C04a_Attachment 1_PWS_12444026Q0075.pdf

US Department of Agriculture (USDA)

Performance Work Statement

Wilderness First Responder Training

Tongass National Forest

Contents Project Title General Information

1.0 General

2.0 Definitions

Contractor Requirements

3.0 Technical Requirements / Tasks

4.0 Deliverable / Schedule

5.0 Government Furnished

6.0 Travel

7.0 Data Rights

8.0 Section 508 - Electronic and Information Technology Standards

9.0 Performance Requirement Measures

Project Title

Wilderness First Responder Training

General Information

1.0 General

The Tongass National Forest (TNF) has a requirement for in-person Wilderness First Responder (WFR) Training course for an estimate of three (3) times per year for a total of five (5) years instructing participants on Wilderness First Responder tasks with the intent of certification. The training sessions may be located at any of the locations provided in Section 1.5 below. It is the intent of the Government that, upon completion of the training sessions, the students will have the local technical information essential to the principles and skills required to assess and manage medical problems in isolated and extreme environments. The Contractor shall provide training sessions for groups up to approximately 10 to 15 participants per session.

Prospective contractor must deliver a high quality EMT-Basic course with qualified/certified instructors.

Courses will accommodate up to 10 to 15 students. Contractor must supply all consumable materials, books, and equipment required to conduct courses. Prospective contractor must provide a roster and score summary sheet of student performance and pass / fail rate of students on completion of the course and/or certification.

The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. At the conclusion of the Wilderness First Responder training, the participants shall know a variety of techniques and tips which will enhance their abilities to conduct thorough physical exams, obtain patient history, assess vital signs, provide emergency care in the wilderness, and make crucial evacuation decisions.

Contractor is responsible for all travel, lodging, and per diem expenses.

1.1 Background: The USFS Tongass National Forest (TNF) comprises 17 million acres spanning Southeast Alaska and employs approximately 450 employees across nine (9) ranger districts, two (2) visitors centers, and one (1) Supervisor’s Office.

1.1.1 There are no road systems connecting most of the communities within Southeast Alaska. Thorne

Bay and Craig, on Prince of Wales Island, are connected by road however the island is not. All communities are accessible by commercial airflight, state or IFA operated ferry and commercial barging services.

1.2 Purpose: The objective of this contract is to provide Wilderness First Responder course training to Forest Service employees throughout the Tongass National Forest. Training components and delivery methods shall be reviewed by a Safety and Occupational Health Manager (SOHM) from the Tongass National Forest.

The contractor shall ensure provision of approximately three (3) in-person Wilderness First Responder Trainings at different administrative sites and provide certifications to all individuals who pass the course. Records of certifications shall also be provided to the Tongass National Forest Safety & Occupational Health Manager.

1.3 Contract Type: The Government will award a firm fixed price contract with a Base plus four (4) Option Years.

1.4 Period of Performance: Base plus four (4) Option Years.

Base: 07/13/2026 through 07/12/2027 Option Year 1: 07/13/2027 through 07/12/2028 Option Year 2: 07/13/2028 through 07/12/2029 Option Year 3: 07/13/2029 through 07/12/2030 Option Year 4: 07/13/2030 through 07/12/2031

The Government will provide notification to the Contractor at least 60 days prior to the need for training to determine availability of the Contractor.

1.5 Place of Performance: Provide service, as ordered, at nine ranger districts, one supervisor’s office, one work center, and two visitor centers located in nine different communities on the Tongass National Forest during the contract period.

a. Admiralty/Hoonah Ranger District (HRD) 430 Airport Way PO Box 135 Hoonah, AK 99829-0135

b. Craig Ranger District (CRD) 504 9th Street PO Box 500 Craig, AK 99921-9998

c. Juneau Ranger District (JRD) 8510 Mendenhall Loop Road Juneau, AK 99801

d. Ketchikan Misty Fjords Ranger District (KMRD) 3031 Tongass Avenue Ketchikan, AK 99901-5743

e. Petersburg Ranger District (PRD) 12 North Nordic Drive PO Box 1328 Petersburg, AK 99833-1328

f. Sitka Ranger District (SRD) 2108 Halibut Point Road Sitka, AK 99835

g. Thorne Bay Ranger District (TBRD) 1312 Federal Way PO Box 19001 Thorne Bay, AK 99919-0001

h. Wrangell Ranger District (WRD) 525 Bennett Street PO Box 51 Wrangell, AK 99929-0051

i. Yakutat Ranger District (YRD) 421 Ocean Cape Road PO Box 327 Yakutat, AK 99689

j. Tongass supervisors’ office (TSO) 648 Mission Street Federal Building Ketchikan, AK 99901-6591

k. Southeast Alaska Discovery Center (SEADC) 50 Main Street Ketchikan, AK 99901-6559

l. Mendenhall Glacier Visitors Center (MGVC) Mendenhall Glacier 8510 Mendenhall Loop Road Juneau, AK 99801

M. Harris Building (Harris BLDG.)

123 Scow Bay Loop RD.

Petersburg, AK 99833

1.6 Government Regular Working Hours: The Government’s regular working hours are Monday through

Friday from 08:00-16:30 except federal observed holidays.

