B08_Attachment_2_Performance_Work_Statement.pdf

PERFORMANCE WORK STATEMENT

FOR

CUSTODIAL SERVICES

Santa Monica Mountains National Recreation Area - SAMO

8/10/2024

PERFORMANCE WORK STATEMENT

FOR

CUSTODIAL SERVICES

Project Description and Background:

The National Park Service has an expectation that the contractor shall provide custodial & janitorial services in the lobbies, stairways, office and visitor spaces, meeting and conference rooms, restrooms, interior and exterior windows, interior and exterior entrances which include decks, steps and walkways of all previously mentioned restrooms and buildings.

1. General

1. SCOPE: The contractor shall provide all management, tools, equipment, green eco-conscience cleaning materials, and labor necessary to ensure that custodial services are performed at Golden Gate National Recreation Area (GGNRA) in a manner that will maintain a satisfactory facility condition and present a clean, neat and professional appearance.

1.1 GOVERNMENT FURNISHED ITEMS: The National Park Service (NPS) will NOT supply a) Toilet Paper, b) Hand Washing Soap, c) Paper Towels, d) Toilet Seat Covers, e) Sanitary bags for receptacles. On occasion the government may supply a tool to change urinal “cakes” disinfection rings.

The NPS will be responsible for all plumbing repairs, drains and leaks but not plugged toilets. The contractor shall do their best to clear a clogged toilet with a plunger. Contractor shall notify COR as soon as possible if any observed plumbing programs, leaks or overflowing toilet occurs.

1.1.1 BASIC CLEANING SERVICES The contractor shall accomplish all cleaning and disinfecting tasks to meet the requirements of this Performance Work Statement (PWS). The minimum cleaning frequencies are established in Appendix A, Workload Factors and SOW.

1.1.2. Maintain Floors All floors, except carpeted areas, shall be swept, dust mopped, damp mopped, wet mopped, dry buffed, and spray buffed, as needed, to ensure they have a uniform, glossy appearance and free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter.

Baseboards, corners, and wall/floor edges shall also be clean. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, etc. When cleaning floors, chairs, trash, recycling and compost receptacles and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

1.1.3. Remove Recycling, Compost & Trash All trash, and recycling containers shall be emptied and returned to their initial location. All boxes, cans, paper products placed near a recycling receptacle and marked “Recycle, and Trash” shall be removed. Any obviously soiled or torn plastic trash and recycling receptacle liners and compostable liners shall be replaced. All collected waste shall be deposited inside the nearest designated outside/inside recycling, and trash collection container. Waste collection receptacles shall be left clean, free of foreign matter, and free of odors.

1.1.4. Interior Glass/Mirrors All interior glass, including glass in doors, partitions, walls, directory boards, shall be clean. There shall be no tract of film, dirt, smudges, water, or other foreign matter.

1.1.5. Drinking Fountains Shall be clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, film, and other obvious soil and debris If a fountain drain is found to be clogged at time of cleaning the contractor shall contact the COR immediately.

1.1.6. Stairways All floor surfaces shall be cleaned in accordance with paragraph 1.1.1 or 1.1.6, as appropriate for floor covering. Grease and grime shall be removed from stair guards, handrails and baseboards. Contractor shall remove all dust foreign organic matter, marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls to provide or maintain a clean, uniform appearance. All stairwell guardrails shall be polished and maintain a clean and uniform appearance.

1.1.7. Carpets All Carpeted areas shall be vacuumed. After vacuuming, the carpeted area shall be free of all visible dirt, sand, hair, leaves, grass, rocks food, paper matter, paperclips, debris, litter and any other foreign matter that is not the carpet. Any spots shall be removed by carpet manufacturer’s approved methods as soon as noticed. All tears, burns, and raveling shall be brought to the attention of the COR within one business day Area and throw rugs are included to receive this service.

1.1.8.1. Clean Carpets Spot clean or shampoo dirty carpets over an area of 2 square feet or less. Spots must be removed immediately.

1.1.9. Vacuum and Clean Floor Mats Vacuum and clean interior and exterior floor mats. After vacuuming or cleaning, mats shall be free of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed, and mats returned to their normal location.

1.1.10. General Spot Cleaning The contractor shall perform spot cleaning on a continual basis. Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures. After spot cleaning, the surface shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil.

1.1.11. General Dusting All horizontal and wall surfaces shall be dusted and cleaned to eliminate dust, dirt, smudges, and any foreign matter present.

1.2. BASIC RESTROOMS/LOCKER ROOMS CLEANING SERVICES The contractor shall accomplish all cleaning tasks to meet the requirements of this SOW.

1.2.1. Clean and Disinfect. The contractor shall completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, showers, shower mats, shower curtains, all paper towel and soap dispensers, plumbing fixtures, bathroom partitions, stall doors, toilet paper and toilet seat cover dispensers, doors, walls, and other such surfaces, using approved germicidal detergent. Shower drain cover shall be free of hair and other foreign matter. After cleaning, receptacles will be free of deposits, dirt, streaks, and odors. Disinfect all entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

1.2.2. Descale Showers, Toilet Bowls, and Urinals. Descaling shall be performed monthly as a minimum and as often as needed to keep areas free of scale, soap films, and other deposits. After descaling, surfaces shall be free from streaks, stains, odor, scale, scum, urine deposits, fecal matter, and rust stains. Any major blockages, leaks, biological hazards shall be brought to the attention of the COR immediately.

