CDC PWS 12 April 2024_Final.docx
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- Attached to
- CHILD DEVELOPMENT CENTER SUPPORT SERVICES
- Solicitation number
- W912L8-24-R-0007
About this file
This document is a Performance Work Statement (PWS) for child development center services at the West Virginia Army National Guard. The PWS outlines the requirements for the contractor to provide personnel, equipment, tools, materials, supervision, and quality control necessary to perform child and youth services at the child development center. Key details include:
The contractor shall provide services between 0630-1730 on weekdays and 0700-1800 on one weekend day per month, except on recognized U.S. holidays or when the government facility is closed. The contractor shall achieve and maintain DoD certification and NAEYC accreditation for all programs. The PWS covers requirements related to health and sanitation, standards of child development services, operations, curriculum, staffing, fees/revenue, reports and procedures, and transition. The government will provide the necessary workspace, kitchen appliances, playground equipment, and utilities for the contractor to perform the services.
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| File | Type | Posted |
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| Sources Sought Notice Attachment W912L8-24-R-0007 CDC 12 April 2024.pdf |
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Text version
PERFORMANCE WORK STATEMENT (PWS)
FOR
Child Development Center Services
1.0 General:
1.1 Scope: The Contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Child and Youth Services in the Child Development Center, as defined in this PWS.
1.2 Background: The composition of the U.S. Army is changing rapidly, and largely reflects trends in our society. More Department of Defense (DoD) Families today consist of wounded warriors, dual-military spouses, federal civilians, activated Army Reserve and activated National Guard, or families that are headed by a single parent. DoD personnel have an increased need for a full range of child and youth care services, which is heightened by the mobility of military service. It is the U.S. Army’s intent to provide supervised care and parental support as part of an integrated, Army-wide, Child and Youth Services (CYS) Program that promotes quality child and youth development.
The mission of the Army CYS Program is to reduce conflict between parental responsibilities and unit mission requirements. This is accomplished by providing a wide range of program and service options through various systems of delivery to support mission requirements. These programs enhance the quality of life for DoD and Military Families and contribute to the total well-being and healthy development of children and youth. Military Families’, children and youth rely on a stable lifecycle of predictable programs, a safe, secure learning environment, and support services that address the stresses and unique needs of military life. The cornerstones of the Army CYS Program are quality, availability and affordability. These hallmarks directly contribute to military readiness, retention and morale and have led to the “Model for the Nation” distinction for military childcare.
1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and 4 12-month option years.
1.4 General Information:
1.4.1 Place and Performance of Services: The Contractor shall provide services between the hours of 0630-1730 on Monday through Friday, and 0700-1800 on Saturday and Sunday one weekend per month, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The government will provide weekend schedules at least three months in advance of required Saturday and Sunday services. Performance shall be at 1703 Coonskin Drive, Charleston, West Virginia, building number 1742.The Contractor shall, at all times, maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.
1.4.1.1 Telework: The Government does not permit the Contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.
1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.
1.4.1.3 The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All Contractor employees shall carry proper identification with them at all times and shall be subject to such checks as may be deemed necessary. The Contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of Contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The Contractor shall not perform services on these days:
1.4.2.1 New Year’s Day: January 1st
1.4.2.2 Martin Luther King, Jr.’s Birthday
1.4.2.3 President’s Day
1.4.2.4 Memorial Day
1.4.2.5 Juneteenth National Independence Day: June 19th
1.4.2.6 Independence Day: July 4th
1.4.2.7 Labor Day
1.4.2.8 Columbus Day
1.4.2.9 Veteran’s Day: November 11th
1.4.2.10 Thanksgiving Day
1.4.2.11 Christmas Day: December 25th
1.4.3 Quality Control (QC): The Contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the Contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the Contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.4.4 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.5 Installation Access and Security Requirements. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in Contractor security matters or processes.
1.4.5.1 For Contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated Tier 1 or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management.
Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2 or the Trusted Associate Sponsorship System (TASS).
