CCTV PWS W911RX25QA029.pdf

CCTV Security Systems – Maintenance Service Agreement

W911RX-25-Q-A029

March 2025

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform CCYV Maintenance Services at IACH as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Fort Riley has a history of utilizing Closed Caption Television (CCTV) Security Systems for the Irwin Army Community Hospital (IACH) to include all MEDDAC owned clinic locations.

1.3 Objectives: Provide inspections and preventative maintenance of the CCTV system and components.

1.4 Scope: The Contractor shall furnish all labor and repair parts to perform all work necessary to inspect and maintain 148 cameras within the CCTV Security Systems to include annual software updates for Irwin Army Community Hospital at Fort Riley, Kansas as outlined below. This is a Firm Fixed Price (FFP) Service Contract with a Base Year and two (2) Option Year(s).

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. An initial QCP shall be submitted with the offer. The final QCP shall be submitted within thirty

(30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3 Recognized Holidays: Normal working hours are between 7:30am to 4:30pm Monday through Friday excluding the Federal and Legal Public Holidays listed below. The Contractor is not required to work on the below listed Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day of Observance Christmas Day Independence Day

1.6.3.1 Training Holidays: When a holiday falls on a Saturday, the preceding Friday will be observed as the holiday. When a holiday falls on a Sunday except for Independence Day, the following Monday will be observed as the holiday.

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 7:30am to 4:30pm Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Irwin Army Community Hospital (IACH), 650 Huebner Road, Fort Riley, KS 66442.

1.6.6 Type of Contract: The Government anticipates the award of a Firm Fixed Price (FFP) type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON : In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.1.1 HPCON: The contractor shall be responsible for adhering to the installation’s Health Protection Condition (HPCON) guidance regarding the COVID-19 precautionary measures.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use.

1.6.7.3 Escorts: Reserved

1.6.7.4 Personnel Security Clearance Requirements: Reserved

1.6.7.4.1: DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force:

Reserved

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: Reserved

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Reserved

1.6.7.6.1.1 Federal Installation/Facility Access: Reserved

1.6.7.6.2 Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.2.1 Contractor personnel or any representatives of the Contractor entering Fort Riley shall abide by all security regulations in AR 380-5 and shall be subject to security checks.

1.6.7.2.2 Installation Access. All Contractor furnished vehicles and equipment must enter the installation through the authorized access points to Ft. Riley and enter Camp Funston via the main access road (12th St Entry Control Point. All Contractor personnel driving contractor furnished vehicles shall maintain and have on their person, a valid state driver’s license, current vehicle registration and proof of insurance card.

Contractor and Contractor personnel shall comply with Ft Riley Regulation 190-5, Traffic Supervision and Installation Traffic Codes, for the registration of Contractor owned vehicles and shall ensure that their employees comply with Ft Riley Regulation 190-5 for the registration of privately owned vehicles.

Passenger(s) in any of the vehicles will be required to show a valid photo ID/State driver’s license to enter the installation. Contractor shall also have in hand the contract to provide to security personnel if requested for verification.

1.6.7.2.3 Vehicle Identification. All Contractor and Subcontractor owned vehicles and equipment used in performance of this contract shall bear the Contractor or Subcontractor’s Name, and Logo if used, while working on Fort Riley. As a minimum, The company name and area code phone number, and Logos if used, shall be applied to both sides of the vehicles and equipment.

1.6.7.7 Access to Government Information Systems: Reserved

1.6.7.8 Key Control: Reserved

1.6.7.9 Lock Combinations: Reserved

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Qualifications for all key personnel are listed below:

a) Installers shall have a minimum of 2 years of experience successfully installing systems of the same type and similar design.

b) Primary local first responder maintenance technicians must have five (5) years’ experience servicing CCTV, IPS, and PACS equipment and be certified in the systems.

c) All other local maintenance technicians must have a minimum of two (2) years’ experience servicing CCTV, and PACS. Any individual performing technician services shall have current up-to-date manufacturer certifications or training on the system(s) being installed or maintained.

1.6.11 Special Qualifications or Certifications: Reserved

1.6.11.1 IA/IT Training Certification: Reserved

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. Contractor personnel are not required to obtain Government badges or identification in the performance of this requirement

1.6.12.1 Badging of Contractor Employees: Reserved

1.6.12.2 Uniform: No specific uniform is required. However, use the following guidelines regarding dress code. All Contractor personnel, when located on government installations or property, shall be well groomed, well mannered, and properly dressed. Well-groomed personnel shall be neat and clean in appearance. Proper attire shall not include shorts, or any variation of shorts, spandex pants, tank tops, sleeveless apparel without a jacket, t-shirts, or similar casual attire.

