B08_Attachment 0001 - PWS 11-30-2021.pdf

Ft Hunter-Liggett, CA

LOGISTICS SUPPORT

SERVICES

U.S. Army Sustainment Command Enhanced Army Global Logistics Enterprise (EAGLE) Performance Work Statement (PWS)

For t Hun te r -L i gge t t , Ca l i f o rn i a

Pe r fo rmance Work S ta temen t

November 2021 1

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Contents Section C-1: General Requirements

1.1 Introduction

1.2 Scope of Effort

1.3 Contractor Personnel Requirements

1.4 Contractor Planning, Resource Management

1.5 Physical Security, Anti-terrorism & Operations Security

1.6 Quality Program Requirements

1.7 Environmental Requirements

1.8 Safety Requirements

1.9 Intellectual Property/Data Rights

1.10 Administrative Requirements

1.11 Automated Systems

Section C-2: Definitions, Acronyms & Abbreviations

2.1 Definitions

Section C-3: Government Furnished Property

3.1 Government Furnished Property and Services – General

3.2 Emergency and Rescue

3.3 Telecommunications/Utilities

3.4 Government Owned Vehicles

3.5 Supplies and Materials

3.6 GFE Tools, Hand Tools, Equipment; Test, Measurement and Diagnostic Equipment (TDME) Calibration Services

3.7 Government Furnished Facilities and Real Property

3.8 Government Furnished Services

3.9 Solid Waste Management, Recycling and Trash Removal

Section C-4: Contractor Furnished Facilities & Equipment

4.1 Contractor Furnished Facilities and Equipment – General

4.2 Materials and Equipment

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Section C-5: Requirements

Maintenance

5.1 Materiel Maintenance – General

5.2 Materiel Maintenance Support

5.3 Materiel Maintenance Programs/Efforts

5.4 Allied Trades

5.5 Repair Parts and Materiel Management Tasks

5.6 Production Control

5.7 Reserved

5.8 Reserved

5.9 Reserved

5.10 Reserved

5.11 Reserved

5.12 Reserved

5.13 Reserved

Supply and Services

5.14 Installation Supply and Services (ISSA) – General

5.15 Central Issue Facility (CIF)

5.16 Clothing Initial Issue Point (CIIP)

5.17 Subsistence Supply Management Office (SMMO)

5.18 Consolidated Installation Property Book Office (Asset Management Services)

5.19 Installation Supply Support Activity (Retail Supply Services)

5.20 Hazardous Material Control Point (HMCP)

5.20.7 The contractor shall obtain Government approval before disposing of any hazardous materials.

5.21 Fuel Operations

5.22 Ammunition Supply Services

5.23 Food Service Equipment (FSE)

5.24 Reserved

5.25 Reserved

Section C-6 Publications and Forms

6.1 Publications and Forms

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Section C-1: General Requirements

1.1 Introduction

1.1.1 Fort Hunter Liggett, CA (FHLCA) is home to the Regional Training Center-West 91st Training Division, 80th Training Command, 3/356 Logistics Support Battalion, ECS- 170, 63rd RRC, 31st NCR Seabees and the USAG Fort Hunter Liggett. In order to support Fort Hunter Liggett, CA the Army has entrusted the logistics operations – Maintenance and Supply, specifically, to the installation logistics support activity, (sometimes referred to as Logistics Readiness Center [LRC], Army Support Activity [ASA, Logistics Readiness Center [LRC] or Army Logistics Center [ALC]; herein referred to as the LRC. The LRC is directly responsible for providing the required support services in the aforementioned areas in accordance with AR 5-9 Installation Agreements. In order to accomplish its vast and diverse mission the installation must use the appropriate contract(s) to provide the wide-range of required services. Work under this effort will largely be performed on and in the vicinity of the installation; however, the COR will identify any travel requirements under this effort. These activities will directly and indirectly support training of forces, preparing forces for deployment, sustainment and redeployment in support of current conflicts, reset forces, and to rebuild readiness for future deployments and contingencies to meet the demands of a persistent conflict in the 21st Century. The goal of this performance work statement (PWS) is to obtain efficient, cost-effective services through continuous improvement programs and using industry best practices where applicable while ensuring compliance with all applicable laws, rules and regulations. Customers for this effort may include Department of the Army, Coalition partners, foreign Governments, and other Department of Defense agencies. Functional and programmatic services may be required by any Army organization, at any level, including Army Commands (ACOM), Army Service Component Commands (ASCC), and Direct Reporting Units (DRU) as well as other U.S. Agencies, Coalition partners, foreign Governments with whom the Army has entered into an agreement.