1.2.3. Sweep and Mop Floor After sweeping and mopping, the entire floor surface, including grout, (if present) shall be free from litter, organic matter, dirt, dust and debris. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film or standing water. Moveable items shall be tilted or moved to sweep and damp mop underneath. Floors shall be stripped, scrubbed, waxed, etc., as necessary to maintain sanitary conditions and a clean, uniform appearance.

1.2.4. Stock Restroom Supplies Contractor shall ensure restrooms are stocked sufficiently so that supplies including soap for the soap dispensers, paper towels, toilet paper and sanitary seat covers do not run out.

Supplies shall be stored in designated areas. No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.

1.2.5 Annual Window Cleaning (see SOW)

Interior Windows: Clean all glass surfaces and windowsills twice a year (spring & fall). After surfaces have been cleaned, all traces of film, dirt, smudges, water and other foreign matter shall be removed from frames, casings, sills, and glass.

Exterior Windows Clean all glass surfaces twice a year (spring & fall) that are an integral part of the outer wall of each building. After windows have been cleaned, exterior frames, casings, sills, and glass shall be free of all traces of film, dirt, smudges, water and other foreign matter. The contractor shall provide a fall protection plan to be approved by the park Occupational Health and Safety Manager before any work is to take place. All staff cleaning exterior windows shall be trained and certified to participate in the approved fall protection program.

1.3. PERIODIC CLEANING SERVICES (Upon request or notated in SOW)

1.3.1. Strip, Scrub, Seal, and Wax Floors Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. A non-skid wax is required. A uniform glossy appearance is free of scuff marks, heel marks, wax build-up, and other stains and discoloration.

1.3.2. Clean/Shampoo Carpets All carpets shall be cleaned in accordance with standard commercial practices.

A heavy-duty spot remover may be required in heavily soiled areas. After shampooing, the carpeted area will be uniform in appearance and free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs and other similar items. Chairs, recycling, compost and trash receptacles, and other items shall be moved to clean carpets underneath and returned to their original location.

1.4. EMERGENCY OR SPECIAL EVENT CLEANING SERVICES Upon notification by the COR or POC, the contractor shall perform emergency or special event cleaning required in any building, area, or room covered under this contract. An emergency is defined as minor clean up in the event of a water leak, etc. The contracting officer shall order cleaning services through issuance of a delivery order for the appropriate and required work task(s). Contractor shall begin emergency work, as determined by the contracting officer, within one hour of notification, which may be verbal. The contracting officer or designated representative will notify the contractor as soon as a special event requirement is known, but no less than 24 hours prior to the event.

Completion schedule shall be determined for each delivery order.

2. PERFORMANCE REQUIREMENTS SUMMARY The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards briefly describe the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Performance Standard SOW Para

Performance Threshold

Basic Cleaning Services

Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty; Plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Ash containers are emptied and free of ashes, odors and stains. Glass and mirrors have no traces of film, dirt, smudges, or water. Drinking fountains are disinfected and free of streaks, stains, spots, smudges, scale and other deposits. Stairways are free of dirt, debris, marks, smudges, scuffs and other foreign matter. Carpets are free of dirt, debris, litter and other foreign matter. Dust is not visible.

1.1. No more than

3 validated defects per month.

Basic Restrooms/L ocker Rooms Cleaning Services

Restrooms and locker rooms are disinfected and free of dirt, deposits, streaks and odors. Showers are disinfected and free of soap films, scum and other deposits. Toilets and urinals are disinfected and free of scale, stains, scum and other deposits. Floors are free of litter, dirt, dust and debris.

Supplies are adequate until next service.

1.2. No more than

3 validated defects per month.

Periodic Cleaning Services

Floors have a glossy uniform appearance free of scuffmarks, heel marks, wax build-up, and other stains and discoloration. Windows are free of film, dirt, smudges, water, and other foreign matter. Carpets are free of stains and discoloration.

1.3. No more than

3 validated defects per month.

3. CONTRACTOR FURNISHED PROPERTY AND SERVICES.

4. GENERAL INFORMATION

4.1. QUALITY CONTROL The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Delivery Summary.

4.2. QUALITY ASSURANCE The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. GOVERNMENT REMEDIES The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 1997), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. HOURS OF OPERATION 7:00 am – 5:00pm unless off hours cleaning required and noted in the SOW.

4.5. SECURITY REQUIREMENTS

Contractor Personnel Security and Suitability Requirements

Performance of this contract requires contractor personnel to have a federal government-issued Personal Identity Verification (PIV) credential before being allowed unsupervised access to a DOI [facility and/or information system]. The Contracting Officer's Representative (COR) or Contracting Officer's Technical

Representative (COTR) will be the requesting official and will make arrangements through a DOI Access Card Sponsor for personal identity verification and DOI Access Card issuance.

At least two weeks before start of contract performance, the Contractor must identify all contractor and subcontractor personnel who will require [physical and/or logical] access for performance of work under this contract. Physical Access means routine, unescorted or unmonitored access to nonpublic areas of a federally controlled facility. Logical Access means routine, unsupervised access to a Level 3 or 4 federally controlled information system. The Contractor must make their personnel available at the place and time specified by the COR/COTR or DOI Access Card Sponsor to initiate screening and background investigations. The following forms and inquiries, or their equivalent, will be used to initiate the credentialing process:

● OPM Standard Form 85 or 85P

● OF 306

● National Criminal History Check (NCHC) (local procedures may require the fingerprinting to done at a police station; in this case, any charges are to be borne by the contractor)

● Release to Obtain Credit Information

● PIV card application (web-based)

Before starting work under this contract, a National Criminal History Check (NCHC) will be initiated to verify the identity of the individual applying for clearance and to determine the individual's suitability for the position.

If the NCHC adjudication is favorable, a DOI Access Card will be issued for that individual. If the adjudication is unfavorable, the credentials will not be issued, and the contractor must make other arrangements for performance of the work. In the event of a disagreement between the Contractor and the Government concerning the suitability of an individual to perform work under this contract, DOI shall have the right of final determination.

Contractor employees must give, and authorize others to give, full, frank, and truthful answers to relevant and material questions needed to reach a suitability determination. Refusal or failure to furnish or authorize provision of information may constitute grounds for denial or revocation of credentials. Government personnel may contact the contractor personnel being screened or investigated in person, by telephone or in writing, and the Contractor must ensure they are available for such contact.

Alternatively, if an individual has already been credentialed by another agency through OPM, and that credential has not yet expired, further investigation may not be necessary. In that case, the contractor must provide the COR/COTR with documentation that supports the individual's credentialed status.

Contractor employees who have been successfully adjudicated will be issued DOI Access Cards, which must be activated at a USAccess Credentialing Center. Those Contractor employees not located within a reasonable travel time of a USAccess Credentialing Center will be screened and issued alternate credentials, such as temporary access badges.

During performance of the contract, the Contractor must keep the COR/COTR apprised of changes in personnel to ensure that performance is not delayed by compliance with credentialing processes. Cards that have been lost, damaged, or stolen must be reported to the COR/COTR and Issuing Office within 24 hours. If reissuance of expired credentials is needed, it must be coordinated through the COR/COTR.

At the end of contract performance, or when a contractor employee is no longer working under this contract, the Contractor must ensure that all identification cards are returned to the COR/COTR.

This requirement must be incorporated into any subcontracts that require subcontractor personnel to have routine unsupervised access to a federally controlled facility for more than 180 calendar days or any unsupervised access to a federally-controlled Level 3 or 4 information system.

5. APPENDICES.

A. Estimated Workload Data B. Center for Disease Control (CDC) requirements for Coronavirus C. Contractor Purchasing Cleaning Supplies and Materials D. Site and Floor Plans (if applicable).

APPENDIX A

TASKS/SOW

Santa Monica Mountains National Recreational Area Scope of Work

Custodial Contract

PART A - DESCRIPTION OF WORK

The National Park Service, Santa Monica Mountains National Recreation Area (SAMO), has a requirement for custodial services at various locations within SAMO located in Los Angeles and Ventura counties. The base year includes two Option Items: Option 1 Paramount Western Town and Option 2 Rocky Oaks LaKretz and New Admin Compound. The Option Items (12a and 22a) will be requirements needed for the base year only. The Option Items will be in effect from 1 Jan 2025-23 Sept 2025 only. The NPS anticipates a base plus 1-option year contract as follows:

Base Year – September 23, 2024 through September 22, 2025 Option Year One – September 23, 2025 through September 22, 2026

The contractor will furnish all labor, transportation, tools, materials, and equipment necessary to perform custodial services identified by this contract. The work performed shall be conducted in a complete and professional manner.

1. The Contractor will perform custodial services in all offices, hallways, exhibit areas, stairwells, sidewalks, driveways, decks, windows, shelves, tables, sinks, bathrooms, public restrooms, vault toilets, kitchens, trailheads, parking lots, trash cans, waste baskets, and perform litter pick-up.

2. The Contractor shall furnish all labor, equipment, supplies, vehicles, and fuel necessary to clean, service, and maintain in a “sanitary” condition, all the areas identified in this contract. The Contractor will service those designated areas in strict accordance with the “Contract Cleaning Schedule”, as outlined in Part F.

3. Materials and supplies provided by the contractor include, but are not limited to, toilet paper, paper towels, hand soap, toilet seat protectors, air freshener, waterless urinal filters, urinal commode cakes, disinfectants, cleansing materials and trash can liners of various sizes to fit all exterior and interior trash cans. The Contractor is also responsible for placing, periodically, chemical additives in all sink drains, toilets, and vault toilets.

4. Normal work hours are from 0500-1800, Sunday through Saturday. The Contractor is required to work all federal holidays except Thanksgiving and Christmas.

5. Minor maintenance will be performed including clearing drains and toilet clogs. Reporting any non-functioning lights, vents, toilets, faucets, doors, door hardware, windows, and other deficient conditions to the Buildings & Utilities Supervisor immediately upon notice.

6. The Contractor shall inform the COR of any unusual conditions such as vandalism, theft, graffiti, damage, electrical or plumbing problems, staffing problems affecting the performance of the contract, inoperable equipment, etc. The COR must be notified of any deficiencies immediately upon notice.

7. At some locations there are functions known as “Special Use Permits”. These permits are issued to customer’s holding company picnics, filming, festivals, and other special events. The Contractor will work around these functions with no disruption to the events being held. The

Contractor will make every attempt to service these areas before, during, and/or after the events as deemed necessary by the Contracting Officer’s Representative (COR).

8. When notified, the Contractor will be required to respond to “cleaning emergencies” during normal working hours.

9. The Contractor will not be required to provide custodial services for any location that is inaccessible due to weather or road conditions. In the event the contractor cannot perform the required custodial services due to inaccessibility, the Contractor shall immediately notify the

COR.

10. There are some locations such as offices and storage rooms that cannot be entered unless NPS personnel are present. The Contractor will make every attempt possible to service those areas.

The Contractor will not be held responsible for any areas that are inaccessible.

11. All restrooms will be sanitized and disinfected according to US Public Health Service Standards.

“Sanitize” is defined as washing down completely with disinfectant to kill disease producing bacteria and viruses.

12. Trash and recyclables will be collected at all designated areas and disposed of in Park furnished dumpsters or containers. Trash and recycle collection are generally defined as within 100 feet of all trash/recycle receptacles, buildings, picnic areas, and parking lots.

13. In locations of recycle containers, the Contractor will deposit all recyclable materials in those bins.

PART B - NOTES

1. The Contractor is required to have at least one crew supervisor on site, always, during the work period that possesses the ability to communicate effectively.

2. The Contractor’s employees will conduct themselves in a professional manner and comply with all Santa Monica Mountains National Recreation Area (Park) regulations while providing service to the park.

3. The Contractors employees will wear appropriate clothing that demonstrates professionalism.

Clothing will be clean and neat with the Company Name embroidered or screen-printed on the shirt above the breast pocket on either the left or right side. Hats may be worn that do not have any markings other that the Company Name or Logo.

4. The Contractor’s vehicles will be in good condition, free of oil leaks, clean and well maintained.

A basic First Aid Kit will be on-board all contractor vehicles. Vehicles are subject to inspection by the COR or Park Safety Officer. A permanent or professionally made magnetic sign identifying the company name and telephone number must be displayed conspicuously on the vehicle for easy identification by park visitors and NPS personnel.

5. Security keys will be issued for entry to all facilities that require cleaning. The Contractor will ensure that no unauthorized duplication or transference of security keys is made. The Contractor will notify the COR immediately if security keys are lost or stolen. The Contractor will reimburse the National Park Service for any costs associated with lost or stolen security keys.

Upon expiration or termination of the contract, security keys will be surrendered to the COR immediately.

6. A background security check will be required for all employees that enter NPS buildings and/or that have access to NPS keys. This will be sponsored and paid for by SAMO NPS personnel. They will then issue a PIV contractor ID card to those entering buildings.

7. This contract is identified as a “Service Contract Act” and prevailing DOL wages apply.

8. The Contracting Officer (CO) reserves the right to modify the contract as warrantied, and in accordance with the Contract clauses, in which case, an equitable adjustment may be made.

9. As long as the contract is active and in effect, the Contractor will be allowed a storage area, approved by the COR, to stage equipment and material in the park.

10. Smoking is prohibited in the interior of all buildings and discouraged elsewhere.

11. The Contractor and its employees will not be allowed to use government property such as vehicles, equipment, tools, materials, phones, etc.

PART C - SAFETY

1. The Contractor will provide a “Site Specific Safety Plan” which includes, but not limited to, how injuries will be treated and identify the location of the nearest urgent care unit or hospital. All employee injuries must be reported to the COR as soon as possible and appropriate documentation must be processed through the Park Safety Office.

2. All work shall be performed in accordance with the safety requirements set forth by the approved “Site Specific Safety Plan”. If safety violations are observed, the work will be immediately terminated by the CO until compliance is restored.

3. The Contractor shall ensure that all employees are qualified to perform the work safely. The Contractor shall ensure that their employee’s ability or alertness is not impaired for any reason, such as illness, fatigue, intoxications, drugs, or any other condition that may expose themselves or others to injury.

4. It is the Contractor’s responsibility to ensure that all employees wear the proper personal protective equipment and comply with safety standards and regulations necessary to perform their duties.

5. For each cleaning solution stored in the park by the Contractor, a “Safety Data Sheet” (SDS) must be provided and located where the product is being stored.

PART D - QUALITY CONTROL

1. The Contractor shall supply to the COR, a “Quality Control Work Plan” which will outline how the Contractor will monitor the contracted work being performed. The plan will clearly define what steps the Contractor plans to take in ensuring that the obligations of this contract are satisfactorily met. The inspection system must (a) cover all the services stated in the contract (b) include a checklist used for inspecting contract performance (c) list the name(s) of the individual(s) who will conduct the inspection (d) have a system for identifying and correcting deficiencies.

2. The Contractor shall submit a housekeeping manual that describes how all cleaning will be performed, what cleaning agents will be used, and what custodial supplies will be provided. All products must meet Park standards regarding the use of environmentally friendly, energy-efficient, biodegradable, and “green”. In addition, no abrasive, caustic, or harsh cleaning agents will be used in cleaning any areas. The Contractor shall submit a list of proposed products. All cleaning products and custodial supplies will be approved by the COR.

PART E - INSPECTION & PENALTIES

1. In the event the Contractor fails to perform the work as specified in the contract, the Contracting

Officer may issue a “Cure Notice” and take any or all the following steps to correct non-compliance:

a. Direct the Contractor to perform the services again, if feasible.

b. Require the Contractor to take steps to ensure improved future performance.

c. Reduce the monthly costs due the Contractor for the month(s) in which the infraction occurred, to reflect a reduced value of services performed. The amount of financial penalty incurred will be in accordance with the itemized monthly bid schedule provided by the Contractor for this contract.

d. Accomplish work with others and charge the excess costs to the Contractor.

e. The Contractor has 10 working days to correct the situation after receiving a “Cure

Notice” from the Contracting Officer. Make-up of lost workdays will not be allowed.

PART F - CONTRACT CLEANING SCHEDULE

1. Deviation of this schedule will not be allowed without consent by the Contracting Officer (CO).

Exceptions can only be made in the event of an emergency, approved by the COR. You may propose schedule changes however, it must be approved by COR and CO.

SANTA MONICA MOUNTAINS, NRA WORK SCHEDULE TO START 09-23-2024

SUN MON TUE WED THUR FRI SAT

KGR Visitor Center

RSV

Admin

Paramount Longhorn &

Ranch

RSV Admin KGR Visitor Center

RSV Admin Site #15

Paramount Longhorn &

Ranch

RSV

Public

Peter Strauss All Areas

RSV Public Paramount Ranch

RSV Public

Peter Strauss All Areas

RSV

Satiwa Cultural

Sandstone Peak

RSV Satiwa Sandstone Peak

RSV Satiwa Cultural & Office #20

Mische Mokwa Trailhead

Backbone @ Kanan

Mische Mokwa Trailhead

Backbone @ Kanan

Encinal Canyon

Backbone @ Kanan

Sandstone Peak

RSV

Wendy

Rocky Oaks

LaKretz

RSV Wendy Rocky Oaks

LaKretz

RSV Wendy

Solstice Canyon SC

Circle X All Areas

Solstice Canyon SC

Circle X All Areas

Solstice Canyon SC

Diamond X

Encinal Canyon

Zuma - Bonsail &

Busch

Encinal Canyon

Canyon View

Turnout

Rocky Oaks Trailhead

Parking Lot

Paramount Western

Town

Rocky Oaks Trailhead

Parking Lot

Party Rock Triunfo

Rocky Oaks Trailhead

Parking Lot

Party Rock Triunfo

Cheseboro Zuma - Bonsail &

Busch

Cheseboro Cheseboro

PART G – DESCRIPTION OF BID ITEMS

SITE #

1. Backbone Trail at Kanan (three days per week)

• One Vault Toilet (unisex)

• One Hid-A-Bag (trash + recycle)

• One Hid-A-Bag (trash)

2. Canyon View Pullout(s) at Kanan (one day per week)

• Two Hid-A-Bag (trash + trash) one at each paved turnout.

3. Cheseboro Canyon Trailhead (three days per week)

• Two Vault Toilet (unisex)

• Two Hide-A-Bag (trash + recycle)

4. Circle X Ranch “Campground” (two days per week)

• Two Hid-A-Bag (trash + recycle)

5. Sandstone Peak Trailhead (three days per week)

• Two Vault Toilet (unisex)

• Three Hid-A-Bag (trash + recycle)

6. Circle X Ranch “Contact Station” (two days per week)

• One Outdoor Restroom (unisex)

• Two Hid-A-Bag (trash & recycle)

7. Circle X Ranch “Day Use Area” (two days per week)

• One Hid-A-Bag (trash & recycle)

7a. Circle X Ranch “Ranch House” (two days per week)

• One Hid-A-Bag (trash)

• One Hid-A-Bag (recycle)

8. Diamond X Ranch House (one day per week)

• Offices, carpets, floors, kitchen area, counters, conference room, tables, empty trash cans, hallway, storage rooms, closets, and two bathrooms. (See Special Notes, Part H).

• Carpet Shampoo and window cleaning 1X year.

9. King Gillette Ranch Visitor Center (two days per week)

• Offices, carpets, floors, break room, counters, tables, benches, storage room, locker room, and one-bathroom, empty trash cans (See Special Notes, Part H).

• Outdoor Restroom (women’s, men’s)

• Outdoor Drinking Fountain and Wash Basin

• Eight Outdoor Receptacles (combo trash + recycle)

10. Mishe Mokwa Trailhead (two days per week)

• One Hid-A-Bag (trash & recycle)

11. Paramount Ranch Ranger Station “Longhorn” (two days per week)

• Offices, carpets, floors, kitchen area, counters, conference room, tables, entrance area, closets, storage rooms, and two bathrooms, empty trash receptacles (See Special Notes, Part H).

