BASE NOLA Linen Contract_Scope of Work.docx

U.S. Coast Guard Base New Orleans 1790 Saturn Blvd.

New Orleans, LA 70129

Linen Cleaning Service Statement of Work

1. Project Overview and Objectives:

Purpose: Provide timely cleaning and delivery of linens to the U.S. Coast Guard Base New Orleans Dining Facility, 1790 Saturn Blvd, New Orleans, LA 70129.

Scope: This Statement of Work covers the requirements for Linen Service to U.S. Coast Guard Base New Orleans Dining Facility.

Contractor Objectives: The Contractor shall provide on a weekly basis, the required number of linens as per the contract to the U.S. Coast Guard Base New Orleans Dining Facility, cycling out soiled linens, within the timeframe established below, in the quality prescribed below.

2. Linen Requirements:

· Types of Linens: “Clean” lint-free culinary style cleaning hand towels/rags, “clean” durable mop heads, “clean” plain white cloth aprons, “clean” white chef coats.

· Quantity: 300 Hand towels/rags 30 Plain white aprons 3 Mop heads 25 White Chef Coats

· Quality Standards: All linens provided by the Contractor must be “clean” as defined as washed, sanitized, whitened, and free of major stains which may appear “dirty” to the average dining facility patron. Linens shall be lint-free and absent tears, missing strings or buttons.

· Linen Handling: Contractor will deliver “clean” linens to the government representative within the U.S. Coast Guard Dining Facility and old soiled linens removed off site.

3. Service Delivery Requirements:

· Frequency of Service: Contractor shall provide linen service once weekly, preferably Mondays. Should service fall on a Monday holiday, service will be conducted the following day, on Tuesday. Should service fall on a Friday holiday, service will be conducted on the previous day, Thursday.

· Delivery Locations: Pick-up and delivery will be conducted through the back door to the Dining Facility behind the Administration building at the U.S. Coast Guard Base, 1790 Saturn Blvd, New Orleans, LA 70129.

· Timeliness: Pick-up and delivery shall be completed on the same trip, during normal working hours of 0700-1400 (7AM-2PM).

4. Performance Standards and Acceptance Criteria:

· Quality Control: The contractor is responsible for providing “clean” linens in the amount prescribed herein, on the scheduled date and time of delivery. Any deviation from these standards shall be addressed with the government point of contact beforehand or immediately post notice of deficiency. The government representative reserves the right to turn away service which does not meet the criteria prescribed herein. A visual inspection of the linens being delivered are required by the government representative before the delivery can be accepted.

Acceptance Criteria: Apon the visual inspection of the delivery items for their condition and proper inventory amounts by the government representative, acceptance of the delivery will be made by initial or signature on the delivery ticket by the government representative.

· Reporting: Delivery amounts will be noted on the delivery slip and inventory amounts shall be provided to the government representative no less than monthly. Any discrepancies to the amounts provided or the condition of items shall be addressed via email correspondence.

5. Responsibilities:

Government Agency Responsibilities:. The U.S. Coast Guard Dining Facility shall collect soiled linens neatly into the approved container provided by the Contractor. A government representative shall be available during the workday, on the date of delivery, to visually inspect the delivery for proper amounts and condition before accepting the delivery. The government is not responsible for providing a representative to receive deliveries on designated holidays, as noted above.

Linen Service Provider Responsibilities: The contractor must provide the agreed upon amounts and conditions of linens, on the agreed upon days and times laid out in this Scope of Work. Discrepancies regarding this scope of work must be addressed by the Contractor to the government point of contact. The Contractor must make deliveries in a clearly marked, company vehicle, unless notified in advance of what the vehicle will look like and who the driver will be, in order to maintain government security protocols. All delivery drivers MUST be a U.S. Citizen and possess a government issued Real ID at all times. The Contractor will ensure no one representing the Contracting company possesses weapons onboard the government installation, and that all members adhere to the rules set forth by the government installation. If for any reason, the delivery driver is unable to establish a government representative for acceptance of delivery, they must contact the Base Officer of the Day (OOD) at 504-329-1969.

6. Payment Terms and Conditions:

· Pre-Award: Contractor must be fully registered in the System for Award Management (SAM) www.sam.gov and have a valid Dun & Bradsheet (DUNS) and Tax Identification Number (TIN) in order to bid for the contract.

· Payment Schedule: Payment for services to Contractor shall be paid in arrears. Invoices shall be submitted accurately and timely through the government’s Invoice Processing Platform (IPP) www.ipp.gov in order to process payment. It is the responsibility of the Contractor to know and utilize the process of properly submitting invoices within IPP. Failure to submit invoices appropriately will result in the delay of payment to the Contractor.

· Late Payment Penalties: Failure of the government to pay “properly” submitted and approved invoices in the manner prescribed IAW the Federal Acquisitions Regulation (FAR) will incur interest as per the FAR. At no time may the Contractor cease deliveries for non-payment as per the contract and FAR requirements.

7. Contract Period and Termination:

· Contract Duration: 01JAN2026 – 31DEC2031

· Termination Clause: Include a clause outlining the conditions under which the contract can be terminated by either party.

8. Insurance and Liability:

· Insurance Requirements: The Contractor is responsible for ensuing they have adequate liability insurance coverage under FAR provisions 28.306 and 28.307-2. In addition, the Contractor shall provide proof of third-party liability insurance that covers personal injuries and property damages. This insurance shall be provided with the Contractor’s proposal.

· Contract Clause: No oral modifications may be made to this contract. No modifications may be made to this contract without written statements from any person other than the Contracting Officer’s Representative (COR) or Contracting Officer (KO).

· Contracting Officer’s Representative (COR): The acting COR for this contract will be Chief John C. Ross until specified in writing upon termination, transfer, or new COR is appointed. The contact information is:

CSC John C. Ross U.S. Coast Guard Base New Orleans 1790 Saturn Blvd, New Orleans, LA 70129 John.C.Ross2@uscg.mil 504-253-4537