B08-MLoS PWS_Recompete_17Mar25.docx

PERFORMANCE WORK

STATEMENT (PWS)

Microwave Line of Sight (MLoS) Field Service Representative (FSR) Service Contract

08 February 2025

TABLE OF CONTENTS

PERFORMANCE WORK STATEMENT (PWS) [TEMPLATE]

Microwave Line of Sight (MLOS) Support Part 1 General Information

1. GENERAL: This is a non-personal services contract to provide Field Service Representative (FSR) Support for Microwave Line of Sight (MLOS). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Microwave Line of Sight (MLoS) Field Service Representative (FSR) Support as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract

1.2 Background: The Microwave Line of Sight (MLoS) program is designed to provide and sustain cutting-edge technologies that empower warfighters to maintain a strategic advantage over increasingly sophisticated adversaries. This is achieved through the development and integration of rapidly deployable, advanced signal solutions that facilitate seamless communication and data exchange across multiple platforms. The program prioritizes the maintenance and enhancement of critical capabilities, including secure and reliable high-bandwidth, low-latency options that can be easily mounted on various platforms. In response to evolving operational requirements, MLoS supports service, joint, interagency, and coalition operations by ensuring warfighters have immediate access to robust telecommunications infrastructure in highly dynamic and mobile environments.

The objective of this initiative is to establish a contractual vehicle for the operation and upgrading of sensors and electronic devices (as referenced in Attachment 3), with the ultimate goal of maintaining United States military superiority and providing the U.S. Army with effective intelligence and information capabilities. This effort aims to ensure that U.S. soldiers possess the requisite information dominance to effectively operate in contemporary battlefield environments.

1.3 Objectives: The primary objective of this initiative is to develop, operate, and enhance advanced signal capabilities for secure communication and data dissemination, while continuing to maintain and improve reliable high-bandwidth, low-latency options adaptable to various mounting configurations. This effort aims to support operational requirement across service, joint, interagency, and coalition environments. The key objectives of this effort are as follows:

· Operations, maintenance, logistics, and training supporting the current MLoS systems

· Market and technology assessments of the current MLoS system

· Technology Refreshment to intentionally, incrementally insert newer technology to improve reliability, improve maintainability, reduce cost, and add performance enhancement of the current MLoS system.

· Assist in engineering Information Technology Communication (ITC) solutions.

The Technology Refreshments shall ensure that, upon completion of this effort, the current system possesses the capability to provide seamless access to Intelligence, Surveillance, and Reconnaissance (ISR) assets, as well as voice, video, and other relevant information and intelligence data, to warfighters across both classified and unclassified networks, in support of U.S., North Atlantic Treaty Organization (NATO), and Coalition forces operating in theatre. Furthermore, the resulting system will demonstrate operational resilience in dynamic environments, exhibit reliability and prolonged field endurance with minimal logistical support and minimize reliance on frequent supply chain access. The design, production, and testing processes will have a profound impact on system readiness and performance, often exceeding the influence of fundamental enabling technologies

1.4 Scope: The Contractor shall perform the following requirements to support the Government in accomplishing its mission and objectives detailed in para. 1.2 and 1.3 above in accordance with the reliability, availability, and maintainability standards detailed in AR 702-19 and tower safety requirements detailed in OSHA standards

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

Base Year (01 Oct 25 – 30 Sep 26) Option Year I (01 Oct 26 – 30 Sep 27) Option Year II (01 Oct 27 – 30 Sep 28) Option Year III (01 Oct 28 – 30 Sep 29) Option Year IV (01 Oct 29 – 30 Sep 30)

Note: The Government will only pay for the months of services that are performed for the base period. For example, if the task order is awarded after 01 October 2025, the Government will prorate the 12th monthly amount based on the monthly unit price of when services start. If the task order is awarded after 01 November 2025, the Government will only pay for 11 months of service and will prorate the 11th month amount based on the monthly unit price of when services start. If the task order is awarded after 01 December 2025, the Government will only pay for 10 months of service and will prorate the 10th month based on the monthly unit price. The Government will continue to follow this process if the task order is awarded after 01 January 2026. All other CLIN amounts will be updated based on the months of service that are performed based on when the contract is awarded, and services start.

1.6 General Information

1.6.1 Quality Control: The Contractor shall establish and maintain an effective Quality Control (QC) program to ensure that all services performed under this Performance Work Statement (PWS) meet the required standards. The QC program shall include procedures for identifying, preventing, and correcting defects, as well as preventing their recurrence. The Contractor’s QC program serves as a means of self-assurance that its work products comply with the contractual requirements. The Contractor shall submit a Quality Control Plan (QCP) within 30 days of contract award. Following acceptance of the QCP, the Contractor shall obtain written approval from the Contracting Officer prior to implementing any proposed changes to its QC system.

