Invitation for Bid (IFB)

TAC 775F

Supplies or Services Requested: 911 Call Center Janitorial Services

Department: Asset Management Department

NIGP Commodity Code(s): 910-39

Solicitation Schedule

EVENT DATE

IFB Issue Date

10/16/2026

Pre-Bid Conference 911 Call Center 801 E. Oklahoma St., Tulsa, OK

10/27/2026 at 10:00 AM CT

Deadline for Questions Submitted to assigned buyer via email.

11/08/2026 10 Days prior to IFB due date

Bid Submission Date Either mailed or delivered to City Clerk address. Bids are open the day after the due date.

11/18/2026

If You have any questions or need additional information, contact the Assigned Buyer:

Darin Johnson | darinjohnson@cityoftulsa.org All questions should be emailed with TAC 775F on the subject line.

City of Tulsa Finance Department

Submit Bids (sealed) to:

City of Tulsa – City Clerk’s Office 175 E. 2ND St., Suite 260 Tulsa, OK 74103

Bids (2 total:1 original, 1 copy) must be sealed and either mailed or delivered.

Write the Bid Number, Supplies or Service requested (as listed above), and Bid Opening Date on the lower left corner of the outside of Your Bid envelope. Feel free to use included packing slip. No faxed or emailed Bids will be considered.

Barring certain circumstances (Section III-5), Bids received after the stated date and time will not be accepted and will be returned to the Bidder unopened.

TAC 775F | 911 Call Center Janitorial Services | Issue Date: 10/16/2026

IFB Rev 02/2024 2

I. STATEMENT OF PURPOSE:

1. Overview and Goals The goal of this solicitation is to secure a source to provide Janitorial Services for the 911 Call Center for the Asset Management Department of the City of Tulsa.

2. Term of Contract The City intends to award a one-year annual contract. The City may offer the Seller the opportunity for additional one-year terms. The City also reserves the right to make multiple or partial awards.

To do business with the City, You must agree to the terms and conditions of the City’s standard Purchase Agreement, indicated by Your Authorized Agent’s signature on the Purchase Agreement.

Capitalized terms used in this IFB and not defined in the Purchase Agreement shall have the meanings as ascribed to them in Title 6, Chapter 4 of the Tulsa Revised Ordinances.

The entire Invitation for Bid (IFB), including any additional information submitted by Bidder and Accepted by City will be included as part of the Agreement between Seller and City. All sheets of this IFB (including Sections I-V) must be submitted.

Authorized Agent Several parts of the Bid (Affidavits, Purchase Agreement) must be signed by an “Authorized Agent.” An Authorized Agent means an agent who is legally authorized to bind the Seller under the law of the state in which the Seller is legally organized. For instance, under Oklahoma law, the Authorized Agent for each of the following types of entities is as stated below:

o Corporations – the president, board chair or board vice chair (or the vice president if the corporation was formed in Oklahoma) can sign; others can sign if they have and provide the City with (i) a corporate resolution giving them authority to bind the Seller, and (ii) a recent certificate of secretary indicating the authority is still valid and was in full force and effect on the date of the signature. (See IFB Section VI for sample of a Certificate of Secretary) o General Partnerships – any partner can sign to bind all partners.

o Limited Partnerships – the general partner must sign.

o Individuals – no additional authorization is required, but signatures must be witnessed and notarized.

o Sole Proprietorship – the owner can sign. Any other person can sign if s/he provides a recent Power of Attorney, signed by the owner, authorizing him/her to bind the sole proprietorship.

o Limited Liability Company (LLC) – any manager of the LLC elected by the members of the LLC, or any member signing as manager of the LLC. All other signers will need a Consent of Members signed by all the Members of the LLC authorizing their signature on or up to 30 days before the date of their signature. (See Section VI for sample of a Consent of Members)

Entities organized in states other than Oklahoma must follow the law of the state in which they are organized.

https://library.municode.com/ok/tulsa/codes/code_of_ordinances?nodeId=CD_ORD_TIT6FIDE_CH4PU_S407FOCOPUORGERECOPR

IFB Rev 02/2024 3

II. SCOPE OF SERVICES AND SPECIFICATIONS

1. Scope of Services The City is requesting Bids for Janitorial Services at the 911 Call Center for use by the Asset Management Department of the City of Tulsa.

