Attachment_2_C-21_AUP_STATEMENT_OF_OBJECTIVES_dated_11_Apr_16.docx

Attachment 2

STATEMENT OF OBJECTIVES

(SOO)

FOR

C-21 Avionics Upgrade Program

(C-21 AUP)

Revision 2 11 April 2016

Revision History

C-21 AUP

Prototype, Production & Installation Statement of Objectives (SOO)

1.1 Program Overview. The C-21 aircraft is derived from a commercial Learjet 35A and modified to supply passenger, medical evacuation and cargo airlift support for military operations. A total of 19 aircraft are located both in Continental United States (CONUS) and outside overseas locations requiring unrestricted flight operations in worldwide airspace. The C-21 avionics system has become obsolete, unsupportable and does not meet minimum Federal Aviation Administration (FAA) and International Civil Aviation Organization (ICAO) mandated regulations to continue worldwide flight operations. An avionics upgrade is needed to meet minimum worldwide flight operations at all times in all civil and military airspace including known future CNS/ATM (Communication Navigation Surveillance/ Air Traffic Management) requirements for 2020 and sustainable through the 2030 timeframe. Obsolescence issues related to the Flight Management System (FMS), Global Positioning System (GPS), Transponder, Weather Radar, Flight Data Recorder (FDR) and Cockpit Voice Recorder (CVR) requires these systems to be upgraded to meet user requirements. Applicable FAA C-21 certification shall be maintained IAW AFPD 62-6, USAF Aircraft Airworthiness Certification.

1.2 C-21 AUP Milestone C, production phase is scheduled to start in 2017. One (1) aircraft shall be modified to support test and evaluation. IOC will be attained when four C-21 aircraft are modified with AUP capabilities and is mission capable. All 19 C-21 modifications shall be complete by 31 Jan 2020 to meet Full Operational Capability (FOC).

1.2.1 IOC also includes completion of initial training for aircrew and maintenance personnel, a full maintenance capability, certified/verified flight manuals, technical order source data, peculiar tools, peculiar test equipment, support equipment, etc., in place to include contractor logistics support and enough spares (as negotiated) for operations at home station and in deployment kits.

2.0 Program Objective. The C-21 AUP, described herein, shall consist of integration of CNS/ATM hardware and software for all C-21 aircraft, prototype installation, test and evaluation, integrated logistics supportability development, technical data, support equipment, kit proofing, training courseware and aircraft installation. This shall include developing Type 1 Aircrew and Organizational Level Maintenance training. Program success depends on effective communications and working relationship with the Contractor Logistics Support (CLS) contractor, Original Equipment Manufacturer (OEM) contractor and various Government entities. Included is developing Associate Contract Agreements (ACAs).

2.1 Ownership Cost. The total C-21 AUP Operating and Support (O&S) costs shall not increase current C-21 weapon system O&S costs.

2.1.1 Ownership cost determination based on the Mean Time Between Failure (MTBF) of the new AUP equipment being greater than that of the original MTBF of the equipment being replaced.

2.2 Mission Capable Rate. The mission capable rate of C-21 aircraft fleet shall not be degraded by the installation of the AUP modification.

3.0 Overall Objectives.

3.1 Implement a comprehensive systems engineering approach to integrate, test, produce, and install the AUP modification on the C-21 fleet—including human centered operations and maintenance.

3.2 Maximize the use of Commercial Off-The-Shelf and Government Off-The-Shelf (COTS/GOTS) hardware and software components.

3.3 Adopt effective system integration processes enabling modifications for increased and improved CNS/ATM capability without degrading current aircraft capabilities while decreasing obsolescence issues.

3.4 Effectively manage the modification program to maintain control of program costs throughout prototype, production, and installation while delivering AUP aircraft on schedule and within cost constraints throughout the AUP program lifecycle.

3.5 Maximize effective teaming with appropriate associate contractors, the Government, and Small Business Enterprises (SBEs).

