B08.02 Solicitation_Attach E_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

USAPPS Outsourcing 12P course Modules B through E

1.0 Introduction

The contractor shall provide all personnel, supervision, other items used by contractor personnel, and non-personnel services necessary to perform development and delivery of training, exercises and other technical and administrative support services as defined in this PWS except as specified in government-furnished property and services at Fort Leonard Wood, Missouri.

1.1 Background

The United States Army Prime Power School (USAPPS) trains military personnel in the deployment, installation, operations, and maintenance of the Army's Prime Power Program (P3) power generation and distribution assets in support of theater commanders under the provisions of ATP 3-34.45, Electric Power Generation and Distribution. The students attending this training are Navy Seabees, Army Reserves and reclassifying Active Army soldiers. The focus of this training is to prepare the students to install, operate and maintain medium and low voltage electrical power generation and distribution equipment for the military. This training prepares the students to be analytical problem solvers in a field that is complex and dangerous. The students must be prepared to read and interpret manufacturer literature and develop a repair solution for the issues encountered.

The Program of Instruction (POI) for the 12P course has thirteen modules for training that last eight months. The course is divided into two parts that are four months each. The USAPPS currently outsources modules B through E (Academics Training Part) to an academic university. This outsourcing includes modules on Mathematics (B Module), Applied Physical Concepts (C Module), Mechanical System Engineering (D Module), and Electrical System Engineering (E Module). The POI for these modules are available in Attachment A - Program of Instruction. The POI components, which include lesson plans, examinations, student handouts, student evaluation plans, course management plan, homework, quizzes and practical exercises, have already been developed. The duration of one training cycle is 525 hours, including administrative hours. The hours allocated for each module are as follows: 74 hours of Mathematics, 98 hours of Applied Physical Concepts, 129 hours of Mechanical System Engineering, and 174 hours of Electrical System Engineering. Study time is not included in these hours. There are 50 hours allotted to administrative / study time.

1.2 Scope

The contractor must provide qualified adjunct instructors/professors to instruct three classes per year. Class sizes will vary. The Prime Power School will have a minimum class size of twelve (12) students, optimum class size of twenty-four (24) students, with the maximum of thirty-five (35) students; however, the size of the class will be based on the needs of the military. The normal instructional weeks are Monday through Friday except federal holidays.

The normal instructional day is from 0730 hours to 1630 hours with one hour lunch break.

The daily training cycle is fifty (50) minutes of training with a ten (10) minute break per hour.

The contractor must provide qualified adjunct instructors/professors to perform reinforcement training (tutoring) for students having trouble with course materials and instruction. The reinforcement training will occur Monday through Friday during the hours 1730 to 2130 except federal holidays or school closures. The contractor must provide qualified adjunct instructors/professors to perform POI development and maintenance of subject areas. All course materials developed for this POI during this time are the property of the government. The contractor must provide an after-action report (AAR) for each class instructed to include materials used and to identify areas of success, improvement or change.

2.0 General Requirements

This section describes the general requirements for this effort. The following sub-sections provide details of various considerations for this effort

2.1 Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Procuring Contracting Officer (PCO) immediately. This clause does not preclude the contractor from preparing classroom and materials for performance of their duties as outlined in section 3.

2.2 Business Relations

The contractor shall successfully integrate and coordinate all activity needed to execute the requirement. The contractor shall manage the timeliness, completeness, and quality of problem identification. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of subcontractors. The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1 Contract Management

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The contractor shall provide these details to the Government.

2.3.2 Contract Administration

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and Contractor personnel assigned to support contracts or task orders.

2.3.3 Personnel Administration

The contractor shall provide the following management and support as required. The contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The contractor shall provide administrative support to employees in a timely fashion (timekeeping, leave processing, pay, emergency needs).

2.4 Period of Performance

The period of performance for this contract will be five years from date of award.

2.5 Place of Performance and Hours of Operation

The contractor is responsible for conducting normal training at Building 12630 FLW 28, Fort Leonard Wood, Missouri, between the hours of 0730 and 1630 hours and reinforcement training between the hours of 1730 and 2130, Monday through Friday except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government-directed facility closings. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the government facility is not closed for the above reasons.

When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential.

2.6 Recognized Holidays

The Federal holidays observed are:

New Year’s Day Martin Luther King Jr Day Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Labor Day Juneteenth

When one of the above designated holidays falls on a Sunday, the following Monday is observed as a legal holiday. When a legal holiday falls on a Saturday, the preceding Friday is observed as a holiday. Work shall be scheduled around the above listed Federal holidays except as specified herein or as approved by the COR.