Seller Qualifications

1. Sellers must have and maintain a phone number where they can be contacted within thirty (30) minutes, seven (7) days per week.

2. Sellers must also have and maintain a separate working email where copies of reports, pictures, and other information can be sent as needed.

3. Seller and any principals, officers or employees who will work on City premises must be capable of passing the required background checks.

2. Specifications

For the purposes of the Specifications, the “City Representative” shall mean “Asset Management Representative(s)” and “Facilities Representative” shall mean “911 Call Center Representative”.

The Bid must meet or exceed the following Specifications.

1. SERVICES/SUPPLIES/EQUIPMENT

Seller shall furnish all necessary labor, tools, appliances, equipment, supplies, maintenance and other accessories, services, and facilities to perform the services at the City facilities designated in this IFB other than supplies supplied by the City of Tulsa.

2. CLEANING REQUIREMENTS

The specific cleaning requirements specified herein establish the minimum cleaning requirements. It is expressly understood by the Seller that the intent of this Agreement is to supply the complete janitorial services for the interior and exterior portions of the buildings listed.

3. AREA INCLUDED IN THE AGREEMENT

It is expressly understood by the Seller that the intent of this Agreement is to supply the complete janitorial services for the interior and exterior portions of the location. This includes a 6 Ft. perimeter around the exterior of the building and a 6 Ft. perimeter around each concrete walkway.

4. AREA EXCLUDED FROM THE AGREEMENT

All areas listed in this Agreement are included in the scope of services. However, certain areas will receive service only when specifically requested by the City.

5. LABOR HOURS

The 911 Call Center operates twenty four hours a day, seven days a week under the auspices of Tulsa Police Department. It does not shut down for inclement weather or holidays.

Janitorial contractors are required to provide general purpose cleaning service daily with a two person crew for a minimum of five (5) hours per crew member between the hours of 8:00 AM to 5:00 PM. All janitorial services provided shall not interfere with the day to day operations of the 911 Call Center or its staff. It is preferred that noisier cleaning

IFB Rev 02/2024 4 activities such as but not limited to vacuuming and floor cleaning occur between the hours of 3:00 pm to 5:00 pm due to lesser call quantities in the Call Center.

Seller shall guarantee the minimum number of labor hours, including number of personnel.

These guaranteed minimum labor hours are for general purpose cleaning only. Monthly cost must include all the tasks listed on Schedule A to be completed upon the reoccurring frequency listed per task. Whatever labor hours the Seller guarantees will be expected. If Seller supplies less than the guaranteed labor hours, a deduction of $25 per hour shall be made for each hour not supplied.

6. SCHEDULING

Seller shall be responsible for the scheduling of the cleaning requirements specified herein.

All services shall be performed during the frequency schedules prescribed in this Agreement and all work shall be completed without interfering with the proper performance of City of Tulsa day-to-day procedures within the facilities. The City reserves the right to approve and make suggested changes to the schedule set up by the Seller. Seller shall be responsible for the scheduling of the cleaning requirements specified herein. All services shall be performed during the frequency schedules prescribed in this Agreement and all work shall be completed without interfering with the proper performance of City of Tulsa day-to-day procedures within the facilities. The City reserves the right to approve and make suggested changes to the schedule set up by the Seller.

7. INITIAL CLEANING

Upon cleaning each area for the first time, as identified on the Schedule A: Required Task and Frequency, Seller shall remove all residual, accumulated dirt and soil; even though such dirt and soil may have been in existence prior to the effective date of this Agreement.

