B08_Solicitation_Attachment_3_Labor_Category_Descriptions.docx

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Attached to
Business Support Services (BSS) IDIQ Federal contract opportunity
Solicitation number
140A1623R0004
Issued by
Department of the Interior Bureau of Indian Affairs Central Office

About this file

This document contains labor category descriptions and qualifications for an Indefinite Delivery Indefinite Quantity (IDIQ) contract solicitation for Business Support Services issued by the Department of the Interior Bureau of Indian Affairs Central Office. The solicitation seeks contractors to provide staff in labor categories including human resources, project management, acquisition, administrative/financial, and subject matter experts. Qualifications and responsibilities are outlined for over 50 labor categories ranging from entry level to senior level. The solicitation indicates the contract will be an IDIQ allowing for task orders to be issued on an as-needed basis across the defined labor categories to support the agency's business needs.

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Attachment_1_SOW_0003.docx DOCX document
Sol_140A1623R0004_Amd_0003.pdf PDF
RFP_Solicitation_0002.docx DOCX document
Sol_140A1623R0004_Amd_0002.pdf PDF
Attachment_2_IDIQ_Pricing_Schedule_0001.xlsx XLSX spreadsheet
Sol_140A1623R0004_Amd_0001.pdf PDF
Attachment_3_Labor_Category_Descriptions_0001.docx DOCX document
Questions_and_Answers_0001.docx DOCX document
B08_Solicitation_Attachment_4_Wage_Determination.pdf PDF
Sol_140A1623R0004.pdf PDF
B08_Solicitation_Attachment_1_SOW.doc DOC document
B08_Solicitation_Attachment_2_IDIQ_Pricing_Schedule.xlsx XLSX spreadsheet
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Attachment 3 Labor Categories Table of Contents

Pool 1 - Human Resources2
Pool 2 - Project Management6
Pool 3 - Acquisition9
Pool 4 - Administrative/Financial11
Pool 5 - Subject Matter Experts15

Pool 1 - Human Resources Staffing Specialist General Experience: Staffing Specialists have three or more years of related experience.

Functional Responsibility: Ensures applicants are properly screened, tested, interviewed and oriented.

· Creates and maintains employee files

· Conducts comprehensive searches for qualified applicants

· Ensures applicants are appropriately prescreened, tested, entered into database

· Conducts interviews

· Performs reference checks

· Acts as liaison between applicant and organization Minimum Education: Associate degree or equivalent experience

Administrative Specialist General Experience: Administrative Specialists have three or more years of related experience.

Functional Responsibility: Provides advanced office support, plans and organizes administrative operations, assists with program planning and development.

Creates and manages documentation in electronic and hard copy formats.

Prepares required reports; arranges travel for staff; assembles material for meetings; orders supplies Develops spreadsheets and reports to track budgets, expenditures Provides formatting and editing for reports, proposals and presentations Maintains departmental calendar, schedules meetings Minimum Education: Associate degree or equivalent experience

Recruiter General Experience: Recruiters have three or more years of related experience.

Functional Responsibility: Manages the process for attracting and recruiting qualified candidates; works with hiring managers to identify personnel needs.

· Creates and posts position appropriate ads; searches recruiting resources to identify and recruit candidates

· Reviews resumes and credentials, prescreens candidates, recommends qualified candidates for hiring manager interviews

· Acts as liaison between candidate and hiring manager

· Identifies and participates in networking activities, career fairs and other opportunities to promote employment and find qualified candidates

· Maintains documentation, updates databases, tracks hiring metrics and manages other information as appropriate Minimum Education: Bachelor’s Degree or equivalent experience

Employee Benefits Specialist General Experience: Employee Benefits Specialists have three or more years of related experience.

Functional Responsibility: Manages the day-to-day administration of group benefit plans and assists in the research, design and development of new benefits programs.

· Administers benefits program; assists in evaluating prospective new programs

· Presents complex benefits information to groups

· Manages vendor relationships; serves as liaison with benefits providers

· Develops employee benefit procedures; oversees the maintenance of employee benefit records

· Facilitates annual enrollment procedures; provides updated benefits information Minimum Education: Bachelor’s Degree or equivalent experience

Employee Relations Specialist General Experience: Employee Relations Specialists have three or more years of related experience.

Functional Responsibility: Administers employee relations programs, functions, and in-house training; ensures work performance conforms to established policies.