1.1.2 The Fort Hunter Liggett LRC consists of four primary divisions: Plans and Operations (P&O); Materiel Maintenance Division (MMD); Installation Supply & Services Division (ISSD); and the Installation Transportation Division (ITD). MMD provides Field and Sustainment level maintenance support to tactical units, TDA units and Government civilian activities. ISSD provides supply & services support to include Central Issue Facility (CIF) operations, hazardous material (HAZMAT) warehousing operations and retail supply operations through the Installation’s classes of supply I, II, III, IIIP, IIIB, IV VII and IX. ITD provides Personal Property Shipping Office Operations (PPSO), personnel movement support and transportation motor pool (TMP) management for the Installation.

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Tasks in the P&O Division are inherently Governmental and not a contractor’s requirement. Supported Units are subject to change during the course of this effort. A listing of supported organizations is in Technical Data (TD), TD-03 Supported Organizations.

1.1.3 The United States Government uses a performance based format to provide the descriptions, instructions, and references in this document. The Government provides additional details or references when experience indicates a need exists to drive a specific effective and efficient outcome. The presence of these additional details or the absence of these details reflect the performance-based nature of this format and should not be construed to mean this performance based document lists all implied tasks necessary to achieve the successful level of performance. Referenced publications, regulations, and guidance in this PWS provide specific performance metrics; the contractor, subcontractors and its agents or representatives (herein the contractor) must adhere to those metrics unless specific relief has been given, in writing, by the Contracting Officer

(KO).

1.1.4 All work under this effort is subject to periodic inspection and on-the-spot performance assessment. Failure to meet the contract requirements (i.e. metrics, such as work exceeding the times stated in the maintenance allocation chart or standards identified in this document), may result in a Corrective Action Request (CAR), Contract Discrepancy Report (CDR), cure notice, and loss of fee or termination. The Government reserves the right to seek consideration in the event of un-resolved contract discrepancies and serious incidents impacting the effort.

1.2 Scope of Effort

1.2.1 This support will focus primarily on the Maintenance and Supply services that support the installation’s mission.

1.2.1.1 Notwithstanding the inclusion of Federal Acquisition Regulation (FAR) 52.216-21 in this task order, any maintenance and supply tasks currently being performed by an Ability One contractor at the installation, or subsequently determined appropriate for performance by an Ability One contractor, are not included within the scope of this EAGLE requirements task order.

1.2.2 Work performed under this task order is not limited by current customer lists. All work within the scope of the effort is contemplated for inclusion in this task order. The preponderance of work under this task order will be conducted by the contractor at or in Government furnished facilities (GFF); support is to be provided throughout the installation and its adjacent areas. These areas will include: unit facilities; range/field

November 2021 6 locations; other Government facilities; and by exception, at off-post / to-be-determined locations.

1.2.3 The contractor shall ensure compliance with all applicable local, state and federal laws, regulations and policies. In the event of a conflict between any law, ordinances, construction codes, or regulations, the more stringent rule shall apply.

1.2.4 The Army’s Materiel Enterprise and supporting programs continue to evolve and are directly linked to continued Army operations. Support requirements will continue to change over the life of this task order. Efforts may increase, decrease or cease as contingency operations are carried out. The contractor’s roles, responsibilities, mission and functional areas will likely change, while still remaining within the general scope of this PWS. Additionally, there may be instances at the installation or area of support that preclude specific maintenance or supply functions from being incorporated into this task order. The contactor must understand some exclusion(s) of the aforementioned functions may exist. The information set forth herein is not necessarily all-inclusive and will typically change throughout the life of this contract to keep pace with program decisions, service requirements and technology.

1.2.5 The estimated installation logistics workload is provided in TD-01 Workload Data.

While this information is the best available at present, actual workload during the period of performance will vary from both the historical and projected figures. The installation workload is comprised of planned and unplanned requirements causing the workload fluctuations. It is anticipated that the workload will also vary based on the operational tempo of the natural cycle of the beginning and ending of logistics programs. In addition to these cyclic changes, manning levels may require change due to program funding levels and budget constraints. Therefore, the contractor must adjust manning levels in accordance with mission/resource analysis and to stay within funding levels. The Government will provide the contractor as much advance notice of workload changes as possible, however, workload variations may occur with little advanced notice. The contractor shall plan for and respond to changes in workload requirements and the resulting changes to manning levels.

1.2.6 Given the nature of logistics support, the near certainty of fluctuation, and the complexity of the program, robust accounting processes / procedures are paramount to the successful administration of this effort. Support is resourced by base funding, unit funding (sometimes referred to as reimbursable) and in certain instances other to-be-determined sources. Due to the nature of this complicated funding situation the need for accurate tracking of multiple, simultaneous funding streams is required. The contractor shall ensure accurate tracking, invoicing and reporting of all funding on a reoccurring basis, typically not to exceed once per week. In some instances the frequency of reporting may be inversely proportional to the level of incremental funding applied to the effort (e.g., less funding may require more frequent reporting). The contractor shall ensure its

November 2021 7 accounting processes are able to support multiple jobs, shops, and customers. All contractor employees must have the ability to accurately apply time for services rendered to the applicable 'job' and ultimately to the appropriate funding allocation. Additionally, in order to accurately and fairly apply the overall project costs across the effort, the contractor shall ensure it follows the prescribed method for applying Project Management costs. In some instances this will require the contractor to apply the Project Management cost elements proportionally across all CLINs or specified CLINs. Failure to accurately report or to properly assign employee time to the correct line of funding will be grounds for adverse contract action up to and including termination.