TABLE 1 - JANITORIAL CLEANING LOCATION

911 Call Center (Main Building) 801 E. Oklahoma 29,110 Sq. Ft.

911 Call Center (Smoke Shelter) 801 E. Oklahoma 96 Sq. Ft.

911 Call Center (Trash/Dumpster area) 801 E. Oklahoma 206 Sq. Ft.

911 Call Center (Inner Courtyard) 801 E. Oklahoma 5,950 Sq. Ft.

Approximate Total 35,362 Sq. Ft.

Flooring Types Approximate Square Footage Loop Pile Carpet 3,500 Ceramic Tile 400 Removable Carpet Tile Squares 6,500 Removable Computer Room Access Panels 1,500 Vinyl Tile 4,500

IFB Rev 02/2024 5

JANITORIAL SERVICE DAYS

General purpose cleaning will be performed during DAYTIME HOURS ONLY 8am to 5pm Monday through Sunday every day of the year including Holidays. Periodic services may be performed outside these hours upon request.

All cleaning such as but not limited to cleaning of carpets, stripping, and waxing of hard floor surfaces, sealer applied to restroom/locker room floors and wall tiles and other periodic tasks SHALL be coordinated through the Facilities Representative a minimum of at least one (1) week before the cleaning is started.

SUPPLIES

SELLER FURNISHED SUPPLIES

The Seller will furnish all necessary supplies other than those listed as supplied by the City of Tulsa, including but not limited to cleaners, disinfectants, waxes, wax stripping materials, wastebasket liners, and other products required to provide the janitorial services. Supplies shall be of the highest quality and the most suitable type or grade for the work specified in this Agreement.

Only unscented or non-fragrance items are to be utilized.

The City of Tulsa reserves the right to reject any chemical and/or cleaning agent used by Seller in this Agreement, and it shall be replaced with a product that meets with the approval of the City.

All chemicals utilized in City facilities must be properly identified with the manufacturer’s label and name of custodial company on each container.

Any chemical found in a City facility without the required labeling may be removed from the facility at the Seller’s expense, and written notice of the violation shall be issued to the Seller.

All chemicals shall be handled, stored, and disposed of in accordance with manufacturer recommendations, OSHA Hazard Communication Standards, and all applicable regulatory requirements. Seller will be familiar with and operate within the guidelines set forth by the Occupational Safety and Health Act and other Federal, State, or local regulations, which affect custodial and housekeeping operations.

SAFETY DATA SHEETS (SDS)

Two sets of Safety Data Sheets for all chemicals and cleaning agents must be supplied within a binder. One set/binder is to be on file with the City Representative, and one set/binder is to remain within the chemical and cleaner storage space on the 911 Call Center premises. If chemicals or cleaning agents are added or removed from use, the SDS binders shall be updated accordingly.

Seller’s employees are to have Safety Data Sheets provided in their primary language if it is not English.

CITY OF TULSA FURNISHED SUPPLIES

The City of Tulsa shall provide the following supplies for this Agreement, and the Seller will use these supplies to fill dispensers located throughout the building which are also supplied by City.

• Toilet Tissue

• Seat Covers

• Paper Towels

• Liquid Hand Soap

IFB Rev 02/2024 6

City provided supplies are to be stored separate from Seller provided supplies and equipment.

UNDER NO CIRCUMSTANCES ARE CITY OF TULSA SUPPLIES TO BE USED IN THE

CLEANING OF ANY CITY-OWNED FACILITIES COVERED BY THIS AGREEMENT.

EQUIPMENT

SELLER FURNISHED EQUIPMENT

The Seller shall furnish all equipment necessary to perform the janitorial service tasks. Seller’s equipment shall be of the size and type suitable for completing the various types of work described and for operating from existing sources of City furnished electrical power. The City of Tulsa reserves the right to reject any equipment used in this Agreement by Seller and such equipment shall be replaced with equipment that meets with the approval of the City.

EQUIPMENT INSPECTION

All equipment and attachments necessary to perform janitorial service tasks must be available for inspection at the 911 Call Center. The equipment and their attachments must be in new condition and capable of performing the work for which they were intended. If new equipment is on order, purchasing documents that describe the equipment sufficiently for evaluation must be available for review by the City Representative. Such equipment must be on the job site within 30 calendar days from the effective date of this Agreement. The new equipment will be subject to inspection for compliance.