· Investigates problems, including disciplinary actions and working conditions; provides guidance and recommendations for problem resolution

· Assists employees and management in resolution of work-related conflicts; provides recommendations for solutions

· Provides information to employees regarding government/agency rules, regulation and procedures

· Prepares reports; gathers information; provides trends analysis; monitors compliance

· Maintains and updates personnel benefits records Minimum Education: Bachelor’s Degree or equivalent experience

Human Resources Generalist General Experience: Human Resource Generalists have three or more years of related experience.

Functional Responsibility: Manages the administration of human resources policies, procedures and programs.

· Manages recruitment process and staffing logistics

· Maintains company salary structure, job documentation and job evaluations systems

· Prepares internal employee communications regarding compensation, benefits or company policies

· Provides advice, assistance and follow-up on company policies, procedures and documentation

· Develops and recommends operating policy and procedural improvements Minimum Education: Bachelor’s Degree or equivalent experience

Human Resources Specialist General Experience: Human Resources Specialists have three or more years of related experience.

Functional Responsibility: Assists with development and implementation of human resources functions, policies, procedures, systems and plans

· Coordinates with benefits, training, and recruitment specialists; interfaces with IT, Payroll and other departments

· Provides data analysis, statistical tracking and reporting, updates information systems

· Manages applicant recruitment and selection, employee relations and benefits, classification, compensation and performance appraisal

· Serves as liaison with outside benefits providers; monitors employee enrollment and termination of benefits; administers workers compensation, leave and disability programs

· Ensures policies and procedures are clearly communicated; answers employee questions, resolves employee issues Minimum Education: Bachelor’s Degree or equivalent experience

Senior Employee Benefits Specialist General Experience: Senior Employee Benefits Specialists have five or more years of related experience.

Functional Responsibility: Plans and directs the administration of group benefit programs; updates existing benefit programs; designs and develops new benefits programs.

· Reviews existing benefit programs to ensure benefits are competitive; researches benefit trends

· Evaluates prospective benefits programs

· Advises management on benefit programs; recommends changes; measures and reports usage as required

· Assures organization compliance on all relevant government regulations

· Creates and executes long term plans; set milestones and timelines

· Develop benefits communication processes for employees; ensures accuracy and dissemination of benefits information Minimum Education: Bachelor’s Degree, professional certifications preferred

Senior Employee Relations Specialist General Experience: Senior Employee Relations Specialists have five or more years of related experience.

Functional Responsibility: Plans and administers employee relations policy; provides guidance in labor law; oversees performance management.

· Interprets labor laws, guidelines and regulations for management

· Develops and implements human resource policies and programs

· Manages disciplinary actions; performs workplace investigations and conflict resolution

· Provides guidance to management regarding employee issues

· Reviews, analyzes and makes necessary changes to job classifications Minimum Education: Bachelor’s Degree, professional certifications preferred

Senior Human Resources Generalist General Experience: Senior Human Resources Generalists have five or more years of related experience.

Functional Responsibility: Plans and administers human resources policies, processes and procedures; provides guidance in human resource issues.

· Collects and analyzes data; prepares reports; makes recommendations to management

· Prepares and disseminates internal employee communication regarding benefits and company policies

· Interprets labor law and agency policy to provide recommendations to management

· Provides daily supervision and direction to staff

· Recommends and oversees human resource databases, computer software systems and manual filing systems Minimum Education: Bachelor’s Degree, professional certifications preferred

Senior Human Resources Specialist General Experience: Senior Human Resources Specialists have five or more years of related experience.

Functional Responsibility: Plans and administers policies in employee relations, performance management, records management; provides guidance in human resources issues.

· Identifies, recommends, and implements human resources programs and processes

· Ensures compliance with employment laws and government regulations

· Develops and delivers human resources training to staff

· Collects and analyses data; prepares reports; makes recommendations to management

· Investigates and resolves employee issues Minimum Education: Bachelor’s Degree, professional certifications preferred

Human Resources Consultant General Experience: Human Resources Consultants have fifteen or more years of managerial experience.

Functional Responsibility: Provides consultative human resources services to client organizations; ensures that policies are aligned with organization objectives and government regulations.

· Leads organizational assessment; develops policies and implements organizational strategy

· Facilitates the staffing process; reviews recruitment to ensure workforce planning needs are met

· Designs and implements the performance management system

· Interfaces with corporate management to maximize operational objectives across the organization

· Reviews and revises corporate policies to ensure government regulations are met

· Provides recommendations and guidance to management Minimum Education: Master’s Degree, professional certifications

Pool 2 - Project Management

1. Project Manager I General Experience: 4 years of relevant experience Functional Responsibilities: Responsible for planning and executing a project. Prepares and maintains the project schedule and budget. Prepares and delivers status reports to the customer. Primary point of contact for the customer. Oversees all work and takes corrective action as necessary to ensure project success. Manages staffing, budget, prioritization, and other personnel matters. May serve as technical lead for the project.

