BL143_26 Inv.pdf

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BL143-26 Provision of On Call Electrical Repair, Preventative Maintenance, and Installation of an An
Solicitation number
PE-77023-NONST-2027-000000768
Issued by
Gwinnett County, Georgia

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Summary of BL143-26: Provision of On Call Electrical Repair, Preventative Maintenance, and Installation

This Invitation to Bid document is issued by the Gwinnett County Board of Commissioners for competitive sealed bids to provide on-call electrical repair, preventative maintenance, and installation services for multiple County departments on an annual contract with four additional one-year renewal options. The scope encompasses electrical system inspections, repairs, maintenance, and installations across diverse County facilities including police headquarters, precincts, courts, detention facilities, parks, fire stations, and water/wastewater treatment plants. Services are divided into two parts: Part One covers preventative maintenance and time-and-material repairs for all departments except the Department of Water Resources (DWR), while Part Two B covers time-and-material services exclusively for DWR industrial facilities operating at low, medium, and high voltages. Sealed bids must be received by 2:50 p.m. local time on October 19, 2026, at the Gwinnett County Financial Services office. A pre-bid conference is scheduled for 10:00 a.m. on October 1, 2026. Bids are legal and binding upon submission, and all successful bidders must meet specified insurance requirements with A.M. Best ratings of A-7 or higher. The contract begins upon Board of Commissioners approval.

Service providers must hold a current Georgia Class II unrestricted electrical contractor license, employ a minimum of six licensed electricians, maintain ten fully stocked service vehicles, and be capable of responding to emergency calls within two hours and non-emergency calls within two business days. Compensation is based on time-and-material rates for service call repairs and installations, with set fees for preventative maintenance tasks. The County requires detailed cost estimates for work exceeding $3,000, detailed service reporting within four business days of completion, and warranty coverage for one year following acceptance. Invoices shall be submitted separately for each participating department and include applicable purchase order numbers and service request tracking numbers. Pricing must remain firm for the initial contract term; any percentage increases or decreases for renewal options must be noted with explanation. The County reserves the right to reject any or all bids, negotiate terms and pricing with the lowest responsive responsible vendor, split bids, or award in entirety based on its best interest determination.

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BL143-26 PAGE 1

September 23, 2026

INVITATION TO BID

BL143-26

The Gwinnett County Board of Commissioners is soliciting competitive sealed bids from qualified Service Providers for the Provision of On Call Electrical Repair, Preventative Maintenance, and Installation of an Annual Contract with four (4) additional one-year options to renew for the various Gwinnett County Departments.

Bids should be typed or submitted in ink and returned in a sealed container marked on the outside with the BL# and Company Name. Bids will be received until 2:50 P.M. local time on October 19, 2026 at the Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046. Any bid received after this date and time will not be accepted. The bid opening will be virtual ONLY. To access the bid opening virtually, visit the following link:

https://teams.microsoft.com/meet/241857209456970?p=BskxUdHFzfOWWCtfbe or dial +1 323-676-6170 and enter Conference ID 823 022 013# Apparent bid results will be available the following business day on our website www.gwinnettCounty.com.

A pre-bid conference is scheduled for 10:00 a.m. on Thursday, October 1, 2026, inside the Cardinal Conference Room at Gwinnett County Financial Services - Purchasing Division – 2nd Floor, 75 Langley Drive, Lawrenceville, Georgia 30046.

All bidders are strongly urged to attend. Questions regarding bids should be directed to Savannah Anderson, Purchasing Associate II, at Savannah.Anderson@GwinnettCounty.com or by calling 770-822-8736, no later than Monday, October 5, 2026. Bids are legal and binding upon the vendor when submitted. All bids should be submitted in duplicate.

Successful suppliers will be required to meet insurance requirements. The Insurance Company should be authorized to do business in Georgia by the Georgia Insurance Department and must have an A.M. Best rating of A-7 or higher.

Gwinnett County does not discriminate on the basis of disability in the admission or access to its programs or activities.

Any requests for reasonable accommodations required by individuals to fully participate in any open meeting, program or activity of Gwinnett County Government should be directed to the ADA Coordinator at the Gwinnett County Justice and Administration Center, 770-822-8165.

The written bid documents supersede any verbal or written prior communications between the parties.

Award will be made to the contractor(s) submitting the lowest responsive and responsible bid. Gwinnett County reserves the right to reject any or all bids to waive technicalities and to make an award deemed in its best interest. Bids may be split or awarded in entirety. Gwinnett County reserves the option to negotiate terms, conditions and pricing with the lowest responsive, responsible vendor(s) at its discretion.

Award notification will be posted after award on the County website, www.gwinnettCounty.com and companies submitting a bid will be notified via email.

We look forward to your bid and appreciate your interest in Gwinnett County.

