Uniform_Rental_PWS.pdf

PERFORMANCE WORK STATEMENT

1. BACKGROUND

The Bureau of Engraving & Printing (BEP) is the component of the Department of the Treasury that designs, engraves, and prints U.S. currency, postage stamps, and other U.S.

security products. Currency operations are conducted at both the Bureau’s Washington, D.C. facility and the Fort Worth, Texas, Western Currency Facility. Postage stamps are manufactured only at the Bureau’s Washington, D.C. facility. The Bureau’s Washington Currency Production Facility is the U.S. Government’s security printer and, as such, is a closed, high-security manufacturing facility.

The following scope of work is for uniform rental and laundry services at the Bureau of Engraving and Printing’s Western Currency Facility (WCF) located at 9000 Blue Mound Road, Fort Worth, TX 76131. The WCF is an additional security printing facility principally devoted to ensuring a safe, secure and reliable supply of banknotes to the Federal Reserve Board in institutions west of the Mississippi River. Approximately 450 employees at the WCF site require uniforms. Employees at the WCF generally work a 5-day week with the exception of federal holidays and the BEP year-end shutdown.

2. SCOPE OF SERVICES

The Contractor shall support WCF operations at 9000 Blue Mound Road, Fort Worth, TX by providing uniforms for BEP production, production support and maintenance employees. These employees regularly come into contact with contaminants and/or irritants such as paints, industrial inks, solvents and various types of acids and caustics.

The Contractor shall furnish all facilities, labor, material and transportation to provide weekly uniform rental and laundry services as defined in this Performance Work Statement (PWS). Generally, this includes but is not limited to provision of new uniforms to all employees requiring uniforms, appropriately labeled, and laundry of the uniforms to remove any residue of hazardous material and irritants including pressing or ironing. All work outlined in this PWS will be conducted under the purview of the Bureau’s designated Contract Officer Representative (COR).

3. CONTRACT REQUIREMENTS

3.1 Uniform Rental: The Contractor shall assume responsibility for planning and implementing a delivery schedule for uniform pick-up and delivery, including establishment of schedules to provide each employee with a clean uniform every workday, plus two extras for unforeseen circumstances, or other requested services; and establishment of work control procedures and work schedules for COR’s approval. Uniform specifications are included in Attachment B.

The Contractor will be provided with an employee list, with uniform size, working area, uniform color and style/type, within 10 calendar days after contract award.

The Contractor shall provide each employee with new uniforms within 4 weeks of receiving the employee list. Uniforms shall be manufactured in the U.S.

The contractor shall provide uniforms to approximately 450 employees.

Clean uniforms shall be delivered on Friday of each week before 8 am.

The contractor shall ensure that each employee has a clean uniform every day, with cleaning and alterations as required.

All garments shall be marked for each employee by name, identification number, work area, garment number, contract number and delivery order number.

The contractor shall assign each employee a unique identification number for billing and modification purposes. Each uniform shall be bar-coded or similar/equal with the employee identification number to allow for accountability.

Garments shall be labeled in accordance with the rules and regulations under the Textile Fiber Products Identification Act and in accordance with Trade regulation rules concerning care labeling of textile wearing apparel.

The contractor shall keep an accurate accounting of the uniforms delivered and picked-up, using a bar-code reader or similar/equal.

The cost of providing new uniforms on the initial issue shall be included in the weekly rental rate.

The contractor shall be notified by the COR of any increase in the number of employees requiring uniforms. The contractor will be provided with the uniform size, working area, uniform color and uniform style for any additional employees in the weekly delivery order.

The contractor shall allow for one service change order per employee due to change in size, an increase or decrease, at no additional charge during a given contract year.

The contractor shall provide all change and new order uniforms within 10 calendar days of receipt of delivery order.

To ensure a smooth transition to the next Contractor, the Contractor shall supply uniforms during the transition, for period of (6) weeks after contract termination. Extended services may be required for up to 3 months.

Within one (1) week of contract award, the Contractor shall provide the

BEP with test uniforms to allow BEP employees to be fitted for the uniforms at no additional cost to the BEP. Initial issue uniforms to be delivered within 4 weeks.

3.2 Maintenance Service

The contractor shall ensure that all garments are free from any defects such as holes, tears, misweaves, spots, uneven dyeing, loose or missed stitches, or anything that would affect appearance, usefulness or serviceability.