1.3 Contractor Personnel Requirements

1.3.1 The services provided under this contract are strictly non-personal in nature. Under this contract, no employer-employee relationship will exist between the Government and the contractor and/or between the Government and the contractor’s employees. No contractor employee will be directly supervised by the Government. All individual employee assignments, and daily work direction, shall be given by the contractor. If the contractor believes any Government action, inaction or communication would create a personal services relationship, or appearance of, between the Government and any contractor employee, the contractor shall promptly notify the KO. Additionally, the contractor shall ensure all contracted employees fully understand the Government– contractor relationship. All contractor employees must be fully aware that Government personnel do not have direct authority over contractor personnel. Additionally, all contractor employees must fully understand that only the KO has the authority to change the terms of the contract and only the KO has authority to direct work. Both the KO & COR can provide guidance.

1.3.2 The contractor shall provide the appropriate amount of qualified labor and management with required training, skills and experience in order to accomplish the work required under this PWS. The contractor shall not allow any employee that is not certified, trained or licensed for a particular task to perform such work. The contractor, at its own expense shall maintain all qualifications and certifications required to perform the requirements of this PWS. The contractor shall generate a Contractor Employee Information list (CDRL PM-01) utilizing the Government provided PM-01 Format.

1.3.2.1 RESERVED

1.3.2.1.1 RESERVED

1.3.2.2 The contractor shall establish and maintain an appropriate employee Occupational Reliability Program (ORP). The ORP, a formal security and safety reliability program, will serve to ensure that individuals working in positions afforded access to certain materials, facilities, and programs are contractor-certified to meet the highest

November 2021 8 standards of reliability and physical and mental suitability before such access is granted.

The ORP must identify which positions are required to be certified in accordance with the appropriate local guidance, Federal laws, and Army regulations (e.g., AR 190-11 for arms, ammunition and explosives). The contractor shall, at its own expense, ensure all required interviews, background checks, and forms are up to date and on file at all times.

Requirements vary by activity; therefore, the contractor shall be responsible for determining the training, documentation and suitability for its employees and shall comply appropriately. The contractor’s ORP is subject to Government review. Failure to establish and maintain a suitable ORP will be grounds for negative contract actions up to and including termination.

1.3.2.3 When the contractor is advised of mandatory or other Government sponsored or directed training, the contractor shall request, in writing to the KO, authorization and approval to attend such training. After the employee successfully completes the training, the contractor can then invoice for costs associated with the training, to include travel and per diem. All associated costs must have COR concurrence and KO approval. Approvals will be obtained in accordance with FAR 31.205.

1.3.2.4 In accordance with Department of Defense Directive (DODD) 4500.36-R, DOD contractor personnel shall comply with federal and state licensing requirements and local motor vehicle laws. The contractor is responsible for all costs to include required physicals associated with Federal, State, or local licensing and certification requirements.

Contractor personnel who operate Government Furnished Equipment (GFE) shall be qualified to operate the vehicles or equipment to which they are assigned and possess a valid state driver's license or a Commercial Driver’s License (CDL), if required. A record of required licensing / certification(s) and status of each employee will be available to the Government upon request.

1.3.2.5 The contractor shall ensure new or reassigned personnel are familiar with Government specific environmental, safety, and emergency rules, regulations, and procedures such as AR 600-63, Army Health Promotion, installation smoking policy;

installation safety and fire prevention; Hazard Communication (HAZCOM) and Hazard Waste and Emergency Response (HAZWOPER) guidance; Threat Awareness and Reporting Program (TARP); severe weather delay and base closure reporting responsibilities.

1.3.2.6 The contractor shall ensure all contractor personnel with security clearances receive annual TARP training by a counter intelligence (CI) agent or other trainer as specified in AR 381-12.

