CWMS 2.0 RFP Attachment 3 - Portal Demo Instructions DRAFT.pdf

Updated EVALUATION PHASE 2

RFP No. 70RTAC20R0000025

Attachment 3 Instructions for Portal Demonstration

The Offeror shall demonstrate during the oral presentation their Telecommunication Expense

Management Services (TEMS) portal capabilities using the below SOW requirements. At a minimum the Offeror should be able to demonstrate all of the services/features and inventory counts from the Pricing Template.

Note: The Government will NOT use this demonstration for price analysis, but solely for technical evaluation purposes, and thus, the Offeror should not show the pricing provided in the pricing proposal.

# Capabilities

Fully meet DHS needs?

(To be completed by

DHS)

Yes No

1 Describe the complete Telecommunications Management Services (TMS) lifecycle processes to procure carrier services/devices, perform asset and inventory management services from procurement to recycling, and perform invoicing and auditing services.

2 Ability to track the inventory of devices, services, applications, licenses and accessories.

3 Capability to track all changes requested and completed within the portal to include service and device history.

4 Depict how Moves, Adds, Changes, and Disconnects (MACD) services will be completed and communicated through automated notifications

5 Outline how the management of zero usage service suspensions will be conducted to include up until notification from the Government to reinstate or cancel service.

6 Capability to track organization and components utilizing an Account Hierarchy Code (AHC) structure and site locations.

7 Ability to track users and service within a distinct category and editable comments.

8 Outline how policy management and enforcement to include sign off with be conducted.

9 Depict how the management of a technology refresh program will be completed.

# Capabilities

Fully meet DHS needs?

(To be completed by

DHS)

Yes No

10 Outline your expense management process to include billing and usage information, service and contract management (warranty, terms and conditions), and an analysis and optimization of plans, services, utilization.

11 Capability to monitor, track, report, and coordinate emergency telecommunication services to include Wireless Priority Services (WPS)

12 Provide flexible/dynamic agency-controlled information fields and the ability to download data in multiple formats (CSV, XLS, XLSX, TXT, etc.)

13 Ability to configure reporting and the workflow approval process based on role-based permissions to including showing/hiding costs.

14 Capability to perform a DHS authorized and approved data transfer between the portal and an applicable DHS financial, inventory, or contracting information system as the data source.