CLEANING SUPPLIES AND EQUIPMENT STORAGE SPACE

The 911 Call Center has designated two storage rooms for use by Seller. One for storing chemicals and cleaning agents and one for equipment and supplies. Seller may store City-approved supplies, materials and equipment only in the designated janitorial storage areas. Seller agrees to keep these storage areas in accordance with all applicable fire regulations and in a neat and tidy manner. The use of City storage facilities will be on a space available basis and subject to the approval of the City Representative. Under no circumstances will supplies or equipment be placed or left in hallways, corridors, restrooms, or other spaces.

HOUSEKEEPING SERVICE

All wet mop heads, sponges and other similar tools must be rinsed carefully after use and replaced with new or clean dry mop heads, sponges, etc., when rinsing no longer restores them to a reasonable state of cleanliness, or daily, whichever occurs sooner. Conventional brooms, push or otherwise (unless otherwise specified), will not be used inside the building. When not in actual use, all such equipment, tools, and carts will be stored or left only in the designated storage areas.

Dirty water and cleaning solutions shall be disposed of immediately in mop sinks. Cleaning solutions cannot be dumped into floor drains. Fixtures of areas where water is obtained and disposed of shall be kept clean and sanitary at all times. Sinks will be cleaned daily and sink strainers shall not be removed except for cleaning purposes and shall then be properly replaced. Particular care will be taken to prevent mop shreds and other such material from getting into drains.

All materials and supplies shall be stored in coordination with applicable building fire regulations. In no case shall rags or cloths be permitted to accumulate in boxes or cans. However, rags may be stored in metal containers at the floor level, provided the containers are equipped with a lid which is kept in place at all times. Rags, mops, brushes, wax and other combustible materials used which contain a residue of animal, vegetable, or mineral oils are subject to spontaneous ignition and must

IFB Rev 02/2024 7 be disposed of or stored outside of the building in covered metal containers in the area designated.

In any area where equipment and supply closets are shared jointly by Seller and/or City, the responsibility for cleaning the closet will rest upon the Seller.

OPERATIONS

SUPERVISION AND TRAINING OF EMPLOYEES

The Seller shall provide supervision and appropriate training to assure competent performance of the work, and the Seller or their authorized agent will make sufficient daily routine inspections to ensure that the work is performed as required. Copies of these inspection reports will be provided to the City daily.

In addition to daily inspections, the Seller shall perform and document quality control inspections of each facility at least twice per month to verify compliance with all required tasks, frequencies and performance standards. Completed quality control inspection reports for the applicable billing period shall be submitted to the City Representative along with the Seller’s monthly invoice.

Seller’s Job Manager and Supervisors must be literate and fluent in the English language, because of the necessity to read chemical labels, job instruction and signs, as well as the need for conversing with management personnel or other City of Tulsa employees.

ASSIGNMENT OF EMPLOYEES:

The Seller hereby agrees that any of their employees who may be assigned to perform services under this Agreement, shall be used exclusively for that purpose during the hours that they are working in areas covered by this Agreement and shall perform no other janitorial work at City of Tulsa facilities.

WORK REPORTS

Work reports will be required weekly on a form supplied by the City Representative. The work report shall be signed and dated by Seller or their site representative and submitted to the City Representative by start of work shift the following business day. Work reports will be maintained by Seller.

The work report must contain the following information as a minimum:

• Routine janitorial service tasks that were completed and checked off.

• Discrepancies from the routine scheduled tasks and an explanation of the circumstances involved.

• Any property or equipment that is not in a serviceable or operating condition, listed by description and location.

• Damage, vandalism or broken windows by description and location.

• Seller’s employee(s) name who completed the tasks and work report.

• Date of work completed and date work report completed.