1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The Contractor shall ensure that all Contractor and subcontractor personnel whose duties require CAC card issuance obtain them and shall process all CAC card applications. The Contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The Contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The Contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The Contractor shall make all reasonable efforts to ensure that Contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.
1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The Contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the Contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all Contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:
1. The Contractor's FSO or Contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be MAJ Logan Cottrill.
2. The Government will establish a TASS application account for each CAC Request and will provide each Contractor employee a user ID and password, via email, to the Contractor’s FSO or Contractor employee. The FSO or Contractor employee shall access the TASS account and complete the CAC application (entering/editing Contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The Contractor’s FSO or Contractor employee shall follow up to ensure that the TA is processing the request.
3. The Government will inform the Contractor's applicant, via email, of one of the following:
a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the Contractor with instructions on obtaining their CAC. The Contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).
b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.
c. Return. Additional information or correction to the application required by the Contractor employee.
*The Contractor shall maintain records of all approved and rejected applications.
1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the Contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.
1.4.5.1.4 The Contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all Contractor employees have them when needed to perform work under this contract. The Contractor shall provide at least 10 calendar days advance notice to the COR, unless there are extenuating circumstances approved by the COR or KO.
1.4.5.1.5 The Contractor shall return issued CACs to the DEERS office upon departure or dismissal of each Contractor employee and shall obtain a receipt for each card and provide it to the COR within 10 days of employee departure.
1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.
1.4.5.1.6 The Contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subContractors, who may be deployed or require logical access to a Government computer network. Note: If employees of a Contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that Contractor employees maintain their AKO accounts.
1.4.5.2 Reserved
1.4.5.3 Awareness Training (AT) Level 1: All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The Contractor shall submit certificates of completion for each affected Contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/atl1/launch.html.
1.4.5.4 iWATCH Training: The Contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The Contractor shall report completion for each Contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.
1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the Contractor is advised that any time Contractor personnel place or receive a call they are subject to COMSEC procedures. The Contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI) Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:
1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.
1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://atc.us.army.mil/iastar/docs/Training_BBP.pdf).
1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.
1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.
1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.
1.4.5.7 Army Training Certification Tracking System (ATCTS): All Contractor employees with access to a Government information system shall be registered in ATCTS (https://atc.us.army.mil/iastar/index.php) at commencement of services and shall successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://iatraining.us.army.mil/).
1.4.5.8 Information Assurance (IA) Training. All Contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter.
1.4.5.9 Reserved
1.4.5.10 Protection of Personally Identifiable Information (PII). The Contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the Contractor’s violation of the aforementioned policies, the Contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.
1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new Contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The Contractor shall submit certificates of completion for each Contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.
1.4.5.12 Reserved
1.4.6 Physical Security. The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6.1 Key Control. NOTE: All references to keys include key cards. The Contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall include procedures covering key control in the QCP.
1.4.6.1.1 The Contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.
1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the Contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system and will deduct the total cost from the monthly payment due the Contractor.
1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.
1.4.6.2 Lock Combinations: The Contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.
1.4.7 Special Qualifications: The Contractor shall ensure all employees possess all required licenses for operating a Child Development Center used in the performance of this contract. This does not include education or other qualifications for the position in which the Contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to Contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services. All caregivers shall be fully trained and certified in CPR and First Aid within the appropriate time frame in accordance with AR 608-10 and be trained through an approved source such as the American Red Cross or the American Heart Association. The Contractor shall ensure all personnel, including substitutes, are trained annually in fire protection/prevention and safety procedures. The Contractor shall have employees certified in food handling by an accredited source. The Contractor shall achieve and maintain DoD certification for all programs. The Contractor shall achieve and maintain NAEYC accreditation for the duration of the contract.
1.4.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contactor’s performance. At these meetings, the KO will apprise the Contractor of how the Government views the Contractor’s performance and the Contractor shall apprise the Government of problems, if any, being experienced. The Contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the Contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that Contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure Contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the Contractor.
