C23803013_Exhibit_U_-_SOW_(1).pdf

California Department of Parks and Recreation

Request for Proposal C23803013

For Law Enforcement and Emergency Services Division

Parking Citation Processing Management Systems

Exhibit U – SOW Requirements Summary Table and Instructions

March 2024

Bidder Instructions for Completing Exhibit U

1) Bidders are only required to complete worksheet 1 (2 pages) - SOW Requirements.

2) Detailed instructions for completing Exhibit U are detailed in RFP section 4.4.6.3 - Bidder Response to Technical Requirements

3) A “yes” answer to every requirement in Exhibit U that corresponds to an SOW section in Exhibit A, Attachment 1, obligates the Bidder to comply with the SOW section in its intent and entirety. Bidder's signature required.

Column Definitions Name Description

A. Req. # Unique number assigned to each requirement.

This number may have been updated since the original release of the RFP. Requirements that are added as a result of Addenda are designated by adding ".X" rather than by inserting a new requirement number.

B. Response Type Indicates the type of response required from the bidder, Basic/Detail, as per RFP section 4.4.6.3.

C. Bidder's Compliance As per RFP section 4.4.6.3.

D. SOW Section Number Indicates the Exhibit A, Attachment 1 - Detailed Scope of Work section number where the requirement is found.

E. SOW Section Title Indicates the Exhibit A, Attachment 1 - Detailed Scope of Work section title where the requirement is found.

F. Requirement Classification Indicates the (M, MO, /S) per RFP section 4.4.6.4.

A B C D E F

Req. No.

Response

Type

*Bidder Response

Yes/No

SOW Section number

SOW Section Title Requirement Classification

1. Introduction

1 Detailed 1.1 Description of Service and Requirements M

2 Detailed 1.2 Integration Requirement M

3 Basic 1.3 Roles-based Permissions and User Accounts M

4 Basic 1.4 Minimum Requirements M

5 Basic 1.5 Compliance Requirements M

6 Basic 1.6 Implementation of Program Modifications M

7 Basic 1.7 Adherence to Time Frames M

2. Parking Citation Processing Management Systems Service

8 Detailed 2.1 Description of Service M S

9 Detailed 2.2 Handheld Ticket Writers-Introductory Program MO S 10 Detailed 2.2.1 Equipment Specifications: Handheld Ticket Writers (with built-in-printer or enabled for a portable printer)

MO S

3. Data Management

11 Basic 3.1 Ownership of Data M

12 Detailed 3.1.1 Data Surrender M

13 Basic 3.2 Service Data Capabilities M

14 Detailed 3.2.1 Accuracy of Data M S

15 Basic 3.3.1 Visibility & Integrity of Data M

16 Basic 3.3.2 Consistency and Controls M

4. Reporting Requirements

17 Detailed 4.1 (Reporting Requirements) General Requirements M S 18 Basic 4.2 Designated Reporting Privileges M

A B C D E F

Req. No.

Response

Type

*Bidder Response

Yes/No

SOW Section number

SOW Section Title Requirement Classification

5. Support Services

19 Basic 5.1 (Support Services) General Requirements M

20 Detailed 5.2.1 System Maintenance Plan MO S

21 Detailed 5.2.2 General Maintenance Requirements MO S

22 Detailed 5.2.3 Service Maintenance MO S

23 Basic 5.2.4 General Procedures MO

24 Basic 5.2.5 Service Upgrades MO

6. General Technical Requirements 25 Detailed 6.1.1 (Information Integrity and Security) Compliance M 26 Basic 6.2.1 (Data Back-up/Archiving/Storage) Data Management Requirements M

*Bidder's Response Yes: To all requirements in Exhibit U that corresponds to a SOW section in Exhibit A, Attachment 1, obligates the Bidder to comply with the SOW section in its intent and entirety.

For all Detailed Responses, Bidders shall describe how they will meet (or exceed) the requirement.

Upon the contract award to the successful Bidder, the Bidder is in full agreement to either meet or exceed the requirements, signature required:

Bidder's signature Date: