B08_Attachment_1_-_Statement_of_Work.pdf

Statement of Work (SOW)

Jamestown Visitor Center (JVC) CCTV Replacement Project Colonial National Historical Park – National Park Service

1. Project Overview

The National Park Service (NPS) seeks to replace the existing CCTV system at the Jamestown Visitor Center (JVC) with a modern, NDAA-compliant IP-based video surveillance system. The new system will improve situational awareness, enhance security, and provide reliable video coverage of key interior and exterior areas. The system will include new cameras, cabling, network hardware, and a network video recorder (NVR) connected to the NPS intranet.

The contractor shall provide all labor, materials, equipment, and expertise necessary to deliver a complete, functional CCTV system meeting the requirements of this Statement of Work (SOW).

2. System Design and Coordination

The contractor shall work collaboratively with NPS to determine final camera placement, cable routing, and equipment locations. This process is intended to be practical and cooperative rather than a formal engineering design effort.

2.1 Coordination and Site Walkthrough

A pre-bid walkthrough is optional. After award and prior to any work, the contractor shall participate in a mandatory post-award, pre-work walkthrough with NPS staff. During this walkthrough, the contractor and NPS will jointly review proposed camera locations, cable pathways, and installation considerations.

All placement decisions shall be made collaboratively, and final camera positions must be approved by NPS before installation. All work shall be performed under NPS supervision.

2.2 Camera Quantities and Types

The contractor shall furnish and install sixteen (16) IP-based cameras at the JVC:

• Three (3) outdoor bullet-type cameras

• Thirteen (13) dome-type cameras o One dome camera outdoors o Twelve dome cameras indoors

All cameras shall be NDAA-compliant, compatible with Wisenet (Samsung) software, ONVIF-compatible, and meet or exceed the following specifications.

Bullet Camera Specifications

• 5MP resolution

• Motorized varifocal 3.2–10mm lens

• 30fps (H.265/H.264)

• H.265, H.264, MJPEG; multiple streams

• Day/Night (ICR), WDR 120dB

• Analytics: defocus, directional, motion, enter/exit, tampering, virtual line

• microSD slot (128GB)

• PoE

• IR range 25m

• IP66, IK10

• Hallway view, analog video out, lens distortion correction

Dome Camera Specifications

• 5MP resolution

• Motorized varifocal 3.2–10mm lens

• 30fps (H.265/H.264)

• H.265, H.264, MJPEG; multiple streams

• Day/Night (ICR), WDR 120dB

• Analytics: defocus, directional, motion, enter/exit, tampering, virtual line

• microSD slot (128GB)

• PoE

• IR range 20m

• Hallway view, analog video out, lens distortion correction

2.3 System Layout and Non-Technical Schematic

The contractor shall provide a non-technical schematic of the final system layout showing:

• Camera locations and general coverage areas

• NVR location

• Cable pathways (simple diagram, no CAD required)

The schematic shall be clear and suitable for operational reference.

2.4 Network and Infrastructure Requirements

The contractor shall install a dedicated camera network including:

• All new Cat6 (or better) cabling

• PoE switches

• Mounting hardware, racks, shelves

• Any additional components required for a complete system

All cameras shall connect directly to the contractor-provided NVR, which will connect to the NPS intranet. The system shall support web-based real-time monitoring and be compatible with Milestone and Manitou VMS platforms.

2.5 Storage and Recording Requirements

The contractor shall size and provide storage sufficient for ninety (90) days of continuous recording from all cameras at full operational resolution and frame rate.

Storage hardware shall include:

• RAID-protected storage

• Hot-swappable drives (preferred)

• Redundant power supplies (recommended)

2.6 Cybersecurity Requirements

The system shall comply with standard NPS and DOI cybersecurity practices, including:

• Encrypted access (HTTPS/TLS 1.2+)

• No default passwords

• Unique, complex passwords for all devices

• Firmware updated to latest stable version

• Secure protocols enabled; unused services disabled

2.7 Optional Future Expansion

The Research Center building may be added later as an Option CLIN. See Section 8.

3. Installation Activities

The contractor shall perform all installation activities safely, cleanly, and without disrupting visitor operations.

3.1 Work Hours and Scheduling

Work may occur between 7:00 a.m. and 11:00 p.m. with NPS scheduling and monitoring.

