BPM058683 Agilent PM-SA Scope of Work 9.1.26.docx

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One-Year Preventive Maintenance/Service Agreement for OCME Toxicology Instruments
Solicitation number
BPM058683
Issued by
Maryland

About this file

This is a Scope of Work document issued by the Maryland Department of Health's Office of the Chief Medical Examiner for Invitation for Bids (IFB) #BPM058683, soliciting preventive maintenance and one-year service agreements for Agilent instruments used in the OCME Toxicology Laboratory. The contract encompasses preventive maintenance services including system inspection and cleaning, proactive replacement of wear-and-tear parts, mass spectrometry system inspection, vacuum system checks, and pump oil replacement, along with a comprehensive service agreement running from September 1, 2026 through August 31, 2027. Service agreement requirements include onsite response time of four business days or less, virtual technical support for hardware and software, same-day remote repair when possible, live phone technical support staffed with factory-trained engineers available 8 a.m. to 4 p.m. Monday through Friday, and onsite repair services with genuine Agilent parts. All services must be performed directly by the contracted vendor and cannot be outsourced. Bids are due by September 4, 2026 at 12:00 p.m. via the eMaryland Marketplace platform. The award will be made as a single contract to the lowest responsive and responsible bidder meeting specifications.

This is a firm fixed-price procurement under the Small Procurement Regulations (COMAR 21.05.07) with no price escalation provisions. The contract specifies a zero percent Minority Business Enterprise (MBE) participation goal, though MBE vendors are encouraged to submit bids as prime contractors. Prospective vendors must have been in existence for at least three years with comparable experience and must provide at least three references with contract details. All bids must include mandatory affidavits and vendor company profile information. Bidders must be registered and in good standing with the State Department of Assessments and Taxation to be considered. Quoted prices are valid for 30 days following bid opening. The Procurement Officer is Craig Robinson, and the Contract Monitor is Rebecca Jufer-Phipps, both with the Office of the Chief Medical Examiner located at 900 West Baltimore Street, Baltimore, Maryland 21223.

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SCOPE OF WORK

Preventive Maintenance/Service Agreements on Agilent Instruments for the Office of the Chief Medical Examiner

IFB# BPM058683

THIS SOLICITATION SHALL BE MADE IN ACCORDANCE WITH THE SMALL PROCUREMENT REGULATIONS DESCRIBED IN COMAR 21.05.07

A. Objective

The purpose of this solicitation is to obtain the services of a vendor to provide preventive maintenance and provide a one-year service agreement (9/1/26-8/31/27) on Agilent Instruments for the Office of the Chief Medical Examiner located at 900 West Baltimore Street, Baltimore, Maryland 21223 at a firm fixed price for the time frame shown here. It is the intent of the State to award a single contract for preventive maintenance and provide a one-year service agreement on Agilent Instruments to the lowest responsive and responsible Bidder.

Please refer to detailed specifications in SPECIFICATIONS below.

B. Basis of Award

The award for this solicitation will be made as a single award by the Lot to the responsive and responsible Vendor with the lowest price which meets the specifications, as determined by the Procurement Officer to be in the best interest of the State of Maryland.

Vendors shall submit a bid price based on the specification and unit of measure specified on the Bid Form and on each line.

Unit of Measurement (U/M) – LT, (Lot)

C. Method of Bidding

Bids are to be submitted eMaryland Marketplace. (Bid Page) Bids are due no later than 9/4/26, by 12:00pm.

Vendors are to complete the Bid Page and submit with quote.

D. Scope of Contract

This is a one-time purchase.

E. Price Escalation

Not applicable.

F. REQUIRED DOCUMENTATION AND INFORMATION

1. All forms, instructions, terms and conditions are available online. It is recommended that Vendors download all online forms and attachments for future reference.

2. The following documentation and requested information shall be provided in the format specified by bid due date and time unless stated otherwise below. Failure to provide the requested documentation or information may cause your bid to be deemed not responsive and rejected from consideration. Note: It is the Vendor’s responsibility to confirm receipt of all requested documents.

3. MANDATORY AFFIDAVITS - All affidavits are to be completed and provided as an attachment to your bid on eMM. If you have difficulty attaching the affidavits to your bid response, please contact the eMM help desk at 410-767-1492. Failure to provide all affidavits may cause your bid to be deemed not responsive and rejected from consideration.

Note: For the purpose of the bid/proposal and contract affidavits, domestic/foreign refers to whether your firm is an in-state or out-of-state corporation. If your firm is not located in the State of Maryland, please designate it as ‘foreign’ and provide the name of your resident agent (Maryland address), if applicable.