1.3.2.7 The contractor shall have a Sexual Assault and Sexual Harassment Training Plan (PM-10) which includes a schedule for all training. The plan shall identify the methods of training (e.g. classroom, on-line, etc), as well as intervals (e.g. quarterly) for refresher

November 2021 9 training, as applicable. The plan shall address (but not be limited to) such things as:

procedures for training each employee, training record retention, method/mode of instruction, instructor accreditation, on-line/web-based resources/training aids. The USG has 30 days after receipt of the Training Plan for review and approval. The contractor’s training shall address, at a minimum, the following:

a) Defining what constitutes sexual assault and sexual harassment.

b) Explaining sexual assault is a crime.

c) Defining the meaning of “consent” as defined in DoDD 6495.01 (Sexual Assault

Prevention and Response Program, SAPR).

d) Explaining the distinction between sexual harassment and sexual assault and that both are unacceptable forms of behavior even though they may have different penalties. Emphasizing the distinction between civil and criminal actions.

e) Explaining Unrestricted Reporting.

f) Providing an awareness of the SAPR program, as well as the roles and responsibilities of company managers, including all available resources for victims.

g) Identifying prevention strategies and behaviors that may reduce sexual assault, including bystander intervention, risk reduction, and obtaining affirmative consent.

Identifying strategies to safely intervene and to guard against retaliation, reprisal, ostracism, or maltreatment because of that intervention.

h) Explaining eligibility for Special Victims' Counsel (SVC)/Victims' Legal Counsel (VLC) for individuals who report sexual assault, and the types of legal assistance authorized to be provided to the sexual assault victim.

i) Explaining what constitutes retaliation, reprisal, coercion, ostracism, and maltreatment and company procedures for reporting allegations of reprisal.

a. Explaining what is the appropriate, professional response by peers to a victim and an alleged offender when a sexual assault is reported. For example, consider using scenarios to facilitate discussion of appropriate behavior, to include discussing potential resentment of peers for victims, bystanders, or witnesses who report a sexual assault. Explain the impact to the victim of incidents of retaliation, reprisal, ostracism, and maltreatment;

as well as the impact in deterring reporting of sexual assault incidents.

b. Explaining that all personnel in the victim’s company, when they become aware of allegations of retaliation, reprisal, ostracism, or maltreatment, are required to take appropriate measures to protect the victim, including information regarding how to prevent retaliation, reprisal, ostracism, and maltreatment after a reporting an incident of sexual assault.

j) Explaining company policy which protects victims of sexual assault from retaliation, reprisal, ostracism, and maltreatment. Explaining how victims can seek assistance on reporting allegations to:

a. A Sexual Assault Response Coordinator (SARC)

b. A SARC in different installation, which can be facilitated by the Safe Helpline

c. Their immediate Supervisor, or other company officials

d. US Army Criminal Investigation Division (CID)

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e. local Provost Marshall/Military Police

k) Explaining the company policy that protect witnesses and bystanders who intervene to prevent sexual assaults or who report sexual assaults from retaliation, reprisal, ostracism, and maltreatment.

l) Ensure employees are aware of their obligation to report - as soon as they become aware - any allegation or first-hand knowledge of sexual assault, sexual harassment to their local/Corporate management, Human Resources office, local Commander, the Contracting Officer, the Administrative Contracting Officer (ACO), the Contracting Officer Representative.

m) The Contractor shall retain all training records and shall make them available to the COR, upon request.

1.3.2.8 The contractor shall immediately report ALL incidents of sexual assault to the local Provost Marshall, Contracting Officer Representative (COR), Administrative Contracting Officer, and Procuring Contracting Officer. After the initial phone call to the Provost Marshal the contractor shall follow-up within 4 hours with a written report to the Provost Marshall and as the contractor learns of additional information, the initial report will be followed-up with subsequent reports providing as much detail as possible pertaining to the "who, what, why, when and where".

1.3.3 The contractor shall ensure that all contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned. This may include performing work in conditions of inclement weather, extreme heat and cold, high/low humidity, blowing sand and dust, and working in confined spaces and at heights.

The contractor shall provide or ensure compliance to inclement weather safety standards and basic personal protective equipment or apparel.

1.3.4 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel in accordance with the Army Contracting Agency Contracting in the Workplace Guide at:

http://www.atsc.army.mil/tcmlive/srp/downloads/ContractorsintheWorkplace.doc

1.3.5 Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. The contractor shall provide employees with appropriate dress code information that aligns with Army values for their required functional area.

1.3.5.1 Contractor employees representing the installation, or any Government entity while in a duty status will be professionally dressed at all times. Contractor employees operating busses, vans or otherwise transporting ‘customers’ (customer is defined as anyone other than the contractor’s employees) while on duty will be clean in appearance and appropriately dressed in accordance with the contractors dress code. The

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Government will not provide for or reimburse the contractor for the cost of uniforms or appropriate dress.

1.3.5.2 Contractor employees shall not wear Bluetooth headsets while on a duty status.

1.3.6 The contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest DoDD 5500.7.R entitled “Joint Ethics Regulation”.

1.3.7 The contractor shall not employ persons considered by the Government to be a potential threat to the health, safety, security, general well-being or mission of the Installation and its population.