1.4.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The Contractor shall ensure that all documents or reports produced by Contractor personnel are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor’s status as a “Contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “Contractor” displayed.
1.4.10.1 The Contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The Contractor shall return all identification media (i.e., badges and vehicles passes) to the COR within 14 days of an employee’s departure.
1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and Contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.
1.4.12 Contractor Travel: Travel funds could be added under a separate CLIN
If Contractor travel is required, a separate Not to Exceed (NTE) Contract Line-Item Number (CLIN) will be added to the contract to pay for travel expenses. The Contractor shall travel to annual Army Conference and Training during the performance of this contract to (Washington, DC metropolitan area or IMCOM determined location.
The Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and/or authorization by the KO prior to travel arrangements being made. Note: COR may authorize travel if fully funded travel CLIN exists, and funding is validated prior to travel arrangements being made. KO approval is only necessary if funding is unavailable, or KO has retained COR responsibilities.
1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes from any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.14 Organizational Conflicts of Interest (OCI): The Contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.4.15 Phase In / Phase Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 days phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.
2.0 Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.
2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.
2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.1.9 Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.
2.2 Acronyms:
| AA | Associate of Arts Degree | |
| AEI | Army Enterprise Infostructure | |
| AR | Army Regulation | |
| AT/OPSEC | Antiterrorism/Operational Security | |
| BA | Bachelor of Arts | |
| BI | Background Investigation | |
| BS | Bachelor of Science | |
| CACFP | Child and Adult Care Food Program | |
| CARAT | Child Abuse Risk Assessment Tool | |
| CDA | Child Development Associate | |
| CDC | Child Development Center | |
| CDSC | Child Development Services Coordinator | |
| GFP | Government Furnished Equipment | |
| CM | Contract Manager | |
| CMRA | Contractor Manpower Reporting Application | |
| CNACI | Childcare National Agency Check | |
| COR | Contracting Officer Representative | |
| CYS | Child and Youth Services | |
| CYSE | Child and Youth Services Evaluation | |
| CYMS | Child and Youth Management System | |
| DA | Department of the Army | |
| DAL | Daily Attendance Log | |
| DD254 | Department of Defense Contract Security Classification Specification | |
| DFARS | Defense Federal Acquisition Regulation Supplement | |
| DoD | Department of Defense | |
| DoDI | Department of Defense Instruction | |
| DOL | Department of Labor | |
| DPW | Department of Public Works | |
| ECERS | Early Childhood Environment Rating Scale | |
| FAR | Federal Acquisition Regulation | |
| GFP/M/E/S | Government Furnished Property/Material/Equipment/Services | |
| HQDA | Headquarters, Department of the Army | |
| HSPD | Homeland Security Presidential Directive | |
| IA | Information Assurance | |
| IDP | Individual Development Plan | |
| IS | Information System(s) | |
| ITERS | Infant Toddler Environment Rating Scale | |
| KO | Contracting Officer | |
| LOSS | Line of Sight Supervision | |
| MACOM | Major Command | |
| MEDCOM | U.S. Army Medical Command | |
| MEDDAC | U.S. Army Medical Department Activity | |
| MWR | Morale, Welfare, and Recreation | |
| MIAT | Multidisciplinary Inclusion Action Team | |
| NAEYC | National Association for the Education of Young Children | |
| NFPA | National Fire Protection Association | |
| NGB | National Guard Bureau | |
| OCI | Organizational Conflict of Interest | |
| PII | Personally Identifiable Information | |
| PIPO | Phase In/Phase Out | |
| POC | Point of Contact | |
| PRS | Performance Requirements Summary | |
| PWS | Performance Work Statement | |
| QA | Quality Assurance | |
| QASP | Quality Assurance Surveillance Plan | |
| QC | Quality Control | |
| QCP | Quality Control Program | |
| SAS | School-Aged Services | |
| SOP | Standard Operating Procedure | |
| SPS | Supplemental Programs and Services | |
| SSN | Social Security Number | |
| SY | School Year | |
| TACS | Training and Curriculum Specialist | |
| TAG | The Adjutant General | |
| TB MED | Technical Bulletins Medical | |
| TE | Technical Exhibit | |
| TFI | Total Family Income | |
| USDA | U.S. Department of Agriculture | |
| USD(I) | Under Secretary of Defense for Intelligence |
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract.