Minimum Education: Bachelor’s Degree or equivalent

Project Manager II General Experience: 8 years of relevant experience Functional Responsibilities: Serves as the contractor’s contract manager and shall be the contractor’s authorized interface with the Government Contracting Officer (CO), the Contracting Officer’s Representative (COR), government management personnel and customer agency representatives. Responsible for formulating and enforcing work standards, assigning contractor schedules, reviewing work discrepancies, supervising contractor personnel and communicating policies, purposes, and goals of the organization to subordinates. Shall be responsible for the overall contract performance and shall not serve in any other capacity. Ability to manage and ensure the successful completion of multiple technical tasks in assigned program(s).

Minimum Education: Bachelor’s Degree or equivalent

Project Manager III General Experience: 12 years of relevant experience Functional Responsibilities: Responsible for large, complex task orders (or a group of task orders affecting the same common/standard/migration system) and shall work with the Government Contracting Officer's Representative (COR), the task order level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise-wide horizontal integration planning and interfaces to other functional systems. Directs completion of tasks within estimated time frames and budget constraints. Schedules and assigns duties to subordinates and subcontractors and ensures assignments are completed as directed. Enforces work standards and reviews/resolves work discrepancies to ensure compliance with contract requirements. Reports in writing and orally to contractor management and Government representatives. Provides competent leadership and responsible program direction through successful performance of a variety of detailed, diverse elements of project transitioning. Plans and directs technological improvements and project management implementation. Manages a diverse group of functional activities, subordinate groups of technical and administrative personnel. Provides business, technical, and personnel management across multiple projects, such as engineering studies, computer applications, and systems development.

Minimum Education: Bachelor’s Degree or equivalent.

Assistant Project Manager General Experience: Assistant Project Managers have seven or more years of progressively responsible experience.

Functional Responsibility: Assists the Project Manager in supporting all aspects of project performance.

· Supervises staff; provides training, assesses and evaluates staff

· Organizes and assigns responsibilities

· Oversees the successful completion of tasks; monitors progress to contractual goals; ensures accuracy of work product

· Collects statistics, provides information for technical and management reports

· Assists in meeting requirements and fulfilling all project goals Minimum Education: Bachelor’s Degree or equivalent experience

Program Manager General Experience: Program Managers have ten or more years of progressively responsible experience.

Functional Responsibility: Responsible for all contractual aspects of project performance.

· Serves as contractors authorized interface with the client for all aspects of contract, including financial, technical and administrative responsibilities

· Monitors and is responsible for overall contract performance

· Designs work standards, assigns personnel, reviews reports, assesses project management

· Communicates organization policies, purposes and goals to project management and staff

· Oversees project development, funding and resources Minimum Education: Master’s degree, professional certifications

Senior Program Manager General Experience: Ten (10) years of experience in a related industry and functional area.

Functional Responsibilities: Responsible for program oversight and all management aspects of the program including project budgets, delivery schedules, staff management, and deliverables. Additional responsibilities include:

· Monitor compliance with contract terms including use of government furnished property, performance criteria, delivery timetables, and submission of financial reports.

· Plan and coordinate future contract changes with program and other procurement officials (including reviewing specifications and schedules, identifying trends and potential problems, and recommending alternatives and solutions for procurement strategies).

· Administer a variety of simultaneous contractual actions ensuring equitable treatment of each contractor, Monitoring Program Milestones and planning of corrective action, if necessary.

· Prepare client correspondence; attend client meetings and conducts performance evaluations.

Minimum Education: BS required; MS preferred

Principal Management Consultant General Experience: Fifteen (15) years of experience in a related industry and functional area.

Functional Responsibilities: Possess demonstrated knowledge, experience, and ability in the development of solutions, recommendations, or outcomes across multiple complex tasks and/or organizations. Evaluates option in the context of project objectives and contributes to the implementation of strategic direction. Supports project objectives through activities such as conducting interviews, gathering data, and developing recommendations in support of project objectives. Directs the activities of Management Consultants or other staff as necessary.

Minimum Education: BS required; MS preferred

Pool 3 - Acquisition

1. Contract/Acquisition Spec/Administrator I General Experience: One (1) year of relevant experience. Knowledge and exposure to different contract types. Some exposure to the FAR and/or DFARS.