2.7 Accreditation

The contractor shall maintain accreditation from accrediting agencies recognized by the US Department of Education (USDE) and/or the Council for Higher Education Accreditation (CHEA) allowing the contractor to award credits in the subjects of Mathematics, Applied Physical Concepts, Mechanical System Engineering, and Electrical System Engineering. If, at any time throughout the duration of this contract, the contractor loses accreditation in any of these areas, the Contracting Officer and COR shall be notified within 2 days.

2.8 Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing and utilizing qualified adjunct instructors/professors with appropriate combinations of education, training, and experience. In order to be considered a qualified adjunct instructor/professor, the personnel must be U.S. Citizens (either native-born or naturalized) and possess, at a minimum, the skills and proficiencies listed below.

2.8.1 Writing / Editing Abilities

Adjunct instructors/professors shall have basic writing and editing abilities in order to prepare both technical and non-technical documentation; the ability to demonstrate a complete understanding of grammatical standards for writing or updating course material; extensive experience in the document review process, to include draft reviews, reviewing comments, comment resolution, draft updating, final document development, and the ability to check references for accuracy; and, the ability to conduct research to obtain information needed to write and/or edit specific reports.

2.8.2 Develop Training/POI Materials

Adjunct instructors/professors shall have the basic ability to develop training/POI materials in both electronic and hard copy format.

2.8.3 Business / Educational Software

Adjunct instructors/professors shall have basic abilities to use business and educational software that includes, but is not limited to, Microsoft Word, Excel, Outlook, Blackboard, Moodle, etc.

2.8.4 Education

Adjunct instructors/professors shall have the appropriate educational background required to teach a college level course.

2.8.5 Experience

Adjunct instructors/professors shall have at minimum a Master’s Degree in an engineering science, teaching experience of three (3) years, and shall have experience, teaching and/or work, within the modules listed in Section 1.1 of the PWS and further defined in the POI.

Degrees in an engineering science include, but are not limited to: Master of Science (MS) in Electrical Engineering, MS in Mechanical Engineering, MS in Power Systems Engineering, MS in Electronics Engineering, MS in Thermal Fluid Sciences, MS in Solid

Mechanics/Dynamics, MS in System Engineering, Master of Engineering. Masters degrees in fundamental sciences such as Physics and Advanced Mathematics may be considered if the instructor demonstrates knowledge of and or experience with the material in the four modules listed in section 1.1.

3 Performance Requirements

The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1 12P Academics Course Instruction

3.1.1 The contractor shall provide qualified adjunct instructors / professors.

The contractor shall provide the names of the instructors/professors for each module along with a letter of certification for each. The letter of certification shall state that the instructors / professors are qualified to teach the required material. The contractor shall make every possible effort to maintain the same instructor / professor throughout the duration of each module.

The letters of certification will be required to be provided to USACE electronically prior to the first day of class of 12P Academics Course Instruction for this contract. A new letter will only be required if new instructors are hired or if the status of current instructors change.

3.1.2 The contractor shall instruct three classes consisting of four modules for each class.

The contractor shall provide qualified adjunct instructors / professors to instruct existing materials contained in the POI in a manner that the students can comprehend to practice the theory, and demonstrate a mastery of material through written lab reports, homework questions, problem solving exercises, and tests. The modules and the allotted number of instructional hours per module are listed in Section 1.1 of the PWS and defined in the POI.

Each class will have an optimum student load of twenty-four (24) students. The actual size of the class will be based on the needs of the military. Annual training quotas will determine the number of classes conducted. In the event that a class is not conducted, POI Maintenance may be required by the Government during the period.

The normal instructional weeks are Monday through Friday except federal holidays. The normal instructional day is from 0730 hours to 1630 hours with a one hour lunch break. The daily training cycle is fifty (50) minutes of training with ten (10) minute breaks per hour. The reinforcement training will be conducted from 1730 to 2130 hours with breaks as needed.

3.1.2.1 Classroom Setup.

The contractor will have responsibility for the government provided equipment which includes the classroom provided for the execution of the contract. The contractor shall ensure that course material, equipment, training aids, lights, and climate control are working and available prior to class start time. If any issues are apparent, inform the academics branch chief or

COR.

3.1.2.2 Issuance of Course Materials.

The contractor shall ensure course materials provided by the Government are distributed to students. This includes textbooks, student advance sheets, student handouts, calculators, pens, pencils and writing tablets. Coordinate with the Government to ensure all Textbooks and calculators will be signed out to students on the Department of Army (DA) Form 2062 and retrieved when module is complete.

