B08_ATTACHMENT_A_SOW.pdf

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Upgrade Video Wall and Provide Annual Service - La
Solicitation number
140P8125Q0006
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This Statement of Work details requirements for upgrading an existing video wall system at the Lake Mead National Recreation Area Interagency Communications Center in Boulder City, NV. The work involves installing four new network video encoders to accommodate additional inputs from the Milestone CCTV System, reconfiguring two touch screen control panels, replacing a Biamp Audia Flex processor, and providing staff training.

The period of performance runs from 3/1/25 to 6/30/25 for initial installation and implementation, followed by a 1-year service agreement from 7/1/2025 to 6/30/2026, with three one-year option periods through 6/30/2029. Key requirements include maintaining compatibility with existing equipment warranties, providing updated as-built drawings, and ensuring technicians pass FBI CJIS Security background checks. A site visit is scheduled for 2/12/25. The pricing structure includes six CLINs covering equipment, installation/training, and annual service agreements. Vendors must submit technical narratives demonstrating their approach, proposed equipment, project management capabilities, and relevant past performance within the last 5 years.

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Statement of Work Lake Mead National Recreation Area

Video Wall Upgrade and Service Agreement continuation

This project is for the upgrade the existing video wall to provide 4 additional video encoder inputs from the Milestone CCTV System, followed by a 1-year service agreement, as well as ongoing annual service for that same system with up to three (3) option years to extend annual services. This system is located in the Lake Mead National Recreation Area Interagency Communications Center at 101 Katzenbach Drive, Boulder City, NV. 89005.

Mission The Lake Mead NRA Interagency Communications Center (LMICC) serves as the critical public safety point for Lake Mead National Recreation as well as the primary communications center for 3 other NPS and other federal agencies in the area. As part of the mission of the center, dispatchers monitor approximately 330 CCTV cameras as well as intrusion / fire alarms and access control from 43 facilities throughout the 1.5 million acres that comprise Lake Mead NRA. The video wall is utilized to provide situational awareness to the center personnel and allow for display and manipulation of the cameras and other components of the system. The rules engine in Milestone allows for automatic functions to occur on the video wall through the Smart Wall function of Milestone. Some of these functions include automatic notification and display of cameras and alarm information during alarm events, etc. The current system also allows for display of this information to the Emergency Operations Center located in the same facility as the LMICC.

Required Results

• Provide and install four new network video encoders with necessary cabling and network interface equipment to accommodate four new inputs from the existing Milestone Server’s Smart Wall system. Must be compatible and not interfere with existing Video Wall equipment and warranty.

• Reconfiguration of the two existing touch screen control panels to integrate the new video sources. One control panel is located in the EOC Conference Room, and the other is the dispatch center. Must be compatible and not interfere with existing Video Wall equipment and warranty.

• Replace the existing Biamp Audia Flex processor which supplies audio to the dispatch workstations. This includes any required provisioning or programming of system equipment/interfaces so that the functionality of the workstation speakers are not impacted. Must be compatible and not interfere with existing Video Wall equipment and warranty.

• Conduct system training post installation to ensure dispatch personnel are familiar with the systems updated functionality.

• Provide updated as-built drawings to include the new and existing system equipment.

• Upon complete installation, provide 1-year complete service to support the Audio-Visual Equipment within LMICC.

Operating Constraints The Contractor will only have those technicians who have passed a background check perform the installation and setup and/or repair of the video wall and its components.

Per the FBI CJIS Security all contract employees shall submit to a verification of identification, including a state of residency, background check prior to such employee accessing physically secured areas.

Contract employees shall provide their full name, date of birth and State of License information to the Dispatch Supervisor.

A contract employee found to have a criminal record consisting of felony conviction(s) shall be disqualified. Applicants shall also be disqualified on the basis of confirmations that arrest warrants are outstanding for such applicants.

Applicants with a record of misdemeanor offense(s) may be granted access if the Agency determines the nature or severity of the misdemeanor offense(s) do not warrant disqualification.

Period of Performance The anticipated performance period for the initial supply, installation, implementation and Lake Mead staff training is 3/1/25 to 6/30/25. Initial 1-year CTI Complete service agreement is anticipated 7/01/2025 – 6/30/2026.

Option Year #1 for CTI Complete service agreement is anticipated 7/01/2026 – 6/30/2027.

Option Year #2 for CTI Complete service agreement is anticipated 7/01/2027 – 6/30/2028.

Option Year #3 for CTI Complete service agreement is anticipated 7/01/2028 – 6/30/2029.

Quote Package (Evaluation Factors)

- Price Schedule:

CLIN Description Unit QTY Total Cumulative

010 Equipment LS 1

020 Installation, Implementation, Training LS 1

030 Service Agreement Year 1 LS 1

040 Option #1: Service Agreement 2026-2027 LS 1

050 Option #2: Service Agreement 2027-2028 LS 1

060 Option #3: Service Agreement 2028-2029 LS 1

TOTAL

- Technical: Provide a project narrative that demonstrates how the company will successfully meet the needs of the statement of work.

o Proposed Equipment o How does the prime contractor plan, at all times during performance of this contract, to directly superintend the work until the work is completed and accepted? The superintendent shall demonstrate managing the projects quality control, safety, and schedule in accordance with the statement of work. The narrative shall demonstrate that the superintendent is the Prime contractor and not a subcontractor performing the work on the project.

o Explain how the annual service agreement will maintain the warranty with existing system equipment and software in addition to newly installed equipment under this contract.

o Proposed Schedule for equipment ordering (lead times), installation, implementation and staff training.

- Prior Experience of similar size and complexity to the scope of this requirement, within 5 years of date of this Solicitation

- Past Performance (Contact information for above Relevant Experiences)

Site Visit

- Interested vendors are encouraged to attend a site visit help 2-12-25 at 12:30 PM-2PM PT to document existing equipment and layout. Please RSVP to mike_scherer@nps.gov by 4PM PT 2- 11-25.

Contract Personnel and Authorities Contracting Officer: Bradley_Metler@nps.gov Contracting Officer’s Representative (COR): Mike_Scherer@nps.gov

Per FAR 52.212-4:

RE COR Authorities, per FAR 1.602(d)(5):

mailto:mike_scherer@nps.gov mailto:Bradley_Metler@nps.gov mailto:Mike_Scherer@nps.gov

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