1.6.13 Contractor Travel: Reserved

1.6.14 Other Direct Costs (ODC): Reserved

1.6.15 Data Rights: Reserved

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: Reserved

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the

OCI.

1.6.17.1 Hiring Off-Duty Active Military: The Contractor should use caution when hiring off-duty active military personnel under this contract. Those individuals may be subject to permanent change of station (PCS) orders, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to call to active duty. The abrupt absence of these personnel could adversely affect the Contractor's ability to perform. The absence of the described personnel at any time shall not constitute an excuse for nonperformance under this task order.

1.6.18 Phase-in/Phase-Out (PIPO) Period: Reserved

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within ten (10) calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with http://www.defenseimagery.mil/products/dodimagery/commercialuse.html the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within ten (10) calendar days after completion of the training.

1.6.19.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.19.3 Information Assurance (IA) Training: Reserved

1.6.19.4 Information Assurance (IA)/Information Technology (IT) Training: Reserved

1.6.19.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within ten (10) calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within ten

(10) calendar days after completion of the training.

1.6.19.6 iWATCH Training: Reserved

1.6.19.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC-ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counter Intelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Property

3.1.1 The Government will not provide property or services in the performance of this contract.

418th CSB Vs 1 202108

PART 4

CONTRACTOR FURNISHED FACILITIES AND EQUIPMENT

4.1 Contractor Furnished Facilities and Equipment – General

4.1.1 The contractor shall procure material, equipment, and supplies, which are incidental to the provision of services of this PWS. The contractor shall ensure on-site maintenance personnel are equipped with proper individual / hand tools for the effort to be completed (i.e. general mechanics tools). The Government will not provide individual tools to be used by maintenance personnel under this effort. Each employee mechanic must have their own tools. The Government has revoked its assumption of risk regarding individual tools used under this effort. At no time will the Government be responsible for the replacement of lost, damaged, or broken individual tools.

4.1.2 Except for those items and services specifically stated in Part 3 as Government-furnished, the contractor shall furnish everything needed to perform this contract according to all its terms and conditions as stated in specific sections of this PWS and as identified in the Purchasing/Invoicing Guide.

4.1.3 Contractor-furnished equipment or items, inoperable or unserviceable for any reason, must be removed from the U.S. Government’s Installation within ten (10) business days after failure. The condition of contractor-furnished equipment shall not relieve the contractor of responsibility to provide services as required in this contract. The contractor shall immediately notify the KO and COR, in writing, of circumstances regarding delay of work due to equipment or material problems.

4.1.4 The contractor shall furnish additional telephone and peripheral equipment requirements not furnished by the U.S. Government, if required. All additional costs must be approved in writing by the KO prior to the items being placed in service.

4.1.5 All contractor furnished vehicles shall be maintained in a neat, presentable, and operational condition and shall meet Government safety inspection standards. The contractor’s vehicles not meeting standards shall not be operated or stored on U.S. Government installations. The contractor shall provide a sign on the right and left side of contractor furnished vehicles with the contractor's company name and telephone number.

4.2 Materials and Equipment

4.2.1 The contractor shall use the equipment type and size suitable for the required operation and shall operate the equipment from existing Government-furnished electrical power sources. The contractor shall affix a highly visible, permanent contractor’s nameplate on all contractor-owned equipment. The contractor shall ensure that if commingling of U.S. Government and contractor-furnished equipment occurs, each set of equipment is easily identifiable and can be separated for inspection and inventory as required.

4.2.2 The contractor shall maintain a sufficient quantity of on-hand materials and supplies to perform all work required under this Contract. Failure on the part of the contractor to provide sufficient quantities and quality of supplies and materials within the specifications of the Contract shall not be cause for reduction in any service or performance. The contractor shall maintain stocks to ensure continuous operation of critical systems as approved by the KO. Critical systems are those that are directly related to health care, safety, and mission accomplishment. The contractor shall provide a system for rapid procurement of items whose usage levels do not require maintenance of on-hand stocks. This system shall include a list of vendors for each such mission-critical repair item, information on availability, and expected delivery times.

PART 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall furnish all labor and repair parts to perform all work necessary to inspect and maintain 148 cameras within the CCTV Security Systems to include annual software updates for Irwin Army Community Hospital at Fort Riley, Kansas as outlined below.

5.1. Basic Services. The contractor shall provide services for the semi-annual inspection and maintenance of the CCTV system to include: maintenance history, components, cameras, monitors, controls, Video/Digital Recorders, Software Support, and Wireless Antennas. These services shall be in compliance with all applicable Federal, state and local laws, executive orders, rules and regulations.

5.2. Task Heading. Contractor shall check history of CCTV system since last maintenance service and conduct a full system service check. The full system service check includes an inspection of all accessible major CCTV components including cabling & connections for deterioration or damage and optimal image quality. Ensure operation of all monitoring, switching, multiplexing and recording equipment is satisfactory. All test results shall be logged for future preventative maintenance.

