Customer_Satisfaction_System.pdf

This document is a memo from the Mayor's Office of Equal Opportunity (OEO) for the City of Cleveland, addressed to Bryant Francis, Director of the Department of Port Control. The memo relates to the approval of a mailing list for a Customer Satisfaction System project. Specifically, the OEO has reviewed the request and confirmed that since the contract amount is under the $50,000.00 threshold, no OEO goals will be assigned. The memo indicates that the Department of Port Control may proceed to the Consultant Review Committee for their approval.

The memo provides minimal financial and procedural details, but suggests the project involves a Customer Satisfaction System likely for Cleveland Hopkins International Airport. The document is dated September 18th, 2024, and was prepared by Tyson T. Mitchell, Director of the OEO, with Jennifer Wiman, Contract Compliance Officer, noted as the point of contact for any questions. The memo recommends contacting Jennifer Wiman at extension 2667 for further information and indicates the document will be filed for record-keeping purposes.