Savannah Anderson Purchasing Associate II

The following pages should be returned in duplicate as your bid: Bid Schedule, Page 20 References, Page 21 List of Subcontractors, Page 22 Code of Ethics, Page 28 Contractor Affidavit, Page 29 https://teams.microsoft.com/meet/241857209456970?p=BskxUdHFzfOWWCtfbe http://www.gwinnettcounty.com/ mailto:Savannah.Anderson@GwinnettCounty.com http://www.gwinnettcounty.com/

BL143-26 PAGE 2

Provision of On Call Electrical Repair, Preventative Maintenance, and Installation of an Annual Contract

I. INTRODUCTION

The Gwinnett County Board of Commissioners is soliciting competitive sealed bids from qualified Service Providers to provide Electrical Repair, Preventative Maintenance, and Installation Services for various Gwinnett County Departments on an Annual Contract. The services will include two different work elements: 1) Service Call Repairs and Installations to be performed on a Time and Material basis (T&M). 2) An Annual Program of Preventative Maintenance (PM) to be performed at set fees and intervals.

This bid contains two parts. Part One covers both PM services and T&M for all participating departments with the exception of DWR. Part Two B covers T&M for DWR. DWR facilities have an industrial nature, the voltage range spanning low, medium, and high, as well as the elevated technical, regulatory, and compliance obligations. The County intends to award per part but reserves the right to make an award deemed in the best interest of the County.

Service Providers do not have bid on both parts to be considered.

The County maintains a diverse portfolio of facilities requiring qualified electrical services for repairs, preventative maintenance, and installations. Generators and automatic transfer switches (ATS) are maintained through a separate contract. This contract shall introduce a complimentary, more robust PM ATS which captures elements not addressed in the operational assessment performed by generator Service Providers. Some level of coordination with generator Service Provider may be necessary.

This contract will assist in meeting the high standards for safety, compliance, and service delivery the County upholds.

Work performed under this contract shall be in compliance with all applicable regulations including but not limited to:

OSHA 10, NFPA 70B, NFPA 70E, IEEE43, and IEEE95, and ISO 9001 confined space.

The selected Service Provider(s) shall hold a current Georgia Class II unrestricted Electrical Contractor license. A Master Electrician of record shall be named. Service Provider should have a minimum of six (6) licensed electricians, trained and experienced in troubleshooting, repair, testing and maintenance of medium and low voltage electrical distribution equipment. Awarded vendor for DWR shall also have technicians capable of performing these tasks in a high voltage environment for DWR facilities. The Service Provider shall have the ability to manage concurrent projects across multiple County sites. Service Provider shall maintain a minimum of Ten (10) fully stocked electrical service vehicles capable of responding to multiple service requests and potential emergencies. At least one technician shall possess a Level I, or higher, Infrared Thermography certification. Copies of licenses should be included with the bid submission. All licenses shall be active/current at the time of award and must be maintained throughout the contract period. No pending licenses will be considered.

Service Provider shall be capable of delivering a dedicated and specialized power systems team. This team shall be required for maintenance, repair, and emergency response for switchgear, switchboards, motor control centers, and associated electrical distribution equipment twenty-four (24) hours per day, seven (7) days per week.

The Service Provider shall maintain staffing and equipment levels capable of responding to multiple, concurrent emergency service calls.

II. GENERAL REQUIREMENTS

A. Standard Service Request Procedures:

The County's participating departments will request the Service Provider’s services through a County issued work order. For services, installations, or repairs expected to cost less than $3,000.00, the Service Provider will not typically need to provide a cost estimate. Authorizations to proceed with tasks of this magnitude may be made verbally, or through email, by the Designated Department Representative (DDR). For services, installations, or repairs expected to cost more than $3,000.00, the Service Provider shall provide a detailed cost estimate for the work, utilizing the rates as stipulated in the Bid

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Schedule. Participating departments will each have some variations in operations; the awarded Service Provider shall be responsible for working with individual departments’ protocols.

B. Response Times:

The Service Provider shall respond at the facility within two (2) business days for all non-emergency requests. Emergency requests shall have an in the field response within two (2) hours. Response time is a critical requirement of this invitation, failure to adhere to response times may be considered non-performance.

C. Applicable Industry Standards:

All repairs, installations, and PM services shall be completed in a neat and workmanlike manner and in accordance with the applicable local electrical codes, NEC (National Electrical Code), and NEMA (National Electrical Manufacturers Association) standards, as well as current OSHA regulations. Materials and parts supplied shall be new, of a quality conforming to current engineering and manufacturing standards, free of defects and suitable for the intended service. Where applicable, repair and maintenance procedures, and activities shall comply with the standard operational and maintenance requirements of the manufacturers of the equipment or apparatuses.

D. Protection of Work Sites:

Service Provider shall keep work sites clean and free of debris. When providing services, Service Provider shall maintain a level of cleanliness and neatness needed for proper execution of the work. Service Provider shall keep newly installed work clean and protect it from damage. When services are complete, Service Provider shall clean the work site, in all areas disturbed by its activities, of rubbish, waste material and litter; remove all tools, equipment and surplus materials from the site, and remove any temporary protection and facilities installed during its services. The Service Provider is responsible for any damage to public or private property. Any surfaces and/or finishes that are damaged by Service Provider’s work shall be patched, repaired and repainted to match surrounding area. Service Provider also shall take precautions to protect trees, shrubbery, and sod at its service locations. Where such items are inadvertently destroyed or damaged, Service Provider shall replace or restore to the County’s satisfaction at no cost to the County. Unless otherwise directed by County representative it shall be the responsibility of the awarded Service Provider to return County assets to condition upon commencement of work, for example, if a ceiling tile is removed to run wire, a condition of completion will be returning the tile to its position upon arrival.