1.3.8 Employment of off-duty military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by local Staff Judge Advocate (SJA).

1.3.9 The contractor shall ensure all employees working under this effort possess basic proficiency in the English language (reading & writing) if required to interface at any time with Government employees, other contractors or members of the Military.

1.3.10 Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned duties, employees will depart the facility, if not their regular place of duty, and if no follow on actions are required within a reasonable amount of time.

Only authorized personnel are to be present in contractor work areas.

1.3.11 The contractor shall establish a drug-free workplace and ensure all employees are drug-free, verified prior to their start of work on this effort. The contractor will establish a random drug screening program with testing performed monthly that requires every employee to be tested at least once yearly. The contractor will not allow any employee who has possession of, or who is under the influence of alcohol or illegal / hazardous drugs to perform work under this effort. Additionally, the contractor will follow testing guidelines of AR 600-85 & DoDI 1010.16 and the Department of Health and Human Services (HHS) mandatory guidelines for Federal Workplace Drug Testing Programs for all Testing Designated Positions (TDPs).

1.3.12 All contractor employees that require a SECRET security clearance must obtain it prior to start of work. Upon notification that an employee has been denied a SECRET security clearance or is in any manner incapable of obtaining a SECRET security clearance that employee will be removed from performance on this contract. Contractor employees with access to restricted areas or classified data will be subject to additional security requirements. Upon request, the contractor shall ensure employees complete questionnaires and other forms for applicable security levels. Failure to obtain required

November 2021 12 security clearances will not constitute a reason for non-performance. The Government will not sponsor interim clearances. The contractor is responsible to ensure anyone requiring access to information has the appropriate clearance.

1.3.13 All contractor personnel required to access a Government installation/facility for a period of six months or more and/or access to a Government computer network in performance of their duties under this effort, must possess a Common Access Card (CAC) IAW ASC CG Policy 380-13. The Government will issue a CAC to all qualified contractor employees performing work under this contract in accordance with Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, Federal Information Processing Standards Publication (FIPS PUB) Number 201, and the Department of Defense, and Directive Type Memorandum (DTM) 08-003.

1.3.13.1 Contractors that require a CAC must, at a minimum, have a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only at the discretion of the sponsoring activity, an Interim CAC may be issued based on favorable review of the FBI fingerprint check and successfully scheduled NACI at the Defense Counterintelligence and Security Agency (DCSA). Any employee that has been denied an Interim or final CAC, has had their CAC revoked or is in any manner incapable of obtaining a CAC within 30 days of the employees hire date will be denied (1) Physical access to a DoD installation/facility and/or access, via logon, to DoD networks on-site or remotely, (2) Removed from the performance on this contract.

1.3.13.2 Upon notice to proceed the contractor will provide the name, telephone number, and e-mail contact information for their Facility Security Officer (FSO) or Security POC to the servicing Government Security Office (GSO). The servicing GSO will contact the FSO/POC and provide specific instructions on the electronic submission of background investigations (SF 85 and FD 258 Fingerprint Card) in accordance with HSPD-12 and OPM guidance. The servicing GSO will provide verification of existing investigations for personnel transitioning from other contracts. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any employee or to revoke one for security purposes or other reasons. The contractor must have a pre-hiring system in place to ensure probability and eligibility to receive a favorably adjudicated NACI.

1.3.13.3 Contractors that are performing on the contract for less than six months, and therefore do not require a CAC, but require access to a DoD facility or installation shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by

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Government representative), or at OCONUS locations, in accordance with status of forces agreements and other Theater regulations.

1.3.14 The contractor shall be responsible for out processing its personnel in accordance with FAR 52.204-9.

1.4 Contractor Planning, Resource Management

1.4.1 The contractor’s normal duty hours shall be in accordance with TD-04 Hours of Operation, excluding Federal holidays. Any variations from the normal hours must be approved by the COR; and the KO if there are costs involved.

1.4.1.1 If the Senior Mission Commander or Installation (Garrison) manager declares an installation ‘closed’ or road conditions ‘red’ or ‘black’ [or otherwise deemed unsafe for routine travel/use] due to inclement weather, the contractor will determine which, if any employees will be required for, or shall continue on, duty. Any employees not able to report will be absent in accordance with FAR 52.249-14, excusable delays. The labor costs of absent employees due to weather or other allowable causes are not reimbursable. At no time will the contractor invoice the Government for work not performed (absent or early departure as listed above). The remuneration of contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

1.4.1.2 Government personnel in CONUS locations (to include Alaska and Hawaii) observe the following holidays and will not be available:

New Year’s Day First day of January (or as observed) Martin Luther King, Jr. Birthday Third Monday of January Presidents Day Third Monday of February Memorial Day Last Monday of May Juneteenth Nineteenth day of June (or as observed) Independence Day Fourth day of July (or as observed) Labor Day First Monday of September Columbus Day Second Monday of October Veterans Day 11th day of November (or as observed) Thanksgiving Day Fourth Thursday of November Christmas Day 25th day of December (or as observed)

1.4.1.3 Military personnel are often granted training holidays in addition to the ten Federal holidays listed above. Training holidays may affect normal scheduled work. The contractor shall take full advantage of such opportunities by planning maintenance, November 2021 14 inventories, or other activities that are better accomplished when Military personnel are not present or using required / supported facilities.