5.2.1 All Inspection dates shall be coordinated with the COR.

5.3 Cameras Maintenance: The contractor shall conduct maintenance on all CCTV cameras:

5.3.1 Report on any obscuring of camera images (e.g. growing trees and bushes) to the COR within 24 hours.

5.3.2 Ensure all camera presets are checked.

5.3.3 Conduct any no-cost repairs as needed.

5.3.4. Check cameras, lens, housings windows, supporting brackets, antennas and towers for deterioration or damage.

5.3.5. Check the camera field of view is correct & lenses correctly focused.

5.3.6. Check all camera bracket fittings and clamping bolts are tight.

5.4 Monitor Maintenance: The contractor shall conduct maintenance on all CCTV monitors:

5.4.1. Check controls and cable connections for deterioration or damage.

5.4.2. Check operation of switchers and multiplex controllers.

5.4.3. Adjust video time and date display as required, and check equipment settings.

5.4.4. Check operation of telemetry controllers.

5.4.5. Conduct any no-cost repairs as needed.

5.5 Controls Maintenance: Check controls and cable connections for deterioration or damage.

5.5.1. Check operation of switchers and multiplex controllers.

5.5.2. Adjust video time and date display as required, and check equipment settings.

5.5.3. Check operation of telemetry controllers.

5.5.1 Conduct any no-cost repairs as needed.

5.6 Video/Digital Recorders Maintenance: Perform VMS software upgrades to ensure system is current to software manufacturer’s current version specifications.

5.6.1 Conduct any no-cost repairs as needed.

5.7 Software Support Services: The contractor shall Perform VMS software upgrades to ensure system is current to software manufacturer’s current version specifications

5.8 Wireless Antenna’s Maintenance: Reserved

5.8.2. Inspection of all accessible major antenna components including cabling & connections for deterioration or damage.

5.9 Service Representative Responsibilities: The contractor’s Service Representative shall complete maintenance reports and discuss work conducted with assigned Contracting Officer Representative (COR).

5.9.1 Service Representative shall return the CCTV system to operational status.

5.9.2 Service Representative shall retrain the users on the use of the CCTV system as requested by the

COR.

5.9.3 Service Representative shall advise COR on the latest equipment available to improve the functionality of the installation service maintenance designed to cover mechanical failure (not natural wear and tear).

5.9.4 Service Representative shall incorporate new CCTV systems and/or components into this maintenance agreement as necessary (at installation), with no change in contract price.

5.10 Technical Support Services: The contractor shall provide technical support services.

5.10.1 Contractor shall conduct two Semi-Annual Maintenance visits per Period of Performance (POP).

5.10.2 Contractor shall provide routine Telephone Support: 0900-1700 Central Time, Monday - Friday.

5.10.2.1 Contractor shall provide Emergency phone Assistance 0700-1900 Central Time.

5.10.3 Technician appointment response within 24 Hours via telephone.

5.10.3.1 Contractor shall provide Hardware Support: 0900-1700 Central Time, Monday - Friday.

5.10.4 Contractor shall provide unlimited remote engineer diagnostics, changes & system monitoring.

5.11 Repair Parts: In the performance of preventive maintenance, parts and/or components may require repair or replacement. Contractor shall repair or replace as part of the preventive maintenance. In the event parts are not available or repairs cannot be made on the spot, the Contractor shall note on the preventive maintenance form and initiate a service order cross- referencing the preventive maintenance number. The preventative maintenance form is not provided by the Government.

5.11.1 Services Outside of the Scope: The Contractor may perform only services covered in the scope of the task order. Any requests for services outside of the terms and conditions of the task order are not authorized for action by the Contractor. The Contracting Officer maintains the sole authority to determine scope.

5.12. Service Contract Reporting (SCR): Reserved

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 2000.16 DoD Antiterrorism (AT) Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Incentive (Positive and/or

Negative)

1. Combating Trafficking in Persons FAR 52.222-50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR system;

contractor shall re-perform the service

PRS 1

a. 5.1.

b.The contractor shall Inspect CCTV Equipment

The contractor perform inspection of the equipment including cabling and connections for deterioration or damage and optimal image quality. Inspection shall meet Original Equipment Manufacturer (OEM) and Joint Commission standards.

100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative FAPIIS report.

PRS 2

a) Para 5.3. Camera Maint.

b) Contractor shall Perform camera maintenance

The Contractor shall conduct maintenance on all CCTV cameras per 5.3.1., 5.3.2., 5.3.3., 5.3.4., 5.3.5., 5.3.6.

100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative FAPIIS report.