E. Waste Disposal:

Service Provider shall dispose of all waste promptly off-site and shall comply with government regulations and other legal requirements when doing so. The Service Provider shall not dispose of volatile wastes such as cleaning compounds, primers and solvents; in storm or sanitary drains, on pavements or in gutters, or in a manner that will contaminate soils or be harmful to plant life at the service location. Service Provider must adhere to EPA Guidelines.

F. Hours of Service This agreement may require emergency services that could be required at any time on an around-the clock, seven days a week basis. Generally, standard service requests will be dealt with in normal business hours. However, the nature of some of these needed work items will require that the Service Provider be prepared to provide labor services outside of normal business hours. After-hours work shall only be permitted at the request of the DDR. Normal business hours shall be considered from 7:00 a.m. to 5:00 p.m., Monday through Friday. Overtime hours will include all other times Monday through Friday, and all day on Saturday, Sunday, County observed holidays. County observed holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. The Service Provider will be expected to provide emergency responses and otherwise scheduled services during these periods when requested by the County.

G. Safety Precautions and Requirements:

All work performed under this contract shall be executed full compliance with applicable federal, state, and local safety regulations, codes, and standards. Safety compliance is the responsibility of the Service Provider and shall extend to all the

Service Providers personnel, County employees and members of the public within or in an area within, or adjacent to any work zone established under this contract. The Service Provider for Part One shall ensure that all Service Provider personnel performing electrical and/or electronic work are CPR certified.

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The Service Provider shall ensure all field personnel are equipped with and properly utilizing appropriate PPE at all times while performing work under this contract. PPE selection shall be based on hazard assessment performed prior to each task in accordance with NFPA 70E requirements.

The Service Provider shall be responsible for utilizing the correct PPE for each work element. Documentation of PPE inspection and replacement records for all field personnel. PPE shall be inspected prior to each use and removed from service immediately upon identification of any defect or damage. All lockout/tagout procedures shall be performed in accordance with OSHA 29, CFR 1910.147, and NFPA 70E requirements. The Service Provider shall maintain a written lockout/tagout program and ensure all personnel are trained and current in its application.

H. Subcontractors The Service Provider should be prepared to perform most of its services with its own staff and the bid should reflect this approach. If it becomes necessary to utilize a subcontractor, the Service Provider must obtain approval from the DDR. This will not be common in this invitation. Unauthorized use of subcontractors may result non-payment for associated work and may constitute grounds for a vendor complaint. Subcontractor services, when authorized, shall be billed at the rates as stated in the Bid Schedule. The Service Provider shall provide documentation of all subcontractor costs and certifications upon request, The Service Provider(s) shall be fully responsible for the quality, compliance, and performance of all subcontracted work as if performed by its own personnel. Subcontractors shall be billed at the rates as stated in the Bid Schedule.

I. Journeymen Requirements The County requires the successful Service Provider to have on staff personnel with a non-restricted electrical Service Provider's license. In addition, the County requires the successful Service Provider to have on staff personnel with an unrestricted low voltage license. These personnel will provide broad oversight for all electrical work in the field and assume responsibility for ensuring that all such work meets applicable codes and industry standards. The County may request that on larger and/or more complex project-level work, the Service Provider provide direct field supervision and/or services by these licensed personnel. Some of the PM requirements may stipulate certifications necessary for the proper execution of assigned tasks.

J. Supply and Equipment Procurement The Service Provider shall be capable of supplying or procuring all equipment, materials, parts, and supplies needed to provide the services requested. The Service Provider will be expected to provide such in completing the scope of work on any given service request. This requirement extends to boom trucks, personnel lifts, scaffolding, and specialized ladders needed to reach high work areas. The County will notify the Service Provider through its service request form, or verbally, if it intends to provide any materials or parts needed for a work item.

K. Warranties The Service Provider shall warrant against failure of all materials and workmanship associated with its service request work for one (1) year after the date of acceptance of such work by the County. If any of the work or materials are determined to be defective or not in accordance with the service request and standards stipulated herein, the Service Provider shall correct work promptly, at no cost to the County, after written receipt of the County to do so. On equipment installed under this agreement the Service Provider shall be responsible for maintaining warranty documents and executing the warranty as necessary. Copies of any applicable warranties shall be provided to the County upon receipt.

L. Reports Each completed service request, or PM task shall be documented by a service report. The format of the service report shall be developed at the beginning of the contract period and shall be acceptable to the Service Provider and the DDR. Report shall be submitted to the DDR within four (4) business days of service completion. The Service Provider service report shall include, at a minimum, the following information:

• Bid BL Number

• County purchase or work order number

• Facility name and address where services were rendered

• Description of repairs, services, PMs, or installations performed.

• Personnel utilized and the arrival/departure times of the personnel, with date of service.