1.4.1.4 The contractor is expected to adjust normal workday personnel support requirements to reduce any requirements for overtime. Overtime hours are normally required to respond to emergencies, unusually heavy workloads, and unexpected situations that may occur due to unforeseen service requirements. If circumstances indicate the potential need for overtime in order to accomplish a task, the contractor shall request in writing the overtime hours to the COR for endorsement. The COR will then submit the endorsed contractor’s overtime hours request to the KO and obtain written approval from the KO in advance of the work. The KO’s written approval will be provided to the contractor and the COR. Overtime rates shall be reimbursed at the required rates in the Collective Bargaining Agreement (CBA) or Service Contract Act (SCA) respectively or at the rate(s) proposed and accepted for SCA positions. For the reimbursement of overtime for Exempt positions, if applicable, those labor rates shall be negotiated prior to the incurrence of any costs. All overtime requests will include the overtime rates to be charged, the estimated number of hours applicable at each rate (both exempt and non-exempt if applicable), the project the overtime is being charged for, and the estimated total charge associated with the overtime request. This estimated total, when approved by the KO, represents the not to exceed amount. Additional approval must be sought prior to exceeding the estimated total. Overtime will not be authorized to compensate for shortcomings in contractor performance. Approvals for using overtime shall ordinarily be prospective, but, if justified by emergency circumstances, approvals may be retroactive.

In the event of an emergency and the KO is unavailable to provide written approval prior to the commencement of the work, the contractor will document the necessity for the overtime and submit in writing, along with COR concurrence, to the KO for approval. It is the responsibility of the contractor to verify sufficient funds are available to cover the expense associated with the overtime. The KO will provide retroactive approval, assuming confirmation of availability of sufficient funds, in writing per FAR 22.103-4 (i) for work performed which has been justified appropriately and meets the guidelines established in this paragraph.

1.4.2 The contractor shall ensure personnel designated as ‘mission essential personnel’ report to assigned work locations (or Government Continuity of Operations Plan (COOP) designated facilities) and perform required tasks, regardless of weather or security conditions. Contractor will operate in accordance with DoDI 1100.22, ‘Continuation of Essential DoD Contractor Services during Crisis’. The contractor shall provide a contingency plan (CDRL PM-02) that describes, in detail, the means to accomplish mission requirements without delay in the event of sudden or unusual events that could impact the contractor's performance and contract requirements such as, but not limited

November 2021 15 to, mobilization, terrorism, natural disaster, utility outages, or labor disputes. The contractor’s plan shall include a strike contingency plan in accordance with FAR Clause 52.222.1, Notice of Labor Disputes. These procedures shall include the following:

a. Procedures specific to functional area

b. How personnel shall be replaced or augmented when necessary

(1) Address labor strike contingencies

c. How mission requirements shall be met without delay

1.4.2.1 The contractor shall support contingencies and provide services in the event of natural disasters, uprisings, civil disturbances, and other crises. Contingency operations may require work at remote sites, in dangerous locations, conducted in extreme temperatures (high / low), be subjected to blowing sand, dirt and debris, at heights or in confined spaces. This work will likely have very short response times where the contractor may have to use existing staff, ramp up quickly and travel on short notice (air, rail, and road). The contractor shall include in its contingency plan processes to ramp up, travel and begin work within 72 hours of notice to proceed from the KO.

1.4.3 Due to the nature of military operations and the associated logistics support, a higher level of effort than forecasted may be required (limited in duration or sustained efforts). This includes support to such programs as: mobilization, demobilization of forces;

deployments, redeployments of forces; equipment maintenance; rapid fielding of organizational clothing and individual equipment (OCIE); supply support activity (SSA) operations or other efforts to be determined (TBD). The contractor shall be prepared and respond to emergency situations by providing an appropriate workforce for critical efforts within two hours of notice from the KO/COR.

1.4.3.1 The contractor shall have a Surge Requirement Capability that supports the additional workload required under a mobilization and/or force generation operations.

This effort requires the installation operating at higher capacities in order to support an increased OPTEMPO and multiple unit deployments supporting operations. The contractor shall provide the initial additional workforce meeting this capability within 10 days, and be at full operational capability not later than 21 days of the notice to proceed from the KO. The contractor shall also provide their plan (CDRL PM-02) to meet this requirement.