PRS 3

a) Para 5.4 Monitor Maint.

b) Contractor shall Perform Monitor Maintenance

Check controls shall conduct maintenance on all Monitors per 5.4.1., 5.4.2., 5.4.3., 5.4.4., 5.4.5.

100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative FAPIIS report.

PRS 4

a) Para 5.5 Control Maint.

b) Contractor shall Perform Controls

The Contractor shall check controls and cable connections for deterioration or damage 5.5.1., 5.5.2., 100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative

FAPIIS report.

PRS 5

a) Para 5.6. Video/Digital Recorders Maint.

b) Contractor shall Perform Video/Digital Recorders Maintenance

The Contractor shall perform software upgrades to ensure system is current per PWS 5.6.1., 100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative FAPIIS report.

PRS 6

a) Para 5.7 Software Support Services

b) Contractor shall provide Software Support Services

Perform VMS software upgrades to ensure system is current to software manufacturer’s current version specifications. Ensure camera software is up to date as appropriate.

100% Compliance Non-conforming services will result in non-conforming reports issued to Contractor and potential negative FAPIIS report.

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

QCP

[PWS para. 1.6.1]

Initial: Within 30 days of contract award.

Updates: within 5 days.

1 Email KO, KS, COR

Anti-Terrorism Certificates [PWS para.1.6.19.1]

Initial: Within 30 days of contract award.

Updates: annually thereafter.

[Same as above.] [Same as above.] [Same as above.]

OPSEC Certificates [PWS para. 1.6.19.7]

[Same as above.] [Same as above.] [Same as above.] [Same as above.]

TARP Certificates [PWS para.1.6.19.5]

[Same as above.] [Same as above.] [Same as above.] [Same as above.]

ATTACHMENT 1 – OCI LANGUAGE

1.6.17 Organizational Conflict of Interest (OCI).

(a) Work under this contract may create a future organizational conflict of interest (OCI) in the way of unequal access to information that could prohibit the Contractor from competing for, or being awarded future Government contracts. It is not the intention of MICC – Fort Riley to foreclose a vendor from a competitive acquisition due to a perceived OCI. MICC – Fort Riley Contracting Officers are fully empowered to evaluate each potential OCI scenario based upon the applicable facts and circumstances.

The final determination of such action may be negotiated between the impaired vendor and the Contracting Officer. The Contracting Officer's business judgment and sound discretion in identifying, negotiating, and eliminating OCI scenarios should not adversely affect the [insert RCO/location here]’s policy for competition. MICC – Fort Riley is committed to working with potential vendors to eliminate or mitigate actual and perceived OCI situations, without detriment to the integrity of the competitive process, the mission of MICC – Fort Riley, the Army, or the legitimate business interests of the vendor community.

(b) Mitigation plans. The Contractor shall review its OCI mitigation procedures to avoid any potential OCI created by performance under this contract. The Contractor shall submit the reviewed OCI mitigation plan to the Contracting Officer no later than thirty (30) days after award. MICC – Fort Riley reserves the right to reject a mitigation plan, if in the opinion of the Contracting Officer, such a plan is not in the best interests of MICC – Fort Riley or the Army. Additionally, after award, MICC – Fort Riley will review OCI mitigation plans, as needed, in the event of changes in the vendor community due to mergers, consolidations, or any unanticipated circumstances that may create an unacceptable organizational conflict of interest.

(c) Potential Organizational Conflict of Interest. The following provides examples of situations where mitigation plans may or may not be required by MICC – Fort Riley. These examples are not intended to be all inclusive.

(1) Unequal access to information. Access to "nonpublic information" as part of the performance of an Army contract could provide the Contractor a competitive advantage in a later competition for another Army contract. Such an advantage could easily be perceived as unfair by a competing vendor who is not given similar access to the relevant information. If the requirements of the Army procurement anticipate the successful vendor may have access to nonpublic information, the successful vendor should be required to submit and negotiate an acceptable mitigation plan. Alternatively, the "nonpublic information" may be provided to all vendors.

(2) Biased ground rules. A Contractor in the course of performance of an Army contract has in some fashion established important "ground rules" for another Army contract, where the same Contractor may be a competitor. For example, a Contractor may have drafted the statement of work, specifications, or evaluation criteria of a future Army procurement. The primary concern of the Army in this case is that a Contractor so situated could slant key aspects of procurement in its own favor, to the unfair disadvantage of competing vendors. If the requirements of the Army procurement anticipate the Contractor may have been in a position to establish important ground rules, including but not limited to those described herein, the Contractor should be required to submit and negotiate an acceptable mitigation plan.

(3) Impaired objectivity. A Contractor in the course of performance of an Army contract is placed in a situation of providing assessment and evaluation findings over itself, or another business division, or subsidiary of the same corporation, or other entity with which it has a significant financial relationship.

The concern in this case is that the…