1.6.2 Quality Assurance: The Government shall assess the Contractor’s performance under this contract in accordance with the provisions outlined in the Quality Assurance Surveillance Plan (QASP). The QASP is a comprehensive plan that outlines the Government’s responsibilities and procedures for ensuring that the Contractor’s performance meets the established performance standards. Specifically, the QASP defines the methodology for applying performance standards, the frequency and scope of surveillance activities, and the minimum acceptable defect rates. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the following federal holidays per theater command.

Juneteenth Independence Day Christmas Day

1.6.4 Hours of Operation: The Contractor shall conduct business operations during the specified core hours, except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or other Government-directed facility closures. Standard core hours of operation are 0900 – 1900, Monday through Sunday; however, the Contractor may adjust these hours in response to extreme weather conditions, provided that a minimum of 10 hours of operation are maintained per day.

The Contractor shall ensure the lead FSR responds to MLOS service outages within two (2) hours and restore services within four (4) hours of notification of outage.

For contract types other than firm-fixed price, the Contractor shall not be entitled to reimbursement for periods when the Government facility is closed due to local or national emergencies, administrative closings, or other Government-directed facility closures. In all other instances, the Contractor shall maintain a sufficient workforce to ensure uninterrupted performance of all tasks specified in this Performance Work Statement (PWS). When recruiting and hiring personnel, the Contractor shall prioritize the stability and continuity of the workforce, recognizing their essential role in maintaining operational continuity.

1.6.5 Place of Performance: The work to be performed under this contract will be executed at the Combined Joint Task Force – Operation Inherent Resolve (CJTF-OIR) Headquarters (HQ), Building 505, Camp Arifjan, Kuwait, a secure compound requiring Common Access Card (CAC) or badge identification for access. Entry and exit to and from the building will be escorted, with coordination arranged in advance. The Contractor shall provide a minimum of 12 hours’ notice for escort coordination for installation or site visits. Requests for entry within the 12-hour window will be accommodated on a best-effort basis, with access not guaranteed. In cases where access is required within a shorter timeframe, the Contractor shall coordinate with the Contracting Officer’s Representative (COR). In addition to the CJTF-OIR Headquarters, Contractors may be deployed or travel to various forward locations, including but not limited to, the following countries: Iraq, Jordan, Kuwait, and Syria. Contractors shall be prepared to travel and deploy to these locations as required. Contractors must comply with 5152.225-5902 Fitness for Duty and Medical/Dental Care Limitations (JUN 2015), in accordance with the contract.

1.6.6 Type of Contract: The government will award a (Type of contract to be determined by the CCE and the customer).

1.6.7 Security Requirements: All Contractor personnel, including subcontractor employees, who perform work under this contract, must possess a valid Secret (S) clearance at the time of proposal submission and maintain the required level of security throughout the contract duration. The security requirements for this contract are governed by the attached DD Form 254, which outlines the specific security protocols and procedures that must be followed.

1.6.7.1 PHYSICAL Security: The Contractor shall assume full responsibility for the protection and safeguarding of all government equipment, information, and property made available for their use in the performance of this contract. Furthermore, the Contractor shall ensure that all government facilities, equipment, and materials are properly secured at the end of each work period to prevent unauthorized access or damage

1.6.8 Special Qualifications: The Contractor shall be responsible for verifying and maintaining current certifications of its employees, as specified below, for the duration of this contract, ensuring that all personnel performing work under this contract hold the requisite certifications and that such certifications remain valid throughout the contract term.

1.6.8.1 Anti-Terrorism (AT)/Operations Security (OPSEC) Requirements: Contractor personnel, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas, shall complete the Level 1 Antiterrorism Awareness Training (2 Hours) within 45 calendar days from the contract start date or the effective date of incorporation of this requirement into the contract, whichever is applicable. Upon completion of the training, the Contractor shall submit certificates of completion for each affected employee and subcontractor employee to the Contracting Officer’ Representative (COR) or if no COR is assigned, to the Contracting Officer, within 15 calendar days. The Level 1 Antiterrorism Awareness Training is accessible online at Http://jko.jten.mil

1.6.8.2 Access and general protection/security policy and procedures: The Contractor and all associated subcontractor employees shall provide all necessary information to facilitate background checks, as required to meet installation access requirements, which shall be conducted by the Installation Provost Marshal Office, director of Emergency Services, or Security Office. The Contractor’s workforce shall comply with all Personal Identity Verification (PIV) requirements, as mandated by the Department of Defense (DOD), Headquarters, Department of the Army (HQDA), and/or local policy, in accordance with Federal Acquisition Regulation (FAR) clause 52.204-9. Furthermore, in the event of a change in Force Protection Condition (FPCON) at any individual facility or installation, the Government reserves the right to require modifications to contractor security protocols or processes, in addition to any changes otherwise authorized by the Changes clause of this contract.