3.1.2.3 Facility Orientation.

The contractor shall provide students with orientation of facility so students will know where training aids and equipment used to support practical exercises are secured.

3.1.2.4 Instructor Podium and Visitor Desk Setup.

The contractor will ensure that a lesson plan and the required equipment is available for use in the classroom / lab for the current lesson being trained. The contractor will also ensure that the visitor desk is set up and has all the support documents required by the standing operating procedures for a visitor’s desk. The support documents will be provided by the Government.

3.1.2.5 Course Material Presentation.

The contractor shall be prepared to train course materials each day, starting the training on time as indicated on the training schedule. The contractor shall check for student understanding of material and clarify any misunderstandings. The contractor shall be available to answer questions during breaks.

3.1.2.6 Perform Practical Exercises.

The contractor shall explain the required steps to students so they can successfully perform the practical exercises. If necessary, the contractor shall provide a safety brief and demonstrate procedures (including exit procedures, location of safety equipment, emergency numbers, and assembly area for accountability) prior to starting the practical exercises.

3.1.2.7 Administer, Monitor, and Grade Evaluated Course Event.

The contractor will administer, monitor, and grade the evaluated events that occur within each module. The contractor will provide feedback to students on the graded event within 24 hours and record the raw score on data sheet and provide it to the academic Branch Chief within 48 hours of the graded event.

3.1.2.8 Maintain Control and Security of Course Material.

The contractor shall ensure all course material issued to students is returned and secured and that test booklets are checked for stray marks and writing in the booklet.

3.1.2.9 Facility Security.

The contractor shall conduct an inventory of classroom equipment, turn off unnecessary lights, and reset environmental controls if required and secure the room when not used for training or at the end of the training day.

3.1.3 The contractor shall prepare and submit After Action Reports (AAR).

An AAR will be created at the end of each module and shall include a professional discussion on events, focused on performance standards, which enable the Government to discover what happened, why it happened, and how to sustain strengths and improve upon weaknesses for the module. The AAR shall clearly identify the areas of success, improvement and/or change.

The AARs will be required to be provided to USACE electronically within ten (10) business days after the end of each module.

3.1.4 The contractor shall award college credits and transcripts upon successful completion of the set of modules.

College credits must be recognized by regional accredited academic institutions and/or Service- members Opportunity Colleges. The college credits will be based on and supported by the contractor’s assessment and recommendation from the provided POI content for each module as outlined in Section 4.2 of the PWS. Transcripts shall be made available to students upon request.

3.2 Reinforcement Training

3.2.1 The contractor shall, as needed, provide a qualified adjunct professor / instructor for reinforcement training to students having trouble with materials and instruction from any of the four modules being taught. This additional training will be for one or more individuals (up to the class size). Contractor shall put in place procedures to ensure the Government is informed of the number of hours expended on this task in a timely manner. Reinforcement training for this task order is not to exceed 300 hours per class.

3.3 POI Maintenance

3.3.1 The contractor shall update the POI for each of the four modules as needed.

Updates may be required upon recommendation from instructor / professor and approval from Government or at the request of the Government. This may include updates to the lessons plans, handouts, exams, etc. Contractor shall put in place procedures to ensure the Government is informed of the number of hours expended on this task in a timely manner.

POI Maintenance for each task order is not to exceed 160 per class or 480 hours per year.

3.4 Program/Project Management.

3.4.1 The Contractor shall participate in meetings for program/project management as deemed necessary by either party.

Meetings may be held virtually and/or at the Prime Power School in Fort Leonard Wood, MO. The Contracting Officer, COR, and other government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer may apprise the contractor of how the government views the contractor's performance, and the contractor may apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

3.4.2 The Contractor shall provide program/project management for work assigned.

Program management will include a single POC with contracting authority along with an alternate. The Contractor must have the ability to hire and retain personnel associated with work assigned.

3.4.3 The Contractor shall ensure contractor employees identify themselves as such.

All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

4 Special Requirements

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Quality

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.1.1 Quality Control

The contractor shall develop and maintain an effective quality control plan (QCP) and maintain an effective quality control program to ensure services are performed in accordance with the IDIQ and this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is the means to assure work complies with the requirement of the contract.

