CCO - SECTION C-I - FORM OF CONTRACT.DOCX
DOCX document 35 KB Posted
- Solicitation number
- BD-18-1206-MBTA-MBTA-23984
- Issued by
- Suffolk County, Massachusetts
About this file
This document is the Form of Contract for RFR No. 16-18 issued by the Massachusetts Bay Transportation Authority (MBTA) for Contact Center Operations of the MBTA customer service call center. The Contract outlines the agreement between the MBTA and the selected Contractor to provide the required Work, as described in the Scope of Work. The Contract includes standard terms and conditions, compensation and invoicing details, and requires the Contractor to adhere to the technical proposal and price proposal submitted in response to the RFR.
The Contract does not provide specifics on the quantities, response dates, award dates, or contract term. However, it establishes that the authorized representatives of the MBTA and the Contractor will execute the Contract, which will apply from the date last signed. The Contract also specifies the order of precedence for the various sections if there are any ambiguities or contradictions between them.
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| CCO - RIDs Document~1.docx | DOCX document | |
| MBTA Monitoring Form_Dec 2017_scoring (R).pdf | ||
| CCO - SECTION C-V INSURANCE REQUIREMENTS~1.docx | DOCX document | |
| CCO - SECTION C-IV - COMPENSATION AND INVOICING~1.docx | DOCX document | |
| Amendment 2.doc | DOC document | |
| Prompt Payment Discount Form~7.doc | DOC document | |
| MBTA Guidelines_December 2017_behaviors(R).pdf | ||
| CCO - SECTION C-III - SCOPE OF WORK~1.docx | DOCX document | |
| CCO - SECTION B - RESPONSE FORM.docx | DOCX document | |
| Request for Taxpayer Identification Number and Certification (Massachusetts Substitute W-9 Form)~8.pdf | ||
| CCO Cover Letter v2.docx | DOCX document | |
| CCO - SECTION C-II - STANDARD TERMS AND CONDITIONS.docx | DOCX document | |
| Commbuys Bidder Questions and Answers v2.xlsx | XLSX spreadsheet | |
| CCO - SECTION A - GENERAL INSTRUCTIONS.docx | DOCX document |
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Text version
| MASSACHUSETTS BAY | RFR. No. 16-18 |
| TRANSPORTATION AUTHORITY | Section C-I: Form of Contract |
MASSACHUSETTS BAY
TRANSPORTATION AUTHORITY
CONTACT CENTER OPERATIONS:
THE MBTA CUSTOMER SERVICE CALL CENTER
RFR. No: 16-18
BD-18-1206-MBTA-MBTA-23984
Section C-I: Form of Contract
This Contract is made between the following parties:
Massachusetts Bay Transportation Authority (MBTA), having its registered office at 10 Park Plaza Boston, MA 02116 hereinafter called the (“MBTA”) and [ ] having its registered office at [ ] hereinafter called the (“Contractor”).
WHEREAS
| 1. | The MBTA wishes that certain Work shall be provided, all as described in the Contract; and |
| 2. | The Contractor wishes to provide the Work in accordance with the terms of the Contract. |
NOW
The Contractor and the MBTA (collectively “Parties”) hereby agree as follows:
| 1. | In the Contract, all capitalized words and expressions shall have the meanings assigned to them in this Form of Contract or elsewhere in the Contract. | |
| 2. | The following Sections shall be deemed to form and be read and construed as part of the Contract: | |
| Section C-I | Form of Contract | |
| Section C-II | Standard Contract and Terms & Conditions | |
| Section C-III | Scope of Work | |
| Section C-IV | Compensation and Invoicing | |
| Section C-V | Response (Technical Proposal and Price Proposal) | |
| The Sections shall be read as one document, the contents of which, in the event of ambiguity or contradiction between Sections, shall be given precedence in the order listed. | ||
| 3. | In accordance with the terms and conditions of the Contract, the Contractor shall provide the Work and the MBTA shall pay the Contractor. | |
| 4. | The terms and conditions of the Contract shall apply from the date last signed below. |
The authorized representatives of the Parties have executed the Contract in duplicate upon the dates indicated below:
For:
(Contractor) For: Massachusetts Bay Transportation Authority
(MBTA)
| Signature: |
| Signature: |
| Name: |
| Name: |
| Title: |
| Title: |
| Date: |
| Date: |
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