Attachment_4_-_Sample_Tasks.docx

RFP Sample Task Section

Please use the instructions below for the each of the included sample tasks. Refer to the Statement of Work for details on all requirements and options.

Instructions:

Based upon the following information, please provide a detailed outline explaining your organization’s plan for distributing redress to victims. In this section, please include justification for approach and other alternatives explored.

Include the following elements in the distribution plan:

1. Money Management process

a. This section should include details as related to the creation and maintenance of bank account(s)

2. Communication plan

a. This section should include process for responding to general public, consumer and harmed consumer inquiries

b. This section should include victim contact and location process

c. This section should include proposed communication and search methods

3. Payment distribution plan

a. Provide methods or options for funds distribution including check, debit card, ACH transfer, etc.

4. Plan for tracking funds, minimizing risk and potential fraud

5. Data maintenance and reporting process

6. Victim and potential victim support services (website, call center, FAQ, outreach, etc.)

7. Include any assumptions made regarding the information provided based on your experiences (e.g., assumptions made about the aging of victim data)

Sample Task 1:

Total # of victims: 1286

Total distribution amount: $720,000

Total victim harm: $800,000

Harm per victim:

· CFPB to provide a detailed schedule of harm amount per victim

· Between $10 and $3,000 per victim

· Current distribution schedule allows victims to be compensated at 90% of their full harm.

· If a victim cannot be located, that victim’s share may be allocated proportionately among the victims that have been located, up to 100% of their full harm.

Victim location information:

· Data is approximately 12 months old at the time of transfer to your firm.

· Detailed contact information including name, address, phone number, service dates, and product purchased information, for 500 victims. Victim contact information for this group of harmed consumers is provided in an electronic database.

· Name, phone number, partial address information, service dates, and product purchased information for 400 victims. Victim contact information for this group of harmed consumers is provided in an electronic database.

· Name, service dates, and product purchased information for 386 victims. Victim contact information for this group of harmed consumers is provided in hard copy.

Additional Comments:

· Victims whose harm amount was less than $400 were victims of check cashing schemes and lack bank accounts

Sample Task 2:

Total # of victims: 14,000

Total distribution amount: $30,000,000

Total victim harm: $30,000,000

Harm per victim:

· CFPB to provide a detailed schedule of harm amount per victim

· Between $1000 and $5000 per victim

· Current distribution schedule allows victims to be compensated at 100% of their full harm.

Victim location information:

· Data is approximately 3 months old at the time of transfer to your agency.

· Detailed contact information including name, address, phone number, service dates, SSN, and product purchased information, for 14,000 victims. Victim contact information for all harmed consumers is provided in an electronic database.

· Bank account information is known for 25% of victims

Additional Comments:

· Case is related to mortgage lending. The victim relief payment will constitute taxable income to the victim.

· Include any appropriate tax related information in the sample response

RFP Sample 3:

Total # of victims: 150

Total distribution amount: $71,000

Total victim harm: $71,000

Harm per victim:

· CFPB to provide a detailed schedule of harm amount per victim

· Between $300 and $1000 per victim

· Current distribution schedule allows victims to be compensated at 100% of their full harm.

Victim location information:

· Data is approximately 9 months old at the time of transfer to your agency.

· Detailed contact information including name, address, phone number, service dates, and product purchased information, for 150 victims. Victim contact information for all harmed consumers is provided in an electronic database.