3.6 Effectively manage subcontractors throughout prototype, production, and installation.

3.7 Deliver non-proprietary technical information and associated license rights to allow the government to acquire Operations, Maintenance, Installation & Training (OMIT) data.

3.7.1 Include Government use data rights, licenses, and data systems, while ensuring appropriate data deliverables and license rights for noncommercial, military peculiar or developmental technologies.

3.7.2 Provide relevant AUP technical data to permit the Government unrestricted use for later upgrades to the AUP aircraft.

3.7.3 Provide complete Type 1 aircrew and maintenance training data for all required program activity.

4.0 Contracting Objectives.

4.1 Competitive award for both Prototype and Production with selection of a single vendor.

4.2 Data rights for all technical data delivered as part of the resulting contract to permit:

4.2.1 Subsystem or Line Replaceable Unit (LRU) breakout for future procurement.

4.2.2 Government use data rights to all Operations, Maintenance, Installation and Training (OMIT) information.

4.2.3 Future modifications to AUP aircraft.

4.3 Encourage use of Small and/or Disadvantaged Business Enterprises.

5.0 Specific Objectives.

5.1 Aircraft Modification.

5.1.1 Effective Solution. A well designed, developed, integrated, tested, evaluated, produced, and installed cost effective solution that integrates the System Requirements Document (SRD) capabilities without degrading current aircraft availability.

5.1.2 System Integration. AUP C-21 aircraft with guaranteed CNS/ATM and military equipment functionality compatible within an integrated avionics solution (AUP).

5.1.2.1 System interfaces that provision for anticipated future software and system upgrades.

5.1.2.2 An effective working relationship with sustaining engineering and OEM contractor(s).

5.1.2.3 Human interfaces and the related anticipated affects for future software and system upgrades.

5.1.3 Modification Management and Installation. A well planned and executed kit production and installation program complete with kit proofing. Including any necessary retrofit to ensure each installation is delivered on schedule and meets all of the SRD requirements within cost constraints.

5.1.3.1 An efficient and well-integrated kit installation process to minimize aircraft fleet downtime.

5.1.3.2 No more than four (4) aircraft unavailable for mission support at any one time due to the AUP modification.

5.1.3.3 Kit Installation. Offeror responsible for access to FAA certified Part 145 Repair Station facilities to accomplish the installation of the C-21 AUP modification kit.

5.1.3.3.1 Facilities that provide sufficient footprint to accomplish installation of the AUP modification on all C-21 aircraft within the schedule requirements to meet the established FOC date as well as accommodate a modification rate of no more than four (4) aircraft down for modification at any given time.

5.1.3.3.2 AUP modification will not be accomplished in conjunction with Program Depot Maintenance (PDM) or at any military or Government facility.

5.2 Systems Engineering.

5.2.1 Configuration and Data Management. An effective and efficient configuration management system which regulates the flow of proposed changes, documents the complete impact of proposed changes, and allows only the release of approved configuration changes into Configuration Items (CIs) and their related configuration documentation.

5.2.1.1 Minimize Contract Data Requirement List (CDRL) deliverables by maximizing use of a Government accessible contractor’s Data Accession List (DAL).

5.2.1.2 CDRLs identified in the Contractor Statement of Work (CSOW).

5.2.1.3 Data Management that conforms to the principles outlined in DODI 5000 and the Defense Acquisition Guidebook for acquisition, protection, storage and use.

5.2.2 System Safety. An effective and efficient system safety program to identify and mitigate hazards resulting from design, fabrication, operation, installation, and maintenance of the systems and components covered in this modification.

5.2.3 Quality Assurance. An effective quality system to document and maintain a quality such as International Standardization Organization (ISO) 9001 or AS9100C certification as a means of ensuring quality control for products and services.

5.2.4 Security. Compliance with FAA airfield security measures for the Part 145 Repair Station facility location performing the C-21 AUP modification is required.

5.2.5 Interface Control. An installed AUP modification without degrading current aircraft interfaces. Included is effective management of required interfaces.