1.6.8.2.1. For contractors requiring Common Access Card (CAC). Prior to the issuance of a Common Access Card (CAC), the contractor employee shall, at a minimum, have undergone a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation, as stipulated in Army Directive 2014-05. The issuance of a CAC shall be contingent upon the contractor employee’s duties meeting one or more of the following criteria: (1) requiring both physical access to a Department of Defense (DoD) facility and network access, either on-site or remotely, via logon; (2) necessitating remote access, via logon, to a DoD network utilizing DoD-approved remote access procedures; or (3) involving physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of six months or more. At the discretion of the sponsoring activity, an initial CAC may be issued pending a favorable review of the Federal Bureau of Investigation (FBI) fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.8.3 AT Awareness Training for Contractor Personnel Traveling Overseas: Contractor employee based in the United States and associated subcontractor employees shall be available to receive Area of Responsibility (AOR) specific Antiterrorism (AT) awareness training, as directed by Army Regulation 525-13. The specific content of the AOR training shall be dictated by the combatant commander, with the unit’s Antiterrorism Officer (ATO) serving as the local point of contact for coordinating and providing this training

1.6.8.4 iWATCH Training: The contractor and all associated sub-contractors shall provide a briefing to all employees who will be performing work within an Army-controlled installation, facility, or area, on the local iWATCH program, utilizing training standards provided by the Requiring Activity’s Antiterrorism Officer (ATO). This locally developed training shall inform employees of the types of suspicious behavior to be aware of and instruct them to report any suspicious activity to the Contracting Officer’s Representative (COR). The training shall be completed within 45 calendar days of contract award and within 45 calendar days of new employees commencing performance. The results of the training shall be reported to the COR no later than 15 calendar days after training completion.

1.6.8.5 ARMY Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems: All contractor employees who require access to a government information system shall be registered in the Army Training Certification Tracking System (ATCTS) upon commencement of services. Prior to being granted access to the information system, these employees must successfully complete the Department of Defense (DOD) Information Assurance Awareness training. Furthermore, this training must be completed on an annual basis thereafter to ensure ongoing compliance with DOD Information Assurance Requirements.

1.6.8.6 For contracts that require OPSEC Training: In accordance with Army Regulation 530-1, Operations Security, contractor employees shall be required to complete Level 1 Operations Security (OPSEC) Awareness training. This training must be completed by new employees within 30 calendar days of their initial reporting for duty, and subsequently on an annual basis, to ensure ongoing compliance with OPSEC requirements and maintain a secure operating environment.

1.6.8.7 For Information Assurance (IA)/Information Technology (IT) Training: All contractor personnel, including subcontractor employees, are required to complete the Department of Defense (DoD) Information Assurance (IA) awareness training prior to being granted network access and on an annual basis thereafter. Additionally, contractor personnel performing IA/Information Technology (IT) functions must comply with the relevant training requirements outlined in DoDD 8570.01, DoD 8570.01-M, and AR 25-2, prior to commencing IA/IT duties. This ensures adherence to DoD and Army standards for IA/IT professionals, as well as maintaining the security and integrity of the network.

1.6.8.8 Information Assurance (IA)/Information Technology (IT) certification. In accordance with the Department of Defense (DoD) Instruction 8570.01-M, Defense Federal Acquisition Regulation Supplement (DFARS) 252.239.7001, and Army Regulation (AR) 25-2, contractor personnel providing support for Information Assurance (IA) and Information Technology (IT) functions must possess the requisite certifications upon contract award. As mandated by DoD 8570.01-M, all contractor employees performing IA/IT tasks must complete the baseline certification requirements by the time of contract award, ensuring compliance with established standards and regulations

1.6.8.9 For contractors authorized to deploy with U.S. Armed Forces outside the continental United States: The contract shall include the Defense Federal Acquisition Regulation Supplement (DFARS) Clause 252.225-7040, “Contractor personnel Authorized to Accompany the U.S. Armed Forces Deployed Outside the United States.” This clause is applicable to solicitations and contracts that permit contractor personnel to accompany U.S. military forces in contingency, humanitarian, or peacekeeping operations, as well as other military exercises or operations designated by the combatant command. The clause addresses various Anti-Terrorism (AT) and Operations Security (OPSEC) topics, including - Mandatory compliance with relevant laws and regulations; Pre-deployment requirements; Required training in accordance with combatant command guidance, and Submission of personnel data as required. Inclusion of this clause ensures that contractor personnel deployed with U.S. Armed Forces outside the U.S. adhere to the necessary security protocols and regulations to support the safe and effective execution of military operations

1.6.8.10 For Contract Requiring Performance or Delivery in a Foreign Country: DFARS Clause 252.225-7043, 'Antiterrorism/Force Protection for Defense Contractors outside the United States,' shall be included in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingency and non-contingency support operations. The primary requirement of this clause is that non-local national contractor personnel comply with theater clearance requirements, thereby ensuring a secure and controlled operating environment. Furthermore, this clause enables the combatant commander to exercise oversight over contractor activities, ensuring that contractors adhere to established policies and directives issued by the combatant commander and subordinate task force commanders. This oversight is critical to mitigating potential security risks and ensuring the safety of personnel and operations in foreign countries."