1.7 Federal Observed Holidays:

New Year’s Day Martin Luther King Jr.’s Birthday President’s Day

Memorial Day Independence Day Juneteenth Labor Day

Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

1.7.1 When one of the above designated legal holidays falls on a Sunday, the following Monday will be observed as a legal holiday. When a legal holiday falls on a Saturday, the proceeding Friday will be observed as a legal holiday. If a holiday falls on a scheduled Contractor workday, the following or proceeding workday will be used to schedule the work to be accomplished.

1.8 Service Interruptions: If any services must be interrupted (even temporarily) due to maintenance of contract work, the Contractor shall notify the CO, and COR at least three working days in advance. If the service is due to an emergency the Contractor shall notify the CO and COR as soon as practicable

1.9 Quality Assurance: The Contractor shall comply with the quality assurance program as defined in the

Quality Assurance Surveillance Plan (QASP). It defines how the performance standards will be applied, the frequency of surveillance, and the minimum Acceptable Quality Level(s) (AQL). Government surveillance of Contractor performance is not limited to the Performance Objectives as outlined in this PWS. The Government reserves the right to conduct compliance surveillance of any contractual requirement of this acquisition

1.10 Post award conference/periodic progress meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The CO and/or COR shall meet periodically with the Contractor to review the Contractor's performance. At these meetings, the CO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

1.11 Contracting Officer’s Representative (COR): A COR may be assigned to this contract to monitor all technical aspects and assist in contract administration. The COR may be authorized to perform the following functions: ensure that the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communication with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements (without increasing or decreasing contract scope), including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the CO and Contractor of deficiencies; and provide site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

1.12 Contractor’s Key Personnel: The following personnel are considered key personnel by the Government: Contract Manager and Quality Control Representative.

1.13 Contract Manager: The Contractor shall provide a Contract Manager and designated alternate, as applicable, who has full authority to act for the Contractor on all contract matters relating to this contract.

The Contract Manager or alternate shall be available during the Government's regular working hours and shall be available on site within one hour after the Government's regular working hours.

1.14 Quality Control Representative: The Quality Control Representative shall implement and maintain full compliance with the Quality Control Plan throughout the contract period.

1.15 Special Qualifications: The Contractor shall ensure that all applicable materials, equipment, and services provided in fulfilling this contract are compliant with OSHA 1910.95(g)

1.16 Security Requirements: Contractor personnel or any representative of the Contractor entering the

Government facilities shall abide by all security regulations. At the close of each work period, Government facilities, equipment, and materials shall be secured.

2.0 Definitions

2.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.2 Contracting Officer (CO): a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer. "Administrative contracting officer (ACO)" refers to a contracting officer who is administering contracts. "Termination contracting officer (TCO)" refers to a contracting officer who is settling terminated contracts. A single contracting officer may be responsible for duties in any or all of these areas. Reference in this regulation (48 CFR chapter 1) to administrative contracting officer or termination contracting officer does not-

• Require that a duty be performed at a particular office or activity; or

• Restrict in any way a contracting officer in the performance of any duty properly assigned.

2.3 Contracting Officer’s Representative (COR): means an individual, designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.4 Defective Service: A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.5 Deliverable: Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.6 Non-Personal Services: The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. Non personal service contracts are authorized by the government in accordance with FAR 37.012, under general contracting authority, and do not require specific statutory authorization.

2.7 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.8 Quality Assurance Surveillance Plan: An organized document written by the government specifying the surveillance methodology used for surveillance of contractor performance.

Contractor Requirements

GENERAL REQUIREMENTS APPLICABLE TO ALL TASKS:

3.0 Technical Requirements / Tasks

3.1 TASK 1: Wilderness First Responder (WFR) Training Course

3.1.1 Materials, curriculum, training aids, service and certifications:

3.1.2 Provide all materials, curriculum, and aids for training delivery:

1. The contractor shall provide all digital equipment (computer, etc.), materials and media for delivery of training.

2. The contractor shall provide all curriculum, individual handouts, and documents.

3. The contractor shall provide all training aids necessary for training delivery.

3.2.1 Provide the following services:

1. Wilderness First Responder course training shall be conducted using conventional methods of training such as lecture, demonstration, practical exercise and examination (both written and practical). The length of training must be sufficient to ensure trainees understand the concepts of the course information and can demonstrate their ability to perform the various procedures contained in course.