The JVC is open to the public from 9:00 a.m. to 5:00 p.m., and work shall not interfere with normal visitation. Activities requiring ladders, lifts, or noise may need to occur outside public hours.

3.2 Worksite Constraints

• No obstruction of visitor pathways or exhibit areas

• No elevated work in public spaces during open hours

• Noise kept to a minimum during open hours

• Protection of exhibits and fixtures as needed

• Clean work environment; debris removed daily

3.3 Removal of Existing Equipment

The contractor shall remove existing CCTV equipment and turn it over to NPS. Existing cabling may be removed or disposed of at the contractor’s discretion.

3.4 Cabling and Infrastructure Installation

• All new cabling shall be installed by the contractor

• Existing conduit may be reused with NPS approval

• Drilling or penetrations require NPS approval

• Historic-preservation considerations apply

3.5 Coordination With NPS Staff

An NPS monitor will be present throughout all work. The contractor shall coordinate schedules, obtain approval for camera placement, and follow all instructions from the NPS monitor.

3.6 Staging and Material Handling

• Use of NPS-designated staging area

• Tools and materials secured daily

• No obstruction of public or staff areas

3.7 Safety Requirements

• Safe work zones maintained

• Barricades or signage used as needed

• Compliance with NPS safety policies

4. Configuration and Commissioning

4.1 Camera Configuration

The contractor shall configure all cameras using manufacturer-recommended settings optimized for their environment.

4.2 User Accounts

• Contractor establishes administrator accounts

• NPS creates all other accounts

• No generic or default accounts remain active

4.3 Remote Access and Network Integration

The contractor shall coordinate with NPS IT for:

• Firewall rules

• Network routing

• Remote access configuration

4.4 System Documentation

The contractor shall provide:

• IP address list

• Administrator credentials

• Configuration notes

• Final non-technical schematic

4.5 Commissioning Tests

Tests shall include:

• Camera field-of-view verification

• Continuous recording confirmation

• Storage capacity verification

• Web-based viewing confirmation

• Time synchronization

• Network reachability

4.6 Final Walkthrough and Demonstration

The contractor shall conduct a final demonstration with NPS covering:

• Camera views

• Recording and playback

• Remote access

• System controls

• Documentation handover

5. Testing and Validation

5.1 Functional Testing

The contractor shall verify:

• Clear camera views

• Continuous recording

• Playback functionality

• Web-based viewing

• Time synchronization

• Network stability

5.2 Storage Verification

The contractor shall confirm ninety (90) day retention capacity.

5.3 System Reliability Checks

• Stable connectivity

• Proper PoE switch operation

• No intermittent failures

• Firmware current

5.4 Documentation Review

NPS shall receive all required documentation before acceptance.

5.5 Final Validation and Acceptance

NPS and the contractor will conduct a final validation session. All deficiencies must be corrected before acceptance.

6. Training and Handover

6.1 Training Session

The contractor shall provide one on-site training session for up to two (2) NPS staff members, covering:

• Live viewing

• Playback

• Exporting video

• Basic troubleshooting

• Administrator functions

6.2 Administrative Access

Administrator accounts shall be established for NPS-designated personnel.

6.3 Training Materials

Simple, non-technical reference materials shall be provided.

6.4 System Handover

Handover includes:

• Credentials

• IP list

• Final schematic

• Configuration documentation

8. Optional Work – Research Center Expansion

NPS may elect to add an optional expansion for the Research Center building.

8.1 Scope

If exercised, the contractor shall install:

• Six (6) IP cameras

• One (1) NVR

• All cabling, PoE switches, and hardware

All requirements in Sections 2–6 apply.

8.2 Work Hours

The Research Center is not public-facing. Work may occur between 7:00 a.m. and 11:00 p.m. with NPS coordination.

8.3 Pricing

The contractor shall provide a separate bid for this optional work.

9. Closeout

9.1 Punch-List and Corrections

All punch-list items must be corrected at no additional cost.

9.2 Final Documentation

The contractor shall provide:

• Administrator credentials

• IP address list

• Final schematic

• Configuration summary

• Warranty information

• Support contacts

9.3 Warranty

A minimum one-year warranty on equipment and workmanship is required.

9.4 Final Acceptance

Final acceptance occurs after:

• Punch-list completion

• Documentation delivery

• Training completion

• Successful testing

• NPS confirmation of full system operation