CONSULTANT_&_CONTRACTOR_REFERENCE_CHECK.docx

DOCX document 28 KB Posted

Attached to
SENIOR CENTER IN LAVEEN ARCHITECTURAL SERVICES (GO BOND)
Solicitation number
HS60050004
Issued by
Maricopa County, Arizona

About this file

This is a Consultant Reference Check instruction document prepared by the City of Phoenix, Office of the City Engineer's Design and Construction Procurement section, for the Senior Center in Laveen Architectural Services project funded through a GO Bond. The reference check process is a component of the Request for Qualifications (RFQ) evaluation for architectural services. Respondents must submit the completed Consultant Performance Evaluation forms from up to three client references to soq.referencechecks@phoenix.gov by 12:00 pm Phoenix time on June 12, 2026. The form must be completed by the Owner or Owner's representative directly responsible for project oversight and must evaluate consultant performance on similar past projects relevant to the requested services. All rating areas on the evaluation form must be scored by the reference provider.

Reference checks are worth up to 7 points each, totaling up to 21 points in the overall evaluation process. The Consultant Performance Evaluation form includes seven rating categories assessed on a scale of 1 to 4: business relationship, team consistency, problem-solving proactivity, schedule and budget performance, work quality, recommendations for efficiency or innovation, and willingness to contract again. Ratings correspond to point values ranging from 0.25 points (Unsatisfactory) to 1.0 point (Excellent). The completed evaluation form becomes public record and will be released to contractors or other entities upon request. Email submissions must include the OPENGOV ID number (HS600500004) in the subject line and reference the project number and firm name.

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CONSULTANT REFERENCE CHECK INSTRUCTIONS,

FORM, AND SAMPLE LETTER

The attached Consultant Performance Evaluation Form is to be provided to the agencies or entities for which your firm has recently provided services similar to those requested for this project. Provide the evaluation form to the Owner, or the Owner’s representative directly responsible for oversight of the project to complete and submit to the email box listed below.

The first three references submitted will be accepted and the scores utilized as part of the evaluation process. Each reference check is worth up to 7 points for a total of up to 21 points available.

The form is to be completed by the agency or entity and uploaded to the (email box) at:

soq.referencechecks@phoenix.gov

The procurement identifier is:

OPENGOV ID NO.: HS600500004

Also attached is a sample performance evaluation cover letter that may be used when sending the reference check request.

Sample Consultant Performance Evaluation Cover Letter

Sample Cover Letter Contact Name Address of Reference

(Your Name) is responding to a Request for Qualifications (RFQ) from the City of Phoenix Office of the City Engineer’s Design and Construction Procurement section.

The City is requesting reference information related to our past performance. As a part of the response submittal process, the City is requesting performance evaluations from agencies that our firm has performed services for either in the past or is currently receiving services.

I would appreciate your cooperation in completing the attached Consultant Performance Evaluation form and return by email the completed form by 12:00 pm Phoenix time on June 12, 2026 to soq.referencechecks@phoenix.gov attention:

Thomas Newman City of Phoenix, Office of the City Engineer, Design & Construction Procurement Email Address: thomas.newman@phoenix.gov Telephone Number: 602-495-7065

Failure to submit the Consultant Performance Evaluation form by the above date will have a negative impact on the proposal we submit for this service. Your cooperation in submitting this form by this date is appreciated.

If you have any questions regarding this request, please contact (your name) at (your telephone number).

Sincerely, INSTRUCTIONS FOR COMPLETING CONSULTANT PERFORMANCE EVALUATION

Evaluate the Consultant’s contract performance in each of the rating areas listed below. On the Consultant Performance Evaluation form, circle the rating from 1 to 4 that most closely matches your evaluation of the contractor’s performance. Comments are not required but appreciated. Every rating area must be scored.

The Design and Construction Procurement section will use the information from this form to evaluate firms competing for contract award. This completed form will become public record and upon request, will be released to the contractor or any other entity.

Please submit the completed form to the address indicated on the bottom of the Consultant Performance Evaluation form.

Thank you for your time and your cooperation.

HS60050004 – Senior Center in Laveen Architectural Services GO Bond

CONSULTANT PERFORMANCE EVALUATION FOR __________________

(firm name)

In the box below, provide the project title, contracted services provided by the firm, and start and completion date of services. This form is to be completed by the Owner, or the Owner’s representative directly responsible for oversight of the project. The project services evaluated must be relevant to the services of this project. Every rating area must be scored.

RATINGS: Summarize the Consultant’s performance and circle the number below that corresponds to the performance rating for each category. Please see the rating scale.

1 = Unsatisfactory (.25 pt.); 2 = Poor (.50 pt.); 3 = Good (.75 pt.); 4 = Excellent (1.0 pt.)

HOW WOULD YOU RANK THE BUSINESS RELATIONSHIP BETWEEN THE OWNER AND THE FIRM?
4

Comments:

WAS THE TEAM PRESENTED IN THE PROPOSAL THE TEAM THAT WORKED ON THE PROJECT TO COMPLETION?
4

Comments:

WAS STAFF PROACTIVE IN SOLVING PROBLEMS THAT MAY HAVE OCCURRED ON THE PROJECT?
4

Comments:

WAS THE CONTRACTED SCOPE OF SERVICES COMPLETED ON TIME AND WITHIN BUDGET?
4

Comments:

HOW WOULD YOU RATE THE QUALITY OF WORK PERFORMED BY THIS FIRM ON YOUR PROJECT?
4

Comments:

DID THE FIRM RECOMMEND EFFICIENCIES OR PROVIDE INNOVATIVE IDEAS OR SUGGESTIONS?
4

Comments:

WOULD YOU BE WILLING TO CONTRACT WITH THIS FIRM AGAIN? (YES = 1 point)
YES

NO

Comments:

TOTAL SCORE

(MAXIMUM 7 POINTS)

Reference Evaluation Provided By:

Name and Title: ___________________________________________________________

Agency/Organization: _____________________________________________________

Date: ____________________________

Telephone Number: ________________________

Email completed form by June 12, 2026 by 12:00 pm Phoenix time to:

soq.referencechecks@phoenix.gov

*EMAIL SUBJECT LINE SHOULD REFERENCE OPENGOV ID NUMBER

The document should reference the project number and firm for which the reference check is being submitted. If no project number is available, reference the service and firm for which the reference check is being submitted.

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