• Parts, materials, and equipment utilized. Descriptions, quantities, costs, applicable mark-ups, and total cost

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• Trip charge if applicable

• Before and after digital photographs of service provided

• A summary of deficiencies noted or additional suggested work elements

• Certain PMs will have robust specific reporting detailed in the PM procedures that go above and beyond these minimum reporting requirements

M. Compensation Each participating department shall be invoiced separately. Compensation to the Service Provider for work shall be based on the Time and Material rates, and set PM pricing as stated in the Bid Schedule. Rental equipment must be preapproved in writing and shall have no mark-up, invoiced at Service Provider cost. Hourly labor rates shall be based on the Service Provider’s personnel arriving at the service site and shall end when the personnel leave the service site. A single service charge per service request shall be applied to cover time in transit for repairs performed under the Time and Materials section of this invitation. Overtime rates may be charged for time outside of normal business hours as defined in this invitation. Emergency requests outside of normal hours will be billed at the overtime rates as stated in the Bid Schedule.

The Service Provider will be responsible for providing documentation of costs for equipment, parts, rental equipment, and materials upon request of such documentation from the County.

N. Invoicing The Service Provider(s) shall submit invoices directly to disbursements@gwinnettCounty.com as well as the DDR or appointed designee. Part One service provider will submit invoices to the DDR for approval. The DDR will instruct the Service Provider when they can submit the invoice to County Disbursements. Invoices shall include the applicable Purchase Order Number and the Service Request Tracking Number and shall be formatted according to terms and rates in the Contract. The total monetary amount on the invoice and Service Report shall correspond, and the Service Report should be attached to the invoice. It is very important that this referenced information be complete and correct. Service Provider’s failure to present thorough and correct information will confuse and slow the payment process.

Gwinnett County reserves the right to inspect all Service Provider’s supplier invoices to verify material mark-ups.

O. References Service Provider shall have a minimum of 3 years under the same name providing on-call electrical maintenance and repair services across multi-facility environments. References shall include facilities where thermal scans were performed.

Each reference shall include:

P. Definitions

Master Electrician – Minimum 8 years of electrical experience, including at least 4 years performing advanced industrial electrical work and demonstrating the ability to independently plan, troubleshoot, supervise, and oversee electrical installations and repairs. Experience with medium-voltage systems, Motor Control Centers, Variable Frequency Drives, generators, controls, and electrical distribution required.

Journeyman Electrician – Minimum 4 years of electrical experience, including at least 2 years performing commercial/industrial electrical installation, maintenance, troubleshooting, and repair involving motors, motor controls, Motor Control Centers, Variable Frequency Drives, 480V systems, generators, and electrical distribution.

Electrician Helper – less than 4 years of related experience.

mailto:disbursements@gwinnettcounty.com

BL143-26 PAGE 6

III. SCOPE OF SERVICES

The Scope of Services includes inspections, preventative maintenance, repairs, and installations of electrical systems, components and equipment as required by the County. Equipment serviced includes, but is not limited to, main service connections, switchgear, variable frequency drives, soft starts, vacuum breakers, motors, contactors, electric service panels, circuit breakers, service disconnects, conduit, raceways, cabling, outlets, lighting fixtures, connections to HVAC equipment data cabling, control cabling, ATS, power distribution substations, transformers, load centers, lighting panel boards, and related appliances.

Awarded Service Provider(s) shall furnish all transportation, materials, supplies, parts, test equipment, instrumentation, apparatus, services, tools, supervision, labor, engineering, technical knowledge, skills, and all things necessary to provide services for the thorough inspection, analysis, calibration, cleaning, repair, and coordination of the required work elements.

Work scope shall include renovation of non-NEC compliant systems, obsolete systems, system at end-of-lifecycle, relocation of existing equipment, and demolition of old equipment no longer in use, at the request of the County. Service Provider shall provide other miscellaneous services in accordance with contract requirements.

All preventative maintenance, repair, or replacement services shall conform to manufacturer’s and industry standards, including methods and procedures established in the original manufacturer’s operations, maintenance and repair manuals.

Parts or components furnished by the Service Provider shall be new, free of defects, and suitable for intended services.

Parts must be replaced with comparable parts and must enable the component to function at the same or an enhanced level. The Service Provider shall be responsible for proper removal and disposal of old components and equipment.

Replacement of parts and equipment will be subject to the DDR’s approval, and the Representative may review fieldwork and audit associated invoices at any time.

Please see attachment A for list of service locations. Locations may be added, deleted, or changed throughout the life of this contract.

A. Service Call Repair on a Time and Material Basis (T&M) The Service Provider shall provide electrical system repair services on an as needed basis in response to service calls or deficiencies discovered during PM execution. The Service Provider shall be available on a 24-hour/7day per week basis. It shall be the Service Provider’s responsibility to respond to all service requests. No T&M work shall be performed without prior authorization from the DDR. A single trip charge may be applied to a repair service request. Trip charges shall not apply to PM repairs.

Main electrical service connections, transformers, switch gear, and on-site cabling, may be the responsibility of the electrical service company. The DDR shall be consulted if the Service Provider is unable to verify County ownership of equipment.

County ownership includes, but is not limited to the following:

• Electrical service panels, circuit breakers, service disconnects, automatic transfer switches, conduit, raceways, cabling, wiring, and connections for services and circuitry to power outlets, lighting fixtures, and electrical and electronic equipment.

• Power outlets.

• Exterior and interior lighting fixtures and associated ballasts, circuitry, switches, dimmers, controllers, and lamps.

Exterior lighting fixtures may include pole mounted lights accessible only by boom trucks or mechanical lifts, and interior fixtures may include those accessible only by mechanical lifts or special ladders.