COMMUNICATION

Seller shall direct all routine communications to the Facilities Representative. If an issue cannot be resolved at that level, Seller shall escalate it to the City Representative – Custodial Contracts Inspector. If further escalation is necessary, Seller shall contact the City Representative – Maintenance Contracts Coordinator who is the final authority for all contract related matters. The Seller shall follow this communication hierarchy unless otherwise authorized in writing by the Maintenance Contracts Coordinator.

IFB Rev 02/2024 8

INSPECTIONS

Seller must inspect the completed janitorial service tasks performed by Seller’s employee(s) on a weekly basis and submit a report of their findings to the City Representative. The City Representative may conduct random inspections of the areas covered under this Agreement to ensure compliance with contract service terms. Any major complaints that require documentation of services performed or an alleged violation of the Agreement either by the Seller or the City shall be filed by either and/or both parties in writing to the City Representative, within twenty-four (24) hours after the infraction.

SIGN-IN SHEET

Each person working at this City facility will sign in and out of the Janitorial Logbook daily.

Each Seller employee working in a City facility shall personally sign in and sign out using their full first and last name and the actual time of entry and exit. Employees shall not sign in or out for another employee. Incomplete, inaccurate, falsified or unidentified sign-in entries shall constitute a performance deficiency.

A minimum deduction of $25.00 per occurrence may be assessed for each incomplete, inaccurate, falsified or unidentified entry. In addition, any entry that prevents verification of an employee’s actual presence in the facility may be counted as skipped service, with corrective action taken in accordance with the Sellers’ Performance provisions of this Agreement.

ADDITIONAL SERVICES REQUEST

An hourly rate will be established for all other work requested of the Seller by the City in keeping with typical janitorial and cleaning services such as but not limited to additional deep cleaning when a room changes function such as moving from storage to office use or spruce up cleaning for visitors, etc. All additional service projects must be quoted and approved by the City Representative prior to work commencing.

The Seller will be reimbursed by the City on the basis of the hourly labor rate specified by the Seller in Exhibit A Item 2. of this Agreement, plus the City of Tulsa approved cost of the materials needed for the additional cleaning service.

SUSPENSION OF SERVICES

The City of Tulsa reserves the right to either temporarily or permanently suspend custodial services at various locations or areas listed in this Agreement. Notice of such suspensions will be made through the City Representative by verbal communication followed by a written letter.

EMERGENCY AND/OR PANDEMIC SERVICES

In the event of an emergency and/or pandemic threat to the City of Tulsa, the City Representative will work closely with the Seller to ensure appropriate Centers for Disease Control (CDC) disinfectants are utilized, and any additional Janitorial Services requirements are met. The frequency of cleaning and disinfecting will be required to be recorded on the work report checklist and provided daily to the City Representative. Checklist list will be provided. Failure to provide this information as required will result in the City of Tulsa taking the appropriate actions necessary to ensure these guidelines are met.

SELLERS’ PERFORMANCE AND PENALTIES

When the Seller is notified that services were not provided on a scheduled date or the overall quality level was unsatisfactory, an amount will be deducted at a flat rate of $60.00 per incident, plus any additional charges assessed at $25.00 per labor hour if corrective work is required.

IFB Rev 02/2024 9

If the quality of an important portion of the services is unacceptable, an amount will be deducted from the balance due to the Seller at a flat rate of $60.00 per incident, plus any additional charges assessed at $25.00 per labor hour if corrective work is required.

If the Seller provides fewer labor hours than the guaranteed minimum for any facility or service day, deductions shall be assessed at a flat rate of $60.00 per incident, plus any additional charges assessed at $25.00 per labor hour, in accordance with the Labor Hours provisions of this Agreement.“

The Deputy Director of Asset Management or authorized City Representative will decide all questions which may arise as to the quality and acceptability of any work performed under the Agreement.

Repeated deficiencies or unsatisfactory performance may result in cancellation of the Agreement.

THE FOLLOWING PENALTIES WILL BE ENFORCED

Janitorial Check In/Check Out Sheets in the Janitorial Logbook must be completed daily. There will be a deduction for the amount of time not identified on the Check In/Check Out Sheets. If minimum hours are not met by the Seller, the number of missed hour(s) shall be assessed at a minimum flat rate of $60.00 per incident, plus any additional charges assessed at $25.00 per labor hour, in accordance with the Labor Hours provisions of this Agreement.

