier regardless of the count of serviced lines, 1 to XXX,XXX lines of service. If the prescribed service plan/feature does not coincide with the carriers service plan below, provide a plan that adheres to the minimum requested. Example: If the carrier doesn't' have a 500 minute plan but they have a 600 min plan please use that for the proposed service plan/feature.

DRAFT

Sample Order Pricing Sample Order Pricing

Sample Order Total Costs
RequirementBase PeriodOption Period 1Option Period 2Option Period 3Option Period 4Total for 5 Years
Core Services$0.00$0.00$0.00$0.00$0.00$0.00
MDM Services$0.00$0.00$0.00$0.00$0.00$0.00
Licensing Costs$0.00$0.00$0.00$0.00$0.00$0.00
Carrier Services$0.00$0.00$0.00$0.00$0.00$0.00Average of the carriers'' costs
Labor Costs$0.00$0.00$0.00$0.00$0.00$0.00
Total Order Cost$0.00$0.00$0.00$0.00$0.00$0.00Total Evaluated Price
Core Services (SOW 2.1 Core Services)

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File details come from the government source that posted it. Updated .