The finalized QCP will be delivered for concurrence to the Government no later than 30 days after date of the contract award. The Contracting Officer may notify the contractor of required modifications to the plan during the period of performance. The contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the Contracting Officer. Any modifications to the program during the period of performance shall be provided to the Contracting Officer for review no later than 10 working days prior to effective date of the change. The QCP shall be subject to the Government’s review and approval. The Government may find the QCP "unacceptable" whenever the contractor’s procedures do not accomplish quality control objective(s). The contractor shall revise the QCP within 10 working days from receipt of notice that QCP is found "unacceptable."

4.1.2 Quality Assurance Surveillance Plan (QASP)

The government shall monitor the contractor's performance under this contract in accordance with the Government’s QASP. This may be accomplished by using an Instructor Observation rubric (sample available), student course evaluations, and other methods.

4.2 Module Credits

The contractor shall review the POI content and inform the Government as to how many college credits will be awarded per module. This shall be provided as part of the contractor’s proposal. At the conclusion of training, prior to the student’s graduation, the contractor shall provide official transcripts for each student.

4.3 Security requirements

4.3.1 Physical security

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, or require network access, shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Upon request, the contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer (if a COR is not assigned), within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html; or it can be provided by the RA ATO in presentation form which will be documented via memorandum.

All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area Commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training.

http://jko.jten.mil/courses/atl1/launch.html%3B

4.3.2 Key control

The contractor shall establish and implement methods of making sure all keys/key cards issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the contractor by the government shall be duplicated. The contractor shall develop procedures covering key control that shall be included in the QC plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicate keys to the KO.

4.3.2.1 Lost Keys.

In the event keys other than master keys are lost or duplicated, the contractor shall notify the COR at the USAPPS for re-key or replacement of the affected lock or locks. However, the government, at its option, may deduct the cost of replacement/re-keying of the affected lock or locks from the payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the next payment due the contractor.

4.3.2.2 Key Usage.

The contractor shall prohibit the use of government-issued keys by any persons other than the contractor's employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in the performance of assigned work in those areas or personnel authorized entrance by the KO.

4.3.3 Adjunct Instructors/Professors Security Requirements

4.3.3.1 Credentials.

Adjunct instructors/professors must possess the credential required to enter a military installation. This may require registering the vehicle with the visitor processing center and submitting to vehicle inspections. A security clearance is not required in performance of duty but the contractor must be issued a common access card (CAC) to access the assigned computer. The contractor will get assistance from the USAPPS cadre to accomplish this requirement.

The contractor and all sub-contractors employees will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an interim CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

4.3.3.2 Disclosure of Information.

Adjunct instructors/professors must understand and secure information outlined in the

“Disclosure of Information”. Information made available to the contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer.

The contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

4.3.3.3 Data and IT Security.

Adjunct instructors/professors must understand, secure and perform “Data and IT Security”.

The USAPPS will provide all IT requirements to support training and security storage containers for course materials. The adjunct instructors/professors are responsible for their action in use of the IT assets and the securing of storage containers. The shredding and destroying of course materials is the responsibility of the USAPPS.

All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

4.4 Government Furnished Documents / Services

The government shall provide the facilities, utilities, equipment and/or materials as listed below.

4.4.1 Facilities

The government will furnish the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk spaces, telephones, computers, and other items necessary to maintain an office environment in Building 12630 for the length of the PWS.

4.4.2 Utilities

All utilities in the facility will be available for the contractor’s use in performance of duties outlined in this PWS. The contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that prelude the waste of utilities.

4.4.3 Equipment and materials

The government will provide all equipment required to instruct the course as outlined in the

POI.

4.4.4 Contracting Officer’s Representative (COR)

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor contractor's performance and notify both the KO and contractor of any deficiencies; coordinate availability of government- furnished property; and provide site-entry of contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

5 Deliverables

The contractor shall provide deliverables as described in subsequent task orders.

Deliverables shall be specified by the government. Format and delivery schedule for deliverables are outlined as stated in the applicable section of the PWS.

Number Name Frequency Quantity A1 Letters of Certification. As needed 1 per instructor A2 After Action Reports.

The AARs shall clearly identify the areas of success, improvement and/or change.

Each task order for course instruction

1 per module

A3 Quality Control Plan.

The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

Once 1 (updated as required)

A4 Module Credits.

The Contractor shall provide the number of credits to be awarded per module.

Once 1 (updated as required)

A5 Report of POI Each task order for course 1 per Task Order

Development. The Contractor shall provide a detailed summary of the changes made to the curriculum/POI during each period.

instruction

A6 Report of Re-enforcement Training. The Contractor shall provide a detailed summary of the students and hours of tutoring during each period.

Each task order for course instruction

1 per Task Order