3.1 Property: The Government will furnish the necessary workspace for the Contractor to perform services outlined in this PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment. Additionally, the Government will furnish the following kitchen appliances: stove, dishwasher, refrigerator, freezer, steamer. The government will also furnish one washer and one dryer for laundry. The Government will furnish age appropriate inground playground equipment for front (0-2y) and back (2-5y) playground.
3.2 Materials: The Government shall provide the consumable supplies to support Contractor operations upon beginning Contractor performance under this contract. Contractor shall maintain adequate quantities of consumable products of the same quality. The Government will not provide a detailed inventory of all supplies on hand at the start of this contract. The Contractor shall conduct a general inventory of the supplies on hand at the start of the contract. It is the responsibility of the Contractor to maintain these records. This inventory list shall be maintained on file until the end of the contract to aid the Contractor in replacing the general amount and kinds of supplies upon their exit after completion of the contract. At the end of this contract, the Contractor shall return the quantity and quality of supplies required to continue operation throughout the transition. Failure to furnish consumable supplies, either at the end of performance or at any time during performance of this arrangement, may result in fulfilment of consumable supplies by the government to be reimbursed by the Contractor at cost. Consumable supplies include, but are not limited to, paper, art supplies, books, laundry supplies, etc.
3.3 Equipment: The Government shall provide all Government-owned equipment currently in use at the CDC. Use of this equipment does not imply to any Contractor that they are in any way a government employee. A comprehensive inventory of major toys, play structures, and materials shall be provided to the Contractor 30 days after contract award. This inventory of Government-furnished equipment will annotate with asterisks those items that shall be replaced/repaired as needed by the Contractor (as needed includes replacement/repair of lost, stolen, damaged or unusable equipment). All other items shall be replaced/repaired by and at the discretion of the Government unless it is determined the need for replacement is due to negligence/abuse by the Contractor. All software upgrades shall have prior written approval from the COR or the KO. Software furnished by the Government includes: Child and Youth Management System (CYMS), computer operating system, email, internet access, word processing and spreadsheet. These programs will only be loaded onto Government owned equipment.
3.4 Services: The Government shall provide maintenance of the Government-furnished facilities. The Government shall provide maintenance of all built-in real property such as toilets, sinks, built-in cabinets, lighting, vents, fans, outlets, sprinkler alarm system, roof, appliances, air-conditioning, and heating systems within the facilities. However, the Contractor shall be responsible for the cost of maintenance repairs in case of damage caused by the Contractor’s neglect or misuse.
3.4.1 The Government shall provide the necessary grounds maintenance, refuse collection, and pest control services for the Government-furnished facility. The Government shall determine the level and schedule of these services. Currently the Government does not provide recycling services, however the WVNG has a recycling program that the Contractor shall use to dispose of items that may be accepted by that program. The Contractor shall promptly notify the COR when a need for pest control services is detected.
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
3.5.1 The Government shall provide existing cable pairs, wall jacks, phones, and basic phone services (and work-related long-distance calls) within the CDC. The Government shall not provide additional station sets or pay for moves, adds, and changes to the existing telephone cable layout within the facility. Note: The Contractor shall be responsible for any non-work-related use of the phone services (i.e., personal long-distance calls made by Contractor staff).
NOTE: Since the Government is providing phone service the Contractor may not be able to have a separate, individual listing in the phone book. This is something the Contractor will have to discuss with the local phone company. The Contractor may, however, publish the phone number in any appropriate manner.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): The Contractor shall provide the necessary maintenance, repair, and replacement of Government-furnished CDC equipment (including stolen or lost items) in accordance with this PWS and when required elsewhere in the contract. The Contractor shall coordinate purchases of child development furnishing and equipment with the COR and ensure the proposed items meet NFPA 101 – Life Safety Code; Army regulations and guidance, NAEYC program requirements, and state requirements.