4. REFERENCES - Prior to submitting a bid for the commodity in the specifications, the firm shall be in existence and have no less than three (3) years experience in providing products that are equal to or comparable to the scope and magnitude required by the specifications.

In order to expedite the award process, it is very important for you to include the references as detailed. With each reference, list details of volume of sales for each location, a contact person, current working telephone number, e-mail address, time period of contract and dollar amount of contract. References are to be submitted as an attachment with your bid on eMarylandMarketplace (eMM) or via the email address noted in this solicitation. The Vendor shall supply this information by filling out and returning Vendor Company Profile with their bid response.

Failure to promptly provide information that leads to a determination of responsibility is grounds for rejection of the bid.

5. MBE INFORMATION – The goal of the State of Maryland's Minority Business Enterprise (MBE) Program is to attempt to provide a fair share of procurement contracts to Certified Minority Business Enterprises. There is a 0 % MBE participation for this bid.

The Maryland State Department of General Services adheres to the State of Maryland Minority Business Enterprise (MBE) policies. Minority Business Enterprise (MBE) vendors are encouraged to respond to this solicitation as the prime contractor and Minority Business Enterprise (MBE) vendors shall be represented, in subcontract, with a 0 % MBE participation goal in the total bid price of this solicitation.

Additional information regarding the State of Maryland MBE and Small Business Reserve (SBR) programs can be found on eMarylandMarketplace.

G. ADDITIONAL TERMS & CONDITIONS:

1. Any questions regarding this solicitation shall be submitted on eMarylandMarketplace (eMM) under the Q & A Tab. Questions will not be accepted by email or telephone. Information or instructions pertaining to this solicitation received from any other source are not valid.

2. Prices quoted shall be valid for ninety (30) days after bid opening.

3. This solicitation is in accordance with Code of Maryland Regulations (COMAR) 21.11.05.03B. One or more Preference Providers may respond to this solicitation. Any subsequent contract may be awarded to a preference provider if: (1) its bid price is deemed a fair market price by the Department of General Services, and (2) it accepts the terms and conditions contained in this solicitation. A fair market price is defined, for this solicitation, as the average total price of all responsive bids from responsible Vendors, excluding those bids received from certified sheltered workshops.

4. Before a business entity can do business in the State, it must be registered with the State Department of Assessments and Taxation (SDAT). SDAT is located at State Office Building, Room 803, 301 West Preston Street, Baltimore, Maryland 21201. The SDAT website is www.dat.state.md.us. For registration assistance, please call 410-767-1184 or 410-767-1350.

Bids received from Bidders who are not registered and in good standing with the State Department of Assessments and Taxation will not be considered for award.

THE REMAINDER OF THIS PAGE HAS BEEN LEFT BLANK INTENTIONALLY

IFB KEY INFORMATION SUMMARY SHEET

Invitation for Bids: Preventive Maintenance and Service Agreements on Agilent Instruments for OCME’s Toxicology Laboratory

Solicitation Number: BPM058683

IFB Issue Date: 9/1/26

IFB Issuing Office: MARYLAND DEPARTMENT OF HEALTH Office of the Chief Medical Examiner

Procurement Officer: Craig Robinson 900 W Baltimore St

Baltimore, Maryland 21223
Phone: 410-333-0107
e-mail: robinsonc@ocmemd.org

Contract Monitor: Rebecca Jufer-Phipps 900 W Baltimore St

Baltimore, Maryland 21223
Phone: 410-333-3241
e-mail: phippsr@ocmemd.org

DESCRIPTION OF SERVICES

Preventive Maintenance (to include but not limited to the following)

System inspection and cleaning – Proactive replacement of specific wear-and-tear parts – Mass spec system inspection – Vacuum system check – Replacement of pump oil

Professional cleaning of the mass spec ion source restores system sensitivity.

Any other services to be performed in accordance to the manufacturer’s guidelines.

Travel, labor and normal wear & tear replacement parts costs to be included.

Onsite preventive maintenance (travel and labor included)

Service Agreement (to include but not limited to the following)

Onsite response time of 4 business days or less

Virtual Tech Support (hardware and software)

Same-day remote repair (when possible)

Vendor must provide access to live phone technical support / troubleshooting staffed with engineers trained on the instruments included in the contract available during the hours of 8am to 4pm, M-F

Vendor must escalate difficult issues for in-factory repair, and possibly include replacement of the instrument if deemed necessary by the vendor.

Onsite Repair Services

Onsite repair visits (travel & labor included)

Genuine Agilent repair parts and consumables are required for all services performed under this contract.

All services under this contract must be performed by the contracted vendor and are not to be outsourced to any other entity.

List of instruments (including models/serial numbers) are included on the Bid Page.

File details come from the government source that posted it. Updated .