Functional Responsibilities: Functions in an entry level/assistant capacity under the guidance of a Contract Specialist/Administrator 5 carrying out pre-determined and recurring tasks which are designed to provide broad, but limited exposure to the Contracts profession. Assignments may include but is not limited to general cradle to grave contract administration. Limited support functions may include acquisition planning, proposal solicitation preparation, market research/analysis, selection and administration of terms and conditions, negotiation and preparation of contract modifications.

Minimum Education: Bachelor’s Degree or equivalent

Contract/Acquisition Spec/Administrator II General Experience: Possesses knowledge and demonstrated experience in the Contracts Specialist / Administrator 1 category. Three (3) years’ relevant experience.

Functional Responsibilities: Performs contract administration under the guidance of a Contract Specialist/Administrator 5 carrying out pre-determined and recurring contract administration duties with additional exposure to cost/price analysis, evaluation of performance, contract termination, contract closeout, the FAR and/or DFARS.

Minimum Education: Bachelor’s Degree or equivalent

Contract/Acquisition Spec/Administrator III General Experience: Possesses knowledge and demonstrated experience in the Contracts Specialist / Administrator 2 category. Five (5) years’ relevant experience. Knowledge and exposure to different contract types. Knowledge of the FAR and/or DFARS.

Functional Responsibilities: Functions in mid-level capacity under the guidance of a Contract Specialist/Administrator 5 carrying out pre-determined and recurring contract administration duties. Tasks may include acquisition planning, proposal solicitation preparation, SOW development, market research/analysis, selection and administration of terms and conditions, cost/price analysis, negotiation, preparation of con Minimum Education: Bachelor’s Degree or equivalent

Contract/Acquisition Spec/Administrator IV General Experience: Possesses knowledge and demonstrated experience in the Contracts Specialist / Administrator 3 category and ten (10) years’ relevant experience Functional Responsibilities: Carries out Contract Administration functions in a higher capacity with limited or no supervision.

Minimum Education: Bachelor’s Degree or equivalent

Contract/Acquisition Spec/Administrator V General Experience: Possesses knowledge and demonstrated experience in the Contracts Specialist / Administrator 4 category. Twelve (12) years’ relevant experience. Knowledge and exposure to cost reimbursement/cost sharing contracts and review of claims and equitable adjustments. Extensive knowledge of the FAR and/or DFARS. And depending upon the customer, familiarity with DEAR, GSAR/GSAM, HSAR or NASA FAR supplements desired.

Functional Responsibilities: Functions in a senior level/supervisory capacity. Have ability to work independently. Ability to simultaneously manage, coordinate and pursue multiple, complex projects and activities. Carries out predetermined and recurring cradle to grave contract administration duties. Duties may include but are not limited to acquisition planning, proposal solicitation preparation, market research/analysis, selection and administration of terms and conditions, cost/price analysis, negotiation, preparation of contract modifications, evaluation of performance, contract termination, and contract closeout. Provides guidance and direction to supporting Contract Administrators. Interface with corporate management and Government officials. Has limited commitment authority.

Minimum Education: Bachelor’s Degree or equivalent

Acquisition Management Analyst General Experience: Ten (10) years of experience.

Functional Responsibilities: Hands-on experience supporting decision makers in all phases of the acquisition process (pre- award, source selection, and post award). Responsible for planning, organizing, leading, and directing the day- to-day activities of performing Acquisition, technical, and procurement support services. Establishing goals, objectives and schedules for the Acquisition programs; preparing organizational planning documents; compiling data in the preparation of contract deliverables. Has the ability to perform cost/price analysis of simple and complex proposals and possesses the knowledge of and experience with various contract types, to include but not limited Indefinite Quantity contracts, Cost Reimbursable Contracts, Time and Materials, Labor Hour and Fixed Price Contracts.

Minimum Education: BS required

Pool 4 - Administrative/Financial

1) Executive Assistant General Experience: Four (4) years of related experience.

Functional Responsibilities: Performs administrative duties for executive management. Responsibilities may include screening calls; managing calendars; making travel, meeting and event arrangements; preparing reports and financial data; training and supervising other support staff; and customer relations. Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, outside clients and vendors. Sensitivity to confidential matters may be required.

Minimum Education: BS required

1. Senior Executive Assistant General Experience: Five (5) years of experience.

Functional Responsibilities: Provide a full range of ongoing, proactive administrative and executive support. The EA serves as the primary point of contact for internal and external matters pertaining to Executive Programs/Offices. The EA serves as the liaison to the senior management teams and organizes and coordinates executive outreach and external relation efforts.

Minimum Education: BS required

Administrative Assistant General Experience: Two (2) years of related experience.

Functional Responsibilities: Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Extensive software skills, Internet research and strong communication skills are required.