1.4.3.2 The contractor shall provide a mobilization support plan (CDRL PM-11) in support of the mobilization efforts at this task orders Area of Responsibility (AoR). The mobilization support plan shall provide for and manage a surge workforce capable of rapid expansion of existing capabilities that are significantly above the normal operating conditions. The mobilization support plan shall clearly identify how the contractor will, modify its workforce to meet increased requirements, while maintaining existing schedule, November 2021 16 and performance. This mobilization support plan shall provide the contractor’s strategies to augment and restructure operations during temporary-in-nature and protracted surges in workload. Additionally, this plan shall address manning shortfalls, project priority changes, and changing levels of complexity for both scheduled and unscheduled requirements that may cause an imbalance in the projected staffing level compared to the projected workload. Additionally, this plan shall include identification of risk and risk mitigation techniques to show what risk might arise from the Contractor’s mobilization support plan. The contractor shall develop appropriate metrics to measure the effectiveness of ongoing mobilization actions. This plan shall include the existing and proposed organizational structure and identify proposed staffing changes at the labor category level using the provided Technical Data (TD) TD-12 Mobilization Supported Services.

1.4.4 The Government may elect, at its discretion, to transition certain tasks or requirements to or from the contractor. The KO will submit a request for proposal to the contractor for any functional area being performed by military. The contractor shall prepare a transition-in plan from the notice to proceed through full performance. The contractor may be required by the KO, to remain on site past the transition out in order to provide technical assistance to the assuming unit.

1.4.4.1 The contractor shall at times, as coordinated/approved by the COR, be required to work directly with military or Government civilians on specific tasks within the installation’s area of responsibility in order to facilitate completion of the task or to allow the military member or Government civilian to gain experience at the task. Examples include but are not limited to: military mechanics working on equipment in various shops concurrently with contractor personnel; military personnel augmentation, A/DACG, Ammunition Supply Point (ASP), or CIF operations or; DA Civilians TDY from a depot working alongside contractor personnel during weapons Reset. During these events, military or Government personnel will answer to the appropriate Government chain of command. The contractor will not have supervisory responsibilities for any military or Government personnel.

1.4.5 The contractor shall provide and have on-site a Project Manager (PM) no later than the FOC and throughout the period of performance of this effort. Additionally, utilizing an existing staff member, the contractor will designate an alternate PM to be available in the event the PM is absent or otherwise unavailable. The contractor’s PM and designated alternate shall be authorized to act on behalf of the contractor for all matters relating to this contract. The contractor shall provide the PM (and alternate) name and contact information in writing to the KO. The PM or designated alternate shall be on duty at or near the installation and available during normal operational hours and shall be available for contact with the Government during all other times. The PM or designated alternate is

November 2021 17 required to attend briefings, conferences, and other Government designated meetings as required in the execution of this effort or as requested by the COR.

1.4.6 The contractor will ensure an effective and efficient transition-in. The transition-in, being part of the base year of this effort, will commence from Notice to Proceed (NTP) and continue until the full operational capability (FOC) date as issued by the KO. At contract end, the contractor will ensure an effective and efficient transition to incoming contractor.

1.4.6.1 The contractor shall provide a transition-in plan (CDRL PM-03) that describes how the contractor will take over all contract functional areas from the outgoing contractor. The plan must ensure the contractor has operational control by the FOC date. At a minimum, the following areas will be addressed:

a. Describe how identified key personnel positions will be phased-in for each of their respective areas

b. Approach to ensure operators are properly trained and licensed

c. Approach to assuming accountability of GFP / GFE (includes joint inventory with incumbent contractor)

d. Acquisition of Contractor Common Access Cards (CAC) (as required)

e. Acquisition of other facility access card(s) as applicable

f. Security clearance vetting (if applicable)

g. Timeline for submitting contract data requirements

h. Approach to ensure open communication with incumbent contractor and the

Government to include periodic (daily, weekly) after action reviews documenting progress

1.4.6.2 The contractor shall provide a transition-out plan (CDRL PM-03) that describes how the contractor will support the transition from incumbent to incoming contractor. The transition-out plan must ensure the incoming contractor has operational control by the fully operation capability date. At a minimum, the following areas will be addressed:

a. Turn-over of work in progress

b. Property accountability and property book transfer

c. GFP / GFE joint inventory and handover

d. Certified complete and accurate list of all service employees (defined in the

Service Contract Act (SCA) of 1965, 41 U.S.C. 357(b))

e. Removal of contractor property

f. Data and information transfer

g. Deletion of password access to Government systems including Army

Knowledge Online (AKO)

h. Installation clearance actions (including turn in of vehicle passes, Installation badges and Common Access Cards (CAC)

i. Other actions required to ensure continuity of operations

j. Clean-up of contractor work areas

November 2021 18

k. Security debriefings for incumbent personnel holding security clearances

l. Account closure (involves the preparation of administrative documentation and archive of data to the Government)

1.4.7 The contractor shall provide management and technical information such as: one-time reports, quality control data and records, back-up documentation, and other information concerning contract performance requested by Government personnel performing official duties including monitoring contract compliance. The contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the contractor’s corporate or other off-site offices, to other Government activities or agencies, to other contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g.

man-hour reporting).

