B P09 C Cemetery Operational Standards and Measures.pdf
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- 36C78627Q00000
About this file
This is an NCA Directive 3000 transmittal sheet establishing Operational Standards and Measures for VA National Cemeteries, effective September 19, 2024.
The directive updates the National Cemetery Administration's (NCA) policy and procedures for operational standards and measures across all Department of Veterans Affairs national cemeteries. It supersedes the previous version dated January 4, 2010, and is scheduled for recertification on or before September 19, 2029. The Office of Cemetery Operations and Office of Finance and Planning, located at 810 Vermont Avenue NW, Washington DC 20420, shares joint responsibility for directive implementation. Key responsibilities are distributed among multiple organizational units: the Under Secretary for Memorial Affairs approves proposed updates or changes; the Deputy Under Secretary for Field Programs and Cemetery Operations establishes enterprise-level standards and coordinates with the Director of the Veteran Cemetery Grants Program; the Executive Director of Cemetery Operations manages the Guidebook publication and coordinates with the NCA Improvement and Compliance Service; District Executive Directors prioritize compliance achievement; Cemetery Directors monitor facility compliance; and the Director of Veterans Cemetery Grants Program coordinates with the Deputy Under Secretary to determine applicable standards for grant-funded cemeteries. The directive incorporates related NCA directives addressing environmental management, organizational assessment and improvement, compliance review, uniforms and PPE, interment area layout, accounting for remains, government-furnished headstones and markers, integrated pest management, floral policy, occupational safety and health, and interment operations. The NCA Operational Standards and Measures Guidebook is maintained electronically on the NCA Improvement and Compliance Service intranet site and is accessible to all employees.
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