Blank_Utility_Statement.pdf

PDF 259 KB Posted

Attached to
Data Processing, Print, and Mail Services State and local contract opportunity
Solicitation number
RFP No. 2025/2026/07
Issued by
Quay County, New Mexico

About this file

This is a blank utility statement template document from the City of Gallup, New Mexico Utility Systems, designed for billing approximately 10,600 utility accounts across multiple service categories including water, sewer, electric, garbage, and solar services. The statement format includes sections for customer account information, current charges, past due balances, amount due, and payment status, with billing periods typically spanning one month (e.g., 03/06/2026 to 04/07/2026). The template incorporates usage history charts for both water and electric consumption tracking, detailed billing breakdowns by service type with corresponding fees and taxes, and late payment penalties including a $25.00 delinquency charge assessed 36 days after the bill date and administrative processing fees of $60.00 for residential accounts or $120.00 for commercial accounts. Customer service contact information is provided, including office hours (Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Wednesday from 9:00 AM to 5:00 PM), phone numbers for customer service and billing inquiries, 24-hour emergency service access, and online payment portal access instructions.

The City of Gallup's procurement for data processing, print, and mail services supporting this utility billing operation requires vendors to process approximately six billing cycles per month across 13 billing files per cycle, including regular bills, final bills, and off-cycle bills. Proposals are due May 28, 2026, at 2:00 PM via the City's OpenGov eProcurement Portal, with a question deadline of May 14, 2026. The contract term is one year with automatic renewal for up to seven additional one-year terms, subject to performance and funding availability, with pricing required to remain firm and fixed including all renewals, and price escalations limited to a maximum of two per contract period with supporting documentation. Qualified vendors must demonstrate a minimum of five years of comparable service experience, continuous business operation for at least ten years with documented client retention, and stable principal ownership for a minimum of three years. Mandatory insurance requirements include Worker's Compensation (statutory), Comprehensive General Liability Insurance of $1,000,000 per occurrence, and Comprehensive Automobile Liability Insurance of $1,000,000 per person with the City named as an additional insured. New Mexico resident business and resident veteran's business preferences of up to eight percent and ten percent of total points, respectively, apply with valid certification from the New Mexico Department of Taxation and Revenue.

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Sample_Insert.pdf PDF
Return_Envelope.pdf PDF
Mailing_Envelope.pdf PDF
Data_Processing,_Print,_and_Mail_Services.pdf PDF
Gallup_Sample_RFP_Contract_2026.pdf PDF

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Text version

Customer Name Account Number Service Address Statement Date Due Date

UTILITY SERVICES STATEMENT

PO Box 1400 Gallup, NM 87305-1400

ACCOUNT INFORMATION

CURRENT CHARGES PAST DUE BALANCE AMOUNT DUE

AMOUNT PAIDDUE IMMEDIATELYDUE BY:

Additional Information on Reverse

Please Make Checks Payable and Remit to

WATER SEWER ELECTRIC

GARBAGE SOLAR

AMOUNT DUE:

PAST DUE BALANCE

Please pay immediately

[Record*GAL0410A*455*7543-4584*KEY=7543-4584*Index]

0 KWH

FIRST NAME LAST NAME

ADDRESS

GALLUP NM 87301

CITY OF GALLUP

UTILITY SYSTEMS

PO BOX 1400

GALLUP, NM 87305-1400

03/06/2026 to 04/07/2026

$ $0.00

Service Period:

MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR

MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR APR

Previous Year Current Year Previous Year Current Year

ACCOUNT NUMBER:

SERVICE ADDRESS:

ANEMGPEJDLDMFPAIEK

AJEFDIGAFPLMEPPALK

AMJPPFMINJFCECKEKK

AKBEOHHDFPGJCADGOK

DDLDDDDLDLLDLLDDLL

ADDFTDFAFTADFADATATAAATAAFAFATTAADFTDADDTDTTFDAAAFTAFDATATAADAADF

WATER USAGE HISTORY ELECTRIC USAGE HISTORY

05/08/26

[Record*GAL0410A*455*7543-4584*KEY=7543-4584*Index]

Billing Detail

CITY OF GALLUP

110 West Aztec Ave.

Gallup, NM 87301

Office Hours Monday, Tuesday, Thursday, & Friday:

8:00 AM – 5:00 PM

Previous Activity Last Bill:

Payment:

Adjustments:

Past Due Amount (Due Immmediately):

Past Due Bills/Late Fees A delinquency charge of $25.00 will be assessed to those accounts in which payments have not been received 36 days after the bill date by the close of business day.

An administrative processing fee of $60.00 will be assessed on residential accounts and $120.00 will be assessed on commercial accounts, if payment of delinquent amount and all fees and fines have not been credited to the account by 5:00 P.M. on the cutoff date.

Wednesday: 9:00 am - 5:00 PM

(505) 863-1201

(505) 726-4218

24/7 Access

Current Read Previous Read

Current Usage

Days of Service

Usage

Current Read Previous Read

Current Usage

Days of Service

Customer Service; Billing Inquires:

Pay by Phone:

Solid Waste:

24 Hour Emergency Service:

Pay Online at:

(505) 863-1212

Usage

1 Unit = 7 48 gallons Fees and Fines $0.00

32 1xxxxx

1xxx

1xxxxx

WATER USAGE INFORMATION

ELECTRIC USAGE INFORMATION

METER #:

METER #: x

2xxxx

6xx

32 2xxxx

MESSAGE CENTER

$0.00

(CF)

(KWH)

(CF)

(KWH)

[Record*GAL0410A*456*7543-4584*KEY=7543-4584*Index]

WATER

Navajo/Gallup Proj

WATER

Total Water $

SEWER $SEWER

Total Sewer $

SERVICE CHARGE

NEXT 51 KWH TO

ELECTRIC

Total Electric $

RES CONTAINER

RES EXTRA CONTAINER

GARBAGE

Total Garbage $

ENV SURCHARGE

TOTAL TAX

Total Miscellaneous

TOTAL AMOUNT DUE: $

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