1.6.8.11 For contracts that require handling or access to classified information: The Contractor shall comply with the requirements outlined in Federal Acquisition Regulation (FAR) 52.204-2, 'Security Requirements.' This clause governs the Contractor's access to classified information categorized as 'Confidential,' 'Secret,' or 'Top Secret.' In accordance with this clause, the Contractor shall adhere to the following security protocols: 1. The Security Agreement (DD Form 441), as outlined in the National Industrial Security Program Operating Manual (DoD 5220.22-M), which establishes the procedures for handling and safeguarding classified information. 2. Any revisions to DoD 5220.22-M, of which the Contractor has been notified, to ensure ongoing compliance with the most current security standards and regulations. By complying with these security requirements, the Contractor shall maintain the confidentiality, integrity, and security of classified information to which it has access.

1.6.8.12 Threat Awareness Reporting Program. For all contractors with security clearances, it is mandatory to comply with the requirements outlined in Army Regulation (AR) 381-12, 'Threat Awareness and Reporting Program (TARP).' Specifically, contractor employees with security clearances must undergo annual TARP training to ensure they are aware of their responsibilities and obligations in identifying and reporting potential security threats. This training is essential for maintaining the security and integrity of classified information and ensuring the safety of personnel and operations.

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conferences convened by the Contracting Activity or Contract Administration Office, in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The purpose of these conferences is to facilitate regular review and discussion of the Contractor's performance. As part of this process, the Contracting Officer, Contracting Officer's Representative (COR), and other relevant Government personnel may meet periodically with the Contractor to assess progress, identify areas for improvement, and address any outstanding issues. These meetings will provide a forum for the Government to provide feedback on the Contractor's performance and for the Contractor to bring to the Government's attention any challenges or concerns being experienced. Through these collaborative discussions, the parties will work together to resolve any outstanding issues, identify opportunities for improvement, and ensure that the contract is being executed in a manner that meets the Government's requirements and expectations.

1.6.9.1 Kick-Off Meeting: Within one (1) week of contract award, the Contracting Officer will provide the Contractor with formal notice of the scheduled Kick-Off Meeting, including the exact date, time, and duration, which shall not exceed one (1) day. The meeting will be convened at the Contracting Officer's recommended date and time and shall take place within three (3) weeks of contract award. During the Kick-Off Meeting, the Contractor is required to present the Project Management Plan (PMP), as referenced in paragraph 1.6.9.2. The meeting will provide an opportunity for the Contractor to outline its approach to project execution, and for the Government to review and provide feedback on the PMP. The Contracting Officer will ensure that relevant technical topics are addressed during the meeting, with input provided by the Requirements Activity (RA).

1.6.9.2 Project Management Plan: As part of the Kick-Off Meeting, the Contractor shall present a comprehensive Project Management Plan (PMP) that outlines the approach for tracking technical progress and achieving the objectives of this effort. The PMP shall include the identified deliverables, meeting schedules, and key event calendars, as well as a list of Subject Matter Experts (SMEs) contacted. Additionally, the PMP shall outline the project's background, objectives, and scope, and provide a Contractor organization chart that includes the names, titles, functions, and contact information for each Contractor employee working under the contract. The PMP shall also include an initial calendar that outlines the due dates for project reviews, technical progress reports, and monthly fiscal reports. Furthermore, the PMP shall provide a description of the facilities, equipment, and materials required to execute all requirements, as well as the Period of Performance (PoP) and contract value. The Contractor shall ensure that the PMP is presented in a standard format, such as PowerPoint, and details the plan to meet the program's objectives. Following the Kick-Off Meeting, the Contractor shall update the PMP based on input received from the Contracting Officer and deliver the revised PMP to the Contracting Officer and Contracting Officer's Representative (COR) within five (5) business days. The COR shall review and approve the PMP within five (5) business days of receipt, ensuring that it meets the requirements of the contract and aligns with the program's objectives.