Work Reports and Janitorial Check In/Check Out sheets will be required to be turned in weekly to the City Representative via email. There will be $25.00 deduction off the monthly invoice for each work report and check in/check out sheet which was not returned properly.

SECURITY

SECURITY CLEARANCE – HANDLED THROUGH CITY OF TULSA SECURITY

Prior to commencing any work under this Agreement, the City of Tulsa requires that the Seller and any principals, officers, or employees who will work on City premises undergo an enhanced background check. The Seller shall ensure this requirement is met and will pay for all costs associated with obtaining clearances.

A. Seller must submit to the City of Tulsa Security Office within fourteen (14) days prior to the starting date of this Agreement, a completed Oklahoma State Bureau of Investigation (OSBI) Form #CHRD01 “CRIMINAL HISTORY INFORMATION REQUEST” for all principals, officers or employees who will work on any City premises covered by this Agreement. This report must be current and completed within thirty (30) days of employees’ start date.

B. This same “CRIMINAL HISTORY INFORMATION REQUEST” requirement must be met for all new employees added during the term of the Agreement and must also be submitted within fourteen (14) days prior to working in City facilities. This report must be current and completed within the past thirty (30) days.

C. The City of Tulsa Security Office and City of Tulsa Asset Management shall be notified within twenty-four (24) hours of any changes of employment pertaining to employees that work in City of Tulsa buildings.

IFB Rev 02/2024 10

D. Identification badges shall be returned to City of Tulsa Security Office within seventy-two

(72) hours of termination of an employee for any reason.

E. Official City of Tulsa identification badges shall be issued by the City of Tulsa Security Office and shall be worn and displayed at all times by Seller and all Seller’s employees while on City premises (Cost of badges to be paid for by the Seller).

F. Janitorial employees working in Police Department Buildings will also be required to pass an enhanced Security clearance administered by Tulsa Police Department.

FAILURE TO COMPLY WITH A, B, C, D, E OR F OF THE ABOVE SECURITY

CLEARANCE SECTION MAY RESULT IN CANCELLATION OF THIS AGREEMENT.

SITE SECURITY

The 911 Call Center is a high security facility and entrance to the premises is tightly controlled. Only authorized Seller’s employees are allowed on the premises. Acquaintances, family members, assistants or any other person shall not accompany Seller’s employees into work areas unless they are also an authorized Seller’s employee.

Minors, including family members of the Seller or their employees, are not to be on the premises during work hours and are prohibited from performing any work under this Agreement. Seller’s employees are specifically prohibited from signing for or acknowledging receipt of deliveries on behalf of the 911 Call Center.

Keys shall be provided to the Seller for locked areas requiring cleaning. However, the provided keys shall not be removed from the 911 Call Center premises, nor shall they be duplicated.

IFB Rev 02/2024 11

TASK LIST AND FREQUENCY

The specific cleaning requirements specified herein establish the minimum cleaning requirements.

The Seller shall be responsible to supply complete custodial services for the interior and exterior portions of the buildings listed.

WORK TIME DESIGNATIONS:

Unless designated otherwise, the following time schedules are applicable.

• Daily: Work to be performed as scheduled in Janitorial Service Days

• Weekly: Work to be performed once per week, a minimum of four (4) days apart.

• Monthly: Work to be performed once per month.

• Quarterly: Periodic services to be performed in March, June, September, and December of each year

• Semi-Annual: Periodic services to be performed in January and July of each year

• Annual: Periodic services to be performed once per Agreement year, within the first sixty-

(60) days of each twelve (12) month period.

• As requested: City Representative(s) or Facilities Representative shall determine this work.

DEFINITIONS

• Dust (dry only) – Remove loose surface dust using a dry microfiber cloth or approved dusting tool. Liquids and feather dusters are not permitted. Dusting shall be accomplished by the removal of soil from the area, not by moving it from one surface to another.