Minimum Education: BS required

Data Entry Operator General Experience: One (1) year of related experience.

Functional Responsibilities: Performs data entry by entering, updating, researching, verifying and/or retrieving data into/from various systems; and ensuring the accuracy and confidentiality of information recorded. Prepares source data for entry; verifying and logging receipt of data; obtaining missing data. Records data by operating data entry equipment; coding information; resolving processing problems. Protects organization's value by keeping information confidential.

Minimum Education: BS required

Senior Strategist General Experience: Ten (10) years of management consulting or related industry.

Functional Responsibilities: Expert problem-solver and sorts through complex issues and conducts comparative analysis of multiple solutions for business development. Understands organization’s needs, identifies strengths and weaknesses, and develops and implements creative and pragmatic solutions.

Work with clients to develop goals and objectives to improve business processes. Oversee the implementation of solutions, including but not limited to the development of communications strategies, acquisition plans, marketing programs, training programs & curriculums, and other learning initiatives. Conclude consulting engagement with a qualitative and quantitative measurement of intervention, and recommendations for continuous improvement. May perform in a project or program manager role or oversee an on-site project manager. Will apply in-depth understanding of agencies’ mission, organizational interrelationships and priorities and take into account the resource implications of decisions. Will serve in a decision-making role with respect to the work of other contractor personnel on the project and may serve as the customer’s focal point.

Minimum Education: BS required; MS preferred

Market Analyst General Experience: Three (3) years of relevant experience. This will include strong and increasingly responsible demonstrated hands-on experience and a diverse range of subject matter expertise in one or more relevant areas of the acquisition life cycle or program/project functional area, to include: purchasing/procurement, source selection, training, research, business process improvement, policy development, financial analysis, automated systems development/analysis/ implementation, federal government project or program management, federal statutes and regulations, acquisition or contracting management.

Functional Responsibilities: This individual will perform operational or consulting support in one or more areas of the acquisition life cycle or program/project functional area, to include: purchasing/procurement, source selection, training, research, business process improvement, policy development, financial analysis, automated systems development/analysis/ implementation, federal government project or program management, federal statutes and regulations, acquisition or contracting management. Will perform most work independently in a mid-level, non- managerial role, with occasional oversight of less experienced personnel. Will provide formal briefings and/or training to others. Will be responsible for exercising much latitude oversteps to carry out tasking, develop original solutions, prioritize workload and make recommendations on overall strategies.

Minimum Education: BS required

Subject Matter Expert II General Experience: Five (5) years of experience in related industry and functional area.

Functional Responsibilities: Demonstrated experience and ability to analyze complex requirements and recommend development of strategies. Demonstrated experience and ability to assist in developing strategic plans and concepts. Ability to coordinate and manage the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the areas of ricks management; life- life cycle management; policy development, methodologies, and modeling in the functional areas being addressed.

· Interacts and confers with client frequently regarding specific work efforts, including seeking regular feedback and input from client on deliverables.

· Demonstrates superior ability to develop, write, and edit copy for a variety of communication vehicles.

· Displays outstanding understanding of the integration of words, images, and functionality across a broad spectrum of marketing and communications materials.

· Shows knowledge of a variety of advertising, public relations, and marketing communication concepts, practices, and procedures.

· Has the ability to conduct research, interview, and offer creative marketing ideas,

· Contains a strong desire and ability to work creatively and analytically with an attention to detail.

· Communicates information and ideas in speaking and writing so others will understand.

Minimum Education: BS required

Subject Matter Expert III General Experience: Ten (10) years of experience in related industry and functional area.

Functional Responsibilities: Demonstrated experience and ability to analyze complex requirements and recommend development of strategies. Demonstrated experience and ability to assist in developing strategic plans and concepts. Demonstrated experience and ability to assist in developing strategic plans and concepts. Ability to coordinate and manage the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the areas of ricks management; life- life cycle management; policy development, methodologies, and modeling in the functional areas being addressed. Considered an industry expert in a variety of the field’s concepts, practices, and procedures. Leads and directs the work of others.

· Develops customized organizational and marketing solutions to meet client needs.

· Engages clients in problem solving, questioning, listening, and solutions identification.

· Translates organizational concerns into communications solutions.

· Provides key understanding of competitive landscapes.

· Understands the strategic communications consulting landscape, emerging technology and business trends.

· Lead CRG’s team members in defining project objectives, scope, and deliverables; assesses resource needs.

· Oversees Strategist/Writer efforts.

· Architect organizational strategies to ensure all creative work is focused on achieving client objectives.