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the Contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
4.2 Secret Facility Clearance: Reserved
4.3 Contractor Security Clearance: Reserved
4.4 The Contractor shall strive to maintain an adequate inventory to provide a clutter-free environment both in the classrooms and in any storage areas. The Contractor shall coordinate with the COR, when items are no longer in use, and shall be properly disposed of. Items no longer in use shall be disposed of via the WVNG recycling program when possible. Disposed of items shall be inventoried, photographed, and documented by Contractor. The Contractor shall submit all supporting documentation to COR within 10 days of disposal.
4.5 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the Contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
5.0 Requirements: The Contractor shall adhere to the following requirements in the Child Development Services Program:
5.1 Health and Sanitation: The Contractor shall ensure that all programs and facilities comply with all health and sanitation requirements IAW AR 608-10 and TB MED 530. All health and sanitation records and administrative procedures for children, staff, and volunteers shall demonstrate compliance with applicable regulations. The Contractor shall ensure a hygienically clean, safe, and attractive environment for children and families in both vital and ancillary areas. The Contractor employees shall have their flu shots, with documentation, prior to the flu season, every year for the life of this contract. The Contractor shall provide Hepatitis B vaccine to employees per Occupational Safety and Health Act. The Contractor shall ensure that any immunization that is required by federal and local standards be offered to employees.
5.1.1 Laundry: The Contractor shall provide all laundry services and supplies necessary to meet the requirements of this contract. Laundry facilities (washer and dryer) are located on the premises.
5.1.2 Custodial Services: The Contractor will provide all required daily custodial services per the Operations Manual and any other published regulations and guidance at all times when the CDC is operational.
5.1.3 Fire and Safety: The Contractor shall maintain safety and health standards consistent with all applicable Federal safety regulations including those referenced in Section 7 (Publications). The Contractor shall ensure that all programs comply with all applicable fire and safety regulations in accordance with Section 5-49 and Compliance Sections V and VI of AR 608-10. All fire and safety records and administrative procedures for children and personnel shall demonstrate compliance with AR 608-10, Life Safety Codes, and National Consumer Product Safety Commission Standards. All materials and fabrics that hang from windows and the ceiling (i.e., curtains, valance, and mobiles) shall meet the flame-resistant compliance under the NFPA 701 criteria. No item (that would exceed the allowed 10% space allowed for ceilings) shall be hung in the Center without the ability to produce a certificate that states the material meets the National Fire Code 701 standards. The Contractor shall develop and implement evacuation procedures that include safe procedures for non-mobile children. The Contractor shall develop and implement an annual fire and safety education/training program for all personnel and children. All caregivers shall be fully trained and certified in CPR and First Aid within the appropriate time frame in accordance with AR 608-10 and be trained through an approved source such as the American Red Cross or the American Heart Association. At least one staff member fully trained in CPR and first aid shall be in the Center during all hours of operation. The Contractor shall ensure all personnel, including substitutes, are trained annually in fire protection/prevention and safety procedures. The Contractor shall participate in monthly fire drills. The Contractor shall conduct and document daily safety inspections of the Center to include the playground area. In addition to self-assessments, WVNG drills and inspections, the Contractor shall ensure that all requirements and standards are met in the fire and safety inspections conducted by the WVNG. As required in facilities that are not fully equipped with sprinkler, all combustible materials; including children’s art work, and other paper materials shall not exceed 20% of the wall space and no more than 10% of ceiling space for mobiles, banners, and other items in each classroom.