• Motor starters and controls, power wiring and connections to HVAC equipment, water heaters, and electric water coolers.

• Network and data communication and control cabling, including but not limited to CAT 5, coax, and fiber optic.

• Installation and termination of field devices associated with low voltage controls and building safety and security systems.

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1. Scheduling The T&M section of this agreement will require careful coordination between the DDR and the Service Provider(s). Work orders for repairs shall be issued to the Service Provider with end user contacts as well as time ranges to perform repair work with as little disruption to facility operations as possible. It will be the responsibility of the Service Provider to schedule all work around facility operations. When technicians are dispatched for repair work the Service Provider shall send the DDR a dispatch email. This correspondence shall at a minimum contain the technician’s name, address of the facility, equipment to be serviced, as well as estimated arrival time. Effective communication will be crucial to the success of the T&M program.

2. Emergency Requests Service Provider shall provide a single point of contact for emergency service requests. This shall be monitored 365 days a year 24 hours a day.

Some pieces of equipment are critical to daily operations. Some equipment is remotely monitored, and service calls may come after hours. When critical equipment fails an emergency service request may be called in. Such request shall be given priority over all other County requests or PM work. The awarded Service Provider shall be required to field these calls. A single trip charge may be added to Emergency requests.

3. After Hours Occasionally, to minimize disruption of County operations, or for safety concerns, it may be necessary to schedule installation or major repair services outside of normal business hours. To be billable as after-hours the County must request after-hour service. It will be the responsibility of the DDR to ensure access is provided. These requests may initiate a trip charge and will be billed at the overtime rates as stated in the Bid Schedule. This work element shall always require pre-approval from the DDR. After Hours may be defined as, before 7AM and after 5PM, weekends, or County holidays.

4. Response Time The Service Provider should respond with repair crew at the facility within two (2) business days for normal business requests. The Service Provider shall respond to emergency calls, in the field within two (2) hours of initial request. Normal business requests should be 7:00 A.M.- 5:00 P.M. Monday through Friday.

5. Trip Charge A single service charge may be applied per service call, regardless of the number of vehicles or personnel dispatched to the site. Invoices shall reflect actual time on site only; the trip charge is designated solely to cover travel costs and shall not be duplicated in labor billing. Trip charges are permissible for Time and Material calls including repair, after hours, and emergency calls. Trip charge shall not apply to PM tasks, or PM repairs.

6. Repair Costs If the Service Provider expects a repair to exceed $3,000.00, the technician or another Service Provider representative shall contact the DDR prior to initiating the repair and shall provide a written estimate of the repair costs. This estimate shall include a detailed listing of expected labor costs by personnel classification, rate, and hours; an itemized description of required parts and their costs; and a schedule for when the work can be performed. This estimate must be approved in writing by the DDR and must be retained and submitted by the Service Provider to the County with the final service report.

The estimate must adhere to the rates stated in the Bid Schedule.

7. Installation Services The Service Provider shall be responsible for all new electrical installations and system upgrades. Estimates should be requested in advance and provided to the DDR itemized and in accordance with the time and material markup rates set forth in the Bid Schedule.

8. Basis of Compensation Compensation to the Service Provider for service call responses will be based on the hourly labor rates provided in the Bid Schedule for the contract, the actual cost of parts plus a percentage markup indicated in the same bid (but not to exceed the percentages provided in the Bid Schedule) and a fixed Service Call Charge when applicable. Hours shall be calculated daily from the time the Service Provider’s personnel arrives at a service location until the personnel leaves the site. Travel time to and from the location will not be compensated, and travel time away from the service location will not be compensated on an hourly basis. However, one Service Call Charge of a fixed amount may be added to a service call to

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cover all travel time, including time away from the service site to pick up parts or materials. After hours labor rates may be charged for time outside of the “normal hours” specified in the bid when requested by the County. Emergency service calls shall be billed at the emergency rates as stated in the Bid Schedule. Parts must be itemized and billed at actual cost plus the pre-determined markup. The Service Provider also agrees that it will provide documentation of costs for parts and materials upon request of the County. This is accomplished by attaching the itemized invoice. Subcontractor services when authorized by the County shall be billed at markup rates in the Bid Schedule for subcontractor markup percentage.

Subcontractor costs must be documented.

Each participating department may have some procedural variations for service requests, reporting, and invoicing. It shall be the responsibility of the awarded Service Provider to work with participating department to meet operational needs.

9. Utilization of Personnel The Service Provider will typically be expected to utilize one (1) technician for a routine service call or repair. If the Service Provider anticipates using additional staff for the repair, it shall obtain approval from the DDR prior to committing to the use of the additional staff. The County will withhold payment for any invoice reflecting additional labor, where this support did not have prior approval. Staff utilization on larger scale repairs and projects with written authorization from the County shall reflect the staffing levels in the Service Provider’s approved proposal.

IV. PART ONE SPECIFIC

A. Annual Program of Preventative Maintenance (PM) Gwinnett County has designated a list of equipment for which it requires a set schedule of preventative maintenance tasks.

Detailed checklists for each equipment type are provided below. The frequency of service will be as represented in the Bid Schedule. Actual months (or year) of service for each facility will be provided by the DDRs after award. The Service Provider shall provide all labor, materials, and specialized equipment to perform comprehensive electrical preventative maintenance (PM). The maintenance shall ensure system reliability, personal safety, and compliance with life safety and electrical codes such as NFPA 70B, 70E, IEEE43, IEEE95 standards.