5.2.6 Architecture. A modular open system architecture with system interfaces fully and effectively integrated.

5.2.7 Frequency Allocation. All new or changed Radio Frequency (RF) spectrum data identified. All required frequency allocations obtained.

5.2.8 Requirements Traceability. A requirements traceability process established, maintained, and integrated into the Offeror’s management practices providing effective requirements traceability among the SRD, CSOW, CDRLs, system specification, product specifications, test plans, test procedures, and others documents as applicable.

5.2.9 Meetings and Reviews. Effective and timely meetings.

5.2.9.1 All relevant disciplines participate in all technical/design discussions and meetings to assess supportability impacts of AUP modification.

5.2.9.2 Adequate preparation, agenda, execution, minutes and appropriate level of participation (including travel) for meetings, to include: Technical Interchange Meetings (TIMs), Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs), Production Readiness Review (PRR), Test Planning Working Groups (TPWGs), independent review teams, Interface Control Working Groups (ICWGs), System Verification Reviews (SVRs), Acceptance and Test of hardware, Crew Working Groups (CWGs), Tech Order (TO) conferences and other meetings as applicable.

5.3 Certifications. Obtain FAA approval for this modification IAW Federal Aviation Regulation (FAR) Part 25 (Ref AFPD 62-6). The contractor shall invite Air Force program office representatives to all FAA certification meetings associated with this modification.

5.4 Human Systems Integration (HSI). Accomplish a HSI effort to: (a) develop or improve human interfaces of the system; (b) achieve required effectiveness of human performance during system operation, maintenance, support, control, and transport; and (c) make economical demands upon personnel resources, skills, training, and costs.

5.4.1.1 Human Factors Engineering (HFE) applied to appropriate equipment to integrate personnel effectively into the design of the upgraded systems including both operations and maintenance.

5.4.1.2 HFE that consider, but is not limited to: human characteristics, ergonomics, anthropometry, biomedical factors, cognitive capabilities and limitations, performance aiding, control and display integration, automation, perceptual cueing, etc. for all operations and maintenance. This includes its operators, maintainers, sustainers, trainers, and other support personnel.

5.4.1.3 HSI specialists assess: aircrew workload, system configuration and design, system layout, HSI domain, man/machine interfaces, and aircrew ergonomics optimization.

5.5 Hazardous Materials Management. Hazardous materials required for the manufacture, operation, maintenance or existing at disposal of the upgrade or its support equipment, identified along with instructions for the safe handling, storage, and disposal of these materials and the appropriate material safety data sheets (MSDS).

5.5.1.1 Risks for use of hazardous materials identified, managed, mitigated and accepted.

5.5.1.2 Every effort made to reduce the use and requirement for HAZMAT in the design, production and sustainment of the AUP systems.

5.6 Program Management. Establish, maintain and use an integrated performance management system.

5.6.1 Integrated Product Development (IPD). IPD approaches including Government participation, to manage the program.

5.6.1.1 Integrated Master Plan (IMP). Develop, maintain and manage to an IMP.

5.6.1.2 Integrated Master Schedule (IMS). Develop and maintain an IMS by logically networking detailed program activities. Include planned events and milestones, accomplishments, exit criteria, and activities from contract award to the completion of the contract.

5.6.2 Work Breakdown Structure (WBS). A fully developed, maintained and integrated WBS.

5.6.3 Risk Management. An effective, integrated risk management process.

5.6.4 Support. Effective and responsive support, including preparation and distribution of agenda and minutes, of applicable program management meetings, reviews and special interest activities.

5.6.5 Integrated Baseline Reviews (IBRs). Engage jointly with the Government’s program manager in IBRs to evaluate the risks inherent in the contract’s planned performance measurement baseline.

5.6.5.1 Initial IBR as soon as feasible after approved Configuration Control Board (CCB) and subsequently after all program major events/milestones.