• Damp Dust (water only) – Remove dust using a lightly moistened microfiber cloth or sponge with water only. The surface must not be left wet.

• Clean (water or light cleaning solution only) – Remove dirt, marks, smudges, or minor stains using appropriate cleaning methods, including lightly dampened cloths, cleaning wipes, or minimal moisture cleaning solutions suitable for the surface.

• Sanitize – Apply an approved disinfecting product to equipment or high touch surfaces to reduce germs and contaminants. Sanitizing is performed after cleaning and shall be done in accordance with manufacturer instructions.

• Wash (full water and light solution cleaning) – Perform water based cleaning, such as wiping or scrubbing with a cloth or brush, using water and approved cleaning solutions when appropriate. Restore the surface as close as possible to its original condition without causing damage.

IFB Rev 02/2024 12

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Office

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Conference Room

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Classroom

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Copier

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Kitchen

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Lounge/Breakroom

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Restroom

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Smoke Shelter

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Operations Floor

1. D Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Hallway Square

2. W Empty all waste receptacles and clean the interiors and exteriors when soil is present.

Electronics Rooms

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Office

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Conference Room

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Classroom

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Copier

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Kitchen

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Lounge/Breakroom

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Restroom

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Smoke Shelter

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Operations Floor

3. D Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Hallway Square

4. W Waste receptacle liners must be replaced with new liners when the existing liner is used or soiled.

Electronics Rooms

5. D Remove all litter, cans, papers, and other containers marked TRASH. Office

5. D Remove all litter, cans, papers, and other containers marked TRASH. Conference Room

5. D Remove all litter, cans, papers, and other containers marked TRASH. Classroom

IFB Rev 02/2024 13

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

5. D Remove all litter, cans, papers, and other containers marked TRASH. Copier

5. D Remove all litter, cans, papers, and other containers marked TRASH. Kitchen

5. D Remove all litter, cans, papers, and other containers marked TRASH. Lounge/Breakroom

5. D Remove all litter, cans, papers, and other containers marked TRASH. Restroom

5. D Remove all litter, cans, papers, and other containers marked TRASH. Smoke Shelter

5. D Remove all litter, cans, papers, and other containers marked TRASH. Operations Floor

5. D Remove all litter, cans, papers, and other containers marked TRASH. Hallway Square

6. D Dust/Clean desktops (only if the desktops are cleared of paper). Office

6. D Dust/Clean desktops (only if the desktops are cleared of paper). Classroom

6. D Dust/Clean desktops (only if the desktops are cleared of paper). Reception Desk

6. D Dust/Clean desktops (only if the desktops are cleared of paper). Operations Training

6. D Dust/Clean desktops (only if the desktops are cleared of paper). Operations Floor

7. D Clean and sanitize all headsets and telephone instruments throughout the week, ensuring consistent coverage and that all devices are serviced at least once every seven days.

Office

7. D Clean and sanitize all headsets and telephone instruments throughout the week, ensuring consistent coverage and that all devices are serviced at least once every seven days.

Conference Room

7. D Clean and sanitize all headsets and telephone instruments throughout the week, ensuring consistent coverage and that all devices are serviced at least once every seven days.

Classroom

7. D Clean and sanitize all headsets and telephone instruments throughout the week, ensuring consistent coverage and that all devices are serviced at least once every seven days.

Reception Desk

7. D Clean and sanitize all headsets and telephone instruments throughout the week, ensuring consistent coverage and that all devices are serviced at least once every seven days.

Operations Floor

8. W Empty and wash smoking receptacle at Smoke Shelter. Smoke Shelter

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Office

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Conference Room

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Classroom

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Quiet Room

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Lounge/Breakroom

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Entrance

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Lobby

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Reception Desk

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Operations Training

IFB Rev 02/2024 14

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Operations Floor

9. W Dust/Clean non-fabric chair surfaces and vacuum fabric chair areas to remove dust, smudges, marks, and debris.

Hallway Square

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Office

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Conference Room

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Classroom

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Storage

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Mechanical and Corridor

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Electronics

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Copier

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Exercise

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Quiet Room

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Kitchen

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Lounge/Breakroom

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Entrance

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Restroom

10. D Clean light switches, walls, and the horizontal surfaces of wall-mounted fixtures to remove fingerprints, smudges, and marks.