2. Individual certifications to each employee who attends and passes the course.

3. Records of certifications to the Tongass National Forest, Safety & Occupational Health Manager

4.0 Deliverable / Schedule

Key Deliverables Item No. Deliverable Objective Due 1 Contract Manager Designate a contract manager and point of contact for related inquiries At Pre-work meeting

2 Schedule To ensure the contractor provides early communication of expected training delivery dates.

60 days prior to service delivery date

3 Provide On-Site Training

To ensure training is delivered on-site and one-time per the schedule.

As scheduled

4 Individual Course Certifications

To ensure the contractor provides course certifications.

Within 30 days after delivery of service

5 Records of certifications to Safety & Occupational Health Manager

To ensure the contractor provides records. Within 30 days after delivery of service

5.0 Government Furnished

5.1 GOVERNMENT FURNISHED PROPERTY

5.1.1 Government Furnished Data – The government shall provide the contractor with a list of employees attending the course at each location. If the contractor requires individual registration for the course, the contractor will be provided with a list of employees’ contact information (email addresses) to notify each person attending the course individually.

5.1.2 Contractor Officer’s Representative (COR): A COR will be designated and available the entire course to assist individual faculty in preparing instructional objectives.

5.2 CONTRACTOR FURNISHED EQUIPMENT AND SUPPLIES

5.2.1 In addition to the course content and necessary instruction listed below, the Contractor shall also supply:

1. All textbooks, notebooks, film processing and material needed for the students and one Government Representative. All such materials, including textbooks, shall be retained by the students and representative.

2. All visual aid material and equipment necessary.

3. Certificate of Course Completion for each participant

4. Student Survey: The Contractor shall conduct an end of training course evaluation. The Contractor will survey the participants at the conclusion of the course to determine if student learning expectations were met.

6.0 Travel

6.1 Travel will be necessary to provide on-site and in-person course delivery. The contractor shall arrange and pay for instructor travel, lodging, and per diem and is the responsibility of the contractor. Course training shall take place in late winter, or spring, as agreed upon between the COR and Contract Manager when the weather and travel is reasonably good for travel.

7.0 Data Rights

7.1 If performance of this contract has been determined to involve the design, development, or operation of a system of records on individuals, the contractor shall comply with the Privacy Act of 1974, and complete all USDA Privacy Impact Assessment requirements as requested by the contracting officer representative.

7.2 The contractor shall comply with applicable federal laws that include, but are not limited to, USDA cybersecurity policies, and USDA's Policy Framework Instructions I Standards documents, based on the National Institute of Standards and Technology (NIST) "Framework for Improving Critical Infrastructure Cybersecurity," the Federal Information Security Modernization Act (FISMA) of 2014, (44 U.S.C. 101);

National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53, Security and Privacy Controls for Federal Information Systems and Organizations; Office of Management and Budget (0MB) Circular A-130, Managing Information as a Strategic Resource; and other applicable federal laws, regulations, NIST guidance, and Departmental policies

8.0 Section 508 - Electronic and Information Technology Standards

8.1 In accordance with the Federal Information Processing Standards Publication (FIPS) 199, Standards for Security Categorization of Federal Information and Information Systems, the Contractor shall: “Comply with the Privacy Act requirements, the Federal Information Security Modernization Act (FISMA) and the OMB Memorandum M-17-12, Preparing for and Responding to a Breach of Personally Identifiable Information

9.0 Performance Requirement Measures

Performance Objective Performance Standard Performance Threshold

The Contractor will conduct Wilderness First Responder certification training

Deliver certified Wilderness First Responder training during the outlined periods of performance.

95% of requirements satisfied and/or no more than two valid customer complaints per month

Address complaints. Complete training in the requested time frame (3 to 10 days) Full invoice payment upon acceptance

Provide a qualified instructor to conduct Wilderness First Responder certification training

Contractor will provide training professional(s) who have experience with the uniqueness of the sub-arctic terrain and associated weather with Alaska and possess the desired professional certification

The trainer(s) must possess the professional certification and level of experience outlined

Certificate of completion for each participant

Provide each participant a certificate of completion for the Wilderness First Responder training

The Contractor will provide 100% of participants completing the Wilderness First Responder training a certification of completion for their training records

9.1 Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing and give the Contractor additional time to correct the defect, if additional time is available. The COR will determine how much time is available.

9.2 Should the Contractor disagree with the complaint after investigation of the site, the Contractor shall notify the COR. The COR will review the matter to re-examine the validity of the complaint.

9.3 The Government will visually inspect the services for compliance prior to acceptance and issuing any payments. Inspections will consist of direct observations.

9.4 Any Government personnel or visiting public may observe unacceptable services, incomplete work, or required services not performed and they may contact the COR to communicate a complaint.