12. Paramount Ranch (three days per week)

• One Outdoor Restroom (women’s, men’s)

• One Hid-A-Bag (trash and recycle)

• One Hid-A-Bag (trash)

12a. Option 1: Paramount Western Town (3 days per week) **

• One Outdoor Restroom (men’s and women’s)

• Three Hid-A-Bag (trash and recycle)

• One Hid-A-Bag @ bridge (trash)

• Offices, carpets, floors, kitchen area, counters, conference room, tables, entrance area, closets, storage rooms, and two bathrooms, empty trash receptacles (See Special Notes, Part H).

** The Option Items will be requirements needed for the base year only.

13. Peter Strauss “Parking Lot” (two days per week)

• Two Hid-A-Bag (trash and recycle)

13a. Peter Strauss “Ranch House area” (two days per week)

• One Outdoor Restroom (women’s, men’s)

• Three Hid-A-Bag (trash + recycle)

14. Encinal Canyon Trailhead (three days per week)

• Two Hid-A-Bag (trash + recycle)

• Two Vault Toilets (unisex)

15. Rancho Sierra Vista “Administrative Site” (one day per week)

• Interpretive Office Offices, carpets, floors, kitchen area, counters, tables, storage room, empty trash receptacles and one bathroom. (See special notes in part H)

16. Rancho Sierra Vista “Administrative Site” (three days per week)

• One Outdoor Restroom (women’s, men’s, unisex)

• One Hid-A-Bag (trash & recycle)

17. No site #17 listed on map.

18. Rancho Sierra Vista “public area main lot” (three days a week)

• One Outdoor Restroom (women’s, men’s)

• Three Hid-A-Bag (trash & recycle)

19. No site #19 listed on map.

20. Rancho Sierra Vista “Satwiwa” (three days a week) Dormitory outside picnic area”

• Three Hid-A-Bag (trash & recycle)

20a. Rancho Sierra Vista “Satwiwa Cultural Center” (one day per week)

• Offices, storage room, carpets, floors, kitchen area, counters, and tables (See Special

Notes, Part H).

20b. Rancho Sierra Vista “Satwiwa Culture Center” (three days per week)

• One Outdoor Restroom (women’s, men’s)

• One Hid-A-Bag (trash)

• One Outdoor Drinking Fountain

20c. Rancho Sierra Vista Satwiwa Culture Center - Miscellaneous (one time per year) See PART H – RSV Satwiwa Cultural Center:

• Clean all interior and exterior windows.

• Professionally shampoo all carpets (1x year).

21. Rancho Sierra Vista “Wendy” (three days a week)

• One Hid-A-Bag (trash & recycle)

22. Rocky Oaks Trailhead Parking Lot (three days a week)

• One vault toilet

• One Hid-A-Bag (trash + recycle)

• One Hid-A-Bag (trash)

22a. Rocky Oaks LaKretz and new administrative compound (Two days a week) **

• Two restrooms, Two showers, offices, floors, kitchen counters, storage, bunkroom, conference room and workout space (administrative area)

• ** The Option Items will be requirements needed for the base year only.

23. No site #23 listed on map.

24. Solstice Canyon (three days a week)

• Four Vault Toilets (women’s, men’s)

• Two Hid-A-Bag (trash + recycle – vault toilet)

• One Hid-A-Bag (trash – entrance)

• One Hid-A-Bag (trash + recycle – Dry Canyon Trailhead)

• Two Hid-A-Bag (trash + recycle – parking lot)

• One Hid-A-Bag (trash + recycle – amphitheater)

• One Hid-A-Bag (trash – picnic area)

• Two Hid-A-Bag (trash + recycle – across bridge)

• 2 drinking fountains and one commercial phone

25. Zuma Canyon “Bonsall” (two days a week)

• One Hid-A-Bag (trash & recycle)

• One Hid-A-Bag (trash can)

26. Zuma Ridge “Busch” (two days a week)

• One Hid-A-Bag (trash & recycle)

27. (No number listed on map.) Party Rock Triunfo (two days a week)

• One Hid-A-Bag (trash & recycle)

PART H - Special Notes

1. Satwiwa Culture Center… (One time per year) The Culture Center is opened only on Saturday & Sunday.

Duties are to be performed only on Monday through Friday.

Scheduling shall be coordinated with the COR.

The Contractor is not responsible for cleaning exhibits, showcases, bookcases, gift store merchandise, and museum furniture.

The facility is armed with a monitored security alarm system.

Clean all interior and exterior windows.

Professionally shampoo all carpets.

2. King Gillette Ranch Visitor Center Duties are to be performed before the Visitor Center opens at 9:00 am.

The Contractor is not responsible for cleaning exhibits, showcases, gift store merchandise/furniture, and an outdoor fountain including tile walkways.

The facility is armed with a monitored security alarm system.

3. Paramount Ranch Ranger Station (Longhorn) building is staffed with Law Enforcement and Fire personnel.

Duties are to be performed between 10:00 am to 5:00 pm.

Law Enforcement offices can only be accessed when authorized personnel are present.

The facility is armed with a monitored security alarm system.

4. Paramount Ranch Western Town (administrative offices) Duties are to be performed between 10:00 am to 5:00 pm.

Contract option 2 to start on 1/1/2025 thru 9/13/2025 then out years same as others.