Lobby

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Reception Desk

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Janitorial Storage

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Paper Goods Storage

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Vending Market

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Operations Training

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Operations Floor

10. D Clean light switches, walls, and the horizontal surfaces of wall mounted fixtures to remove fingerprints, smudges, and marks.

Hallway Square

IFB Rev 02/2024 15

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

11. D Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Entrance

11. D Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Restroom

11. D Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Lobby

11. D Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Janitorial Storage

11. D Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Operations Training

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Office

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Conference Room

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Classroom

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Storage

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Mechanical and Corridor

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Electronics

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Copier

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Exercise

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Quiet Room

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Kitchen

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Lounge/Breakroom

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Entrance

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Reception Desk

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Paper Goods Storage

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

Vending Market

12. W Clean all door handles, frames, and kick plates to remove fingerprints, smudges, and other marks.

No Access

13. D Return chairs and waste receptacles to their proper locations after cleaning in all facility areas.

All facility areas

14. D All waste material shall be removed, bagged, and bags placed into City-provided dumpster for disposal.

All facility areas

IFB Rev 02/2024 16

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Office

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Conference Room

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Classroom

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Storage

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Mechanical and Corridor

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Copier

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Exercise

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Quiet Room

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Kitchen

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Lounge/Breakroom

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Entrance

IFB Rev 02/2024 17

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Reception Desk

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Paper Goods Storage

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Vending Market

15. D

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

No Access

16. W

Clean hard surface floors using the method appropriate for the flooring type.

Wet mop floors that can be wet mopped using an appropriate cleaning solution to remove soil. For hard surface floors that cannot be wet mopped, dust or damp dust floors as defined.

Electronics

17. Q Clean corners of rooms and the areas around wall mounted telephone and electrical outlets to remove dust, smudges, marks, and cobwebs.

All facility areas

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Kitchen

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Lounge/Breakroom

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Entrance

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Restroom

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Lobby

18. D Spray buff hard surface floors to remove black marks and scuffs and to restore floor finish gloss.

Hallway Square

19. D

Vacuum carpeted heavy traffic areas such as hallways, offices, and lobby areas to remove soil. Apply anti-static spray, a carpet care product used to reduce static electricity buildup, only in areas specified by the City and according to manufacturer instructions.

Office

19. D

Vacuum carpeted heavy traffic areas such as hallways, offices, and lobby areas to remove soil. Apply anti-static spray, a carpet care product used to reduce static electricity buildup, only in areas specified by the City and according to manufacturer instructions.

Operations Training

19. D

Vacuum carpeted heavy traffic areas such as hallways, offices, and lobby areas to remove soil. Apply anti-static spray, a carpet care product used to reduce static electricity buildup, only in areas specified by the City and according to manufacturer instructions.

Operations Floor

IFB Rev 02/2024 18

SCHEDULE A: REQUIRED TASK AND FREQUENCY

D = Daily, W = Weekly, M = Monthly, Q = Quarterly, S = Semi-Annual, A = Annual, R = As Requested

Task Room Type

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Office

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Conference Room

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Classroom

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Copier

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Exercise

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Quiet Room

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Reception Desk

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Paper Goods Storage

20. D Spot clean carpeted heavy traffic areas to remove daily stains and visible soil.

Operations Floor

21. W Vacuum and spot clean the call center raised floor carpet by designated areas throughout the week, ensuring the entire carpeted area is fully serviced at least once per week.

Operations Training

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Office

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Conference Room

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Classroom

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Copier

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Exercise

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Quiet Room

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Kitchen

22. D Spot dust all surfaces up to a height of six (6) feet using a dry dusting tool.

When dry dusting is insufficient to remove soil, damp dust as defined.

Lounge/Breakroom

22. D Spot dust all surfaces up to a height…