The contractor shall be responsible for replacing buttons and zippers and patching small rips or tears to the uniform, as requested, at no additional charge to the BEP. The contractor will provide repair tags, and make them available to the employees to identify these needs.

The contractor shall notify the COR when uniforms are deemed unserviceable, torn beyond repair or unsafe to be worn around machinery and require replacement. The COR shall be responsible for determining what is damaged beyond repair.

3.3. Reporting

The contractor shall provide a report to the COR with an exact accounting of the number of uniforms rented and delivered each week.

The contractor shall provide the following information when submitting reports and invoices, at a minimum:

- Contract number;

- Delivery order number;

- Package number (if applicable);

- Description of contents, including quantity of uniforms;

- Contractor’s name and address; and

- Point of destination.

The contractor shall provide the COR with a monthly accountability report.

The contractor shall provide the COR a monthly report identifying the number of uniforms replaced, the reason why it was replaced, any problems encountered and recommendations for changes.

The contractor shall provide the COR with a detailed monthly report of all charges to the BEP for lost or ruined uniforms, coveralls, or jackets. The monthly report shall include, at a minimum:

- Account number;

- Employees’ name;

- Employees’ identification number;

- Garment number ;

- Quantity;

- Identify whether lost or ruined; and

- Replacement charge.

The contractor shall maintain an accurate inventory of uniforms provided to the BEP. A log will be maintained for the number of items laundered each week. Copies of all logs will be made available to the COR or representative upon request.

4. GENERAL INFORMATION

Quality Assurance The COR will review the performance of all services provided under this contract in accordance with the approved delivery and maintenance schedule; receive, check and verify complaints related to alleged Contractor non-compliance with specifications; and review those areas reportedly failing to comply with specifications to assure that the Contractor took corrective action with the time period allotted or to determine whether deductions should be made from the Contractor’s Request for Payment.

The Contractor shall provide the COR with an accountability report monthly identifying services provided, issues/problems identified and corrective action taken.

As necessary, the Contractor shall meet with the COR or his representative to discuss performance and no later than one workday after a Contract Deficiency Report (CDR) is issued to seek mutual effort with the COR to resolve any problem identified

The Contractor shall ensure that any disagreements with the Quality

Assurance Evaluator’s inspection shall be noted and forwarded to the COR. If the COR and Contractor cannot agree over the disputed report, the COR will forward it to the CO for a final decision.

The Contractor shall ensure that any and all deficiencies identified by the QA inspector or COR are corrected within 48 hours.

5. Quality Control The Contractor shall establish a complete Quality Control (QC) Program to ensure all requirements of this contract are provided for as specified.

Within 10 calendar days of contract award, the Contractor shall submit a draft Quality Control Plan intended for use to ensure that all services are performed as specified. The Contractor shall ensure that all changes are made to this plan as required by the Government.

The Contractor shall ensure that this plan shall include an inspection system covering all services to be performed under the contract and must specify areas to be inspected on a scheduled or unscheduled basis, and the title of the individual(s) who will conduct the inspection.

The Contractor shall ensure that this plan includes a method for identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The Contractor shall ensure maintenance of a file of all inspections and corrections made and that this file is available to the Government upon request.

The Contractor shall include in the plan a method of identifying duplicated transactions on the weekly invoice and a method of identifying missing, lost or ruined uniforms.

The Contractor shall ensure maintenance of an inventory system to identify utilization of uniforms and track repairs and replacements and shall make this inventory system available to the Government upon request.

UNIFORM SPECIFICATION

Item Fabric Specification Size Color Shirts 4.5 ounce, 65% polyester/35% cotton or similar/equal

Lined top stitched collar and collar band Long or short sleeves 2 Front pockets

Men and Women sizes: Small – 4XL

Dark Blue, Light Blue White, Dark Brown, Light Blue with White Strips, Light Gray Light Green

Trousers 7.5 ounce, 65% polyester/35% cotton or similar/equal

Plain front or pleated 2 quarter-top pockets 2 Back hip pockets Regular straight legs Women’s trousers – non-elastic waist

Men Waist 28” - 54” Inseam 28” - 36” Women Sizes 4” - 24” Inseam 26” - 34”