5. Rocky Oaks (administrative offices and LaKretz) Duties are to be performed between 10:00 am to 5:00 pm.

Contract option 2 to start on 1/1/2025 thru 9/13/2025 then out years same as others.

Carpets to be Shampoo and Window cleaning 1X year.

6. Diamond X (administrative offices) Duties to be performed on Saturday.

Carpet Shampoo and Window cleaning 1x year.

PART I – SUBMITTALS

Statements of Quality Control Work Plan, Cleaning Products, Schedule, Safety Plan, and a list of employees including site Supervisors, will be submitted for background approval prior to the start of the contract.

APPENDIX B

Cleaning and Disinfecting Your Facility

Everyday Steps, Steps When Someone is Sick, and Considerations for Employers Updated

July 28, 2020

How to clean and disinfect Clean

• Wear disposable gloves to clean and disinfect.

• Clean surfaces using soap and water, then use disinfectant.

• Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. Disinfecting kills germs on surfaces.

• Practice routine cleaning of frequently touched surfaces.

o More frequent cleaning and disinfection may be required based on level of use.

o Surfaces and objects in public places, such as shopping carts and point of sale keypads should be cleaned and disinfected before each use.

• High touch surfaces include:

o Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

Disinfect

• Disinfect with a household disinfectant on List N: Disinfectants for use against SARs- CoV-2external icon, the virus that causes COVID 19.

Follow the instructions on the label to ensure safe and effective use of the product. Many products recommend:

o Keeping surface wet for a period of time (see product label).

o Precautions such as wearing gloves and making sure you have good ventilation during use of the product.

Always read and follow the directions on the label to ensure safe and effective use.

• Wear skin protection and consider eye protection for potential splash hazards

• Ensure adequate ventilation

• Use no more than the amount recommended on the label

• Use water at room temperature for dilution (unless stated otherwise on the label)

• Avoid mixing chemical products

• Label diluted cleaning solutions

• Store and use chemicals out of the reach of children and pets

You should never eat, drink, breathe or inject these products into your body or apply directly to your skin as they can cause serious harm. Do not wipe or bathe pets with these products or any other products that are not approved for animal use.

https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

See EPA’s 6 steps for Safe and Effective Disinfectant Use

Special considerations should be made for people with asthma and they should not be present when cleaning and disinfecting is happening as this can trigger asthma exacerbations. Learn more about reducing asthma triggers.

• If products on List N are not available, diluted household bleach solutions can be used if appropriate for the surface. Unexpired household bleach will be effective against coronaviruses when properly diluted.

o Use bleach containing 5.25%–8.25% sodium hypochlorite. Do not use a bleach product if the percentage is not in this range or is not specified.

o Follow the manufacturer’s application instructions for the surface, ensuring a contact time of at least 1 minute.

o Ensure proper ventilation during and after application.

o Check to ensure the product is not past its expiration date.

o Never mix household bleach with ammonia or any other cleanser. This can cause fumes that may be very dangerous to breathe in.

• Prepare a bleach solution by mixing:

o 5 tablespoons (1/3rd cup) of 5.25%–8.25% bleach per gallon of room temperature water OR o 4 teaspoons of 5.25%–8.25% bleach per quart of room temperature water

• Bleach solutions will be effective for disinfection up to 24 hours.

• Alcohol solutions with at least 70% alcohol may also be used.

Soft surfaces

For soft surfaces such as carpeted floor, rugs, and drapes

• Clean the surface using soap and water or with cleaners appropriate for use on these surfaces.

• Launder items (if possible) according to the manufacturer’s instructions. Use the warmest appropriate water setting and dry items completely.

OR

• Disinfect with a household disinfectant on List N: Disinfectants for use against SARs-CoV- 2.

• Vacuum as usual.

Cleaning and disinfecting outdoor areas

• Outdoor areas, like playgrounds in schools and parks generally require normal routine cleaning, but do not require disinfection.

o Do not spray disinfectant on outdoor playgrounds- it is not an efficient use of supplies and is not proven to reduce risk of COVID-19 to the public.

o High touch surfaces made of plastic or metal, such as grab bars and railings should be cleaned routinely.

o Cleaning and disinfection of wooden surfaces (play structures, benches, tables) or groundcovers

(mulch, sand) is not recommended.

• Sidewalks and roads should not be disinfected.

o Spread of COVID-19 from these surfaces is very low and disinfection is not effective.

https://www.epa.gov/pesticide-registration/six-steps-safe-effective-disinfectant-use https://www.cdc.gov/asthma/triggers.html https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19 https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2-covid-19 https://www.cdc.gov/coronavirus/2019-ncov/faq.html#Cleaning-and-Disinfection

When cleaning

• Regular cleaning staff can clean and disinfect community spaces.

o Ensure they are trained on appropriate use of cleaning and disinfection chemicals.

• Wear disposable gloves and gowns for all tasks in the cleaning process, including handling trash.

o Additional personal protective equipment (PPE) might be required based on the cleaning/disinfectant products being used and whether there is a risk of splash.

o Gloves and gowns should be removed carefully to avoid contamination of the wearer and the surrounding area.