Minimum Education: BS required; MS preferred

Financial Analyst II General Experience: Five (5) years of experience.

Functional Responsibilities: Provides financial administrative support for the planning, tracking, analysis and execution of funding. Utilizes Industry and Government best practices and standards (i.e., FAR, DFAR, JTR, FIRMR, DoD5000, etc.) Provides contract execution support, purchase orders, and task orders through various contracting offices, and financial offices to ensure timely execution and obligation of funding actions; Populates budget and financial information into executive level presentations; Tracks fund execution, including commitments, obligations, unobligated balances, and expenditures for all programs, and provide reports; Is able to support the formulation of strategic financial plans, prepare cost estimates, Purchase Request Worksheets (PRW), Life cycle budget planning, Financial briefings, exhibits, and reconciliations in relations to the commitments, and obligations of funding, Spreadsheets and appropriate documentation to support directed financial data calls (e.g. taskers); Spend plan worksheets or documents, which provide an analysis detailing authorizations, commitments, obligations and balances, and correlates financing requirements into executable budgets.

Minimum Education: BS required

Technical Writer General Experience: Two (2) years of related experience.

Functional Responsibilities: Assists in collecting and organizing information for preparation of user manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user manuals, special reports, and any other customer deliverables and documents. Assists in performing financial and administrative functions. Must demonstrate the ability to work independently or under only general direction.

Minimum Education: BS required

Communications Specialist General Experience: Two (2) years of related experience.

Functional Responsibilities: Supports the program office, project team and stakeholders with internal and external communications, planning and scheduling of project activities and tasks. Gathers, analyzes and composes technical information and documentation. Conducts research and ensures the use of proper program and technical terminology. Interprets and reviews reporting documentation for editing and graphics in the preparation of communications and documentation tasks and reporting deliverables. Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standards are met.

Pool 5 - Subject Matter Experts

1. Trainer General Experience: Two (2) years of training development and facilitation experience.

Functional Responsibilities: Facilitate instructor-led training and conduct the research necessary to develop and revise training courses and prepare appropriate training catalogs. Develop all instructor materials (course outline, background material, and training aids). Develop all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Train personnel by conducting formal classroom courses, workshops, seminars, and/or computer- based/computer-aided training. Provide daily supervision and direction to staff.

Minimum Education: BS required

Consultant General Experience: Two (2) years of management consulting or related industry. Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases, identifying best practices, change management, business management techniques, acquisition planning, organizational development, activity and data modeling, or information system development methods and practices and supervision of business process reengineering personnel.

Functional Responsibilities: Applies process improvement and reengineering methodologies and principles to conduct process modernization projects. Duties include activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. May be under the supervision of the Senior Consultant or may work independently.

· Define and research target audiences and determine appropriate messaging, strategy plans and graphics,

· Meet with creative team to ensure messaging is on target,

· Track and analyze outcome of all marketing efforts,

· Development marketing strategies and plans with strategic partners,

· Suggests and initiates researched strategies and enhancements, and

· Analyzes current market loyalties and recommends new market opportunities.

Minimum Education: BS required

Junior Consultant General Experience: One (1) year of management consulting or related industry. Specialized experience may include facilitation, training, methodology development and evaluation, process reengineering across all phases identifying best practices, change management, business management techniques, acquisition planning, organizational development, activity and data modeling, or information system development methods and practices and supervision of business process reengineering personnel.

Functional Responsibilities: Support the Senior Consultant in the planning and scheduling of consulting engagements, acquisition support and management services, project management activities, and training. Gathers, analyzes and composes technical information and documentation. Conducts research and ensures the use of proper technical terminology. Interprets Reviews documentation and determines editing and graphics in the preparation of major documentation tasks and contract deliverables. Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standard are met.

· Support the Senior Consultant in the planning and scheduling of consulting engagements, marketing and communications services, project management activities, and training.

· Gathers, analyzes and composes research information and documentation.

· Conducts research and ensures the use of proper technical terminology.

· Interprets, reviews documentation and determines editing and graphics in the preparation of major documentation tasks and contract deliverables.

· Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standards are met.

Minimum Education: BS required

Senior Consultant General Experience: Six (6) years of management consulting or related industry. Specialized experience will include outstanding recent managerial experience in the relevant subject area, and a diverse range of related subject matter expertise in one or more relevant areas of the acquisition life cycle or program/project functional area, to include: purchasing/procurement, source selection, training, research, business process improvement, policy development, financial analysis, automated systems development/analysis/ implementation, federal government project or program management, federal statutes and regulations, acquisition or contracting management.

