Crestron SOW.pdf

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Attached to
Replacement and Reprogramming of existing Crestron System Federal contract opportunity
Solicitation number
1305M224Q0116
Issued by
Department of Commerce National Oceanic and Atmospheric Administration

About this file

This document is a Statement of Work (SOW) for the update of the Crestron AV control system at the Monterey Bay National Marine Sanctuary's (MBNMS) visitor center in Santa Cruz, CA. The SOW outlines the scope of work, which includes providing hardware components, technical support, training, programming, and testing to replace the primary control system and associated peripherals. The required hardware components include a Crestron CP4N Processor Control System, Crestron DM-RMC-4KZ-100-C Receiver & Room Controllers, Crestron RMC4 Control Systems, a Crestron DigitalMedia HDR Transmitter, a Crestron TS-1070-B-S 10" Tabletop Touch Screen, and a Crestron TSW-770-B-S 7" Wall Mounted Touch Screen. The period of performance is from the contract award date through June 30, 2025. The contractor must have demonstrated experience with Crestron systems, hold a Certified Technology Specialist-Design (CTS-D) certification, and have experience with remote systems programming and training. The related federal contract opportunity is solicitation number 1305M224Q0116, which seeks to replace and reprogram the existing Crestron system at the Monterey Bay National Marine Sanctuary visitor center.

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RFQ 1305M224Q0116.pdf PDF
Contractor Past Performance Reference Sheet.pdf PDF
Redacted Signed Justification.pdf PDF

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NOAA/NATIONAL OCEAN SERVICE

OFFICE OF NATIONAL MARINE SANCTUARIES

MONTEREY BAY NATIONAL MARINE SANCTUARY

STATEMENT OF WORK

UPDATE OF CRESTRON AV CONTROL SYSTEM

I. Background/Overview:

Monterey Bay National Marine Sanctuary’s (MBNMS) office and visitor center located in Santa Cruz, CA requires updated hardware and reprogramming of its Crestron AV control system. The system was originally installed in 2012. The system currently allows for media routing, automation, and control for most of the exhibits and two large screen projectors within the center. This backbone refresh gives the center the building blocks for future upgrades while utilizing existing infrastructure and not requiring closure of the center for a prolonged period of time.

II. Scope of Work

Provide the hardware and installation support to replace the primary control system and associated peripherals of the visitor center’s digital exhibit system with 24 control locations and 10 receiver locations, which will require programming after install to create the system interface. In an effort to keep costs down and reuse as much existing usable equipment and cabling, only the control units, room controllers, and control system will be replaced. Equipment and consultation for the install will be provided by the contractor. On-site labor will be handled by MBNMS IT staff with the contractor being available for normal or video call as needed during the normal Monday - Friday 9am - 5pm (Pacific) time period for consultation.

Tasks/Deliverables

1. Pre-Planning:

a. Planning meetings for install preparation (3, starting March 2024)

b. Shop drawings for system upgrade (Due by May 2024)

2. Provide all hardware components: (Due by February 2025*)

a. 1 Crestron CP4N Processor Control System

b. 10 Crestron DM-RMC-4KZ-100-C Receiver & Room Controller

c. 24 Crestron RMC4 Control Systems

d. 1 Crestron DigitalMedia HDR Transmitter

e. 1 Crestron TS-1070-B-S 10” Tabletop Touch Screen

f. 1 Crestron TSW-770-B-S 7” Wall Mounted Touch Screen

3. Technical Support, Training, Programming and Testing:

a. Provide by telephone and/or videoconference technical support for hardware replacement by owner (up to 8 hours) (April 2025)

b. Deliver 8 hours of remote systems training (May 2024)

c. Perform programming and testing of newly installed hardware for automation and ensure the appropriate interfaces with exhibits are operational. (June 2025)

d. Perform remote validation of programming through MBNMS IT staff (June 2025)

e. Provide technical support for one year after installation.

*Known issues with supply chain availability for components is recognized and built into this contract.

Ordering in 2024 is required to get in the queue for components.

III. Period of Performance

Contract award date through 6/30/2025

IV. Place of Performance /Contacts Monterey Bay National Marine Sanctuary Exploration Center 35 Pacific Ave.

Santa Cruz, CA 95060

(831) 421-9993

Contract Officer’s Representative: Onsite contact:

Dawn Hayes Andrew White dawn.hayes@noaa.gov andrew.white@noaa.gov

(831) 236-6536 (831) 647-4257

V. Government-Furnished Property (GFP) None

VI. The Certification and Accreditation (C&A) requirements of 48 CFR 1352.239-73 do not apply, and a Security Accreditation Package is not required. The Contractor will not be accessing US government computers or IT systems for this effort. The Contractor will not be accessing any information that is not within the public domain for this effort.

VII. Required Knowledge and Experience:

1. Must have demonstrated experience (5+ years) with installation and programming of Crestron systems controlling more than ten (10) peripheral components.

2. Must possess an Audiovisual and Integrated Experience Association (AVIXA) Certified Technology Specialist-Design (CTS-D) certification.

3. Must have demonstrated experience with these systems in public facing settings with heavy daily use - year-round (e.g. public visitor centers).

4. Contractor has demonstrated experience with remote systems programming.

5. Contractor has demonstrated experience with remote training.

6. Contractor is available during Pacific Standard Time hours (9a-5p), with no additional hourly charges.

mailto:dawn.hayes@noaa.gov mailto:andrew.white@noaa.gov

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