5.1.4 Background Clearances: The Contractor shall complete FBI, and State required background checks. The Government shall conduct the background investigations required for all employees requiring a CNACI. The Contractor shall initiate (within 15 days of employee hire date), complete, and ensure completeness and accuracy of all required forms. The Contractor shall obtain verification from the COR and/or WVNG personnel security (J2), and keep required records on file, on-site and accessible (for unannounced inspections) for the required background checks IAW AR 608-10 (Paragraph 2-14), AR 215-3 and DoDI 1402 and AD 2015-44 and any other regulations and guidance published that applies. Background clearances shall be completed for all staff and volunteers supporting childcare services including: administrative support staff, food service staff, part-time, intermittent (such as art, music, etc.), and substitute staff. Conditional employment may be made, and the Contractor shall ensure that Line of Sight Supervision (LOSS) is provided at all times by a cleared CNACI employee for all personnel awaiting completion of background checks. LOSS will be maintained until employee has a favorable finding on background clearance.
Note: Background checks and requirements for CYS Services employment documentation include but are not limited to these 4 key requirements:
1. The Army Family Advocacy central registry check.
2. Civilian Law Enforcement (local law enforcement) agency check.
3. Alcohol and Drug Prevention and Control Program
4. Childcare National Agency Check (CNACI) and State Criminal Repository (SCHR) check (including FBI and State required fingerprint check) is initiated prior to a person starting work. This is required for all paid and non-paid CDC staff 18 years of age and older who are anticipated to work for a period exceeding 120 days. This 120-day period does not have to be consecutive workdays. For example, a student who may work 30-90 days during the summer and then return to work in the CDC during holiday periods such as Christmas break. State Criminal History Repository (SCHR) check with State Agencies for states of residence during the last 5 years. The Contractor shall follow the WVARNG PERSEC guidance for obtaining a CNACI clearance, reference TECHNICAL EXHIBIT 4.
5.2 Standards of Child Development Services: The Contractor shall meet the terms and conditions of this contract, the intent and standards specified in the Military Childcare Act, Army Regulation 608-10 and other regulations (listed below, however not limited to, and incorporated into this contract by reference) that govern Army Child Development Centers. All references to AR 608-10 include Change 1. The Contractor shall comply with current Department of Defense Instruction (DoDI) 6060.2, Child Development Programs, all NAEYC (National Association for the Education of Young Children) accreditation criteria, and other pertinent governing directives. The Contractor shall comply with all current DoD, DA, and WV childcare regulations, amendments, updates, and guidance. Collectively these standards provide safe, secure, supervised environments for children and youth that promotes their physical, social, emotional, and intellectual development and maintains the quality of programs and services that have led to the Army's “Model for the Nation” status. It is noted that Army Regulations govern over NAEYC guidelines or State regulations. In the case another standard (example NAEYC) is more stringent than specified in an Army Regulation and/or guidance, then the more stringent standard shall apply.
5.2.1 Accreditation: The Contractor shall achieve and maintain DoD certification for all programs. The Contractor shall achieve and maintain NAEYC accreditation for the duration of the contract. The Contractor will coordinate with the COR to ensure: all inspection findings are corrected within the prescribed timeframe in guidelines and policies; all personnel have completed a local background check and FBI fingerprint check with no issues or derogatory information in order for the COR to recommend a new hire to the WVNG Security Manager to initiate a CNACI and to validate they may work under line of site supervision (LOSS); all maintenance issues and repairs are coordinated with the Facility management Office (FMO) and notify of COR immediately of any safety issues that could jeopardize accreditation. In addition, the Contractor will notify the COR and KO of any personnel issues that could jeopardize accreditation and/or good order and discipline of daily operations.
Per 48 CFR 31.205.15 – Once Government has completed their part of accreditation, subject to the COR’s bilateral review with the Contractor; Fines, penalties, and mischarging costs, should the Contractor fail to achieve and maintain accreditation, after submitting for accreditation, for the duration of the contract, the Contractor will receive a monetary fine of $100 a day ($500 a week) NTE $2,000 a month, for the period in which accreditation is not awarded or not maintained. (This will cover the cost of the Government working the issue daily until it is reconciled.)
5.2.2 Inspections and Certification: The Contractor shall comply with the inspection process by utilizing the inspection tools,…
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