1.6.9.3 Systems Operations: The Contractor shall be responsible for the operation and maintenance of the currently deployed Microwave-Line-of-Sight (MLoS) System and associated equipment, as specified in Attachment 3, which was procured under this contract. At contract award, the Contracting Officer's Representative (COR) shall provide the necessary operating documentation, including the Concept of Operations (CONOPS), Standard Operating Procedures (SOP), Operation and Maintenance Manual, Training Manual, and System Configuration Document, as Government Furnished Information (GFI). The Contractor shall operate, sustain, and maintain the MLoS System in accordance with the Government-approved configuration detailed in the GFI, as well as any modifications approved by the COR, as referenced in paragraph 1.6.9.4.1. The Contractor shall ensure that all system operations and maintenance activities are performed in a manner that maintains the integrity and functionality of the MLoS System, and meets the requirements and standards outlined in the GFI and other relevant documentation.

1.6.9.3.1. Configuration Management: The Contractor shall implement a comprehensive Configuration Management (CM) process to establish and maintain a baseline system that ensures the consistency of the product's performance, security, and functionality throughout its life cycle. This process shall encompass all items acquired, developed, and modified under this contract. The Contractor shall be responsible for collecting, reviewing, tracking, and archiving configuration control documents, as well as designing, developing, and procuring automated databases to track hierarchical components and maintain product data. Furthermore, the Contractor shall provide timely responses to ad hoc inquiries, which are estimated to be approximately five to seven inquiries per month, each requiring no more than two hours of effort. These inquiries may include, but are not limited to, asset tracking of technical collection equipment, software configuration control, and maintenance logs, in order to facilitate Government configuration oversight and audits. The Contractor shall ensure that all changes to the configuration, including hardware, software, and Standard Operating Procedures (SOPs), are made only with prior written approval from the Contracting Officer's Representative (COR). The Contractor's CM process shall be designed to ensure that all changes are properly documented, approved, and implemented, and that the baseline system is maintained in a consistent and controlled manner. This will enable the Government to effectively perform configuration oversight and audits, and to ensure that the system meets the required standards and specifications.

1.6.9.4 Operations and Maintenance Studies, Plans, and Actions: The Contracting Officer's Representative (COR) shall provide the Contractor with specific topics for examination, as outlined in paragraph 1.3, related to the currently deployed Microwave Line-of-Sight (MLoS) System and associated equipment. These topics shall be categorized into various areas, including sustainability/maintainability, logistics/supportability, engineering, technology assessments, financial, operational, personnel, and systems engineering/requirements, system upgrade (within the performance envelope), Technology Refreshment, system modification, and system integration. The Government estimates that the Contractor shall deliver approximately twelve (12) topics per month. Representative examples of operational topics may include operational assessments of counter-insurgency methods, financial analysis for long-term maintenance and operation of sensor equipment, and technology application studies for joint/collaborative missions. The required output for these topics may take various forms, such as Information Papers, Point Papers, Evaluation Plans, Sustainment Analyses, Technology Transfer Reports, Technology Upgrade Recommendations, Mission Area Analyses, Viewgraph presentations, troubleshooting reports, Concept of Operations (CONOP), Standard Operating Procedures (SOP), Tactics, Techniques, and Procedures (TTP), Market Surveys, Design Plans, Processing Techniques, Sustainment/Operational Recommendations/Decision Matrix, Analysis of Alternatives, Certification Plans, and Test Plans. For each specific topic, the COR (or other Government Official designated by the Contracting Officer in writing) shall provide the Contractor with the necessary information as Government Furnished Information (GFI). This information shall include a list of Government Officials to interview and/or coordinate with, relevant background information, information relative to the current threat, the required delivery schedule for the specific topic, and a description of the required output. Upon receipt of a specific topic, the Contractor shall initiate work on the topic and produce the required output. The Contractor shall deliver the completed output to the COR in accordance with the required delivery schedule for the specific topic. The Contractor shall ensure that all deliverables are accurate, complete, and meet the requirements outlined in the contract.

1.6.9.4.1. A pproval: The Contracting Officer's Representative (COR) will provide written approval for the implementation of a maintenance and sustainment modification (as specified in paragraph 1.6.9.4.2) within one week of receiving the required output (as outlined in paragraph 1.6.9.4). Upon receipt of such approval, the Contractor shall proceed with implementing the maintenance and sustainment modification in accordance with the requirements set forth in paragraph 1.6.9.4.2.