5.6.5.2 Each IBR verifying that the contractor is using a reliable performance measurement baseline, which includes the entire contract scope of work, is consistent with contract schedule requirements, and has adequate resources assigned. Program technical, schedule, resources and risk shall be addressed in each IBR.

5.6.5.3 Prime contractor leading the subcontractor IBRs, with active participation by the Government.

5.6.6 Subcontract Management. An effective management plan for subcontractors. An effective management system and processes for identifying any subcontractor proprietary data claims and methods for mitigating the risk of these claims on the Government’s data rights requirements.

5.6.7 Manufacturing Management. Smooth transition from prototype to installation with appropriate production planning processes, systems, facilities, equipment, and staffing.

5.6.7.1 Government access to manufacturing and kitting status to include schedule and quality metrics.

5.6.7.2 Implementation of manufacturing, quality processes and procedures to achieve a balanced product design that meets cost, schedule, and performance requirements.

5.6.8 Manpower. An effective, efficient staffing process.

5.6.8.1 Staffing process created and followed to enable the required ramp-up of personnel.

5.6.8.2 Overall program management and staffing of qualified and certified personnel for all aspects of the program, ground and flight testing, technical writers, manufacturing, technical personnel for kit installation and troubleshooting.

5.6.9 System Test & Evaluation.

5.6.9.1 Test Program. An effective test program that ensures the C-21, when modified by AUP complies with Operational Safety, suitability and Effectiveness (OSS&E) guidance that meets USAF requirements, applicable FAA Type certification and USAF Airworthiness Certification (Ref: AFPD62-6).

5.6.9.1.1 Develop and conduct a test program incorporating support from contractor and governmental and operational test organizations.

5.6.9.1.2 Test program identifying testing techniques and procedures permitting an integrated test team approach through Contractor Test (CT), and Operational Test & Evaluation (OT&E), if required.

5.6.9.1.3 Plan, develop, and conduct capability-based scenarios. Incorporate them in requirements verification and test at the appropriate level to ensure operationally-relevant contractor testing.

5.6.9.1.4 Determine and identify test, data, and instrumentation requirements.

5.6.9.1.5 Identify required government support and government furnished property, if any, required to conduct testing.

5.6.9.1.6 Control all test data via the contractor’s configuration and data process as document in this Configuration and Data Management Plan.

5.6.9.2 Test Objectives.

5.6.9.2.1 Conduct a combined FAA certification, USAF, and Operational test objectives, as feasible, prior to commencing dedicated USAF Operational Test & Evaluation (OT&E), if required.

5.6.9.2.2 Achieve certifications (e.g., Interoperability, Flight Deck, Airworthiness, FAA Certification, Civil and/or Military flight mode, Readiness for OT) as required.

5.6.9.2.3 All USAF testing of the aircraft and its subsystems to verify the design where the FAA certification is not applicable or OT&E to assess the operational aspects of the system.

5.6.9.2.4 Develop plan to integrate operational test objectives. Include approach to provide for early operator, user and operational tester involvement in the developing testing program.

5.6.9.2.5 Develop strategies for supporting certification of system readiness for OT&E in accordance with AFMAN 63-119, if required.

5.6.9.2.6 Develop integrated test plans and procedures to verify the C-21 AUP meets SRD performance requirements, to include pre-modification and post-modification testing, first article testing, regression testing, and acceptance testing. Collect and analyze data including providing reports on these tests.

5.6.9.3 Integrated Test Team (ITT). An active support of the ITT consisting of representatives of the contractor, T&E, FAA and System Program Office that maximize testing efficiency and exchange of test data while minimizing duplicate testing.

5.6.9.3.1 Participate as a member of the ITT.

5.6.9.3.2 Work cooperatively with the other program identified Test Agencies, e.g., T&E, FAA, etc., throughout the program,

5.6.9.3.3 Invite the Government to witness contractor testing.

5.6.9.3.4 Support Government testing during OT&E, as required.

5.6.9.3.5 Support test program coordination efforts with Defense Information Systems Agency (DISA) to assist in the development of interoperability test and evaluation criteria, measures and requirements for inclusion into acquisition documents, TEMPs or other test plan submissions.

