B2728265 - IBM TS3500 Tape Library Service Scope.pdf

This is a Scope of Work document for the City of Philadelphia's Enterprise Management Team detailing required services for the IBM TS3500 Tape Library. The City is currently migrating data from the IBM TS3500 tape library to the IBM TS7700 virtual tape library, but a hardware failure has halted progress. The specific issue involves an accessor critical error (48A0 no motion allowed, 4891 Cartridge present sensor). The scope of services requires a complete accessor inspection of the TS3500 (3584) unit, including evaluation of Accessor A, B, or both; grippers; PDC card; X and Y axis motors, belts, and pinions; Y axis cable; axis bumpers; top guide rollers; Y mast bolts; and tape drive bezels. The contractor must also replace any defective components identified during inspection and perform universal gripper inspection with replacement as needed. All work is to be performed on-site at 1234 Market Street, 15th Floor, Philadelphia, Pennsylvania 19107.

The micro purchase will be awarded as a whole or by line item, whichever serves the City's best interests, to the lowest responsive and responsible bidder. Bidders must quote all items to be eligible for award. The contract prohibits delivery or service provision until authorized by the department. No specific pricing terms, set-aside provisions, incumbent information, response deadlines, or contract duration details are provided in the scope document.