The County PM checklists are a minimum set of tasks to be performed during preventative maintenance procedures. The awarded Service Provider(s) shall review the PM procedures provided and suggest additional tasks as necessary.PM details and checklists are provided in below.

All work is to be performed by a licensed electrician or qualified testing technician. Test equipment shall be calibrated, and calibration records shall be made available to the County upon request.

B. Participating Departments This Invitation to Bid encompasses electrical services supporting multiple County departments, each maintaining a unique portfolio of facilities, equipment types, and operational requirements. This section is intended to provide department specific context to ensure the Service Provider understands the full scope of services required and the operational constraints unique to each participating department.

The Service Provider shall treat each participating department as a separate entity with respect to scheduling, reporting, and invoicing. All services performed within each department's portfolio shall be coordinated with the Designated Department Representative.

Upon award, each department shall appoint a Designated Department Representative (DDR) to administer the contract.

In the absence of this individual the DDR may designate alternate personnel to provide the same directions or decisions as described herein.

Police Services The Gwinnett County Police Department (GCPD) operates a diverse portfolio of public safety facilities including police headquarters, precincts, specialized operations facilities, training facilities, fleet and maintenance facilities, an aviation hangar, and other support buildings. These facilities utilize electrical equipment and systems operating across low, medium, and high voltage applications and support mission-critical public safety operations on a twenty-four (24) hour per day, seven (7) day per week basis. Due to the critical nature of public safety, the preventive maintenance requirements for GCPD facilities exceed those of typical commercial facilities in operational sensitivity, system reliability, and continuity of service.

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All test equipment utilized under this contract shall be properly calibrated in accordance with manufacturer’s recommendations and applicable industry standards. Documentation verifying calibration shall be maintained by the Service Provider and made available to the County upon request.

The Service Provider shall coordinate all work activities with the GCPD DDR. Any work involving electrical outages, de-energization of equipment, or interruption of critical building systems shall require prior approval from the GCPD DDR and shall be scheduled during times designated by the County.

Fire and Emergency Services Fire and Emergency Services (Fire) will be participating in both the T&M and PM portions of this contract.

Support Services Department of Support Services (DoSS) is the primary Department for administration of this contract. DOSS operates a diverse portfolio of service locations including courthouses, tag offices, community resource centers, detention facilities, medical examiner, as well as general buildings. These facilities vary in hours of operation, levels of service, security requirements, and criticality. Thus awarded Service Provider shall coordinate with the DDR to service these locations efficiently and with as little disruption to facility operations as possible.

Sheriff’s Office Due to the facility’s high-security environment, all Service Providers are required to comply with established security protocols, which include but are not limited to:

• Daily sign in and sign out procedures.

• Compliance with identification and badge display requirements.

• Toll and equipment control policies.

Assigned escorting provided by Sheriff’s Office staff for all Service Providers while inside secure areas. The Sheriff’s Office will have a Sheriff specific PM devoted to Dry Type Transformers.

Parks and Recreation Parks and Recreation will have all PMs for Parks and Recreation Facilities handled by Licensed in house electrical staff. Parks and Recreation will not be participating in the PM part of this contract.

C. PM Scheduling At the commencement of the contract term, the Designated Department Representative (DDR) shall collaborate with the awarded Service Provider to establish a comprehensive preventative maintenance (PM) schedule. This schedule will ensure the timely execution of all PM tasks at the specified intervals, in accordance with the contract requirements and agreed-upon service standards.

The Program of Preventative Maintenance shall require careful coordination between the DDR and the Service Provider.

Work orders for Preventative Maintenance shall be issued to the Service Provider with end user contacts as well as time ranges to perform the Preventative Maintenance with as little disruption to facility operations as possible. It will be the responsibility of the Service Provider to schedule all work around facility operations. When technicians are dispatched for PM work the Service Provider shall send the DDR a dispatch email. This correspondence shall at a minimum contain the technician’s name, Work Order number, address of the facility, equipment to be serviced, as well as estimated arrival time.

Effective communication will be crucial to the success of this contract.

Pricing as indicated in the Bid Schedule shall be all inclusive for Preventative Maintenance Services. No upcharge of any kind shall be permitted.

D. Electrical PMs

1. Wattstopper Nash Courts Building- Monthly The Service Provider shall provide a 24/7/365 emergency response for failures and/or troubleshooting of the Wattstopper lighting control system that impacts court operations, life safety egress, administrative spaces, detention and secure area lighting. The County will divide requests into two (2) categories: Emergency and High Priority. Emergency requests will involve life safety, active courtrooms, detention areas, and/or service interruptions. High priority may include a single zone

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failure in a non-secure area. Service Provider shall be expected to respond to Emergency requests within 30 minutes and be on site within two (2) hours. High Priority Requests shall require an in the field response within 8 hours, during normal business hours.

Personnel performing services on the Wattstopper system shall be a Wattstopper certified technician, with Legrand training.

The Service Provider shall be expected to respond to calls the County has determined are emergencies, including but not limited to the following:

• Total or partial lighting failure in any courtroom, holding cell, sally port, control room, or secure hallway.