5.6.9.4 Test Reviews. Effective Contractor planned and conducted Test Readiness Reviews and meetings.

5.6.9.4.1 Support Government Test Readiness Reviews (TRRs) and Safety Review Board evaluations.

5.6.9.4.2 Prepare for, execute and follow-up on all facets of meetings, reviews, and working groups, as tasked. Participate in test planning meetings, hosted by the Government, to support operational testing (OT).

5.6.9.4.3 Participate in test planning meetings, hosted by the Air Force, to support OT and interoperability testing.

5.6.9.4.4 Establish a program review/design review schedule permitting Government insight throughout the program including Test Readiness Review (TRR) with the Government serving as co-chair of the reviews.

5.7 Integrated Logistics Support. Ensure delivered systems do not degrade current system performance.

5.7.1 Government Manpower & Organization. No Government manpower or organizational changes with the fielding of C-21 AUP equipped aircraft and training devices.

5.7.2 Obsolescence. A proactive Diminishing Manufacturing Sources and Material Shortages (DMSMS) Program to address current and future parts obsolescence and availability. All installed equipment shall be supportable to 2030.

5.7.2.1 DMSMS monthly report to identify C-21 AUP equipment obsolescence. Any equipment obsolescence on new C-21 AUP equipment shall be the contractor’s responsibility for certification/production costs under the fixed price CLINS.

5.7.3 Supportability. An AUP aircraft that is fully integrated with existing Air Force aircrew training, maintenance planning, support equipment, computer resources, and human systems integration.

5.7.4 Support Equipment.

5.7.4.1 Maximize the use of existing support equipment.

5.7.4.2 An effective process for determining maintenance test and support equipment requirements for all common and peculiar AUP support and test equipment.

5.7.4.3 Delivered support equipment IAW Maintenance Test and Support Equipment List.

5.7.4.4 Deliver any new/unique SE/TE with complete logistics support to include Precision Measurement Equipment Laboratory (PMEL).

5.7.4.5 Calibrate all SE/TE and ready for use upon delivery.

5.7.4.6 Make every effort to eliminate the need for additional SE/TE or increase the amount of SE/TE at the organizational level.

5.7.4.7 Selected required new SE/TE using the following hierarchy (most desirable first): existing Government furnished equipment (GFE), COTS, modified GFE, modified COTS, and developmental/unique SE/TE.

5.7.4.8 Maintenance technical data relative to all AUP support equipment on hand at each operational location to be supported 30 days prior to acceptance of first modified aircraft.

5.7.5 Supply. An effective serialized Item Management plan, compatible with the current C-21 CLS inventory management system.

5.7.6 Spares.

5.7.6.1 Spares List. Clearly defined recommended spares.

5.7.6.2 Initial Spares. Deliver the AUP recommended initial spares list, to include lead time prior to PRR.

5.7.6.2.1 Initial supply support for AUP and consistent with performance-based logistics concepts, unless otherwise specified.

5.7.6.2.2 Initial spares support for operational sustainability to minimize the requirement for cannibalizations.

5.7.6.3 Components under warranty or repair contract replaced, repaired, and returned to service by contractors within 30 days or according to warranty or repair contract.

5.7.6.4 Spares that comply with Anti-tamper provisions, unique identification and corrosion prevention control requirements.

5.7.7 Industrial Facilities. No impact on current facility structures at main or forward operating bases.

5.7.8 Surge Capability. The contractor shall have production surge capability for early delivery of aircraft required to meet mission requirements. The surge requirement will be negotiated as an over and above with the Government Contracting Officer on a case by case basis.

5.7.9 Depot-Level Maintenance. System designed to allow depot-level maintenance to be performed at the CLS contractor’s or original equipment provider’s facility. Depot maintenance consists of tasks beyond the authority or capability of organizational-level maintenance.