1.6.9.4.2. M aintenance and Sustainment Implementation Plan: Upon approval of a maintenance and sustainment modification output, the Contractor shall develop a comprehensive Implementation Plan that includes details on system hardware components, system software components, installation procedures for both hardware and software/firmware, and integration of the modification into the existing system. The Contractor shall also ensure that the Implementation Plan incorporates all information specified in paragraphs 1.6.9.4.2.1 through 1.6.9.4.2.4 The Contractor shall utilize the Computer Hardware Enterprise Software and Solutions (CHESS) as the mandatory source for materials acquisition. Prior to making any purchases, the Contractor must obtain approval from the Contracting Officer's Representative (COR) and provide notification accordingly. The Contractor shall submit the Implementation Plan to the COR within two weeks of receiving approval for the modification output (as referenced in paragraph 1.6.9.4.1). Upon receipt of the Implementation Plan, the COR will provide approval within one week. Upon approval of the Implementation Plan, the Contractor shall execute it within one week. If timely execution is not feasible, the Contractor shall provide a revised implementation schedule with a specific commitment date. The COR will review and approve the Contractor's revised Implementation Plan accordingly.as noted above.

1.6.9.4.2.1. Test Plan: The Contractor shall ensure that the Implementation Plan includes a comprehensive Test Plan that correlates each system requirement with a corresponding test and validation method. The Test Plan shall include a detailed description of the testing schedule, location, and facilities, as well as the equipment and test data required for input. Additionally, the Test Plan shall specify the acceptance criteria for each test, including any limitations or constraints imposed by the test environment. The Test Plan shall also encompass all aspects of the testing process, including the data to be collected, the analysis to be performed, and the metrics to be used to evaluate test results. This shall ensure that the testing is thorough, systematic, and aligned with the system requirements, thereby providing a high degree of confidence in the successful implementation of the modification.

1.6.9.4.2.2. Integrated Logistics Support Plan (ILSP): The Contractor shall develop and incorporate an Integrated Logistics Support Plan (ILSP) into the Information Plan, which shall comprehensively address all ILS elements, including but not limited to: maintenance planning, supply support, manpower, facilities, technical data, training support, packaging, handling, storage, and transportation. The ILSP shall also include a detailed schedule for all required logistics training, ensuring that such training is properly planned and executed.

1.6.9.4.2.3. Installation: The Contractor shall develop and include in the Implementation Plan a comprehensive outline of the plans and procedures for conducting installation surveys, which shall encompass infrastructure and field site surveys. The surveys shall identify and document all equipment and utilities necessary for installation, including but not limited to all Government-Furnished Equipment (GFE) and Government-Furnished Information (GFI) required to support the installation.

1.6.9.4.2.4. Technical Skills and Certifications: The Contractor shall provide a detailed description in the Implementation Plan of the procedures for obtaining the necessary commercial and military certifications and authorizations for all new or modified components, including parts, subsystems, platforms, designs, equipment, and installations. These certifications and authorizations shall be obtained in accordance with the relevant standards and regulations of the US Government and/or Foreign Governments, as applicable. Specifically, the certifications shall encompass radio maintainability for each type of radio system utilized by the company, as well as tower climbing and climbing instruction certifications. Furthermore, the Contractor shall demonstrate relevant experience, within the past three years, in performing tower climbing and maintenance operations in austere environments, ensuring that the company possesses the requisite expertise and capabilities to safely and effectively execute such tasks.

1.6.9.4.2.4.1. The Contractor shall be responsible for the operation, maintenance, and management of strategic and tactical microwave radio equipment, as well as associated power and signal cabling systems. Additionally, the Contractor shall perform installation, repositioning, and removal of microwave antennas as necessary to support microwave system requirements. All personnel performing these tasks shall undergo comprehensive training on safety procedures and protocols, and shall adhere to stringent safety standards and regulations, including but not limited to those outlined in Occupational Safety and Health Administration (OSHA) guidelines and as specified in paragraph 1.6.9.4.6.2. This includes strict compliance with tower and antenna safety requirements to ensure a safe working environment.

1.6.9.4.2.4.2. The Contractor shall perform all tower work in strict compliance with the Occupational Safety and Health Administration (OSHA) regulations outlined in 29 CFR Standard 1910.268 and 1910.269, as well as the American National Standards Institute (ANSI) and Electronic Industries Alliance (EIA) standard ANSI/EIA-222-G2. Furthermore, in accordance with 29 CFR 1910 and 29 CFR 1926, the Contractor shall ensure that all employees and subcontractors engaged in tower or elevated work under this contract meet the necessary medical qualifications to perform their assigned tasks. Additionally, these individuals shall undergo comprehensive training and obtain formal certification as "Qualified" personnel, and shall be equipped with the necessary personal protective equipment (PPE) and tools to safely perform their duties. When conducting elevated work, the Contractor shall ensure that a minimum of two tower-qualified personnel are present at the work site, providing an added layer of safety and expertise.

1.6.9.4.2.4.2.1. The Contractors performing as Technical Experts/Junior Engineers shall have the following education and experience:

· Minimum of two (2) to four (4) years network configuration experience.