Functional Responsibilities: Will perform management/oversight of operational or consulting support tasks in one or more areas of the acquisition life cycle or program/project functional area, to include: purchasing/procurement, source selection, training, research, business process improvement, policy development, financial analysis, automated systems development/analysis/ implementation, federal government project or program management, federal statutes and regulations, acquisition or contracting management. This individual will be responsible for planning, Scheduling and conducting, through their own taskings and those of others they coordinate with, all phases of the project(s) they are responsible for.

· Coordinate planning, designing, quality control and implementation of project to ensure timely deliverables.

· Provide work direction, project status, and feedback to all team members and assists in issue resolution.

· Design and develops deliverables per client need and expectations and presents potential concepts.

· Assists in the identification, assessment and resolution of issues and problems.

· Communicates with clients throughout the life of the project.

· Balances and prioritizes project work to ensure critical items are addressed.

· Ensures high quality deliverables are produced while working within budget and meeting deadlines.

Minimum Education: BS required

Junior Analyst General Experience: Two (2) years of experience in a related industry and functional area.

Functional Responsibilities: Performs routine assignments associated with the implementation of standard techniques, procedures and/or criteria as they apply to the technical and administrative area relating to the project/task. Under direct supervision of management prepares draft inputs to program documentation as it relates to any of the support functions, reviews final draft documents for conformity to requirements and completeness. Applicable functional areas include acquisition management, business process improvement, organizational planning, and program and project management.

Minimum Education: BS required

Analyst I General Experience: Four (4) years of experience in related industry and functional area.

Functional Responsibilities: Provides independent and objective analysis and consulting services including organizational assessments; program audits and evaluations; performance measure/indicators; process and productivity improvement. Planning includes short-term and long-range goals. Assists in validation of existing strengths and makes recommendations. Assists in the development and preparation of reports that present findings. Performs interview and analysis of past business improvement actions. Performs analysis of existing organizational effectiveness, general management, and identifies problems and potential enhancements to business organizations design and business improvement efforts. Addresses long range strategic planning to gain improvements in management, operation and other business areas. Assists groups in establishing clear goals to achieve new levels of problem solving, decision- making.

Minimum Education: BS required

Analyst II General Experience: Three (3) years of related experience.

Functional Responsibilities: Plans and implements strategic approaches that meet data and performance management objectives. This includes reviewing specifications and data, identifying trends and potential problems, and recommending alternatives and solutions. Provides independent and objective analysis and consulting services including baseline assessments; program audits and evaluations; performance measure/indicators; reporting. Assists in validation of existing strengths and makes recommendations. Assists in the development and preparation of reports that present findings. Assists groups in establishing clear goals to achieve new levels of problem solving, decision-making.

Project Analyst General Experience: Three (3) years of experience in related industry and functional area.

Functional Responsibilities: Supports the Program or Project Manager throughout the lifecycle of the project. Responsible research, technical expertise and assistance in project management, contracts, acquisitions, and procurement. Assists in defining scope of the project and provides strategic planning and solutions for project resolution.

Minimum Education: BS required

Research Associate General Experience: Two (2) years of experience in related industry and functional area.

Functional Responsibilities: Collects and analyzes data to evaluate difficulties and makes recommendations to improve mission- oriented business functions. Develops and follows modeling and evaluation processes to determine the effectiveness of current activities to determine problem areas and develop solutions.

Minimum Education: BS required

Senior Technical Writer General Experience: Three (3) years of related experience.

Functional Responsibilities: Researches, organizes, writes, edits, and produces data for a wide variety of highly complex technical publications. Recommends overall organization and layout, editorial standards, and publication methods. Coordinates publication with outside sources and vendors as needed. Develops department editing standards and styles. Checks document for spelling, grammar, and content problems. Interviews engineers and other technical personnel, as needed. May provide task direction to team members.

Minimum Education: BS required

Senior Researcher General Experience: Five (5) years of experience.

Functional Responsibilities: Plans and implements strategic approaches that meet data and performance management objectives. This includes reviewing specifications and data, identifying trends and potential problems, and recommending alternatives and solutions. Provides independent and objective analysis and consulting services including baseline assessments; program audits and evaluations; performance measure/indicators; reporting. Assists in validation of existing strengths and makes recommendations. Present findings and assist in the development and preparation of reports. Assists groups in establishing clear goals to achieve new levels of problem solving, and decision-making Minimum Education: BS required

Research Assistant General Experience: Four (4) years of related experience.