5.7.9.1 Over and Above Maintenance on aircraft in modification will only be performed for safety of flight items and repair of discrepancies in areas not assessable during organizational level maintenance. Appropriate FAA certification sign off capability is required for any maintenance performed at the contractors’ facility. Coordination of repairs or parts demands must be coordinated with the CLS contractor.

5.7.10 Key Logistics Criteria. Aircraft supported by the current AF maintenance and logistics support structure, consistent with efficient management of life-cycle costs to the maximum extent practicable.

5.7.11 Program Support. AUP fully integrated with existing maintenance planning and support equipment, computer resources, human systems integration, and other AMC logistics support infrastructure.

5.7.12 Mobility/Lift. Every effort made to reduce logistics deployment footprint.

5.8 Technical Order (TO) Management. Technical Data Management and acquisition compliance with the AF Technical Data Management System as applied to the current C-21.

5.8.1 TO. Flight and maintenance manual TO source data prepared and delivered in a non-proprietary format consistent with C-21 legacy technical data.

5.8.2 TO Certification. Accomplish TO Contractor Certification prior to USAF personnel accomplishing TO verification.

5.8.2.1 Contractor will deliver final TO source data.

5.8.2.2 Preliminary technical data/training materials may be used for TOCV training.

5.8.3 TO Source Data

5.8.3.1 TO Guidance Conference. Conduct a TO Guidance Conference within 60 calendar days after contract award.

5.8.3.1.1 Accomplish conference announcements, agendas and minutes in the contractor’s format.

5.8.3.1.2 Coordinate conference date and agenda with USAF C-21 TO Manager.

5.8.3.1.3 Obtain the TCTO number and Data Code Number from the USAF C-21 Equipment Specialist.

5.8.3.2 Contractor Source Data. Prepare contractor formatted source data for the affected flight, wiring diagram, maintenance, illustrated parts catalog (IPC) in accordance with in a format consistent with C-21 legacy technical data

5.8.3.2.1 Source data for wiring diagram, maintenance, and IPC manuals provided in the before and after modification data format.

5.8.3.2.2 Flight manual source data provided in the supplement format.

5.8.3.2.3 Source data in a non-proprietary format that is compatible with the style and format of the existing C-21 Technical Orders (available in a digital product).

5.8.3.2.4 All TO source data delivered in a format approved by AFLCMC/WLVS.

5.8.3.2.5 TOs and checklists developed to conform to the maintenance level and task involved.

5.8.3.2.6 TOs that describe system and LRU theory of operation, interfaces, operational check out, component removal/installation, preventive maintenance, emergency response procedures and repair, and include necessary fault isolation manuals.

5.8.3.2.7 All new AF operations and/or maintenance manuals and TOs provided to the skill level of the technician performing operations, maintenance and inspections.

5.8.3.2.8 Technical data that allows maximum on-site maintenance by providing the data needed to accomplish troubleshooting, fault isolation and repairs authorized to each level of maintenance.

5.8.3.2.9 Verified Tech data and Flight manual updates delivered thirty (30) days prior to T&E.

5.8.3.2.10 Should have all technical data converted into the latest Air Force digital standard (i.e. Portable Document File (PDF)).

5.8.3.2.11 The TO baseline for developing changes is the published copies in existence when the TO Contractor Certification is conducted.

5.8.4 In-Process Reviews. Conduct In-Process Reviews (IPR), as required in accordance with TO 00-5-3. Schedule and administer all meetings.

5.8.4.1 Provide review meeting announcements, agendas and minutes in contractor format for all scheduled and administered meeting.

5.8.4.2 Coordinate meeting dates and agendas with the USAF C-21 Equipment Specialist/Flight Manual Manager.

5.8.5 Source Data Contractor Quality Assurance. Conduct contractor certification of the source data developed for this modification and incorporate comments noted prior to Air Force verification.

5.8.6 Source Data Verification. Support Customer Verification of the source data.

5.8.6.1 Schedule and administer the Customer Verification meetings including providing announcements, agendas and minutes in Contractor format.