· Certified in Basic Installer Course (BIC)

· CompTIA Network+

· CAT6 cable termination

· Network fiber termination

· Trained radio operator

· Rescue-certified tower climber

Duties:

· Configure and install various models of MLOS radios

· Integrate MLOS systems in existing military networks improving security with broader bandwidth

· Carry out initial assessment to increase bandwidth network connection and radio frequency reception.

· Troubleshoot network connectivity issues

· Resolve system issues remotely or on-site and provide documentation of network changes for consistent system administration

1.6.9.4.2.4.2.2. The Contractors performing as Field Technicians (Staff) shall have the following education and experience:

· Minimum of High School Diploma or General Education Equivalency

· Four (4) years as a network installer and field service representative

· Certified in Basic Installer Course (BIC)

· CompTIA Network+

· CAT6 cable termination

· Network fiber termination

· Trained radio operator and rescue-certified tower climber

Duties:

· Configure and install Cambium MLOS and install BlueSky Mast

· Conduct site surveys of point-to-point locations for MLOS installations

· Troubleshoot Cambium MLOS radio links and basic network connectivity issues

· Serve as the frontline support and point of contact for customer interaction

· Fabricate and test CAT 6 Ethernet and grounding cables

· Fabricate and test fiber network cables

· Assume accountability for inventory and shipping via commercial and military transport

1.6.9.4.2.4.2.3. The Contractors performing as Field Technicians (Senior) shall have the following education and experience:

· Minimum of Bachelor of Science

· Eight (8) years of experience as technician specialist and field service representative

· Certified in Basic Installer Course (BIC)

· CompTIA Network+

· CompTIA Security+

· CAT6 cable termination

· Network fiber termination

· Trained radio operator

· Rescue-certified tower climber

· Installation and maintenance, network administration, FMV, MLOS, Motorola Radios, VBRICKS, and customer service

· Instructor certification for basic climbing and climber recovery

Duties:

· Direct and perform effective installation and maintenance of hardware and external peripherals

· Train all levels of staff on installation, operation, and administration of MLOS radios

· Train and certify staff on Tower climbing program

· Continually review client requirements and promote open flow of information between customer service, account management, Quality Assurance (QA), and training

· Organize travel, billeting, and transport of MLOS equipment to proper locations in Area of Operations (AO)

· Maintain accountability for inventory and shipping via commercial and military transport

1.6.9.4.2.4.2.4. The Contractors performing as Program Manager shall have the following education and experience:

· Minimum of Bachelor of Science

· 15 years of experience as a technician, supervisor, and manager of advanced military and industrial technologies.

Duties:

· Perform Company administrator actions for Synchronized Pre-deployment and Operations Tracker (SPOT) system and Automated Export System. Perform critical contractual and regulatory obligations.

· Track and ensure all deployed personnel Letters of Authorization (LOA) and Common Access Cards (CAC) are current and reflect proper access and support levels.

· Be the focal point for all communication with Government Trust Agents (TA) and Contractor Office of Record (COR) and Facility Security Offices (FSO).

· Schedule and track all OCONUS personnel through the National Deployment Center (NDC) ensuring medical, on-line training and all other requirements are met.

· Monitor funding level and take measures to prevent the company from operating “At Risk”. Develop reports, projects consumption rates and establish pricing levels.

· Oversee all OCONUS personnel movement, ensuring compliance with Prime Contract, Department of State and Customs requirements.

· Monitor and approve labor time for all OCONUS personnel ensure proper billing.

· Develop and oversee policy and procedures for documentation and tracking all Government Furnished Equipment issued.

· Perform technical and logistical research as required

1.6.9.4.2.4.2.5. The Contractors performing as Administrative Assistant shall have the following education and experience:

· Five (5) years of experience as a project coordinator or associate’s degree with three (3) years’ experience supporting personnel in CONUS and OCONUS locations

Duties:

· Perform administrative functions associated with the management of personnel while assisting with operational, financial and contracting actions associated with daily business requirements

· Monitor and report on personnel locations

· Coordinate time entry of personnel, approval for travel with various customers, and all required actions for NDC/IRDO attendance of deploying personnel

· Coordinate travel arrangements

· Generate Letters of Release, Space-A, LOA, and CAC requests

· Generate and track Expense Report requests and submissions

· Develop, update and distribute tracking spreadsheets

· Manage the update and posting of current employee resumes

· Maintain email and phone contact data on assigned personnel

· Generate and maintain distribution list for all personnel assigned and all other persons required for operations

· Assist in the sourcing of personnel, financial management, contract management, and operations management

1.6.9.4.2.4.2.6. The Contractors performing as Program Control Analyst shall have the following education and experience:

· Minimum of Bachelor of Administration

· Five (5) years of experience as a financial analyst

Duties:

· Assist in the financial management of Federal Government Contracts and Subcontracts