1.4.8 The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk at: http://www.sam.gov.

1.5 Physical Security, Anti-terrorism & Operations Security

1.5.1 The contractor shall establish and implement a comprehensive set of security plans spanning all aspects of its operations to include: personnel security, information security (INFOSEC), automated data processing (ADP) Security, communications security (COMSEC) and physical security. The contractor shall comply with all local, DoD security requirements and the requirements specified herein in accordance with AR 190-13, AR 380-5, AR 380-67, DoD Regulation 5000.1-R, and DoD Regulation 5200.2-R.

1.5.2 Neither the contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. The contractor shall maintain a signed non-disclosure agreement for each employee.

1.5.2.1 When required, the contractor will maintain capabilities for receipt, storage and generation of classified material, up to and including SECRET, in accordance with the security programs such as the DoD 5220.22-M, National Industrial Security Program Operating Manual, and DoD 5220.22-R, Industrial Security Regulation, the DD Form 254 and appropriate security instructions or guidelines when applicable for the safeguarding

November 2021 19 and protection of classified information or material. The contractor will maintain accountability records/receipts for classified material to include transfer and destruction of material.

1.5.2.2 The contractor shall safeguard information, materiel, equipment and records (regardless of media) from being compromised, altered, destroyed, mutilated, damaged, or lost in accordance with AR 25-1, AR 25-55, AR 25-400-2, AR 340-21, AR 380-5 and other applicable policies. Failure to safeguard classified information that may come to the contractor, or any person under its control, may subject the contractor, its agents or employees to criminal liability under 18 U.S.C.§793 and §798. Additionally, Title 18 United States Code (U.S.C.) §2071 defines possible penalties for destruction of Government records.

1.5.2.3 The contractor shall ensure any sensitive information such as Personally Identifiable Information (PII), Controlled Unclassified Information (CUI), proprietary, and Law Enforcement Sensitive information residing on Mobile Computing Devices (MCD) or other external media is protected in accordance with current Data at Rest (DAR) guidelines and requirements using an authorized, approved and prescribed DAR solution.

Guidance for protecting DAR information is found in the Army Best Business Practice 06- EC-O-0008 1.0 DAR Protection (MS EFS) 12 Oct 06, ALARACT 134-2008 DAR Protection Strategy, and 9th SC (A) OPORD 0910-300.

1.5.2.4 The contractor shall comply with AR 25-1, AR 25-2, AR 380-5, FIPS, ASC policies, and applicable Information Assurance Best Business Practices. The contractor shall not install, connect, or disconnect any device to Government networks without authorization from the appropriate information assurance office.

1.5.2.5 No classified or communications security (COMSEC) information will be sent to or stored at the facility before the contractor has been granted a facility clearance and storage capability defined by the Defense Counterintelligence and Security Agency (DCSA). The DD Form 254 will contain a requirement for a COMSEC account if needed.

1.5.2.6 When securing all non-classified Army property, the contractor will abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, local installation and unit physical security policies, plans and procedures along with all applicable supplements.

All contractor physical security plans, policies and procedures will conform to the applicable installation and local ASC Unit plans, policies and procedures.

1.5.3 The contractor shall ensure ready access of all contractor occupied areas to Government inspectors. The Government will perform physical security and force protection inspections on Government provided facilities. The Government at its sole discretion will provide any physical repairs and improvements to all structures and barriers. The contractor will be responsible to notify the Government of all mitigation

November 2021 20 requirements to ensure adequate physical security until repairs/improvements are in place. The contractor is responsible for carrying out those practices and procedures within their influence and outside of inherently Government responsibilities to ensure proper security.

1.5.4 The contractor shall ensure the establishment, maintenance and enforcement of an auditable key, lock, personal identification number (PIN), and seal custodial system for internal security of assigned facilities, space and equipment of a security interest. The contractor will comply with AR 190-51, AR 190-13 and ATP 3-39.2 in ensuring all keys issued by the Government to the contractor are not lost or misplaced and are not used by unauthorized persons. The contractor will report to the COR(s) any occurrences of lost, unauthorized use, or unauthorized duplication of keys in the contractor possession and control within 24 hours of discovery. The contractor will be liable for any and all costs necessary to secure the locks and keys compromised by any occurrence of lost, unauthorized use, or unauthorized duplication of keys.