5.8.6.2 Coordinate meeting dates and agendas with the assigned C-21A Equipment Specialist/Flight Manual Manager.

5.8.7 TCTO Verification. Support TCTO verification during the prototype installation, as required.

5.8.8 Marked-up Source Data. Prepare and deliver one (1) paper set of marked-up contractor source data with the modified airplane. Deliver three (3) paper copies of the flight manuals and two (2) paper copies of the wiring diagrams, maintenance and IPC.

5.8.9 Data Revisions. Incorporate all post-engineering changes into contractor source data.

5.8.9.1 Conduct contractor certification of the Source Data revised as a result of post-prototype engineering changes.

5.8.9.2 Revised source data and support Verification of the revised Source Data as a result of the post-prototype engineering changes as required.

5.8.10 Post Verification Review. Conduct Post Verification Review of the source data to ensure that all verifications are incorporated.

5.8.10.1 Provide meeting announcements, agendas and minutes in the contractor’s format.

5.8.10.2 Meeting dates and agendas coordinated with the assigned USAF C-21 Equipment Specialist/Flight Manual Manager.

5.8.11 Final Delivery. Post Verification Review comments incorporated as required and final source data change pages delivered with the first modified aircraft.

5.8.12 T.O. Schedules and Status Report. Prepare and deliver a TO schedule and status report, maintained and updated on a monthly basis and provide sufficient information for complete tracking of the source data development.

5.8.13 Maintenance technical data relative to all C-21 AUP support equipment on hand at each supported operational location 30 days prior to acceptance of first modified aircraft.

5.8.14 Engineering Data. Tier one data rights (needed to sustain, maintain and modify the C-21 AUP system).

5.8.14.1 All developed data provided to the Government upon request.

5.8.14.2 Provide access to all engineering data; i.e., all engineering data/drawings developed to modify the aircraft to its delivered configuration. Store data in a contractor maintained facility and make accessible to Government personnel or Government authorized contractor personnel.

5.8.15 Vendor Manuals/Service Literature. An Electronic Indentured Parts List for each changed or added LRU resulting from C-21 AUP.

5.8.15.1 Provide applicable vendor manuals that instruct in the operation and organizational level maintenance of newly installed or modified hardware or software.

5.8.15.2 Provide vendor service literature (Service Bulletin, Service Letters, etc.).

5.8.15.3 For any appropriate vendor service literature requiring subscription fees or charges, provide a recommended list of the items, vendors, vendor contact information and required fees.

5.9 Training. Configuration changes due to AUP will require AF validated training for Air Force aircrew and Contractor Logistics Support (CLS) technicians.

5.9.1 Aircrew Training. Develop and deliver training designed using Instructional System Development (ISD) procedures and provided for all aircraft components added or modified by AUP

5.9.1.1 Provide validated training to test personnel 30 days prior to any test and evaluation flights.

5.9.1.2 Accomplish aircrew training for the C-21A AUP test program 30 days prior to the first aircraft finishing modification.

5.9.1.3 This training shall be contractor-conducted at the contractor facility and shall address C-21A AUP differences and initial AUP qualification.

5.9.1.4 The media and course materials developed for this training will be used for difference training.

5.9.2 Maintenance Training. Plan, develop, conduct, deliver and support maintenance training analysis and maintenance training.

5.9.2.1 Provide maintenance training that identifies the affected AUP maintenance tasks and deliverable media training solutions 30 days prior to the first aircraft finishing modification.

5.9.2.2 Verified TOs used as source data to develop qualification maintenance training and delivered thirty (30) days prior to test and evaluation.

5.9.2.3 Every effort made to minimize total training cost by reusing/updating training, existing maintenance training, and aircrew training products.

5.9.3 Government Data Rights for Aircrew and Maintenance Training Materials/ Products. Provide data rights to allow for maintenance, modification, and upgrade of all training materials and products.

Attachment 1

ACRONYM LIST

Attachment 2

REFERENCE LIST