• Wash your hands often with soap and water for 20 seconds.

o Always wash immediately after removing gloves and after contact with a person who is sick.

o Hand sanitizer: If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash hands with soap and water.

Always read and follow the directions on the label to ensure safe and effective use.

• Keep hand sanitizers away from fire or flame

• For children under six years of age, hand sanitizer should be used with adult supervision

• Always store hand sanitizer out of reach of children and pets

See FDA’s Tips for Safe Sanitizer Use and CDC's Hand Sanitizer Use Considerations

• Additional key times to wash hands include:

o After blowing one’s nose, coughing, or sneezing.

o After using the restroom.

o Before eating or preparing food.

o After contact with animals or pets.

o Before and after providing routine care for another person who needs assistance (e.g., a child).

Additional considerations for employers

• Educate workers performing cleaning, laundry, and trash pick-up to recognize the symptoms of COVID-19.

• Provide instructions on what to do if they develop symptoms within 14 days after their last possible exposure to the virus.

• Develop policies for worker protection and provide training to all cleaning staff on site prior to providing cleaning tasks.

o Training should include when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE, and how to properly dispose of PPE.

• Ensure workers are trained on the hazards of the cleaning chemicals used in the workplace in accordance with OSHA’s Hazard Communication standard (29 CFR 1910.1200).

• Comply with OSHA’s standards on Bloodborne Pathogens (29 CFR 1910.1030), including proper disposal of regulated waste, and PPE (29 CFR 1910.132).

https://www.fda.gov/consumers/consumer-updates/safely-using-hand-sanitizer https://www.cdc.gov/handwashing/hand-sanitizer-use.html https://www.cdc.gov/handwashing/hand-sanitizer-use.html https://www.cdc.gov/coronavirus/2019-ncov/about/symptoms.html https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.1200 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.1200 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.1030 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.1030 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.132 https://www.osha.gov/laws-regs/regulations/standardnumber/1910/1910.132

APPENDIX C

Contractor shall follow all Federal procurement requirements in purchasing cleaning supplies and materials.

For a full list of requirements and resources visit https://sftool.gov/greenprocurement.

More information about specifications for janitorial services can be found at https://sftool.gov/greenprocurement/green-services/7/janitorial-services, including a downloadable list of required products.

52.223-1 Biobased Product Certification (May 2012) As required by the Farm Security and Rural Investment Act of 2002 and the Energy Policy Act of 2005 (7 U.S.C. 8102(c)(3)), the offeror certifies, by signing this offer, that biobased products (within categories of products listed by the United States Department of Agriculture in 7 CFR part 3201, subpart B) to be used or delivered in the performance of the contract, other than biobased products that are not purchased by the offeror as a direct result of this contract, will comply with the applicable specifications or other contractual requirements.

52.223-2 Affirmative Procurement of Biobased Products Under Service and Construction Contracts (Sep 2013)

(a) In the performance of this contract, the contractor shall make maximum use of biobased products that are

United States Department of Agriculture (USDA)-designated items unless—

(1) The product cannot be acquired—

(i) Competitively within a time frame providing for compliance with the contract performance schedule;

(ii) Meeting contract performance requirements; or (iii) At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption (see 7 CFR

3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

(i) Spacecraft system and launch support equipment.

(ii) Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.biopreferred.gov.

(c) In the performance of this contract, the Contractor shall—

(1) Report to http://www.sam.gov, with a copy to the Contracting Officer, on the product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and September 30; and

(2) Submit this report no later than—

(i) October 31 of each year during contract performance; and

(ii) At the end of contract performance.

52.223-17 Affirmative Procurement of EPA-designated Items in Service and Construction Contracts (May 2008)

(a) In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA-designated items unless the product cannot be acquired—

(1) Competitively within a timeframe providing for compliance with the contract performance schedule;

(2) Meeting contract performance requirements; or

(3) At a reasonable price.

(b) Information about this requirement is available at EPA’s Comprehensive Procurement Guidelines web site, http://www.epa.gov/cpg/. The list of EPA-designated items is available at http://www.epa.gov/cpg/products.htm.

https://sftool.gov/greenprocurement https://sftool.gov/greenprocurement/green-services/7/janitorial-services http://www.biopreferred.gov/ http://www.epa.gov/cpg/products.htm

52.223-3 Hazardous Material Identification and Material Safety Data (Jan 1997)

(a) “Hazardous material,” as used in this clause, includes any material defined as hazardous under the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract).

(b) The offeror must list any hazardous material, as defined in paragraph (a) of this clause, to be delivered under this contract. The hazardous material shall be properly identified and include any applicable identification number, such as National Stock Number or Special Item Number. This information shall also be included on the Material Safety Data Sheet submitted under this contract.

Material (If none, insert “None”) Identification No.

(c) This list must be updated during performance of the contract whenever the Contractor determines that any other material to be delivered under this contract is hazardous.

(d) The apparently successful offeror agrees to submit, for each item as required prior to award, a Material Safety Data Sheet, meeting the requirements of 29 CFR 1910.1200(g) and the latest version of Federal Standard No. 313, for all hazardous material identified in paragraph (b) of this clause. Data shall be submitted in accordance with Federal Standard No. 313, whether or not the apparently successful offeror is the actual manufacturer of these items.