· Track all information contractually to meet period of performance (POP), level of effort (LOE), deliverables, and reporting requirements

· Create and update spend plans regularly to track funding for prime and subcontractor contracts

· Consolidate data and prepare Government spend plans based on funding requirements

· Track travel approvals weekly to ensure adequate funding for invoicing

· Reconcile monthly and semi-monthly invoices against spend plans and verify charge codes

· Prepare and/or analyze expenditures semi-monthly, using timesheet and accounting system data

· Develop and prepare recurring monthly status reports and special reports as requested by client to meet Government reporting requirements

1.6.9.5 Ad Hoc Inquires: The Contractor shall provide timely responses to ad hoc inquiries, with an anticipated volume of five to seven inquiries per month, each requiring an average of two hours of analysis. These inquiries shall be addressed through the analysis of GFI and the information developed by the Contractor in the course of performing the tasks outlined in paragraph 1.6.9.4.2. Examples of such inquiries may include providing the current status and progress of a project, as well as offering recommendations based on the data and insights gathered during the performance of the tasks specified in paragraph 1.6.9.4.2.

1.6.9.6 Program Management Reviews (PMR): The Contractor shall conduct a monthly Program Management Review (PMR) via video teleconference (VTC) or secure video teleconference (SVTC). The Contracting Officer's Representative (COR) shall provide the Contractor with a minimum of two weeks' notice prior to the review, specifying the exact date, time, location, and duration of the review, as well as the topics to be addressed. During the PMR, the Contractor shall present the updated Program Management Plan (PMP) as necessary, in accordance with paragraph 1.6.9.2, and update the PMP based on feedback and input received from the Government during the PMR, delivering the revised PMP to the COR within one week of the review, which the COR shall approve within one week of receipt. The PMR shall also serve as a forum for the Contractor to present all studies, outputs, and plans (as referenced in paragraph 1.6.9.4), and propose any changes or updates based on lessons learned, soliciting and incorporating Government feedback on these items, and updating them accordingly. Furthermore, the Contractor shall present recommendations for changes and updates to System Documentation, including but not limited to the Concept of Operations (CONOPS), Standard Operating Procedures (SOPs), Operations and Maintenance Manuals, Training Manuals and documentation, and System Configuration Documents, based on the efforts performed under paragraph 1.6.9.4 and lessons learned during the performance of this effort, which the COR shall approve at each PMR, and the Contractor shall deliver the updated documentation to the COR within one week of the review. The PMR shall also include a comprehensive review of the program, encompassing the current Operations and Maintenance (O&M) studies, implementation status of modifications, budgeting and expenditures, personnel status, issues, travel, completed actions, and projected actions, providing a thorough overview of the program's status and progress, and facilitating open communication and collaboration between the Contractor and the Government.

1.6.9.6.1. The COR requires one (1) week to review and to approve the updated plans and system documentation.

Following approval by the Contracting Officer's Representative (COR) of the updated Plans and System Documentation, or of a minor revision thereto, the Contractor shall implement the approved Plans and System Documentation within one week of receipt of such approval. In cases where implementation within this timeframe is not feasible, the Contractor shall provide a revised implementation schedule, including a committed completion date, which shall be subject to approval by the COR. Upon COR approval of the revised plan, the Contractor shall proceed with implementation in accordance with the agreed-upon schedule.

1.6.9.7 Weekly Review: The Contracting Officer's Representative (COR) shall provide the Contractor with a detailed schedule for the review, including the exact time, at least three (3) days in advance of the review, as well as an outline of the topics to be addressed. The Contractor shall conduct weekly review sessions, during which they shall present a comprehensive update on the current status of the program, including a summary of progress and issues encountered during the preceding week, as well as upcoming milestones and key events. Additionally, the Contractor shall be prepared to present information on any specific topics designated by the COR. The weekly review sessions are anticipated to last approximately sixty (60) minutes, although the exact duration may vary depending on the complexity of the topics to be discussed.

1.6.9.8 Monthly Status Reports: The Contractor shall submit a comprehensive monthly report, due on the 10th day of each month, which shall provide a detailed summary of program accomplishments, measured against the tasks outlined in the contract, as well as identification of any unresolved technical issues, incurred costs, meetings attended, planned activities, issues encountered, and recommendations for future actions. The monthly report shall include a written summary of all costs incurred, including labor, overhead expenses, and a detailed description of each trip taken during the preceding month, including the cost and results obtained. The report shall be delivered to both the Contracting Officer and the Contracting Officer's Representative (COR). The monthly report shall also include a detailed breakdown of all invoices submitted to date for payment, which may be utilized to segregate tasks performed outside of the CJTF-OIR for enhanced cost visibility. Each invoice shall provide a detailed accounting of all costs, including materials, training, travel, and Other Direct Costs (ODCs).