Dark Blue Black

Dark Brown Dark Gray Dark Green

Coveralls 7.5 ounce, 65% polyester/35% cotton or similar/equal

Long sleeved Sturdy two-way zipper Lined waistband 6 sturdy, deep pockets

Chest sizes 34” – 54” Short – Extra Tall

Dark Blue Black

Charcoal Gray Dark Green

Jackets 7.5 ounce, 65% polyester/35% cotton or similar/equal

Long sleeve Sturdy zipper and snaps

Chest sizes:

Small – 4XL

Dark Blue Black

Charcoal Gray Dark Green

Polo Shirts 65% polyester/35% cotton or similar/equal

Short sleeve Men and Women sizes: Small-4XL

Dark Blue, Light Blue White, Dark Brown, Light Gray, Light Green

Note: 100% Cotton uniforms shall be available for medical necessity only (or as needed) Uniform fabrics shall have permanent press and soil resistant finishes Shirts, coveralls and jackets shall have two patches in contrasting colors: the right side patch shall indicate the employees name and the left side patch shall read WCF. (The left side shall read what section employee works in).

PERFORMANCE REQUIREMENTS SUMMARY

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement.

Performance Requirement

Performance Standard

Maximum Allowable Degree of Deviation

(AQL)

Method of

Surveillance

Maximum Payment Percentage for

Meeting/Exceeding the AQL

(Incentives)

Contractor shall provide new uniforms to each BEP employee requiring a uniform.

The COR shall provide the Contractor with an employee list within 10 calendar days of contract award.

Contractor shall provide each employee a two-week supply of new, U.S.

manufactured uniforms plus two additional uniforms within 4 weeks of receiving the employee list.

COR shall notify Contractor of any increase in number of employees requiring uniforms. Contractor shall provide additional uniforms within 10 calendar days.

0% variance Contractor shall provide COR with a list of uniforms delivered for each employee.

Favorable Performance Review for meeting all mandated requirements.

Non-conformance is unacceptable.

Degree of

Maximum Payment Percentage for

Meeting/Exceeding the AQL

(Incentives)

Clean uniforms shall be provided weekly

Contractor shall ensure that each employee has a clean uniform for each workday with alterations as required, including two extra uniforms in case of spills.

Contractor shall deliver clean uniforms every Friday no later than 8 am.

25% variance Periodic and random inspection

Customer complaints

Favorable Performance Review for meeting all mandated requirements.

Non-conformance is unacceptable.

Failure to deliver clean uniforms on time twice or more times within a month will result in a deduction of 0.5% of the monthly contract payment.

Uniforms shall be properly marked for employee identification

Garments shall be marked for each employee by name, identification number, work area, garment number, contract number and delivery order number.

Contractor shall assign each employee with a unique identifier.

25% variance Periodic and random inspection

Customer complaints

Favorable Performance Review for meeting all mandated requirements.

Degree of

Maximum Payment Percentage for

Meeting/Exceeding the AQL

(Incentives)

An accurate accounting shall be kept of the uniforms delivered and picked up

Uniforms shall be bar-coded with employee identifier.

Contractor shall provide the COTR a report monthly (weekly) accounting for all uniforms delivered and picked-up.

0% variance Monthly accountability report to COTR

Favorable Performance Review for meeting all mandated requirements.

All uniforms shall be free of defects or anything affecting the appearance, usefulness or serviceability.

Contractor shall inspect all uniforms and replace/repair any defect.

All uniforms shall be repaired or replaced within 2 weeks of notification.

All uniforms shall be replaced every two years.

5% variance Routine and periodic inspection

Customer complaints

Favorable Performance Review for payment for meeting all mandated requirements.

Non-conformance is unacceptable.

Two (2) or more validated customer complaints will result in a deduction of 0.5% of the monthly contract payment.

Failure to repair or replace uniform within 2 weeks will result in a deduction of 0.5% of the monthly contract payment.

Degree of

Maximum Payment Percentage for

Meeting/Exceeding the AQL

(Incentives)

Weekly and monthly reports shall be provided on a timely basis.

The Contractor shall provide the COR with a weekly accounting of the number of uniforms delivered and the rental cost within (5) days.

The Contractor shall provide the COR with a monthly accounting of the number of uniforms, repairs, replaced and lost and a detailed accounting of charges within 2 weeks of the end of the accounting period.

5% variance Routine review of reports

Favorable Performance Review for payment for meeting all mandated requirements.

Non-conformance is unacceptable.

Receipt of good, consistent and timely reports will result in a positive past performance report.