Functional Responsibilities: Assists the team in the development of the Data-to-Action reports, supplemental data collection, survey administration, and creation of the database shell. Performs analysis of requirements and support recommended development of strategies. Assist in the development of strategic plans and concepts. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the areas of ricks management; life- life cycle management; policy development, methodologies, and modeling in the functional areas being addressed. Plans, schedules and conducts, through their analysis and those of others they coordinate with, throughout all phases of the project(s).

Minimum Education: BS required

Data Analyst General Experience: Five (5) years of related experience.

Functional Responsibilities: Create a database to track information and monitor the status of implementation, evaluation, and results that inform stakeholders for decision-making on future evaluation. Participates on quarterly calls to offer technical assistance and share findings of data collections, attend the annual meeting, and on an as-needed basis attend site visits. Generates the actionable reports to aid the stakeholders in an ongoing data-informed decision-making process. Supports the collection, analyses and reporting of data for the program evaluation. Gathers, analyzes and composes technical information and documentation. Conducts research and ensures the use of proper program and technical terminology. Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standards are met.

Minimum Education: BS required

Human Systems Integration SME I General Experience: Fifteen (15) years of relevant experience.

Functional Responsibilities: Senior professional with extensive, enterprise-wide knowledge and experience in one or more human factors designated functional and/or domain areas. Provides insight, advice, expert opinions and best practices concerning strategic direction and applicability of up to date, industry standard solutions. Responsible for providing high level vision to program/project manager or senior client leadership to influence objectives of complex efforts. Supports the creation of comprehensive methods for describing current and/or future structure and behavior of an organization’s processes, systems, personnel and organizational sub-units, so that they align with the organization’s core goals and strategic direction.

Minimum Education: BS required

Human Systems Integration SME II General Experience: Ten (10) years of related experience.

Functional Responsibilities: Senior professional with extensive, enterprise-wide knowledge and experience in one or more designated human factors functional and/or domain areas. Provides insight, advice, expert opinions and best practices concerning strategic direction and applicability of up to date, industry standard solutions. Responsible for providing high level vision to program/project manager or senior client leadership to influence objectives of complex efforts. Supports the creation of comprehensive methods for describing current and/or future structure and behavior of an organization’s processes, systems, personnel and organizational sub-units, so that they align with the organization’s core goals and strategic direction.

Minimum Education: BS required

Task Lead General Experience: Six (6) years of experience or related industry.

Functional Responsibilities: Researches and investigates new or improved business and management practices for application to programs or operations. Analyzes organizational and directorate operational needs to determine operational requirements as they apply operational management systems; Reviews forms and reports and confer with management and users to promote standardization of format, distribution, and purpose, and identifies problems and improvements. Provides for the improvement and simplification of reporting requirements through analyses of data reported, analysis of the requirements and methods for preparation of reports and ensures that reporting requirements are met. Reviews organizational requirements and participates in problem-solving discussions for the purposes of developing solutions that benefit the organization’s internal processes; Applies process improvement and re-engineering methodologies and principles; Monitors administrative processes for opportunities to develop recommendations for improved efficiency; and researches organizations to determine range of activities, scope of mission, persons in positions of leadership, and contact information. Conducts capability analyses and evaluate and advise on the organization, methods, and procedures for providing administrative support systems. Conducts internal studies and evaluations, recommend work simplification measures, and prepares operations manuals to assist management in operating more efficiently and effectively creates, documents, and manages a controlled system for information and knowledge management.

Minimum Education: BS required, and MS preferred

Communications Specialist General Experience: Two (2) years of related experience.

Functional Responsibilities: Supports the program office, project team and stakeholders with internal and external communications, planning and scheduling of project activities and tasks. Gathers, analyzes and composes technical information and documentation. Conducts research and ensures the use of proper program and technical terminology. Interprets and reviews reporting documentation for editing and graphics in the preparation of communications and documentation tasks and reporting deliverables. Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standards are met.

Minimum Education: BS required

SME Primary Reviewer General Experience: Five (5) years of related experience.

Functional Responsibilities: Review and prepare packets for recommendation waiver decisions using a computer-based document system. Make recommendation decisions for each package prepared. Perform administrative preparation of waiver recommendation letters. Interact with customers, both military and government, in matters related to qualifications and standards.

Minimum Education: BS required

SME Secondary Reviewer General Experience: Ten (10) years of related experience.

Functional Responsibilities: Review and make recommendations using a computer-based document system. Attend in periodic training with the staff of qualifications and standards. Review and discuss trends and requirements, update all staff on the proper usage of correspondence and to discuss specific subjects encountered in day-to-day work. Interact on a daily basis via phone and email correspondence, with customers, both military and government, in matters related to qualifications and standards.

File details come from the government source that posted it. Updated .