College Response to Vendor Written Inquiry RFP FRCC-17-11-l (1).docx

College Response to Vendor Written Inquiry RFP FRCC-17-05-W, ERP System

1. Section: 3.6 Payment Methods/Secure Transactions Requirement: How does the system handle? Payments from multiple entities for the same class (ie grant funds & company funds). Please provide examples of the grant funds used by Front Range.

Grant funds used by FRCC may include:

· Colorado 1st funds through the Office of Economic Development administered through the colleges

· WIOA or other grants from the Workforce Centers used to register their clients in classes

· TAA incumbent worker grant funds used to register people in classes

· Other DOL grant funds

2. Requirement: How does the system handle? Reimbursement for one or more students paid on one invoice/receipt. Please provide an example business scenario for reimbursement situations. Is a reimbursement equivalent to a refund?

Yes, in this question a reimbursement is equivalent to a refund. So if a business pays for multiple employees to attend a class, and all the registration fees are paid on one credit card transaction, how does the system recognize and refund the payor?

3. Section: 3.9 Program Development Tools and Analysis Reports Requirement: Can the system accommodate required State reports?

Please provide state reporting requirements and an example report.

Relevant to sections 3.9, 3.10, and 3.11:

As an example: The Colorado 1st Training Grant program has report templates that track data items including number of trainees proposed and actual and grant dollars proposed and actual. If the ERP system is able to store report templates and we can track related data for those templates within the ERP system, which can then be rolled up into a summary report, that would be beneficial.

This is a “nice-to-have”, but not necessary.

4. Section: 3.11Integration/State Reporting Customizations Requirement: How does the product integrate with other ERP systems (such as SCT Banner, Datatel, PeopleSoft, Jenzabar, etc.)?

Is integration with Front Range’s ERP a requirement for the system or a nice-to-have feature?

Integration with Banner is beneficial but not entirely necessary. It’s a “nice to have” feature.

5. 3.6 Payment Methods/Secure Transactions RFPQuestion: "Can this system produce and accept electronic vouchers?"

‐> How do your electronic vouchers work today? Please describe in more detail the functionality envisioned.

Workforce Centers will occasionally use vouchers in the form of pdf documents as a payment form to register clients in our classes. Does the ERP system recognize vouchers as a form of payment in addition to cash and credit card options? We don’t currently issue vouchers so we don’t need the system to produce them.

6. 3.9 Program Development Tools and Analysis Reports RFP Question: "Does the system provide Segmentation Analysis?"

‐> What is meant by "Segmentation analysis"? Would you like to know where your students are coming from, what courses bring you the most revenue, what payment levels / options are the most popular, etc.? Please provide more detail.

We would like segmentation information on

· Student demographics (income, ethnicity, education level, etc)

· Service demographics (which courses have highest registration, highest gross/net revenue)

· Client demographics (which industries & companies use which of our services)

· Marketing segmentation (what marketing methods are yielding the greatest registration & income)

7. 3.10 Finance and Accounting RFP Question: “(Does the system support) Integration/State Reporting Customizations?”

‐> What state reporting integrations/customizations are needed? What is the desired behavior from the system?

See answer in response to question #3.

8. 3.11 Integration/State Reporting Customizations RFP Question: “How is the software designed to handle State required reporting?”

‐> What are the specific state reports that need to be accommodated? Can you provide examples? What is the desired behavior from the system?

See answer in response to question #3.

9. RFP Question: “Does the system’s reporting functionality assist in supporting a program required to use other systems to run the program? If so, how?”

‐> please clarify your requirements for this question.

This is no longer required.

10. 4.1 Pricing RFP Question: Pricing Sheet ‐> In order to provide pricing, we would like for FRCC to provide us with the follow metrics What is the total annual revenue for all programs that will be administered by the system?

What is the total number of annual enrollments that will be administered by the system?

FY2017 combined program projections:

End of Questions