• Lights stuck OFF in any occupied secure area.

• Lights remain on in areas requiring after hours blackout.

• Lighting control panel failure affecting one or more zones.

• Loss of manual override/ override switches not performing correctly.

• Any failure during active court proceedings or scheduled dockets.

• Sensor or controller failure creating a security or ADA accessibility issue.

2. Lightening Protection and Site Grounding Annual for Critical Buildings, Triennial for all others.

The Service Provider shall perform preventative maintenance inspections of all lightening protection systems and site grounding systems at facilities designated by the County. The Service Provider shall also be responsible for identifying and documenting facilities where lightening protection or grounding systems are absent, deficient, or require installation. When available, the County shall provide record drawings to provide a baseline reference for this effort.

Reference Description NFPA 780 Standard for the Installation of Lightning Protection

Systems UL 96A Installation Requirements for Lightning Protection

Systems UL 96 Lightning Protection Components LPI-175 Lightning Protection Code IEEE Std 81 Guide for Measuring Earth Resistivity, Ground

Impedance, and Earth Surface Potentials NEC (NFPA 70) Article 250 Grounding and Bonding

3. Main Breaker and Switchgear Maintenance Annual for Critical Buildings, Triennial for all others.

Service Provider shall perform preventative maintenance on all main breakers and switchgear. This shall include operational exercising, lubrication of moving parts, and torque verification, of all electrical connections. Work shall include an infrared thermal scan of all energized switchgear components conducted under normal load. A written report identifying anomalies ranked by severity classification. Service Provider shall provide a complete maintenance report documenting findings, corrective actions taken, and recommendations for deficiencies beyond the scope of the PM service.

IR inspections shall be performed while equipment is energized and under normal load conditions whenever possible. Minimum recommended load during scanning: 40% of normal operating load. Inspections shall be conducted by qualified thermographers trained in electrical safety and infrared imaging. Personnel shall comply with arc flash and shock protection requirements per NFPA 70E. Deficiencies shall be documented and prioritized for corrective action.

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NFPA 70 National Electrical Code (NEC) NFPA 70B Standard for Electrical Equipment Maintenance NFPA 70E Electrical Safety in the Workplace IEEE Std 3007.2 Recommended Practice for Operation and

Maintenance of Industrial and Commercial Power Systems

NETA ATS Acceptance Testing Specifications NETA MTS Maintenance Testing Specifications OSHA 29 CFR 1910 Subpart S Electrical Safety Requirements Manufacturer O&M Manuals Equipment-specific maintenance requirements

4. Automatic Transfer Switches (ATS) Service Provider shall perform preventative maintenance of ATS, including inspection and cleaning of contacts, lubrication of mechanical components, torque verification of electrical connections, and operational testing of manual transfer sequences under load. All work shall conform to NETA MTS and manufacturer specifications. Service Provider shall provide service report documenting findings, as found/left settings, and recommendations for any deficiencies detected.

5. High and Low Voltage Panels Panel Preventative Maintenance shall encompass a visual inspection for heat damage, corrosion, and loose connections.

Thermal scanning shall be performed to determine if any hotspots are present. Torque verification, breaker exercising, and trip testing shall be performed. Insulation resistance testing as well as interior cleaning shall also be performed.

Documentation of all results and finding shall be included in the service report.

6. Electrical Transformers Scheduled transformer PMs ensure reliable commercial power distribution, prevents cascading electrical faults, and allows the realization of equipment life spans. The program is intended to identify thermal degradation, mechanical wear, and insulation breakdown. This should minimize catastrophic failures and ensure continuous operation.

E. PM Checklists The Preventive Maintenance checks listed are a minimum list of required tasks that Gwinnett County demands to be performed. It is expected that Service Providers will add additional tasks, as necessary. This will ensure our equipment has minimal downtime and maximum service life, as well as keeping warranties, when present, intact.

At the beginning of each month the County’s Computer Maintenance Management software automatically generates the PMs for the given month, these will be sent to the Service Provider(s). All PMs must be performed in the stated month.

Departments may have slightly different processes. Failure to perform PM in assigned month may result in forfeiture of that PM. PM checklists can be found in section below.

F. Priority Matrix

PRIORITY DESCRIPTION REQUIRED ACTION

Critical Immediate safety or operational risk Notify DDR immediately; repair prior to returning equipment to service

Serious Potential Failure condition Repair within next scheduled outage

Moderate Degraded condition Monitor and schedule repair Minor Low-Risk or cosmetic condition Correct during next PM cycle

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G. PM Safety Requirements

• Before performing maintenance or testing:

• Follow Lockout/Tagout (LOTO) procedures.

• Use approved fall protection of rooftop or lift work.

• Verify weather conditions are safe and conducive to work being performed.

• Maintain minimum approach distances from energized conductors.

• Use calibrated test equipment. Current certificates must be provided with each report for all equipment used.

• Perform arc flash and shock hazard risk assessment.

• Use appropriate PPE per NFPA 70E.

• Verify absence of voltage using properly rated test equipment.

• Ensure emergency systems are available before disabling ATS equipment.

• Factory authorized service personnel for specialized breakers and relays.

H. Pm Checklists

1. Site Grounding and Lightening Protection

Visual Inspection of Air Terminals

• Inspect all air terminals for the following conditions:

• Physical damage.

• Corrosion.

• Loose mounting hardware.

• Missing components.

• Improper alignment or bent terminals.

• Confirm air terminals remain securely attached.

• Confirm required spacing and coverage remain compliant.

Acceptance Criteria

• No corrosion or mechanical damage. Air terminals securely mounted. No missing components.

Inspection of Main Conductors and Bonds

• Inspect conductors for mechanical damage, sharp bends, loose connections, corrosion, and broken strands.

• Confirm conductor routing remains continuous.

• Inspect all bonding connections to structural steel, mechanical systems, electrical systems, and rooftop equipment.

• Confirm bonding jumpers remain intact.

• Acceptance Criteria

• Conductors continuous and mechanically secure. No signs of overheating or corrosion. Bonds tight and intact.

Grounding System Inspection

• Inspect grounding electrodes and accessible ground connections.

• Confirm grounding conductors are protected from physical damage.

• Inspect ground wells and test points.

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• Check for soil erosion or damage around grounding systems.

• Grounding system intact. No loose or damaged connections. Ground access points accessible.

Ground Resistance Testing

• Perform fall-of-potential or clamp-on resistance testing.

• Record measured resistance values.

• Compare readings to previous test results.

• Investigate significant changes or elevated resistance.

• Ground resistance within facility engineering limits. Stable readings compared to baseline.

Recommended Benchmark

• Typical target: 10 ohms or less, unless otherwise specified by engineering design.

Surge Protection Device (SPD) Inspection

• Inspect installed SPDs for indicator status, physical damage, evidence of overheating, and loose connections.

• Confirm SPD status indicators show normal operation. Record SPD model and condition.

• SPD indicators show operational status. No visible damage. Connections secure.

Roof Penetrations and Mechanical Changes

• Inspect areas modified by roofing repairs, HVAC installation, antenna installation, solar panel installation, or structural modifications.

• Confirm lightning protection components were not removed or disconnected.

• Confirm newly installed rooftop equipment is properly bonded.

• System continuity maintained.

• All new metallic equipment bonded. No disconnected conductors.

Continuity Testing

• Confirm electrical continuity of conductors and bonds.

• Test suspect connections.

• Record measured resistance values.

• Continuous conductive path confirmed. No open circuits.

Corrosion Inspection

• Inspect dissimilar metal interfaces. Check for galvanic corrosion.

• Inspect coastal or chemical exposure areas closely. Replace corroded hardware and connectors.

• No significant corrosion present. Protective coatings intact.

Labeling and Documentation Review

• Confirm inspection tags are current.

• Confirm test reports are available.

• Update as-built drawings if modifications occurred.

• Record deficiencies and corrective actions.

• Documentation complete and current. Deficiencies tracked to closure.

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Documentation Requirements

• Inspection records shall include; date of inspection; inspector name and qualifications; weather conditions (where applicable); test equipment used with current calibration certificates; ground resistance readings (where applicable); deficiencies identified; corrective actions taken; photographs of deficiencies; follow-up repair dates.

2. Main Breaker and Switchgear

Applicable Codes and

Standard

Severity Guidelines

Temperature Rise Above Similar Components Condition Severity 1–10°C Monitor 11–20°C Schedule Repair 21–40°C Repair ASAP >40°C Immediate Action

Equipment Covered:

Main service breakers, low-voltage power circuit breakers, molded case circuit breakers (MCCB), insulated case circuit breakers (ICCB), air circuit breakers (ACB), metal-enclosed switchgear, metal-clad switchgear, draw-out breakers, main-tie-main switchgear lineups, protective relays and trip units, and bus bars and cable terminations.

Main breaker and Switchgear PM Checklist:

Visual Inspection

• Inspect switchgear exterior for damage or corrosion.

• Confirm doors, covers, and interlocks are secure.

• Check for moisture intrusion or condensation.

• Inspect space heaters and ventilation systems.

• Confirm breaker position indicators.

• Inspect indicating lights and meters.

• Check for abnormal odors or sounds. Inspect for dust accumulation and contamination.

Annual De-Energized Maintenance Cleaning

• De-energize and LOTO equipment.

• Vacuum and clean compartments.

• Remove dust, debris, and contamination.

• Clean insulation barriers and shutters.

• Inspect ventilation openings.

Reference Description NFPA 70 National Electrical Code (NEC) NFPA 70B Standard for Electrical Equipment Maintenance NFPA 70E Electrical Safety in the Workplace IEEE Std 3007.2 Recommended Practice for Operation and

Maintenance of Industrial and Commercial Power Systems

NETA ATS Acceptance Testing Specifications NETA MTS Maintenance Testing Specifications OSHA 29 CFR 1910 Subpart S Electrical Safety Requirements Manufacturer O&M Manuals Equipment-specific maintenance requirements

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Mechanical Inspection

• Inspect breaker alignment and operation.

• Inspect racking mechanisms.

• Lubricate moving parts per manufacturer recommendations.

• Confirm shutters and interlocks function properly.

• Inspect springs, latches, and operating assemblies.

• Inspect bus insulation and barriers. Inspect grounding connections.

Torque Verification

• Confirm torque on main lugs, bus connections, ground connections, and cable terminations.

• Use…

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